Pacs administrator vs service administrator

The differences between pacs administrators and service administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a pacs administrator and a service administrator. Additionally, a pacs administrator has an average salary of $80,742, which is higher than the $54,573 average annual salary of a service administrator.

The top three skills for a pacs administrator include DICOM, patients and HL7. The most important skills for a service administrator are customer service, patients, and data entry.

Pacs administrator vs service administrator overview

	Pacs Administrator	Service Administrator
Yearly salary	$80,742	$54,573
Hourly rate	$38.82	$26.24
Growth rate	5%	5%
Number of jobs	55,305	57,561
Job satisfaction	3	-
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 53%
Average age	43	43
Years of experience	2	2

What does a pacs administrator do?

In the healthcare industry, a PACS administrator is in charge of handling and maintaining picture archiving and communications systems (PACS), ensuring efficiency in all operations. Among their responsibilities include gathering and analyzing data, storing images and information, preparing and processing reports, performing installations and upgrades, troubleshooting errors, liaising and building positive relationships with external parties, addressing issues and concerns, and performing repairs as needed. Moreover, they must also provide technical support in various areas, training new and current staff members in operating PACS.

What does a service administrator do?

A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.

Pacs administrator vs service administrator salary

Pacs administrators and service administrators have different pay scales, as shown below.

	Pacs Administrator	Service Administrator
Average salary	$80,742	$54,573
Salary range	Between $59,000 And $109,000	Between $33,000 And $88,000
Highest paying City	Oakland, CA	Sunnyvale, CA
Highest paying state	Oregon	California
Best paying company	Levi Strauss & Co.	VMware
Best paying industry	Non Profits	Finance

Differences between pacs administrator and service administrator education

There are a few differences between a pacs administrator and a service administrator in terms of educational background:

	Pacs Administrator	Service Administrator
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 53%
Most common major	Medical Technician	Business
Most common college	Northwestern University	Stanford University

Pacs administrator vs service administrator demographics

Here are the differences between pacs administrators' and service administrators' demographics:

	Pacs Administrator	Service Administrator
Average age	43	43
Gender ratio	Male, 68.3% Female, 31.7%	Male, 32.4% Female, 67.6%
Race ratio	Black or African American, 9.0% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3%	Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3%
LGBT Percentage	9%	9%

Differences between pacs administrator and service administrator duties and responsibilities

Pacs administrator example responsibilities.

Manage monitor QC for diagnostic stations.
Lead digital voice dictation research, procurement and installation.
Manage data from Powershell, PowerGUI & SCCM2012 for upgrade & migration projects.
Project manage, troubleshoot, modify system settings, notify and initiate repair, install peripherals and test system.
Install, configure, brand storefront 2.1 in server 2012 R2 and manage stores for external and internal users.
Establish operating policies and procedures and attain SNF Medicare certification.

Service administrator example responsibilities.

Manage Sr. Director's calendar and key staff members to include meetings, events and travel.
Convert complex business logic into SQL store procedures and user-define functions to achieve functionality require by the UI team.
Manage facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
Manage multi-million dollar DOD contract, establish team goals and manage team deliverables to ensure objectives are consistently meet or exceed.
Manage all accounting functions utilizing QuickBooks of revenues
Assist users with configuring and managing SharePoint servers.

Pacs administrator vs service administrator skills

Common pacs administrator skills

DICOM, 7%
Patients, 7%
HL7, 6%
Troubleshoot, 6%
Voice Recognition, 5%
Cardiology, 4%

Common service administrator skills

Customer Service, 22%
Patients, 7%
Data Entry, 5%
CMS, 5%
Repair Orders, 4%
PowerPoint, 4%

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Pacs Administrator
Pacs Administrator vs Service Administrator

Updated January 8, 2025

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