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Network operator vs noc technician

The differences between network operators and noc technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network operator and a noc technician. Additionally, a network operator has an average salary of $54,148, which is higher than the $45,884 average annual salary of a noc technician.

The top three skills for a network operator include switches, customer service and routers. The most important skills for a noc technician are customer service, troubleshoot, and network operations.

Network operator vs noc technician overview

Network OperatorNOC Technician
Yearly salary$54,148$45,884
Hourly rate$26.03$22.06
Growth rate5%5%
Number of jobs51,66848,270
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 50%
Average age4343
Years of experience22

What does a network operator do?

A Network Provider in an organization is the person who provides wired and wireless communication services that own or control the infrastructure that is important when it comes to selling and delivering services to mobile network operators, virtual network operators, and end-users. You will be required to monitor and troubleshoot communication and application-related tools, maintain the wireless network infrastructure, test and implement new products and services and plan and manage telecommunication services when large and complex projects are being carried out.

What does a noc technician do?

A NOC (Network Operations Center) technician is responsible for providing the highest customer service by resolving the customers' technical and network issues that affect the performance and stability of the systems operations. NOC technicians diagnose system failures and create support tickets for immediate troubleshooting. They also assist the system engineers in upgrading the network infrastructure and configuration to prevent system downtimes and operational delays. A NOC technician must have excellent communication and organizational skills, especially in identifying technical solutions and achieve the best customer satisfaction for system services.

Network operator vs noc technician salary

Network operators and noc technicians have different pay scales, as shown below.

Network OperatorNOC Technician
Average salary$54,148$45,884
Salary rangeBetween $29,000 And $98,000Between $31,000 And $67,000
Highest paying CityArlington, VAWashington, DC
Highest paying stateVirginiaMaryland
Best paying companyState StreetDuquesne Light Company
Best paying industryGovernmentProfessional

Differences between network operator and noc technician education

There are a few differences between a network operator and a noc technician in terms of educational background:

Network OperatorNOC Technician
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 50%
Most common majorComputer ScienceComputer Information Systems
Most common collegeMassachusetts Institute of TechnologyUniversity of Pennsylvania

Network operator vs noc technician demographics

Here are the differences between network operators' and noc technicians' demographics:

Network OperatorNOC Technician
Average age4343
Gender ratioMale, 84.2% Female, 15.8%Male, 88.5% Female, 11.5%
Race ratioBlack or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 9.1% White, 63.4% American Indian and Alaska Native, 0.3%Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 8.7% White, 63.7% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between network operator and noc technician duties and responsibilities

Network operator example responsibilities.

  • Manage database development and recovery.
  • Plan, configure and install new desktop computers, achieving standardization for workstations.
  • Manage and support the mission-critical LAN product delivery cores to standards of capacity, availability and security.
  • Weekend maintenance of server services on NT network and level one desktop support, monitors token-ring network, routers, switches.
  • Automate manual employee processes with Linux shell scripting.
  • Used Linux operating system and software for operation and trouble shooting.
  • Show more

Noc technician example responsibilities.

  • Manage troubleshooting for user side computer and Novell problems.
  • Manage windows server network configuration, disks and storage access requests.
  • Manage and administer VPNs using PPTP and GRE tunneling with TACLANE and FASTLANE encryption.
  • Install, setup, configure, manage and maintain desktop, laptop, and server equipment for multiple clients.
  • Manage core-network including all Cisco infrastructure elements including firewalls and perimeter routers.
  • Engineer and manage creation of co-registration Java modules for integration with Akamai streaming servers.
  • Show more

Network operator vs noc technician skills

Common network operator skills
  • Switches, 7%
  • Customer Service, 6%
  • Routers, 5%
  • SolarWinds, 5%
  • NOC, 4%
  • Remedy, 4%
Common noc technician skills
  • Customer Service, 10%
  • Troubleshoot, 9%
  • Network Operations, 5%
  • Switches, 5%
  • Technical Support, 4%
  • Routers, 4%

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