Patient care coordinator jobs in Bellingham, WA - 42 jobs
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Patient Care Coordinator
Patient Access Representative
Medical Receptionist
Patient Registrar
Front Desk Coordinator
Patient Service Representative
Medical Staff Coordinator
Patient Access Associate
Customer Care Coordinator
Registration Coordinator
Scheduler
Appointment Coordinator
Customs Brokerage Coordinator-8
Fedex 4.4
Patient care coordinator job in Blaine, WA
To provide customers with the highest quality service by providing consistent customer service and resolution in order to ensure timely release and/or inbound or outbound movement of freight/cargo Provide impeccable customer service. Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to customs.
Anticipate, identify, and resolve problems which could delay the timely release or movement of freight.
Maintain relationships with correspondent brokers, T&B, and other service providers to ensure that agents exceed the customers' service requirements.
Resolve banking and letter of credit problems.
Advise customers on payment terms.
Obtain payment on delinquent accounts and/or complete accounting adjustment forms for review.
Resolve billing issues, coordinate post entry activity on customer's behalf.
Complete accurate data input or corrections into computer files.
Perform route cause analysis as directed by the Account Administrator.
Coordinate post-entry activities on the customer's behalf.
Manage the entry verification process.
Access clients systems (external systems) as necessary.
Correspond with business partners in various mediums to include written, phone or e-mail.
Produce operational trend reports.
Keep business partners apprised of the exception process.
Pre alerts - receive and respond as needed per customer SOP.
Maintain general knowledge of FedEx products and services.
Interact with customers, internal staff/departments and management of all levels.
Develop and maintain a strong relationship with customer's front-line personnel.
Facilitate entry processing, as well as pre arrival and post arrival exception resolution. Performs other duties as assigned.
HS Diploma or GED required. 6 months of brokerage or transportation experience and/or customer service experience preferred. MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner) required.
Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving Skills.
Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.
Detail oriented. Knowledge in HTS classification & familiar with the harmonized tariff system. Knowledge of U.S. Customs regulations & other federal regulations and requirements with respect to specific area of expertise. Paid Training Provided.
Preferred Qualifications: Provide impeccable customer service. Prepare, analyze, and/or submit documentation to the appropriate parties (U.S. Customs, agents, clients) in order to ensure they are in accordance with all applicable laws and regulations relating to customs. Anticipate, identify, and resolve problems which could delay the timely release or movement of freight. Maintain relationships with correspondent brokers, T&B, and other service providers to ensure that agents exceed the customers' service requirements.
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current. Starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors. Permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: $14.04 - $22.24 USD Hourly
Additional Details: HYBRID Position Blaine, WA Sunday - Thursday 9:00 AM - 5:00 PM PDT & Sweetgrass, MT Sunday - Thursday 9:00 AM - 5:00 PM MT/ REMOTE within a 50-mile radius is required.
FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!
FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.
* Know Your Rights
* Pay Transparency
FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)
FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.
$14-22.2 hourly 60d+ ago
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Patient Services Representative
Family Care Network 4.0
Patient care coordinator job in Bellingham, WA
Earn a sign-on bonus (up to $1,000) when you join our team as a Patient Services Representative!
Title: Patient Services Representative
City: Bellingham, WA
Position: Full-time position, Monday through Friday, 5, 8-hour shifts. One shift per week is 10:30am-7:30pm non-exempt (hourly).
Compensation: The full wage scale is $19.50 - $28.93 per hour. Placement within the wage range is determined by the candidate's relevant experience.
Bonus: Candidates are eligible to receive a sign-on bonus of $1,000 when accepting a full-time position (0.75 - 1.0 FTE) or $500 when accepting a part-time position (0.5 - 0.74 FTE)
(Subject to payback clause
).
Benefits: At FCN, we offer a comprehensive benefits package designed to support your well-being and that of your family, with flexibility and quality care.
Health Benefits:
Three Medical plan options
Two Dental plans, including orthodontia for children and adults
Employer-paid Vision coverage for employee and family
Expanded Employee Assistance Program (EAP) and mental health programs, including wellness and discounted gym memberships
Flexible Spending Account (FSA), Healthcare and Dependent Care
Health Savings Account (HSA) with an employer contribution of $1,500 (pro-rated based on enrollment eligibility)
Health Reimbursement Account (HRA), up to $1,500 ($3,000 for family coverage)
Employer-paid Life/AD&D insurance with optional supplemental additional coverage including a guaranteed issue amount with no health questionnaire
Voluntary Accident and Hospital insurance plans with annual wellness benefits
*Eligibility for these benefits depends on your full-time or part-time status.
Time Off & Wellness:
Paid Time Off (PTO), Paid Sick Leave (PSL), and Extended Illness Bank (EIB) to support your vacation, health, and personal needs
PTO, PSL, and EIB accrue starting on your first day, and you can use paid time off after the applicable days of employment
Full-time employees generally begin earning 18 days of PTO, increasing 33 days over time per our PTO policy. You can rollover unlimited PTO hours into the next year.
PSL accrues at 1 hour per 40 hours worked
EIB accrues up to 32 hours per year (pro-rated based on hours worked) for both part-time and full-time employees, with a maximum of 480 hours
Retirement:
401(k) plan with employer match, both Traditional and Roth options available
401(k) Profit Sharing Plan
Free financial planning guidance to support your retirement goals
*Eligibility for these programs is based on your years of service and required hours.
Additional Benefits:
Eligibility for FCN applicable bonuses
About FCN: As an independent, locally owned, physician-run network of family medicine providers, we are passionate about our community's well-being. We take the time to build strong, long-term relationships with our patients and our employees. We have 12 clinics and 3 urgent care centers in Whatcom and Skagit County, in a beautiful corner of northwest Washington where the mountains meet the sea.
Job Summary: This position is responsible for the daily administrative functions of the clinic, acting to support patients while adhering to company policies and standards. Duties are site-specific and may involve all or some of the following: reception, medical records, switchboard, referrals, and scheduling.
We are looking for a qualified, motivated individual with a passion for family medicine who can:
Communicate effectively
Provide excellent customer service
Effectively manage patient flow
Respond to patient questions and/or concerns in a calm and helpful manner
Accurately enter and review patient data in the EMR
Prioritize and multitask on multiple projects with frequent interruptions
Knowledge, Skills and Abilities:
Ability to establish lasting and effective employee relationships in a team environment
Proficiency in using standard computer and office equipment
Good spelling, grammar, typing, data entry, and phone skills
Ability to maintain patient privacy and confidentiality
Ability to adapt to process and procedure changes
Ability to thrive and grow in a fast-paced, learning environment
Medical office experience is helpful, but not required
Bilingual a plus
Qualifications
Education & Experience: High School diploma or GED, or equivalent knowledge and skills obtained through a combination of education, training, and experience.
Physical Requirements: While performing the duties of this job, the employee is required to stand, walk, sit, use hand to finger coordination, handle or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, and listen attentively. The employee must occasionally lift and/or move up to 30 pounds.
Immunization Requirements: Employees are required to meet immunization standards in accordance with federal, state, and organizational health and safety guidelines, as applicable to the role. A simple process is in place for employees to request exemptions for medical or religious reasons.
Family Care Network is a Drug-Free, Equal Opportunity Employer.
$19.5-28.9 hourly 6d ago
Patient Care Coordinator
Capstone Physical Therapy
Patient care coordinator job in Bellingham, WA
PatientCareCoordinator/Medical Office Receptionist Apply Online at **************************************************
Are you looking to join an award-winning, growth-minded team and grow your career? Capstone Physical Therapy is a therapist-owned, private-practice committed to providing clinical excellence through continued education, specialty certifications and customer service.
Our culture sets us apart and is built on relationships, respect, communication, teamwork and making our work fun.
We offer competitive compensation, benefits, and bonuses.
We're making a difference in the lives of the patients we serve and the communities we live in.
We invite you to chat so you can learn more about what sets us apart!
_________________________________________________________________________________________________________________________________
ABOUT CAPSTONE
Capstone PT is hiring for a PatientCareCoordinator/Medical Office Receptionist to join our team. Capstone Physical Therapy is a local Physical Therapist owned outpatient private practice in Whatcom County with multiple locations. We offer Physical Therapy, Occupational Therapy, and Massage Therapy. Capstone is a leader in patientcare and has won "Best of the Northwest" for the past 8 years.
Our mission is to change lives through care, culture, and community. We are passionate about our profession and have compassion for those we serve. Our team of patientcarecoordinators are committed to customer service and creating a clinic culture that is positive and rewarding. Capstone offers several career tracks for growth and professional development. If you are a dynamic team player with a desire to learn and lead, then we encourage you to apply.
RESPONSIBILITY
A PatientCareCoordinator is responsible for delivering amazing customer service to our patients, patient intake, scheduling, insurance verifications, payment processing, communication with physician offices and family members, maintaining accurate health care records.
REQUIRED SKILLS
Self-motivated;
Ability to approach problems objectively and be supportive;
Ability to listen and have strong compassion for patients;
Customer Service Skills;
Listening;
Microsoft Office;
Organize and manage multiple priorities;
Interpersonal and communication (both oral and written) skills;
Presentation skills;
Problem solving;
Team player;
Time management;
Timely decision making; and
Commitment to company values.
QUALIFICATIONS
High School Graduation, Certificate or Associates Degree Preferred
COMPENSATION
Compensation range is dependent on experience. Hourly wage; range is $22.00/hour-$27/hour.
BENEFITS
Health / Dental Insurance (employee and family)
401k with Company Match
3 Weeks Paid Time Off (Vacation, Sick, Emergency, etc)
6 Paid Holidays
OPPORTUNITY
Capstone is an Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, religion, sex, national origin, age, disability, ancestry, family care status, veteran status, marital status, sexual orientation or any other lawfully protected status. It is the policy of Capstone, as an equal opportunity employer, to attract and retain the best qualified individuals available, without regard to race/ethnicity, color, religion, national origin, gender, sexual orientation, age, disability or veteran status.
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers.
$22-27 hourly 60d+ ago
Patient Care Coordinator
CQ Partners 3.7
Patient care coordinator job in Port Townsend, WA
Job Description
We are Peninsula Hearing. We are looking for a Full or Part Time, PatientCareCoordinator to be a part of our team and support our Port Townsend, WA office. To help you make a decision on why Peninsula Hearing is a great place to work, here is some information about the company and who we are looking for…
Who is Peninsula Hearing?
Peninsula Hearing is an established and growing hearing healthcare practice in beautiful and historic Port Townsend & Poulsbo Washington. Peninsula Hearing was founded because of a family life lesson by the founder - Dr. Megan Nightingale - she learned the importance of hearing health's impact on one's overall wellness. Because of this experience, Peninsula Hearing has been serving our communities for over 34 years.
Our patientcare philosophy is simple:
Peninsula Hearing Team Members are experts in hearing health care
We use this expertise to build rapport with our patients, so we can effectively guide our patients through their hearing wellness journey
What does the ideal candidate look like for Peninsula Hearing?
Peninsula Hearing is looking for a full time PatientCareCoordinator to support our Port Townsend office. This person understands the value that as a PatientCareCoordinator, you are the first and last impression of the practice. This means you know how to set and end the tone for the patient's visit. You have the ability to work with a variety of patients and provide excellent customer service. You are able to use MS Office Suite programs like Word, Excel, PPT, and Outlook. This person has the ability to serve the patients in the office while managing the incoming phone calls in an effective manner.
What does a typical day look like for a PatientCareCoordinator at Peninsula Hearing?:
Throughout the day, you will be orchestrating a symphony of patients coming in and out of the office, handling incoming calls, and interacting with our Doctors of Audiology. You will greet patients and provide excellent patient service. You may be recruited to assist with patient testing as needed and will be taught some minor hearing technology maintenance procedures such as cleaning and repairs. You will help track and report daily scheduling metrics to manage the office accordingly. You will have access to patient medical records to maintain, provide billing and scheduling support. This means you will need to maintain confidentiality for each patient you help support. This symphony will keep you busy.
What you bring to Peninsula Hearing?
We are looking for a candidate who has at least a HS Diploma. An AA degree or higher is preferred. Two years of medical office experience is ideal. Your ability to work independently and have a keen eye for detail and organization are markers of success for this role because you will be juggling a lot of information. The ability to communicate effectively with patients and other team members is necessary. Your willingness to grow and evolve as a team member at Peninsula Hearing in roles and responsibility will be essential as the company grows.
Benefits:
Pay Range: $20-$23/hour
Health, Dental, Vision, 401K
$20-23 hourly 5d ago
Patient Access Rep
Proliance Surgeons 4.7
Patient care coordinator job in Bellingham, WA
The Patient Access Representative (PAR) represents the face of Proliance Surgeons and the first impression for our patients and their loved ones. The PAR acts as a liaison to the patient. This includes booking appointments including follow-ups, greeting patients, using appropriate medical terminology while verifying eligibility, processing necessary information to support that activity, and preparing medical records.
Key Duties and Responsibilities
The key duties and responsibilities of the Patient Access Representative include, but are not limited to:
Providing support to answering phone lines to schedule new patient appointments and follow up clinic appointments
Acquiring and verifying patient identity, financial, demographic and insurance information.
Directing patient to review NPPR/ HIPAA information.
Obtaining patient/responsible party signatures.
Acting as a resource for care center visitors and physicians.
Answering multiple phone lines and screening calls as necessary. Relay information in accurate, concise manner
Maintaining patient privacy per HIPAA regulations.
Collecting, entering, and updating all patient information; prepare patients medical records
Obtaining all pertinent patient information from the referring physician's office, if applicable
Communicating effectively and professionally with patients, visitors, physicians, and practices
Demonstrating an understanding of medical terminology
Completing duties and assist others as directed
Must follow all policies as introduced during new associate On-Boarding, updated real-time and outlined in Associate Handbook
Education/Experience
High School diploma required
Clerical experience, preferably in a healthcare environment
Knowledge, Skills and Abilities
Knowledge of medical terminology
Attention to detail and accuracy
Superior customer service skills
Great interpersonal skills; demonstrating patience, composure and cooperation; working well with all patients, physicians and staff.
Understanding of and adherence to all safety, risk management and precautionary procedures, including the consistent respect for confidentiality (HIPAA)
Using time efficiently, with meticulous attention to detail, accuracy and completion
Ability to manage multiple factors for the best result.
Resourcefulness in addressing first level problems and tenacity to see things through to solution
Ability to remove oneself personally from given situations, remaining objective
Able to adapt to change, delays or unexpected events while maintaining a positive mindset
Clear oral and written communication
Ability to provide feedback to improve performance
Ability to prepare records in accordance with detailed instructions
Self-motivated; able to work following specific guidelines and in accordance with detailed instructions; measure self against standard of excellence, overcome obstacles and challenges with little supervision.
Work Environment/Physical Demands
The work environment/physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable differently abled persons to perform the essential functions.
$35k-40k yearly est. 6d ago
Patient Access Representative - Admitting
Peacehealth 4.1
Patient care coordinator job in Bellingham, WA
PeaceHealth is seeking a **Patient Access Representative - Admitting for a Per Diem/Relief, Variable position.** The salary range for this job opening at PeaceHealth is $21.37 - $32.04. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
Spotlight on PeaceHealth St. Joseph Medical Center | Bellingham, WA A Better Workplace Community (*********************************************
**Job Summary**
Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.
**Details of the Position:**
+ Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.
+ Collects patient balances, co-payment, co-insurance, or other payment types.
+ Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
+ Responds to customer's inquiries.
+ Assists with departmental coverage as needed.
+ Manages daily appointment schedules which may include reminder calls and calling all referrals.
+ May transport patients utilizing escort or wheeled transport equipment.
+ Performs other duties as assigned.
**What you bring:**
+ High School Diploma Preferred: or equivalent.
+ Minimum of 1 year Required: Medical office or related customer service experience.
+ Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook
**Skills**
+ Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred)
+ Knowledge of insurance process and regulations. (Preferred)
+ Must be able to manage conflict effectively and professionally. (Required)
+ Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required)
+ Good customer service skills and good interpersonal skills. (Required)
**Working Conditions**
+ Consistently operates computer and other office equipment.
+ Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
+ Sedentary work.
+ Predominantly operates in an office environment.
+ Ability to communicate and exchange accurate information.
+ The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
For additional information or questions, please email Jen Worthington at **************************** or call ************.
PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (********************************************************************************************************************************** .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws.
This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.
REQNUMBER: 112572
$21.4-32 hourly Easy Apply 60d+ ago
Medical Staff Coordinator (Credentialing / Provider Enrollment)
Island Health Careers
Patient care coordinator job in Anacortes, WA
Make a Difference with Us
At Island Health, every role contributes to our mission of compassionate, high-quality care. Join us and help create a workplace where every team member feels valued and supported.
Island Health has an exciting opportunity for a Medical Staff Coordinator to join our collaborative Medical Staff Office team. This role is essential to ensuring that our providers are properly credentialed and privileged, supporting safe, high-quality patientcare across the organization.
If you're detail-oriented, highly organized, and passionate about supporting the administrative side of healthcare, this could be the perfect opportunity to grow your career in a vital hospital department.
Location: Anacortes, WA / Onsite
Work Schedule: 0.5 FTE / 20 hrs / Day Shift
Salary Range: $24.72 - $37.08 per hour
Additional details on schedule will be provided at interview
What you'll be doing:
The Medical Staff Coordinator assists with the day-to-day administrative and regulatory functions of the Medical Staff Office, including:
Coordinating receipt, tracking, and processing of credentialing and privileging applications.
Reviewing and analyzing files for completeness and accuracy; identifying and following up on “red flag” items.
Preparing materials and summary reports for medical staff committees and supporting follow-up actions.
Scheduling, coordinating, and taking minutes for medical staff committees in accordance with Medical Staff Bylaws.
Assisting with the ongoing Focused and Continuous Professional Practice Evaluation processes to ensure compliance with DNV-GL, CMS, and hospital standards.
Maintaining accurate privilege and credentialing databases.
Responsible for coordinating, organizing and supporting Professional Staff meetings, communication activities in addition to providing back-up to the Medical Staff Coordinator position.
What you will bring to the role:
High School Diploma or equivalent GED required; Associates or Bachelor's preferred
2+ years of hospital or healthcare administrative experience and working knowledge of medical terminology
Possess a working knowledge of DNV standards, federal and state statutes pertaining to medical staff issues.
Certified (or working towards certification) Professional Medical Services Management
(CPMSM) or Certified (or working towards certification) Provider Credentialing Specialist (CPCS) preferred.
Obtain Certificated Provider Credentialing Specialist (CPCS) within two (2) years of hire
Strong organizational, communication, and problem-solving skills.
Ability to manage multiple priorities, work independently, and meet deadlines.
Proficiency with Microsoft Office applications (Excel, Word, PowerPoint).
Experience with credentialing, provider enrollment, or regulatory compliance is a plus!
Key Skills & Attributes
Detail-oriented and able to work in a fast-paced environment.
Self-starter with excellent follow-through.
Skilled in written and verbal communication.
Confident in presenting and interacting with clinical and administrative staff.
Flexible and adaptable to change.
Make a Difference with Us
At Island Health, every role contributes to our mission of compassionate, high-quality care. Join us and help create a workplace where every team member feels valued and supported.
Why You'll Love Working Here
We believe in taking care of our people so they can take care of others. When you join Island Health, you'll enjoy a culture that values integrity, compassion, teamwork, and growth - plus a robust benefits package that includes:
Comprehensive Medical, Dental, and Vision Insurance
Generous Paid Time Off and Extended Illness Benefits
Life Insurance and Long-Term Disability Coverage
Vested Retirement Contributions and Flexible Spending Accounts
Tuition Reimbursement and Student Loan Repayment Programs
Employee Recognition Events and a supportive, community-focused team
Ready to Apply?
Apply today and take the next step in your career with Island Health.
$24.7-37.1 hourly 60d+ ago
Patient Access Medical Reception - Registration - per diem
Jefferson Healthcare 4.0
Patient care coordinator job in Port Townsend, WA
Patient Access & Medical Reception (Care Team Specialist I) Registration - Per Diem Announcement #320765 Jefferson Healthcare is looking for a critically thinking, detail oriented, customer service minded individual to join our Registration Team as a Care Team Specialist I in our central registration area in a per diem role.
The role of a Care Team Specialist is both dynamic and engaging within the healthcare sector. Care Team Specialists are important liaisons between the medical care team and the patients and have important impacts throughout the medical. This position involves interacting with diverse individuals coming into the hospital, gathering essential information, assisting patients with navigation, and supplying clinical teams with the necessary information to deliver high-quality care. Attention to detail, critical thinking, and a customer service mindset are essential to ensuring that patients have a smooth and successful healthcare experience.
Registration is a 24x7 department supporting patientcare 24 hours/day, 7 days/week, 365 days/year. Staff do cover nights, weekends and holidays and the ideal candidate will have a willingness to work those shifts and support the team by covering shifts. An ideal candidate will also have experience with medical office reception or customer service. They will have strong communication skills, be organized and detail-oriented, and have a skill for helping others. Responsibilities include taking patient calls, scheduling appointments, verifying insurance, and communicating with clinical care teams. The ability to multitask and handle patient inquiries with sensitivity and professionalism is a must. If you are a team player who enjoys working in a fast-paced environment and making a difference in people's lives, we encourage you to apply!
What you'll need:
* High School degree or equivalent required
* One year of related experience in a customer service setting preferred -
* Customer service experience strongly preferred
* One year of experience using Epic EMR preferred
* Basic knowledge of medical terminology preferred
* Must stay current in knowledge base and meet Hospital-mandated education requirements
What we can offer you:
* A fulfilling career in the medical field
* Structured onboarding with a dedicated trainer
* A supportive leadership and peer team
* A competitive wage including additional differentials for evening, night and weekend shifts
* Additional 15% wages in lieu of benefits
Schedule: per diem 0-16 hours/week, 10 hour shifts; must be willing and able to work evening, overnight, and on occasion weekends and pick up open shifts
To apply: please visit our careers website at ***************************************************
This position will remain open until filled.
Jefferson Healthcare is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.
Disclaimer: As part of Jefferson Healthcare's commitment to a safe and high-quality workplace, all candidates are required to complete pre-employment screenings, including a criminal background check, and for certain positions, a drug test.
Screenings are conducted in accordance with RCW 43.43.815, RCW 43.43.830-.842, and RCW 49.44.240, as well as Jefferson Healthcare's Drug and Alcohol Policy. Roles designated as safety-sensitive may be tested under a standard or modified (non-THC) drug panel, consistent with Washington State law.
$29k-35k yearly est. 53d ago
Patient Registrar
Whidbey Island Public Hospital 3.9
Patient care coordinator job in Coupeville, WA
The Patient Registrar supports the mission of providing quality healthcare to the patients of WhidbeyHealth and Clinics by being a professional and personable first point of contact for all patients and visitors providing assistance with reception, scheduling and patient registration. This position is a vital member of the patientcare team facilitating an optimal flow of patients, is responsible for the efficient and orderly registration and scheduling of patients, and ensures that accurate patient demographic and insurance information is obtained at the time of registration. The Patient Registrar is expected to demonstrate professional behavior, display appropriate conduct and show consideration, respect and patience towards all patients, families, staff and professional affiliates.
PRINCIPLE FUNCTIONS includes the following, other duties may be assigned:
Patient Access
The duties below outline the primary responsibility for Patient Registrars assigned to Patient Access located at WhidbeyHealth:
* Conducts patient interviews for registration to include, but not limited to the following:
* Completes thorough and accurate registration of patients including insurance verification for all Laboratory and Diagnostic Imaging visits, Emergency Room visits, and EMS calls.
* Completes pre-registration and insurance verification over the phone with patients for scheduled appointments and surgeries.
* Maintains patient schedule for Whidbey Family Birthplace. Schedules or reschedules appointments within established guidelines for specific appointments.
* Conducts patient rounds in patientcare areas as necessary to complete registration process.
* Assisting other departments with patient registration process and answering questions as needed.
* Prints labels and identifying wrist bands for patients, may deliver to patientcare areas as needed.
* Acts as a liaison with other departments and facilities to ensure all demographic and insurance information is accurate to complete the registration process.
* Obtains all necessary releases (i.e. consent to treat, conditions of admission, confidential release when indicated, insurance messages), and obtains witness signatures as needed.
* Provides self-pay patients with application for charity care and refers them to the Financial Advocate. Also refers MVA accounts to the Financial Advocate.
* Refers to the Insurance Verifier when unable to obtain insurance verification via online portals.
* Collects and returns patient valuables per department procedure.
* May collect co-pays and deductibles from patients or refer to PFS Representative.
Operates the main hospital switchboard effectively and efficiently to include, but not limited to the following:
* Answers all in-coming calls promptly, professionally and courteously and transfers to appropriate destination.
* Utilizes overhead paging system appropriately and as necessary to support department functions.
* Welcomes all patients and visitors to the organization, providing directional and informational assistance.
* Set up appointments for patients or community members to meet with the SHIBA representative.
* Prepare remit folders for current usage and prepare outdated folder for storage.
* Balances cash on hand at beginning and end of the shift to account for monies received.
* Receive and receipt payments and cafeteria monies.
* Balances ledger and receipts daily, completes deposit.
* Receives patient valuables and puts in safe, and releases valuables following the valuable procedure.
* Provides assistance to Patient Access staff as needed to ensure coverage and support department functions.
* Facilitates optimal patient flow and assists with patient reception to include, but not limited to the following:
* Welcomes all patients and visitors to the organization, providing directional and informational
* assistance.
* Order and maintain office supplies and forms.
* Receive and distribute incoming office mail.
* May be required to provide additional back up to the Patient Registrar assigned to cover the
* Switchboard during day time hours on as needed basis to support department functions
* In lieu of a Patient Registrar designated to cover the Switchboard, responsible for answering all incoming calls to the facility in the evening, night time and weekend hours.
* Provides a comprehensive hand off of all pertinent information to the oncoming shift.
Outpatient Departments & Physician Practices
The duties below outline the primary responsibility for Patient Registrars assigned to an outpatient department or physician practice:
* Facilitates optimal patient flow and provides department or clinic reception to include, but not limited to the following:
* Welcomes all patients and visitors to the department or clinic, providing directional and informational assistance.
* Maintains patient schedule for department or clinic. Schedules or re-schedules appointments within established department or clinic guidelines for specific patient appointments.
* Answers all incoming calls promptly, professionally and courteously.
* Refers calls and accepts messages including any additional documentation for personnel to follow up with patient. Communicates all information accurately and appropriately.
* Performs follow-up reminder calls for appointments scheduled for the next day.
* Processes and routes mail appropriately.
* Ensures adequate stock of supplies for designated work areas and orders stock and nonstock items using appropriate systems or forms.
* Completes thorough and accurate registration of patients to include, but not limited to the following:
* Obtains all demographic and insurance information from patients and registers in the Electronic Medical Record system.
* Verifies insurance eligibility and ensures insurance authorization is obtained. Obtains income verification for self-pay patients eligible for sliding-fee scale.
* Collects co-payments at time of registration.
* Upon patient check out from physician practices, checks superbill for completion and accuracy ensuring a super bill is on file for each visit. Determines visit charges from superbill and performs charge entry via the Electronic Medical Record system.
* Coordinates with Patient Access and other hospital departments to facilitate efficient operations and a seamless care experience for the patient.
* May be required to provide back up support to the PFS Representative to support department functions.
* Provides support to the maintenance of medical records to include, but not limited to the following:
* Ensures all required release forms are signed upon registration.
* May be required to provide back up support to the HIM Technician to support department functions.
* May be required to copy records or other department-specific protected health information documents
* Within established release of information policies and procedures.
A Patient Registrar I is eligible to move to a Patient Registrar II after the completion of twelve (12) consecutive months as a Patient Registrar I in their assigned department with the proven ability to perform all essential functions and competencies of the position with no recent performance improvement documentation on file.
A Patient Registrar II is eligible to move to a Patient Registrar III after the completion of three (3) consecutive years as a Patient Registrar I-II in their assigned department with the proven ability to perform all essential functions and competencies of the position with no recent performance improvement documentation on file.
CONFIDENTIALITY
All WhidbeyHealth and Clinics employees are required to maintain confidentiality in accordance with organizational policy, state and federal regulations including not but limited to the Health Insurance Portability and Accountability Act (HIPAA).
JOB KNOWLEDGE & QUALIFICATIONS
Education
High school diploma or equivalent required, advanced education preferred.
Training and Experience
One (1) year of previous medical office experience preferred with prior experience using an electronic health record.
Certificates, Licenses, Registrations
Certified Healthcare Access Associate (CHM) or Certified Revenue Cycle Specialist (CRCS) certification preferred.
OTHER SKILLS AND ABILITIES
* Must demonstrate the ability to apply knowledge of medical terminology as applicable to the position.
* Must have the ability to be highly organized and multi-task at various workstations and settings.
* Must possess effective professional interpersonal skills as well as excellent service skills in all interactions with the ability to communicate effectively on the phone, in person and in writing.
* Must be able to plan, prioritize and organize work assigned within communicated deadlines.
* Must be able to communicate effectively with all levels of employees in the organization, take direction, and can build and maintain inter-and-intradepartmental relationships.
* Must demonstrate an attention to detail when completing all work assigned
Benefit Information and Wage Transparency: WhidbeyHealth Employees who work a 0.5 FTE or higher are categorized as, "benefit eligible". Click here for benefit information.
Wage Range: $20.273 - $36.656
$20.3-36.7 hourly 39d ago
Medical Receptionist
Pacific Cataract & Laser Institute
Patient care coordinator job in Bellingham, WA
OBJECTIVE In a positive and cheerful manner, serve as the patient and optometrist contact regarding appointment scheduling, billing procedures, out-of-pocket expenses and transportation requests.
REPORTS TO
Site Manager
STATUS
3/4 time (30-39 hours per week)
SCHEDULE
Monday - Thursday 8:00 am to 5:00 pm, Friday 8:00 am to 1:00 pm. These are our normal office hours. However, work hours for this position are reduced based on our doctors' availability and patient schedule.
REQUIRED SKILLS
Working computer knowledge - experienced in Microsoft Word
Good communication skills, written and verbal
Pleasant, cooperative, caring attitude
Good listening skills
The ability to work with a team to set and to achieve common goals
Attention to detail
Excellent organizational skills
Multitasking and prioritizing
PHYSICAL ABILITIES
Able to sit for an extended period of time
Reach and stoop to file levels
Answer telephone
Acute hearing
Lift up to 50 pounds
Use keyboard
BENEFITS
Profit Sharing
401(k) Plan with generous 50% company match
Section 125 Flexible Spending Account (FSA) or Health Saving Account
Medical/Dental/Vision
Paid Holidays
Personal Time Off
Group Life Insurance Policy
Voluntary Term Life
LifeBalance Employee Assistance Program
Bereavement Leave
Eligible for free refractive surgery
*Driving record and background check upon offer for employment*
$36k-45k yearly est. 16d ago
Family Engagement & Registration Coordinator, URJ Camp Kalsman
Union for Reform Judaism 3.6
Patient care coordinator job in Arlington, WA
Location: Hybrid (Preference for Pacific Northwest area). Expectation of being at Camp Kalsman occasionally during summer camp season. Employment Type: Part Time, Hourly Department: Camps & Immersives - URJ Camp Kalsman
Reporting to: Business Manager
Start Date: January 1, 2026
Hourly Rate:$27 - $30; 20 hours per week
THE ROLE
The Union for Reform Judaism (URJ) Camp Kalsman seeks an organized, detail-oriented, and customer-focused Family Engagement & Registration Coordinator to support the camp's operational success and growth. This part-time role serves as a primary point of contact for parents and guardians, guiding them through registration, forms, travel, scholarships, and related needs. You will maintain accurate administrative systems, provide exceptional customer service, and support the operational functions for summer staff, faculty, and visitors, advancing the URJ's mission to foster inclusive, transformative Jewish camp experiences.
WHAT YOU WILL DO
FAMILY ENGAGEMENT & CAMPER REGISTRATION
• Serve as the primary contact for families regarding registration, travel, camper forms, scholarships, and program protection insurance.
• Guide families through the registration process with warmth, clarity, and attention to detail.
• Manage the camp registration system (CampMinder), including data entry, enrollment, and reporting in alignment with organizational standards.
• Monitor enrollment capacity, manage waitlists, collect camper forms, and coordinate related communications.
• Create and maintain prospective family records in Salesforce.
• Generate and distribute post-session and end-of-summer reports.
STAFF, FACULTY & VISITOR ADMINISTRATION
• Develop and manage efficient systems for tracking staff forms, pre-camp trainings, and salaries.
• Serve as the liaison with URJ HR/Payroll to ensure accurate and timely summer payroll processing.
• Set up required staff forms and processes in CampMinder.
• Issue volunteer agreements and required paperwork for summer faculty, visitors, and spouses.
• Track completion of all required forms and pre-camp trainings.
OPERATIONS & LOGISTICS SUPPORT
• Coordinate with parents to ensure timely submission of transportation information.
• Maintain and update spreadsheets tracking late arrivals, interim travel, and early departures.
• Assist with supervision and task assignment for summer office staff; the ability to spend the summer onsite or spend periods of time at camp in the summer is preferred.
• Manage CampMinder access for full-time staff and seasonal medical and communications teams.
WHO YOU ARE
You are an organized, dependable, and service-minded professional who thrives in a fast-paced, mission-driven environment. You take pride in creating order out of complexity and in helping families feel supported and confident throughout their camp experience. You bring strong administrative and communication skills, a collaborative spirit, and a deep commitment to excellence, accuracy, and care in your work. Whether managing details behind the scenes or engaging directly with parents, staff, and faculty, you approach each interaction with warmth, patience, and professionalism.
KEYS TO SUCCESS
• Exceptional Organizational Skills - You can manage multiple tasks, deadlines, and systems simultaneously, keeping both family and staff processes running smoothly.
• Strong Communication and Customer Service - You communicate clearly, patiently, and warmly with families, staff, and colleagues, ensuring everyone feels supported and understood.
• Detail-Oriented and Accurate - You take pride in handling complex administrative work with precision, from registration data to payroll forms and compliance tracking.
• Technology and Systems Savvy - You are comfortable learning and managing databases and software systems like CampMinder, Salesforce, Excel, One Drive and SharePoint.
• Collaborative and Professional - You work well with others, adapting to a fast-paced camp environment, maintaining confidentiality, and fostering a positive and respectful experience for families and staff.
• Passion for Jewish Camping - You bring enthusiasm and a deep appreciation for the mission of Jewish camp, helping to create meaningful experiences for campers, families, and staff.
• Creative Builder of Inclusive Communities - You actively contribute to welcoming, inclusive, and engaging environments where everyone feels a sense of belonging.
QUALIFICATIONS
• Familiarity with HR, payroll, and administrative processes.
• Ability to handle confidential information with discretion and professionalism.
• Availability for evening/weekend work during the year and on-site visits to Camp Kalsman during summer sessions.
• Prior experience in camp, school, or nonprofit administrative roles preferred.
ABOUT US
Every team member at the Union for Reform Judaism (URJ) plays an essential role in our mission to create a whole, just, and compassionate world. Our team is creative, thoughtful, and innovative. Each member of the team is empowered to make meaningful contributions to achieving our shared goals. Our diverse team is made up of individuals with different skills and backgrounds and every team member is willing to take risks as well as take action to develop and create big ideas for the future of the Reform Movement. While this position focuses on a particular area of work, every team member is a vital part of our overall success.
In this role, you will be instrumental in shaping the future of URJ Camp Kalsman and contributing to a meaningful mission. Join a dedicated team of professionals working to inspire young leaders and foster lifelong engagement in Jewish life. Together, we can make a positive impact and build communities where every individual feels a sense of belonging.
The Union for Reform Judaism (URJ) provides vision and voice to build strong communities that, together, transform the way people connect to Judaism and change the world. We acknowledge that due to racism, ableism, homophobia, and other forms of oppression, that our communities are not whole until everyone experiences a sense of belonging within the Jewish community. As the largest Jewish movement in North America, we stand for a Judaism that is inclusive and reflective of a wide range of identities and accept the responsibility of dismantling oppression both inside and outside of our communities. Through camping, youth experiences, programs, information sharing, and networking opportunities, our over 850 congregations and 14 residential camps create opportunities for our communities to enhance their capacity to build and expand community, engage in meaningful and authentic Jewish life, deepen Jewish learning, energize worship, pursue social justice and develop inspired leadership. Together, our employees and stakeholders, are creating Reform Judaism of today.
APPLICATION PROCESS
Apply online and include a one-page cover letter along with your resume, outlining your skills and experience and how you meet the essential functions and qualifications of the position. We look forward to hearing from you!
The URJ strives to be a welcoming and inclusive environment that acknowledges diversity as a critical strength. We promote strenuous policies and practices of equal opportunity and diversity, equity, and inclusion. It is our objective to recruit, hire, and retain the most qualified individuals including those of any race, color, religion, gender, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations. The URJ encourages applications from women, people of color, persons with disabilities, individuals who identify as LGBTQIA+, and other often underrepresented groups.
$27-30 hourly 60d+ ago
Medical Receptionist
Sound Pain Alliance
Patient care coordinator job in Burlington, WA
Job Description
Medical Receptionist- Burlington
Mt. Baker Pain Clinic - Burlington Mt. Baker Pain Clinic is looking for a dedicated and compassionate Medical Receptionist to join our growing team. This full-time role offers a unique opportunity to work in a dynamic, patient-focused environment. Be the first smile patients see and the last helping hand they encounter, we make a difference in the lives of those managing chronic pain every day!
Pay: $18-$21 | Schedule: Mon-Thu, 7 AM-6 PM | No weekends or evenings
What you'll do:
Greet patients & visitors warmly
Schedule appointments and verify insurance
Collect co-pays & follow up on "no shows"
Answer phones, direct calls, and provide information
Maintain a neat and professional reception area
Handle general office duties with accuracy and care
What we offer:
Competitive pay: $18-$21/HR
Health, Dental & Vision Insurance
401(k)
Paid Time Off & 7 Paid Holidays
Friendly, supportive team environment
What we're looking for:
Positive, professional attitude
Excellent communication & multitasking skills
Organized, reliable, and team-oriented
Comfortable with computers & electronic medical records
Join our team and help make a real impact on patients' lives every day!
Job Posted by ApplicantPro
$18-21 hourly 20d ago
Patient Care Coordinator
Capstone Physical Therapy
Patient care coordinator job in Bellingham, WA
Job DescriptionSalary: $22-$27 per hour DOE
PatientCareCoordinator/Medical Office Receptionist Apply Online at**************************************************
Are you looking to join an award-winning, growth-minded team and grow your career?
Capstone Physical Therapy is a therapist-owned, private-practice committed to providing clinical excellence through continued education, specialty certifications and customer service.
Our culture sets us apart and is built on relationships, respect, communication, teamwork and making our work fun.
We offer competitive compensation, benefits, and bonuses.
Were making a difference in the lives of the patients we serve and the communities we live in.
We invite you to chat so you can learn more about what sets us apart!
_________________________________________________________________________________________________________________________________
ABOUT CAPSTONE
Capstone PT is hiring for a PatientCareCoordinator/Medical Office Receptionist to join our team. Capstone Physical Therapy is a local Physical Therapist owned outpatient private practice in Whatcom County with multiple locations. We offer Physical Therapy, Occupational Therapy, and Massage Therapy. Capstone is a leader in patientcare and has won "Best of the Northwest" for the past 8 years.
Our mission is to change lives through care, culture, and community. We are passionate about our profession and have compassion for those we serve. Our team of patientcarecoordinators are committed to customer service and creating a clinic culture that is positive and rewarding.Capstone offers several career tracks for growth and professional development. If you are a dynamic team player with a desire to learn and lead, then we encourage you to apply.
RESPONSIBILITY
A PatientCareCoordinator is responsible for delivering amazing customer service to our patients, patient intake, scheduling, insurance verifications, payment processing, communication with physician offices and family members, maintaining accurate health care records.
REQUIRED SKILLS
Self-motivated;
Ability to approach problems objectively and be supportive;
Ability to listen and have strong compassion for patients;
Customer Service Skills;
Listening;
Microsoft Office;
Organize and manage multiple priorities;
Interpersonal and communication (both oral and written) skills;
Presentation skills;
Problem solving;
Team player;
Time management;
Timely decision making; and
Commitment to company values.
QUALIFICATIONS
High School Graduation, Certificate or Associates Degree Preferred
COMPENSATION
Compensation range is dependent on experience. Hourly wage; range is $22.00/hour-$27/hour.
BENEFITS
Health / Dental Insurance (employee and family)
401k with Company Match
3 Weeks Paid Time Off (Vacation, Sick, Emergency, etc)
6 Paid Holidays
OPPORTUNITY
Capstone is an Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, religion, sex, national origin, age, disability, ancestry, family care status, veteran status, marital status, sexual orientation or any other lawfully protected status. It is the policy of Capstone, as an equal opportunity employer, to attract and retain the best qualified individuals available, without regard to race/ethnicity, color, religion, national origin, gender, sexual orientation, age, disability or veteran status.
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers.
$22-27 hourly 3d ago
Patient Services Representative
Family Care Network 4.0
Patient care coordinator job in Blaine, WA
Earn a sign-on bonus (up to $1,000) when you join our team as a Patient Services Representative!
Title: Patient Services Representative
City: Blaine, WA
Position: Full-time, Monday-Friday, 8:00 am - 5:00 pm, non-exempt (hourly)
Compensation: The full wage scale is $19.50 - $28.93 per hour. Placement within the wage range is determined by the candidate's relevant experience.
Bonus: Candidates are eligible to receive a sign-on bonus of $1,000 when accepting a full-time position (0.75 - 1.0 FTE) or $500 when accepting a part-time position (0.5 - 0.74 FTE)
(Subject to payback clause
).
Benefits: At FCN, we offer a comprehensive benefits package designed to support your well-being and that of your family, with flexibility and quality care.
Health Benefits:
Three Medical plan options
Two Dental plans, including orthodontia for children and adults
Employer-paid Vision coverage for employee and family
Expanded Employee Assistance Program (EAP) and mental health programs, including wellness and discounted gym memberships
Flexible Spending Account (FSA), Healthcare and Dependent Care
Health Savings Account (HSA) with an employer contribution of $1,500 (pro-rated based on enrollment eligibility)
Health Reimbursement Account (HRA), up to $1,500 ($3,000 for family coverage)
Employer-paid Life/AD&D insurance with optional supplemental additional coverage including a guaranteed issue amount with no health questionnaire
Voluntary Accident and Hospital insurance plans with annual wellness benefits
*Eligibility for these benefits depends on your full-time or part-time status.
Time Off & Wellness:
Paid Time Off (PTO), Paid Sick Leave (PSL), and Extended Illness Bank (EIB) to support your vacation, health, and personal needs
PTO, PSL, and EIB accrue starting on your first day, and you can use paid time off after the applicable days of employment
Full-time employees generally begin earning 18 days of PTO, increasing 33 days over time per our PTO policy. You can rollover unlimited PTO hours into the next year.
PSL accrues at 1 hour per 40 hours worked
EIB accrues up to 32 hours per year (pro-rated based on hours worked) for both part-time and full-time employees, with a maximum of 480 hours
Retirement:
401(k) plan with employer match, both Traditional and Roth options available
401(k) Profit Sharing Plan
Free financial planning guidance to support your retirement goals
*Eligibility for these programs is based on your years of service and required hours.
Additional Benefits:
Eligibility for FCN applicable bonuses
About FCN: As an independent, locally owned, physician-run network of family medicine providers, we are passionate about our community's well-being. We take the time to build strong, long-term relationships with our patients and our employees. We have 12 clinics and 3 urgent care centers in Whatcom and Skagit County, in a beautiful corner of northwest Washington where the mountains meet the sea.
Job Summary: This position is responsible for the daily administrative functions of the clinic, acting to support patients while adhering to company policies and standards. Duties are site-specific and may involve all or some of the following: reception, medical records, switchboard, referrals, and scheduling.
We are looking for a qualified, motivated individual with a passion for family medicine who can:
Communicate effectively
Provide excellent customer service
Effectively manage patient flow
Respond to patient questions and/or concerns in a calm and helpful manner
Accurately enter and review patient data in the EMR
Prioritize and multitask on multiple projects with frequent interruptions
Knowledge, Skills and Abilities:
Ability to establish lasting and effective employee relationships in a team environment
Proficiency in using standard computer and office equipment
Good spelling, grammar, typing, data entry, and phone skills
Ability to maintain patient privacy and confidentiality
Ability to adapt to process and procedure changes
Ability to thrive and grow in a fast-paced, learning environment
Medical office experience is helpful, but not required
Bilingual a plus
Qualifications
Education & Experience: High School diploma or GED, or equivalent knowledge and skills obtained through a combination of education, training, and experience.
Physical Requirements: While performing the duties of this job, the employee is required to stand, walk, sit, use hand to finger coordination, handle or feel objects, tools, or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, and listen attentively. The employee must occasionally lift and/or move up to 30 pounds.
Immunization Requirements: Employees are required to meet immunization standards in accordance with federal, state, and organizational health and safety guidelines, as applicable to the role. A simple process is in place for employees to request exemptions for medical or religious reasons.
Family Care Network is a Drug-Free, Equal Opportunity Employer.
$19.5-28.9 hourly 2d ago
Patient Access Representative - Admitting
Peacehealth 4.1
Patient care coordinator job in Friday Harbor, WA
PeaceHealth is seeking a **Patient Access Representative - Admitting for a Per Diem/Relief, 0.000001 FTE, Variable position.** The salary range for this job opening at PeaceHealth is $23.49 - $31.71. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
Spotlight on PeaceHealth Peace Island Medical Center | Friday Harbor, WA A Better Workplace Community (*********************************************
**Job Summary**
Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.
**Details of Position**
+ Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.
+ Collects patient balances, co-payment, co-insurance, or other payment types.
+ Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
+ Responds to customer's inquiries.
+ Assists with departmental coverage as needed.
+ Manages daily appointment schedules which may include reminder calls and calling all referrals.
+ May transport patients utilizing escort or wheeled transport equipment.
+ Performs other duties as assigned.
**What You Bring**
+ Preferred: High School Diploma or equivalent
+ Required: Minimum of 1-year medical office or related customer service experience and
+ Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook
**Skills**
+ Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred)
+ Knowledge of insurance process and regulations. (Preferred)
+ Must be able to manage conflict effectively and professionally. (Required)
+ Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required)
+ Good customer service skills and good interpersonal skills. (Required)
**Department / Location Specific Notes**
**_Peace Island Medical Center:_**
+ Management of ED incoming phone calls, and may be required to provide switchboard coverage.
+ Monitor OB Prosec/McKinley alarm system.
+ May be required to assist with Cardiac Rehab departmental charge entry.
**Working Conditions**
+ Consistently operates computer and other office equipment.
+ Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
+ Sedentary work.
+ Predominantly operates in an office environment.
+ Ability to communicate and exchange accurate information.
+ The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (********************************************************************************************************************************** .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
REQNUMBER: 117650
$23.5-31.7 hourly 60d+ ago
Patient Registrar
Whidbey Island Public Hospital 3.9
Patient care coordinator job in Oak Harbor, WA
The Patient Registrar supports the mission of providing quality healthcare to the patients of WhidbeyHealth and Clinics by being a professional and personable first point of contact for all patients and visitors providing assistance with reception, scheduling and patient registration. This position is a vital member of the patientcare team facilitating an optimal flow of patients, is responsible for the efficient and orderly registration and scheduling of patients, and ensures that accurate patient demographic and insurance information is obtained at the time of registration. The Patient Registrar is expected to demonstrate professional behavior, display appropriate conduct and show consideration, respect and patience towards all patients, families, staff and professional affiliates.
PRINCIPLE FUNCTIONS includes the following, other duties may be assigned:
Patient Access
The duties below outline the primary responsibility for Patient Registrars assigned to Patient Access located at WhidbeyHealth:
* Conducts patient interviews for registration to include, but not limited to the following:
* Completes thorough and accurate registration of patients including insurance verification for all Laboratory and Diagnostic Imaging visits, Emergency Room visits, and EMS calls.
* Completes pre-registration and insurance verification over the phone with patients for scheduled appointments and surgeries.
* Maintains patient schedule for Whidbey Family Birthplace. Schedules or reschedules appointments within established guidelines for specific appointments.
* Conducts patient rounds in patientcare areas as necessary to complete registration process.
* Assisting other departments with patient registration process and answering questions as needed.
* Prints labels and identifying wrist bands for patients, may deliver to patientcare areas as needed.
* Acts as a liaison with other departments and facilities to ensure all demographic and insurance information is accurate to complete the registration process.
* Obtains all necessary releases (i.e. consent to treat, conditions of admission, confidential release when indicated, insurance messages), and obtains witness signatures as needed.
* Provides self-pay patients with application for charity care and refers them to the Financial Advocate. Also refers MVA accounts to the Financial Advocate.
* Refers to the Insurance Verifier when unable to obtain insurance verification via online portals.
* Collects and returns patient valuables per department procedure.
* May collect co-pays and deductibles from patients or refer to PFS Representative.
Operates the main hospital switchboard effectively and efficiently to include, but not limited to the following:
* Answers all in-coming calls promptly, professionally and courteously and transfers to appropriate destination.
* Utilizes overhead paging system appropriately and as necessary to support department functions.
* Welcomes all patients and visitors to the organization, providing directional and informational assistance.
* Set up appointments for patients or community members to meet with the SHIBA representative.
* Prepare remit folders for current usage and prepare outdated folder for storage.
* Balances cash on hand at beginning and end of the shift to account for monies received.
* Receive and receipt payments and cafeteria monies.
* Balances ledger and receipts daily, completes deposit.
* Receives patient valuables and puts in safe, and releases valuables following the valuable procedure.
* Provides assistance to Patient Access staff as needed to ensure coverage and support department functions.
* Facilitates optimal patient flow and assists with patient reception to include, but not limited to the following:
* Welcomes all patients and visitors to the organization, providing directional and informational
* assistance.
* Order and maintain office supplies and forms.
* Receive and distribute incoming office mail.
* May be required to provide additional back up to the Patient Registrar assigned to cover the
* Switchboard during day time hours on as needed basis to support department functions
* In lieu of a Patient Registrar designated to cover the Switchboard, responsible for answering all incoming calls to the facility in the evening, night time and weekend hours.
* Provides a comprehensive hand off of all pertinent information to the oncoming shift.
Outpatient Departments & Physician Practices
The duties below outline the primary responsibility for Patient Registrars assigned to an outpatient department or physician practice:
* Facilitates optimal patient flow and provides department or clinic reception to include, but not limited to the following:
* Welcomes all patients and visitors to the department or clinic, providing directional and informational assistance.
* Maintains patient schedule for department or clinic. Schedules or re-schedules appointments within established department or clinic guidelines for specific patient appointments.
* Answers all incoming calls promptly, professionally and courteously.
* Refers calls and accepts messages including any additional documentation for personnel to follow up with patient. Communicates all information accurately and appropriately.
* Performs follow-up reminder calls for appointments scheduled for the next day.
* Processes and routes mail appropriately.
* Ensures adequate stock of supplies for designated work areas and orders stock and nonstock items using appropriate systems or forms.
* Completes thorough and accurate registration of patients to include, but not limited to the following:
* Obtains all demographic and insurance information from patients and registers in the Electronic Medical Record system.
* Verifies insurance eligibility and ensures insurance authorization is obtained. Obtains income verification for self-pay patients eligible for sliding-fee scale.
* Collects co-payments at time of registration.
* Upon patient check out from physician practices, checks superbill for completion and accuracy ensuring a super bill is on file for each visit. Determines visit charges from superbill and performs charge entry via the Electronic Medical Record system.
* Coordinates with Patient Access and other hospital departments to facilitate efficient operations and a seamless care experience for the patient.
* May be required to provide back up support to the PFS Representative to support department functions.
* Provides support to the maintenance of medical records to include, but not limited to the following:
* Ensures all required release forms are signed upon registration.
* May be required to provide back up support to the HIM Technician to support department functions.
* May be required to copy records or other department-specific protected health information documents
* Within established release of information policies and procedures.
A Patient Registrar I is eligible to move to a Patient Registrar II after the completion of twelve (12) consecutive months as a Patient Registrar I in their assigned department with the proven ability to perform all essential functions and competencies of the position with no recent performance improvement documentation on file.
A Patient Registrar II is eligible to move to a Patient Registrar III after the completion of three (3) consecutive years as a Patient Registrar I-II in their assigned department with the proven ability to perform all essential functions and competencies of the position with no recent performance improvement documentation on file.
CONFIDENTIALITY
All WhidbeyHealth and Clinics employees are required to maintain confidentiality in accordance with organizational policy, state and federal regulations including not but limited to the Health Insurance Portability and Accountability Act (HIPAA).
JOB KNOWLEDGE & QUALIFICATIONS
Education
High school diploma or equivalent required, advanced education preferred.
Training and Experience
One (1) year of previous medical office experience preferred with prior experience using an electronic health record.
Certificates, Licenses, Registrations
Certified Healthcare Access Associate (CHM) or Certified Revenue Cycle Specialist (CRCS) certification preferred.
OTHER SKILLS AND ABILITIES
* Must demonstrate the ability to apply knowledge of medical terminology as applicable to the position.
* Must have the ability to be highly organized and multi-task at various workstations and settings.
* Must possess effective professional interpersonal skills as well as excellent service skills in all interactions with the ability to communicate effectively on the phone, in person and in writing.
* Must be able to plan, prioritize and organize work assigned within communicated deadlines.
* Must be able to communicate effectively with all levels of employees in the organization, take direction, and can build and maintain inter-and-intradepartmental relationships.
* Must demonstrate an attention to detail when completing all work assigned
Benefit Information and Wage Transparency: WhidbeyHealth Employees who work a 0.6 FTE or higher are categorized as, "benefit eligible". Click here for benefit information.
Wage Range: $20.273 - $36.656
$20.3-36.7 hourly 5d ago
Clinic Scheduler - Island Orthopedics, Full-Time, Day Shift
Island Health Careers
Patient care coordinator job in Anacortes, WA
In the Clinic Scheduler role, you will play a key role for assisting the Island Sports and Spine and Pulmonology clinic providers in coordinating with multiple departments, physicians and facilities to provide timely access to specialty care. The Clinic Scheduler coordinates the scheduling of outpatient procedures at Island Hospital; diagnostic testing, outside referral management, including the care provided in the clinic setting. Employee will communicate and provide patients and appropriate departments with detailed and accurate verbal/written instructions as directed by the clinic providers.
Location: Anacortes, WA / Onsite
Schedule: 1.0 FTE / Days
Salary Range: $18.88 per hour - $28.31 per hour
For Information on Employee Benefits
What you will be doing:
Coordinates and schedules patient injections, diagnostic testing and outside referrals; including the detailed completion of orders and requests to include pre-certifications for diagnostic testing as required.
Counsels patients on hospital registration, diagnostic and procedure prep instructions, pre and post-procedure instructions and answering general pre and post-procedure questions.
Manages provider's work schedule to coordinate with procedure schedule, diagnostic imaging and clinic schedule.
Responsible for entering all scheduled procedures into the clinic scheduling systems including changes and additions to the procedure schedule.
Reviews clinical chart for accuracy; request and obtain any additional outside diagnostic studies prior to patient appointment. Request office insurance authorizations if required.
Reviews physician's desk for appropriate staff notes, correspondence, records and clinic notes.
Processes patient recall in a timely manner to include: coordinating with patient appointment coordinator for recall notification, scheduling up clinic appointments,
diagnostic testing and or procedures.
Provide back up support to the patient appointment coordinator for questions and scheduling issues
All other duties as assigned.
What you will bring to the role:
HS Diploma or GED Preferred.
Prior experience working in a medical office
Experience with CPT, ICD9 coding and medical terminology preferred.
Ability to maintain confidentiality and protect sensitive data at all times.
Ability to work collaboratively and support efforts of team members.
Ability to identify and follow verbal and/or written instructions
Strong organizational skills.
Ability to prioritize tasks.
Experience in a healthcare setting preferred.
Make a Difference with Us
At Island Health, every role contributes to our mission of compassionate, high-quality care. Join us and help create a workplace where every team member feels valued and supported.
Why You'll Love Working Here
We believe in taking care of our people so they can take care of others. When you join Island Health, you'll enjoy a culture that values integrity, compassion, teamwork, and growth - plus a robust benefits package that includes:
Comprehensive Medical, Dental, and Vision Insurance
Generous Paid Time Off and Extended Illness Benefits
Life Insurance and Long-Term Disability Coverage
Vested Retirement Contributions and Flexible Spending Accounts
Tuition Reimbursement and Student Loan Repayment Programs
Employee Recognition Events and a supportive, community-focused team
Ready to Apply?
Apply today and take the next step in your career with Island Health.
$18.9-28.3 hourly 4d ago
Medical Receptionist
Sound Pain Alliance
Patient care coordinator job in Burlington, WA
Medical Receptionist- Burlington
Mt. Baker Pain Clinic - Burlington Mt. Baker Pain Clinic is looking for a dedicated and compassionate Medical Receptionist to join our growing team. This full-time role offers a unique opportunity to work in a dynamic, patient-focused environment. Be the first smile patients see and the last helping hand they encounter, we make a difference in the lives of those managing chronic pain every day!
Pay: $18-$21 | Schedule: Mon-Thu, 7 AM-6 PM | No weekends or evenings
What you'll do:
Greet patients & visitors warmly
Schedule appointments and verify insurance
Collect co-pays & follow up on "no shows"
Answer phones, direct calls, and provide information
Maintain a neat and professional reception area
Handle general office duties with accuracy and care
What we offer:
Competitive pay: $18-$21/HR
Health, Dental & Vision Insurance
401(k)
Paid Time Off & 7 Paid Holidays
Friendly, supportive team environment
What we're looking for:
Positive, professional attitude
Excellent communication & multitasking skills
Organized, reliable, and team-oriented
Comfortable with computers & electronic medical records
Join our team and help make a real impact on patients' lives every day!
$18-21 hourly 21d ago
Medical Office Receptionist
Capstone Physical Therapy
Patient care coordinator job in Blaine, WA
Job DescriptionSalary: $22-$27 per hour DOE
PatientCareCoordinator/Medical Office Receptionist Apply Online at**************************************************
Are you looking to join an award-winning, growth-minded team and grow your career?
Capstone Physical Therapy is a therapist-owned, private-practice committed to providing clinical excellence through continued education, specialty certifications and customer service.
Our culture sets us apart and is built on relationships, respect, communication, teamwork and making our work fun.
We offer competitive compensation, benefits, and bonuses.
Were making a difference in the lives of the patients we serve and the communities we live in.
We invite you to chat so you can learn more about what sets us apart!
_________________________________________________________________________________________________________________________________
ABOUT CAPSTONE
Capstone PT is hiring for a PatientCareCoordinator/Medical Office Receptionist to join our team. Capstone Physical Therapy is a local Physical Therapist owned outpatient private practice in Whatcom County with multiple locations. We offer Physical Therapy, Occupational Therapy, and Massage Therapy. Capstone is a leader in patientcare and has won "Best of the Northwest" for the past 8 years.
Our mission is to change lives through care, culture, and community. We are passionate about our profession and have compassion for those we serve. Our team of patientcarecoordinators are committed to customer service and creating a clinic culture that is positive and rewarding.Capstone offers several career tracks for growth and professional development. If you are a dynamic team player with a desire to learn and lead, then we encourage you to apply.
RESPONSIBILITY
A PatientCareCoordinator is responsible for delivering amazing customer service to our patients, patient intake, scheduling, insurance verifications, payment processing, communication with physician offices and family members, maintaining accurate health care records.
REQUIRED SKILLS
Self-motivated;
Ability to approach problems objectively and be supportive;
Ability to listen and have strong compassion for patients;
Customer Service Skills;
Listening;
Microsoft Office;
Organize and manage multiple priorities;
Interpersonal and communication (both oral and written) skills;
Presentation skills;
Problem solving;
Team player;
Time management;
Timely decision making; and
Commitment to company values.
QUALIFICATIONS
High School Graduation, Certificate or Associates Degree Preferred
COMPENSATION
Compensation range is dependent on experience. Hourly wage; range is $22.00/hour-$27hour.
BENEFITS
Health / Dental Insurance (employee and family)
401k with Company Match
3 Weeks Paid Time Off (Vacation, Sick, Emergency, etc)
6 Paid Holidays
OPPORTUNITY
Capstone is an Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, religion, sex, national origin, age, disability, ancestry, family care status, veteran status, marital status, sexual orientation or any other lawfully protected status. It is the policy of Capstone, as an equal opportunity employer, to attract and retain the best qualified individuals available, without regard to race/ethnicity, color, religion, national origin, gender, sexual orientation, age, disability or veteran status.
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers.
PeaceHealth is seeking a **Patient Access Representative - Endoscopy Outpatient Lab for a Part Time, 0.80 FTE, Day position.** The salary range for this job opening at PeaceHealth is $22.59 - $30.49. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.
**Job Summary**
Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services.
**Details of the Position:**
+ Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart.
+ Collects patient balances, co-payment, co-insurance, or other payment types.
+ Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
+ Responds to customer's inquiries.
+ Assists with departmental coverage as needed.
+ Manages daily appointment schedules which may include reminder calls and calling all referrals.
+ May transport patients utilizing escort or wheeled transport equipment.
+ Performs other duties as assigned.
**What you bring:**
+ High School Diploma Preferred: or equivalent
+ **Minimum of 1 year Required:** Medical office or related customer service experience
+ Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook
**Skills**
+ Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred)
+ Knowledge of insurance process and regulations. (Preferred)
+ Must be able to manage conflict effectively and professionally. **(Required)**
+ Excellent time management skills, with an emphasis on meeting time sensitive deadlines. **(Required)**
+ Good customer service skills and good interpersonal skills. **(Required)**
**Department / Location Specific Notes**
Care Delivery and Outpatient Clinics:
+ Strong background in customer service may be considered in lieu of medical office or related experience.
**Working Conditions**
+ Consistently operates computer and other office equipment.
+ Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
+ Sedentary work.
+ Predominantly operates in an office environment.
+ Ability to communicate and exchange accurate information.
+ The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.
For additional information or questions, please email Jen Worthington at **************************** or call ************.
PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package. Some of the many benefits included in this package are full medical/dental/vision coverage; 403b retirement plan employer base and matching contributions; paid time off; employer-paid life and disability insurance with additional buyup coverage options; tuition and continuing education reimbursement; wellness benefits, and expanded EAP and mental health program.
See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility (********************************************************************************************************************************** .
For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state or federal laws.
REQNUMBER: 122740
How much does a patient care coordinator earn in Bellingham, WA?
The average patient care coordinator in Bellingham, WA earns between $31,000 and $68,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Bellingham, WA
$46,000
What are the biggest employers of Patient Care Coordinators in Bellingham, WA?
The biggest employers of Patient Care Coordinators in Bellingham, WA are: