Network support manager vs network support analyst

The differences between network support managers and network support analysts can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network support manager and a network support analyst. Additionally, a network support manager has an average salary of $90,375, which is higher than the $83,921 average annual salary of a network support analyst.

The top three skills for a network support manager include network support, customer service and network infrastructure. The most important skills for a network support analyst are troubleshoot, switches, and routers.

Network support manager vs network support analyst overview

	Network Support Manager	Network Support Analyst
Yearly salary	$90,375	$83,921
Hourly rate	$43.45	$40.35
Growth rate	5%	5%
Number of jobs	95,683	118,825
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 53%
Average age	43	43
Years of experience	2	2

Network support manager vs network support analyst salary

Network support managers and network support analysts have different pay scales, as shown below.

	Network Support Manager	Network Support Analyst
Average salary	$90,375	$83,921
Salary range	Between $60,000 And $134,000	Between $54,000 And $128,000
Highest paying City	-	San Francisco, CA
Highest paying state	-	California
Best paying company	-	Meta
Best paying industry	-	Technology

Differences between network support manager and network support analyst education

There are a few differences between a network support manager and a network support analyst in terms of educational background:

	Network Support Manager	Network Support Analyst
Most common degree	Bachelor's Degree, 67%	Bachelor's Degree, 53%
Most common major	Business	Computer Science
Most common college	Stanford University	Massachusetts Institute of Technology

Network support manager vs network support analyst demographics

Here are the differences between network support managers' and network support analysts' demographics:

	Network Support Manager	Network Support Analyst
Average age	43	43
Gender ratio	Male, 82.8% Female, 17.2%	Male, 84.3% Female, 15.7%
Race ratio	Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 8.7% White, 63.9% American Indian and Alaska Native, 0.3%	Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 10.9% White, 62.4% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between network support manager and network support analyst duties and responsibilities

Network support manager example responsibilities.

Manage internal and external DNS, routers, and network distribution hardware.
Manage EDMC's TCP/IP base wide-area network that provide centralized access to the company's financial and student information systems.
Support development efforts by constructing test environments, installing operating systems, managing firewall configuration.
Implement an automate electronic PC inventory collection tool that provide mechanism to manage PC assets.
Manage network security including firewalls, penetration testing, patching and physical security of the environment.
Manage and align short- and long-term operational strategy and initiatives in carrier transport and IP applications.

Network support analyst example responsibilities.

Manage and maintain the internal network (LAN/WAN) hardware for end user computers and VoIP phones.
Manage project to maximize available bandwidth and throughput by implementing QOS technologies including compression, traffic shaping and priority/custom queuing.
Analyze logs and collect data to produce reports using LINUX operating system relate to IP TV viewing.
Support configuration/programming of routers, switches and other complex network equipment.
Provide support during data center consolidation by decommissioning routers, switches and servers.
Network integration using TCP/IP and IPX protocols.

Network support manager vs network support analyst skills

Common network support manager skills

Network Support, 13%
Customer Service, 11%
Network Infrastructure, 8%
Network Hardware, 8%
Technical Support, 4%
Linux, 4%

Common network support analyst skills

Troubleshoot, 6%
Switches, 5%
Routers, 4%
Problem Resolution, 4%
Firewall, 4%
Network Support, 4%

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Network Support Manager
Network Support Manager vs Network Support Analyst

Updated January 8, 2025

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