Mortgage collector vs student loan collector

Differences between mortgage collector and student loan collector duties and responsibilities

Mortgage collector example responsibilities.

• Manage re-billings for third party accounts including: commercial carriers, manage care, PPO, POS and HMO organizations.
• Follow rules and regulations of the FDCPA to ensure all transactions are done within the proper guidelines.
• Answer any billing questions or issues regarding the account using knowledge of the FDCPA laws and light skip tracing.
• Develop effective partnerships with non-profit organizations and community developments to improve origination of affordable housing loans for first time home buyers.
• Prepare financial paperwork and set up ACH and credit card for recurring payments.
• Resolve mortgage/car/home equities and over draft accounts.

Student loan collector example responsibilities.

• Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
• Provide effective and timely resolution whilst strictly adhering to the FDCPA regulations and policies.
• Supervise a group of 12 collectors and ensuring that FDCPA rules and regulations are followed.
• Maintain existing customer base by building strong relationships that includes contract negotiation and customer issue resolution.
• Research patient account information and make contact with insurance carriers to determine patient eligibility for Medicare benefits.
• Secure modification documents including HAMP and bank require documents.