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Patient care coordinator jobs in Greenville, SC - 294 jobs

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Patient Care Coordinator
Front Desk Coordinator
Patient Service Representative
Patient Coordinator
Patient Access Representative
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Patient Advocate
Customer Care Coordinator
Medical Staff Coordinator
Scheduling Specialist
Emergency Room Registrar
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Patient Service Coordinator
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  • Registrar - Emergency Business Office

    Anmed 4.2company rating

    Patient care coordinator job in Anderson, SC

    Located in the heart of Anderson, South Carolina, AnMed is a dynamic, not-for-profit health system dedicated to delivering exceptional care with compassion, innovation, and integrity. At AnMed, our mission is simple yet powerful: To provide exceptional and compassionate care to all we serve. AnMed has been named one of the Best Employers in South Carolina by Forbes, reflecting our commitment to a supportive, inclusive, and purpose-driven workplace. Whether you're just starting your career or looking to grow in a new direction, you'll find opportunities to thrive, lead, and make a meaningful impact here. The Registrar II receives, coordinates, and implements the initial patient experience by providing registration tasks. While ensuring patient satisfaction, the Registrar II will maintain registration and accurately collect patient liability for emergency room services, while adhering to EMTALA guidelines. The Registrar II will additionally act as an Emergency Services Secretary. This role provides clerical support/assistance to providers and nursing staff, effectively communicating, multi-tasking, and is proficient on all emergency room processes. Individuals serving in the registration and secretary roles are responsible for providing excellent customer service to our patients, visitors and staff while maintaining confidentiality of our patients PHI. Duties & Responsibilities Accurately complete registration for each patient. Accurately explains/educates patients on forms and potential patient financial responsibility. Collect patient liability for emergency services rendered including but not limited to co-pays, deductibles and out-of-pocket expenses. Effectively maintain the secretary's desk. Organize patient charts. Ensure documentation is maintained for all alerts called in the ED. Serve as a patient liaison, via phone, during times that visitors are not permitted in the ED. Complete admission documentation on patients transitioning to OBS or IP status. Qualifications High School graduate or GED. Excellent communication skills, written and verbal. Prior experience in a customer service role. Preferred Qualifications Knowledge of medical terminology. Prior experience with medical insurance including commercial and government carriers. Knowledge of HIPAA, Corporate Compliance and Regulations. Prior hospital/Emergency Department experience. EPIC experience. Benefits* Medical Insurance & Wellness Offerings. Compensation, Retirement & Financial Planning. Free Financial Counseling. Work-Life Balance & Paid Time Off (PTO). Professional Development. For more information, please visit: anmed.org/careers/benefits *Varied benefits packages are available for positions with a 0.6 FTE or higher.
    $27k-33k yearly est. 7d ago
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  • Patient Care Coordinator

    AEG 4.6company rating

    Patient care coordinator job in Simpsonville, SC

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager
    $51k-66k yearly est. 19h ago
  • Customer Experience Coordinator (Relief) - Greenville, SC

    Veterinary Emergency Group

    Patient care coordinator job in Greenville, SC

    ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work . THE JOB As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation-so you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say YES and put pets and customers experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU'LL DO Greet every customer with warmth and urgency, whether in person, over the phone, or online Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly Deliver personalized, memorable experiences-always looking for creative ways to say “yes” to customer needs Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate Keep nurses and doctors updated on customer needs for a seamless care experience. Provide confidential, compassionate guidance on financial options and end-of-life decisions Process payments accurately while protecting personal and financial information. Follow up with customers after visits to check on their pet's care and strengthen relationships Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED 2+ years of experience in a customer service role Advanced proficiency in computer programs and practice management software Highly organized, with strong attention to detail Strong communication skills; able to interact positively with anyone and everyone The ability to multitask and thrive amid chaos High emotional intelligence, able to read a room and plan and act accordingly Adaptable and amenable in high stakes environments Problem solving skills and a focus on innovation Must be willing to work in a noisy environment with strong or unpleasant odors Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU Competitive compensation Flexible work schedules to support your life outside of work Generous employee referral program, so our awesome people can bring in more awesome people And the little (big) things, like comfy scrubs, cool VEG swag, food in the fridge for when you're hungry DEI At VEG, diversity is not just a word-it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.
    $29k-40k yearly est. Auto-Apply 7d ago
  • Triangle Vision Optometry Patient Care Coordinator

    Essilorluxottica

    Patient care coordinator job in Greenwood, SC

    Requisition ID: 910659Store #: T048Position:Patient Care CoordinatorTotal Rewards: Benefits/Incentive Information Triangle Vision Optometry has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Greenville Nearest Secondary Market: South Carolina Job Segment: Patient Care, Nursing, Ophthalmic, Optometry, Medical, Healthcare
    $28k-45k yearly est. 57d ago
  • Patient Care Coordinator/ Engager

    Lucid Hearing Holding Company 3.8company rating

    Patient care coordinator job in Anderson, SC

    Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Anderson, SC Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.
    $18 hourly 51d ago
  • Patient Services Representative

    Godshall Recruiting

    Patient care coordinator job in Greenville, SC

    Salary: $17-$18/hour Is this your perfect fit? • Do you possess a compassionate, patient-focused attitude and commitment to providing excellent patient customer service? • Hiring Immediately If that describes you, we need to talk! What your day will look like: • Ability to manage a high volume of calls in a timely manner • Schedule/cancel and confirm appointments and document properly • Monitor schedules and maintain appointment cancellation lists • Understand and follow policies for escalating calls to the clinical area Benefits: • Medical • Dental • Vision • 401K w/match Type: Temp - Hire To be a champion in this role, you will need: • Epic experience preferred • Ability to multitask and prioritize effectively in a fast-paced environment. • Ability to problem solve. We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we ask that you give us 1-2 business days to review your experience and skills. You will then hear back from one of our recruiting professionals on your next step. If you are checking in to see what types of roles we have, please consider reaching out to your recruiter instead. We will happily update your file and make sure we consider you for all roles your experience is a perfect fit for! Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.
    $17-18 hourly 57d ago
  • Patient Service Coordinator

    Blue Cloud Pediatric Surgery Centers

    Patient care coordinator job in Greenville, SC

    NOW HIRING PATIENT SERVICE COORDINATOR - DENTAL OFFICE FRONT DESK ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
    $32k-44k yearly est. 12d ago
  • Front Desk Coordinator - Powdersville, SC

    The Joint 4.4company rating

    Patient care coordinator job in Greenville, SC

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $14-$16/hr Depending on Experience including commission Mondays, Friday-Sunday schedule What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $14-16 hourly 38d ago
  • Care Coordinator - Foster Care

    Miracle Hill Ministries 3.2company rating

    Patient care coordinator job in Greenville, SC

    Job Description Miracle Hill Ministries is South Carolina's largest and most comprehensive provider of homeless services. At our core, we exist to serve people experiencing homelessness-physically, emotionally, and spiritually. We share the Good News of Jesus with them as they move toward independence, stability, and healthy relationships. Summary / Purpose of Position: Coordinate and Supervise care coordination, case planning, individual service activity and required documentation for assigned foster families and children. Essential Duties and Responsibilities: The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Conduct Intake and Discharge Procedures for foster children Monitor adjustment, well-being and progress of children in placement on your caseload Meet with children and foster parents at least once face to face each month and contact regularly as needed to advocate for and assist children with placement issues, behaviors, plan of care goals, and progress. Ensures that Foster parents are meeting all licensing and contract regulations. Conduct staffing with participating agencies, staff, youth, and families as required for service delivery. Ensure Family involvement, visitation with the child/youth's family of origin, unless prohibited by the court. Miracle Hill agency liaison with the referring agencies, local schools, community resources and providers. This includes a working relationship with SCDSS caseworkers, Guardian ad Litems, Therapists, Mentors, Biological families, and relatives. Complete Documentation and update before deadlines including care plans, progress information and maintain child files as required by agency and state standards. (Safety plans, Individual Service Plans, progress notes and other required documentation for the child's file. Documentation will be kept in accordance with licensing standards. Adherence to all regulatory standards and Miracle Hill Ministries policies Prepare critical incident reports and submit them to DSS staff. Will be assigned rotation in on-call rotation and will respond to crises or emergency situations. Assistance with the crisis situation may require a face-to-face home visit. Advocate for children and assist children and foster parents with behavior interventions, placement stability and success for youth. Assist with investigating allegations of abuse/neglect relating to MH foster parents as requested by Director Assist in goal achievement for individual service plans Have a willingness to share the good news of Jesus Christ, give a personal testimony and pray with/for those served by the ministry This is a Full-time position that will require a significant amount of telecommuting/ remote working. This position requires individuals to perform their work from locations other than their employer's physical office, as approved by their supervisor. Locations may include, but are not limited to, foster family homes, home office, family court, hospitals, or DSS. Individuals will be obligated to travel to their physical office for meetings, supervision, paperwork or as scheduled/deemed necessary by their supervisor. Other duties as assigned by the supervisor Supervisory Responsibilities: This position has responsibility for supervising foster parents and their license Qualifications: Education or equivalent experience: a Master's degree in social work or other related areas of study and one year of experience working with the population served; or a Bachelor's degree in social work or other related areas of study and two years of experience working with the population served. Closely related fields acceptable in meeting these qualifications include social work, counseling, psychology, sociology, criminal justice and recreational therapy. Specialized training required: CPR/First Aid, Behavior intervention, medication administration training, trauma informed training, prudent parenting training. Provided by Miracle Hill upon hire if not current. Other: Ability to deal with highly stressful situations and persons who may be stressed. Ability to exercise judgment and discretion in interpreting and applying various procedures and guidelines. Training in providing services to children/youth exhibiting medical, developmental and/or behavior problems and in supervisory role of those caring for children. Licenses or Certifications: Must become Certified Adoptions Specialist within 6 months Religious: As an evangelical Christian ministry, Miracle Hill values its rights under federal law to hire individuals who share the Christian faith and the ministry's doctrinal beliefs. To be considered for employment, ALL APPLICANTS MUST read and agree with our Doctrinal Statement and Employment Qualifications (scroll down on page to see qualifications).
    $28k-41k yearly est. 28d ago
  • Hospital Based Patient Advocate (M-F with 1 weekend per month)

    Elevate Patient Financial Solution

    Patient care coordinator job in Greenville, SC

    Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Greenville, SC, with a Monday-Friday schedule from 8:30am-5:00pm and working one weekend per month with rotating holiday coverage. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer
    $29k-36k yearly est. 60d+ ago
  • Patient Service Representative

    Robert Half 4.5company rating

    Patient care coordinator job in Greenville, SC

    Description We are looking for a dedicated Patient Service Representative to join our team in Greenville, South Carolina. In this role, you will be responsible for providing exceptional customer service and administrative support to patients. This is a contract-to-permanent position, offering an excellent opportunity to grow within the healthcare industry. Responsibilities: - Manage a high volume of inbound and outbound calls, averaging 60-80 daily. - Deliver outstanding support and assistance to patients, ensuring their needs are met. - Accurately input patient information and other relevant data into the system. - Coordinate and schedule patient appointments efficiently. - Maintain a detail-oriented and empathetic demeanor while interacting with patients. - Collaborate with team members to ensure seamless patient service operations. - Address patient inquiries and resolve issues promptly. - Uphold confidentiality and compliance with healthcare regulations. Requirements - Previous experience in patient scheduling or registration is required. - Strong proficiency in call center customer service operations. - Excellent communication skills with the ability to assist patients effectively. - Familiarity with data entry and healthcare administrative tasks. - Ability to manage multiple tasks while maintaining accuracy and attention to detail. - Knowledge of healthcare industry standards and practices. - Capable of working in a fast-paced environment with a focus on patient satisfaction. TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .
    $26k-32k yearly est. 4d ago
  • Patient Access Specialist

    Crossroads Treatment Centers

    Patient care coordinator job in Greenville, SC

    Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. Day in the Life of a Patient Access Specialist Answer incoming and returning calls. Respond quickly to patient inquiries. Scheduling/rescheduling patients to the appropriate clinic utilizing various EMR systems. Demonstrate exemplary customer service. Answer basic patient questions and provide program-specific information as required. Assist with other duties as directed. Education and Experience requirements At minimum, High School Diploma or GED required. Customer Service experience in a fast paced environment preferred. Experience in healthcare, addiction medicine, call center preferred. Lived Addiction experience is a plus. Schedule Saturday, Monday and Tuesday; 7:00am-7:00pm Position Benefits Have a daily impact on many lives. Excellent training if you are new to this field. Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events. Opportunity to save lives everyday! Benefits Package Medical, Dental, and Vision Insurance PTO Variety of 401K options including a match program with no vesture period Annual Continuing Education Allowance (in related field) Life Insurance Short/Long Term Disability Paid maternity/paternity leave Mental Health day Calm subscription for all employees
    $24k-32k yearly est. Auto-Apply 18d ago
  • Bilingual Lead Medical Coordinator_JOR

    National Youth Advocate Program 3.9company rating

    Patient care coordinator job in Greenville, SC

    Working At NYAP NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members. 33 Paid days off each year! (11 holidays + 22 days PTO) Healthcare Benefits for you and your family Pet insurance that provides discounts and reimbursements Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!) Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU's and ongoing trainings/education Why Work with Us? Exciting Benefits and Opportunities at NYAP! The Lead Medical Coordinator is responsible for overseeing health services as well as coordinating the provision of timely, appropriate health services for children in care. Lead Medical Coordinators supervise Medical Coordinators and provide appropriate staff training on medical, dental, and public health topics relevant to pediatrics, adolescent, and migrant health. They are responsible for developing and maintaining policies and procedures for confidential health record management, triage of health concerns, medical emergency response, environmental health and safety, and post-release health care planning/care coordination. RESPONSIBILITIES The Lead Medical Coordinator will be responsible for the following: Perform all work in a manner consistent with the National Youth Advocate Program's mission, values, and philosophies. Provide children with a positive and appropriate medical environment consistent with the National Youth Advocate Program's mission, values, and philosophies. Responsible for overseeing health services as well as coordinating the provision of timely, appropriate health services for children in care. Supervise other Medical Coordinators and provide appropriate staff training on medical, dental, and public health topics relevant to pediatrics, adolescent, and migrant health. Responsible for developing and maintaining policies and procedures for confidential health record management, triage of health concerns, medical emergency response, environmental health and safety, and post-release health care planning/care coordination. Ensure confidentiality of health records and adhere to NYAP, State, and Funder guidelines for protected health information (PHI). Ensure appropriate communication of health needs to case managers and clinicians. Support in scheduling health care appointments in accordance with NYAP and other policies and procedures. Assist in transportation of children to and from health care appointments and accompanying children during appointments. Assist in obtaining medical clearances from healthcare providers. Preparing Treatment Authorization Requests (TARs) prior to appointments and following up to ensure payments. Ensuring qualified interpretation and translation services are in place. Participate in intakes and discharges of children, preparing medical documentation package, and scanning/uploading documents in portals and health record systems. Collaborate with children's assigned cross-functional team and medical, mental health, dental, and pharmacy providers to ensure appropriate care to the children, including but not limited to assisting healthcare providers in completing the PCU process to become an approved provider. Report medical emergencies via SIR/CLE process in accordance with ORR/NYAP's policies and procedures. Elevate issues of medical concern to supervisors, assigned cross-functional team, as appropriate, healthcare providers, and the Division of Health (DoH) for consultation and guidance. Support foster parents by providing education on medical policies, answering questions related to the children's medical care, assisting them with required medical responsibilities, and supplying them with necessary authorization and ID documents for medical services. Collect forms and health records from medical providers, ensuring they are thoroughly completed and scanned/uploaded into the appropriate portals and health record systems. Complete and submit all assigned documentation within the required timeframe, including placement documents, assessments, medical packages, medication and temperature logs, medical summary forms, medical checklists, and more. Upload documents to the appropriate portals and health record systems and ensure physical health files and records are properly filed in a secure location, in compliance with health record confidentiality requirements. Regularly communicate with the children's care teams and strive to meet continuous quality improvement measures related to medical records and the timelines for uploads. Maintain medicine cabinets and first aid kits by ensuring they are stocked with up to date over the counter (OTCs) medications, first aid supplies, and other essential medical items to promote the health and safety of the children in care. Provide in-service training and ongoing education to staff and foster parents on the health-related needs of children, five rights of medication administration, CPR, and First Aid. Maintain Red Cross CPR/First Aid Trainer's Certifications Assist and support Program Leadership during auditing processes. Performs other duties as requested. MINIMUM QUALIFICATIONS Licensed Registered Nurse (RN) with a Bachelor's or Higher health-related education qualification Bilingual fluency in English and Spanish is required. Minimum of 1 year of employment in public health or a healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care. (1) year of experience working in the child welfare field working with children and/or adolescents in a social service setting. Must have a valid driver's license, excellent driving record, a safe and clean personal vehicle, and current automobile insurance. Must be able to maintain compliance with attending agency required training programs. Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. OTHER SKILLS Experience scheduling medical appointments Experience documenting medical appointments Recognizes and understands the needs of the immigrant population, providing support and creating a safe environment for the children in the program. Demonstrated ability to maintain liaisons with community health providers and expand community health network. Must be open to and willing to work non-traditional hours and be available for on-call phone consultations as needed. PHYSICAL DEMANDS Use of manual dexterity, tactile, visual, and audio acuity. Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands. Occasional lifting (up to 25 pounds), bending, pulling, and carrying. Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Qualifications An Equal Opportunity Employer, including disability/veterans.
    $39k-50k yearly est. 17d ago
  • Senior Patient Access Specialist

    Ensemble Health Partners 4.0company rating

    Patient care coordinator job in Greenville, SC

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $18.65 - $19.90 based on experience *This position is an onsite role at Bon Secours - St Francis - Eastside- in Greenville, SC* The Senior Patient Access Specialist is responsible for performing admitting duties for all patients receiving services at Ensemble Health Partners. Additional duties can include training, scheduling, and other senior-level responsibilities. They are responsible for performing these functions while meeting the mission of Ensemble Health Partners and all regulatory compliance requirements. The Senior Patient Access Specialist will work within the policies and processes that are being performed across the entire organization. Essential Job Functions: Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity or compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician order while utilizing an overlay tool and providing excellent customer service as measured by Press Ganey. They will serve as the SMART for the department. They are to adhere to Ensemble Health Partners policies and provide excellent customer service in these interactions with the appropriate level of compassion. Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable. Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. A Senior Patient Access Specialist is responsible for the development of training materials and programs for new hires to the department, as well as providing continuing education to associates in all areas of the revenue cycle. A Senior Patient Access Specialist is responsible for the development of staff schedules within the patient access department. A Senior Patient Access Specialist will have on-call responsibilities for the department, including providing after-hours support and guidance. As part of on-call responsibilities, the Senior Patient Access Specialist may be responsible for working unscheduled times to cover staffing issues. Senior Patient Access Specialist are responsible for the collection of point of service payments. These activities may be conducted in emergency, outpatient, and inpatient situations including past due balances and offering payment plan options The Patient Access Specialist is expected to adhere to Ensemble Health Partners policies and provide excellent customer service in these interactions. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access Leadership. Senior Patient Access Specialists will be held accountable for point of service goals as assigned. Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness's name. Explains and distributes patient education documents, such as Important Message from Medicare, Observation Forms, Consent forms, and all forms implemented for future services. Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate including pre-registration of patient accounts prior to the patient visit which may include inbound and outbound calls to obtain demographic information, insurance information, and all other patient information. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Job Experience: 1 to 3 Years Education Level: Associate degree or Equivalent Experience Other Preferred Knowledge, Skills, and Abilities: Understanding of Revenue Cycle including admission, billing, payments, and denials. Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification. Knowledge of Health Insurance requirements. Knowledge of medical terminology or CPT or procedure codes Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights
    $24k-29k yearly est. Auto-Apply 20d ago
  • Patient Experience Coordinator

    Flagship Specialty Partners

    Patient care coordinator job in Greenville, SC

    Become a valued team member for a dynamic, growing, fast-paced oral surgery practice where you are encouraged to learn and grow! Our world-class team includes highly skilled oral and maxillofacial surgeons dedicated to providing outstanding care and service to all our patients. We offer exceptional benefits, 401k (with match), eight paid holidays, and a generous PTO accrual that starts right away! *Pay ranges noted are autogenerated by Indeed (or other career sites) and are not Flagship's evaluation of pay, which is a consideration of job experience, certifications, etc.* Continue your career in a role that allows you to ensure all patients' needs are met so they receive an outstanding experience in our office. Be the point of contact for referrals and help guide patients through the process from start to finish. Here are some of the job duties you will perform: Exhibits outstanding customer service with the patient as a number one priority Answers the telephone and either responds to inquiry, directs caller to appropriate personnel, or creates a new patient appointment. Confirms patients' appointments and gives patients the instructions necessary prior to their initial appointment. Contacts patients regarding their benefits and/or co-pays and coverage information for all outpatient procedures. Assures timely response to third party payers requests for additional information. Coordinates baseline aspects of our benefit verification or self-pay payment options for all new patients. Coordinates with other co-workers and offices to verify referrals and radiography. To be considered for this role, you need to have the following qualifications: High school diploma (or equivalent) and prior experience working in a medical or dental office Proven ability to access, input, and retrieve information using a variety of computer programs, including Microsoft Office products Demonstrated level of comfort with and ability to quickly learn new software programs and EMR Some of our preferred qualifications are: Associates or Bachelor's degree in healthcare administration (or related field) 2+ years experience as a patient care/medical office coordinator with patient scheduling, insurance verification & billing, and collection experience Experience with medical/dental insurances, ICD-10 coding, data entry, appointment/surgery scheduling Experience with financial counseling in a medical office
    $30k-41k yearly est. Auto-Apply 20d ago
  • Patient Coordinator- Augusta Road

    Progrin Dental

    Patient care coordinator job in Greenville, SC

    Job Description Patient Coordinator - Ready to love where you work? Look no further! At ProGrin Dental, we're not just fixing teeth - we're changing lives. We're a value-driven, people-obsessed dental group committed to delivering unforgettable patient care and building a workplace where our team thrives. Our patients are treated like family, and we strive to create unforgettable experiences by delivering unreasonable hospitality! We're growing and looking for an energetic, compassionate Patient Coordinator who thrives in a team environment and wants to develop their skills and their career. What Makes ProGrin Different? 4-6 weeks PTO Wellness Program- Our team members take home an average of $1,871.65 more each year by participating! Health & life insurance 401K with 4% match Paid birthday off Figs uniforms Mentorship & growth training (we invest in YOU!) Bonus opportunities for patient & team referrals Fun culture - We work hard and play hard! Themed dress-up days, office parties, quarterly outings, and more! Supportive doctors who work with you, not above you What You'll Do: Patient Experience & Administrative Duties Answer and respond to telephone inquiries professionally and efficiently. Confirm and schedule patient appointments with accuracy. Verify and update patient insurance and financial records. Ensure all necessary patient forms and consents are completed and filed properly. Assist patients with financial arrangements and explain payment options. Process insurance claims and follow up on outstanding claims. Collect copayments and outstanding balances at the time of service. Monitor accounts receivable and support collections as needed. Travel between offices to help our teams as needed You're a Great Fit If You: Have a high school diploma + one year of dental office experience or customer service Love people and have a heart for service Have great communication skills and are detailed-oriented Want a career , not just a job Value personal growth and team collaboration Not a Fit If: You prefer working alone You dislike fast-paced team environments You're not comfortable communicating closely with patients Success in This Role Looks Like: Patients leave smiling, cared for, and confident You stay organized, on-time, and ready to support your team You grow into more advanced responsibilities and leadership You become a culture champion in the office Ready to Apply? We'd love to meet you. Click "Apply Now" to join a team where culture, purpose, and growth come standard. Watch our video to hear more! Check us out on Facebook to see how much fun we have!
    $30k-41k yearly est. 29d ago
  • Patient Experience Coordinator

    Carolinas Center for Oral & Facial Surgery

    Patient care coordinator job in Greenville, SC

    Become a valued team member for a dynamic, growing, fast-paced oral surgery practice where you are encouraged to learn and grow! Our world-class team includes highly skilled oral and maxillofacial surgeons dedicated to providing outstanding care and service to all our patients. We offer exceptional benefits, 401k (with match), eight paid holidays, and a generous PTO accrual that starts right away! *Pay ranges noted are autogenerated by Indeed (or other career sites) and are not Flagship's evaluation of pay, which is a consideration of job experience, certifications, etc.* Continue your career in a role that allows you to ensure all patients' needs are met so they receive an outstanding experience in our office. Be the point of contact for referrals and help guide patients through the process from start to finish. Here are some of the job duties you will perform: Exhibits outstanding customer service with the patient as a number one priority Answers the telephone and either responds to inquiry, directs caller to appropriate personnel, or creates a new patient appointment. Confirms patients' appointments and gives patients the instructions necessary prior to their initial appointment. Contacts patients regarding their benefits and/or co-pays and coverage information for all outpatient procedures. Assures timely response to third party payers requests for additional information. Coordinates baseline aspects of our benefit verification or self-pay payment options for all new patients. Coordinates with other co-workers and offices to verify referrals and radiography. To be considered for this role, you need to have the following qualifications: High school diploma (or equivalent) and prior experience working in a medical or dental office Proven ability to access, input, and retrieve information using a variety of computer programs, including Microsoft Office products Demonstrated level of comfort with and ability to quickly learn new software programs and EMR Some of our preferred qualifications are: Associates or Bachelor's degree in healthcare administration (or related field) 2+ years experience as a patient care/medical office coordinator with patient scheduling, insurance verification & billing, and collection experience Experience with medical/dental insurances, ICD-10 coding, data entry, appointment/surgery scheduling Experience with financial counseling in a medical office
    $30k-41k yearly est. Auto-Apply 60d+ ago
  • Medical Office Receptionist

    Lifestance Health

    Patient care coordinator job in Greenville, SC

    At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $17.50 - $18.50/hour, plus quarterly bonus/incentive potential Location: 30 Patewood Drive Building 2, Ste 160 Greenville, SC 29615 Duties/Responsibilities: Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. * General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. * Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: * Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. * Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. * Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. * Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. * Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. * Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Collect all in-person and telehealth co-payments and account balances at the time of service. * Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Support clinician schedules by auditing for appointment accuracy. * Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. * Strong communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: * High School or equivalent required, associates/bachelor's degree, preferred. * 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
    $17.5-18.5 hourly 11d ago
  • Patient Care Coordinator-Brevard, NC

    Sonova

    Patient care coordinator job in Brevard, NC

    Elite Hearing Centers, part of AudioNova 102 College Station Dr. Suite 1-9 Brevard, NC 28712 Current pay: $18.75 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * 401K with a Company Match * Medical, Dental, Vision Coverage * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
    $18.8 hourly 8d ago
  • Front Desk Consultant and Sales Ambassador

    Stretchlab-Greenville

    Patient care coordinator job in Greenville, SC

    Job Description StretchLab Greenville is searching for Lead Sales Associate for our busy, membership based studio located on the beautiful Augusta Street in Greenville, SC! This studio is only a mile from downtown and has plenty of free parking! The ideal candidate must love interacting with new people and have a drive for sales. Once on board, the team member will work closely with the studio's General Manager. Responsibilities: Promote StretchLab's products and services Develop relationships - Maintain close communications with prospects to close sales and promote customer retention. Meet and exceed targets - Achieve monthly and quarterly individual and team goals. Research our market with community pop-ups, provide onsite pop-ups out of the studio Requirements: 1-2 years experience selling a product or service is preferred but not required. High school diploma or equivalent Excellent ability to manage and build relationships Demonstrated ability to meet and exceed goals Advanced skills in communicating and selling Unrelenting drive to understand and meet customer's needs. Compensation: VERY competitive base pay plus bonuses and commissions! $13-$17 hourly and room for advancement Hours: This position must have weekday, evening availability (Monday-Friday 3pm-8pm) and Saturday and/or Sunday availability (8:00am-4:00pm) This position requires the hours of Monday-Friday 3pm-8pm and Saturday/Sunday hours. The studio closes early on the weekends. About StretchLab: StretchLab is a leader in the boutique fitness world and dedicated to sharing our modality of assisted stretching with our members and prospective members. Assisted stretching is a need for all ages and all activity levels. Our employees enjoy a work culture in health and wellness, a relaxed atmosphere and a great team environment. StretchLab in Greenville offers flexible hours and very competitive pay! We have day and evening shifts available. Powered by JazzHR 1WQY1VF2BJ
    $13-17 hourly 6d ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Greenville, SC?

The average patient care coordinator in Greenville, SC earns between $23,000 and $55,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Greenville, SC

$36,000

What are the biggest employers of Patient Care Coordinators in Greenville, SC?

The biggest employers of Patient Care Coordinators in Greenville, SC are:
  1. AEG
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