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Patient care coordinator jobs in Greenville, SC

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  • Patient Care Coordinator

    AEG Vision 4.6company rating

    Patient care coordinator job in Simpsonville, SC

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
    $51k-66k yearly est. 53d ago
  • Patient Care Coordinator

    Upstream Rehabilitation

    Patient care coordinator job in Greer, SC

    Benchmark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Greer, SC! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
    $28k-45k yearly est. Auto-Apply 60d+ ago
  • Patient Care Coordinator

    Colorado Center for Reproductive Medicine 3.5company rating

    Patient care coordinator job in Greenville, SC

    Exciting Career Opportunity at CCRM Fertility's New Clinic! CCRM Fertility, a leader in fertility care with over 30 locations nationwide, is excited to announce the opening of a brand-new clinic. We are looking for passionate and driven individuals to help shape the future of fertility care in our community. This is a unique chance to be part of a dynamic, growing team where your contributions will have a direct impact on the clinic's success and the lives of the families we support. If you're eager to be part of an innovative and compassionate healthcare environment, we'd love to hear from you! Anticipated Start Date: November 10, 2025 Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit *************** Department: Clinical Support Work Schedule: Monday - Friday (8:00am - 4:30pm) What We Offer Our Team Members: Generous Paid time-off (PTO) and paid holidays Medical, Dental, and Vision Insurance Health benefits eligible the first day of the month following your start date. 401(k) Plan with Company Match (first of the month following 2 months of service) Basic & Supplement Life Insurance Employee Assistance Program (EAP) Short-Term Disability Flexible spending including Dependent Care and Commuter benefits. Health Savings Account CCRM Paid Family Medical Leave (eligible after 1 year) Supplemental Options (Critical Illness, Hospital Indemnity, Accident) Professional Development, Job Training, and Cross Training Opportunities Bonus Potential What You Will Do: The Patient Care Coordinator (PCC) is a member of the care team and a partner with the Clinical staff to ensure that the administrative and clinical needs of the patient are handled on a timely basis. The PCC enriches the patient's experience by providing another source of contact to patients, in addition to their primary nurse, when clinical or administrative needs arise. The primary role and responsibilities for the Patient Care Coordinator is to coordinate the care of the new patient from New Patient appointment through regroup. The PCC demonstrates knowledge and skills in the care of their fertility patients. The PCC works with the Nurse Coordinators to facilitate care for the fertility patient. This position reports directly to the Clinical Manager and takes daily direction from the Clinical Manger, Physician and Practice Administrator in the coordination of clinical and administrative patient related duties. Serve as the central resource for the new patient Prepare New Patient chart prior to appointment: ensure records have been received. Data abstract and prepare summary for physicians Provide guidance on next steps to all new patients after initial consult with physician. Meet with new patients and follow up regularly by phone after appointment to coordinate next step in care process. Obtain medical records from patients, authorized providers, and insurance carriers while maintaining strict compliance with HIPAA laws and regulations Initiate checklist and track patient workup status. Schedule all diagnostic appointments & input all orders for appointments. Ensure current workup labs, communicable testing, pap smear, annual exam and mammogram (if applicable) have been completed for both patient and partner. Follow up with physician/patient on any abnormal results Sign out care to RN when patient workup has been completed. Fax prescriptions to pharmacy per nurse instructions Answer new patient calls and emails Follow up with any patient that cancels an appointment and does not reschedule Route patient questions, problems, complaints and concerns to appropriate personnel Required Qualifications: Education: College degree preferred, High School Diploma required Licensure: MA certification required, LVN or LPN preferred. Experience: Previous healthcare experience preferred Skills: Must be well organized with excellent communication skills. Must have excellent customer service skills, demonstrate the ability to be an effective team member, and perform duties that are delegated to him/her. Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. This job operates in a professional office and clinical setting. This role routinely uses standard office equipment such as computers, including computer keyboards and mice; telephones; photocopiers; scanners; filing cabinets. While performing the duties of this job, the employee is regularly required to communicate with others. The employee is frequently required to sit; will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees should have the visual acuity to perform an activity such as: preparing and analyzing data and figures, viewing a computer terminal, extensive reading, and operation of standard office machines and equipment. CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits. Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of the CCRM Fertility onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees. Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
    $25k-35k yearly est. Auto-Apply 60d+ ago
  • Triangle Vision Optometry Patient Care Coordinator

    Essilorluxottica

    Patient care coordinator job in Greenwood, SC

    Requisition ID: 910659Store #: T048Position:Patient Care CoordinatorTotal Rewards: Benefits/Incentive Information Triangle Vision Optometry has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development. Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone. Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community. MAJOR DUTIES & RESPONSIBILITIES Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related tasks as needed. Works weekends and evenings in support of the business needs (varies by location). Adheres to attendance and daily time keeping requirements. Adheres to all company policies and procedures. Consistently maintains proper dress code. Performs other administrative responsibilities as assinged by Practice Manager or as business needs. BASIC QUALIFICATIONS High School graduate or equivalent 2+ years of office experience in a healthcare setting Strong customer service skills (internal and external) Strong communicator and listener Problem solving ability Organization skills PREFERRED QUALIFICATIONS Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications Basic knowledge of services, products, vision insurance plans/coverage and office operations Strong interpersonal skills This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law. .job Title{ display:none !important; } Nearest Major Market: Greenville Nearest Secondary Market: South Carolina Job Segment: Patient Care, Nursing, Medical, Ophthalmic, Optometry, Healthcare
    $28k-45k yearly est. 12d ago
  • Patient Family Care Coordinator - ED PRN, Variable

    Prisma Health 4.6company rating

    Patient care coordinator job in Greenville, SC

    Inspire health. Serve with compassion. Be the difference. Works with patients and families to address concerns or special needs that may arise during the clinical stay of the patient. Works directly with the interdisciplinary team to solve problems that patients and families may have with the goal of facilitating a positive patient experience. Functions independently and self-directed, frequently working in conjunction with nursing. Responds to difficult customer service situations and supports families and team members. At all times, models exemplary customer service and professionalism. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Responds to calls from staff and patients to serve as a liaison between clinical/non-clinical team members and patients/families to facilitate two-way communication, support, and information. Facilitates communication for families with the medical team; provides necessary information and comfort measures. Completes patient rounding with a continual focus on the patient experience and documents rounding as defined by the department. Serves as the initial point of contact when responding to concerns. Team member seeks resolution as part of real time service recovery. Collaborates with patients, families, and team members regarding best practices to improve patient safety and quality measures. Advocates for patients in a positive manner within the healthcare team. Promotes positive customer relations and serves as a model for customer service by modelling exemplary Customer Service and professionalism. Assists with locating patient belongings by following up with team members and updating the patient as needed. Performs other duties as assigned. Supervisory/Management Responsibilities This is a non-management job that will report to a supervisor, director or executive. Minimum Requirements Education - Associate degree in a related field of study. Experience - Two (2) years of clinical experience with at least one (1) year in a hospital setting. In Lieu Of In lieu of an Associate degree, may accept High School Diploma or GED and three (3) years of related experience within a hospital setting. Required Certifications, Registrations, Licenses NA Knowledge, Skills and Abilities Knowledge of office equipment (fax/copier) Proficient computer skills (word processing, spreadsheets, database) Data entry skills Work Shift Variable (United States of America) Location Greenville Memorial Med Campus Facility 1008 Greenville Memorial Hospital Department 10089089 Emergency Services Administration Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
    $27k-35k yearly est. 60d+ ago
  • Patient Care Coordinator/ Engager

    Lucid Hearing 3.8company rating

    Patient care coordinator job in Anderson, SC

    Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Anderson, SC Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.
    $18 hourly 21h ago
  • Patient Services Representative

    Godshall Recruiting

    Patient care coordinator job in Greenville, SC

    Salary: $17-$18/hour Is this your perfect fit? • Do you possess a compassionate, patient-focused attitude and commitment to providing excellent patient customer service? • Hiring Immediately If that describes you, we need to talk! What your day will look like: • Ability to manage a high volume of calls in a timely manner • Schedule/cancel and confirm appointments and document properly • Monitor schedules and maintain appointment cancellation lists • Understand and follow policies for escalating calls to the clinical area Benefits: • Medical • Dental • Vision • 401K w/match Type: Temp - Hire To be a champion in this role, you will need: • Epic experience preferred • Ability to multitask and prioritize effectively in a fast-paced environment. • Ability to problem solve. We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we ask that you give us 1-2 business days to review your experience and skills. You will then hear back from one of our recruiting professionals on your next step. If you are checking in to see what types of roles we have, please consider reaching out to your recruiter instead. We will happily update your file and make sure we consider you for all roles your experience is a perfect fit for! Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.
    $17-18 hourly 12d ago
  • Front Desk Coordinator - Powdersville, SC

    The Joint Chiropractic 4.4company rating

    Patient care coordinator job in Greenville, SC

    Job DescriptionAre you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $14-$16/hr Depending on Experience including commission Mondays, Friday-Sunday schedule What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR 5uX8tEF6ui
    $14-16 hourly 13d ago
  • Hospital Based Patient Advocate (M-F with 1 weekend per month)

    Elevate Patient Financial Solution

    Patient care coordinator job in Greenville, SC

    Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Greenville, SC, with a Monday-Friday schedule from 8:30am-5:00pm and working one weekend per month with rotating holiday coverage. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer IND123
    $29k-36k yearly est. 24d ago
  • Bilingual Lead Medical Coordinator _JOR

    National Youth Advocate Program 3.9company rating

    Patient care coordinator job in Greenville, SC

    Job Details Greenville, SC Full Time 4 Year Degree Nonprofit - Social ServicesDescription Working At NYAP NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members. 33 Paid days off each year! (11 holidays + 22 days PTO) Healthcare Benefits for you and your family Pet insurance that provides discounts and reimbursements Competitive salaries and benefits including a 401(k), Summer Hours Off (Half-day Fridays and Work Anniversary Trips!) Mileage Reimbursement, Phone Allowance, Student Loan Repayment Assistance, CEU's and ongoing trainings/education Why Work with Us? Exciting Benefits and Opportunities at NYAP! The Lead Medical Coordinator is responsible for overseeing health services as well as coordinating the provision of timely, appropriate health services for children in care. Lead Medical Coordinators supervise Medical Coordinators and provide appropriate staff training on medical, dental, and public health topics relevant to pediatrics, adolescent, and migrant health. They are responsible for developing and maintaining policies and procedures for confidential health record management, triage of health concerns, medical emergency response, environmental health and safety, and post-release health care planning/care coordination. RESPONSIBILITIES The Lead Medical Coordinator will be responsible for the following: Perform all work in a manner consistent with the National Youth Advocate Program's mission, values, and philosophies. Provide children with a positive and appropriate medical environment consistent with the National Youth Advocate Program's mission, values, and philosophies. Responsible for overseeing health services as well as coordinating the provision of timely, appropriate health services for children in care. Supervise other Medical Coordinators and provide appropriate staff training on medical, dental, and public health topics relevant to pediatrics, adolescent, and migrant health. Responsible for developing and maintaining policies and procedures for confidential health record management, triage of health concerns, medical emergency response, environmental health and safety, and post-release health care planning/care coordination. Ensure confidentiality of health records and adhere to NYAP, State, and Funder guidelines for protected health information (PHI). Ensure appropriate communication of health needs to case managers and clinicians. Support in scheduling health care appointments in accordance with NYAP and other policies and procedures. Assist in transportation of children to and from health care appointments and accompanying children during appointments. Assist in obtaining medical clearances from healthcare providers. Preparing Treatment Authorization Requests (TARs) prior to appointments and following up to ensure payments. Ensuring qualified interpretation and translation services are in place. Participate in intakes and discharges of children, preparing medical documentation package, and scanning/uploading documents in portals and health record systems. Collaborate with children's assigned cross-functional team and medical, mental health, dental, and pharmacy providers to ensure appropriate care to the children, including but not limited to assisting healthcare providers in completing the PCU process to become an approved provider. Report medical emergencies via SIR/CLE process in accordance with ORR/NYAP's policies and procedures. Elevate issues of medical concern to supervisors, assigned cross-functional team, as appropriate, healthcare providers, and the Division of Health (DoH) for consultation and guidance. Support foster parents by providing education on medical policies, answering questions related to the children's medical care, assisting them with required medical responsibilities, and supplying them with necessary authorization and ID documents for medical services. Collect forms and health records from medical providers, ensuring they are thoroughly completed and scanned/uploaded into the appropriate portals and health record systems. Complete and submit all assigned documentation within the required timeframe, including placement documents, assessments, medical packages, medication and temperature logs, medical summary forms, medical checklists, and more. Upload documents to the appropriate portals and health record systems and ensure physical health files and records are properly filed in a secure location, in compliance with health record confidentiality requirements. Regularly communicate with the children's care teams and strive to meet continuous quality improvement measures related to medical records and the timelines for uploads. Maintain medicine cabinets and first aid kits by ensuring they are stocked with up to date over the counter (OTCs) medications, first aid supplies, and other essential medical items to promote the health and safety of the children in care. Provide in-service training and ongoing education to staff and foster parents on the health-related needs of children, five rights of medication administration, CPR, and First Aid. Maintain Red Cross CPR/First Aid Trainer's Certifications Assist and support Program Leadership during auditing processes. Performs other duties as requested. MINIMUM QUALIFICATIONS Licensed Registered Nurse (RN) with a Bachelor's or Higher health-related education qualification Bilingual fluency in English and Spanish is required. Minimum of 1 year of employment in public health or a healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care. (1) year of experience working in the child welfare field working with children and/or adolescents in a social service setting. Must have a valid driver's license, excellent driving record, a safe and clean personal vehicle, and current automobile insurance. Must be able to maintain compliance with attending agency required training programs. Proficient use of desktop and laptop computers, smart phones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet and database programs. OTHER SKILLS Experience scheduling medical appointments Experience documenting medical appointments Recognizes and understands the needs of the immigrant population, providing support and creating a safe environment for the children in the program. Demonstrated ability to maintain liaisons with community health providers and expand community health network. Must be open to and willing to work non-traditional hours and be available for on-call phone consultations as needed. PHYSICAL DEMANDS Use of manual dexterity, tactile, visual, and audio acuity. Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands. Occasional lifting (up to 25 pounds), bending, pulling, and carrying. Ability to travel frequently and drive vehicle while sitting for extended periods, with frequency varying based on program demands. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. We are an Equal Opportunity Employer who celebrates diversity and are committed to creating an inclusive environment for all employees by prohibiting discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Qualifications An Equal Opportunity Employer, including disability/veterans.
    $39k-50k yearly est. 57d ago
  • Patient Services Coordinator-LPN, Home Health

    Centerwell

    Patient care coordinator job in Anderson, SC

    **Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** **Required Experience/Skills:** + Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices + Have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. + Must possess a valid state driver's license and automobile liability insurance. + Must be currently licensed in the State of employment if applicable. + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $45,400 - $61,300 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
    $45.4k-61.3k yearly 11d ago
  • Senior Patient Access Specialist

    Ensemble Health Partners 4.0company rating

    Patient care coordinator job in Greenville, SC

    Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $18.15 - $19.40 based on experience ***This position is an onsite role, and candidates must be able to work on-site at Bon Secours - St Francis - Downtown in Greenville, SC**** The Senior Patient Access Specialist is responsible for performing admitting duties for all patients receiving services at Ensemble Health Partners. Additional duties can include training, scheduling, and other senior-level responsibilities. They are responsible for performing these functions while meeting the mission of Ensemble Health Partners and all regulatory compliance requirements. The Senior Patient Access Specialist will work within the policies and processes that are being performed across the entire organization. Essential Job Functions: Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity or compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician order while utilizing an overlay tool and providing excellent customer service as measured by Press Ganey. They will serve as the SMART for the department. They are to adhere to Ensemble Health Partners policies and provide excellent customer service in these interactions with the appropriate level of compassion. Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable. Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. A Senior Patient Access Specialist is responsible for the development of training materials and programs for new hires to the department, as well as providing continuing education to associates in all areas of the revenue cycle. A Senior Patient Access Specialist is responsible for the development of staff schedules within the patient access department. A Senior Patient Access Specialist will have on-call responsibilities for the department, including providing after-hours support and guidance. As part of on-call responsibilities, the Senior Patient Access Specialist may be responsible for working unscheduled times to cover staffing issues. Senior Patient Access Specialist are responsible for the collection of point of service payments. These activities may be conducted in emergency, outpatient, and inpatient situations including past due balances and offering payment plan options The Patient Access Specialist is expected to adhere to Ensemble Health Partners policies and provide excellent customer service in these interactions. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access Leadership. Senior Patient Access Specialists will be held accountable for point of service goals as assigned. Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness's name. Explains and distributes patient education documents, such as Important Message from Medicare, Observation Forms, Consent forms, and all forms implemented for future services. Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate including pre-registration of patient accounts prior to the patient visit which may include inbound and outbound calls to obtain demographic information, insurance information, and all other patient information. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Job Experience: 1 to 3 Years Education Level: Associate degree or Equivalent Experience Other Preferred Knowledge, Skills, and Abilities: Understanding of Revenue Cycle including admission, billing, payments, and denials. Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification. Knowledge of Health Insurance requirements. Knowledge of medical terminology or CPT or procedure codes Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights
    $24k-29k yearly est. Auto-Apply 60d+ ago
  • Patient Experience Coordinator

    Carolinas Center for Oral & Facial Surgery

    Patient care coordinator job in Greenville, SC

    Become a valued team member for a dynamic, growing, fast-paced oral surgery practice where you are encouraged to learn and grow! Our world-class team includes highly skilled oral and maxillofacial surgeons dedicated to providing outstanding care and service to all our patients. We offer exceptional benefits, 401k (with match), eight paid holidays, and a generous PTO accrual that starts right away! *Pay ranges noted are autogenerated by Indeed (or other career sites) and are not Flagship's evaluation of pay, which is a consideration of job experience, certifications, etc.* Continue your career in a role that allows you to ensure all patients' needs are met so they receive an outstanding experience in our office. Be the point of contact for referrals and help guide patients through the process from start to finish. Here are some of the job duties you will perform: Exhibits outstanding customer service with the patient as a number one priority Answers the telephone and either responds to inquiry, directs caller to appropriate personnel, or creates a new patient appointment. Confirms patients' appointments and gives patients the instructions necessary prior to their initial appointment. Contacts patients regarding their benefits and/or co-pays and coverage information for all outpatient procedures. Assures timely response to third party payers requests for additional information. Coordinates baseline aspects of our benefit verification or self-pay payment options for all new patients. Coordinates with other co-workers and offices to verify referrals and radiography. To be considered for this role, you need to have the following qualifications: High school diploma (or equivalent) and prior experience working in a medical or dental office Proven ability to access, input, and retrieve information using a variety of computer programs, including Microsoft Office products Demonstrated level of comfort with and ability to quickly learn new software programs and EMR Some of our preferred qualifications are: Associates or Bachelor's degree in healthcare administration (or related field) 2+ years experience as a patient care/medical office coordinator with patient scheduling, insurance verification & billing, and collection experience Experience with medical/dental insurances, ICD-10 coding, data entry, appointment/surgery scheduling Experience with financial counseling in a medical office
    $30k-41k yearly est. Auto-Apply 21d ago
  • Front Desk Consultant and Sales Ambassador

    Stretchlab-Greenville

    Patient care coordinator job in Greenville, SC

    Job Description StretchLab Greenville is searching for Lead Sales Associate for our busy, membership based studio located on the beautiful Augusta Street in Greenville, SC! This studio is only a mile from downtown and has plenty of free parking! The ideal candidate must love interacting with new people and have a drive for sales. Once on board, the team member will work closely with the studio's General Manager. Responsibilities: Promote StretchLab's products and services Develop relationships - Maintain close communications with prospects to close sales and promote customer retention. Meet and exceed targets - Achieve monthly and quarterly individual and team goals. Research our market with community pop-ups, provide onsite pop-ups out of the studio Requirements: 1-2 years experience selling a product or service is preferred but not required. High school diploma or equivalent Excellent ability to manage and build relationships Demonstrated ability to meet and exceed goals Advanced skills in communicating and selling Unrelenting drive to understand and meet customer's needs. Compensation: VERY competitive base pay plus bonuses and commissions! $13-$17 hourly and room for advancement Hours: This position must have weekday, evening availability (Monday-Friday 3pm-8pm) and Saturday and/or Sunday availability (8:00am-4:00pm) This position requires the hours of Monday-Friday 3pm-8pm and Saturday/Sunday hours. The studio closes early on the weekends. About StretchLab: StretchLab is a leader in the boutique fitness world and dedicated to sharing our modality of assisted stretching with our members and prospective members. Assisted stretching is a need for all ages and all activity levels. Our employees enjoy a work culture in health and wellness, a relaxed atmosphere and a great team environment. StretchLab in Greenville offers flexible hours and very competitive pay! We have day and evening shifts available. Powered by JazzHR 1WQY1VF2BJ
    $13-17 hourly 20d ago
  • Ortho Front Desk Coordinator

    Lone Peak Dental Group

    Patient care coordinator job in Greenville, SC

    Job Description Join Our Team as an Traveling Orthodontic Front Desk Coordinator! Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at Pleasantburg Family Dentistry in Greenville SC! At , we create smiles that last a lifetime by making every visit a Kidsperience! We're on the lookout for a reliable, energetic, and compassionate Orthodontic Patient Services Coordinator who thrives in a team-oriented environment and is committed to providing outstanding care to our kiddos and their caregivers. Why Join Us? Make a Difference: Be a part of a team that helps kiddos develop lifelong healthy habits. Supportive & Fun Team: Work in an environment where teamwork, positivity, and making a difference are at the heart of what we do. Competitive Pay & Perks: Enjoy a flexible schedule, part-time hours, and a benefits package that includes: Access to a suite of voluntary benefits Bonus Opportunities Company-Paid Continuing Education Referral Bonus Program Who We're Looking For: Someone who loves working with kids and creating a positive experience. A dependable, detail-oriented team player with a strong work ethic. A difference-maker who is eager to learn and grow. Requirements: Customer Service experience preferred, but we will train the right person! Ability to work in a fast paced environment and prioritize multiple tasks. Excellent communication, problem-solving, and people skills Experience with Denticon software is a plus. Must be dependable with a strong attention to detail. A Typical Day as an Orthodontic Patient Services Coordinator: Welcoming kiddos and making them feel comfortable. Schedule and confirm appointments. Answer incoming patient calls and assist with scheduling, billing and general inquiries. Creating a fun and engaging experience for each kiddo. Ensuring smooth patient flow and maintaining a kid-friendly environment. Process insurance verifications and maintain accurate patient records. Schedule: Flexible shifts! Daytime hours - No nights! Be Part of Something Bigger! Lone Peak Dental Group is a leading pediatric specialty Dental Support Organization (DSO) with over 76 offices across 15 states. Founded in 2003, we are committed to serving underserved communities and ensuring all children receive the dental care they deserve. Our mission, “Creating healthy habits that last a lifetime,” is at the heart of everything we do. YOU are the key to creating a welcoming, engaging, and exceptional experience for every kiddo. If you're ready to bring smiles and make a lasting impact, we can't wait to meet you! Apply today and become a Difference Maker! Lone Peak Dental Group is proud to be an equal-opportunity employer and an E-Verify employer.
    $25k-33k yearly est. 26d ago
  • Patient Phone Services Representative

    Brio Medical

    Patient care coordinator job in Greer, SC

    You are someone who relates well to others. You can listen to someone else's story and imagine yourself in their situation. You use this emotional awareness and sensitivity in the way that you respond in conversation by acknowledging frustrations and speaking to others in a compassionate way. You enjoy being around other people, but do not need face-to-face interaction with patients in order to make it through your day. Empathy, dependability, and adaptability are at the top of your strengths list. Your love for people motivates you to serve others and serve them well. You need to be comfortable tackling a task on your own and seeing it through to completion. At the same time, you should be a team player who thinks about how individual actions impact the team as a whole. You should not be afraid to take on specific tasks and projects in addition to your daily workflow. When there is not much “downtime” in a day, you thrive by staying busy and facing each obstacle that comes your way. Multi-tasking should be something that comes naturally to you. Typing while talking and guiding a caller through your conversation is a challenge you are willing to take on! We need you to not only take in information, but also ask questions that deepen your own understanding to a point where you can communicate that same information to others. You don't have to memorize everything about our company, but you do need to appreciate the history and intentionality behind processes that are already in place and be strategic about organizing the information you are given. Being able to use good judgment is necessary for this role especially with the gray area situations that come up from time to time. We need you to be a creator when it comes to improving and optimizing the resources we offer to our patients. You see yourself as a voice for our Brio patients! Most importantly, you will put your fellow team members before yourself. You are humble and extend grace to all people (especially when they might not deserve it!). Position Overview: Responsible for answering incoming calls for Brio Primary Care. Clearly communicating with and providing over-the-top customer service to all callers. Making sure our patients and callers feel connected and heard. Essential Functions: Answering all incoming calls promptly, efficiently and with compassion. Inviting, connecting, and partnering with our patients to help provide extraordinary patient care. Responsibilities including but not limited to scheduling appointments, answering informational questions accurately, and connecting callers with other departments as necessary. Efficiently multi-tasking, especially in times of high volume. Attending team development meetings, trainings, and quarterly one-on-ones with supervising Coordinator throughout the year. Other duties as assigned. Requirements Qualifications: Minimum education requirement: High School Diploma or GED. Customer service experience required. Experience in a healthcare setting preferred. Expert computer skills and able to type 40 wpm. Work environment and Physical demands: Ability to sit at a computer terminal for long periods of time. Ability to be physically in attendance at workstation at designated company office location during normal business hours designated for this position. Ability to travel up to 10% of the time. Ability to lift up to 20 lbs.
    $27k-32k yearly est. 60d+ ago
  • Authorization Specialist - Buy and Bill Pharmacy

    Crossroads Treatment Centers

    Patient care coordinator job in Greenville, SC

    Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. Day in the Life of an Authorization Specialist - Buy and Bill Pharmacy Performs all duties and responsibilities in accordance with local, state, and federal regulations and company policies. Utilize and apply industry knowledge to resolve new and aged accounts receivables by working various account types, including but not limited to professional claims, governmental and/or non-governmental claims, denied claims, aged accounts, high priority accounts, high dollar accounts, reimbursements, credits, etc. Leverage available resources and systems (both internal and external) to analyze patient accounting information and take appropriate action for payment resolutions, document all activity in accordance with organizational and client policies. Communicate professionally (in all forms) with payer resources to include websites/payer portals, e- mail, telephone, customer service departments, etc. Maintain quality and productivity results at a level that meets departmental standards as measured by a daily/weekly/monthly average. Verify patient benefits and eligibility for buy and bill drugs Obtains authorization for buy and bill drugs as required by the various payors Submit claims to insurance companies for buy and bill drug administration and related services. Track claim status and follow up on denials or incomplete/pending claims Apply on behalf of patient for co-pay assistance program as applicable Ability to interpret payer clinical guidelines and identify contract variances affecting reimbursement. Demonstrate clear proficiency in third-party billing requirements to include federal, state, and commercial/managed care payers. Interpret claim scrubber edits/rejections and takes appropriate action necessary to resolve issues. Seek resolution to problematic accounts and payment discrepancies. Prepare appeal letters for technical denials by accessing specific payer appeal forms, submitting appropriate medical documentation and tracking appeal resolution. Other Duties as Assigned. Education and Experience requirements Must have had at least 2-3 years accounts receivable experience in a physician office setting. Has previous Buy and Bill experience preferred General Knowledge of HCPCS, CPT-4 and ICD-10 coding and/or medical terminology. Familiar with multiple payer requirements and regulations for claims processing. Must have a High School Diploma/GED Position Benefits Have a daily impact on many lives. Excellent training if you are new to this field. Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate. Community events that promote belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events. Opportunity to save lives everyday! Benefits Package Medical, Dental, and Vision Insurance PTO Variety of 401K options including a match program with no vesture period Annual Continuing Education Allowance (in related field) Life Insurance Short/Long Term Disability Paid maternity/paternity leave Mental Health Day Calm subscription for all employees
    $26k-40k yearly est. Auto-Apply 2d ago
  • Patient Coordinator- Region Floater

    Progrin Dental

    Patient care coordinator job in Greer, SC

    Patient Coordinator - Ready to love where you work? Look no further! At ProGrin Dental, we're not just fixing teeth - we're changing lives. We're a value-driven, people-obsessed dental group committed to delivering unforgettable patient care and building a workplace where our team thrives. Our patients are treated like family, and we strive to create unforgettable experiences by delivering unreasonable hospitality! We're growing and looking for an energetic, compassionate Patient Coordinator who thrives in a team environment and wants to develop their skills and their career. What Makes ProGrin Different? 4-6 weeks PTO Wellness Program- Our team members take home an average of $1,871.65 more each year by participating! Health & life insurance 401K with 4% match Paid birthday off Figs uniforms Mentorship & growth training (we invest in YOU!) Bonus opportunities for patient & team referrals Fun culture - We work hard and play hard! Themed dress-up days, office parties, quarterly outings, and more! Supportive doctors who work with you, not above you What You'll Do: Patient Experience & Administrative Duties Answer and respond to telephone inquiries professionally and efficiently. Confirm and schedule patient appointments with accuracy. Verify and update patient insurance and financial records. Ensure all necessary patient forms and consents are completed and filed properly. Assist patients with financial arrangements and explain payment options. Process insurance claims and follow up on outstanding claims. Collect copayments and outstanding balances at the time of service. Monitor accounts receivable and support collections as needed. Travel between offices to help our teams as needed You're a Great Fit If You: Have a high school diploma + one year of dental office experience or customer service Love people and have a heart for service Have great communication skills and are detailed-oriented Want a career , not just a job Value personal growth and team collaboration Not a Fit If: You prefer working alone You dislike fast-paced team environments You're not comfortable communicating closely with patients Success in This Role Looks Like: Patients leave smiling, cared for, and confident You stay organized, on-time, and ready to support your team You grow into more advanced responsibilities and leadership You become a culture champion in the office Ready to Apply? We'd love to meet you. Click "Apply Now" to join a team where culture, purpose, and growth come standard. Watch our video to hear more! Check us out on Facebook to see how much fun we have!
    $30k-41k yearly est. 36d ago
  • Patient Service Representative-Physician Office-Piedmont Ortho PRN

    Bon Secours Mercy Health 4.8company rating

    Patient care coordinator job in Greenville, SC

    Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 0.01 Work Shift: Days (United States of America) Bon Secours Intro paragraph As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Patient Services Representative - Piedmont Orthopaedic Job Summary: The Patient Services Representative is the first line of quality service to our patients and the community. This position will be responsible for processing patient registration, verifying demographics, obtaining insurance cards, and patient identification. Responsibilities include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. This position will provide excellent customer service and may be asked to occasionally cover other physician practice locations as needed. Essential Functions: Serves as the primary point of contact between patients and physician practices Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner Answers internal and external calls in a friendly and helpful manner, routes calls, schedules patients, and enters necessary information for patient scheduling into the computer system in a timely and accurate manner. Processes patients in practice as they present for their appointments. Possesses the ability to troubleshoot and resolve problems promptly, ensuring patient flow is maintained and informs supervisor of any department and patient issues immediately Processes admission paperwork, including basic insurance verification. Secures, completes and verifies all pertinent patient demographic and insurance information as part of the registration process., Corrects registration errors as needed. Records time indicators for lobby wait times. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Education: High School Diploma or GED (required) Required Licensing & Certifications: None Experience: Prior experience in patient registration/healthcare (preferred) Skills & Abilities: Hard/Tech/Clinical Skills : Knowledge of medical terminology and ICD-9 coding (preferred) Basic knowledge of Microsoft Office products, typing and computer skills (including 40+ WPM typing skills) Basic math skills Soft/Interpersonal Skills: Excellent communication and interpersonal skills Ability to engage with staff and patients in a professional manner Problem solving skills Training: None Bon Secours is an equal opportunity employer. As a Bon Secours associate, you're part of a Mission that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Bon Secours Piedmont Orthopaedics - Greenville Specialty Care LLC It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
    $28k-32k yearly est. 60d+ ago
  • PRN Patient Access Representative (Front Desk)

    Blue Ridge Health 4.1company rating

    Patient care coordinator job in Spindale, NC

    Blue Ridge Health is currently seeking a PRN (as needed) Patient Access Representative to be part of our clinical team! What We Offer You: A competitive benefits plan, including Medical, Dental and Vision Company sponsored life insurance and short and long-term disability coverage 403(b) retirement account with company matching Supplemental accident insurance available 9 paid holidays per year PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!) What You'll Do: As a Patient Access Representative, you will work as an integral member of the team by providing excellent customer service to all internal and external customers of BRH. This role includes assisting patients with check-in and check-out during appointments while making sure all patient data is up to date and remains confidential. Other responsibilities include answering patient phone calls to assist with scheduling appointments. What We're Looking For: One-year experience working in a medical office environment (This is preferred, but not required. We can help you learn the ropes!) Stellar communication skills that allow you to easily and effectively communicate with staff, patients, providers, peers, supervisors and community stakeholders A team player that can help build a positive environment by working cooperatively with other individuals and departments throughout the organization A desire to work with an interdisciplinary healthcare team and culturally diverse patient population High School Diploma or Equivalent (required) About Blue Ridge Health: At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $33k-36k yearly est. Auto-Apply 36d ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Greenville, SC?

The average patient care coordinator in Greenville, SC earns between $23,000 and $55,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Greenville, SC

$36,000

What are the biggest employers of Patient Care Coordinators in Greenville, SC?

The biggest employers of Patient Care Coordinators in Greenville, SC are:
  1. Colorado Center For Reproductive Medicine
  2. Greenville Health & Rehab
  3. AEG
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