Network support manager vs information technology support manager

Differences between network support manager and information technology support manager duties and responsibilities

Network support manager example responsibilities.

• Manage internal and external DNS, routers, and network distribution hardware.
• Manage EDMC's TCP/IP base wide-area network that provide centralized access to the company's financial and student information systems.
• Support development efforts by constructing test environments, installing operating systems, managing firewall configuration.
• Implement an automate electronic PC inventory collection tool that provide mechanism to manage PC assets.
• Manage network security including firewalls, penetration testing, patching and physical security of the environment.
• Manage and align short- and long-term operational strategy and initiatives in carrier transport and IP applications.
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Information technology support manager example responsibilities.

• Manage and maintain backup of physical and VMware virtual servers.
• Manage the acquisition, installation and maintenance of the organization's LAN hardware/software.
• Manage a staff team for administration on a LAN supporting approximately 50 subscribers.
• Design and implement a video conferencing system and ensure network stability and QOS and manage the current VoIP network.
• Lead group of external contractors in the onsite support Helpdesk, setting objectives, assigning tasks and monitoring their assignments.
• Manage the deployment, maintenance, support and upgrade of servers, PC's, software, operating systems and printers.
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