Post job

Network support administrator vs administrative technical support

The differences between network support administrators and administrative technical supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network support administrator and an administrative technical support. Additionally, a network support administrator has an average salary of $62,851, which is higher than the $46,753 average annual salary of an administrative technical support.

The top three skills for a network support administrator include windows server, switches and PC. The most important skills for an administrative technical support are technical support, customer service, and troubleshoot.

Network support administrator vs administrative technical support overview

Network Support AdministratorAdministrative Technical Support
Yearly salary$62,851$46,753
Hourly rate$30.22$22.48
Growth rate5%10%
Number of jobs164,554186,858
Job satisfaction--
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 52%
Average age4342
Years of experience22

Network support administrator vs administrative technical support salary

Network support administrators and administrative technical supports have different pay scales, as shown below.

Network Support AdministratorAdministrative Technical Support
Average salary$62,851$46,753
Salary rangeBetween $42,000 And $92,000Between $29,000 And $75,000
Highest paying CitySanta Clara, CANew York, NY
Highest paying stateCaliforniaNew Jersey
Best paying companyHologicAIG
Best paying industryTechnology-

Differences between network support administrator and administrative technical support education

There are a few differences between a network support administrator and an administrative technical support in terms of educational background:

Network Support AdministratorAdministrative Technical Support
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 52%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityStanford University

Network support administrator vs administrative technical support demographics

Here are the differences between network support administrators' and administrative technical supports' demographics:

Network Support AdministratorAdministrative Technical Support
Average age4342
Gender ratioMale, 85.8% Female, 14.2%Male, 67.6% Female, 32.4%
Race ratioBlack or African American, 9.0% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 9.1% White, 63.8% American Indian and Alaska Native, 0.3%Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.4% White, 54.8% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between network support administrator and administrative technical support duties and responsibilities

Network support administrator example responsibilities.

  • Manage VoIP and Cisco phone systems and set up Cisco lab for Cisco/CCNA program.
  • Manage cloud base hosting for clients including client's network DNS, office 365 and Google Apps.
  • Manage OS and hardware installations and configurations.
  • Support DNS and DHCP configuration for corporate and remote locations.
  • Monitor VMWare virtual machine's performance and disaster recovery replication jobs to Colo.
  • Perform dual functions within the company: PC and network support for internal staff and ISP support for external customer base.
  • Show more

Administrative technical support example responsibilities.

  • Manage video teleconference sessions, troubleshoot connection issues.
  • Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
  • Used Citrix remote access to demonstrate and diagnose software problems.
  • Perform automation of scripts for all the environments in UNIX.
  • Train new users, assist in maintenance and deployment of SLA.
  • Maintain DNS zones, virtual web sites and POP3 email client accounts.
  • Show more

Network support administrator vs administrative technical support skills

Common network support administrator skills
  • Windows Server, 9%
  • Switches, 6%
  • PC, 6%
  • Desktop Support, 5%
  • Technical Support, 5%
  • Network Printers, 4%
Common administrative technical support skills
  • Technical Support, 13%
  • Customer Service, 9%
  • Troubleshoot, 7%
  • Phone Calls, 6%
  • Data Entry, 5%
  • Desk Support, 5%

Browse computer and mathematical jobs