Patient care coordinator jobs in Bend, OR

Job Details Bend, OR Full-Time/Part-Time $22.00 - $25.00 HourlyDescription Patient Care Coordinator Reports To: Practice Manager Department: Front Office / Patient Services Employment Type: Full-Time The Patient Care Coordinator (PCC) is a vital member of the medical spa team, responsible for delivering an exceptional patient experience from the first point of contact through follow-up. This role requires comprehensive knowledge of all services offered, extensive product knowledge of medical-grade skincare, strong sales skills, and the ability to handle patient communications across multiple channels. The PCC ensures smooth daily operations, accurate transaction processing, and active participation in events, training, and promotions. Key Responsibilities Patient Interaction & Communication Greeting patients warmly, answer incoming calls promptly (within 3 rings), and respond to inquiries with professionalism and accuracy. Follow up with patients promptly regarding appointment confirmations, post-treatment check-ins, and general questions. Collaborate with medical providers to address filtered clinical questions appropriately. Respond to patient inquiries via Facebook, EZ Connect, and email in a timely and professional manner. Maintain HIPPA and OSHA standards at all times. Effectively communicate any patient concerns to the Practice Manager and Medical Director. Service, Product, and Promotion Knowledge Maintain complete knowledge of all medical spa services offered. Demonstrate extensive product knowledge of all medical-grade skincare lines offered. Maintain up-to-date knowledge of all special promotions, events, and membership offerings. Sales & Outreach Proactively reach out to patients via the re-engagement list, expiring rewards lists (Alle, Aspire), patients that have payment plans that are due to expire and the cancellation list to encourage bookings. Actively sell memberships, promotional packages, and retail products. Check-Out & Payment Processing Accurately process check-outs, applying: Rewards and loyalty points (Alle, Aspire, membership) Gift cards and prepaid gift cards. Membership discounts and package redemptions Inform the Practice Director of any transaction discrepancies or system issues with Zenoti. Operational & Administrative Duties Refill and restock retail shelves daily. Notify the Practice Manager of any supply needs. Participate actively in staff meetings, training, and events. Performance Metrics Timeliness and accuracy of patient communications. Patient satisfaction, retention, and rebooking rates. Accuracy in transaction processing and application of rewards/discounts. Success in re-engagement, expiring points, and cancellation list outreach. Achievement of sales goals for memberships, packages, and retail products. Qualifications Qualifications Previous experience in a medical spa, luxury spa, or medical office setting preferred. Strong knowledge of medical-grade skincare products and aesthetic services. Excellent communication and interpersonal skills. Detail-oriented with strong organizational and multitasking abilities. Proficient in computer systems, scheduling software, and social media platforms. Professional, polished, and patient-focused demeanor.

Summary/objective The Customer Care Coordinator is responsible for answering incoming homeowner inquiries, utilizing company policies to solve issues and directing them to the managerial team when necessary. The Coordinator becomes the main point of contact for homeowners upon completion of the sales process. Through the ability to make quick and accurate decisions, the Coordinator is committed to finding the best solution for all parties involved resulting in an industry setting standard for customer experience and business efficiency. Essential functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. • Assist production manager in day to day operations pertaining to the warranty department • Assist global team on day to day data entry • Assist global team on homeowner scheduling • Assist global team on trade base warranty follow up • Assist global team on global team processes and procedures • Assist in coordination of warranty calendar, 45 day notices, customer service line and home owner care • Field phone and emails for warranty customer care • Organize 1 year warranty files • Organize and file homeowner paperwork • Follow up on 1 year warranty meetings • Follow up and track trade partner “open tickets” and the scheduling for warranty team • Assist in all global and regional meetings • Assist in product/warranty research Qualifications • Two years of customer service experience required • Technical construction knowledge to understand construction process and terminology preferred • Good understanding and ability to work efficiently with Word, Excel and outlook computer programs • Ability to work in a team environment • Excellent oral and written communication skills • Excellent organization skills • Ability to take direction, meet time-lines and work on a multitude of projects at one time • Adaptable to fast paced work environment with repetitive and monotonous projects • Strong work ethic with a high level of integrity both in and out of the work environment • Reliable transportation • Ability to work extended hours as needed Work environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical demands This position must be able to remain in a stationary position 95% of the time. The person in this position needs to frequently move/traverse about an office environment. This person is required to communicate with trades, clients and other colleagues. Travel required Minimal travel is expected for this position. Affirmative Action/EEO statement PHI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. PHI complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training. PHI expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of PHI employees to perform their expected job duties is absolutely not tolerated. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Patient Services Representative supports clinic operations, providing timely and quality customer service over the phone and in-person. This includes greeting, registering, and scheduling patients in an accurate and timely manner. This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments. Responsibilities * Accurately check patients in and out for all patient appointments and updates patient record. * Process the application and income calculations for submitting sliding scale applications to the supervisor. * Schedule patients in accordance with established provider schedules and clinic protocols. * Answer phone calls and questions, providing timely, accurate, and quality customer service. Skills & Knowledge Knowledge of standard office policies and procedures. Strong math skills. Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc. Knowledge of Microsoft Office software products preferred. Fluency in Spanish preferred. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

Job Title: Patient Access Representative Position Open: 1 Hours: Monday through Friday, 8:30AM - 5:30PM with a 1-hour lunch Location: Bend, South Side Clinic Rate: starting wage $21.41 per hour DOE, education and internal equity of current employees Position Type: Full-time Benefits: Medical, Dental, Vision, 401K Retirement, Paid Time Off, Sick Time Off Resume Required: No Date Posted: 10/16/2025 Expires: Open until filled CORA has a pre-employment drug testing requirement for all positions. JOB SUMMARY: Provides front line reception and registration for our customers and patients. Responsible for obtaining required demographic and financial data, completing consents, escorting/directing patients and visitors, and collecting copays. Flexible in working occasional unscheduled shifts or portion of shifts due to situations and or sick calls. ESSENTIAL DUTIES: This position requires regular, reliable attendance. This position requires a high level of attention to detail and accuracy, as the consequences of even a minor mistake can be significant for patients and providers. Other duties may be assigned. 1. Must have the ability to work cohesively with others. a. Works well as part of a team 2. Must be able to multi-task checking in more than one patient at a time. 3. Greets and directs patients, salespeople, and visitors. a. Ability to work well with diverse group of people. b. Works well with the public 4. Ability to work under pressure. 5. Ability to meet departmental standards for productivity. 6. Prepares paperwork for the following day. 7. Verifies patient's appointment and time upon registration. 8. Verifies patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's medical record. 9. Assists with other medical office needs, including scheduling, telephone inquiries, data entry and cashier. 10. Must be flexible with work schedule as hours and/or location may vary depending upon patient schedule and/or reception coverage. 11. Receive time of service payments by cash, check, credit cards; may include billing payments. Issue receipts and change due to patients. May be responsible to count money in cash drawers at the beginning or end of shifts to ensure that amounts are correct and that there is adequate change. EDUCATION AND EXPERIENCE: One-year experience in medical office patient registration preferred, and /or three to six months related experience and/or training; or equivalent combination of training and experience. High school diploma or GED required. CPR Certification or the ability to obtain within 6 months of being hired. TYPICAL PHYSICAL DEMANDS: These typical physical demands are required with or without accommodation. Stationary Position · Must be able to remain in a stationary position for most of the workday. · Sit-to-stand desks are available to all employees if the workstation has space to accommodate without obstruction to patients. Move or Transverse · Often moves about the inside of the office to access patients, filing cabinets, office machinery, etc. · Occasionally moves/transports patients in wheelchairs. Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position · Constantly operates a computer and other office productivity machinery, such as a computer, tablets, calculator, copy machine, printer, etc. Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information, Monitor · Frequently communicate with co-workers, patients, customers who have questions about billing, scheduling or services provided. · Must be able to exchange accurate information in these situations. Move, Transport · Occasionally moves paper/boxes of varying weight normally up to 10 pounds. · Occasionally moves/transports patients in wheelchairs. Detect, Determine, Monitor, perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess · Must be able to visually see patient to assist and identify changes in patient's wellbeing. · Must be able to see to assess accounts, documents and written communications. · Must have the ability to read orders or other communications on the patient's and clinic's behalf. Exposure to work · Constantly works indoors. EEOC STATEMENT CORA provides equal employment opportunities without regard to race, color, sex, religion, age, national origin, physical or mental disability, pregnancy, sexual orientation, gender identity or expression, family relationship, genetic information, marital status, veteran status, military service, use of protected leave, whistleblowing, expunged juvenile record, or any other classification protected by local, state, or federal law. This policy of equal opportunity encompasses all aspects of the employment relationship, including applications and initial employment, promotion, transfer, selection for training opportunities, wage/salary administration, recruiting, hiring, reassignments, total compensation, benefits, layoff, rehires, discipline, and termination of employment.

Pay range: $21.86 - $29.52 per hour, based on experience. This position comes with a comprehensive benefits plan that includes medical, dental, vision, a 403(b) retirement plan, and a generous Earned Time Off (ETO) program. ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Centralized Scheduler REPORTS TO POSITION: Patient Access Services Supervisor DEPARTMENT: Patient Access Services DATE LAST REVIEWED: 9/25/2017 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: The Patient Access Department registers and schedules all patients for medical services as ordered by their physician, obtaining all key information required to bill for services provided. Our goal is to provide professional, accurate and timely service within all aspects of registration and scheduling. POSITION OVERVIEW: The Centralized Scheduler schedules appointments for diagnostic exams and procedures, to include entering the appropriate diagnostic testing order and demographics. The Centralized Scheduler works directly with patients, physician offices, other hospital departments and facilities to ensure patients accurately scheduled for procedures in a time manner. This position does not directly supervise any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Pre-registers the patient in the registration system utilizing the scheduling system, accurately collects patient demographics, insurance information and collects required co-pay/deposits Contacts patients and pre registers patients in registration system following specific registration criteria, schedules patient from physician orders as outlined by department standards Selects correct procedures and properly selects procedure from templates and inputs information into system. Researches and communicates with other departments to assure procedures are scheduled correctly when in question. Solves practical problems, uses department resources to determine how to schedule. General knowledge of medical terminology and procedures, accurately process written orders and enters appointments into scheduling system Handles a large volume of incoming calls and multiple line system. Demonstrates excellent customer service, ensuring all patient calls are handled in a professional and expedient fashion, required to meet department standards for handling calls. Maintains the flow of communication between departments, directs patients and physicians to correct department for procedures not scheduled in Centralized Scheduling. Prioritizes work based upon level of urgency, review order to ensure all details are addressed and proper documentation is input into system Supports the vision, mission and values of the organization in all respects. Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION Required: High school diploma or GED. Preferred: Associate's degree or higher. LICENSURE/CERTIFICATION/REGISTRATION Required: N/A Preferred: N/A EXPERIENCE Required: Intermediate experience using PC based office productivity tools (e.g. Microsoft, Outlook, and Excel). Previous customer service experience in a high volume fast paced environment. Knowledge of medical terminology and procedures. Preferred: 1 - 2 years of scheduling experience in a Call Center environment. Previous experience in a hospital/physician setting. PERSONAL PROTECTIVE EQUIPMENT Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: Essential functions for each specific role: Centralized Scheduler, Outpatient Rehab - Schedules outpatient rehab services and appointments accurately, responding to telephone inquiries and faxes from the patient's, physician offices, and clinics. Reads and interprets information provided by the insurance verifier, demonstrates accurate visit tracking. Work appropriate queues from One Content and Right Fax. Centralized Scheduler, Therapy Aide - Processes written orders and enters into the scheduling with the highest degree of accuracy. Provides assistance to Occupational Therapists, Physical Therapists, and Speech Pathologists as needed. Maintains competency, operates equipment when indicated, and carries out therapist directives within scope of practice. Participates in planning, cleaning, ordering, and stocking supplies for units. Excellent Verbal, Written and communication skills. Demonstrates proper phone etiquette and understands medical terminology and procedures. Accurately process written orders, enters appointments into scheduling system. Ensures all patient calls are handled in a professional and expedient fashion. . Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: SCHEDULER Scheduled Days of the Week: Variable with Call Shift Start & End Time: 0800-1630

High Lakes Health Care, part of Praxis Health, is currently looking to add another Referral Specialist to our team who can help support our growing needs. We hope to find the perfect fit for our team soon! If you are a fast learner, hard worker and overachiever, this position might be for you. Aside from possessing the qualities that any patient care role requires, this position necessitates one of the most daunting skill sets in the healthcare industry- the ability to fluently speak insurance. Our current team and leadership are willing to provide any needed training and support to make the person we hire successful, but a background in the insurance industry would give any candidate a step up! Schedule: Monday - Friday, 8:00am - 5:00pm Compensation: $19.50/hour We are excited to share with you a short video that shows why the Praxis Health family is so special. Please click here: **************************** This position is customer service and patient care intensive. The ideal applicant is someone who is comfortable and willing to explain coding and billing over the phone with not only patients- but insurers, medical staff and providers. Benefits: We offer a competitive wage and benefits package, and on top of this, you will work with a talented group of providers, professionals and co-workers who are dedicated to the highest standards of quality care. The family of providers within the Praxis Health values those we provide for and we value our employees. Benefit Highlights: Medical, Dental, Vision with In-Network & Custom Network discounts 401(K) with discretionary employer match Paid Time Off Free clinical diagnostic laboratory testing performed in house Duties of this position will include obtaining prior authorizations for services that are not customary plan benefits, calling on referrals, scheduling and interacting with patients, Primary Care Physicians and/or Referring Physicians, data entry, patient file and records maintenance, etc. Essential Job Functions Obtains prior authorizations and referrals. Inputs correct data into Intergy. Performs clerical duties related to clinical service. Prepares and processes correspondence. Answers telephone, takes messages, and provides information. Requests, locates, sends and receives patient records. Monitors internal communications including but not limited to task, emails, and voice mails. Maintains files and assists establishing office systems. Assists in the care and maintenance of office equipment. Fulfills clerical responsibilities as assigned that may include sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc.; scheduling appointments; verifying insurance coverage; managing and updating EMR charts to ensure that information is complete and filed appropriately. Fulfills the organizations responsibilities as assigned including; respecting and promoting patient's rights; sharing problems with immediate supervisor. Other duties as assigned. Reliable attendance and presence at work. Minimum Qualifications Education and/or Experience High School diploma or general equivalency diploma (GED). Background in insurance authorization and scheduling. Extensive customer service experience. Minimum two years of experience in a medical office setting. Preferred but not required experience: 1-3 years working in a healthcare office or clinic setting Experience processing medical referrals and prior authorizations Familiarity with insurance plans (HMO, PPO, Medicare, Medicaid) Comfortable using Electronic Medical Records (EMR) systems Able to read and understand basic medical notes and referrals Experience talking with patients about referrals and authorizations Organized and able to track referral status and follow up as needed About Us Praxis Health is a family of medical groups providing high quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff. The Praxis family approach is dynamically different than other healthcare companies in Oregon. We are not “big box” health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs. We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge. Come see how healthcare is done right! General Physical Requirements Physical Demands Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, sitting for extended periods of time. The employee must regularly lift and/or move up to 10 pounds, frequently life and/or move up to 25 pounds and occasionally life and/or move up to 50 pounds. Stress can be triggered by multiple staff demands and deadlines. Work Environment Work is performed in an office environment. Involves frequent contact with staff. Equal Opportunity Statement EOE Disabled/Veteran Praxis Health is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Patient Services Representative supports clinic operations, providing timely and quality customer service over the phone and in-person. This includes greeting, registering, and scheduling patients in an accurate and timely manner. This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments. Responsibilities Accurately check patients in and out for all patient appointments and updates patient record. Process the application and income calculations for submitting sliding scale applications to the supervisor. Schedule patients in accordance with established provider schedules and clinic protocols. Answer phone calls and questions, providing timely, accurate, and quality customer service. Skills & Knowledge Knowledge of standard office policies and procedures. Strong math skills. Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc. Knowledge of Microsoft Office software products preferred. Fluency in Spanish preferred. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

Description Patient Care Coordinator Schedule: Monday through Thursday, 7:30 AM - 6:00 PM (full-time). Some flexibility may be required, including occasional Tuesdays until 7 PM and a few pre-planned weekend training seminars throughout the year. Are you seeking a dynamic career with a growing company and a team that knows how to make work fun? Look no further! We're looking for a full-time team member who is vibrant, positive, driven, and passionate about making a difference. About Us: We're a leading medical office in Central Oregon dedicated to exceptional patient care and a seamless patient experience. Our team prioritizes efficiency, outstanding service, and a commitment to quality. With a strong focus on continuous improvement, we're constantly enhancing the patient journey. Our Mission: We believe in transforming lives by helping patients achieve their health and wellness goals without relying on drugs or surgery. What We're Looking For: While prior experience isn't required, experience in a medical office or direct patient care is a plus. Ideal candidates are detail-oriented, friendly, and possess excellent memory skills. A genuine desire to promote wellness and provide outstanding customer service is essential. If you thrive in a fast-paced environment and enjoy creating order and structure, we'd love to hear from you! Qualifications: • High school diploma or equivalent • Basic math skills • Strong grammar and spelling abilities • Customer service focus • Ability to manage patient flow efficiently • Medical office experience is a plus Key Responsibilities: • Coordinate patient care and schedules • Deliver exceptional patient service • Accurately collect and process patient payments • Organize patient files and records • Collaborate with the healthcare team to ensure a smooth patient experience • Support insurance-related tasks with our insurance department • Perform other tasks as needed Salary Range: $18.50 - $20.00 per hour, depending on experience Benefits: • Competitive bonus program • Health insurance upon qualification (we cover half of the employee's premium) • Retirement program with company match upon qualification • Complimentary care services • Paid time off (PTO) To Apply: Please submit your resume and a cover letter. We're excited to meet the newest addition to our team! More Requirements/Responsibilities Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Job Description Are you interested in joining a dynamic, lively, pleasant, thriving, and skilled multi-disciplinary clinic environment? We are looking to add a Patient Care Coordinator (25-35 hours/week) to our team. Working alongside our current providers, you will aid in the care of our patients. Together, you will assist our providers in managing a variety of musculoskeletal conditions using holistic physical and functional medicine approaches to achieve outstanding results. With a large patient population, we collaborate with many local doctors and surgeons and benefit from robust referral connections. Our facility features aquatic therapy with an underwater treadmill and swim current, top-of-the-line rehab equipment, massage therapy, laser therapy, physical therapy, orthotics, nutrition, personal training, and functional medicine services. Our methodology is research-based, centered on delivering outcomes, and committed to offering premium service. Starting Salary: $17.85 Competitive Pay with monthly incentives/bonuses Health Insurance, Dental Coverage, Vision Benefits AFLAC Supplement Retirement Plan with Employer Contribution Paid Time Off Fitness Perks Company-provided Benefits The schedule will involve starting at 7:00 am and concluding at 7:00 pm, based on the shift. Only Monday though Friday schedule, no weekends. Compensation: $17.85 hourly to start Responsibilities: Coordinate patient appointments and manage scheduling to ensure smooth clinic flow. Serve as the primary point of contact for patients, addressing inquiries and providing information with empathy and clarity. Facilitate communication between patients and healthcare providers to enhance the patient experience. Maintain accurate patient records and ensure confidentiality in compliance with healthcare regulations. Assist in the management of patient flow within the clinic, optimizing efficiency and minimizing wait times. Collaborate with the healthcare team to support patient care plans and follow-up procedures. Handle patient billing inquiries and process payments, ensuring transparency and accuracy in financial transactions. Qualifications: Experience in a healthcare setting, ideally in a patient-facing role. Ability to manage multiple tasks efficiently in a fast-paced environment. Proven track record of providing exceptional customer service with empathy and clarity. Strong organizational skills to coordinate appointments and manage clinic schedules. Familiarity with healthcare regulations and maintaining patient confidentiality. Excellent communication skills to facilitate interactions between patients and healthcare providers. Proficiency in handling billing inquiries and processing payments accurately and transparently. About Company Multidisciplinary outpatient Physical Therapy and Chiropractic clinic. Locally owned and operated. Offering aquatic therapy, land-based rehab, massage therapy, and chiropractic care to our community in the heart of Bend, Oregon. We invite you to visit our website, ***************************

About Our Company We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, ********************. Job Description Position Summary: The Patient Service Representative (PSR) is responsible for a variety of administration functions, including, but not limited to: greeting patients/families, scheduling appointments and tests in an efficient and timely manner, answering the telephone promptly and dealing with the caller's needs in a professional manner, collecting cash payments, issuing receipts and posting payments, daily extensive computer use navigating multiple applications. The PSR maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families. Essential Functions: Greets visitors, patients, and families in a friendly professional manner and directs them appropriately. Communicates proactively with co-workers, physicians and patients regarding registration related information. Informs patients of delay in physician schedules Posts all self-pay charges, collects payments, and provides patient with receipt Accurately reconciles daily payments Opens and closes batches properly, accurately reconciles collections, prepares deposits and documents corrections. Scans the insurance card, processes insurance verifications utilizing the on-line system, and updates the patient account. Obtains, verifies and updates patient information including demographics, insurance, HIPAA forms and financial waivers Accurately explains and completes any/all necessary forms for the patient, obtains and witnesses necessary signatures Demonstrates a working knowledge of the insurance grid for all services performed; explains par and non-par insurance plans. Appropriately refers applicable patients to financial counselors Schedules appointments accurately according to department guidelines; using waitlist when applicable. Schedules and enters orders for diagnostic tests, and procedures, following all appropriate workflows Reconciles billing slips to daily schedule. Performs various clerical duties such as faxing, photocopying, scanning, filing and mailings. Effectively communicates problems, concerns, or issues to the Office Supervisor / Manager appropriately and promptly. Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette. Confirms future appointments as needed. Review Eligibility and Phone report Demonstrates flexibility with various work schedules, covers for other staff when asked including other office locations Working knowledge of management of workflow dashboard Demonstrates the ability to adequately follow downtime procedures Recognizes and performs duties which need to be performed although not directly assigned General Job Functions: Other duties as assigned Education and/or Experience: High School Graduate/GED / Equivalent required. Vocational / Technical School / Diploma Program preferred Associate's Degree, preferred 0 - 1 years' experience. 2-4 years' experience preferred Ability to communicate in English, both orally and in writing, required Ability to organize and perform multiple tasks in a timely manner, required Basic proficiency in computer use, required Knowledge of medical office and terminology, preferred Ability to commute to satellite offices as needed, required Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) Standard Office Technology in a Window based environment EHR, Practice Management System and Departmental/Ancillary Systems About Our CommitmentTotal Rewards at VillageMD Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Equal Opportunity Employer Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Safety Disclaimer Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, ************************************* or file a complaint at ***************************************

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full Time Salary: $18 - $21 / hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities with our best-in-class training program to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuous Learning through TAG U How You'll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection Balance nightly deposits and credit card processing Additional tasks as assigned by the Manager Preferred Qualifications High school diploma or equivalent Strong communication and interpersonal skills with an ethical mindset High regard for time management Organized and detail oriented Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Status: Fulltime, Onsite Work Schedule: Monday - Friday Benefits Eligible: Medical - $0 deductible & $0 premium for employee only coverage Dental - $0 premium for employee only coverage Vision - $0 premium for employee only coverage Paid Vacation & Sick Leave Eligible for Paid Holidays 401K, Life Insurance, and much more! Position Summary Ensures demographic and insurance information is received and entered in the patient's electronic health record in accordance with established health center procedures. Makes appointments for patients using the health center's practice management software, greets and registers patients in an accurate and timely manner, creates patient charts/accounts, and collects patient payments. Notice: Per State & Federal regulations healthcare providers and healthcare staff working at the La Pine Community Health Center must provide their employer, contractor, or responsible party with either: Proof of vaccination showing they are fully vaccinated; OR Documentation of a medical or religious exception. Duties and Responsibilities Obtains and/or verifies that current demographic information is accurate and updates information in the system as needed Obtains and/or verifies insurance status and updates information in the system accurately as needed Verifies insurance eligibility and visit filing order in accordance with established health center procedures Meets with the Billing department and Clinic Operations Manager bi-weekly Communicates with patients in a courteous and professional manner Schedules patients in accordance with established provider schedules and health center protocols Records no-shows and cancellations in system and in patient records, and routes patient messages to appropriate clinical staff Creates accounts for new patients Routes overflow phone calls to the appropriate party or takes complete, accurate messages Maintains strict patient confidentiality Advises patients of health center policies regarding scheduling, payments, no-shows, etc. and answers questions as appropriate. Advises patients to bring in necessary financial and/or insurance documentation as indicated. Checks patients in and out, collects patient payments Assists with filing, copying, faxing, and other clerical duties when time is available and at direction of manager Prints end-of-day reports and balances cash drawer Assists in maintaining the waiting room in a clean and orderly manner Adhere to HIPAA policies and regulations Participates in staff meetings, training sessions, and other meetings as directed Performs other duties as assigned Minimum Qualifications High school diploma or equivalency Excellent customer service skills Preferred Qualifications Experience with health insurance and/or medical billing processes Knowledge of Microsoft Office software products Familiar with electronic health records software

Relief, Variable Shift. Pay range: $20.88 - $27.14 per hour, depending on experience. This position is eligible for a 15% relief differential in lieu of benefits. Shift Differentials: Evenings $2.50/hr Nights $5.50/hr Weekends $2.00/hr ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Patient Access Representative REPORTS TO POSITION: Supervisor-Patient Access Services DEPARTMENT: Patient Access Services OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: The Patient Access Department registers and schedules all patients for medical services as ordered by their physician, obtaining all key information required to bill for services provided. Our goal is to provide professional, accurate and timely service within all aspects of registration and scheduling. POSITION OVERVIEW: Registers all patients for medical services as ordered by their physician. Provides professional, accurate and timely service within all Admitting functions. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Demonstrate the ability to mulit-task, provide attention to detail, complete accurate data entry in a fast paced environment with multiple distractions. Demonstrates excellent customer service skills in a manner that promotes goodwill, is timely, efficient and accurate. Ability to work with patients and/or family members who may be experiencing multiple different emotions. Excellent Verbal, Written and communication skills. Functions as a patient representative during registration/interview process. Must demonstarate the ability to select the correct insurance plan, send and review eligiblity responses. Basic understanding of Medicare and Medicaid requirements. Has a clear understanding of how to accuralty select the correct patient and accurately assign an encounter number. Ability to work in mulitple computer programs as required. Assists professional staff as requested. Assists with special projects as needed. Perform other clerical or support duties as needed. Collects co-pays and deductibles from patients.. Has the ability to back up Financial Counseling staff as needed to take payments, give out financial assistance information and complete presumptive eligiblity. Has a clear understanding of all downtime processes. Valuables and Medications will be collected and documented from patients to be placed in the safe when there are no family members to receive them. Attend required meetings, training, and online trainings as assigned. Must be able to utilize available resources. Supports the vision, mission and values of the organization in all respects. Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: High School Diploma or GED. Preferred: College courses in medical terminology. General/medical office practice experience. LICENSURE/CERTIFICATION/REGISTRATION: Required: N/A Preferred: N/A EXPERIENCE: Required: Previous PC/Windows experience. Preferred: One year customer service experience. Collection and data entry experience. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation, operation of motor vehicle. Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-25 pounds, operation of a motor vehicle. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP Schedule Weekly Hours: 0 Caregiver Type: Relief Shift: Variable (United States of America) Is Exempt Position? No Job Family: REPRESENTATIVE Scheduled Days of the Week: As Scheduled (may include weekends and holidays) Shift Start & End Time: Variable

The Patient Services Representative supports clinic operations, providing timely and quality customer service over the phone and in-person. This includes greeting, registering, and scheduling patients in an accurate and timely manner. This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments. Responsibilities * Accurately check patients in and out for all patient appointments and updates patient record. * Process the application and income calculations for submitting sliding scale applications to the supervisor. * Schedule patients in accordance with established provider schedules and clinic protocols. * Answer phone calls and questions, providing timely, accurate, and quality customer service. Skills & Knowledge Knowledge of standard office policies and procedures. Strong math skills. Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc. Knowledge of Microsoft Office software products preferred. Fluency in Spanish preferred. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

The Patient Access Representative is located at our administrative office in our centralized call center. This role encompasses all of the various ways we interact with our patients. This includes answering and routing all incoming calls for Mosaic Community Health in a timely, professional and courteous manner. This role provides service to patients by answering questions, making appointments, entering documentation and routing encounters as appropriate using electronic health record (EHR) software and establishing new patients over the phone prior to their first appointment. Duties also include handling pre-registration and registration pre verification for all patients at Mosaic Community Health, new or established. Responsibilities Answer all incoming call, transfer and/or route messages to the appropriate clinic, pool, and/or individual Answer questions providing timely, accurate, and quality customer service Schedule patients in accordance with established provider schedules and clinic protocols Promote, educate, and troubleshoot MyChart use and issues for patients Skills & Knowledge Knowledge of standard office policies and procedures. Knowledge of standard office machines including copier, fax, shredder, multi-line telephone, printers, etc. Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients. Fluency in Spanish is helpful. Knowledge of Microsoft Office software products preferred. Computer literacy and typing skills. Who We Are Mosaic Community Health prides itself on being an innovative health system that pioneers unique and creative ways to provide and improve patient access to health care. Since our founding in 2002 we have proudly served insured and uninsured patients regardless of age, ethnicity, or income. We focus on a holistic approach to patient care by incorporating behavioral health, pharmacy, and nutrition support to serve patients in the most meaningful way. At Mosaic Community Health, you will work with incredibly dedicated and mission-centered peers and be part of a dynamic team based environment. Mosaic Community Health offers more than just a job, it is a lifestyle. A lifestyle of serving others. A lifestyle of being an integral part of your community. A lifestyle that offers work/life balance. A lifestyle of enjoying the outdoors! Central Oregon offers over 300 days of sunshine a year, so enjoy a PTO day on the mountain, biking/hiking trails, or the river! A lifestyle that improves lives, including yours. Of course, we also offer a great benefit package!

About Our Company We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, ********************. Job Description The Patient Service Representative (PSR) serves as a key member on a multidisciplinary team contributing to the daily activities of the medical office team-based care, performing a variety of administrative duties to assist the Care Team with providing patients with the highest standards of medical care and a positive customer service experience. Under the direction of the Primary Care Provider, Clinical Practice Manager and Office Supervisor, this highly motivated individual works to ensure patient satisfaction and efficient operations, is passionate about patient care, possess strong interpersonal skills, and can function independently. The ideal candidate will be motivated, energetic, and an empathetic communicator who is passionate about delivering the highest quality of care. This opportunity offers an excellent salary, great benefits as well as the ability to be part of a physician-led, patient-centric network committed to simplifying the complexities of health care and bringing a more connected kind of care. Essential Job functions: Greets visitors, patients, and families in a friendly professional manner and directs them appropriately. Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families. Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette. Informs patients of delay in physician schedules, assists with patient comfort while delayed. Update's patient care team in the EHR to reflect accurate PCP Posts all self pay charges, collects payments, and provides patient with receipt. Accurately reconciles daily payments. Reconciles billing slips to daily schedule. Opens and closes batches properly, accurately reconciles collections, prepares deposits and documents corrections. Scans the insurance card, processes insurance verifications utilizing the on-line system, and updates the patient account. Update's patient information including demographics, insurance, HIPAA forms and financial waivers. Schedules appointments accurately according to department guidelines; using waitlist when applicable. Confirms future appointments as needed. Review Eligibility and Phone report. Schedules and enters orders for diagnostic tests, and procedures, following all appropriate workflows. Initiates authorization request Works cooperatively with Patient Care Resources and clinical staff to ensure timely pre-authorizations. Completes referrals according to departmental guidelines and properly enters into the appropriate system. Enroll patients in patient portal Update lab/imaging/pharmacies Performs screenings as applicable Arrange specific patient services such as ASL interpreter, needed transportation Effectively communicates problems, concerns, or issues to the Office Supervisor / Manager appropriately and promptly. Actively participates in pilot programs Performs patient outreach for AWV's, quality lists Manages Department Staff Inbox Manage patient ticklers, portal requests, online scheduling requests Completes letters as assigned (no-show/late cancellation, return to work/school) General Job functions: Performs various clerical duties such as faxing, photocopying, scanning, filing and mailings. Demonstrates flexibility with various work schedules, covers for other staff when asked including other office locations. Demonstrates the ability to adequately follow downtime procedures. Other job duties as required. Education, Certification, Computer and Training Requirements: High School Graduate or GED required. Associate Degree preferred. Previous PSR experience preferred. Ability to communicate in English, both orally and in writing. Must have excellent customer service skills. Must have the ability to organize and perform multiple tasks in a timely manner. Knowledge of medical office and terminology preferred. Basic proficiency in computer use required. Previous experience with Standard Office Technology in a Window based environment preferred. Experience with EHR, Practice Management System and Departmental/Ancillary Systems preferred. Travel: Ability to commute to satellite offices as needed. About Our CommitmentTotal Rewards at VillageMD Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Equal Opportunity Employer Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Safety Disclaimer Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, ************************************* or file a complaint at ***************************************

High Lakes Health Care, part of Praxis Health, is looking for a Primary Care Scheduler! We are looking to add a key player to the front office team, who will play an integral part in making sure patients get the care they need. We are looking to hire a rock star; someone who learns quickly, works hard, pays attention to detail- and if you're an overachiever, bonus points! This job is located behind the scenes at the clinic, with your patient interaction being mainly over the phone, but with the patients' care at the center of all the decisions you make! We expect that the ideal Scheduler will be eager, professional and represent our providers and our brand with ease as the voice of our clinic. This position is customer service and patient care intensive, so we are searching for someone who is comfortable and willing to explain procedures, making even the most nervous patient or family member feel comfortable over the phone. Must have an aptitude to learn and a passion to serve others. Must be someone who thrives in a busy, fast-paced environment. Must have exceptional customer service skills, be highly organized, and detail oriented. Compensation: $17.00 - $18.00/hour Schedule: Monday - Friday 8:00 AM - 4:30 PM Benefit Highlight Medical, Dental, Vision with In-Network & Custom Network discounts 401(K) with discretionary employer match Paid Time Off Free clinical diagnostic laboratory testing performed in house We are excited to share with you a short video that shows why the Praxis Health family is so special. Please click here: **************************** Essential Job Functions: Greets, screens and schedules patients. Inputs information into electronic health records and other support services platforms. Performs clerical duties related to clinical service. Prepares and processes correspondence. Answers routine medical administrative inquiries. Performs high volumes of reception duties including but not limited to answering and screening telephone communication, relaying messages, questions and other relevant information between patients and their clinical team. Obtains, verifies, and updates patient information and provides support services to patients and medical staff. Assistance in Medical Record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws. Ensures scheduling accuracy for ease and best use of provider and patient time. Vital contributor to internal communication via multiple software programs. Maintains files and assists establishing office systems. Assists in the care and maintenance of office equipment. Performs medical receptionist duties as necessary. Minimum Qualifications High school diploma or general education degree (GED). 1 year customer service experience Typing Skills: 45 wpm minimum Experience in a medical office setting preferred, but not required. About Us Praxis Health is a family of medical groups providing high quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff. The Praxis family approach is dynamically different than other healthcare companies in Oregon. We are not “big box” health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs. We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge. Come see how healthcare is done right! General Physical Requirements Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Stress can be triggered by multiple staff demands and deadlines. Work is performed in an office environment. Involves frequent contact with staff and patients. Equal Opportunity Statement EOE Disabled/Veteran Praxis Health is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Job Title: Radiology Scheduler Hours: 40 hours per week; 9:00AM - 6:00PM, Monday-Friday (training hours will be 7:30AM - 4:30PM) Wages: Starting at $22.17 per hour; DOE, education and internal equity of current employees Position Type: Full Time, non-exempt Benefits: Medical, Dental, Vision, 401K Retirement, Paid Time Off, Sick Time Off Resume Required: Yes Date Posted: 12/02/2025 Posting Expires: Open until filled CORA has a pre-employment drug testing requirement for all positions. Job Description The Radiology Scheduler works in a fast paced, busy environment scheduling outpatient diagnostic exam (non-walk in XR, Ultrasound, Mammography, MRI and CT) using a Radiology Information System (RIS). Exams scheduled according to resources, schedules and protocols provided by CORA's clinical Supervisors/Managers. The Radiology Scheduler is responsible for collecting all necessary information required for pre-authorization, order resulting, billing and any pre-clinical questions tied to a specific exam. The Radiology Scheduler communicates all exam preparation and procedure information to patients and/or referring physician offices to ensure patients arrive on time and prepared for their exams. Reports to Scheduling Manager and Chief Outpatient Operations Officer Essential Duties This position requires regular, reliable attendance. This position requires a high level of attention to detail and accuracy, as the consequences of even a minor mistake can be significant for patients and providers. This position will promote teamwork and maintain high levels of customer service and professionalism in all communications. In addition, this position requires the ability to handle multiple tasks, get along with others and work independently. Ability to organize and coordinate. Strong oral and written communication abilities. Ability to communicate effectively with all ages and comprehension levels over the telephone. Solid analytical and technical skills. Aptitude to learn new information quickly and accurately. Proficiency in basic computer use with the ability to quickly learn and adapt to new software systems. Additional Duties: Ability to process and index incoming orders from referring offices. Answers telephone calls in the scheduling queue in a timely manner. Supports Manager in achieving departmental standard for answer rate, wait times, and abandonment rate. Verifies insurance contract requirements when scheduling exams and reminds the patient of these requirements. Verifies all patient demographical information. Accurately schedules exams for the proper location, modality, time, machine and clinical staff. Obtains answers from patients to all pre-appointment clinical questions built into the RIS based on exam. Handles reschedules and cancels. Effectively provides any patient warnings and explains preps to the patient, using terms the patient can understand. Verifies patient understands all prep instructions. Answers patient and referring office questions or directs them to the appropriate department. Interfaces with Lead or Manager regarding any and all departmental concerns. Performs other duties as necessary and assigned to keep the department running smoothly. This may include but is not limited to reminder calls to patients, reviewing a modality schedule for accuracy, handling questions and requests from technologists and other internal staff or training new employees. Establishes and maintains effective working relationships with referring physicians and nurses, patients and co-workers. Flexible and willingly able to participate in coverage for department shortages to meet our patients' needs. Ability to work cohesively and cooperatively with others and as part of a team. Other duties as assigned. Education and Experience Graduation from high school or equivalent is required. A minimum one year experience in customer service is required. A minimum one year in a health care environment is preferred; experience directly related to healthcare appointment scheduling or radiology highly preferred. Must be detailed oriented, able to exercise good judgement and work under pressure. Ability to work well in a team environment. Typical Physical Demands Stationary Position Must be able to remain in a stationary position for most of a workday. Sit to stand desks are available to all employees if the workstation has space to accommodate without obstruction to work. Move or Transverse Often moves about the inside of the office to access file cabinets, office machinery, etc. Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position Constantly operates a computer and other office productivity machinery, such as a computer, tablets, calculator, copy machine, printer, etc. Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information, Monitor Frequently communicate with co-workers, patients, customers who have questions about scheduling or services provided. Must be able to exchange accurate information in these situations. Move, Transport Occasionally moves paper/boxes of varying weight normally up to up to 10 pounds. Detect, Determine, Monitor, perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess Must be able to see to assess accounts, documents, and written communications. Must have the ability to read orders or other communications on the patient's and clinic's behalf. Exposure to work Constantly works indoors. Access Privileges PHI: Scheduling, Registration, Account History, Medical Records; This position routinely views patient medical records in order to research relative exams for scheduling purposes, as well as to answer exam specific questions. PEI: none Building: BRM ADMIN Satellite location and CORA EEOC Statement CORA provides equal employment opportunities without regard to race, color, sex, religion, age, national origin, physical or mental disability, pregnancy, sexual orientation, gender identity or expression, family relationship, genetic information, marital status, veteran status, military service, use of protected leave, whistleblowing, expunged juvenile record, or any other classification protected by local, state, or federal law. This policy of equal opportunity encompasses all aspects of the employment relationship, including applications and initial employment, promotion, transfer, selection for training opportunities, wage/salary administration, recruiting, hiring, reassignments, total compensation, benefits, layoff, rehires, discipline, and termination of employment.

Status: Fulltime, Onsite Work Schedule: Monday - Friday Benefits Eligible: Medical - $0 deductible & $0 premium for employee only coverage Dental - $0 premium for employee only coverage Vision - $0 premium for employee only coverage Paid Vacation & Sick Leave Eligible for Paid Holidays 401K, Life Insurance, and much more! Position Summary Ensures demographic and insurance information is received and entered in the patient's electronic health record in accordance with established health center procedures. Makes appointments for patients using the health center's practice management software, greets and registers patients in an accurate and timely manner, creates patient charts/accounts, and collects patient payments. Notice: Per State & Federal regulations healthcare providers and healthcare staff working at the La Pine Community Health Center must provide their employer, contractor, or responsible party with either: Proof of vaccination showing they are fully vaccinated; OR Documentation of a medical or religious exception. Duties and Responsibilities Obtains and/or verifies that current demographic information is accurate and updates information in the system as needed Obtains and/or verifies insurance status and updates information in the system accurately as needed Verifies insurance eligibility and visit filing order in accordance with established health center procedures Meets with the Billing department and Clinic Operations Manager bi-weekly Communicates with patients in a courteous and professional manner Schedules patients in accordance with established provider schedules and health center protocols Records no-shows and cancellations in system and in patient records, and routes patient messages to appropriate clinical staff Creates accounts for new patients Routes overflow phone calls to the appropriate party or takes complete, accurate messages Maintains strict patient confidentiality Advises patients of health center policies regarding scheduling, payments, no-shows, etc. and answers questions as appropriate. Advises patients to bring in necessary financial and/or insurance documentation as indicated. Checks patients in and out, collects patient payments Assists with filing, copying, faxing, and other clerical duties when time is available and at direction of manager Prints end-of-day reports and balances cash drawer Assists in maintaining the waiting room in a clean and orderly manner Adhere to HIPAA policies and regulations Participates in staff meetings, training sessions, and other meetings as directed Performs other duties as assigned Minimum Qualifications High school diploma or equivalency Excellent customer service skills Preferred Qualifications Experience with health insurance and/or medical billing processes Knowledge of Microsoft Office software products Familiar with electronic health records software