Network supervisor vs network support technician

The differences between network supervisors and network support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network supervisor and a network support technician. Additionally, a network supervisor has an average salary of $68,487, which is higher than the $48,622 average annual salary of a network support technician.

The top three skills for a network supervisor include ladders, performance reviews and customer service. The most important skills for a network support technician are troubleshoot, technical support, and customer service.

Network supervisor vs network support technician overview

	Network Supervisor	Network Support Technician
Yearly salary	$68,487	$48,622
Hourly rate	$32.93	$23.38
Growth rate	5%	5%
Number of jobs	26,515	120,245
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 50%
Average age	43	43
Years of experience	2	2

Network supervisor vs network support technician salary

Network supervisors and network support technicians have different pay scales, as shown below.

	Network Supervisor	Network Support Technician
Average salary	$68,487	$48,622
Salary range	Between $50,000 And $93,000	Between $38,000 And $61,000
Highest paying City	-	Troy, NY
Highest paying state	-	Rhode Island
Best paying company	-	Microsoft
Best paying industry	-	Technology

Differences between network supervisor and network support technician education

There are a few differences between a network supervisor and a network support technician in terms of educational background:

	Network Supervisor	Network Support Technician
Most common degree	Bachelor's Degree, 53%	Bachelor's Degree, 50%
Most common major	Business	Computer Science
Most common college	Stanford University	University of Pennsylvania

Network supervisor vs network support technician demographics

Here are the differences between network supervisors' and network support technicians' demographics:

	Network Supervisor	Network Support Technician
Average age	43	43
Gender ratio	Male, 79.6% Female, 20.4%	Male, 89.3% Female, 10.7%
Race ratio	Black or African American, 9.0% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%	Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between network supervisor and network support technician duties and responsibilities

Network supervisor example responsibilities.

Manage SLAs, RFI, RFPs, OSPF, SONET, BGP, MPLS, Routing/Switching.
Manage the Shoretel VOIP phone system.
Manage seamless migration from FDDI to Ethernet.
Manage Cisco environment for Ethernet and wireless.
Manage software upgrade projects for field devices in close collaboration with the utility and support personnel at the NOC.
Manage maintenance database for telephone switches and peripheral equipment.

Network support technician example responsibilities.

Assist in managing Nortel CS1000 phone system.
Manage a technician scheduling system base on Linux.
Manage SQL database moves, updates, backups, for end users ,.
Manage circuit provisioning, customer contact, order tracking, IP allocation and task management databases.
Manage all VoIP technology and phone configuration.
Manage security solutions, including firewall, anti-virus, and intrusion detection systems.

Network supervisor vs network support technician skills

Common network supervisor skills

Ladders, 10%
Performance Reviews, 9%
Customer Service, 8%
Switches, 6%
Network Infrastructure, 6%
Broadband, 5%

Common network support technician skills

Troubleshoot, 9%
Technical Support, 6%
Customer Service, 6%
Network Support, 6%
Switches, 5%
Desk Support, 4%

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Network Supervisor vs Network Support Technician

Updated January 8, 2025

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