Patient care coordinator jobs in Bellingham, WA

Patient Care Coordinator/Medical Office Receptionist Apply Online at ************************************************** Are you looking to join an award-winning, growth-minded team and grow your career? Capstone Physical Therapy is a therapist-owned, private-practice committed to providing clinical excellence through continued education, specialty certifications and customer service. Our culture sets us apart and is built on relationships, respect, communication, teamwork and making our work fun. We offer competitive compensation, benefits, and bonuses. We're making a difference in the lives of the patients we serve and the communities we live in. We invite you to chat so you can learn more about what sets us apart! _________________________________________________________________________________________________________________________________ ABOUT CAPSTONE Capstone PT is hiring for a Patient Care Coordinator/Medical Office Receptionist to join our team. Capstone Physical Therapy is a local Physical Therapist owned outpatient private practice in Whatcom County with multiple locations. We offer Physical Therapy, Occupational Therapy, and Massage Therapy. Capstone is a leader in patient care and has won "Best of the Northwest" for the past 8 years. Our mission is to change lives through care, culture, and community. We are passionate about our profession and have compassion for those we serve. Our team of patient care coordinators are committed to customer service and creating a clinic culture that is positive and rewarding. Capstone offers several career tracks for growth and professional development. If you are a dynamic team player with a desire to learn and lead, then we encourage you to apply. RESPONSIBILITY A Patient Care Coordinator is responsible for delivering amazing customer service to our patients, patient intake, scheduling, insurance verifications, payment processing, communication with physician offices and family members, maintaining accurate health care records. REQUIRED SKILLS Self-motivated; Ability to approach problems objectively and be supportive; Ability to listen and have strong compassion for patients; Customer Service Skills; Listening; Microsoft Office; Organize and manage multiple priorities; Interpersonal and communication (both oral and written) skills; Presentation skills; Problem solving; Team player; Time management; Timely decision making; and Commitment to company values. QUALIFICATIONS High School Graduation, Certificate or Associates Degree Preferred COMPENSATION Compensation range is dependent on experience. Hourly wage; range is $22.00/hour-$27/hour. BENEFITS Health / Dental Insurance (employee and family) 401k with Company Match 3 Weeks Paid Time Off (Vacation, Sick, Emergency, etc) 6 Paid Holidays OPPORTUNITY Capstone is an Equal Opportunity Employer. We welcome job applications from qualified individuals without regard to race, color, religion, sex, national origin, age, disability, ancestry, family care status, veteran status, marital status, sexual orientation or any other lawfully protected status. It is the policy of Capstone, as an equal opportunity employer, to attract and retain the best qualified individuals available, without regard to race/ethnicity, color, religion, national origin, gender, sexual orientation, age, disability or veteran status. Principals only. Recruiters, please don't contact this job poster. do NOT contact us with unsolicited services or offers.

As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) 5 Days Monday- Thursday 8am-5pm, Friday 7am-4pm Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $20-$23/hour About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************

Job Description Join Our Dental Front Office Administration! DENTAL FIELD EXPERIENCE REQUIRED. Are you an experienced dental professional looking for a fresh start in 2025? Ready to be part of a positive, growth-oriented team culture? Let's make this your year! Our thriving, privately owned dental practice is seeking a dynamic, detail-oriented, and friendly Front Office Patient Coordinator. We're setting exciting new goals for the year, and we want YOU to be part of our journey! HOURS: MON-THUR 7:30 am - 5:30 pm Compensation: $23 - $28 hourly Responsibilities: Welcoming patients with a warm smile and handling front desk operations. Answering phones, returning email correspondence, and ensuring medical histories and all patient information are up to date. Ensuring seamless scheduling and treatment coordination. Insurance verifications. Handling patient inquiries and insurance processes with confidence. Qualifications: Prior dental office experience (billing, scheduling, insurance verification). Exceptional communication and organizational skills. A friendly, professional attitude that puts patients at ease. A passion for delivering outstanding patient care and creating memorable experiences. About Company Our tight-knit practice is growing and looking for the right person to complete our team! Here are just a few perks of working with us: Fun team events: We believe in fostering a fun and positive work environment. Location: Located in the heart of downtown Anacortes, very convenient! Up-To-Date Equipment: We pride ourselves on using the latest equipment, including the iTero digital scanning system. Stability: Our practice is well-established, and we plan to expand and grow for the next several years. We are enthusiastic, friendly, compassionate, and committed to the mission of delivering high-quality general dentistry. Patient hours are Monday through Thursday, 8:00 am-5:00 pm. (Friday-Sunday, closed)

Job Description We are Peninsula Hearing. We are looking for a Full or Part Time, Patient Care Coordinator to be a part of our team and support our Port Townsend, WA office. To help you make a decision on why Peninsula Hearing is a great place to work, here is some information about the company and who we are looking for… Who is Peninsula Hearing? Peninsula Hearing is an established and growing hearing healthcare practice in beautiful and historic Port Townsend & Poulsbo Washington. Peninsula Hearing was founded because of a family life lesson by the founder - Dr. Megan Nightingale - she learned the importance of hearing health's impact on one's overall wellness. Because of this experience, Peninsula Hearing has been serving our communities for over 34 years. Our patient care philosophy is simple: Peninsula Hearing Team Members are experts in hearing health care We use this expertise to build rapport with our patients, so we can effectively guide our patients through their hearing wellness journey What does the ideal candidate look like for Peninsula Hearing? Peninsula Hearing is looking for a full time Patient Care Coordinator to support our Port Townsend office. This person understands the value that as a Patient Care Coordinator, you are the first and last impression of the practice. This means you know how to set and end the tone for the patient's visit. You have the ability to work with a variety of patients and provide excellent customer service. You are able to use MS Office Suite programs like Word, Excel, PPT, and Outlook. This person has the ability to serve the patients in the office while managing the incoming phone calls in an effective manner. What does a typical day look like for a Patient Care Coordinator at Peninsula Hearing?: Throughout the day, you will be orchestrating a symphony of patients coming in and out of the office, handling incoming calls, and interacting with our Doctors of Audiology. You will greet patients and provide excellent patient service. You may be recruited to assist with patient testing as needed and will be taught some minor hearing technology maintenance procedures such as cleaning and repairs. You will help track and report daily scheduling metrics to manage the office accordingly. You will have access to patient medical records to maintain, provide billing and scheduling support. This means you will need to maintain confidentiality for each patient you help support. This symphony will keep you busy. What you bring to Peninsula Hearing? We are looking for a candidate who has at least a HS Diploma. An AA degree or higher is preferred. Two years of medical office experience is ideal. Your ability to work independently and have a keen eye for detail and organization are markers of success for this role because you will be juggling a lot of information. The ability to communicate effectively with patients and other team members is necessary. Your willingness to grow and evolve as a team member at Peninsula Hearing in roles and responsibility will be essential as the company grows. Benefits: Pay Range: $20-$23/hour Health, Dental, Vision, 401K

PeaceHealth is seeking a Patient Access Representative - Cardiovascular Admin for a Per Diem/Relief, Day position. The salary range for this job opening at PeaceHealth is $22.50 - $33.73. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. Job Summary Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services. Details of the Position: * Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart. * Collects patient balances, co-payment, co-insurance, or other payment types. * Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival. * Responds to customer's inquiries. * Assists with departmental coverage as needed. * Manages daily appointment schedules which may include reminder calls and calling all referrals. * May transport patients utilizing escort or wheeled transport equipment. * Performs other duties as assigned. What you bring: * High School Diploma Preferred: or equivalent * Minimum of 1 year Required: Medical office or related customer service experience * Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook Skills * Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred) * Knowledge of insurance process and regulations. (Preferred) * Must be able to manage conflict effectively and professionally. (Required) * Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required) * Good customer service skills and good interpersonal skills. (Required) Department / Location Specific Notes Care Delivery and Outpatient Clinics: * Strong background in customer service may be considered in lieu of medical office or related experience. St. Joseph Medical Center: * Management of ED incoming phone calls and may be required to provide switchboard coverage. * Monitor OB Prosec/McKinley alarm system. * May be required to assist with Cardiac Rehab departmental charge entry. Working Conditions * Consistently operates computer and other office equipment. * Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Sedentary work. * Predominantly operates in an office environment. * Ability to communicate and exchange accurate information. * The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. For additional information or questions, please email Jen Worthington at **************************** or call ************. PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility. For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws. This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Associate Patient Care Coordinator functions as an integral member of the team and is the first point of contact for all people inquiring about the provider's practice. The primary role is to organize the practice's daily activities and paperwork. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals Working Hours: A 40-hour work week to include both Saturday and Sunday between the hours of 8:00 am to 2:00 pm the remaining shifts will be Monday, Thursday and Friday from 8:00 am to 6:00 pm. Schedule will be determined by supervisor upon hire. (may change due to business needs) Location: 4420 76TH STREET NE, Marysville, WA 98270 Primary Responsibilities: * Greet customers into practice and provide instruction and/or direction as necessary both on the phone and in person * Obtain accurate and updated patient information, such as name, address, insurance information * Perform insurance verification on the date of service * Obtain patient signatures for required documents * Upload a valid Government issued state ID of patient and patient insurance cards * Schedule and coordinate all patient appointments as directed * Maintain an organized and clean work area, free of clutter * Prepare all documentation and records with accuracy as directed or necessary for the patient's care * Meet or exceed the performance measures established by the Practice Management Dept. * Follow established policy and procedures related to the position * Participate and contribute to a team-based environment * Maintain a team supportive attendance record * Understand and deliver quality customer service that is consistent with Optum's efforts in becoming a High-Performance Organization * Follow OSHA/WISHA (including usage of PPE) guidelines * Follow HIPAA regulations * Adapt and perform effectively in a continuously changing environment, and in occasional difficult situations * Ability to cover other offices as needed * Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: * Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays * Medical Plan options along with participation in a Health Spending Account or a Health Saving account * Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage * 401(k) Savings Plan, Employee Stock Purchase Plan * Education Reimbursement * Employee Discounts * Employee Assistance Program * Employee Referral Bonus Program * Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) * More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma/GED (or higher) * 1+ years of computer proficiency experience (multi-tasking through multiple applications including Microsoft Outlook, Excel and Word) * 1+ years of customer service or healthcare related experience * Ability to work a 40-hour flexible schedule * Saturday and Sunday from 8:00 am to 2:00 pm * Monday, Thursday, and Friday from 8:00 am to 6:00 pm Preferred Qualifications: * 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and balances due, and maintaining medical records * Experience taking inbound and outbound calls * Knowledge of EPIC/EMR Soft Skills: * Ability to work independently and maintain good judgment and accountability * Demonstrated ability to work well with health care providers * Strong organizational and time management skills * Ability to multi-task and prioritize tasks to meet all deadlines * Ability to work well under pressure in a fast-paced environment * Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

Patient Access & Medical Reception (Care Team Specialist I) Registration - Per Diem Announcement #320764 Jefferson Healthcare is looking for a critically thinking, detail oriented, customer service minded individual to join our Registration Team as a Care Team Specialist I in our central registration area in a per diem role. The role of a Care Team Specialist is both dynamic and engaging within the healthcare sector. Care Team Specialists are important liaisons between the medical care team and the patients and have important impacts throughout the medical. This position involves interacting with diverse individuals coming into the hospital, gathering essential information, assisting patients with navigation, and supplying clinical teams with the necessary information to deliver high-quality care. Attention to detail, critical thinking, and a customer service mindset are essential to ensuring that patients have a smooth and successful healthcare experience. Registration is a 24x7 department supporting patient care 24 hours/day, 7 days/week, 365 days/year. Staff do cover nights, weekends and holidays and the ideal candidate will have a willingness to work those shifts and support the team by covering shifts. An ideal candidate will also have experience with medical office reception or customer service. They will have strong communication skills, be organized and detail-oriented, and have a skill for helping others. Responsibilities include taking patient calls, scheduling appointments, verifying insurance, and communicating with clinical care teams. The ability to multitask and handle patient inquiries with sensitivity and professionalism is a must. If you are a team player who enjoys working in a fast-paced environment and making a difference in people's lives, we encourage you to apply! What you'll need: High School degree or equivalent required One year of related experience in a customer service setting preferred - Customer service experience strongly preferred One year of experience using Epic EMR preferred Basic knowledge of medical terminology preferred Must stay current in knowledge base and meet Hospital-mandated education requirements What we can offer you: A fulfilling career in the medical field Structured onboarding with a dedicated trainer A supportive leadership and peer team A competitive wage including additional differentials for evening, night and weekend shifts Additional 15% wages in lieu of benefits Schedule: per diem 0-16 hours/week, 10 hour shifts; must be willing and able to work evening, overnight, and on occasion weekends and pick up open shifts To apply: please visit our careers website at *************************************************** This position will remain open until filled. Jefferson Healthcare is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply. Disclaimer: As part of Jefferson Healthcare's commitment to a safe and high-quality workplace, all candidates are required to complete pre-employment screenings, including a criminal background check, and for certain positions, a drug test. Screenings are conducted in accordance with RCW 43.43.815, RCW 43.43.830-.842, and RCW 49.44.240, as well as Jefferson Healthcare's Drug and Alcohol Policy. Roles designated as safety-sensitive may be tested under a standard or modified (non-THC) drug panel, consistent with Washington State law.

Job Details Anacortes, WA $25.00 - $30.00 HourlyDescription Now Hiring for an Engagement Specialist-Memory Care This position is responsible for driving the culture of our memory care setting using a proprietary approach to dementia and memory care to create a safe and nurturing homelike environment while delivering fun and meaningful experiences and engagement opportunities. Responsibilities: Responsible for ensuring Milestone Signature programs are implemented and on-going. Leads programs as scheduled; or oversees the Engagement Assistant MC and/or care staff to ensure resident engagement while making sure that daily programming is a mix of both large and small groups, individual and parallel program opportunities. Coordinates with Director, Health and Wellness to attend family care conferences as required by state regulations. May occasionally assist with assessments of potential new residents and provide Memory Support program overview and pertinent resident engagement updates. (When appropriate) works with Engagement Assistant AL/IL and staff to ensure all Memory Care residents have resident specific opportunities and social interaction appropriate to their current cognitive abilities. Ensures all staff have training sufficient in self-directed activities for residents of the Memory Care neighborhood. Responsible for managing, coaching, assisting and mentoring all care staff working within Memory Care; assures that all staff maintain appropriate training as required by state regulations. Meets monthly with the Culinary Director (Chef) to coordinate signature programs, submit/discuss food function sheets for upcoming programs & special events and ensures that all Memory care meals and scheduled snacks meet the organizational standards while making certain the dining room is a calm and nurturing space for resident success. Benefits: $25 to $30 hourly DOE A company that is growing An awesome team that is passionate about seniors Medical, Dental, Vision Insurance Paid Time Off 7 Paid Holidays per year 401K/Roth plan and match Company-paid life insurance Perks and Discounts Program Pet Insurance Bright Horizon Childcare and Pet care benefits Education and Experience: A genuine desire to advocate for those with a Dementia diagnosis. 4+ years of management experience with employee oversight and customer relations preferred. 3+ years of experience in a Dementia care setting preferred. Complimentary professional experience in recreation or occupational therapy, art or music therapy, hospitality management, teaching, coaching, health & wellness or related fields are welcome. Associate or bachelor's degree in health sciences, Social Services, Geriatrics, Communications or Business preferred, or combination of education and experience. On-going certifications and/or continuing education credits in geriatrics, Dementia, leadership, activities, human resources or related, strongly preferred. Experience with Microsoft Word and Excel required Valid Driver License and ability to become insured. Must be able to pass a criminal background check and drug test. Apply with your resume and cover letter TODAY to schedule your interview for this exciting opportunity!

The Patient Registrar supports the mission of providing quality healthcare to the patients of WhidbeyHealth and Clinics by being a professional and personable first point of contact for all patients and visitors providing assistance with reception, scheduling and patient registration. This position is a vital member of the patient care team facilitating an optimal flow of patients, is responsible for the efficient and orderly registration and scheduling of patients, and ensures that accurate patient demographic and insurance information is obtained at the time of registration. The Patient Registrar is expected to demonstrate professional behavior, display appropriate conduct and show consideration, respect and patience towards all patients, families, staff and professional affiliates. PRINCIPLE FUNCTIONS includes the following, other duties may be assigned: Patient Access The duties below outline the primary responsibility for Patient Registrars assigned to Patient Access located at WhidbeyHealth: * Conducts patient interviews for registration to include, but not limited to the following: * Completes thorough and accurate registration of patients including insurance verification for all Laboratory and Diagnostic Imaging visits, Emergency Room visits, and EMS calls. * Completes pre-registration and insurance verification over the phone with patients for scheduled appointments and surgeries. * Maintains patient schedule for Whidbey Family Birthplace. Schedules or reschedules appointments within established guidelines for specific appointments. * Conducts patient rounds in patient care areas as necessary to complete registration process. * Assisting other departments with patient registration process and answering questions as needed. * Prints labels and identifying wrist bands for patients, may deliver to patient care areas as needed. * Acts as a liaison with other departments and facilities to ensure all demographic and insurance information is accurate to complete the registration process. * Obtains all necessary releases (i.e. consent to treat, conditions of admission, confidential release when indicated, insurance messages), and obtains witness signatures as needed. * Provides self-pay patients with application for charity care and refers them to the Financial Advocate. Also refers MVA accounts to the Financial Advocate. * Refers to the Insurance Verifier when unable to obtain insurance verification via online portals. * Collects and returns patient valuables per department procedure. * May collect co-pays and deductibles from patients or refer to PFS Representative. Operates the main hospital switchboard effectively and efficiently to include, but not limited to the following: * Answers all in-coming calls promptly, professionally and courteously and transfers to appropriate destination. * Utilizes overhead paging system appropriately and as necessary to support department functions. * Welcomes all patients and visitors to the organization, providing directional and informational assistance. * Set up appointments for patients or community members to meet with the SHIBA representative. * Prepare remit folders for current usage and prepare outdated folder for storage. * Balances cash on hand at beginning and end of the shift to account for monies received. * Receive and receipt payments and cafeteria monies. * Balances ledger and receipts daily, completes deposit. * Receives patient valuables and puts in safe, and releases valuables following the valuable procedure. * Provides assistance to Patient Access staff as needed to ensure coverage and support department functions. * Facilitates optimal patient flow and assists with patient reception to include, but not limited to the following: * Welcomes all patients and visitors to the organization, providing directional and informational * assistance. * Order and maintain office supplies and forms. * Receive and distribute incoming office mail. * May be required to provide additional back up to the Patient Registrar assigned to cover the * Switchboard during day time hours on as needed basis to support department functions * In lieu of a Patient Registrar designated to cover the Switchboard, responsible for answering all incoming calls to the facility in the evening, night time and weekend hours. * Provides a comprehensive hand off of all pertinent information to the oncoming shift. Outpatient Departments & Physician Practices The duties below outline the primary responsibility for Patient Registrars assigned to an outpatient department or physician practice: * Facilitates optimal patient flow and provides department or clinic reception to include, but not limited to the following: * Welcomes all patients and visitors to the department or clinic, providing directional and informational assistance. * Maintains patient schedule for department or clinic. Schedules or re-schedules appointments within established department or clinic guidelines for specific patient appointments. * Answers all incoming calls promptly, professionally and courteously. * Refers calls and accepts messages including any additional documentation for personnel to follow up with patient. Communicates all information accurately and appropriately. * Performs follow-up reminder calls for appointments scheduled for the next day. * Processes and routes mail appropriately. * Ensures adequate stock of supplies for designated work areas and orders stock and nonstock items using appropriate systems or forms. * Completes thorough and accurate registration of patients to include, but not limited to the following: * Obtains all demographic and insurance information from patients and registers in the Electronic Medical Record system. * Verifies insurance eligibility and ensures insurance authorization is obtained. Obtains income verification for self-pay patients eligible for sliding-fee scale. * Collects co-payments at time of registration. * Upon patient check out from physician practices, checks superbill for completion and accuracy ensuring a super bill is on file for each visit. Determines visit charges from superbill and performs charge entry via the Electronic Medical Record system. * Coordinates with Patient Access and other hospital departments to facilitate efficient operations and a seamless care experience for the patient. * May be required to provide back up support to the PFS Representative to support department functions. * Provides support to the maintenance of medical records to include, but not limited to the following: * Ensures all required release forms are signed upon registration. * May be required to provide back up support to the HIM Technician to support department functions. * May be required to copy records or other department-specific protected health information documents * Within established release of information policies and procedures. A Patient Registrar I is eligible to move to a Patient Registrar II after the completion of twelve (12) consecutive months as a Patient Registrar I in their assigned department with the proven ability to perform all essential functions and competencies of the position with no recent performance improvement documentation on file. A Patient Registrar II is eligible to move to a Patient Registrar III after the completion of three (3) consecutive years as a Patient Registrar I-II in their assigned department with the proven ability to perform all essential functions and competencies of the position with no recent performance improvement documentation on file. CONFIDENTIALITY All WhidbeyHealth and Clinics employees are required to maintain confidentiality in accordance with organizational policy, state and federal regulations including not but limited to the Health Insurance Portability and Accountability Act (HIPAA). JOB KNOWLEDGE & QUALIFICATIONS Education High school diploma or equivalent required, advanced education preferred. Training and Experience One (1) year of previous medical office experience preferred with prior experience using an electronic health record. Certificates, Licenses, Registrations Certified Healthcare Access Associate (CHM) or Certified Revenue Cycle Specialist (CRCS) certification preferred. OTHER SKILLS AND ABILITIES * Must demonstrate the ability to apply knowledge of medical terminology as applicable to the position. * Must have the ability to be highly organized and multi-task at various workstations and settings. * Must possess effective professional interpersonal skills as well as excellent service skills in all interactions with the ability to communicate effectively on the phone, in person and in writing. * Must be able to plan, prioritize and organize work assigned within communicated deadlines. * Must be able to communicate effectively with all levels of employees in the organization, take direction, and can build and maintain inter-and-intradepartmental relationships. * Must demonstrate an attention to detail when completing all work assigned Benefit Information and Wage Transparency: WhidbeyHealth Employees who work a 0.5 FTE or higher are categorized as, "benefit eligible". Click here for benefit information. Wage Range: $20.273 - $36.656

Job Description Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position: Sea Mar is a mandatory COVID-19 and flu vaccine organization Care Coordinator II - Posting #25570 Hourly Rate: $22.63 Position Summary: Full-time position available for our Everson Medical Clinic. Applicant will be responsible for the coordination of care for patients with chronic conditions and behavioral health needs at point of care. As a member of the Clinical Care Team, the Care Coordinator will participate in daily huddles, identify the patient's needs according to protocols, and provide point of care services. The Care Coordinator is responsible for enhancing quality and patient-centered care at Sea Mar Community Health Centers. Duties and Responsibilities: Participate in morning huddles to anticipate the patient's clinical, social and behavioral health needs. Work with the care team to identify gaps in care and work to resolve them using process improvement strategies. Provide brief interventions at point of care to assist patients with management of their chronic illness, address any social needs and link patients to behavioral health. Advocate for patient services with community, social service, and medical providers. Participate and coordinate care transitions for patients who have been seen in an emergency room and/or have been discharged from a hospital/long-term care facility. Track patient's adherence with plan of care in electronic or paper charts and communicate outcomes and recommendations to the primary care provider. Function as a point person within the clinic care team regarding chronic disease management and improvement activities to improve clinical quality measures. Organize monthly Health Home meetings by working with the Clinic Operations Team/Clinic Manager, create the agenda and help facilitate the meeting. Collaborate with clinical care team to improve Patient-Centered Medical Home processes and provide documentation demonstrating performance. Review the medical record for quality and utilization indicators according to the Quality Improvement Plan. Generate reports for care teams to identify areas of improvement and monitor sustainability of each quality measure. Other duties assigned as needed. Qualifications and/or Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work independently, prioritize workload, and meet deadlines. Must have critical thinking skills and maintain confidentiality. Excellent organizational skills and ability to handle a variety of tasks simultaneously. Knowledge of medical terminology and/or behavioral health topics. Strong decision making and prioritization skills. Ability to work respectfully and professionally with the community, patients, families and staff. Able to work effectively in a multi-cultural environment with a diverse population. Sympathetic, mature, responsible, and reliable. Strong patient engagement, interpersonal, and communication skills and ability to establish a therapeutic relationship with the patient. Knowledge, Skills, and Abilities Knowledge of the Patient-Centered Medical Home Model and motivational interviewing skills a plus. Knowledge of evidence-based standards of care for chronic conditions and behavioral health issues. Knowledge of and proficient in Microsoft Word, Excel, PowerPoint, and Outlook. Ability to utilize and document relevant patient information the Electronic Health Record. Knowledge of community resources. Ability to work in a fast-paced community health care setting. Ability to think analytically and problem solve in a multidisciplinary team and independently. Ability to deal effectively with difficult people and situations. Ability to communicate effectively with diverse communities. Ability to manage time effectively and prioritize tasks. Ability to analyze patient care data. Ability to identify client learning needs and to assess client's knowledge, skill level and readiness for learning. Ability to maintain the privacy and security of sensitive and confidential information in all formats including verbal, written and electronic; and adhere to policies and procedures related to local, state, and federal privacy requirements. Excellent communication and customer service skills. Critical thinking skills. Ability to understand and implement process improvement activities. Bilingual in Spanish is strongly preferred. Other language skills may be considered depending on site needs due to the population that is being served. Education, Certificates, Licenses, and Registrations LPN with experience in ambulatory care and/or BA/BS/BSW in health-related field with one year of experience working in community health, or, 4 years of equivalent experience. The LPN does not have to have an active license; this is a non-licensed position. This position must obtain Basic Life Support (BLS) CPR within 90 days of hire date and is required to maintain current BLS CPR throughout employment. NCQA (National Committee for Quality Assurance) Certification is a plus. Valid WA State Driver's License and proof of liability insurance. What We Offer: Sea Mar offers talented and motivated people the opportunity to work in a dynamic and growing community health organization. Working at Sea Mar Community Health Centers is more than just a job, it's a fulfilling career with opportunity for advancement. The fringe benefits surpass most companies. For example, Full-time employees working 30 hours more, receive an excellent benefit package of: Medical Dental Vision Prescription coverage Life Insurance Long Term Disability EAP (Employee Assistance Program) Paid-time-off starting at 24 days per year + 10 paid Holidays. We also offer 401(k)/Retirement options and an exciting opportunity to work in a culturally diverse environment. How to Apply: To apply for this position, complete the online application and click SUBMIT or APPLY NOW. If you have any questions regarding the position email Karyn Ramirez, Nurse Manager at ************************** Sea Mar is an Equal Opportunity Employer Posted 09/14/2023 External candidates considered after 09/19/2023 Reposted on 8/12/2024 This position is represented by Office and Professional Employees International Union (OPEIU). Please visit our website to learn more about us at *************** You may also apply through our Career page at **************************************** Powered by JazzHR rQjwQZtyxE

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services! We are currently looking for a Health Coordinator (On-Call) with a passion for human services. This is an exciting opportunity to be involved with an organization focused on racial justice, second opportunities, diversity, equity and inclusion. WHO WE ARE We empower justice-involved individuals to overcome adversity and reach their full potential. For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024. WHAT WE OFFER At Pioneer, our employees are important. That's why we offer a Total Rewards package that includes compensation and benefits to support employees' health, security, and balance. Compensation: New hires start between $17.26 and $21.57 based on experience, qualifications, skills, competencies, internal equity, and market factors. While the full pay range is listed for this position for pay transparency, individual compensation is determined by various factors and may vary within the posted range. Benefits: Eligible after 30 days of full-time employment (minimum of 30 hours/week): * Medical * Flexible spending * Dental * Vision Additional coverage after 60 days: * Life * AD&D * Disability Other benefits: * Dependent Daycare Flexible Spending * Tuition assistance (100% for bachelor's, 50% for graduate programs) * Retirement plan (3.5% annual compensation contribution, plus 3.5% match for 6% individual contribution) * Employee recognition programs * Public transportation discount * Employee assistance program (EAP) WHAT YOU'LL DO The Health Coordinator to supports the mission of Pioneer by coordinating access to quality and cost-effective integrated health services to clients at Pioneer facilities. This role works closely with internal staff, community providers, pharmacy staff, and facility staff and provider(s) to assist is gathering/relaying necessary information to effectively assess and manage client integrated health needs. WHAT YOU'LL BRING (Any Equivalent Combination of Knowledge, Skills, Abilities, Education, and Experience) * Valid Driver's License. * 1-2 years of experience working with marginalized populations. * High School Diploma or Equivalent. * High level of written/verbal communication, customer services skills, efficiency with independent task management and ability to show attention to detail. * Proficiency in Microsoft Office Suite, outlook, and Internet navigation. * Knowledge of electronic records management. * Verified experience and knowledge of confidentiality information. EEO Pioneer human services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. EEOC is the Law/EEO Policy Statement Pioneer Human Services is a Drug-Free Company Pioneer Human Services is a drug free company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre-employment drug testing and drug testing during employment, to include testing for marijuana.

The LPN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements * Attended an accredited LPN program * Currently licensed/registered in applicable State. Must maintain an active Licensed Practical/Vocational Nurse (LPN/LVN) license in good standing throughout employment. * One (1) year geriatric nursing experience preferred * CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements * Advanced knowledge in field of practice * Make independent decisions when circumstances warrant such action * Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility * Implement and interpret the programs, goals, objectives, policies, and procedures of the department * Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation * Maintains professional working relationships with all associates, vendors, etc. * Maintains confidentiality of all proprietary and/or confidential information * Understand and follow company policies including harassment and compliance procedures * Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions * Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor * Chart appropriately, accurately, and in a timely manner * Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being * Accurately prepare and administer medication as ordered by a physician * Respond in a leadership capacity to emergency situations related to patient and staff safety * Coordinate patient care plans and services with RN * Exhibit excellent customer service and a positive attitude towards patients * Assist in the evacuation of patients * Demonstrate dependable, regular attendance * Concentrate and use reasoning skills and good judgment * Communicate and function productively on an interdisciplinary team * Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours * Read, write, speak, and understand the English language An Equal Opportunity Employer

Location: Hybrid (Preference for Pacific Northwest area). Expectation of being at Camp Kalsman occasionally during summer camp season. Employment Type: Part Time, Hourly Department: Camps & Immersives - URJ Camp Kalsman Reporting to: Business Manager Start Date: January 1, 2026 Hourly Rate:$27 - $30; 20 hours per week THE ROLE The Union for Reform Judaism (URJ) Camp Kalsman seeks an organized, detail-oriented, and customer-focused Family Engagement & Registration Coordinator to support the camp's operational success and growth. This part-time role serves as a primary point of contact for parents and guardians, guiding them through registration, forms, travel, scholarships, and related needs. You will maintain accurate administrative systems, provide exceptional customer service, and support the operational functions for summer staff, faculty, and visitors, advancing the URJ's mission to foster inclusive, transformative Jewish camp experiences. WHAT YOU WILL DO FAMILY ENGAGEMENT & CAMPER REGISTRATION • Serve as the primary contact for families regarding registration, travel, camper forms, scholarships, and program protection insurance. • Guide families through the registration process with warmth, clarity, and attention to detail. • Manage the camp registration system (CampMinder), including data entry, enrollment, and reporting in alignment with organizational standards. • Monitor enrollment capacity, manage waitlists, collect camper forms, and coordinate related communications. • Create and maintain prospective family records in Salesforce. • Generate and distribute post-session and end-of-summer reports. STAFF, FACULTY & VISITOR ADMINISTRATION • Develop and manage efficient systems for tracking staff forms, pre-camp trainings, and salaries. • Serve as the liaison with URJ HR/Payroll to ensure accurate and timely summer payroll processing. • Set up required staff forms and processes in CampMinder. • Issue volunteer agreements and required paperwork for summer faculty, visitors, and spouses. • Track completion of all required forms and pre-camp trainings. OPERATIONS & LOGISTICS SUPPORT • Coordinate with parents to ensure timely submission of transportation information. • Maintain and update spreadsheets tracking late arrivals, interim travel, and early departures. • Assist with supervision and task assignment for summer office staff; the ability to spend the summer onsite or spend periods of time at camp in the summer is preferred. • Manage CampMinder access for full-time staff and seasonal medical and communications teams. WHO YOU ARE You are an organized, dependable, and service-minded professional who thrives in a fast-paced, mission-driven environment. You take pride in creating order out of complexity and in helping families feel supported and confident throughout their camp experience. You bring strong administrative and communication skills, a collaborative spirit, and a deep commitment to excellence, accuracy, and care in your work. Whether managing details behind the scenes or engaging directly with parents, staff, and faculty, you approach each interaction with warmth, patience, and professionalism. KEYS TO SUCCESS • Exceptional Organizational Skills - You can manage multiple tasks, deadlines, and systems simultaneously, keeping both family and staff processes running smoothly. • Strong Communication and Customer Service - You communicate clearly, patiently, and warmly with families, staff, and colleagues, ensuring everyone feels supported and understood. • Detail-Oriented and Accurate - You take pride in handling complex administrative work with precision, from registration data to payroll forms and compliance tracking. • Technology and Systems Savvy - You are comfortable learning and managing databases and software systems like CampMinder, Salesforce, Excel, One Drive and SharePoint. • Collaborative and Professional - You work well with others, adapting to a fast-paced camp environment, maintaining confidentiality, and fostering a positive and respectful experience for families and staff. • Passion for Jewish Camping - You bring enthusiasm and a deep appreciation for the mission of Jewish camp, helping to create meaningful experiences for campers, families, and staff. • Creative Builder of Inclusive Communities - You actively contribute to welcoming, inclusive, and engaging environments where everyone feels a sense of belonging. QUALIFICATIONS • Familiarity with HR, payroll, and administrative processes. • Ability to handle confidential information with discretion and professionalism. • Availability for evening/weekend work during the year and on-site visits to Camp Kalsman during summer sessions. • Prior experience in camp, school, or nonprofit administrative roles preferred. ABOUT US Every team member at the Union for Reform Judaism (URJ) plays an essential role in our mission to create a whole, just, and compassionate world. Our team is creative, thoughtful, and innovative. Each member of the team is empowered to make meaningful contributions to achieving our shared goals. Our diverse team is made up of individuals with different skills and backgrounds and every team member is willing to take risks as well as take action to develop and create big ideas for the future of the Reform Movement. While this position focuses on a particular area of work, every team member is a vital part of our overall success. In this role, you will be instrumental in shaping the future of URJ Camp Kalsman and contributing to a meaningful mission. Join a dedicated team of professionals working to inspire young leaders and foster lifelong engagement in Jewish life. Together, we can make a positive impact and build communities where every individual feels a sense of belonging. The Union for Reform Judaism (URJ) provides vision and voice to build strong communities that, together, transform the way people connect to Judaism and change the world. We acknowledge that due to racism, ableism, homophobia, and other forms of oppression, that our communities are not whole until everyone experiences a sense of belonging within the Jewish community. As the largest Jewish movement in North America, we stand for a Judaism that is inclusive and reflective of a wide range of identities and accept the responsibility of dismantling oppression both inside and outside of our communities. Through camping, youth experiences, programs, information sharing, and networking opportunities, our over 850 congregations and 14 residential camps create opportunities for our communities to enhance their capacity to build and expand community, engage in meaningful and authentic Jewish life, deepen Jewish learning, energize worship, pursue social justice and develop inspired leadership. Together, our employees and stakeholders, are creating Reform Judaism of today. APPLICATION PROCESS Apply online and include a one-page cover letter along with your resume, outlining your skills and experience and how you meet the essential functions and qualifications of the position. We look forward to hearing from you! The URJ strives to be a welcoming and inclusive environment that acknowledges diversity as a critical strength. We promote strenuous policies and practices of equal opportunity and diversity, equity, and inclusion. It is our objective to recruit, hire, and retain the most qualified individuals including those of any race, color, religion, gender, sexual orientation or identity, national origin, age, disability, veteran status, or any other characteristic or status protected by applicable federal, state, or local law. Our equal employment philosophy applies to all aspects of employment, including recruitment, compensation, benefits, training, promotions, transfers, job benefits, and terminations. The URJ encourages applications from women, people of color, persons with disabilities, individuals who identify as LGBTQIA+, and other often underrepresented groups.

The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Nursing diploma (associate's or bachelor's degree in nursing) Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment. One (1) year geriatric nursing experience preferred CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Advanced knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor Chart appropriately, accurately, and in a timely manner Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being Accurately prepare and administer medication as ordered by a physician Respond in a leadership capacity to emergency situations related to patient and staff safety Coordinate patient care plans and services Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer

PeaceHealth is seeking a Patient Access Representative - Admitting for a Per Diem/Relief, Variable position. The salary range for this job opening at PeaceHealth is $22.50 - $33.73. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc. Job Summary Assists in coordinating the activities between scheduling, insurance verification and pre-certification. Acts as a clinical liaison with physician practices interacting with pre-visit services. Details of the Position: * Pre-registers/registers patients with accurate patient demographic, financial data. May register patients using varying methods depending upon location, which may include mobile cart. * Collects patient balances, co-payment, co-insurance, or other payment types. * Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival. * Responds to customer's inquiries. * Assists with departmental coverage as needed. * Manages daily appointment schedules which may include reminder calls and calling all referrals. * May transport patients utilizing escort or wheeled transport equipment. * Performs other duties as assigned. What you bring: * High School Diploma Preferred: or equivalent * Minimum of 1 year Required: Medical office or related customer service experience and * Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook Skills * Demonstrated knowledge of Medical Terminology and CPT/ICD-10 coding. (Preferred) * Knowledge of insurance process and regulations. (Preferred) * Must be able to manage conflict effectively and professionally. (Required) * Excellent time management skills, with an emphasis on meeting time sensitive deadlines. (Required) * Good customer service skills and good interpersonal skills. (Required) Department / Location Specific Notes St. Joseph Medical Center, Peace Island Medical Center, United General Medical Center, Ketchikan Medical Center, Cottage Grove Medical Center and Peace Harbor Medical Center: * Management of ED incoming phone calls and may be required to provide switchboard coverage. * Monitor OB Prosec/McKinley alarm system. * May be required to assist with Cardiac Rehab departmental charge entry. Working Conditions * Consistently operates computer and other office equipment. * Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. * Sedentary work. * Predominantly operates in an office environment. * Ability to communicate and exchange accurate information. * The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. For additional information or questions, please email Jen Worthington at **************************** or call ************. PeaceHealth is committed to the overall wellbeing of our caregivers. The benefits included in positions less than 0.5 FTE are 403b retirement plan for caregiver contributions; wellness benefits, discount program, and expanded EAP and mental health program. See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility. For full consideration of your skills and abilities, please attach a current resume with your application. EEO Affirmative Action Employer/Vets/Disabled in accordance with applicable local, state, or federal laws. This position is represented by a collective bargaining agreement. There may be more than one opening on this posting.

Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Associate Patient Care Coordinator functions as an integral member of the team and is the first point of contact for all people inquiring about the provider's practice. The primary role is to organize the practice's daily activities and paperwork. The Associate Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals Working Hours: A 40-hour work week to include both Saturday and Sunday between the hours of 7:30 am to 5:00 pm the remaining shifts will be Monday, Wednesday and Thursday from 11:00 am to 7:00 pm. Schedule will be determined by supervisor upon hire. (may change due to business needs) Location: 8923 Soper Hill Rd, Marysville, WA 98270 Primary Responsibilities: * Greet customers into practice and provide instruction and/or direction as necessary both on the phone and in person * Obtain accurate and updated patient information, such as name, address and insurance information * Perform insurance verification on the date of service * Obtain patient signatures for required documents * Upload a valid Government issued state ID of patient and patient insurance cards * Schedule and coordinate all patient appointments as directed * Maintain an organized and clean work area, free of clutter * Prepare all documentation and records with accuracy as directed or necessary for the patient's care * Meet or exceed the performance measures established by the Practice Management Dept. * Follow established policy and procedures related to the position * Participate and contribute to a team-based environment * Maintain a team supportive attendance record * Understand and deliver quality customer service that is consistent with Optum's efforts in becoming a High-Performance Organization * Follow OSHA/WISHA (including usage of PPE) guidelines * Follow HIPAA regulations * Adapt and perform effectively in a continuously changing environment, and in occasional difficult situations * Ability to cover other offices as needed * Performs other duties as assigned What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: * Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays * Medical Plan options along with participation in a Health Spending Account or a Health Saving account * Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage * 401(k) Savings Plan, Employee Stock Purchase Plan * Education Reimbursement * Employee Discounts * Employee Assistance Program * Employee Referral Bonus Program * Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) * More information can be downloaded at: ************************* You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: * High School Diploma/GED (or higher) * 1+ years of computer proficiency experience * 1+ years of customer service or healthcare related experience * Ability to work a 40-hour flexible schedule * Saturday and Sunday from 7:30 am to 5:00 pm * Monday, Wednesday, and Thursday Preferred Qualifications: * 1+ years of experience working in medical office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays and balances due, and maintaining medical records * Experience taking inbound and outbound calls * Knowledge of EPIC/EMR Soft Skills: * Ability to work independently and maintain good judgment and accountability * Demonstrated ability to work well with health care providers * Strong organizational and time management skills * Ability to multi-task and prioritize tasks to meet all deadlines * Ability to work well under pressure in a fast-paced environment * Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #RED

The Patient Registrar supports the mission of providing quality healthcare to the patients of WhidbeyHealth and Clinics by being a professional and personable first point of contact for all patients and visitors providing assistance with reception, scheduling and patient registration. This position is a vital member of the patient care team facilitating an optimal flow of patients, is responsible for the efficient and orderly registration and scheduling of patients, and ensures that accurate patient demographic and insurance information is obtained at the time of registration. The Patient Registrar is expected to demonstrate professional behavior, display appropriate conduct and show consideration, respect and patience towards all patients, families, staff and professional affiliates. PRINCIPLE FUNCTIONS includes the following, other duties may be assigned: Patient Access The duties below outline the primary responsibility for Patient Registrars assigned to Patient Access located at WhidbeyHealth: * Conducts patient interviews for registration to include, but not limited to the following: * Completes thorough and accurate registration of patients including insurance verification for all Laboratory and Diagnostic Imaging visits, Emergency Room visits, and EMS calls. * Completes pre-registration and insurance verification over the phone with patients for scheduled appointments and surgeries. * Maintains patient schedule for Whidbey Family Birthplace. Schedules or reschedules appointments within established guidelines for specific appointments. * Conducts patient rounds in patient care areas as necessary to complete registration process. * Assisting other departments with patient registration process and answering questions as needed. * Prints labels and identifying wrist bands for patients, may deliver to patient care areas as needed. * Acts as a liaison with other departments and facilities to ensure all demographic and insurance information is accurate to complete the registration process. * Obtains all necessary releases (i.e. consent to treat, conditions of admission, confidential release when indicated, insurance messages), and obtains witness signatures as needed. * Provides self-pay patients with application for charity care and refers them to the Financial Advocate. Also refers MVA accounts to the Financial Advocate. * Refers to the Insurance Verifier when unable to obtain insurance verification via online portals. * Collects and returns patient valuables per department procedure. * May collect co-pays and deductibles from patients or refer to PFS Representative. Operates the main hospital switchboard effectively and efficiently to include, but not limited to the following: * Answers all in-coming calls promptly, professionally and courteously and transfers to appropriate destination. * Utilizes overhead paging system appropriately and as necessary to support department functions. * Welcomes all patients and visitors to the organization, providing directional and informational assistance. * Set up appointments for patients or community members to meet with the SHIBA representative. * Prepare remit folders for current usage and prepare outdated folder for storage. * Balances cash on hand at beginning and end of the shift to account for monies received. * Receive and receipt payments and cafeteria monies. * Balances ledger and receipts daily, completes deposit. * Receives patient valuables and puts in safe, and releases valuables following the valuable procedure. * Provides assistance to Patient Access staff as needed to ensure coverage and support department functions. * Facilitates optimal patient flow and assists with patient reception to include, but not limited to the following: * Welcomes all patients and visitors to the organization, providing directional and informational * assistance. * Order and maintain office supplies and forms. * Receive and distribute incoming office mail. * May be required to provide additional back up to the Patient Registrar assigned to cover the * Switchboard during day time hours on as needed basis to support department functions * In lieu of a Patient Registrar designated to cover the Switchboard, responsible for answering all incoming calls to the facility in the evening, night time and weekend hours. * Provides a comprehensive hand off of all pertinent information to the oncoming shift. Outpatient Departments & Physician Practices The duties below outline the primary responsibility for Patient Registrars assigned to an outpatient department or physician practice: * Facilitates optimal patient flow and provides department or clinic reception to include, but not limited to the following: * Welcomes all patients and visitors to the department or clinic, providing directional and informational assistance. * Maintains patient schedule for department or clinic. Schedules or re-schedules appointments within established department or clinic guidelines for specific patient appointments. * Answers all incoming calls promptly, professionally and courteously. * Refers calls and accepts messages including any additional documentation for personnel to follow up with patient. Communicates all information accurately and appropriately. * Performs follow-up reminder calls for appointments scheduled for the next day. * Processes and routes mail appropriately. * Ensures adequate stock of supplies for designated work areas and orders stock and nonstock items using appropriate systems or forms. * Completes thorough and accurate registration of patients to include, but not limited to the following: * Obtains all demographic and insurance information from patients and registers in the Electronic Medical Record system. * Verifies insurance eligibility and ensures insurance authorization is obtained. Obtains income verification for self-pay patients eligible for sliding-fee scale. * Collects co-payments at time of registration. * Upon patient check out from physician practices, checks superbill for completion and accuracy ensuring a super bill is on file for each visit. Determines visit charges from superbill and performs charge entry via the Electronic Medical Record system. * Coordinates with Patient Access and other hospital departments to facilitate efficient operations and a seamless care experience for the patient. * May be required to provide back up support to the PFS Representative to support department functions. * Provides support to the maintenance of medical records to include, but not limited to the following: * Ensures all required release forms are signed upon registration. * May be required to provide back up support to the HIM Technician to support department functions. * May be required to copy records or other department-specific protected health information documents * Within established release of information policies and procedures. A Patient Registrar I is eligible to move to a Patient Registrar II after the completion of twelve (12) consecutive months as a Patient Registrar I in their assigned department with the proven ability to perform all essential functions and competencies of the position with no recent performance improvement documentation on file. A Patient Registrar II is eligible to move to a Patient Registrar III after the completion of three (3) consecutive years as a Patient Registrar I-II in their assigned department with the proven ability to perform all essential functions and competencies of the position with no recent performance improvement documentation on file. CONFIDENTIALITY All WhidbeyHealth and Clinics employees are required to maintain confidentiality in accordance with organizational policy, state and federal regulations including not but limited to the Health Insurance Portability and Accountability Act (HIPAA). JOB KNOWLEDGE & QUALIFICATIONS Education High school diploma or equivalent required, advanced education preferred. Training and Experience One (1) year of previous medical office experience preferred with prior experience using an electronic health record. Certificates, Licenses, Registrations Certified Healthcare Access Associate (CHM) or Certified Revenue Cycle Specialist (CRCS) certification preferred. OTHER SKILLS AND ABILITIES * Must demonstrate the ability to apply knowledge of medical terminology as applicable to the position. * Must have the ability to be highly organized and multi-task at various workstations and settings. * Must possess effective professional interpersonal skills as well as excellent service skills in all interactions with the ability to communicate effectively on the phone, in person and in writing. * Must be able to plan, prioritize and organize work assigned within communicated deadlines. * Must be able to communicate effectively with all levels of employees in the organization, take direction, and can build and maintain inter-and-intradepartmental relationships. * Must demonstrate an attention to detail when completing all work assigned JOB SUMMARY The Patient Registrar supports the mission of providing quality healthcare to the patients of WhidbeyHealth and Clinics by being a professional and personable first point of contact for all patients and visitors providing assistance with reception, scheduling and patient registration. This position is a vital member of the patient care team facilitating an optimal flow of patients, is responsible for the efficient and orderly registration and scheduling of patients, and ensures that accurate patient demographic and insurance information is obtained at the time of registration. The Patient Registrar is expected to demonstrate professional behavior, display appropriate conduct and show consideration, respect and patience towards all patients, families, staff and professional affiliates. PRINCIPLE FUNCTIONS includes the following, other duties may be assigned: Patient Access The duties below outline the primary responsibility for Patient Registrars assigned to Patient Access located at WhidbeyHealth: * Conducts patient interviews for registration to include, but not limited to the following: * Completes thorough and accurate registration of patients including insurance verification for all Laboratory and Diagnostic Imaging visits, Emergency Room visits, and EMS calls. * Completes pre-registration and insurance verification over the phone with patients for scheduled appointments and surgeries. * Maintains patient schedule for Whidbey Family Birthplace. Schedules or reschedules appointments within established guidelines for specific appointments. * Conducts patient rounds in patient care areas as necessary to complete registration process. * Assisting other departments with patient registration process and answering questions as needed. * Prints labels and identifying wrist bands for patients, may deliver to patient care areas as needed. * Acts as a liaison with other departments and facilities to ensure all demographic and insurance information is accurate to complete the registration process. * Obtains all necessary releases (i.e. consent to treat, conditions of admission, confidential release when indicated, insurance messages), and obtains witness signatures as needed. * Provides self-pay patients with application for charity care and refers them to the Financial Advocate. Also refers MVA accounts to the Financial Advocate. * Refers to the Insurance Verifier when unable to obtain insurance verification via online portals. * Collects and returns patient valuables per department procedure. * May collect co-pays and deductibles from patients or refer to PFS Representative. Operates the main hospital switchboard effectively and efficiently to include, but not limited to the following: * Answers all in-coming calls promptly, professionally and courteously and transfers to appropriate destination. * Utilizes overhead paging system appropriately and as necessary to support department functions. * Welcomes all patients and visitors to the organization, providing directional and informational assistance. * Set up appointments for patients or community members to meet with the SHIBA representative. * Prepare remit folders for current usage and prepare outdated folder for storage. * Balances cash on hand at beginning and end of the shift to account for monies received. * Receive and receipt payments and cafeteria monies. * Balances ledger and receipts daily, completes deposit. * Receives patient valuables and puts in safe, and releases valuables following the valuable procedure. * Provides assistance to Patient Access staff as needed to ensure coverage and support department functions. * Facilitates optimal patient flow and assists with patient reception to include, but not limited to the following: * Welcomes all patients and visitors to the organization, providing directional and informational * assistance. * Order and maintain office supplies and forms. * Receive and distribute incoming office mail. * May be required to provide additional back up to the Patient Registrar assigned to cover the * Switchboard during day time hours on as needed basis to support department functions * In lieu of a Patient Registrar designated to cover the Switchboard, responsible for answering all incoming calls to the facility in the evening, night time and weekend hours. * Provides a comprehensive hand off of all pertinent information to the oncoming shift. Outpatient Departments & Physician Practices The duties below outline the primary responsibility for Patient Registrars assigned to an outpatient department or physician practice: * Facilitates optimal patient flow and provides department or clinic reception to include, but not limited to the following: * Welcomes all patients and visitors to the department or clinic, providing directional and informational assistance. * Maintains patient schedule for department or clinic. Schedules or re-schedules appointments within established department or clinic guidelines for specific patient appointments. * Answers all incoming calls promptly, professionally and courteously. * Refers calls and accepts messages including any additional documentation for personnel to follow up with patient. Communicates all information accurately and appropriately. * Performs follow-up reminder calls for appointments scheduled for the next day. * Processes and routes mail appropriately. * Ensures adequate stock of supplies for designated work areas and orders stock and nonstock items using appropriate systems or forms. * Completes thorough and accurate registration of patients to include, but not limited to the following: * Obtains all demographic and insurance information from patients and registers in the Electronic Medical Record system. * Verifies insurance eligibility and ensures insurance authorization is obtained. Obtains income verification for self-pay patients eligible for sliding-fee scale. * Collects co-payments at time of registration. * Upon patient check out from physician practices, checks superbill for completion and accuracy ensuring a super bill is on file for each visit. Determines visit charges from superbill and performs charge entry via the Electronic Medical Record system. * Coordinates with Patient Access and other hospital departments to facilitate efficient operations and a seamless care experience for the patient. * May be required to provide back up support to the PFS Representative to support department functions. * Provides support to the maintenance of medical records to include, but not limited to the following: * Ensures all required release forms are signed upon registration. * May be required to provide back up support to the HIM Technician to support department functions. * May be required to copy records or other department-specific protected health information documents * Within established release of information policies and procedures. A Patient Registrar I is eligible to move to a Patient Registrar II after the completion of twelve (12) consecutive months as a Patient Registrar I in their assigned department with the proven ability to perform all essential functions and competencies of the position with no recent performance improvement documentation on file. A Patient Registrar II is eligible to move to a Patient Registrar III after the completion of three (3) consecutive years as a Patient Registrar I-II in their assigned department with the proven ability to perform all essential functions and competencies of the position with no recent performance improvement documentation on file. CONFIDENTIALITY All WhidbeyHealth and Clinics employees are required to maintain confidentiality in accordance with organizational policy, state and federal regulations including not but limited to the Health Insurance Portability and Accountability Act (HIPAA). JOB KNOWLEDGE & QUALIFICATIONS Education High school diploma or equivalent required, advanced education preferred. Training and Experience One (1) year of previous medical office experience preferred with prior experience using an electronic health record. Certificates, Licenses, Registrations Certified Healthcare Access Associate (CHM) or Certified Revenue Cycle Specialist (CRCS) certification preferred. OTHER SKILLS AND ABILITIES * Must demonstrate the ability to apply knowledge of medical terminology as applicable to the position. * Must have the ability to be highly organized and multi-task at various workstations and settings. * Must possess effective professional interpersonal skills as well as excellent service skills in all interactions with the ability to communicate effectively on the phone, in person and in writing. * Must be able to plan, prioritize and organize work assigned within communicated deadlines. * Must be able to communicate effectively with all levels of employees in the organization, take direction, and can build and maintain inter-and-intradepartmental relationships. * Must demonstrate an attention to detail when completing all work assigned Benefit Information and Wage Transparency: WhidbeyHealth Employees who work a 0.6 FTE or higher are categorized as, "benefit eligible". Click here for benefit information. Wage Range: $20.273 - $36.656

The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements * Nursing diploma (associate's or bachelor's degree in nursing) * Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment. * One (1) year geriatric nursing experience preferred * CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements * Advanced knowledge in field of practice * Make independent decisions when circumstances warrant such action * Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility * Implement and interpret the programs, goals, objectives, policies, and procedures of the department * Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation * Maintains professional working relationships with all associates, vendors, etc. * Maintains confidentiality of all proprietary and/or confidential information * Understand and follow company policies including harassment and compliance procedures * Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions * Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor * Chart appropriately, accurately, and in a timely manner * Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being * Accurately prepare and administer medication as ordered by a physician * Respond in a leadership capacity to emergency situations related to patient and staff safety * Coordinate patient care plans and services * Exhibit excellent customer service and a positive attitude towards patients * Assist in the evacuation of patients * Demonstrate dependable, regular attendance * Concentrate and use reasoning skills and good judgment * Communicate and function productively on an interdisciplinary team * Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours * Read, write, speak, and understand the English language An Equal Opportunity Employer

The LPN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Attended an accredited LPN program Currently licensed/registered in applicable State. Must maintain an active Licensed Practical/Vocational Nurse (LPN/LVN) license in good standing throughout employment. One (1) year geriatric nursing experience preferred CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment. Specific Job Requirements Advanced knowledge in field of practice Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor Chart appropriately, accurately, and in a timely manner Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being Accurately prepare and administer medication as ordered by a physician Respond in a leadership capacity to emergency situations related to patient and staff safety Coordinate patient care plans and services with RN Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer