Network support manager vs technical support manager

Differences between network support manager and technical support manager duties and responsibilities

Network support manager example responsibilities.

• Manage internal and external DNS, routers, and network distribution hardware.
• Manage EDMC's TCP/IP base wide-area network that provide centralized access to the company's financial and student information systems.
• Support development efforts by constructing test environments, installing operating systems, managing firewall configuration.
• Implement an automate electronic PC inventory collection tool that provide mechanism to manage PC assets.
• Manage network security including firewalls, penetration testing, patching and physical security of the environment.
• Manage and align short- and long-term operational strategy and initiatives in carrier transport and IP applications.
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Technical support manager example responsibilities.

• Manage Compellent SAN and VMware environment.
• Advertise and manage packages and collections in SCCM environment.
• Manage fast-pace service desk according to ITIL best practices and standard operating procedures.
• Authore and manage training guide updates for department best practices store on the department's SharePoint portal.
• Manage development of next generation product with extensive geometry details and testing, in collaboration with an OEM.
• Administer LINUX operating systems servers creating regions, users, installing products and applications to manage the servers and user needs.
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