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Network supervisor vs network support analyst

The differences between network supervisors and network support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network supervisor and a network support analyst. Additionally, a network support analyst has an average salary of $83,921, which is higher than the $68,487 average annual salary of a network supervisor.

The top three skills for a network supervisor include ladders, performance reviews and customer service. The most important skills for a network support analyst are troubleshoot, switches, and routers.

Network supervisor vs network support analyst overview

Network SupervisorNetwork Support Analyst
Yearly salary$68,487$83,921
Hourly rate$32.93$40.35
Growth rate5%5%
Number of jobs26,515118,825
Job satisfaction--
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 53%
Average age4343
Years of experience22

Network supervisor vs network support analyst salary

Network supervisors and network support analysts have different pay scales, as shown below.

Network SupervisorNetwork Support Analyst
Average salary$68,487$83,921
Salary rangeBetween $50,000 And $93,000Between $54,000 And $128,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Meta
Best paying industry-Technology

Differences between network supervisor and network support analyst education

There are a few differences between a network supervisor and a network support analyst in terms of educational background:

Network SupervisorNetwork Support Analyst
Most common degreeBachelor's Degree, 53%Bachelor's Degree, 53%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityMassachusetts Institute of Technology

Network supervisor vs network support analyst demographics

Here are the differences between network supervisors' and network support analysts' demographics:

Network SupervisorNetwork Support Analyst
Average age4343
Gender ratioMale, 79.6% Female, 20.4%Male, 84.3% Female, 15.7%
Race ratioBlack or African American, 9.0% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 10.9% White, 62.4% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between network supervisor and network support analyst duties and responsibilities

Network supervisor example responsibilities.

  • Manage SLAs, RFI, RFPs, OSPF, SONET, BGP, MPLS, Routing/Switching.
  • Manage the Shoretel VOIP phone system.
  • Manage seamless migration from FDDI to Ethernet.
  • Manage Cisco environment for Ethernet and wireless.
  • Manage software upgrade projects for field devices in close collaboration with the utility and support personnel at the NOC.
  • Manage maintenance database for telephone switches and peripheral equipment.
  • Show more

Network support analyst example responsibilities.

  • Manage and maintain the internal network (LAN/WAN) hardware for end user computers and VoIP phones.
  • Manage project to maximize available bandwidth and throughput by implementing QOS technologies including compression, traffic shaping and priority/custom queuing.
  • Analyze logs and collect data to produce reports using LINUX operating system relate to IP TV viewing.
  • Support configuration/programming of routers, switches and other complex network equipment.
  • Provide support during data center consolidation by decommissioning routers, switches and servers.
  • Network integration using TCP/IP and IPX protocols.
  • Show more

Network supervisor vs network support analyst skills

Common network supervisor skills
  • Ladders, 10%
  • Performance Reviews, 9%
  • Customer Service, 8%
  • Switches, 6%
  • Network Infrastructure, 6%
  • Broadband, 5%
Common network support analyst skills
  • Troubleshoot, 6%
  • Switches, 5%
  • Routers, 4%
  • Problem Resolution, 4%
  • Firewall, 4%
  • Network Support, 4%

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