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Network operator vs network support engineer

The differences between network operators and network support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network operator and a network support engineer. Additionally, a network support engineer has an average salary of $86,406, which is higher than the $54,148 average annual salary of a network operator.

The top three skills for a network operator include switches, customer service and routers. The most important skills for a network support engineer are switches, network support, and OSPF.

Network operator vs network support engineer overview

Network OperatorNetwork Support Engineer
Yearly salary$54,148$86,406
Hourly rate$26.03$41.54
Growth rate5%5%
Number of jobs51,668113,476
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 64%
Average age4343
Years of experience22

What does a network operator do?

A Network Provider in an organization is the person who provides wired and wireless communication services that own or control the infrastructure that is important when it comes to selling and delivering services to mobile network operators, virtual network operators, and end-users. You will be required to monitor and troubleshoot communication and application-related tools, maintain the wireless network infrastructure, test and implement new products and services and plan and manage telecommunication services when large and complex projects are being carried out.

What does a network support engineer do?

A network support engineer is an information technology expert who designs and develops computer systems, ensuring efficiency and smooth workflow. Among their responsibilities include performing installations and upgrades, configuring networks, troubleshooting issues, gathering and analyzing data to identify areas needing improvement, and recommending strategies to optimize network operations. They must also provide technical support to staff, address issues and concerns, conduct inspections, and perform repairs. Moreover, a network support engineer must regularly monitor networks while implementing the company's security and safety standards.

Network operator vs network support engineer salary

Network operators and network support engineers have different pay scales, as shown below.

Network OperatorNetwork Support Engineer
Average salary$54,148$86,406
Salary rangeBetween $29,000 And $98,000Between $66,000 And $112,000
Highest paying CityArlington, VASan Francisco, CA
Highest paying stateVirginiaCalifornia
Best paying companyState StreetMeta
Best paying industryGovernmentTechnology

Differences between network operator and network support engineer education

There are a few differences between a network operator and a network support engineer in terms of educational background:

Network OperatorNetwork Support Engineer
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 64%
Most common majorComputer ScienceElectrical Engineering
Most common collegeMassachusetts Institute of TechnologyUniversity of Pennsylvania

Network operator vs network support engineer demographics

Here are the differences between network operators' and network support engineers' demographics:

Network OperatorNetwork Support Engineer
Average age4343
Gender ratioMale, 84.2% Female, 15.8%Male, 89.2% Female, 10.8%
Race ratioBlack or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 9.1% White, 63.4% American Indian and Alaska Native, 0.3%Black or African American, 8.0% Unknown, 5.0% Hispanic or Latino, 11.7% Asian, 13.9% White, 61.1% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between network operator and network support engineer duties and responsibilities

Network operator example responsibilities.

  • Manage database development and recovery.
  • Plan, configure and install new desktop computers, achieving standardization for workstations.
  • Manage and support the mission-critical LAN product delivery cores to standards of capacity, availability and security.
  • Weekend maintenance of server services on NT network and level one desktop support, monitors token-ring network, routers, switches.
  • Automate manual employee processes with Linux shell scripting.
  • Used Linux operating system and software for operation and trouble shooting.
  • Show more

Network support engineer example responsibilities.

  • Manage, support, upgrade and administer DNS and DHCP for all devices on the network.
  • Manage a remote VOIP trial which include configuring and supporting customer premise equipment as well as carrier side equipment.
  • Manage and administrate security policy and procedures for all VPN network connectivity and accounts.
  • Create strong relationship with customers by resolving TCP/IP, DNS, DHCP relate problems through remote desktop and on site.
  • Use various forms of Linux operating systems to create firewalls, webservers, PBX, and VPN.
  • Set up VLANs and STP guards on core and access layer switches - change configurations when require.
  • Show more

Network operator vs network support engineer skills

Common network operator skills
  • Switches, 7%
  • Customer Service, 6%
  • Routers, 5%
  • SolarWinds, 5%
  • NOC, 4%
  • Remedy, 4%
Common network support engineer skills
  • Switches, 7%
  • Network Support, 5%
  • OSPF, 4%
  • BGP, 4%
  • Technical Support, 4%
  • TCP/IP, 4%

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