Noc operator vs service administrator

The differences between noc operators and service administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a noc operator and a service administrator. Additionally, a service administrator has an average salary of $54,573, which is higher than the $44,605 average annual salary of a noc operator.

The top three skills for a noc operator include escalate, remedy and network operations. The most important skills for a service administrator are customer service, patients, and data entry.

Noc operator vs service administrator overview

	NOC Operator	Service Administrator
Yearly salary	$44,605	$54,573
Hourly rate	$21.44	$26.24
Growth rate	5%	5%
Number of jobs	27,149	57,561
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 53%
Average age	43	43
Years of experience	2	2

Noc operator vs service administrator salary

Noc operators and service administrators have different pay scales, as shown below.

	NOC Operator	Service Administrator
Average salary	$44,605	$54,573
Salary range	Between $29,000 And $68,000	Between $33,000 And $88,000
Highest paying City	-	Sunnyvale, CA
Highest paying state	-	California
Best paying company	-	VMware
Best paying industry	-	Finance

Differences between noc operator and service administrator education

There are a few differences between a noc operator and a service administrator in terms of educational background:

	NOC Operator	Service Administrator
Most common degree	Bachelor's Degree, 44%	Bachelor's Degree, 53%
Most common major	Computer Science	Business
Most common college	Carnegie Mellon University	Stanford University

Noc operator vs service administrator demographics

Here are the differences between noc operators' and service administrators' demographics:

	NOC Operator	Service Administrator
Average age	43	43
Gender ratio	Male, 86.3% Female, 13.7%	Male, 32.4% Female, 67.6%
Race ratio	Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.8% Asian, 9.3% White, 63.3% American Indian and Alaska Native, 0.3%	Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between noc operator and service administrator duties and responsibilities

Noc operator example responsibilities.

Manage core-network including all Cisco infrastructure elements including firewalls and perimeter routers.
Create trouble tickets via remedy.
Call in trouble tickets to the help desk thru remedy.
Work in the VOIP NOC performing troubleshooting, problem analysis and isolation of network events.
Monitor and analyze the network traffic using Solarwinds event viewer.
Monitor network events using the software SolarWinds.

Service administrator example responsibilities.

Manage Sr. Director's calendar and key staff members to include meetings, events and travel.
Convert complex business logic into SQL store procedures and user-define functions to achieve functionality require by the UI team.
Manage facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
Manage multi-million dollar DOD contract, establish team goals and manage team deliverables to ensure objectives are consistently meet or exceed.
Manage all accounting functions utilizing QuickBooks of revenues
Assist users with configuring and managing SharePoint servers.

Noc operator vs service administrator skills

Common noc operator skills

Escalate, 11%
Remedy, 7%
Network Operations, 7%
Switches, 6%
Trouble Tickets, 6%
Linux, 5%

Common service administrator skills

Customer Service, 22%
Patients, 7%
Data Entry, 5%
CMS, 5%
Repair Orders, 4%
PowerPoint, 4%

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NOC Operator
NOC Operator vs Service Administrator

Updated January 8, 2025

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