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Network support administrator vs network technician

The differences between network support administrators and network technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network support administrator and a network technician. Additionally, a network technician has an average salary of $68,938, which is higher than the $62,851 average annual salary of a network support administrator.

The top three skills for a network support administrator include windows server, switches and PC. The most important skills for a network technician are customer service, switches, and troubleshoot.

Network support administrator vs network technician overview

Network Support AdministratorNetwork Technician
Yearly salary$62,851$68,938
Hourly rate$30.22$33.14
Growth rate5%5%
Number of jobs164,55479,712
Job satisfaction-5
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 50%
Average age4343
Years of experience22

Network support administrator vs network technician salary

Network support administrators and network technicians have different pay scales, as shown below.

Network Support AdministratorNetwork Technician
Average salary$62,851$68,938
Salary rangeBetween $42,000 And $92,000Between $51,000 And $92,000
Highest paying CitySanta Clara, CAUrban Honolulu, HI
Highest paying stateCaliforniaHawaii
Best paying companyHologicApple
Best paying industryTechnologyFinance

Differences between network support administrator and network technician education

There are a few differences between a network support administrator and a network technician in terms of educational background:

Network Support AdministratorNetwork Technician
Most common degreeBachelor's Degree, 55%Bachelor's Degree, 50%
Most common majorComputer ScienceComputer Science
Most common collegeStanford UniversityUniversity of Pennsylvania

Network support administrator vs network technician demographics

Here are the differences between network support administrators' and network technicians' demographics:

Network Support AdministratorNetwork Technician
Average age4343
Gender ratioMale, 85.8% Female, 14.2%Male, 87.3% Female, 12.7%
Race ratioBlack or African American, 9.0% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 9.1% White, 63.8% American Indian and Alaska Native, 0.3%Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 9.4% White, 63.8% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between network support administrator and network technician duties and responsibilities

Network support administrator example responsibilities.

  • Manage VoIP and Cisco phone systems and set up Cisco lab for Cisco/CCNA program.
  • Manage cloud base hosting for clients including client's network DNS, office 365 and Google Apps.
  • Manage OS and hardware installations and configurations.
  • Support DNS and DHCP configuration for corporate and remote locations.
  • Monitor VMWare virtual machine's performance and disaster recovery replication jobs to Colo.
  • Perform dual functions within the company: PC and network support for internal staff and ISP support for external customer base.
  • Show more

Network technician example responsibilities.

  • Install and manage DHCP servers including setting up DHCP scopes, enabling DHCP clients, viewing and managing active leases.
  • Manage city wide IIS deployment.
  • Manage Virtualization system, using ESX server/client.
  • Install, configure and manage Symantec Antivirus on all network computers
  • Use Symantec BackupExec to manage and maintain all server backups and file restorations.
  • Manage company Cisco series routers, switches, and ASA firewall integrate into MPLS network.
  • Show more

Network support administrator vs network technician skills

Common network support administrator skills
  • Windows Server, 9%
  • Switches, 6%
  • PC, 6%
  • Desktop Support, 5%
  • Technical Support, 5%
  • Network Printers, 4%
Common network technician skills
  • Customer Service, 9%
  • Switches, 6%
  • Troubleshoot, 6%
  • Routers, 4%
  • Lan Wan, 3%
  • Lan, 3%

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