Network support manager vs support manager

Differences between network support manager and support manager duties and responsibilities

Network support manager example responsibilities.

• Manage internal and external DNS, routers, and network distribution hardware.
• Manage EDMC's TCP/IP base wide-area network that provide centralized access to the company's financial and student information systems.
• Support development efforts by constructing test environments, installing operating systems, managing firewall configuration.
• Implement an automate electronic PC inventory collection tool that provide mechanism to manage PC assets.
• Manage network security including firewalls, penetration testing, patching and physical security of the environment.
• Manage and align short- and long-term operational strategy and initiatives in carrier transport and IP applications.
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Support manager example responsibilities.

• Lead the team to a successful ISO audit with commendation for processes and documentation.
• Utilize AutoTask for managing tickets, field technicians, and scheduling POS installs with store owners or managers.
• Manage dependencies for the build out, maintenance, and ongoing support of QA environments during the CME/NYMEX and CME/CBOT mergers.
• Manage eight AS/400 and Unix lab technicians, responsible troubleshooting and maintaining the AS400 & UNIX systems that support customer functionality.
• Manage payroll issues, authore and perform performance appraisals and disciplinary actions.
• Develop and implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remains within budget.
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