Operations vice president jobs in Arden-Arcade, CA - 425 jobs

Macdonald & Company are proudly partnered with a multifamily focused real estate credit platform who have ambitious growth plans to double their AUM over the next 3 years. The firm is now seeking to expand into California and the Pacific Northwest and are looking to appoint a VP of Originations to grow the platform on the West Coast. About the Role The Vice President, Debt Originations will lead the sourcing and execution of new loan opportunities across California and the Pacific Northwest. This role will emphasize construction and bridge lending, with some permanent financing opportunities, and will work closely with the investment/credit team through closing and ongoing relationship management. Key Responsibilities Originate new debt opportunities across CA and the Pacific Northwest, with a focus on construction and bridge loans (and select permanent financing). Build and manage a robust pipeline through relationships with developers, sponsors, mortgage bankers, and other intermediaries. Serve as the primary relationship manager for borrowers and referral partners-driving repeat business and long-term sponsor coverage. Lead transactions from initial screen through close: Structure terms and pricing; Collect/organize diligence; Coordinate third parties (appraisal, engineering, environmental, legal, title, insurance); Partner with internal underwriting/credit to advance deals efficiently Prepare and present investment memos and deal recommendations to internal committees; clearly communicate risk, mitigants, and return profile. Monitor market conditions, competitive dynamics, and sponsor activity to inform strategy and pricing discipline. Support portfolio management as needed by maintaining borrower touchpoints and assisting with modifications, extensions, and payoffs. Represent the fund at industry events and actively contribute to brand presence across target markets.

COME BUILD YOUR CAREER WITH VIBRA HEALTHCARE! We are seeking a Chief Executive Officer to join our team! Responsible for the delivery of quality care to patients, development of new business, supervision and control of staff and bottom-line financial performance. Strikes a balance between day to day operating issues and strategic development initiatives to position the hospital for solid, long term growth. Required Skills: Bachelor's Degree required. An equivalent combination of academic, clinical and operational experience may be considered. Minimum three (3) years experience in healthcare administration/management with experience in operations management, human resources, and/or finance required. Knowledge of federal, state, CMS and the Joint Commission regulatory requirements required. Demonstrated track record of financial success and exemplary clinical care required. Proven success in recruiting and developing staff, and in developing relationships with the medical community required. Current, valid, and active driver's license required. Ability to travel using publicly available air and ground transportation. Additional Qualifications/Skills: Master's degree in a healthcare field preferred. Strong business development and community-based relationship building skills and experience preferred. Ability to project a professional image. Knowledge of regulatory standards and compliance requirements. Strong organizational, prioritizing and analytical skills. Ability to make independent decisions when circumstances warrant. Working knowledge of computer and software applications used in job functions. Freedom from illegal use of and effects of use of drugs and alcohol in the workplace.

The Director of Operations oversees all aspects of tortilla production (tortilla experience required) and provides leadership for employees across all production shifts. Overall responsibility for production, maintenance, scheduling, sanitation, and warehouse operations as well as associated responsibilities in safety, quality assurance, human resources and other related areas. Duties and Responsibilities: Leads the development and implementation of strategies that maximize operational effectiveness/performance while partnering with other divisions to develop actionable plans to improve overall operational effectiveness while meeting growth objectives. Achieve all business objectives while delivering on creation of an accident free workplace that delivers safe and quality products to consumers. Reviews and establishes strategies and actions resulting in continuous improvement in safety, productivity, product quality, customer service, quality of work life, and lowers manufacturing costs. Responsible for the financial results of plant operations by preparing annual manufacturing budget, analyzing costs of plant improvements and leading cost containment initiatives. Adhere to the approved operations annual budget and provide budget updates and adjustments as requested by the VP of Operations. Provides managerial direction to manufacturing departments with an eye for continuous improvement and lower costs. Allocates adequate resources (people, time, dollars) to various manufacturing departments to enable completion of department goals and objectives. Indirect leadership of Human Resource activities of the location to ensure good relations with employees and compliance with all state and federal employment laws. Ensure the operations management team communicates with associates with a focus on providing personal development and work related performance feedback. Establish and preserve positive Employee Relations to maintain union-free environment. Direct the maintenance activities of the location assuring that the facility and equipment are adequate to meet the stated operational goals. Provide leadership to the product planning and materials activities of the location to ensure that the inventory levels are efficient. Support Warehouse and Distribution activities to assure on-time delivery of goods to our customers. Indirect leadership of the Quality Assurance activities of the location to insure product integrity while maintaining Good Manufacturing Practices. Assists in establishing quality specifications and ensure specifications are met by plant employees. Ensures compliance with regulatory agencies. Verifies GMPs and Safety standards are maintained at all times and take action and/or follow-up when deficiencies are noted. Monitoring daily operation schedules for all departments for accuracy and ensuring daily operational goals are realized. Track key performance indicators of operations including quality, service, safety and cost. Share operation's goals and guidelines for achieving the goals with facility leadership. Perform a daily walk through all areas of the operations facility, while having visibility on all shifts. Provide strategic guidance to the organization through participation in meetings. Participates in new product development and planning by researching the cost and ability to produce the product. Communicate new product production plans to supervisors and participate in implementation of the new product's implementation. Support Lean and Six Sigma in the facility. Education/Certifications: Bachelor's degree required; preference for degrees in Industrial Engineering, Mechanical Engineering or Food Science. Experience: Must have a minimum of ten years' experience in a baking production facility, with minimum 5 years' leading a facility. Knowledge, Skills and Abilities: Bilingual (English/Spanish) highly preferred. Must have experience in the manufacturing of tortillas SQF-Working knowledge of and implementation/maintenance of SQF Level III Certification in a manufacturing environment. Excellent technical knowledge of equipment, products and processes within baking operations. Excellent communication and coaching skills. Self-motivated, results orientated, and organized. Must be open to receiving performance feedback and be able to react to the feedback in a positive manner. Proficient MS Office skills.

Roseville, California | Full-Time | Leadership Role | $62,500 + Benefits & Bonus Opportunities At Cornerstone Caregiving, we are dedicated to helping older adults age in place with dignity, compassion, and exceptional support. As we continue rapid nationwide growth across more than 400 offices, we are building strong in-office leadership teams to ensure every client and caregiver receives the highest level of care. We are seeking an Assistant Operating Director (AOD), a key leadership role and the Operating Director's second-in-command. This position leads in-office operations, scheduling oversight, staff support and development, client care quality, and communication with Home Base. If you thrive in a fast-paced environment, love developing people, and bring strong organizational and operational excellence to your work, this role is for you. Office Leadership & Operations Serve as the OD's primary in-office partner, helping drive daily operations and maintain a strong, cohesive work environment. Lead, coach, and support in-office staff; reinforce Cornerstone's standards, values, and culture. Onboard and train new office managers, ensuring clarity, confidence, and consistent performance. Conduct weekly 1:1 check-ins, performance reviews, coaching, and disciplinary action when needed. Share on-call rotation with office leadership. Oversee administrative workflow and follow-through, including payroll notes, shift verification, and operations updates. Maintain accurate documentation in alignment with Cornerstone policies and state requirements. Assist with recruiting, onboarding steps, and staff oversight to support office growth. Client Care & Quality Assurance Oversee scheduling operations to ensure timely coverage and an excellent client experience. Respond to client escalations with urgency, professionalism, and empathy. Conduct check-up calls, quality visits, and client follow-ups to ensure satisfaction and care continuity. Ensure state-required supervisory visits are completed (as applicable). Serve as a backup for client assessments when the Operating Director is unavailable. Qualifications Bachelor's Degree preferred but not required, high school diploma or equivalent required. 2+ years of experience in management, leadership operations, or human resources. Experience hiring, recruiting, training, scheduling, and supervising staff. Leadership experience within the healthcare or home care industry. Ability to work autonomously in a fast-paced environment. Comfort managing multiple priorities and shifting needs throughout the day. Other Requirements Valid driver's license and auto insurance. High proficiency with technology, especially Google Workspace. High attention to detail and exceptional follow-through skills. Strong communication and interpersonal skills. Compensation & Benefits $62,500 starting salary Growth Bonuses Medical, Dental, Vision benefits package. 12 days of PTO annually. Phone stipend. Leadership development, mentorship, and opportunities for career growth as Cornerstone expands nationwide. Why You'll Love This Role You are the central in-office leader, ensuring clarity, rhythm, and daily operational success. You will directly shape staff performance, team culture, and client experience. You'll grow in leadership through hands-on coaching, development, and operational oversight. Your work makes a direct impact on seniors, caregivers, and families in your community. Join a mission that matters. If you're an energetic, people-first leader who thrives on organization, communication, and problem-solving, we'd love to meet you. Apply today and help guide a team that provides meaningful care to those who once cared for us. ** We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.** Benefits: Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Are you willing to participate in the on-call rotation? (i.e. answering calls after hours and over weekends) Education: Bachelor's (Preferred) Experience: Leadership: 2 years (Preferred) Schedule management: 2 years (Preferred) Hiring: 2 years (Preferred) License/Certification: Driver's License (Preferred) Ability to Commute: Roseville, California Work Location: In person

**About Otsuka** We defy limitation, so that others can too. In going above and beyond-under any circumstances-for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day. **Position Overview:** The Director of Field Strategy and Operations serves as the orchestrator of field strategy, ensuring that prioritization, stakeholder engagement, and execution are effectively aligned with brand strategy and enterprise objectives. This role provides leadership across multiple regions, enabling a holistic, enterprise-wide approach to field strategy and operational excellence. This role also partners closely with the Business Analysis team to ensure field teams have access to standardized dashboards and data-driven insights, supporting execution excellence and performance tracking. The Director will be the point of contacts for ad hoc analytics requests, ensuring field teams have the right data to make informed decisions, but will not be creating these reports themselves or with their team and will work with Business Analysis to ensure accurate measurement and proper data is used. **Key Responsibilities:** + **Strategic Prioritization & Field Execution:** Align field activities with marketing strategy, launch planning, and market access pull-through, ensuring execution efficiency. + **Execution Excellence & Field Performance Tracking:** Oversee Omnichannel efforts, account planning, and KPI tracking, ensuring insights from Field Analytics support execution. + **Strategic prioritization & orchestrating field execution: Analyzes current and future state of the business based on insights and trends, and** leads efforts to align field activities with high-priority initiatives such as marketing strategy, launch planning, and market access pull-through. + **Field Communication & Data-Driven Decision Support:** Act as the primary field communicator, ensuring clarity on CRM tools, performance insights, and operational priorities. + **Resource Allocation & Budget Optimization:** Optimize the distribution of budgets, speaker programs, and promotional resources, leveraging data-driven insights to maximize ROI. + **Team Development & Analytics Training:** Mentor team members on business reviews, reporting systems, and analytics interpretation, working with Business Analysis to enhance field intelligence capabilities. + **Compliance Management:** Must comply with all state and federal laws, regulations and guidelines including PhRMA Code on Interactions with Healthcare Professionals as well as complying with all OAPI standards and policies relating to all job activities. **Qualifications:** + Bachelor's degree required; MBA or advanced degree preferred. + Minimum of 10 years of pharmaceutical experience, with a strong understanding of sales force operations and execution. + Prior experience in field leadership roles such as first- or second-line leadership, regional operational and customer strategy roles or other field-based support roles required. + Established expertise in business analytics, business operations, sales support, and resource management within a commercial pharmaceutical organization. + Ability to focus on priorities and resolve operational issues effectively. + Excellent communication and collaboration skills, with the ability to work cross-functionally and drive execution efficiency. **Competencies** **Accountability for Results -** Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. **Strategic Thinking & Problem Solving -** Make decisions considering the long-term impact to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the needs of our customers and/or key stakeholders. **Impactful Communication -** Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. **Respectful Collaboration -** Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. **Empowered Development -** Play an active role in professional development as a business imperative. Minimum $194,247.00 - Maximum $290,375.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate's job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws. **Application Deadline** : This will be posted for a minimum of 5 business days. **Company benefits:** Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits. Come discover more about Otsuka and our benefit offerings; ********************************************* . **Disclaimer:** This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Accommodation Request (EEAccommodations@otsuka-us.com) . **Statement Regarding Job Recruiting Fraud Scams** At Otsuka we take security and protection of your personal information very seriously. Please be aware individuals may approach you and falsely present themselves as our employees or representatives. They may use this false pretense to try to gain access to your personal information or acquire money from you by offering fictitious employment opportunities purportedly on our behalf. Please understand, Otsuka will **never** ask for financial information of any kind or for payment of money during the job application process. We do not require any financial, credit card or bank account information and/or any payment of any kind to be considered for employment. We will also not offer you money to buy equipment, software, or for any other purpose during the job application process. If you are being asked to pay or offered money for equipment fees or some other application processing fee, even if claimed you will be reimbursed, this is not Otsuka. These claims are fraudulent and you are strongly advised to exercise caution when you receive such an offer of employment. Otsuka will also never ask you to download a third-party application in order to communicate about a legitimate job opportunity. Scammers may also send offers or claims from a fake email address or from Yahoo, Gmail, Hotmail, etc, and not from an official Otsuka email address. Please take extra caution while examining such an email address, as the scammers may misspell an official Otsuka email address and use a slightly modified version duplicating letters. To ensure that you are communicating about a legitimate job opportunity at Otsuka, please only deal directly with Otsuka through its official Otsuka Career website ******************************************************* . Otsuka will not be held liable or responsible for any claims, losses, damages or expenses resulting from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ************. If you believe you are the victim of fraud resulting from a job recruiting scam, please contact the FBI through the Internet Crime Complaint Center at: ******************* , or your local authorities. Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. ("Otsuka") does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka's application portal without a valid written search agreement in place for the position will be considered Otsuka's sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Director of Cell Manufacturing required for innovative lithium-ion battery cell technologies. Our client is committed to pushing the boundaries of energy storage solutions and their mission is to accelerate the transition to a sustainable and electrified future. As an exciting growing company in the industry, they are dedicated to fostering an environment that encourages creativity, collaboration, and cutting-edge development. Position Summary: We are actively seeking a highly skilled and motivated Director of Cell Manufacturing to join their team responsible for overseeing all manufacturing operations at a pilot plant facility. The ideal candidate should have a profound grasp of lithium-ion battery manufacturing processes. Key Responsibilities: Manage and oversee all manufacturing operations in a pilot plant, including planning, organizing, and coordinating production processes to meet customer demand and quality standards. Develop manufacturing process: lead, engineer line layouts and Implement the Battery Manufacturing processes and launch manufacturing facilities. Processes specific to electrode (mixing, coat, press, slit), Cell Assembly (notch, dry, stack, weld, package) and Formation. Optimize production efficiency by implementing lean manufacturing principles, continuous improvement initiatives, and best practices. Develop and implement production schedules, ensuring efficient utilization of resources, equipment, and labor to meet production targets and deadlines. Collaborate with cross-functional teams, such as operations, procurement, quality control/assurance, and logistics, to ensure smooth production flow and resolve any issues that may arise. Monitor and analyze production metrics and KPIs, identify areas for improvement, and develop strategies to enhance productivity, reduce costs, and improve overall operational performance. Ensure compliance with safety regulations and promote a culture of safety awareness among manufacturing staff. Foster a culture of teamwork, collaboration, and continuous learning within the manufacturing department. Lead development of Quality methods including process failure mode and analysis (PFMEA), associated gauging requirements and inspection methods. Deliver a Control plan per the quality strategy. Create detailed Manufacturing Instructions to document new processes. Provide relevant process documentation (drawings, PM plans, spare parts, training manuals etc Create and document detailed Manufacturing processes for new technologies and methods. Stay abreast of industry trends, technological advancements, and manufacturing best practices, and propose innovative solutions to enhance manufacturing processes and capabilities. Qualifications: Ph.D. in Chemistry, Materials Science, Chemical Engineering, or related field (Master's degree with significant experience may be considered). Proven track record of leadership in lithium-ion battery cell manufacturing (cylindrical and pouch cells) Strong knowledge of lithium-ion battery cell manufacturing processes specific to electrode (mixing, coat, press, slit), Cell Assembly (notch, dry, stack, weld, package) and Formation. Demonstrated experience in managing multidisciplinary manufacturing teams. Experience in developing and implementing production schedules, monitoring and analyzing production metrics and KPIs and identifying areas for improvement Hands-on approach This is a fantastic opportunity to play an integral part in helping to shape the future of global transportation and energy storage and interested Cell Manufacturing Leaders should apply without delay

Full time and Part time position with flexible hours and competitive hourly rate Chief Executive Officer Basic American Supply is a reputable and established supply company that provides high-quality products to a diverse range of clients. We are committed to delivering exceptional service and building strong relationships with our customers. As a leader in our industry, we are constantly striving for growth and innovation. Job Summary: We are seeking a highly experienced and driven Chief Executive Officer to lead our company to continued success. The ideal candidate will have a proven track record of strategic leadership, financial management, and business development. This position offers the opportunity to make a significant impact on our company's growth and success. Key Responsibilities: - Develop and implement strategic plans to drive growth and profitability - Provide strong leadership and direction to all departments and employees - Monitor and analyze financial performance and make necessary adjustments to achieve company goals - Identify and pursue new business opportunities and partnerships - Maintain strong relationships with clients, suppliers, and stakeholders - Ensure compliance with all relevant laws and regulations - Foster a positive and productive work culture that promotes teamwork and professional development - Report regularly to the Board of Directors on company performance and progress towards goals Requirements: - Bachelor's degree in Business Administration, Management or a related field (Master's degree preferred) - Proven experience as a CEO or in a similar executive leadership role - Strong understanding of financial management and budgeting - Excellent communication, negotiation, and interpersonal skills - Strategic thinker with a strong business acumen - Experience in driving growth and profitability in a competitive market - Ability to make difficult decisions under pressure - Strong leadership and team-building skills - Knowledge of industry trends and best practices - Familiarity with relevant laws and regulations - Ability to work full time or part time, depending on the position applied for Benefits: - Competitive salary and benefits package for full time position - Flexible working hours and competitive hourly rate for part time position - Opportunity for professional growth and development - Dynamic and collaborative work environment - Potential for bonuses and incentives based on performance If you are a results-driven and dynamic leader with a passion for driving growth and success, we encourage you to apply for this exciting opportunity. Join our team and help us continue to provide exceptional products and services to our valued clients.

Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We are seeking a Chief Operations Officer to oversee all clinical operations - including donor authorization, donor management, organ recovery, logistics, and organ utilization. This role is critical to providing leadership and guidance to all clinical teams. The Chief Operations Officer will align daily activities with our strategic and operational goals to maximize donation. Extensive on-call duties and travel will be required. This is a great opportunity to serve as a lifeline to those on the transplant waiting list! COMPANY OVERVIEW AND MISSION Sierra Donor Services is a designated organ procurement organization (OPO) within the state of California - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Achieves strategic objectives through monitoring and analyzing data to maximize organ donation and identify trends and areas for improvement. Formulates plan and collaborates with clinical teams, hospital partners, and medical staff. Oversees clinical operations for the organization in accordance with company policies, CMS regulations, and UNOS/OSHA guidelines. Works with operational leaders to forecast staffing needs to projected donor events. Ensures the recruitment and training of the clinical department to ensure core competency. Partners with Training/Education Department to assess needs and competencies of the clinical department. Directs coordination of clinical affinity groups to ensure the clinical staff are current on company policies and emerging trends within the industry. Partners with both Clinical leadership and HR leadership to complete annual performance evaluations of all staff. Provides routine coaching and feedback to employees. Continues to develop bench strength. Oversee the overall operational, budgetary, and financial responsibilities of the department. Analyzes variances and works to actively reduce costs. Works in collaboration with the Medical Director to continually review and enhance clinical evaluation, donor management, organ allocation, and organ recovery practices for the purpose of identifying and resolving clinical process and performance issues. Analyzes data to forecast current & future departmental needs of the department. Develops, interprets, and analyzes data relating to the nature and volume of clinical activity. Data reviewed may include referrals, determining eligibility, introduction and approach issues, consent and conversion rates, clinical donor management, and organ allocation and transplantation yield. Coordinate periodic onsite meetings with transplant centers and hospital partners. Works with other department directors to facilitate communication between departments and encourages clinical staff to support and participate in initiatives of the organization. Works with all Department Leaders to facilitate communication, encourage support, and ensure quality processes throughout the organization. Facilitates interaction with senior management, Medical Advisory Committee and Medical Directors to provide input from clinical perspective regarding organizational goals and policy / procedures. Participates in internal and external committees to represent the clinical services department and the organization. Additional duties as assigned The ideal candidate will have: 5+ years' OPO clinical management experience required. Bachelor's degree in Health Administration Registered Nurse (RN) license Valid Driver's License with ability to pass MVR underwriting requirements **New employees must have their first dose of the COVID-19 vaccine by their potential start date and be able to supply proof of vaccination.** We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon Monthly phone stipend **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Your Role Reporting to the Sr. Director, the Planning, Performance, and Enablement Customer Service plays a pivotal role in advancing the goals of Blue Shield of California and the Customer Experience department. As a key member of the Customer Service leadership team, this individual will lead and collaborate across our Share Markets operations - including subset of operational work for Government and Commercial areas that includes Provider, offshore back office, social media, and Behavioral Health operations, as well as Blue Card and our Hawaii Blues operations teams. Specifically the Director of Shared Markets Customer Service role will be accountable for: Your Knowledge and Experience • Bachelor's degree required or equivalent • Master's degree preferred • Requires at least 10 years of experience, including at least 6 years of management experience • Call center fundamentals and experience required, including experience with managing and leading a Provider contact center as a requirement • Experience in reengineering call centers to achieve goals • Experience with regulatory agencies • Knowledge of Health Plan programs required • Bilingual (Spanish) a plus Key Job Competencies • Executive leadership, communication, and influence, change management • Critical thinking and decision making • Problem solving & adaptability • Emotional intelligence and team leadership Your Work In this role, you will: • Strategic and Tactical Planning for Provider, offshore back office, social media, and Behavioral Health operations, as well as Blue Card and our Hawaii Blues operations and service delivery • Develops business strategies for those service teams • Manages service, regulatory, contractual performance guarantees and financial performance of those lines of business • Defines and implements organizational structure to facilitate business performance. Ensure optimization of resources by resolving any duplicative improvement efforts and organization structures. • Provides executive oversight and leadership to Managers responsible for creating and driving the implementation of operating plans, which are required to support immediate and long-term business strategies. • Ensure customer-driven Key Performance Indicators (KPIs) and goals are in place, reflecting and measuring our strategic, competitive, and regulatory position through ongoing measurement, reporting, and root cause analysis. • Guides and develops near-term operating plans for designated area of responsibility.

At a glance UC Davis is recruiting a Chief Operating & People Officer to join its Continuing and Professional Education (CPE) team. This senior executive role is focused on the overall health, effectiveness, and alignment of the college's people, operations, and internal systems. Reporting directly to the Dean, the COPO serves as a trusted advisor on workforce strategy, organizational culture, and operational excellence, bringing unified leadership across Human Resources, Information Technology, Facilities, and Dean's Office Operations. The role is designed to ensure that internal systems, people practices, and service standards work together seamlessly and proactively. This opportunity will resonate with a leader who enjoys leading through change, modernizing systems, and creating clarity in complex environments. The COPO will help define and lead a modern, integrated approach to people and operations that supports long-term excellence and a strong, healthy culture. Description: What you'll be doing Another Source's client, University of California, Davis, is recruiting a Chief Operating and People Officer to join their Continuing and Professional Education team. This is a brand new position established to help lead and scale an expanding division during a period of significant growth. Here's a little about UC Davis Continuing and Professional Education: UC Davis Continuing and Professional Education (CPE) is the lifelong learning arm of the university. The division maintains the most diverse program portfolio on campus, offering pre-college programs, professional continuing education, workforce development, international academic and cultural exchange, and training services for corporate and agency partners. As a global leader in continuing education, CPE serves learners regionally, nationally, and internationally, posting more than 55,000 enrollments annually and ranking as the third-largest UC Extension by enrollment. Learn more about CPE: ************************ About the role: The Chief Operating & People Officer (COPO) is a senior executive leadership role responsible for the overall health, effectiveness, and alignment of CPE's people, operations, and internal administrative systems. Reporting directly to the Dean, the COPO serves as the division's chief advisor on workforce strategy, organizational culture, and operational excellence. This role is intentionally designed to provide unified executive leadership across Human Resources, Information Technology, Facilities, and Dean's Office Operations, ensuring that internal systems, people practices, and service standards operate cohesively and proactively. The COPO is charged with moving CPE from fragmented, reactive operational practices toward a modern, prevention-focused, metrics-driven operating model that supports growth, accountability, and a healthy workplace culture. The role reflects the Dean's commitment to clarity, transparency, and sustained organizational excellence. The anticipated yearly salary range for this position is: $190,000-$230,000. Relocation support available. How you will spend your time Operational Leadership & Strategy (35%) Serve as the Dean's primary partner on division-wide operations, workforce strategy, and administrative planning. Lead the modernization of internal systems, workflows, and service standards across HR, IT, Facilities, and Dean's Office Operations. Establish clear operating rhythms, standard operating procedures, and cross-unit coordination protocols. Implement metrics-driven management practices, including Objectives and Key Results (OKRs), to improve accountability, transparency, and performance. Reduce operational ambiguity by clarifying roles, decision rights, escalation paths, and service expectations. Anticipate operational risks and design systems that prevent recurring “fire-fighting” scenarios. People, Culture & Workforce Leadership (35%) Provide executive oversight for all academic and staff human resources functions through direct supervision of the HR Director. Strengthen HR service quality, employee experience, and organizational trust through consistent communication, empathy, and follow-through. Lead workforce planning, talent development, performance management frameworks, and employee relations strategy. Champion a respectful, inclusive, and psychologically safe workplace aligned with UC Davis' Principles of Community. Support leadership capability across the division through coaching, training, and development initiatives. Ensure people practices reinforce clarity, accountability, and shared ownership rather than reactivity or avoidance. Change Management & Organizational Development (15%) Lead CPE's evolution toward a data-informed, agile, and high-performing organization. Identify structural, cultural, and workflow barriers that impede effectiveness or morale. Design and implement solutions that improve collaboration, role clarity, and decision-making. Partner with leadership to align organizational structure with growth, sustainability, and service expectations. Lead initiatives to strengthen hybrid work practices, communication norms, and in-person engagement. Executive Collaboration & Communication (15%) Serve as a member of the CPE Executive Leadership Team. Coordinate operational communication to ensure division-wide clarity around priorities, initiatives, and expectations. Act as a visible, trusted, and steady leadership presence across the division. Represent CPE with campus HR, Academic Affairs, IT, and administrative partners, advocating for divisional needs and alignment. Support the Dean in reinforcing consistent leadership expectations and organizational standards. Minimum Qualifications Bachelor's degree in Business, Public Administration, Human Resources, Organizational Development, or a related field. Minimum of 10 years of progressive leadership experience in operations, HR, organizational management, or administrative leadership. Any equivalent combination of education and experience may be considered. Demonstrated success in culture-building, employee relations, conflict resolution, and change leadership. Experience implementing metrics-driven management frameworks and modern performance systems. High emotional intelligence with the ability to build trust, communicate clearly, and navigate complex interpersonal dynamics. Excellent judgment, discretion, confidentiality, and professionalism. Preferred Qualifications Master's degree (MBA, MPA, MA, JD, or related field). Experience in higher education or within the UC system, including academic personnel processes. Experience leading organizational transformation, workforce modernization, or digital operations improvement. Familiarity with UC labor relations, HR systems, and collective bargaining environments. What's in it for you: Benefits - UC Davis received the 2017 World at Work Seal of Distinction, marking the fifth year the university has been honored for our range of employee benefits, including extras and work-life initiatives that go beyond salary to create a positive work environment. You can learn more about the offerings here: ***************************************** Equal Employment Opportunity and Non-Discrimination: UC Davis is a diverse community comprised of individuals having many perspectives and identities. We come from a multitude of backgrounds and experiences, with distinct needs and goals. We recognize that to create an inclusive and intellectually vibrant community, we must understand and value both our individual differences and our common ground. The UC Davis Principles of Community is an aspirational statement that embodies this commitment, and reflects the ideals we seek to uphold. Another Source works with their clients on a retained project basis. We are committed to building inclusive candidate pools as we partner with hiring teams. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us. #AS1 #LI-DB1

Position:Full-Time Total Rewards: Benefits/Incentive Information If you've worn a pair of glasses, we've already met. We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms. Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions. Oakley is part of EssilorLuxottica. Building on our legacy of innovative, market-leading optical technology, we manufacture and distribute high performance sunglasses, prescription lenses and frames, goggles, apparel, footwear, and accessories. Every day at Oakley is a chance to grow, go further and achieve more. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! GENERAL FUNCTIONS The Director of Manufacturing NA Operations oversees all aspects of manufacturing to produce products and direct activities so that approved products are manufactured on schedule and within quality standards and cost objectives for the Frame Molding operation in Foothill Ranch CA and Tijuana, MX. MAJOR DUTIES AND RESPONSIBILITIES Provide leadership and guidance to a team of Production and Engineering Managers, engineers and 200+ frame manufacturing employees in North America Develop and implement long-term strategies for Manufacturing, Service and operations, aligned with local and global organizational goals to achieve excellence. Provide guidance to Operations Managers to manage annual budget. Direct and monitor all aspects of production and engineering managers to accomplish goals of the manufacturing areas, consistent with established manufacturing and safety procedures and compliance in USA and Mexico Liaison between department staff (DL/IDL), as well as executive/department manager levels to inform employees of communications, decisions, policies and all matters that affect their performance, behaviors and results Responsible for achieving optimum employee levels with least amount of overhead and raw material costs to meet annual budgetary plan, through strategic planning and execution of initiatives in NA Partner with company officers and senior staff members in the development and formulation of long and short-range planning, policies, programs and objectives by leveraging other business units within Essilor Luxottica in NA Lead the OEE performance in NA by identifying, recommending and implementing changes to improve productivity and reduce cost and scrap, monitor scrap and rework data. Direct and coordinate various programs essential to manufacturing procedures (e.g., safety, housekeeping, cost reduction, worker involvement, etc.) by collaborating with Share Services team and the Center of Excellence in North America Identify opportunities, develop action plans and coach team on continuous improvement projects to meet the budgeted targets and achieve operational excellence in NA through High Performance Teams and Lean Six Sigma initiatives Perform miscellaneous duties and projects as assigned and required BASIC QUALIFICATIONS Bachelor's Degree in Engineering or related field 10+ years of experience in Technical Injection Molding manufacturing environment and Quality Control RJG Master Molder certification or equivalent is a must. 5+ years of management/leadership experience 5+ years of experience managing Budget (CapEx, OpEx) 5+ Automation exposure/experience Experience leading teams in a fast paced MFG environment, in a manner that drives teamwork, collaboration and a high degree of integrity Advanced problem solving and analytical skills (both quantitative and qualitative) Demonstrated knowledge of the fundamentals of plastic engineering and manufacturing principles Excellent communication, interpersonal and analytical skills Demonstrated passion for solving problems and operational excellence Focused, organized, results-oriented individual Successful candidate will be a self-motivated individual, able to achieve high impact in an unstructured environment Position based in California with ability to Travel 2x a month to Tijuana, MX facility Green Belt Certification PREFERRED QUALIFICATIONS Master's Degree Lean Six Sigma Champion or Black Belt certification AutoCAD Bilingual - English/Spanish/Italian Pay Range: $150,000 - $230,000 This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Due to continued growth and capacity expansion, Fischer Paper Products is currently seeking a full-time Manufacturing Operations Director to join our team. This role will work onsite full-time at our newly built headquarters in Antioch, IL. This position will report directly to the President/Owner and will cover a broad base of responsibilities within a modern manufacturing environment. In this role, you will collaborate with fellow management team members to foster a strong, unified culture of synergy and cross-functional teamwork. You'll get to take the business strategy and cascade it down with hands-on oversight of production, quality, safety, maintenance, engineering, supply chain, warehouse, and facilities. This is a career-transforming opportunity for an individual who is passionate about developing teams, processes, systems, and growing together towards success! Who We Are With a 53-year history, Fischer Paper Products is a family company with more than three generations of experience in manufacturing and supplying high-quality, food-safe paper packaging to nationally recognized customers in the foodservice industry. Focused on building our future together, Fischer Paper Products is positioned for exciting growth - for the company and each of our 140 team members. We are a people-first organization with plans to grow to 200 team members over the next 3-5 years. Our purpose is to be a trusted employer and supplier of choice, by doing what's right for our team, our customers, and our community. You will enjoy it here if you… Believe in the value of building strong working relationships Thrive in a high-growth and changing environment Delight in daily interactions with all levels of employees - in the office and on the production floor Are a fair and equitable leader who likes to help others succeed Find satisfaction in fostering engagement, cohesion, and personal connection Are passionate about establishing people, process, and technology structures for sustainable growth Love understanding how things work - and making them better Position Overview - Manufacturing Operations Director Lead and assist with continuous growth year after year, through innovative solutions delivered in a repeatable, scalable, and cost-effective manner. Manage and improve KPIs surrounding safety, quality, cost, delivery, and people. Overall responsibility for manufacturing budgets, capital expenditures, and financial performance. Utilize financial systems to manage cost standards, BOM's, actual vs. estimated job cost, and to provide timely and accurate financial reports and cost controls. Drive improvements in supply chain; including demand planning, inventory, logistics, S&OP process, etc. Lead partnership and learning between departments and ensure best practices are implemented. Develop and implement operations strategies that improve execution and provide additional value to customers in a cost-effective manner. Devise and execute structural changes needed to ensure success; including staffing, scheduling, capacity planning, and asset utilization. Work cross-functionally to support the processes for qualifying new business, developing new products, approving new raw material suppliers, resolving customer complaints, and improving the customer experience. Actively seek ways in which to act as a role model; guiding, developing, and mentoring others within the Operations Department. Managerial responsibilities to include hiring, onboarding, training, coaching and developing; planning, assigning and directing work; performance management. Oversight of driving excellence in Food Safety and OSHA compliance, preventive maintenance, facilities housekeeping and sanitation, and overall representation of Fischer's brand image. Foster a high-performance culture of learning, growth, transparency, engagement, and inclusion. Essential Qualifications - Manufacturing Operations Director Bachelor's degree in Operations, Engineering, Supply Chain, Business, or related field Recent experience in the paper, packaging, printing, or converting industry required 10+ years of progressive manufacturing operations experience 7+ years of management experience 5+ years leading cross-functional teams to drive transformational improvements Strong team development, change management, and facilitation skills PMP Project Management certification preferred Six Sigma or Lean manufacturing certifications preferred Proven success driving lean manufacturing and continuous improvement initiatives Expertise in ERP systems, business intelligence tools, and analytical skills Demonstrated business partner and leadership skills with ability to scope and understand business needs and define and implement solutions Track record of building organizational synergies and aligned teams Professional, positive, and people-oriented approach Self-motivated team player with the ability to work on own initiative Excellent interpersonal and communication skills with a collaborative leadership style What We Offer Strong potential career advancement in the short and long-term A friendly, business casual work environment Medical, dental, and vision insurance + company sponsored Medical Reimbursement Program + 401(k) with employer matching + additional life and well-being offerings Anticipated base salary range for this position is $150,000 - $200,000 annually If you're a hands-on leader who thrives on collaboration and is passionate about operational excellence - we want to hear from you! We Make it Easy Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce. We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

TITLE: VP - Member Care and Credit Bureau Reporting Oversight STATUS: Exempt REPORT TO: EVP - Head of Operations DEPARTMENT: Member Care Admin PAY RANGE: $193,600.00 - $245,000.00 Annually GENERAL DESCRIPTION: The Vice President of Collections is responsible for all aspects of Collections (Member Care) which includes loss mitigation programs, third party collection agencies, bankruptcy, credit bureau reporting, litigation, repossessions, foreclosure and REO management. In addition, this role will oversee credit bureau reporting for the entire credit union, including consumer and business, member expulsion, third party oversight, Board of Directors reporting. This role will manage, mentor, and develop staff engaged in all aspects of functional responsibility in order to minimize net credit losses, service member needs, maximize member experience and increase employee engagement. PURPOSE STATEMENT: Assist Golden 1 to achieve its goals related to Financial Strength and Security by mitigating deposit and loan losses, while providing outstanding and compassionate service to our members during their time of financial distress. TASKS, DUTIES, FUNCTIONS: Oversight of the entire department with up to 200 FTEs. Define and build buy-in for the business unit's strategic vision; implement solutions that deliver the strategy, including financial plan. Lead changes necessary to support firm growth strategy while ensuring Golden level member service and creating a scalable operation within current cost structure. Collaborate with senior management, peers, and partners across the credit union on enterprise and departmental initiatives to accomplish strategic goals and remain within low-mod risk appetite. Leverage data and analytics to solve problems and articulate operational strengths, weaknesses, and ongoing performance. Implement and publish KPIs, KRIs, OKRs with appropriate targets and thresholds (RYG) across people, process, technology, risk, and strategy. Oversee business unit planning, risk, governance, quality, reporting, project management, monitoring, and finance. Stay current on collections, member service delivery and technology trends across operations. Improve Performance Across People, Process, and Technology Through Four Key Objectives: Elevate to a High-Performing Team: Manage, develop, coach, and hold talent accountable. Own the Risk: Manage the risk of the end-to-end process within the mandate. Execute Flawless and Efficient Processes: Lead the process owners and managers within the operation. Cultivate Peer Relationships: Foster relationships internally and externally. Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the Credit Union's risk appetite, and ensure operational integrity and compliance with applicable regulations. Lead Member Care and credit bureau reporting teams consistent with state and federal compliance standards and Golden 1 policies and procedures. Monitor delinquency and charge off trends for all products and lead teams to develop effective collection strategies for all functional areas: collections, loss mitigation, third party collection agencies, bankruptcy, litigation, repossessions, foreclosures, loss mitigation and REO management. Understand Golden 1's credit culture, underwriting, related lending policies, risk profile, portfolio and product concentration risks, including geographic, and industry, to understand delinquency and charge off trends. Develop effective multi-channel collections strategies that utilize autodialer, phone, text, email and outbound voice response unit. Develop ways to measure results. Ensure proper oversight and compliance for all vendors related to the collection process (PAR, collection agencies, attorneys etc.). Foster a positive and engaging work environment for each team member by promoting skill development, coaching, inspiring others through your words and actions, ensuring positive employee morale throughout the credit union, and embracing our mission. Develop action plans, and activities to help improve employee satisfaction to target levels. Direct the preparation of all collections of summary reports for Senior Management and the monthly Board Meeting. Responsible for the accuracy and timely delivery of all reporting owned by the Member Care department. Develop and maintain an understanding of the pertinent regulatory requirements and risks inherent to job responsibilities, establish, and maintain control activities that mitigate those risks consistent with the Credit Union's risk appetite, and ensure operational integrity and compliance with applicable regulations. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK: Effective oral and written communication skills required to train and evaluate staff and to perform constructive follow-up on member concerns and collection activities. Must possess sufficient manual dexterity to skillfully operate an on-line computer terminal and other standard office equipment, including financial calculators, personal computer, facsimile machine, and telephone. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: Credit Union staff and members of Department and Senior Management. EXTERNAL: Members, legal counsel, vendors, peers in financial institutions, law enforcement agencies and judicial departments. QUALIFICATIONS: EDUCATION: Bachelor's degree or strong subject matter experience with excellent people leadership skills. EXPERIENCE: Minimum ten years of progressively responsible management or supervisory experience within a financial institution overseeing collections, loss mitigation and/or servicing for auto, unsecured and real estate secured products, including a minimum five years as a manager. KNOWLEDGE / SKILLS: Conversant with collection rules, regulations, and procedures. Excellent analytical and problem-solving abilities. Excellent verbal and written communications skills. Strong leadership, project and resource management, and Member Relationship skills. Experience with managing large groups. Sound knowledge of the methods and principles of business administration. Experience with financial accounting and departmental budgets. Ability to lead and manage multiple tasks concurrently and self-prioritize workload to meet deadlines as an individual and leader. Advanced knowledge of Microsoft Office programs such as Word, Excel, PowerPoint, and Outlook. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided, if needed. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. Minimal local and statewide travel by care or public conveyance to attend meetings. Unusually long work hours may be required to accomplish tasks. LICENSES / CERTIFICATIONS: None THIS PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE'S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME. REV. 12/31/2025

The **Customer Operations Manager** focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. **What You'll Do:** + Responsible for daily customer operations and revenue generation for their assigned function + Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes + Resolves customer issues, ensuring a positive customer experience + Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) + Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) + Actively engages in effective communication plans focused on building employee engagement in order to achieve business results + Conducts performance evaluations that are timely and constructive, where applicable + Participates in the recruiting process, as required + Provides management with various updates and indicators as requested + Remains current on all administrative duties according to company policy **What We're Looking For:** + 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. + High School Diploma required, Bachelor's Degree preferred + Moderate proficiency in Microsoft Office Suite + Ability to collaborate with internal and external stakeholders + Flexible and adaptable; ability to work effectively in ambiguous situations + Excellent verbal and written communication skills + Ability to address and resolve customer service challenges + Results driven, ability to make decisions and help solve problems + Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team + Ability to drive process and organizational change + Ability to influence + Ability to motivate teams and keep a positive attitude in a fast-paced environment + Ability to work under minimal supervision with a goal-oriented mindset + Ability to see the big picture and leverage critical thinking and decision-making skills + Excellent organization, time management, delegation, and prioritization skills. + Courageous leadership and accountability **What You'll Get:** + The starting salary for this role is $70,000 annually, commensurate of experience. + Bonus: Eligible + Stock: Eligible + Stock Options: Eligible + Profit Sharing: Eligible + Bonus Plans: Eligible + Reimbursement for Travel Expenses (as applicable, per Company policy guidelines) + Paid Time Off / Vacation / Paid observed Holidays (Accruals start at 1.25 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays) + Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to: + Up to 40% off the base rate of any standard Hertz Rental + Medical, Dental & Vision plan options + Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you) + Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Job Description Pay Grade: 17 Salary: $130,000 - $140,000 Other Forms of Compensation: annual bonus eligible + company car + relocation assistance available With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for our guests. Our most significant competitive advantage is our team members. We constantly strive to strengthen our service culture. Every team member knows they matter and owns a stake in our success, delivering hospitality excellence. With four distinct operating companies - Morrison Living, Unidine, Coreworks, and The Hub, we are shaping the industry's future leaders with a culture of service focused on elevated hospitality for community living across the country. Join us and discover how we drive mutual success that leaves lasting impressions. Job Summary Working as the Regional Operations Director, you will plan objectives for the region and ensure unit directors are in compliance with corporate, regional, and financial goals. You will be responsible for the overall operation, growth, and profitability of the region. Key Responsibilities: Plans and directs the operation of the assigned accounts in support the Key Performance Indicators Develops common direction for the team. Sets priorities and makes team agenda and strategy clear to all team members Develops, recommends and implements policies and procedures of the region to ensure maximum income from existing accounts Supports the development and implementation of clinical and patient service programs that meet client needs, regulatory agency requirements and meet client, patient and customer satisfaction Participates in the sales process for the acquisition of new business Monitors financial reports of the accounts to ensure budgetary compliance with Regional and Corporate goals Develops and motivates an effective management and clinical staff to achieve Regional and Corporate goals and make efficient use of human resources Interfaces with existing clients to maintain client satisfaction and account retention Resolves client, patient and customer satisfaction or employee related complaints which have been elevated from Directors Interfaces with legal and human resources to obtain procedures for various customer and employee related charges Conducts appropriate annual and semi-annual performance evaluations Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadline Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact Participates in Patient Visitation rounds with account management team during each site visit, ensures that Company Patient Visitation policies and procedures are followed Trains, motivates and develops management personnel to achieve high level of morale and efficient use of human resources Preferred Qualifications: Bachelor's degree in Business or Health Care related field, or equivalent degree or equivalent related experience Proven ability to manage a team of six or more?manager-level?team members Minimum of?two years' experience in multi-unit foodservice management Experience with multi-unit foodservice management with a combined managed volume of $12 million or greater Strong track record of driving?customer satisfaction Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment Proven ability to mentor and develop team members Excellent written and verbal communication skills Apply to CCL today! CCL is a member of Compass Group USA Click here to Learn More about the Compass Story Associates at CCL are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Flexible Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. ************************************************************************************ Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply. Applications are accepted on an ongoing basis. CCL maintains a drug-free workplace. Req ID: 1496087 CCL Hospitality Group Caitlin Pham [[req_classification]]

Job Description Regional Clinical Director of Operations (BCBA) Build a Region. Inspire Teams. Elevate Care. Your Career, Elevated - Here's What We Offer We know senior leaders want more than a job - they want purpose, influence, and support. Competitive compensation: $115,000K - $123,000K annually Incentive compensation & performance bonuses $3,000 annual student loan repayment through Gradifi In-house CEU events + $1,000 CEU reimbursement Medical, Dental & Vision (100% Dental/Vision, 90% Medical paid by company) Generous DTO & flexible scheduling Mileage & phone reimbursement 401(k) retirement savings program Career advancement & executive development tracks A culture that genuinely supports clinical excellence Lead the Region. Shape the Future of ABA. This is not a clinic-level role - this is regional leadership. As our Regional Clinical Director of Operations, you will design, strengthen, and elevate a multi-clinic ABA region, ensuring outstanding care, high team engagement, and operational excellence while overseeing 35,000+ service hours annually. You will partner directly with executive leadership, mentor Clinical Directors and BCBAs, and build a region known for quality, collaboration, and sustainable growth. How You'll Make an Impact Inspire and Lead Provide leadership across multiple clinic locations Coach and mentor Clinical Directors, BCBAs, and leadership teams Create a culture of accountability, excellence, and professional growth Conduct monthly onsite clinic visits to support, train, and develop teams Build High-Performing Regions Oversee 35,000+ service hours across your region Drive productivity, utilization, quality, and compliance KPIs Ensure consistent clinical excellence and documentation standards Partner with Compliance and Quality teams to elevate outcomes Own the Business Own and manage regional budgets and P&L performance Lead forecasting, financial strategy, and growth planning Ensure timely assessments, notes, progress reports, and discharges Review incidents and maintain audit-ready operations The Experience That Sets You Apart Active BCBA certification Master's degree in ABA, Psychology, Special Education, or related field 8+ years of clinical experience 5+ years of BCBA leadership/supervision 2+ years of business or operations leadership Proven success managing large-scale, multi-site operations Demonstrated P&L ownership and KPI leadership Passion for mentoring, developing leaders, and building strong teams Why Leaders Choose 360 Behavioral Health Because here, your voice matters. Your leadership shapes regions. Your expertise builds systems that last. And your work directly expands access to life-changing services for families. Ready to Build Something Bigger? If you're a senior BCBA ready to step into regional leadership, inspire teams, and create a strong, thriving ABA region - apply today to join 360 Behavioral Health. 360 Behavioral Health is an Equal Opportunity Employer. We provide reasonable accommodations for any part of the application or employment process. Please contact ************ or *************************** for assistance. We comply with ADA regulations and provide auxiliary aids, services, and policy modifications to ensure equal access for all applicants and employees. Keywords: ABA, Applied Behavioral Analysis, BCBA, Behavioral Health, RBT, Registered Behavior Technician, DSP, Direct Support Professional, Mental Health, Psychology

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Center Operations Director (COD) is responsible for ensuring an optimal level of care and customer service is delivered to all customers. The COD leads and manages all center support staff and oversees the daily operations of the medical facility. The COD is also responsible for coordinating center activities, general facility management, overseeing patient flow throughout the center, and supporting the medical and therapy providers in the delivery of patient care. Daily interaction with colleagues and patients is required through hands-on center activity including patient registration, check-out and patient care. Responsibilities Spends 80% of their time performing patient facilitation, ensuring every patient and client is provided with exceptional experience, leads by example, and holds staff accountable to service delivery standards • Support day-to-day execution of the medical model by collaborating with and supporting clinicians to drive optimal clinical outcomes and case closure Work with clinicians to support staff competency regarding all patient care needs Create a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, continuous improvement, reward and recognition, and patient safety Manage key operations metrics and holds staff accountable on Turn Around Time (TAT), Net, Patient Experience Rating (NPER), Pearl C4 and other metrics as determined by senior leadership Work with leadership to identify gaps and implement process improvement to ensure optimal patient care Ensure compliance with state regulations, reporting and facility/equipment meets the standards for optimal patient care Coordinate scheduling (including patients, clinicians, and staff) with clinical leadership to ensure efficient and effective clinical support, optimal turnaround times, and exceptional patient experience Monitor center status, provide wait time communication, perform “white board” patient management, and provide service package expectations Coordinate and prepare material for Center Leadership Team (CLT) meetings with the goal of improving quality, patient safety, and outlier management. Ensure ongoing development to achieve the center's business plan. Maintain and cultivate relationships with center clients and payers while responding to requests within 24 hours Work with Director of Operations (DO), Associate Director of Operation (ADO), and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies Develop colleague success through all aspects of the talent life cycle for center staff including recruiting, hiring, onboarding, orientation, mentoring/development, engagement, retention, performance management and succession planning Drive consistent center communication that will result in optimal patient/customer care, satisfaction, and business outcomes Accountable for center financial drivers (NPER, TAT, Total Visits, Net Revenue) and review of key indicator reports in order achieve annual business plan Maintain accountability for implementing and consistently maintaining center initiatives and workflows This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Bachelor's degree preferred Some college courses from an accredited college or university or equivalent education and experience In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice versa Job-Related Experience Customarily has at least three or more years of work leadership or operations management experience Prior healthcare experience and/or customer service-related experience preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Strong service mentality and a focus on achieving all aspects of defined service standards Excellent telephone and personal etiquette Warm, positive, energetic, and professional demeanor Effective oral and written communication skills Tactful and diplomatic communication style Working knowledge of principles and practices of personnel recruitment, selection, coaching and other aspects of performance management Performance assessment skills Continued focus on self-development Proficient in computer applications such as Word and Excel Ability to coordinate and prioritize multiple tasks and work on multiple projects/tasks simultaneously in a fast-paced environment without direct supervision Ability to identify areas of opportunity, develop a plan of action to improve, implement and evaluate plan effectively Ability to resolve colleague, client, and patient issues in an effective and timely manner Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This position is eligible to earn a base compensation rate in the state range of $77,142 to $101,836 annually depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority. External candidates: submit your application on concentra.com/careers Current colleagues: visit the internal career portal on the main page of MyConcentra to apply Incentive Plan This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including but not limited to the Los Angeles County Fair Chance Ordinance, San Francisco Fair Chance Ordinance, and the San Diego County Fair Chance Ordinance. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws

Regional Clinical Director of Operations (BCBA) Build a Region. Inspire Teams. Elevate Care. Your Career, Elevated - Here's What We Offer We know senior leaders want more than a job - they want purpose, influence, and support. Competitive compensation: $115,000K - $123,000K annually Incentive compensation & performance bonuses $3,000 annual student loan repayment through Gradifi In-house CEU events + $1,000 CEU reimbursement Medical, Dental & Vision (100% Dental/Vision, 90% Medical paid by company) Generous DTO & flexible scheduling Mileage & phone reimbursement 401(k) retirement savings program Career advancement & executive development tracks A culture that genuinely supports clinical excellence Lead the Region. Shape the Future of ABA. This is not a clinic-level role - this is regional leadership. As our Regional Clinical Director of Operations, you will design, strengthen, and elevate a multi-clinic ABA region, ensuring outstanding care, high team engagement, and operational excellence while overseeing 35,000+ service hours annually. You will partner directly with executive leadership, mentor Clinical Directors and BCBAs, and build a region known for quality, collaboration, and sustainable growth. How You'll Make an Impact Inspire and Lead Provide leadership across multiple clinic locations Coach and mentor Clinical Directors, BCBAs, and leadership teams Create a culture of accountability, excellence, and professional growth Conduct monthly onsite clinic visits to support, train, and develop teams Build High-Performing Regions Oversee 35,000+ service hours across your region Drive productivity, utilization, quality, and compliance KPIs Ensure consistent clinical excellence and documentation standards Partner with Compliance and Quality teams to elevate outcomes Own the Business Own and manage regional budgets and P&L performance Lead forecasting, financial strategy, and growth planning Ensure timely assessments, notes, progress reports, and discharges Review incidents and maintain audit-ready operations The Experience That Sets You Apart Active BCBA certification Master's degree in ABA, Psychology, Special Education, or related field 8+ years of clinical experience 5+ years of BCBA leadership/supervision 2+ years of business or operations leadership Proven success managing large-scale, multi-site operations Demonstrated P&L ownership and KPI leadership Passion for mentoring, developing leaders, and building strong teams Why Leaders Choose 360 Behavioral Health Because here, your voice matters. Your leadership shapes regions. Your expertise builds systems that last. And your work directly expands access to life-changing services for families. Ready to Build Something Bigger? If you're a senior BCBA ready to step into regional leadership, inspire teams, and create a strong, thriving ABA region - apply today to join 360 Behavioral Health. 360 Behavioral Health is an Equal Opportunity Employer. We provide reasonable accommodations for any part of the application or employment process. Please contact ************ or *************************** for assistance. We comply with ADA regulations and provide auxiliary aids, services, and policy modifications to ensure equal access for all applicants and employees. Keywords: ABA, Applied Behavioral Analysis, BCBA, Behavioral Health, RBT, Registered Behavior Technician, DSP, Direct Support Professional, Mental Health, Psychology

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and maximizing revenue as a leader on the Customer Operations team. The Manager directs processes and activities of frontline employees and may assist the Senior Customer Operations Manager in overseeing a brand or department of the location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. The Manager helps to provide overall leadership to customer operations employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, service, budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands, depending on the size of the location. Pay: $70,000 annually What You'll Do: Responsible for daily customer operations and revenue generation for their assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy What We're Looking For: 1-3 years' experience in Customer Service or Operations. Car Rental, Hospitality or Tourism experience preferred. High School Diploma required, Bachelor's Degree preferred Moderate proficiency in Microsoft Office Suite Ability to collaborate with internal and external stakeholders Flexible and adaptable; ability to work effectively in ambiguous situations Excellent verbal and written communication skills Ability to address and resolve customer service challenges Results driven, ability to make decisions and help solve problems Ability to build and lead a diverse, high-performing, results-oriented, and highly-engaged team Ability to drive process and organizational change Ability to influence Ability to motivate teams and keep a positive attitude in a fast-paced environment Ability to work under minimal supervision with a goal-oriented mindset Ability to see the big picture and leverage critical thinking and decision-making skills Excellent organization, time management, delegation, and prioritization skills. Courageous leadership and accountability What You'll Get: Up to 40% off the base rate of any standard Hertz Rental Paid Time Off Medical, Dental & Vision plan options Retirement programs, including 401(k) employer matching Paid Parental Leave & Adoption Assistance Employee Assistance Program for employees & family Educational Reimbursement & Discounts Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness Perks & Discounts -Theme Park Tickets, Gym Discounts & more