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Network operator vs administrative technical support

The differences between network operators and administrative technical supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network operator and an administrative technical support. Additionally, a network operator has an average salary of $54,148, which is higher than the $46,753 average annual salary of an administrative technical support.

The top three skills for a network operator include switches, customer service and routers. The most important skills for an administrative technical support are technical support, customer service, and troubleshoot.

Network operator vs administrative technical support overview

Network OperatorAdministrative Technical Support
Yearly salary$54,148$46,753
Hourly rate$26.03$22.48
Growth rate5%10%
Number of jobs51,668186,858
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 52%
Average age4342
Years of experience22

What does a network operator do?

A Network Provider in an organization is the person who provides wired and wireless communication services that own or control the infrastructure that is important when it comes to selling and delivering services to mobile network operators, virtual network operators, and end-users. You will be required to monitor and troubleshoot communication and application-related tools, maintain the wireless network infrastructure, test and implement new products and services and plan and manage telecommunication services when large and complex projects are being carried out.

What does an administrative technical support do?

Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately. Administrative technical support is typically on call at the start of the day and, when they are not responding to calls, they conduct regular check-ups on all company systems. They are also responsible for creating technical reports and offering recommendations for improvements.

Network operator vs administrative technical support salary

Network operators and administrative technical supports have different pay scales, as shown below.

Network OperatorAdministrative Technical Support
Average salary$54,148$46,753
Salary rangeBetween $29,000 And $98,000Between $29,000 And $75,000
Highest paying CityArlington, VANew York, NY
Highest paying stateVirginiaNew Jersey
Best paying companyState StreetAIG
Best paying industryGovernment-

Differences between network operator and administrative technical support education

There are a few differences between a network operator and an administrative technical support in terms of educational background:

Network OperatorAdministrative Technical Support
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 52%
Most common majorComputer ScienceComputer Science
Most common collegeMassachusetts Institute of TechnologyStanford University

Network operator vs administrative technical support demographics

Here are the differences between network operators' and administrative technical supports' demographics:

Network OperatorAdministrative Technical Support
Average age4342
Gender ratioMale, 84.2% Female, 15.8%Male, 67.6% Female, 32.4%
Race ratioBlack or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 9.1% White, 63.4% American Indian and Alaska Native, 0.3%Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.4% White, 54.8% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between network operator and administrative technical support duties and responsibilities

Network operator example responsibilities.

  • Manage database development and recovery.
  • Plan, configure and install new desktop computers, achieving standardization for workstations.
  • Manage and support the mission-critical LAN product delivery cores to standards of capacity, availability and security.
  • Weekend maintenance of server services on NT network and level one desktop support, monitors token-ring network, routers, switches.
  • Automate manual employee processes with Linux shell scripting.
  • Used Linux operating system and software for operation and trouble shooting.
  • Show more

Administrative technical support example responsibilities.

  • Manage video teleconference sessions, troubleshoot connection issues.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Used Citrix remote access to demonstrate and diagnose software problems.
  • Perform automation of scripts for all the environments in UNIX.
  • Train new users, assist in maintenance and deployment of SLA.
  • Maintain DNS zones, virtual web sites and POP3 email client accounts.
  • Show more

Network operator vs administrative technical support skills

Common network operator skills
  • Switches, 7%
  • Customer Service, 6%
  • Routers, 5%
  • SolarWinds, 5%
  • NOC, 4%
  • Remedy, 4%
Common administrative technical support skills
  • Technical Support, 13%
  • Customer Service, 9%
  • Troubleshoot, 7%
  • Phone Calls, 6%
  • Data Entry, 5%
  • Desk Support, 5%

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