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Patient care coordinator jobs in Ithaca, NY - 335 jobs

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  • Patient Advocate - Patient Safety - Full Time

    Guthrie 3.3company rating

    Patient care coordinator job in Binghamton, NY

    The Patient Experience Representative influences the systems, processes and behaviors that cultivate positive experiences across the continuum of care. They have an unwavering commitment to the field of patient experience and to transforming human experience in healthcare. Experience: Minimum 3 Years' Experience In a Healthcare Setting Required. Education, License & Certification: Associate degree preferred or 5 years direct experience in a role of advocate in healthcare setting. Registered Nurse or other Healthcare related licensure preferred. Certified Patient Experience Professional (CPXP) required, or within 3.5 years of hire. Essential Functions: Advocates for the needs of our patients and their representatives in a proactive, inclusive, empathetic, and positive manner. Supports organizational learning and a holistic approach to our patient's needs. Provides guidance for new or inexperienced caregivers related to patient-service recovery. Collaborates with all caregivers to improve processes that directly impact patient and community perception. Oversees the internal system for managing patient/representative concerns and maintains applicable regulatory body compliance. Provides data analysis to identify trends specific to patient experience and develops corrective action plans based on those trends. Actively participates on or leads workgroups or committees related to patient advocacy. Supports the design and innovation of the Patient Family Advisory Council. Works collaboratively with the Patient Safety and Legal Departments. Other Duties: Travel for this position is sometimes required. It is understood that this description is not intended to be all‐inclusive and that other duties may be assigned as necessary in the performance of this position. update 1-13-25 About Us Joining the Guthrie team allows you to become a part of a tradition of excellence in health care. In all areas and at all levels of Guthrie, you'll find staff members who have committed themselves to serving the community. The Guthrie Clinic is an Equal Opportunity Employer. The Guthrie Clinic is a non-profit, integrated, practicing physician-led organization in the Twin Tiers of New York and Pennsylvania. Our multi-specialty group practice of more than 500 physicians and 302 advanced practice providers offers 47 specialties through a regional office network providing primary and specialty care in 22 communities. Guthrie Medical Education Programs include General Surgery, Internal Medicine, Emergency Medicine, Family Medicine, Anesthesiology and Orthopedic Surgery Residency, as well as Cardiovascular, Gastroenterology and Pulmonary Critical Care Fellowship programs. Guthrie is also a clinical campus for the Geisinger Commonwealth School of Medicine.
    $35k-43k yearly est. 2d ago
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  • Care Coordinator II - Therapeutic Foster Care - Syracuse, NY

    Hillside Enterprises 4.1company rating

    Patient care coordinator job in Syracuse, NY

    The Care Coordinator II is responsible for coordinating multiple aspects of the youth's and/or families' care. This role provides the coordination and delivery of high-quality psychosocial care to youth and families. The Care Coordinator II works with other care providers and community partners to ensure that the overall needs of the client(s) are met. The Care Coordinator II may also be assigned to lead projects or mentor program staff. Essential Job functions Coordinate multiple aspects of the youth's and/or families' care. Assess the youth and/or family's needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team. Implement strength-based service plan including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team. Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes. Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs. Meet with youth individually to assess and teach skill development and report on their progress. May organize and facilitate skill-based groups for youth. Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication. Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed. May be assigned to lead projects or mentor program staff. On-call responsibilities for Foster Care and Youth ACT programs. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Education & Experience Bachelor's degree required. Minimum 18 months of relevant experience required. Therapeutic Foster Care program: Master's degree in Social Work or a related human services field, OR Bachelor's degree in Social Work or related human services field with 2 years of related experience. SPECIAL REQUIREMENTS Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards. Youth ACT program : CPR certification required or obtained within 60 days of hire. Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated: Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies Ability to de-escalate and manage crisis situations both in-person and by phone Ability to deliver psychoeducational training Ability to work collaboratively as part of a multi-disciplinary treatment team Ability to work through a series of issues using independent judgment Ability to be independent and self-directed Physical Demands & Work Environment Must be able to work a variable scheduling including evenings and weekends The following daily physical demands are required: Sitting (up to 6 hours) Occasional standing (up to 2 hour) Occasional walking (up to 2.5 hours) Driving (several times a week up to 6 hours) Continuous balancing (up to 8 hours) Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) Weekly lifting up to 10-15 lbs. on a daily basis Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.) Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent Ability to change positions as needed SPECIAL CONSIDERATIONS While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary. $21.50 Minimum pay rate, $31.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.
    $21.5-31 hourly Auto-Apply 38d ago
  • Patient Service Representative - Cayuga Addiction Recovery Services- Cortland Outpatient- Full Time- Days

    Cayuga Health System 4.7company rating

    Patient care coordinator job in Cortland, NY

    Patient Service Representative - CARS Cayuga Health System began by joining two longstanding, independent hospitals into a cohesive health-care network providing seamless, comprehensive, community centered care for the residents of central New York. With the recent affiliation of Arnot Health and the establishment of Xtensys, an organization focused on the integration and strategic operations of this expanding health system, we are poised to become the premier care organization across New York. Patient Services Representative is a unique position that varies daily based on the clinical or clerical staffing needs of the practice. Duties often include supporting the providers in the practice with clinical activities and direct patient care as well as assisting patients and staff with the administrative and clerical needs of the practice. Roles and Responsibilities: Maintain client confidentiality at all times. Greet clients, collect payments and/or insurance information, and direct them using appropriate and respectful customer service skills. Complete the enrollment of new clients and obtain all necessary consents/documentation required per the regulations and policy. Answer phones and transfer calls to requested provider or assist caller with needed information, retrieve detailed messages and relay to appropriate staff. Collaborate with interdepartmental services to verify patient demographics, procedural ordering, and service authorization. Coordinate with corresponding clinics to schedule all client appointments. Reconcile provider and schedules with procedural unit schedules and verify appropriate block utilization. Create and organize all aspects of patient charts, generate reports as requested, and maintain adequate levels of office supplies. Manage the operations of the front desk of the department, provide a welcoming forward-facing demeanor for all incoming outpatients and provider requests. Perform clerical tasks including but not limited to scanning and tracking of documents, as well as coordinating all incoming and outgoing mail. Serve as an effective member of the team, being helpful to others at all times. Other duties as assigned Required Skills and Experience: High School Diploma, or equivalent experience Proficient in Microsoft Office Suite Strong interpersonal skills with experience in customer service Good time management and prioritization skills Preferred Skills and Experience: Previous medical office experience College-level training/education in a healthcare support field Previous EMR use/training Experience with Electronic Medical Record Systems such as Meditech, Medent, and Epic A basic understanding of addiction and chemical dependency treatment Physical Requirements: In writing an ADA compliant job description, please work with your HRBP or TA Partner to complete a physical demands analysis using the associated ADA Compliant language guide and considering: Purpose and Essential Functions Physical / Sensory / Cognitive Needs Critical Weights and Measures Environment Exposures Physical Expectations of the Role Time Allocation / Frequency of Tasks Location and Travel Requirements: Onsite at 6 Euclid Ave, Cortland, NY 13045 Shifts generally scheduled between 6:15am and 5pm M-F. Clinic open Saturdays 8am-12:30pm. Will be expected to work some Saturdays if not initially assigned. Pay Range Disclosure: $15.50 to $23.50 per hour Cayuga Health System and its affiliates are committed to treating all patients, providers, staff and volunteers equitably and with dignity, ensuring the highest levels of safety, care and respect, and striving to recognize and overcome biases and policies that contribute to disparities in healthcare access, equitable care and positive health outcomes for all. We are proud to be an Equal Employment Opportunity employer, supporting the growth and health of our employees and community by embracing the rich diversity, needs and circumstances of all peoples and prioritizing opportunities to build a diverse and inclusive workplace. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable protected characteristics. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact the Cayuga Health Talent Acquisition team at **********************************. I certify that the information contained in this application is correct and complete to the best of my knowledge. I understand that any falsification or omission of information may disqualify me from further consideration for employment or, if hired, may result in termination. In consideration for my employment, I agree to abide by the rules and regulations of the company, which rules may be changed, withdrawn, added, or interpreted at any time, at the company's sole option and without prior notice to me. I understand that any hiring decision is contingent upon my successful completion of all of the Company's lawful pre-employment/post-offer checks, which may include a background check, drug screen, employment references, and licensing review. If I am made a conditional offer of employment, I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment/post-offer checks. Such checks will not be conducted until allowed under applicable federal, state, and local law. I understand if I have a criminal background, it will not automatically disqualify me from employment unless otherwise required by law. I agree to execute any consent forms necessary for the Company to conduct its lawful pre-employment checks. I also understand that the Company is a drug and alcohol-free workplace and has a drug and alcohol testing program consistent with applicable federal, state, and local law. I understand that after a conditional offer of employment, I must submit to and pass a pre-employment drug test as a condition of employment.
    $15.5-23.5 hourly Easy Apply 50d ago
  • Patient Services Representative

    Workfit Medical 4.4company rating

    Patient care coordinator job in Ithaca, NY

    WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses on step-down care for long-term medical patients. This is a 13-week contract starting June 16th and will NOT require any weekend hours. Must have strong clinic experience and strong Epic experience. We are seeking a talented individual that has AT LEAST 2 yrs of Patient Services/ medical office experience, there is an Epic test out course must be passed. Must have EPIC experience! SOME OF THE JIB FUNCTIONS of the patient services representative: Answer the phone Distribute email lists and merge profiles Help with patient intake and discharge Submit Epic logs, open mail, disperse fax documentation to correct department We are seeking to pay $20-$23 hourly for this administrative office job, which comes with minimal training. We are seeking someone proficient with excellent Microsoft Suite experience: WORD, POWERPOINT, EXCEL, etc. Please apply!
    $20-23 hourly Auto-Apply 60d+ ago
  • Specialty Pharmacy Patient Care Coordinator

    Suny Upstate Medical University

    Patient care coordinator job in Syracuse, NY

    Responsible for the overall coordination and processing of patient medication orders for the Medication Adherence Program. This shall include: new order deliveries, refill orders, new patient on-boarding, and medication adherence tracking. Patient Care Coordinators work with providers to address clinical documentation, while improving the pharmaceutical care and medication compliance of patients. Communicates with Medication Adherence Program and documents the calls in EMR system. Create SOPs and train new call center employees. Patient Care Coordinator may rotate through their assigned clinic based on operational need. Minimum Qualifications: Five (5) years of medical or pharmacy related experience required. Will also consider candidates with an Associate's Degree in a science or health related field and three (3) years of medical or pharmacy related experience OR Bachelors Degree in a science or health related field and one (1) year of medical or pharmacy related experience. Excellent written/oral communication, interpersonal, organizational, conflict resolution, and computer skills required. Ability to work independently. Preferred Qualifications: Specialty Pharmacy Experience, National Pharmacy Technician Certification; NYS Licensed LPN; and/or Medical Assistant Certification preferred. Work Days: Rotating schedule between 8am-6pm. Weekends and holidays based on operational need. Message to Applicants: Recruitment Office: Human Resources
    $21k-45k yearly est. 50d ago
  • Patient Liaison

    Azend Pharma

    Patient care coordinator job in South Hill, NY

    As a Patient Liaison for a specialty pharmacy, you will serve as a key connection between the pharmacy, healthcare providers, and patients. Your primary responsibility will be to facilitate the timely processing, approval, and ensuring dispensing of prescribed medications. This role requires a blend of clinical knowledge, communication skills, and organizational and sales acumen. You will support patients referred from medical offices by assisting with prescription clarifications, benefits coordination, and addressing medication access issues. Additionally, you will cultivate strong relationships with prescribers and insurance providers to ensure seamless care and optimal outcomes for patients. You will act as a relationship manager for medical providers and their offices. You will proactively build and maintain trusted partnerships, encouraging them to refer new patients and strengthening ongoing collaboration to ensure positive outcomes for all parties. Responsibilities Serve as a liaison between specialty pharmacies, prescribers, and insurance providers to ensure seamless access to prescribed medications and clarify any prescription-related needs. Monitor market trends and competitor activity to adjust strategies, identify potential growth areas, and implement best practices for marketing and patient access. Focus on sales/marketing efforts to promote the pharmacys services and secure referrals from providers, contributing to growth in patient enrollment and medication access. Utilize sales strategies to target and expand market presence, identify new opportunities, and increase awareness of the pharmacys offerings among key stakeholders in the healthcare ecosystem. Provide exceptional customer service, ensuring that both internal and external customers (patients, providers, pharmacy staff) receive timely and accurate support. Maintain frequent communication with patients, providers, and pharmacies, clarifying prescription orders and resolving any issues. Coordinate efforts with providers and specialty pharmacies to improve patient turnaround times and ensure optimal medication access. Manage and prioritize multiple initiatives, resolving complex cases independently and efficiently, while maintaining a focus on customer satisfaction and outcomes. Leverage marketing tactics, including digital communication, educational resources, and outreach, to effectively promote the pharmacys services and increase patient engagement. Requirements Preferred experience in a health care setting, preferably within a specialty pharmacy environment. Strong understanding of medication administration processes and patient care standards. Familiarity with medical terminology related to pharmacy practices, medications and prior authorization process. Previous experience as a pharmacy technician is highly desirable. Excellent communication skills with the ability to build rapport with healthcare professionals and patients alike. Ability to work independently and as part of a collaborative team focused on enhancing patient service. Commitment to ongoing professional development in the field of specialty pharmacy. Qualifications: High School Diploma or GED required Associate or bachelors degree preferred 1+ years of pharmacy/medical work experience or related field Strong customer service, communication, and sales skills Proven ability to manage multiple accounts and projects independently Understanding of product and payer reimbursement landscapes Ability to work collaboratively with a variety of stakeholders, including medical offices, pharmacies, and insurance companies Valid drivers license required Must be willing and able to drive from office to office within the assigned area (TBD) Preferred Skills: Previous experience in sales, marketing, or customer relationship management within the healthcare industry Familiarity with womens health and diabetes management is a plus Job Type: Full Time On-site Schedule: Monday to Friday 40 Hours weekly Pay Rate: Bi-weekly $22-30 hourly (based on experience) Benefits: Paid time Off Medical Insurance 401k (Matching) Travel Stipend Bonus based on Performance Location: Jamaica NY
    $22-30 hourly 23d ago
  • Patient Care Coordinator/ Budtender - Johnson City, NY (Part-Time)

    Vireo Health 4.2company rating

    Patient care coordinator job in Johnson City, NY

    Who we are: At Vireo Health, we're not just another cannabis company-we're a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it. We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we're building more than a business-we're building a community. As we rapidly expand nationwide, we're looking for talented, driven, and passionate people to join us. If you're ready to turn your passion into a career, let's grow the future together. What the role is about: Maintains and safeguards entrusted confidential information; maintains vigilance for patient medication safety. Assists customers with all aspects of preparing, setting up, and finalizing the dispensation process for medication as regulated by the office of medical cannabis. Completes CPC operational requirements by maintaining an organized workflow, verifying preparation, and labeling of medications, verifying order entries and charges. Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries. Facilitates thorough and accurate input of patient and provider demographic information in seed-to-sale software system. Maintains cash register and accountability for assigned drawer; completes opening/closing procedures as assigned. Complies with state law and all regulations and provides oversight for overall dispensary compliance under the supervision of a licensed pharmacist. Understands and stays up to date on state regulations pertaining to medical cannabis. Participates in recordkeeping and reporting necessary for State Compliance. Attends staff meetings, continuing education, as directed. Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing. Assists patients and caregivers through the dispensary process/experience. Educates patients on the proper use and storage of medical cannabis medications. Follows the Green Goods customers service model. Works with supervisors to set and accomplish goals. Completes opening/closing procedures as assigned. Responds to all patient communication platforms (Text, Emails, Voicemail, ETC.) Troubleshoots to solve patient issues regarding the usage of their cannabis products. Performs other duties as assigned. What impact you'll make: A high school diploma and 1-3 years' experience in a retail environment Proficiency with MS Office required Experience working in a fast-paced retail setting is preferred. Excellent communication skills, verbal and written. Ability to work in a team environment, as well as independently. Ability to handle multiple tasks simultaneously. Ability to work in a fast-paced environment. Adaptable to change in the work environment. Must be able to stand for long periods. Flexible availability including but not limited to weekends and evenings. Starting Union Pay: $18.50/hr Why Choose Vireo: Life's too short to work somewhere that doesn't ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity-where science meets creativity, and wellness meets culture. At Vireo Health, we're pioneering the future of cannabis with a team that's as dynamic as the industry itself. Here, you'll find a workplace that's collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people's lives. Whether you're cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you'll be part of something bigger. If you're looking for a career that's exciting, meaningful, and full of growth, let's build the future of cannabis together. ✅ A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future ✅ Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do ✅ Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts ✅ Making an Impact: We're committed to education, sustainability, and giving back to the communities we serve. EEO Statement Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *******************
    $18.5 hourly Auto-Apply 15d ago
  • Patient Care Advocate Supervisor

    KPH Healthcare Services, Inc. 4.7company rating

    Patient care coordinator job in Syracuse, NY

    Job Summary: Responsible for overseeing provision of enhanced specialty pharmacy services to patients in an inbound/outbound call center environment, including data entry of prescriptions, delivery scheduling, and management of the Patient Care Advocate team. Responsibilities Job Duties: Supervise staff of Patient Care Advocates in inbound/outbound call center Provide timely reporting, feedback, and information to support the training and development of Patient Care Advocate team Direct and seek enhancements to call center workflow on a daily basis Ensure that team maintains and keeps reasonable production as determined by management Develop and manage department schedule, time off requests, etc. Provide escalated resolution to customer service issues to ensure member satisfaction Serve as primary resource for Regional Managers of Provider Relations on comprehensive patient support and other enhanced services Participate in after hours on-call rotation with the management team Travel with the sales team to build relationships with healthcare providers, as needed Responsible for accurate data entry of incoming prescriptions Responsible for accurate selection of billing and shipping methods for incoming patient orders Provide customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed Work with internal stakeholders to provide resolution to payment related issues on accounts/orders Manage orientation process and training new employees Responsible for completing all mandatory and regulatory training programs Perform other duties as assigned Qualifications Experience: Past experience in a customer service related field Past experience in a call center environment 12-24 months experience as a pharmacy technician Education Requirements: Preferred: Bachelor's Degree in Business Adm. or Healthcare Special Conditions of Employment: Drug test Initial and continuous exclusion and sanction/disciplinary monitoring Any and all additional eligibility requirements based on the specific position Not ready to apply? Connect with us for general consideration.
    $32k-43k yearly est. Auto-Apply 60d+ ago
  • Patient Service Representative

    Zoll Lifevest

    Patient care coordinator job in Horseheads, NY

    Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR 482PcyTsdh
    $33k-40k yearly est. 29d ago
  • Patient Services Representative

    Cornerstone Family Healthcare 4.1company rating

    Patient care coordinator job in Binghamton, NY

    Full-time Description Cornerstone Family Healthcare is actively recruiting for a Patient Services Representative to join our growing team in Binghamton, NY. RATE OF PAY/SALARY: $20.00 per hour STATUS: Full-Time CORNERSTONE'S MISSION: Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability. CORNERSTONE BENEFITS: Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays Description of Duties: Demonstrates excellent customer service skills at all times: o Greets all patients promptly upon entering the patient waiting area, responds promptly and appropriately to their request. o Uses appropriate phone etiquette, treating all callers with courtesy and respect. Is attentive to all callers placed on hold and diligently monitors time spent on hold. o Monitors the patient waiting area and ensures that it is kept clean and orderly. o Notifies the practice manager or Administrator on Duty of patients in the waiting room with an extended wait time. o Schedules appointments, changes appointments and cancels appointments as needed. Verifies scheduled appointments when a patient presents as an appointment/walk in to ensure that they still want/need other scheduled appointments. Participates in the departmental patient registration process following CORNERSTONE policies and procedures: o Verifies patient information at each visit and makes necessary updates in the practice management system. o Ensures that required documentation is collected for each patient; photo identification, insurance information, birth certificate (pediatrics), etc. o Scans registration documents, patient identification, insurance card and other required documentation to the practice management system. o Verifies insurance eligibility and PCP for each patient at every visit and accurately enters into the practice management system. Is knowledgeable about different types of insurance and their general rules (i.e. PPO/HMO and PCP/referral rules). o Collects copayments and visit payments at the time of registration. o Makes appropriate referrals to the Patient Billing Coordinator for patients who cannot pay their copayment. Participates as part of a Care Team, including but not limited to: o Alerting the Care Team of any potential barriers (anticipated insurance, financial issues, etc.) that may cause delays or difficulties during the day. o Participates in Quality Improvement activities with the Care Team or department. o Follows up on referrals for assigned provider, tracking consultation notes until they are received, documenting appropriate follow up in EMR and calling patients/specialists when necessary. Completes referrals in EMR when consultation notes have been received. o Completes referral reporting on a monthly basis and submits to the Referrals Supervisor o Provides patients with information regarding specialty referrals and assists with making appointments as needed. o Monitors provider schedule on a daily basis, ensuring that all visits have been completed or marked as a DNKA at the end of the day. o Completes all DNKA follow up with the patient and documents appropriately in EMR. o Confirms appointments for the following day's appointments. o Administers the requisite amount of Patient Satisfaction Surveys Remains knowledgeable about the Sliding Fee Scale (SFS): o Is knowledgeable about the SFS policies and required documentation. o Offers sliding fee scale to patients with no insurance. o Follows CORNERSTONE policies and procedures to qualify patients for the SFS as necessary. Provides cross coverage in other departments as assigned. Maintains confidentiality of all aspects of the center including, but not limited to, patient confidentiality, financials, and employee relations. Attends and participates in monthly department, All Staff and other required meetings. Perform other related duties as assigned Requirements High School Diploma At least one year clerical experience Knowledge of data entry Pleasant telephone manner and ability to work under pressure TYPICAL SCHEDULE: Monday-Friday: 830am-5pm Wednesdays: 11am-7pm Salary Description 20.00
    $20 hourly 2d ago
  • Care Coordinator II - Therapeutic Foster Care - Syracuse, NY

    Hillside Childrens Center 4.0company rating

    Patient care coordinator job in Syracuse, NY

    The Care Coordinator II is responsible for coordinating multiple aspects of the youth's and/or families' care. This role provides the coordination and delivery of high-quality psychosocial care to youth and families. The Care Coordinator II works with other care providers and community partners to ensure that the overall needs of the client(s) are met. The Care Coordinator II may also be assigned to lead projects or mentor program staff. Essential Job functions Coordinate multiple aspects of the youth's and/or families' care. Assess the youth and/or family's needs and strengths while continuing to support development of the individual service plan in collaboration with the youth and family(ies), and/or multi-disciplinary treatment team. Implement strength-based service plan including community based visits/home visits and assessments, identifying and coordinating collateral resources, recognizing gaps and needs, assessing results, and communicating with the multi-disciplinary treatment team. Utilize experience, education, age-specific knowledge and cultural competence in order to assess and support youth and/or families to achieve positive outcomes. Coordinate and deliver psychoeducational training for youth and/or families and groups in a variety of settings based on identified needs. Meet with youth individually to assess and teach skill development and report on their progress. May organize and facilitate skill-based groups for youth. Develop, maintain and update all required documentation in a timely manner utilizing effective written and oral communication. Provide or arrange for transportation of youth and/or families to and from medical, behavioral health, or other treatment related appointments as needed. May be assigned to lead projects or mentor program staff. On-call responsibilities for Foster Care and Youth ACT programs. While this job description covers many aspects of the role, employees may be required to perform other duties as assigned. Education & Experience Bachelor's degree required. Minimum 18 months of relevant experience required. Therapeutic Foster Care program: Master's degree in Social Work or a related human services field, OR Bachelor's degree in Social Work or related human services field with 2 years of related experience. SPECIAL REQUIREMENTS Unrestricted, valid NYS driver's license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards. Youth ACT program : CPR certification required or obtained within 60 days of hire. Knowledge, Skills & Abilities In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships, and Optimizes Decision Making, the following occupational competencies must be demonstrated: Ability to understand and adhere to all federal, state, and local statutes, regulatory agency standards and Hillside policies Ability to de-escalate and manage crisis situations both in-person and by phone Ability to deliver psychoeducational training Ability to work collaboratively as part of a multi-disciplinary treatment team Ability to work through a series of issues using independent judgment Ability to be independent and self-directed Physical Demands & Work Environment Must be able to work a variable scheduling including evenings and weekends The following daily physical demands are required: Sitting (up to 6 hours) Occasional standing (up to 2 hour) Occasional walking (up to 2.5 hours) Driving (several times a week up to 6 hours) Continuous balancing (up to 8 hours) Occasional balancing, bending, stooping, climbing, kneeling, pushing, pulling, reaching forward or down, reaching overhead, running, and twisting (up to 2.5 hours) Weekly lifting up to 10-15 lbs. on a daily basis Manual dexterity is required, including the frequent ability to grasp in both hands and continuous use of fine manipulation skills in both hands (approximately 1-2.5 hrs.) Occasional exposure to dust, fumes, gases, chemicals, or smoke is apparent Ability to change positions as needed SPECIAL CONSIDERATIONS While Hillside is a restraint free environment, there may be times in a “life or limb” situation, that staff may be required to physically restrain clients weighing between 50 lbs. and 300 lbs. and guide them safely to the floor. In some circumstances, restraints can last up to 15 minutes and may require repetition as necessary. $21.50 Minimum pay rate, $31.00 Maximum pay rate, based on experience. This pay rate may include a Regional and/or Department premium.
    $21.5-31 hourly Auto-Apply 38d ago
  • Outpatient/ Inpatient Surgery Scheduler

    Colon Rectal Associates of Central New York

    Patient care coordinator job in East Syracuse, NY

    Job DescriptionBenefits: 401(k) matching Dental insurance 401(k) Health insurance Paid time off Profit sharing 1. Schedules surgeries, colonoscopies, outpatient appointments (medical and diagnostic), admissions and set-up pre-op admission clearance as requested. 2. Schedules operative procedures by effectively utilizing and maximizing physician block time. 3. Obtain certification from insurance companies for scheduled surgeries, tests and admissions. 4. Obtains operative reports for patient charts. 5. Responsible for follow up to ensure patients are compliant with orders tests and labs. 6. Sends appropriate paper work to the hospital for scheduled surgeries. 7. Maintains tracking for appointments and assist in scheduling these appointments with any required tests. 8. Schedules referral appointments as requested by physicians. 9. Maintain designated physicians schedule as individually requested, ensuring that patients are scheduled properly and avoid overbooking. 10. Answers questions regarding patient appointments, procedures and testing. 12. Retrieves fax messages and distributes to appropriate staff. 13. Assists in various clerical duties including filing, ordering copies of image studies, sending out patient releases, sending out new patient paper work and checks for providers signatures on papers placed in the patients chart. 14. Participates in educational activities. 15. Coverage at front desk as needed. 16. Answer telephones, retrieve and respond to voice messages per office policy. 17. Maintains strictest confidentiality. 18. Maintains good attendance as an essential element of job performance. 20. Completes any other duties assigned. The jobholder must demonstrate current competencies applicable to job position.
    $30k-43k yearly est. 6d ago
  • Driver / Patient Access Associate

    Mosaic Health 4.0company rating

    Patient care coordinator job in Elmira, NY

    Mosaic Health Dental has an immediate opening for an experienced Driver / Patient Access Associate to provide compassionate customer service on our Mobile Dental Unit. Duties to include, but not limited to: preparing and driving Mobile Unit to and from designated host-site(s) from storage facility, connecting utilities (electric/water), leveling Unit and installing safety stairs. Maintaining vehicle by coordinating preventative maintenance, and any needed repairs. Washing vehicle as needed to maintain external cleanliness. Greeting patients; performing registration duties such as obtaining demographics/insurance information and verifying eligibility; accepting/collecting payments; answering/routing telephone calls; completing insurance and claim forms; and scheduling/confirming patient appointments. Effective communication and team cooperation essential to this key front end office position. Experience preferred in a medical, dental or similar health care outpatient office setting.
    $29k-39k yearly est. 60d+ ago
  • Authorization Specialist

    Hematology Oncology 4.8company rating

    Patient care coordinator job in East Syracuse, NY

    Full-time Description Hematology Oncology Associates of CNY (HOACNY), voted one of Central New York's Best Places to Work, is looking for a full time Preauthorization Specialist to join our professional team. HOACNY provides cancer care services, Monday through Friday. East Syracuse Office. If you are a highly motivated, team oriented individual looking to make a difference in your career, please apply now. Competitive salary ( rate based on experience) Bonuses/Stipends as well as a generous benefits package including medical, dental, life, std, ltd, 401k/pension, tuition reimbursement, convenient free parking, etc. Authorization Specialist The position requires a clear understanding of medical insurance benefits, as well as, experience in obtaining medical insurance benefits, from the various insurance companies, including Medicare. Must have in depth knowledge of the insurance industry preauthorization process, including what patient documentation is needed, to get an approval for the services. Also need to understand the peer to peer/appeal process if the preauthorization is not approved. Hematology Oncology Associates of CNY is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. HOA is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Requirements Experienced with working with patient's insurance benefits, preauthorization's, referrals, as well as, familiarity with navigating the insurance company websites. Excellent phone skills and organization are also necessary. Must be skilled in identifying/investigating problems and arriving at a solution. Needs to work well in a team oriented environment and is professional. Skill in computer applications is necessary. An ability to accept change is required. Preferred but not required to understand the billing claim to insurance companies. 1 year medical billing and coding, pharmacy technician or radiation experience- helpful RHIA, RHIT, CPC, CCS preferred Salary Description $20+
    $43k-60k yearly est. 60d+ ago
  • Point of Care Coordinator

    K.A. Recruiting

    Patient care coordinator job in Syracuse, NY

    This independent, for profit, state-of-the-art, clinical and anatomic pathology reference laboratory is seeking a permanent, full-time Point of Care Coordinator. Under the direction of designated Rapid Response Laboratory management staff and/or hematology and chemistry technical supervisors, the Coordinator will… - Monitor all onsite and off-campus bedside testing - Review patient test results - Track quality control and quality assurance - Oversees Point of Care proficiency testing - Functions as an educator and/or researcher of new test methods and procedures - Performs other technical duties as needed Required education and experience: - Bachelor's Degree in Medical Technology - Qualify as a Medical Technologist under NYS Department of Health Regulation - NYS CLT license required
    $42k-62k yearly est. 3d ago
  • OBGYN needed for central New York - Highly Successfully OBGYN Department

    Healthplus Staffing 4.6company rating

    Patient care coordinator job in Syracuse, NY

    HealthPlus Staffing is assisting a Physician-run multi-specialty group with their search for an OBGYN to join their team in New Hartford, NY. Job Description: OBGYN Start date: 30-60 Days Structure: Full Time Schedule: Predictable work schedule (To be discussed) Support: Full Office Staff and APP Requirements: Must be BC/BE in Obgyn Compensation: (To be discussed) 90th percentile Production based salary at the end of 2 years Benefits: Comprehensive benefits package (To be discussed) The OB/GYNs perform consultations in a state of the art facility with on site lab and radiology services available. Inpatient work and procedures are performed in two of our local hospitals which are blocks from our location.Additional Info: This growing group offers a broad array of ancillary and support services under one roof for the convenience of both patients and physicians. In addition to having Electronic Medical Records, we also have been awarded superior performance designation by MGMA for outstanding Practice management and have achieved the highest accreditation by the AAAHC. If interested in this position please submit an application immediately!The HealthPlus Team
    $35k-42k yearly est. 13d ago
  • Dental Patient Coordinator

    The Smilist

    Patient care coordinator job in Syracuse, NY

    Job Description About Us: At The Smilist, we aim to provide high quality dental care in a warm, welcoming, and professional environment. Our team is dedicated to making lives better one smile at a time. We are currently seeking a reliable, friendly, and motivated Dental Patient Coordinator to join our growing practice and contribute to our mission of excellent dental care. Key Responsibilities: Receptionist tasks include answering the office phone and distributing calls or messages accordingly Checking-in patients (verifying insurance and confirming patient information) Collecting payments Communicating patient's arrival promptly Managing administrative records Ensure office success by getting patients into the office Qualifications: Proven experience as a Dental Receptionist - at least 1 year Prior Dentrix experience preferred, but not required Strong communication and interpersonal skills Ability to work well in a team and handle multiple tasks efficiently Attention to detail and a positive attitude What We Offer: Competitive compensation Benefits package - health, dental, vision insurance, and more! Opportunity for professional growth and continuing education A chance to make a real impact on the health and well-being of our patients Position Details: Schedule: Full Time - Monday through Friday! Salary Range: $18.00-$20.00/hour Location: Solvay, NY The Smilist Dental provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Powered by JazzHR UMLcsybvXa
    $18-20 hourly 13d ago
  • Front Desk Coordinator I

    Smile Doctors

    Patient care coordinator job in Auburn, NY

    Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Your special skills: We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: High School Diploma or equivalent required One (1) year of administrative experience preferred Bilingual a plus, but not required The Perks: In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles. Pay Range: $20.00 - $25.00 This is the perfect opportunity to grow with an expanding organization! Apply today!
    $20-25 hourly 60d+ ago
  • Medical Nutrition Coordinator

    Carsonvalleyhealth

    Patient care coordinator job in Liverpool, NY

    Offering $16.50-$23 per hour This employee performs patient followup, generally responsible for the evaluation of patient adherence to physician orders. Job Responsibilities: Provides patient education as an intricate part of the patient care activity, according to the patient need and policy Performs complete and professional patient assessments in accordance with policies and procedures Maintains current knowledge of enteral home care techniques and relevant enteral therapy concepts Represents the company through professional personal appearance, patient care activities, and content of written reports Gathers necessary information from referral source to ensure insurance coverage of each enteral patient Follows up on necessary paperwork to ensure payment for services rendered Maintains patient records in complete and organized manner in compliance with accreditation standards Drives to admit, deliver, and pick up such items as enteral formula, feeding pump(s), IV poles, and/or related feeding supplies to patients' home or place of business Provide patient care, treatment, and service in a continuous and coordinate manner in settings appropriate to meet patient needs Promote safe, effective patient and organizational environments, as well as feeding equipment use Participate in on-going education that includes in-services, training, and other activities to maintain and improve individual competence
    $16.5-23 hourly 13h ago
  • Medical Nutrition Coordinator

    TCH Group, LLC 2.9company rating

    Patient care coordinator job in Liverpool, NY

    Offering $16.50-$23 per hour This employee performs patient followup, generally responsible for the evaluation of patient adherence to physician orders. Job Responsibilities: Provides patient education as an intricate part of the patient care activity, according to the patient need and policy Performs complete and professional patient assessments in accordance with policies and procedures Maintains current knowledge of enteral home care techniques and relevant enteral therapy concepts Represents the company through professional personal appearance, patient care activities, and content of written reports Gathers necessary information from referral source to ensure insurance coverage of each enteral patient Follows up on necessary paperwork to ensure payment for services rendered Maintains patient records in complete and organized manner in compliance with accreditation standards Drives to admit, deliver, and pick up such items as enteral formula, feeding pump(s), IV poles, and/or related feeding supplies to patients' home or place of business Provide patient care, treatment, and service in a continuous and coordinate manner in settings appropriate to meet patient needs Promote safe, effective patient and organizational environments, as well as feeding equipment use Participate in on-going education that includes in-services, training, and other activities to maintain and improve individual competence
    $16.5-23 hourly 13h ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Ithaca, NY?

The average patient care coordinator in Ithaca, NY earns between $15,000 and $62,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Ithaca, NY

$31,000
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