Post job

Network operator vs network support analyst

The differences between network operators and network support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network operator and a network support analyst. Additionally, a network support analyst has an average salary of $83,921, which is higher than the $54,148 average annual salary of a network operator.

The top three skills for a network operator include switches, customer service and routers. The most important skills for a network support analyst are troubleshoot, switches, and routers.

Network operator vs network support analyst overview

Network OperatorNetwork Support Analyst
Yearly salary$54,148$83,921
Hourly rate$26.03$40.35
Growth rate5%5%
Number of jobs51,668118,825
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 53%
Average age4343
Years of experience22

What does a network operator do?

A Network Provider in an organization is the person who provides wired and wireless communication services that own or control the infrastructure that is important when it comes to selling and delivering services to mobile network operators, virtual network operators, and end-users. You will be required to monitor and troubleshoot communication and application-related tools, maintain the wireless network infrastructure, test and implement new products and services and plan and manage telecommunication services when large and complex projects are being carried out.

What does a network support analyst do?

Network support analysts are professionals who provide technical support as well as maintain various network components for an organization's network system. These analysts are responsible for installing and configuring local area networks (LANs), wide area networks (WANs), internet systems, and other components of network systems. They are required to monitor the performance of networks and systems and align network use and access by using master consoles. Network support analysts must also organize and deploy security measures for the network so that they can safeguard software, hardware, and data.

Network operator vs network support analyst salary

Network operators and network support analysts have different pay scales, as shown below.

Network OperatorNetwork Support Analyst
Average salary$54,148$83,921
Salary rangeBetween $29,000 And $98,000Between $54,000 And $128,000
Highest paying CityArlington, VASan Francisco, CA
Highest paying stateVirginiaCalifornia
Best paying companyState StreetMeta
Best paying industryGovernmentTechnology

Differences between network operator and network support analyst education

There are a few differences between a network operator and a network support analyst in terms of educational background:

Network OperatorNetwork Support Analyst
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 53%
Most common majorComputer ScienceComputer Science
Most common collegeMassachusetts Institute of TechnologyMassachusetts Institute of Technology

Network operator vs network support analyst demographics

Here are the differences between network operators' and network support analysts' demographics:

Network OperatorNetwork Support Analyst
Average age4343
Gender ratioMale, 84.2% Female, 15.8%Male, 84.3% Female, 15.7%
Race ratioBlack or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 9.1% White, 63.4% American Indian and Alaska Native, 0.3%Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 10.9% White, 62.4% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between network operator and network support analyst duties and responsibilities

Network operator example responsibilities.

  • Manage database development and recovery.
  • Plan, configure and install new desktop computers, achieving standardization for workstations.
  • Manage and support the mission-critical LAN product delivery cores to standards of capacity, availability and security.
  • Weekend maintenance of server services on NT network and level one desktop support, monitors token-ring network, routers, switches.
  • Automate manual employee processes with Linux shell scripting.
  • Used Linux operating system and software for operation and trouble shooting.
  • Show more

Network support analyst example responsibilities.

  • Manage and maintain the internal network (LAN/WAN) hardware for end user computers and VoIP phones.
  • Manage project to maximize available bandwidth and throughput by implementing QOS technologies including compression, traffic shaping and priority/custom queuing.
  • Analyze logs and collect data to produce reports using LINUX operating system relate to IP TV viewing.
  • Support configuration/programming of routers, switches and other complex network equipment.
  • Provide support during data center consolidation by decommissioning routers, switches and servers.
  • Network integration using TCP/IP and IPX protocols.
  • Show more

Network operator vs network support analyst skills

Common network operator skills
  • Switches, 7%
  • Customer Service, 6%
  • Routers, 5%
  • SolarWinds, 5%
  • NOC, 4%
  • Remedy, 4%
Common network support analyst skills
  • Troubleshoot, 6%
  • Switches, 5%
  • Routers, 4%
  • Problem Resolution, 4%
  • Firewall, 4%
  • Network Support, 4%

Browse computer and mathematical jobs