MemberSuite CEO and leadership

Natalie is a seasoned software veteran with 20+ years of SaaS experience. Prior to joining MemberSuite, she was instrumental in growing several other Saas businesses including Constructware (Acquired by Autodesk) and Compliance 360 (Acquired by SAI global). Natalie started as COO/CRO of MemberSuite in 2013. By implementing the right processes and focusing on driving revenue, she succeeded in growing MemberSuite into a trusted membership management platform. Since becoming CEO in 2017, she has grown the company both by implementing a customer-centric approach that focuses on delivering innovative products and services and through the acquisition of event marketing and engagement software company, Event Farm. Her mission is to enable for-profit and not-for-profit organizations with technology that empowers people to interact in more meaningful and engaging ways.

At a time when there were virtually no platforms that could handle cloud-based event check-in, Ryan Costello set out to build a private tool to solve the challenges he faced with his own events in Washington, D.C. Since then, under his leadership, Event Farm has built a robust event and experiential marketing platform used by hundreds of organizations including dozens of fortune 500 companies. Along the way, Costello has become one of the industry's leading innovators. Most recently he lead the product development effort for Event Farm's Experiential platform (EFx) that creates the most engaging interactive event experiences available on the market. He is a self proclaimed design fanatic and his obsession with user experience has become a distinct competitive advantage of the company's offerings. He is a seasoned entrepreneur. Prior to Event Farm, he started and grew three different startups including one that sold in 2007. Costello graduated from Georgetown University with a degree in Computer Science and currently resides in Los Angeles, CA.

Jeff Byrne is a Chief Financial Officer at MemberSuite Inc. He attended Mercer University School of Medicine and Georgia State University.

Marcus Underwood is a Chief Operating Officer at MemberSuite Inc. He has experience at Thomson Reuters and Jobson Medical Information.

At a time when there were virtually no platforms that could handle cloud-based event check-in, Ryan Costello set out to build a private tool to solve the challenges he faced with his own events in Washington, D.C. Since then, under his leadership, Event Farm has built a robust event and experiential marketing platform used by hundreds of organizations including dozens of fortune 500 companies. Along the way, Costello has become one of the industry's leading innovators. Most recently he lead the product development effort for Event Farm's Experiential platform (EFx) that creates the most engaging interactive event experiences available on the market. He is a self proclaimed design fanatic and his obsession with user experience has become a distinct competitive advantage of the company's offerings. He is a seasoned entrepreneur. Prior to Event Farm, he started and grew three different startups including one that sold in 2007. Costello graduated from Georgetown University with a degree in Computer Science and currently resides in Los Angeles, CA.