Patient care coordinator jobs in Bend, OR - 45 jobs

Summary/objective The Customer Care Coordinator is responsible for answering incoming homeowner inquiries, utilizing company policies to solve issues and directing them to the managerial team when necessary. The Coordinator becomes the main point of contact for homeowners upon completion of the sales process. Through the ability to make quick and accurate decisions, the Coordinator is committed to finding the best solution for all parties involved resulting in an industry setting standard for customer experience and business efficiency. Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. • Assist production manager in day to day operations pertaining to the warranty department • Assist global team on day to day data entry • Assist global team on homeowner scheduling • Assist global team on trade base warranty follow up • Assist global team on global team processes and procedures • Assist in coordination of warranty calendar, 45 day notices, customer service line and home owner care • Field phone and emails for warranty customer care • Organize 1 year warranty files • Organize and file homeowner paperwork • Follow up on 1 year warranty meetings • Follow up and track trade partner “open tickets” and the scheduling for warranty team • Assist in all global and regional meetings • Assist in product/warranty research Qualifications • Two years of customer service experience required • Technical construction knowledge to understand construction process and terminology preferred • Good understanding and ability to work efficiently with Word, Excel and outlook computer programs • Ability to work in a team environment • Excellent oral and written communication skills • Excellent organization skills • Ability to take direction, meet time-lines and work on a multitude of projects at one time • Adaptable to fast paced work environment with repetitive and monotonous projects • Strong work ethic with a high level of integrity both in and out of the work environment • Reliable transportation • Ability to work extended hours as needed Work environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical demands This position must be able to remain in a stationary position 95% of the time. The person in this position needs to frequently move/traverse about an office environment. This person is required to communicate with trades, clients and other colleagues. Travel required Minimal travel is expected for this position. Affirmative Action/EEO statement PHI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. PHI complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. PHI expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of PHI employees to perform their expected job duties is absolutely not tolerated. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Are you passionate about providing exceptional customer service and making a difference in the lives of patients? We're looking for a friendly, professional, and detail-oriented individual to join our team as a Patient Care Coordinator. In this dynamic, customer-facing role, you'll be the first point of contact for patients, offering a welcoming atmosphere and top-tier care every step of the way. What You'll Do: Be the friendly voice on the phone, assisting patients with scheduling and inquiries Greet and check in patients with a warm smile and professional demeanor Manage a variety of front desk tasks with efficiency and attention to detail Ensure smooth patient flow through excellent time management and multitasking skills What We're Looking For: 1+ year of customer service experience (healthcare experience a plus, but not required!) Strong communication skills with the ability to interact professionally and courteously with patients Tech-savvy with basic computer skills and the ability to learn new systems quickly A positive, can-do attitude and the ability to stay organized under pressure Why You'll Love Working Here: Career growth opportunities - We believe in promoting from within, offering a path for advancement as you gain experience and develop your skills. Upward mobility - Take your career to the next level! Whether you're looking to grow into leadership roles or specialize in other areas of healthcare, the opportunities are endless. Supportive, team-oriented environment where your contributions are valued and your growth is encouraged. Ready to jumpstart your career in healthcare? We're willing to train the right person-if you're passionate about providing outstanding patient care, creating an unforgettable first impression, and building a rewarding career, we want to meet you! Apply today and take the first step toward an exciting future with us!

Front Desk Coordinators - Part Time (Must be able to work weekends) Schedule TBD A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking goal-oriented, proactive, and service-minded Wellness Coordinators to join our team! This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role is available with both part-time and full-time scheduling options, including weekends as needed. Compensation and Benefits Starting pay: $21 - $25 per hour + Bonus Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.

Almost Family, LLC is a leading provider of in-home healthcare services dedicated to helping individuals and families achieve optimal health and well-being in the comfort of their own homes. Our compassionate team delivers personalized care and support, making a meaningful difference in the lives of the clients we serve. Position Summary The Client Care Coordinator plays a vital role in delivering exceptional client care and support to our clients and their families. This position requires strong communication, organization, and relationship-building skills, as well as the ability to collaborate effectively with internal team members to ensure seamless care. This is a full-time position, Monday through Friday, from 8:00 AM to 5:00 PM, with a one-hour lunch break each day. Key Responsibilities Coordinate and schedule client appointments and in-home visits Maintain accurate, timely documentation of client information and care plans Respond to client and family inquiries professionally and promptly Collaborate with internal care teams to support high-quality, coordinated client care Assist in developing and implementing effective client care strategies Qualifications High school diploma or equivalent required Previous experience in client care, healthcare, or a related field preferred Excellent communication and interpersonal skills Strong organizational, time management, and multitasking abilities Ability to work independently and as part of a collaborative team Must be able to travel in and around all of the Central Oregon area Compensation & Benefits Hourly wage of $25, paid bi-weekly $0.50/hr increase for bilingual in Spanish Health Benefits (Medical, Vision, and Dental) Mileage Reimbursement Paid Time Off Plan Ongoing training and professional development opportunities Why Join Almost Family, LLC? At Almost Family, LLC, you'll be part of a supportive team committed to compassionate, high-quality care. We value our employees and provide opportunities for growth while making a positive impact on the lives of clients and their families.

The Patient Services Representative supports clinic operations, providing timely and quality customer service over the phone and in-person. This includes greeting, registering, and scheduling patients in an accurate and timely manner. This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments. Responsibilities * Accurately check patients in and out for all patient appointments and updates patient record. * Process the application and income calculations for submitting sliding scale applications to the supervisor. * Schedule patients in accordance with established provider schedules and clinic protocols. * Answer phone calls and questions, providing timely, accurate, and quality customer service. Skills & Knowledge Knowledge of standard office policies and procedures. Strong math skills. Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc. Knowledge of Microsoft Office software products preferred. Fluency in Spanish preferred. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

Job DescriptionDescription: Oregon Vascular Specialists of Bend, OR is looking for a full-time experienced Surgery Scheduler to join our team! We are a busy vascular surgery practice with four surgeons. We are hoping to find someone with hospital surgery scheduling experience, as well as someone with experience obtaining prior authorizations. We promote a great team environment and are looking for someone who is positive, professional, willing to learn, able to prioritize multiple tasks, and is able to pick up new technology/computer programs quickly. Compensation: Starting at $23.00/hour Benefits: 401(k) 401(k) matching Health insurance/Vision insurance Health savings account Dental insurance Flexible spending account Life insurance/Short Term Disability Insurance Paid time off Uniform allowance Schedule: 8 hour shift Monday to Friday No weekends Requirements: Responsibilities: Managing procedure schedule for four physicians Calling patients and confirming surgical procedures, providing basic instructions to patients (necessary lab orders, and notifies patients of changes) Ensuring that required documents are received and correct documentation is in the patient's record and sends H&P's, ultrasounds, orders and proper documentation to surgical centers Maintaining good communication with hospital OR surgery scheduling offices Entering patients into the hospital Portal the day before surgeries including insurance information, CPT/ICD-10 codes, staffing needed, length of surgery, desired room, etc. Coordinating insurance verification and pre-authorizations with insurance companies through online eligibility verification systems Contacting Vendor Representatives as needed Coordinating with other surgeons' offices for scheduling co-surgeries Other tasks as coordinated by the Practice Administrator SKILLS/EXPERIENCE: At least one year of surgery scheduling experience Knowledgeable of insurance prior authorization process Attentive to detail and superior organization skills Efficient communication with OR and ASC staff Proactive to keeping procedure line up full for the four physicians Understands and abides by all HIPAA policies and procedures. QUALIFICATIONS: High school education or equivalent. Prior authorization / scheduling / insurance verification experience is required. Must be competent in the use of basic office equipment including computer, printer, telephone and fax. Experience with EHR / EMR - eClinical Works is preferable

Pay range: $20.88 - $27.14 per hour, based on experience, in addition to shift differentials. This full-time position comes with a comprehensive benefits package that includes medical, dental, vision, a 403(b) retirement plan, and a generous Earned Time Off (ETO) program. ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Ambulatory Access Patient Service Representative REPORTS TO POSITION: Ambulatory Access Director or Delegate DEPARTMENT: Patient Access Services DATE LAST REVIEWED: August 2025 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: Patient Access Services is a support services division of St Charles Health System. Patient Access serves as a liaison to inpatient and hospital-based outpatient departments. Ambulatory Access serves as a liaison to ambulatory outpatient departments by providing scheduling, registration, prior authorization, medical record, population health outreach, and project management support. We encourage collaboration between clinical and non-clinical staff to ensure we are providing our community with comprehensive and compassionate health care. POSITION OVERVIEW: The Patient Services Representative (PSR) acts as liaison between patients and the clinical staff by facilitating clerical, reception, scheduling, and registration duties. This role will assist with various operational administrative tasks in support of the clinic operational needs. PSRs collaborate with clinical staff to ensure we are providing our community with comprehensive and compassionate health care. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Accurately schedules patients based on department scheduling guidelines, maximumizing patient access and provider utilization. Performs full registration at the time of scheduling. Uses electronic health system to maintain department appointment requests, waitlist and follow up reports. Performs real time eligibility (RTE) for insurance benefits. Uses RTE information gathered from the EHR or payer portals to accurately route scheduling requests or schedule appointments. Ensures authorization is linked to all appointments at the time of check in. Reconciles daily schedules with appointment reports. Responsible for addressing registration related work queue items that require resolution prior to encounter closure. Responsible for accurately recording patient demographics, insurance and billing information at the time of scheduling, check in, and check out. Courteously and confidently requests appropriate patient payments from patients/guardians. Accurately processes all payment types (copays, co-insurance, prepayment, deductible, self-pay balances) and completes daily deposits and batch reports. At the time of check out, provides patient with printed After Visit Summary upon request, schedules follow up services as needed, collects any copay that remains due for the day's services. Maintains patient access related departmental files, programs and lists. Performs daily readiness activities such as turning on computers, equipment, kiosks, readying patient waiting areas and check in areas, ensuring supplies are fully stocked. Assists with processing and resolving incoming and outgoing electronic and telephone messages, worklist entries and basic work queue items within the electronic health record in accordance with established protocols. Responsible for supporting the basic functions of document collection and distribution, locating and distributing patient documents and information to appropriate staff members. Faxing, scanning, indexing medical records into document management system. Opening and distributing incoming mail and paper faxes. Supports project-based patient outreach intiatives. Engages with creation of standard work and patient-centered protocols. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate. Supports the vision, mission, and values of the organization in all respects. Actively participates in achieving organizational and department goals. Ability to work as part of a Care Team with providers and clinical staff. Provide direction and assistance to patients as needed. Responsible for processing telephone calls and electronic messages accurately in accordance with established protocols. Faciltate scheduling of, or arrange for interpretive services for patients as needed. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients, and guests. Supports the onboarding process of new caregivers to the same role, assisting with training and shadowing as needed. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: High school diploma or GED. Preferred: N/A LICENSURE/CERTIFICATION/REGISTRATION: Required: Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites. Preferred: N/A EXPERIENCE: Required: N/A Preferred: One year of clerical support in a healthcare setting or related experience. Basic medical terminology. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: Must have excellent communication and organizational skills with ability to interact with a diverse population and professionally represent St. Charles Health System with internal and external sources. Must adapt quickly to frequent process changes and improvements. Is reliable, engaged, and provides feedback as to improve processes and policies. Attends all department, team, and company meetings as required. Requires exceptional critical thinking and analytical skills with the ability to work under minimal supervision. Requires strong communication, customer service interpersonal skills and telephone etiquette. Ability to prioritize workflow according to pre-set instructions. Strong teamwork and collaborative skills. Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions. Ability to multi-task and work independently. Attention to detail. Performs basic math (add, subtract, multiply and divide) calculations. Performs intermediate to advanced math (analysis, statistics, significant data, or number manipulation). Basic to intermediate ability and experience in computer applications, specifically electronic medical records system, and MS Office. May cover mutliple locations and specialities outside of home department. Must have the ability to adapt to meet operational support needs at any SCHS location. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation. Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP . Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: REPRESENTATIVE Scheduled Days of the Week: Monday-Friday Shift Start & End Time: Varies

Job Description High Lakes Health Care - Upper Mill, part of Praxis Health, is looking for a Scheduling Coordinator with On-The-Job Training provided!! We are looking to add a key player to the front office team, who will play an integral part in making sure patients get the care they need. We are looking to hire a rock star; someone who learns quickly, works hard, pays attention to detail- and if you're an overachiever, bonus points! This job is located behind the scenes at the clinic, with your patient interaction being mainly over the phone, but with the patients' care at the center of all the decisions you make! We expect that the ideal Scheduler will be eager, professional and represent our providers and our brand with ease as the voice of our clinic. This position is customer service and patient care intensive, so we are searching for someone who is comfortable and willing to explain procedures, making even the most nervous patient or family member feel comfortable over the phone. Compensation: $17.00 - $18.00/hour Schedule: Monday - Friday 8:30 AM - 5:30 PM In this role, you will greet, screen, schedule patients, input correct patient information, perform clerical duties related to clinical service and other medical receptionist duties as necessary. Must have an aptitude to learn and a passion to serve others. Must be someone who thrives in a busy, fast-paced environment. Must have exceptional customer service skills, be highly organized, and detail oriented. We offer: Medical, Dental, Vision with In-Network & Custom Network discounts 401(K) with discretionary employer match Paid Time Off Free clinical diagnostic laboratory testing performed in house Strong performance and attendance may result in a six-month and annual pay increase! We are excited to share with you a short video that shows why the Praxis Health family is so special. Please click here: ************************************* Job Functions Greets, screens, and schedules patients. Inputs information into electronic health records and other support services platforms. Performs clerical duties related to clinical service. Prepares and processes correspondence. Answers routine medical administrative inquiries. Performs high volumes of reception duties including but not limited to answering and screening telephone communication, relaying messages, questions, and other relevant information between patients and their clinical team. Obtains, verifies, and updates patient information and provides support services to patients and medical staff. Assists in medical record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws. Ensures scheduling accuracy for ease and best use of provider and patient time. Vital contributor to internal communication via multiple software programs. Maintains files and assists in establishing office systems. Assists in the care and maintenance of office equipment. Performs medical receptionist duties as necessary. Education and/or Experience High school diploma or general education degree (GED). 1 year customer service experience. Typing Skills: 45 wpm minimum. Experience in a medical office setting preferred, but not required. About Our Company Praxis Health is a family of medical groups providing high-quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff. The Praxis family approach is dynamically different from other healthcare companies in Oregon. We are not "big box" health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs. We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge. Come see how healthcare is done right! General Physical Requirements Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Stress can be triggered by multiple staff demands and deadlines. Work is performed in an office environment. Involves frequent contact with staff and patients.

The Patient Services Representative supports clinic operations, providing timely and quality customer service over the phone and in-person. This includes greeting, registering, and scheduling patients in an accurate and timely manner. This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments. Responsibilities Accurately check patients in and out for all patient appointments and updates patient record. Process the application and income calculations for submitting sliding scale applications to the supervisor. Schedule patients in accordance with established provider schedules and clinic protocols. Answer phone calls and questions, providing timely, accurate, and quality customer service. Skills & Knowledge Knowledge of standard office policies and procedures. Strong math skills. Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc. Knowledge of Microsoft Office software products preferred. Fluency in Spanish preferred. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

Job Description Patient Care Coordinator Schedule: Monday through Thursday, 7:30 AM - 6:00 PM (full-time). Some flexibility may be required, including occasional Tuesdays until 7 PM and a few pre-planned weekend training seminars throughout the year. Are you seeking a dynamic career with a growing company and a team that knows how to make work fun? Look no further! We're looking for a full-time team member who is vibrant, positive, driven, and passionate about making a difference. About Us: We're a leading medical office in Central Oregon dedicated to exceptional patient care and a seamless patient experience. Our team prioritizes efficiency, outstanding service, and a commitment to quality. With a strong focus on continuous improvement, we're constantly enhancing the patient journey. Our Mission: We believe in transforming lives by helping patients achieve their health and wellness goals without relying on drugs or surgery. What We're Looking For: While prior experience isn't required, experience in a medical office or direct patient care is a plus. Ideal candidates are detail-oriented, friendly, and possess excellent memory skills. A genuine desire to promote wellness and provide outstanding customer service is essential. If you thrive in a fast-paced environment and enjoy creating order and structure, we'd love to hear from you! Qualifications: • High school diploma or equivalent • Basic math skills • Strong grammar and spelling abilities • Customer service focus • Ability to manage patient flow efficiently • Medical office experience is a plus Key Responsibilities: • Coordinate patient care and schedules • Deliver exceptional patient service • Accurately collect and process patient payments • Organize patient files and records • Collaborate with the healthcare team to ensure a smooth patient experience • Support insurance-related tasks with our insurance department • Perform other tasks as needed Salary Range: $18.50 - $20.00 per hour, depending on experience Benefits: • Competitive bonus program • Health insurance upon qualification (we cover half of the employee's premium) • Retirement program with company match upon qualification • Complimentary care services • Paid time off (PTO) To Apply: Please submit your resume and a cover letter. We're excited to meet the newest addition to our team! Requirements/ResponsibilitiesSpecial Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

About Our Company We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, ********************. Job Description This position is eligible for an annual bonus up to $6,000 annually!! The Patient Service Representative (PSR) serves as a key member on a multidisciplinary team contributing to the daily activities of the medical office team-based care, performing a variety of administrative duties to assist the Care Team with providing patients with the highest standards of medical care and a positive customer service experience. Under the direction of the Primary Care Provider, Clinical Practice Manager and Office Supervisor, this highly motivated individual works to ensure patient satisfaction and efficient operations, is passionate about patient care, possess strong interpersonal skills, and can function independently. The ideal candidate will be motivated, energetic, and an empathetic communicator who is passionate about delivering the highest quality of care. This opportunity offers an excellent salary, great benefits as well as the ability to be part of a physician-led, patient-centric network committed to simplifying the complexities of health care and bringing a more connected kind of care. Essential Job functions: * Greets visitors, patients, and families in a friendly professional manner and directs them appropriately. * Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families. * Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette. * Informs patients of delay in physician schedules, assists with patient comfort while delayed. * Update's patient care team in the EHR to reflect accurate PCP * Posts all self pay charges, collects payments, and provides patient with receipt. Accurately reconciles daily payments. Reconciles billing slips to daily schedule. * Opens and closes batches properly, accurately reconciles collections, prepares deposits and documents corrections. * Scans the insurance card, processes insurance verifications utilizing the on-line system, and updates the patient account. Update's patient information including demographics, insurance, HIPAA forms and financial waivers. * Schedules appointments accurately according to department guidelines; using waitlist when applicable. Confirms future appointments as needed. Review Eligibility and Phone report. * Schedules and enters orders for diagnostic tests, and procedures, following all appropriate workflows. * Initiates authorization request * Works cooperatively with Patient Care Resources and clinical staff to ensure timely pre-authorizations. * Completes referrals according to departmental guidelines and properly enters into the appropriate system. * Enroll patients in patient portal * Update lab/imaging/pharmacies * Performs screenings as applicable * Arrange specific patient services such as ASL interpreter, needed transportation * Effectively communicates problems, concerns, or issues to the Office Supervisor / Manager appropriately and promptly. * Actively participates in pilot programs * Performs patient outreach for AWV's, quality lists * Manages Department Staff Inbox * Manage patient ticklers, portal requests, online scheduling requests * Completes letters as assigned (no-show/late cancellation, return to work/school) General Job functions: * Performs various clerical duties such as faxing, photocopying, scanning, filing and mailings. * Demonstrates flexibility with various work schedules, covers for other staff when asked including other office locations. * Demonstrates the ability to adequately follow downtime procedures. * Other job duties as required. Education, Certification, Computer and Training Requirements: * High School Graduate or GED required. Associate Degree preferred. * Previous PSR experience preferred. * Ability to communicate in English, both orally and in writing. * Must have excellent customer service skills. * Must have the ability to organize and perform multiple tasks in a timely manner. * Knowledge of medical office and terminology preferred. * Basic proficiency in computer use required. Previous experience with Standard Office Technology in a Window based environment preferred. * Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred. Travel: * Ability to commute to satellite offices as needed. #INDOther About Our Commitment Total Rewards at VillageMD Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Equal Opportunity Employer Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Safety Disclaimer Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, ************************************* or file a complaint at ***************************************

Job Description WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. What it's all about: As a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients' needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care. What's in it for you? Top priority of culture and community including ongoing training Attractive compensation package with monthly bonus opportunities Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs Mentorship and professional development opportunities including a CES Advisory Board Field support for your hearing center What you will do: Maintain client charts and ensure information is up to date Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients Enter stock and custom orders, perform weekly inventory audit to ensure accuracy. Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/ settlements Maintains a clean, inviting, and friendly environment Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks Maintain knowledge of current HearUSA's products, promotions and pricing. As needed, facilitate and support with HearAssist and remote care What we are looking for: High School Diploma or equivalent Experience in customer service and office administration Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers Proficiency with computers including scheduling software and MS Office Strong multi-tasking, organization, and time-management skills A Place to Grow your Career: Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer: A professional development team of dedicated Regional Training Managers Continuing education, LinkedIn Learning and tuition reimbursement Career advancement pathways for Center Support and Client Care Pays :$19hr The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person's ability to do the job or otherwise made unlawful by federal, state, or local law.

Status: Fulltime, Onsite Work Schedule: Monday - Friday Benefits Eligible: Medical - $0 deductible & $0 premium for employee only coverage Dental - $0 premium for employee only coverage Vision - $0 premium for employee only coverage Paid Vacation & Sick Leave Eligible for Paid Holidays 401K, Life Insurance, and much more! Position Summary Ensures demographic and insurance information is received and entered in the patient's electronic health record in accordance with established health center procedures. Makes appointments for patients using the health center's practice management software, greets and registers patients in an accurate and timely manner, creates patient charts/accounts, and collects patient payments. Notice: Per State & Federal regulations healthcare providers and healthcare staff working at the La Pine Community Health Center must provide their employer, contractor, or responsible party with either: Proof of vaccination showing they are fully vaccinated; OR Documentation of a medical or religious exception. Duties and Responsibilities Obtains and/or verifies that current demographic information is accurate and updates information in the system as needed Obtains and/or verifies insurance status and updates information in the system accurately as needed Verifies insurance eligibility and visit filing order in accordance with established health center procedures Meets with the Billing department and Clinic Operations Manager bi-weekly Communicates with patients in a courteous and professional manner Schedules patients in accordance with established provider schedules and health center protocols Records no-shows and cancellations in system and in patient records, and routes patient messages to appropriate clinical staff Creates accounts for new patients Routes overflow phone calls to the appropriate party or takes complete, accurate messages Maintains strict patient confidentiality Advises patients of health center policies regarding scheduling, payments, no-shows, etc. and answers questions as appropriate. Advises patients to bring in necessary financial and/or insurance documentation as indicated. Checks patients in and out, collects patient payments Assists with filing, copying, faxing, and other clerical duties when time is available and at direction of manager Prints end-of-day reports and balances cash drawer Assists in maintaining the waiting room in a clean and orderly manner Adhere to HIPAA policies and regulations Participates in staff meetings, training sessions, and other meetings as directed Performs other duties as assigned Minimum Qualifications High school diploma or equivalency Excellent customer service skills Preferred Qualifications Experience with health insurance and/or medical billing processes Knowledge of Microsoft Office software products Familiar with electronic health records software

Job Description Front Desk Coordinators - Part Time (Must be able to work weekends) Schedule TBD A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking goal-oriented, proactive, and service-minded Wellness Coordinators to join our team! This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role is available with both part-time and full-time scheduling options, including weekends as needed. Compensation and Benefits Starting pay: $21 - $25 per hour + Bonus Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn. Powered by JazzHR OyqGbXYpSp

Almost Family, LLC is a leading provider of in-home healthcare services dedicated to helping individuals and families achieve optimal health and well-being in the comfort of their own homes. Our compassionate team delivers personalized care and support, making a meaningful difference in the lives of the clients we serve. Position Summary The Client Care Coordinator plays a vital role in delivering exceptional client care and support to our clients and their families. This position requires strong communication, organization, and relationship-building skills, as well as the ability to collaborate effectively with internal team members to ensure seamless care. This is a full-time position, Monday through Friday, from 8:00 AM to 5:00 PM, with a one-hour lunch break each day. Key Responsibilities Coordinate and schedule client appointments and in-home visits Maintain accurate, timely documentation of client information and care plans Respond to client and family inquiries professionally and promptly Collaborate with internal care teams to support high-quality, coordinated client care Assist in developing and implementing effective client care strategies Qualifications High school diploma or equivalent required Previous experience in client care, healthcare, or a related field preferred Excellent communication and interpersonal skills Strong organizational, time management, and multitasking abilities Ability to work independently and as part of a collaborative team Must be able to travel in and around all of the Central Oregon area Compensation & Benefits Hourly wage of $25, paid bi-weekly $0.50/hr increase for bilingual in Spanish Health Benefits (Medical, Vision, and Dental) Mileage Reimbursement Paid Time Off Plan Ongoing training and professional development opportunities Why Join Almost Family, LLC? At Almost Family, LLC, you'll be part of a supportive team committed to compassionate, high-quality care. We value our employees and provide opportunities for growth while making a positive impact on the lives of clients and their families.

Pay range: $20.88 - $27.14 per hour, based on experience, in addition to shift differentials. is eligible for a 15% differential on top of the base rate in lieu of benefits. ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Patient Access Representative REPORTS TO POSITION: Supervisor-Patient Access Services DEPARTMENT: Patient Access Services OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: The Patient Access Department registers and schedules all patients for medical services as ordered by their physician, obtaining all key information required to bill for services provided. Our goal is to provide professional, accurate and timely service within all aspects of registration and scheduling. POSITION OVERVIEW: Registers all patients for medical services as ordered by their physician. Provides professional, accurate and timely service within all Admitting functions. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Demonstrate the ability to mulit-task, provide attention to detail, complete accurate data entry in a fast paced environment with multiple distractions. Demonstrates excellent customer service skills in a manner that promotes goodwill, is timely, efficient and accurate. Ability to work with patients and/or family members who may be experiencing multiple different emotions. Excellent Verbal, Written and communication skills. Functions as a patient representative during registration/interview process. Must demonstarate the ability to select the correct insurance plan, send and review eligiblity responses. Basic understanding of Medicare and Medicaid requirements. Has a clear understanding of how to accuralty select the correct patient and accurately assign an encounter number. Ability to work in mulitple computer programs as required. Assists professional staff as requested. Assists with special projects as needed. Perform other clerical or support duties as needed. Collects co-pays and deductibles from patients.. Has the ability to back up Financial Counseling staff as needed to take payments, give out financial assistance information and complete presumptive eligiblity. Has a clear understanding of all downtime processes. Valuables and Medications will be collected and documented from patients to be placed in the safe when there are no family members to receive them. Attend required meetings, training, and online trainings as assigned. Must be able to utilize available resources. Supports the vision, mission and values of the organization in all respects. Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: High School Diploma or GED. Preferred: College courses in medical terminology. General/medical office practice experience. LICENSURE/CERTIFICATION/REGISTRATION: Required: N/A Preferred: N/A EXPERIENCE: Required: Previous PC/Windows experience. Preferred: One year customer service experience. Collection and data entry experience. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation, operation of motor vehicle. Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-25 pounds, operation of a motor vehicle. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP Schedule Weekly Hours: 0 Caregiver Type: Relief Shift: Variable (United States of America) Is Exempt Position? No Job Family: REPRESENTATIVE Scheduled Days of the Week: Variable Shift Start & End Time:

High Lakes Health Care - Upper Mill, part of Praxis Health, is looking for a Scheduling Coordinator with On-The-Job Training provided!! We are looking to add a key player to the front office team, who will play an integral part in making sure patients get the care they need. We are looking to hire a rock star; someone who learns quickly, works hard, pays attention to detail- and if you're an overachiever, bonus points! This job is located behind the scenes at the clinic, with your patient interaction being mainly over the phone, but with the patients' care at the center of all the decisions you make! We expect that the ideal Scheduler will be eager, professional and represent our providers and our brand with ease as the voice of our clinic. This position is customer service and patient care intensive, so we are searching for someone who is comfortable and willing to explain procedures, making even the most nervous patient or family member feel comfortable over the phone. Compensation: $17.00 - $18.00/hour Schedule: Monday - Friday 8:30 AM - 5:30 PM In this role, you will greet, screen, schedule patients, input correct patient information, perform clerical duties related to clinical service and other medical receptionist duties as necessary. Must have an aptitude to learn and a passion to serve others. Must be someone who thrives in a busy, fast-paced environment. Must have exceptional customer service skills, be highly organized, and detail oriented. We offer: Medical, Dental, Vision with In-Network & Custom Network discounts 401(K) with discretionary employer match Paid Time Off Free clinical diagnostic laboratory testing performed in house Strong performance and attendance may result in a six-month and annual pay increase! We are excited to share with you a short video that shows why the Praxis Health family is so special. Please click here: **************************** Essential Job Functions Greets, screens, and schedules patients. Inputs information into electronic health records and other support services platforms. Performs clerical duties related to clinical service. Prepares and processes correspondence. Answers routine medical administrative inquiries. Performs high volumes of reception duties including but not limited to answering and screening telephone communication, relaying messages, questions, and other relevant information between patients and their clinical team. Obtains, verifies, and updates patient information and provides support services to patients and medical staff. Assists in medical record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws. Ensures scheduling accuracy for ease and best use of provider and patient time. Vital contributor to internal communication via multiple software programs. Maintains files and assists in establishing office systems. Assists in the care and maintenance of office equipment. Performs medical receptionist duties as necessary. Education and/or Experience High school diploma or general education degree (GED). 1 year customer service experience. Typing Skills: 45 wpm minimum. Experience in a medical office setting preferred, but not required. About Our Company Praxis Health is a family of medical groups providing high-quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff. The Praxis family approach is dynamically different from other healthcare companies in Oregon. We are not “big box” health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs. We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge. Come see how healthcare is done right! General Physical Requirements Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Stress can be triggered by multiple staff demands and deadlines. Work is performed in an office environment. Involves frequent contact with staff and patients.

About Our Company We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, ********************. Job Description Position Summary: The Patient Service Representative (PSR) is responsible for a variety of administration functions, including, but not limited to: greeting patients/families, scheduling appointments and tests in an efficient and timely manner, answering the telephone promptly and dealing with the caller's needs in a professional manner, collecting cash payments, issuing receipts and posting payments, daily extensive computer use navigating multiple applications. The PSR maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families. Essential Functions: Greets visitors, patients, and families in a friendly professional manner and directs them appropriately. Communicates proactively with co-workers, physicians and patients regarding registration related information. Informs patients of delay in physician schedules Posts all self-pay charges, collects payments, and provides patient with receipt Accurately reconciles daily payments Opens and closes batches properly, accurately reconciles collections, prepares deposits and documents corrections. Scans the insurance card, processes insurance verifications utilizing the on-line system, and updates the patient account. Obtains, verifies and updates patient information including demographics, insurance, HIPAA forms and financial waivers Accurately explains and completes any/all necessary forms for the patient, obtains and witnesses necessary signatures Demonstrates a working knowledge of the insurance grid for all services performed; explains par and non-par insurance plans. Appropriately refers applicable patients to financial counselors Schedules appointments accurately according to department guidelines; using waitlist when applicable. Schedules and enters orders for diagnostic tests, and procedures, following all appropriate workflows Reconciles billing slips to daily schedule. Performs various clerical duties such as faxing, photocopying, scanning, filing and mailings. Effectively communicates problems, concerns, or issues to the Office Supervisor / Manager appropriately and promptly. Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette. Confirms future appointments as needed. Review Eligibility and Phone report Demonstrates flexibility with various work schedules, covers for other staff when asked including other office locations Working knowledge of management of workflow dashboard Demonstrates the ability to adequately follow downtime procedures Recognizes and performs duties which need to be performed although not directly assigned General Job Functions: Other duties as assigned Education and/or Experience: High School Graduate/GED / Equivalent required. Vocational / Technical School / Diploma Program preferred Associate's Degree, preferred 0 - 1 years' experience. 2-4 years' experience preferred Ability to communicate in English, both orally and in writing, required Ability to organize and perform multiple tasks in a timely manner, required Basic proficiency in computer use, required Knowledge of medical office and terminology, preferred Ability to commute to satellite offices as needed, required Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) Standard Office Technology in a Window based environment EHR, Practice Management System and Departmental/Ancillary Systems Travel: Ability to commute to satellite offices as needed, required About Our CommitmentTotal Rewards at VillageMD Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Equal Opportunity Employer Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Safety Disclaimer Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, ************************************* or file a complaint at ***************************************

Status: Fulltime, Onsite Work Schedule: Monday - Friday Benefits Eligible: Medical - $0 deductible & $0 premium for employee only coverage Dental - $0 premium for employee only coverage Vision - $0 premium for employee only coverage Paid Vacation & Sick Leave Eligible for Paid Holidays 401K, Life Insurance, and much more! Position Summary Ensures demographic and insurance information is received and entered in the patient's electronic health record in accordance with established health center procedures. Makes appointments for patients using the health center's practice management software, greets and registers patients in an accurate and timely manner, creates patient charts/accounts, and collects patient payments. Notice: Per State & Federal regulations healthcare providers and healthcare staff working at the La Pine Community Health Center must provide their employer, contractor, or responsible party with either: Proof of vaccination showing they are fully vaccinated; OR Documentation of a medical or religious exception. Duties and Responsibilities Obtains and/or verifies that current demographic information is accurate and updates information in the system as needed Obtains and/or verifies insurance status and updates information in the system accurately as needed Verifies insurance eligibility and visit filing order in accordance with established health center procedures Meets with the Billing department and Clinic Operations Manager bi-weekly Communicates with patients in a courteous and professional manner Schedules patients in accordance with established provider schedules and health center protocols Records no-shows and cancellations in system and in patient records, and routes patient messages to appropriate clinical staff Creates accounts for new patients Routes overflow phone calls to the appropriate party or takes complete, accurate messages Maintains strict patient confidentiality Advises patients of health center policies regarding scheduling, payments, no-shows, etc. and answers questions as appropriate. Advises patients to bring in necessary financial and/or insurance documentation as indicated. Checks patients in and out, collects patient payments Assists with filing, copying, faxing, and other clerical duties when time is available and at direction of manager Prints end-of-day reports and balances cash drawer Assists in maintaining the waiting room in a clean and orderly manner Adhere to HIPAA policies and regulations Participates in staff meetings, training sessions, and other meetings as directed Performs other duties as assigned Minimum Qualifications High school diploma or equivalency Excellent customer service skills Preferred Qualifications Experience with health insurance and/or medical billing processes Knowledge of Microsoft Office software products Familiar with electronic health records software