Mortgage collector vs collections specialist

Differences between mortgage collector and collections specialist duties and responsibilities

Mortgage collector example responsibilities.

• Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
• Follow rules and regulations of the FDCPA to ensure all transactions are done within the proper guidelines.
• Answer any billing questions or issues regarding the account using knowledge of the FDCPA laws and light skip tracing.
• Develop effective partnerships with non-profit organizations and community developments to improve origination of affordable housing loans for first time home buyers.
• Prepare financial paperwork and set up ACH and credit card for recurring payments.
• Resolve mortgage/car/home equities and over draft accounts.

Collections specialist example responsibilities.

• Manage university A/R processes and enforce tuition payment policy.
• Manage accounts for healthcare clients, review detailed patient information for payment resolution while abiding HIPPA privacy and security regulations.
• Review denied Medicare and Maine Medicaid insurance claims for accuracy.
• Analyze hospital insurance claims of individual patients for errors and contact major insurance carriers for claims dispute resolution.
• Analyze accounts for patients ineligible for private insurance, Medicare or Medicaid and indicating inability to pay balance.
• Possess effective persuasion and negotiation skills, excellent interpersonal and communications skills with the ability to deliver quality customer service.
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