Noc operator vs noc technician

The differences between noc operators and noc technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a noc operator and a noc technician. Additionally, a noc technician has an average salary of $45,884, which is higher than the $44,605 average annual salary of a noc operator.

The top three skills for a noc operator include escalate, remedy and network operations. The most important skills for a noc technician are customer service, troubleshoot, and network operations.

Noc operator vs noc technician overview

	NOC Operator	NOC Technician
Yearly salary	$44,605	$45,884
Hourly rate	$21.44	$22.06
Growth rate	5%	5%
Number of jobs	27,149	48,270
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 50%
Average age	43	43
Years of experience	2	2

Noc operator vs noc technician salary

Noc operators and noc technicians have different pay scales, as shown below.

	NOC Operator	NOC Technician
Average salary	$44,605	$45,884
Salary range	Between $29,000 And $68,000	Between $31,000 And $67,000
Highest paying City	-	Washington, DC
Highest paying state	-	Maryland
Best paying company	-	Duquesne Light Company
Best paying industry	-	Professional

Differences between noc operator and noc technician education

There are a few differences between a noc operator and a noc technician in terms of educational background:

	NOC Operator	NOC Technician
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 50%
Most common major	Computer Science	Computer Information Systems
Most common college	Carnegie Mellon University	University of Pennsylvania

Noc operator vs noc technician demographics

Here are the differences between noc operators' and noc technicians' demographics:

	NOC Operator	NOC Technician
Average age	43	43
Gender ratio	Male, 86.3% Female, 13.7%	Male, 88.5% Female, 11.5%
Race ratio	Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 9.3% White, 63.3% American Indian and Alaska Native, 0.3%	Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 8.7% White, 63.7% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between noc operator and noc technician duties and responsibilities

Noc operator example responsibilities.

Manage core-network including all Cisco infrastructure elements including firewalls and perimeter routers.
Create trouble tickets via remedy.
Call in trouble tickets to the help desk thru remedy.
Work in the VOIP NOC performing troubleshooting, problem analysis and isolation of network events.
Monitor and analyze the network traffic using Solarwinds event viewer.
Monitor network events using the software SolarWinds.

Noc technician example responsibilities.

Manage troubleshooting for user side computer and Novell problems.
Manage windows server network configuration, disks and storage access requests.
Manage and administer VPNs using PPTP and GRE tunneling with TACLANE and FASTLANE encryption.
Install, setup, configure, manage and maintain desktop, laptop, and server equipment for multiple clients.
Manage core-network including all Cisco infrastructure elements including firewalls and perimeter routers.
Engineer and manage creation of co-registration Java modules for integration with Akamai streaming servers.

Noc operator vs noc technician skills

Common noc operator skills

Escalate, 11%
Remedy, 7%
Network Operations, 7%
Switches, 6%
Trouble Tickets, 6%
Linux, 5%

Common noc technician skills

Customer Service, 10%
Troubleshoot, 9%
Network Operations, 5%
Switches, 5%
Technical Support, 4%
Routers, 4%