Patient care coordinator jobs in Fayetteville, NC

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Tuesday - Saturday Saturday mandatory Pay Range $18-$24/ hr Depending on Experience Medical, Dental, PTO offered What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Valleygate Dental Surgery Centers operates in North Carolina as the state's first dental-only ambulatory surgery centers, offering specialized care in oral surgery, anesthesia, and sedation dentistry. With locations in Fayetteville, Greensboro, and Charlotte, VDSC provides an essential solution for patients needing comprehensive dental surgeries that require anesthesia, while maintaining a strong commitment to patient safety and quality care. Our mission is to offer safe, high-quality dental surgery services in a patient-centered environment. This is achieved through advanced technology, experienced clinical staff, and a dedication to improving access to dental care. Our state-of-the-art facilities provide the highest level of surgical care, particularly for patients who cannot be treated in traditional dental offices due to special needs or medical conditions. Valleygate prides itself on its excellent work environment, offering competitive pay and benefits, with a strong emphasis on work-life balance-no nights or weekends required for staff, ensuring employees have time for personal well-being. It's an ideal place to work for professionals passionate about dental health and dedicated to making a difference in patients' lives. Job Description: We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. Bilingual candidates are strongly encouraged to apply! ESSENTIAL DUTIES AND RESPONSIBILITIES Supports the philosophy, goals, and objectives of the Organization. Supports and performs according to approved policies and procedures. Participates as a team member in support of the total perioperative process. Considers patient rights in performance of job duties and responsibilities. Contributes to the progress and development of the approved Quality Assurance/Performance Improvement (QAPI) Program. Supports risk management and participates in programs directed to patient and staff safety. Contributes to the quality management process; identifies role and contributions upon request; participates in data collection activities in support of the Quality Management Program. Objectively evaluates suggestions, grievances, and processes to identify opportunities to improve performance and quality of care. Communicates effectively with patients, visitors, physicians, and co-workers. Interactions are respectful and courteous. Communicates effectively and professionally using a translator when necessary. Documents that information received from the patient is disseminated to the appropriate people or departments. Maintains and promotes professional competence through continuing education and other learning experiences. Participates in committees, conferences, and quality management activities. Seeks new learning experiences by accepting challenging opportunities and responsibilities. Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance, as needed. Attends and actively participates in meetings, committees, in-services, workshops, seminars, and conferences according to job responsibilities and facility requirements as requested with management approval. Adheres to safety policies and procedures in performing job duties and responsibilities. Reports observed or suspected violations, hazards, and noncompliance according to Valleygate Dental Surgery Center (VDSC) policy. Observes safety measures in performance of job duties and responsibilities; reinforces compliance with safety policies and procedures. Responds to emergency situations with competence and composure. Interacts appropriately with various age groups. Accurately assesses and interprets age-specific patient data. Accurately interprets age-specific patient responses to questions and instructions. Schedules procedures at VDSC following the established policies and procedures. Properly identifies patient. Obtains information needed to schedule surgery. Reviews patient registration information for completeness and accuracy. Schedules, cancels, confirms appointments, utilizes patient priority/referral list to fill cancellations. Organizes, blocks slots and coordinates scheduling efforts for use by secondary schedulers. Operates multi-line phones for customer assistance, creates new patient accounts and enters patient information (demographic/insurance/treatment) into computer. Makes patient changes on the schedules and updates master schedules. Communicates directly with all clinical staff and the office manager to ensure the schedule is productive. Compiles excel spreadsheet for providers and balance daily production Admits patients to VDSC following the established policies and procedures. Properly identifies patient. Verify parental/guardian authorization when admitting patients that are underage. Obtains information needed to register patient. Checks for accuracy of demographics, insurance, policy numbers, social security number at time of registration. Reviews patient registration information for completeness and accuracy; obtains signature(s) as needed. Provides information to the patient's family/visitors in the waiting area according to VDSC policy. Performs tasks to ensure proper payment for services. Assists patients with insurance information, verifying, eligibility and filing claims. Researches status of claims past due. Tracks past due, unsubmitted, unpaid and denied claims. Resubmits claims or information as needed. Determines when insurance collection efforts are exhausted and converts balance to patient. Creates new patient accounts and documents complete breakdown of dental/medical benefits in patient chart. Updates patient insurance information in computer as needed. Coordinates reception area activities for effective communication throughout VDSC. Greets patients and visitors in a friendly manner. Provides information to the patient's family/visitors in the waiting area according to VDSC policy. Answers telephone and intercom quietly and courteously. Receives and relays messages effectively. Maintains and protects each patient's right to confidentiality. Identifies emergencies and initiates response according to VDSC policy. Assumes clerical duties and responsibilities. Assists in maintaining cost-effectiveness by preventing waste of VDSC resources. Maintains order and cleanliness for the front desk, reception area and restrooms. Performs interdepartmental errands when needed. Uses incident reporting system appropriately. Scans out-of-facility documents into electronic health record (EHR), as needed. Assists with preparation of VDSC reports, as needed. Contributes to the fluctuating staffing needs of the department by being flexible in own assignments and work schedules. Promotes a professional image by adhering to the established dress code. Opens/closes/cleans the VDSC as . Performs cross-trained duties to help in other departments. QUALIFICATIONS Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency in Microsoft Office Suite Hands-on experience with office equipment (e.g. fax machines and printers) Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude High school degree; certification in Healthcare Front Office Administration is a plus. Bilingual preferred (English/Spanish) but not required Valleygate Dental Surgery Centers and its subsidiaries are committed to being an Equal Opportunity Employer and prohibits any form of discrimination or harassment. All applicants are considered for employment opportunities without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, genetics, or any other characteristic protected by federal, state, or local laws.

Job DescriptionDescription: At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us. Position Overview: We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality. Key Responsibilities: Patient Check-In and Check-Out: Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate. Payment Collection: Collect co-payments and manage billing inquiries. Appointment Scheduling: Schedule patient appointments and manage the calendar efficiently. Communication: Answer phone calls and emails promptly, providing accurate information and assistance. Referrals Management: Communicate with referring offices and follow up with patients as necessary. Schedule Preparation: Prepare daily schedules for the dental team and ensure all appointments are properly coordinated. Team Collaboration: Work closely with the clinical team to ensure seamless patient care and office operations. Qualifications: Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multi-task and manage time effectively in a fast-paced environment. Proficient in using dental practice management software, required. Previous experience in a dental or medical office is preferred. A positive attitude and a team-oriented approach to work. Schedule: Tuesday through Friday 6:45 a.m. to 5:00 p.m. and MONDAY OFF Travel: Traveling between Holly Springs and Cary locations Benefits: 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Requirements:

Facility Cape Fear Valley Podiatry-Fayetteville Department CFV Podiatry, Foot & Ankle Specialists - Fayetteville Job Family Clerical Work Shift Days (United States of America) Obtains and/or verifies demographic, clinical, financial, and insurance information. Validates medical necessity (LMRP/LCD review) of Medicare and Non-Medicare cases to ensure clinical and financial clearance. Obtains and processes signed physician orders/referrals to ensure accurate clinical documentation for care delivery, specialty and outpatient ancillary referrals. In addition, the referral coordinator will conduct online insurance eligibility/benefit verification, obtain pre-certification/authorization, referral clearance and financial education on designated cases. As appropriate; notifies patient/guarantor, specialist, referring provider, etc., with pertinent information, inclusive of, but not limited to clinical documentation, referral status, follow-up, etc.Major Job Functions The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time: Maintains a working knowledge of the processes for medical administrative personnel, inclusive of comprehension of procedures for internal and external referrals; obtaining and sending protected patient information Performs insurance eligibility/benefit verification, utilizing a variety of mechanisms and ensure authorization matches test(s)/specialty from referral receipt Validates medical necessity (LMRP/LCD review) of Medicare and Non-Medicare cases to ensure clinical and financial clearance for service, procedure, or referral Obtains specialist contact information; prints orders, patient demographic, and provider letter; documents as appropriate in electronic health record (EHR) Determines proper referral requirements and/or limitations according to requested service, test, or procedure, to include proper identification of emergent referrals Pre-registers the patient for upcoming visit(s) Informs patient/guarantor of their liabilities, to include referral approval or denial, and documents appropriately Sends and/or communicates appointment confirmation to referring office, as well as calls the patient to remind of appointment date, time, location, and preparation for procedures following protocols Completes appropriate follow-up protocol as determined by leadership, as it relates to number of business days associated with routine and urgent referrals; initiation to completion Assists insurance companies, physician and physician practices, and or hospital departments with patient information in accordance with HIPAA guidelines Meets or exceeds accuracy standard goal determined by Patient Access Leadership Other duties as assigned Minimum Qualifications The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job: Education and Formal Training: High school diploma or equivalent required Registered or Certified Medical Office Assistant OR 2 years of direct referral experience in lieu of certification required Licensed Practical Nurse background preferred Work Experience: 2 years insurance/referral experience within a hospital or medical office setting preferred Knowledge, Skills, and Abilities Required: Pass and maintain the Certified Healthcare Access Associate (CHAA) exam within one year of employment Knowledge of insurance and collection of payments Experience with Microsoft software Excellent verbal and written communication skills, customer service skills and problem solving abilities Ability to appropriately handle complexity and stress with the changing needs of the patients, families, visitors, and the Health System May be required to periodically rotate shifts and regular days off Flexibility to meet the department hours of operation Physical Requirements: Ability to communicate orally, see, and hear to collect information Dexterity to operate office equipment Subject to eyestrain due to hours spent looking at monitor screen Noise level is low to moderate Answers telephone calls Uses computer and other business machines extensively Bends, reaches, pushes and pulls file drawers to file records and reports Regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds Required Licenses and Certifications Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Your special skills: We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: High School Diploma or equivalent required One (1) year of administrative experience preferred Bilingual a plus, but not required The Perks: In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization! Apply today!

Are you looking to join a mission-driven, values-oriented healthcare organization that is setting a new standard for patient centricity in the Urgent Care space? Then come join us at FastMed. For the past 20 years FastMed has served as the front door of healthcare for our communities while continuing to expand our national footprint. Our mission is to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality. POSITION SUMMARY What you'll be doing: We are hiring a Patient Services Advocate to help us in creating the ultimate patient experience upon entrance to a FastMed clinic, providing exemplary customer service from check-in to check-out. This includes: Greeting patients upon arrival and promptly answering incoming calls, gathering information to determine callers' needs and provide resolutions Guiding patient in registration processes, including verification of insurance Utilizing patient queuing process to ensure that patients and families are well informed of waiting times and to provide the most efficient visit possible Assisting with patient feedback collection Accurately recording charges and payments to support patient billing, and preparing the daily deposit & reconciliation log What you'll bring to the table: A high school diploma or equivalent, excellent organizational & interpersonal communication skills, the ability to remain calm and supportive towards our patients in busy or stressful situations, and preferably two years' experience in a medical front office or customer service setting. Bonus points if you have medical/insurance billing knowledge. Why you'll love working with us: FastMed believes in taking care of our team members as effectively as our team members take care of our patients. As a part of our team you'll have access to several benefits, including but not limited to: Competitive pay with quarterly incentive plan Generous paid vacation & sick time that starts accruing on your first day with us Medical, dental, vision, and other wellness benefits 401(k) with company match By joining our team you will also have the opportunity to be a key contributor to our culture. This is the environment we create to engage with our patients and each other, and it is key to our mutual success. Our culture is best exemplified by our STAT values: Service: Our ultimate calling is to provide superior service to our patients, and to support our patient-facing team members in their quest to do this. Teamwork: We work collaboratively to achieve our common goals, as achieving them is dependent upon a sustained collective effort. Accountability: We perform the jobs that are assigned to us to the best of our abilities and in a manner that is consistent with the highest level of personal integrity. Transparency: We acknowledge our shortcomings immediately so that we can find new solutions that continuously improve the quality of the service we provide. A few requirements: Minimum two years' experience in customer service and medical front office setting is preferred APPLY TODAY and join us as we seek to accomplish our mission and live our values in every patient interaction! INDHP

Clinton Family & Cosmetic Dentistry (************************************ is searching for an experienced, dedicated, compassionate, and detail oriented Dental Front Desk / Patient Services Coordinator. We are growing and the current opening is for a permanent full-time position, working four (4) or five (5) days and approximately 35-40 hours per week. We are focused on providing exceptional patient care through a great patient experience. We also promote a team-oriented working environment comprised of individuals who provide the highest quality of dental care possible. We want our employees to have fun and enjoy their work! Offering patients a wide range of dental services including preventative, periodontal, pediatric, orthodontic, cosmetic, restorative, endodontic, and reconstructive dentistry. Applicant must have a strong work ethic as well as an outgoing, positive personality. Working interview required. This position requires the ability to communicate effectively with patients and teammates. It also requires excellent time management and organizational skills. Work experience in a dental office preferred. Dental Assistants looking to make a transition to front desk are also welcome to apply for this position. This position will be responsible for, but not limited to the following duties: answer phones answer patient questions confirm appointments verify dental insurance benefits establish and maintain relationships with all patients schedule patient appointments proactively work to fill hygiene and operative appointment openings check-in patients when they arrive review treatment plans and financing options with patients check-out patients when appointments are complete process payments for patients perform other front desk functions If you feel that this position would be a good fit for you, we would love the opportunity to meet you and get to know you better. Competitive starting salary and benefits package offered. Joining the right practice can change your life and help redefine your career and personal success. Come join our dental family and help us continue changing the lives of our patients.

Job Description Patient Services Representative _ PSR JD.pdf NC Pediatric Dentistry aims to provide excellent dental treatment by going beyond the basics to ensure visits are safe, relaxed, informative, and fun for children! We are currently seeking a motivated Patient Service Representative (PSR) to join our growing team within our dental office in our Dunn Pediatric Dentistry office! Job Summary: The Patient Services Representatives (PSR's) provides vital office support that maximizes the flow of the front desk operations. Ownership of this position delivers the high standard of customer service necessary to maintain the overall Patient Experience while adhering to our Mission and Core Values. Essential Functions, Duties, and Responsibilities: • Collaborate with Patient Services Supervisor (PSS) in all aspects of training, staffing and functionality while providing substantial and valuable feedback. • Satisfy all mandatory training requirements as assigned and provided by the Patient Services Supervisor (PSS) via various training tools. • Sustain the execution and flow of the patient schedule to provide the best Patient Experience while fostering a team environment. • Substitutes the management of front operations in the absence of Patient Services Supervisor PSS. • Performs a variety of detail-oriented administrative tasks that anticipate the needs of the team and patients alike. The above cited duties and responsibilities describe the general nature and level of work performed by the people assigned to this job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. Education and Experience Requirements: • Must have at least 3 years of experience in dental front desk operations • At least 1 year of pediatric dental experience preferred • Currently certified in OSHA, HIPAA and CPR Knowledge, Skills, and Abilities: • Ability to teach and direct others with positivity and encouragement • Strong analytical, critical thinking, and problem-solving skills • Ability to quickly learn and adapt to new technologies, processes, and ideas • Excellent interpersonal, organizational, verbal and written communication skills What's in it for you! NC Pediatric Dentistry is proud to offer medical, dental and vision insurance, 401(k) retirement plan, paid time off, paid holidays, growth opportunities, and a positive work environment in a stable growing company

Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the Fayetteville VA Medical Center located at 2300 Ramsey St. Fayetteville, NC 28301. Working hours are Mon-Fri, 8:00am-4:30pm. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates. Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own. Responsibilities Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults. Provide general reception support in the Release of Information (ROI) offices at various medical centers. Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB. Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers. Make outgoing and receive incoming phone calls. Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems. Review ambulance claims for eligibility and payment. Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation. Qualifications Citizen of the United States of America. Ability to speak clearly, hear and write English. Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 40-50 wpm with minimum errors. Heavy phone and computer usage, often simultaneously. Familiarity with medical terminology, hospital terminology and/or clinics. Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures. Have the following experience or education (or combination of both) to meet minimum qualifications for employment: Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position. Applicants can substitute one year of education above high school to qualify. One year of education above high school or one to two years of related job experience. Experience/Education combination: Equivalent combination of experience and education qualify for an entry level position for which both education and experience are acceptable. Ability to pass a required level of security clearance (NACI-level background check). No sponsorship available All candidates must be able to: Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift Lift up to 50 lbs from floor to waist Lift up to 20 lbs Carry up to 40 lbs a reasonable distance Push/pull with 30 lbs of force All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

SUMMARY: Patients Service Representatives (PSRs) coordinate across patient care continuum by being the first and most frequent contact with patients, families, providers, and office staff. PSRs assist in coordination of care by serving as patient and provider advocate by answering all specific questions, while educating and guiding patients through the complicated process of healthcare. PSRs also follow-up on calls by completing research, solving problems, and contacting various parties to implement solutions. The role of PSR focuses on problem solving, patient advocacy, education and guidance by meeting the patient's needs and preferences for quality health care. This is accomplished by delivering proactive, planned, and coordinated evidenced-based care. **Must speak Spanish** ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following. Other duties may be assigned. Responsible for check-in and check-out of all patients, insuring complete and accurate patient information, entering billing/encounter information into corporate practice management system accurately and timely, collecting co-payments, deductibles, etc from patients, and collecting billing information for all payers types. Provides new and/or established patients with all forms that must to be completed or updated to ensure accurate patient demographic, insurance, financial (Sliding Fee Scale) and UDS information. Must also ensure the completeness of the forms and the accuracy of the data obtained are entered correctly into the corporate practice management system. Information will be updated each time patient comes into office to be seen. Representative will also provide assistance to patient(s) on any question(s) the patient(s) may have pertaining to the form(s). Greeting patients in a professional and courteous manner to ensure excellent customer service and satisfaction. This includes face to face and/or via telephone. Answering telephone calls in a professional and courteous manner and directing phone calls to the appropriate staff member. Scheduling patient appointments (to include follow-up visits) for individual location(s) in a timely manner and in accordance with corporate production goals. Verifying and obtaining all information from the patient regarding demographic, insurance and financial (Sliding Fee Scale) is accurate and all copies of appropriate documentation to support demographic, insurance and financial information is filed in the patient's medical/dental record. Establish medical/dental record for all new patients. Responsible for making sure all the correct administrative and patient care forms are complete and filed in the appropriate order in the medical/dental record. When computer systems are down, retrieve patient medical record for patient visit and provide to the appropriate medical staff and re-file chart upon completion of visit and appropriate signatures have been received. When computer systems are down, responsible for printing encounter form at check-in and entering all encounter charges and receipts immediately upon completion of the visit. Run and balance corporate practice management system end of day charge report totals only when computer system is down. Run and balance corporate practice management system end of day receipt report totals between encounters, batch report (I.e. check conversion, cash and credit/debit card machine) and cash drawer. Complete daily report form for appointments, production, charges, monies collected, batch report totals, drawer start off and petty cash along with corporate practice management system end of the day receipt report totals to Billing Manager at the close of each day. Open mail and distribute mail. Faxing patient correspondence to outside entities from providers. This could include paper or electronic faxes depending on the type of fax. Cover vacancies for Billing and Call Service Representative position(s) during vacations, sickness, or vacant positions. Assist with purging of Medical and Dental records as directed. Complete daily deposit slip(s). Assist billing department in research and follow up on all denials for payment. Provide back-up for call center including appointment scheduling. Responsible for ordering office supplies and keeping work area clean and neat. Other reasonable duties as assigned. QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: High School graduate with two years of Medical or Dental clinic front desk operations experience. LANGUAGE SKILLS: Must speak Spanish*** Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. MATHEMATICAL SKILLS: Ability to apply basic concepts of mathematics and computations. REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. COMPETENCY/SKILLS REQUIREMENTS: Competency required in the areas of communication, excellent verbal and written skills. Use of computer skills to include Microsoft Word and Excel. CERTIFICATES, LICENSES, REGISTRATIONS: None OTHER SKILLS AND ABILITIES: Familiarity with effective use of computerized accounting/billing systems. Must be able to use other equipment such as a fax, copier, scanner, and calculator. Good organizational skills and the ability to perform numerous tasks simultaneously in a fast-paced office environment. Good analytical skills, stickler for details, sense of personal responsibility for work performance, and a professional attitude. The ability to work without constant supervision and adhere to policies and procedures is a must. PHYSICAL/MENTAL DEMANDS: The physical/mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, climb, balance on two feet, stoop, kneel, crouch, or reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Mental demands include the ability to learn, adapt to changes, pay close attention to details, exercise discretion and good judgment, develop options and solutions to crisis and problems, gather and analyze facts, courteous and professional behavior, deal with stressful situations and adhere to company policies and procedures. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

The selected applicant will coordinate monthly call and shift work schedules for various areas and will develop and implement recruitment strategies to secure providers to fill assignment vacancies. The scheduler will source, pre-screen, present, and secure providers to fill assignment vacancies. Will ensure providers are compliant with contracts, credentialing, malpractice coverage, DEA, enrollment with Medicare/Medicaid, and orientation before beginning assignments. Manage relationships with independent contractors and agencies who provide work for locum assignments and negotiate provider assignment agreements. Prepare all independent contractor and agency provider invoices and present for signature. Manage monthly accrual logs for AP related to all provider assignment expenses. The Provider Scheduling Coordinator and Provider Recruiter will work on occasion to assist or backfill the other to meet the work demands of the department. Requirements: BS or BA in business, human resources, marketing, or related field. One year of job-related experience, preferred. Good working knowledge of physician scheduling and recruitment tools. Knowledge of medical staff bylaws and regulations relevant to provider agreements, recruitment, and scheduling. Strong written, oral, and interpersonal communication skills. Ability to handle difficult situations and conversations directly and firmly but with tact and diplomacy. Ability to manage multiple projects simultaneously and follow through on assignments in a timely manner. Hours: This is a full-time, salaried position. Typical working schedule is Monday - Friday, 8:00am - 5:00pm. May be required to work other hours for effective department operations. It may be necessary to work some night, weekend, and holiday hours on occasion to fulfill job duties and responsibilities. Your Health, Our Passion!

Discover a rewarding career path with Avance Care - where innovation meets compassion. Avance Care is growing fast, with 35 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC - and we're looking for passionate individuals to grow with us. As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients. Step into a vital role at the front lines of care. As a Front Desk team member, you'll be the first point of contact for our patients - creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out. This is a full-time role involving 12-hour weekday shifts and a rotating weekend schedule. Our clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions. We offer a comprehensive benefits package available on the first of the month following 30 days of employment. Selected Responsibilities: Meet, greet, and assist patients promptly, efficiently, and in a professional manner Set up new patients and update current patients' information in the EMR system Schedule and reschedule appointments, as well as coordinate walk-in patients Answer phone calls promptly and relay messages when necessary Maintain the front desk and reception area in an organized, orderly fashion Collect co-payments, deductibles, and co-insurances Process referrals and provide complete and accurate referral information to our patients Balance cash register and ensure all credit payments are accurate Explain fees, services, and policies Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience. Other Priorities: Strong verbal and written communication Ability to maintain confidentiality and integrity Growth mindset Flexibility and resilience If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume. All offers of employment are contingent upon the successful completion of a background check and drug screen. Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.

Job Description Are you looking to make a difference in healthcare? Look no further! MedQuest Imaging, a trusted partner of Novant Health, is seeking dynamic individuals to join our team. We're a premier manager of outpatient diagnostic imaging facilities, dedicated to our team members' growth and development and we want you. Facility: Carolina Imaging of Fayetteville Location: 3628 Cape Center Dr Position Type: Full-time Work Schedule Details: Responsibilities In this position, you will serve as the initial point of contact with patients, referring physicians, and the general public on the imaging center's behalf which includes, but is not limited to: welcoming all patients and their family members into the imaging center, making patients and all visitors feel comfortable, and anticipating and attending to the needs of our patients. This position includes checking patients in, answering the telephone, routing incoming calls to the appropriate party, scheduling patient appointments, collecting balances from patients' financial responsibility at time of service, and other front office/desk duties as necessary. Qualifications Education: High School Diploma or equivalent Prior Experience: 0 - 2+ years of experience working in a customer support role or hospitality field Special Qualifications: Strong customer service background and focus Professional written and verbal communication skills Working knowledge and ability to perform accurately and efficiently on computer Demonstrated ability to multi-task Ability to work in a fast-paced environment Preferred Skills/Experience: Experience working in a physician practice or other type of medical services office Knowledge of medical terminology Prior patient collections experience in a medical setting Medical records experience Bachelor's Degree

Feel good about helping others feel better, and feel good about a career with FastMed! For the past 20 years FastMed has served as the front door of healthcare for our communities. We offer a comprehensive range of Urgent Care services, in addition to Occupational Health services, an expanding network of Family Medicine clinics & Telemedicine services. Feel good about joining the fastest-growing urgent care provider in the U.S with over 100 locations nationwide. POSITION SUMMARY: We are hiring a Patient Services Advocate (front office Medical Assistant) to join our dynamic team and be “the face” of our clinic. Our ideal candidate has incredible customer service skills, a warm and friendly personality, is detail oriented and is able to prioritize in a fast paced environment. Previous experience working in a healthcare setting as a front office Medical Assistant or Medical Administration is a plus! Must have strong work history and be reliable. Must have strong attention to detail Must be flexible with scheduling and able to work some 12 hours shifts (weekdays) and some weekends. Must be able to remain calm and compassionate in a fast paced, sometimes hectic environment. Must be willing to learn new tasks in a healthcare office. FASTMED OFFERS: Flexible schedules that promote work/life balance Career advancement New hire training, plus ongoing training and development Benefits for all full-time team members ( Medical, Dental, Vision, Paid Time Off, Life Insurance, 401k with company match, complimentary clinic visits each month (limited), Short Term Disability, Flexible Spending Account, and much more!) If you go above and beyond to deliver exceptional service, thrive in a fast paced environment, and value teamwork…then join us on our mission to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion! POSITION QUALIFICATIONS: 1-2 years of customer service experience. Experience in a healthcare setting, preferred. Medical Administration or front office Medical Assistant experience preferred EMR experience a plus Typing and computer proficiency in Windows based software Highschool Diploma or GED Graduate of Medical Assistant or Medical Administration program a plus BLS/ CPR Certified APPLY TODAY and Feel good about your future with FastMed! Feel good about delivering high standards for quality care and safety. FastMed Urgent Care is the only independent urgent care operator to be awarded The Joint Commission's Gold Seal of Approval ! Feel good about your professional growth through ongoing training and opportunities to elevate your career! *FastMed Urgent Care often promotes from within! Feel good about FastMed ensuring your health and safety. *FastMed Urgent Care follows applicable CDC guidance for COVID-19 and Joint Commission Standards.

About the Role: In anticipation of future government awards, GiaCare Inc. is now accepting applications for Clinical Certified Medical Support Assistant to support FT Bragg, North Carolina. Education: Graduate from a medical assistant training program accredited by Commission on Accreditation of Allied Health Education Programs (CAAHAP) or the Accreditation Bureau of Health Education Schools (ABHES) of the American Medical Technologies or a formal medical services training program of the United States Armed Forces Experience: One years' experience of clerical, office, customer service, or other administrative work One year's experience within the last two years as a Certified Medical Assistant. Certifications: Current certification as a medical assistant by the American Association of Medical Assistants or current registration by American Medical Technologists. Basic Life Support (BLS) Duties: Perform as the central coordinator of daily clinical activities surrounding service members, their families, providers, and support staff, functioning within a national level clinical facility, tasked with addressing highly complex diagnostic and treatment referrals. Manage patient records, scheduling appointments, and coordinating communication between staff and patients. Collect and document patient information, updating patient records, and verifying insurance information. Scheduling appointments, confirming appointments, and managing patient flow. Provide a positive experience for patients, answering phones, and addressing patient inquiries. Prepare examination rooms prior to patient's arrival. Assist with patient check-ins, admissions, discharges, and transfers as directed. Closeout patients within 24 hours of visits. Check patient's vital signs, to include temperature, respiration, pulse, weight, blood pressure, and pulse oximeter reading. Obtain and document patient's current medical history, drug history, chief complaints, allergies, and vital signs on updated forms. Perform diagnostic procedures when ordered. Maintain examination room stock levels and perform routine maintenance of examination rooms. Complete lab and x-ray requisitions in accordance with clinical policies. Enter demographic data into the computer upon patient check-in; enter departing time when patient is released. Comply with regulatory, MTF, and Joint Commission quality inspection/ peer review/ utilization management requirements, and applicable system applications. Contractor employees shall prepare all documentation to meet or exceed established MTF standards, to include, but not limited to: timeliness, accuracy, content, and signature. Contractor employees shall only use DoD approved abbreviations for documentation in the patient health records. Document and close notes in MHS Genesis within three (3) business days of patient encounters. Respond to beneficiary messages submitted and received in the MHS Genesis secure portal systems within one (1) business day. Benefits: Medical Insurance (GiaCare pays for employees' medical benefits) Vision Insurance Dental Insurance Short-Term Disability Insurance Life and AD&D Insurance Paid Time Off (PTO) 401k (Non-matching) Employee Referral Program About GiaCare: GiaCare, Inc. is a proud woman-owned business founded with a clear and unwavering mission: “To better the lives of our patients and caregivers through high-quality healthcare.” We specialize in delivering comprehensive medical staffing solutions across the United States, with a core emphasis on serving the Department of Defense and other Federal Government agencies. Our team includes a diverse range of skilled healthcare professionals, enabling us to meet both permanent placement and travel staffing needs with precision and reliability. GiaCare prides itself on providing mission-critical support where it matters most. We are especially honored to support our military communities by ensuring quality healthcare for active-duty service members, veterans, and their families. At GiaCare, we are deeply proud of our exceptional workforce professionals who are not only highly qualified but also deeply committed to making a difference. Join us today and become part of a purpose-driven team where our mission is to inspire, empower, and enhance lives within our communities and throughout our organization.

Pinehurst Medical Clinic (PMC) PMC is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952. PMC consists of over 130 providers, approximately 750 employees, and 16 locations. Benefits to support you and your family: PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally. That's why, as part of the PMC team, you'll have a package of benefits that covers your health, well-being, family, and future. For more information regarding our benefits click here for our benefits overview. What will you do as a PMC Patient Service Representative (PSR) As a PMC Patient Service Representative (PSR) you will serve as an essential part of the patient's experience acting as a liaison between patients and medical support staff by greeting, instructing, and directing patients and visitors. You will perform various tasks such as entering all patient demographics, insurance information, and collection of payments upon check-in/out or when scheduling an appointment. Along with scheduling patient appointments for both established and when appropriate new patients. Check out what a day as a PSR at PMC. A day in the life of a PMC Patient Service Representative (PSR) may include: Greeting our patients and visitors in a prompt, courteous, and helpful manner; answering requests for information. Checking in patients, verifying and updating necessary information, then acknowledging patients and checking patients out. Along with assuring that patients are kept apprised of the physician's timetable in the event, it will increase the patient's waiting time. Advises patients regarding certain financial obligations including but not limited to co-payments, deductible amounts, insurance eligibility, etc. Maintaining the lobby in a neat and orderly manner including keeping magazines current. Maintaining and coordinating the physicians' schedules, having a thorough knowledge of physician specialties and medical practices. Answering telephones and returning calls in a timely manner, taking messages, handling requests, and providing accurate information as necessary. Handling mail, paperwork via fax, and medical records, assuring accuracy and completeness. Being a key piece in the PMC mission by providing the highest quality of care to our patients and the communities we serve. Required Qualifications High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Preferred Qualifications One to two-year experience in a medical office setting. Shift: Day Shift (Monday through Friday) no weekends or holidays Pay Type: Hourly (Non-Exempt) The Pinehurst Medical Clinic is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law

State of Location: North Carolina Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Patient Coordinator: Full Time (40 hours/week) Garner, NC Why Choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications: 2+ years of administrative experience in a healthcare setting is preferred. Proficiency in Microsoft Office applications such as Excel, Word, and Outlook. Great time management and ability to multi-task in a fast-paced environment. Self-motivated with a drive to exceed patient expectations. Adaptability and positive attitude with fluctuating workloads. Self-motivated with the eagerness to learn and grow. Dedication to exceptional patient outcomes and quality of care. We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full Time Salary: $15 - $17 / hour At Aspen Dental, we put You First. We offer: * A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* * Career development and growth opportunities with our best-in-class training program to support you at every stage of your career * A fun and supportive culture that encourages collaboration and innovation * Free Continuous Learning through TAG U How You'll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. * Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards * Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection * Balance nightly deposits and credit card processing * Additional tasks as assigned by the Manager Preferred Qualifications * High school diploma or equivalent * Strong communication and interpersonal skills with an ethical mindset * High regard for time management * Organized and detail oriented * Must be age 18 or older Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. * May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Profit sharing Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. Responsibilities Greet patients who walk through the door Ascertain their needs and get them checked in Pull their medical records, or take a new patient history Answer the phone and schedule appointments or answer patient questions Maintain comprehensive medical records, as needed Qualifications Strong customer service skills Excellent organizational skills Attention to detail Familiarity with basic computer programs, such as the Microsoft Office suite Previous office experience desired