Mortgage collector vs account representative

Differences between mortgage collector and account representative duties and responsibilities

Mortgage collector example responsibilities.

• Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
• Follow rules and regulations of the FDCPA to ensure all transactions are done within the proper guidelines.
• Answer any billing questions or issues regarding the account using knowledge of the FDCPA laws and light skip tracing.
• Develop effective partnerships with non-profit organizations and community developments to improve origination of affordable housing loans for first time home buyers.
• Prepare financial paperwork and set up ACH and credit card for recurring payments.
• Resolve mortgage/car/home equities and over draft accounts.

Account representative example responsibilities.

• Manage all billing accounts including Medicare/Medicaid, HMO and individual accounts.
• Manage the daily correspondence from assign practices with keeping doctor/patient confidentiality under consideration along with HIPPA regulations.
• Manage and maintain an internal database system to generate reports and produce accurate account information for patients and insurance companies.
• Educate physicians to use current ICD-9 diagnostic coding and preparation to begin ICD-10 coding requirements.
• Analyze health care insurance/litigation patient account files to resolve outstanding and delinquent accounts due to the healthcare client.
• Promote ThermoCool SmartTouch ablation catheter device to electrophysiologists.
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