Patient Care Coordinator
Patient care coordinator job in Kansas City, MO
Antioch Dog and Cat Hospital has an opportunity for a Patient Care Coordinator to join our team! Shift Details: This is a full time position (30+ hours/week) Compensation: $15.00 - $16.00/hour (based on experience)
What We Are Looking For: Our Patient Care Coordinator is the liaison between the staff and our valued clients. The ideal candidate for this position requires excellent verbal communication skills to effectively convey the importance of veterinary care to clients. Strong active listening skills are essential for addressing client questions and concerns. Emotional intelligence and social awareness are highly valued traits. Additionally, the role demands the ability to multitask in a fast-paced environment.
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Competitive compensation and benefits package, including medical, dental, and vision coverage.
401K plan with company match
Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit.
Responsibilities
Essential Functions:
* Maintains and upholds the Core Values and Mission Statement of MPH.
* Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions.
* Warmly welcomes clients upon their arrival and escorts them to the exam room.
* Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable.
* Creates, presents, and explains treatment plans in accordance with the veterinarian's directions.
* Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital.
* Schedules follow-up appointments and future wellness visits.
* Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary.
* Clearly explains discharge instructions and addresses client inquiries.
* Handles client checkouts and collects payments in the exam room.
* Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results.
Additional Functions:
* Performs other related duties as assigned.
Qualifications
Required Knowledge, Skills and Abilities:
* Passionate about delivering exceptional client service.
* Genuine love and appreciation for animals.
* Friendly, personable, and committed to ensuring client satisfaction.
* Proficient in active listening and accurate transcription of medical information.
* Thrive on serving and assisting people.
* Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions.
* Strong computer literacy and typing skills.
* Effective communication skills, both written and verbal.
Required Education and Experience:
* High school diploma.
Preferred Education and Experience:
* Medical terminology
Physical Requirements:
* Prolonged periods of standing and working on a computer.
* Ability to bend down and lift up to 40lbs unassisted.
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Reasonable AccommodationsApplicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information.
Auto-ApplyCare Coordinator
Patient care coordinator job in Elk City, OK
Care Coordinators provide a single point of accountability for ensuring that medically necessary services and supports are accessed, coordinated, and delivered in a strengths-based, individualized, family/youth driven, and ethnically, culturally, and linguistically relevant manner. The Care Coordinator will be able to provide services at the Wraparound and/or Service Coordination level within the Health Team as needed.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Demonstrates ability to work with diverse populations
Completes all required paperwork within set time lines
Coordinates needed services including but not limited to both Mental and Physical Health
Completes multi-level assessment of consumer and family within set time lines through the treatment process
Communicates with the community team, review committee and other groups as necessary
Provides advocacy and linkage for the family through coordination of community resources
Provides crisis assistance
Completes required Health Team and agency trainings
Attends staff meetings, workshops, and seminars
Participates in group outings as needed and assure safety for youth and their families
Completes ODMHSAS Wrap 101 Training
Maintains effective working relationships and strategic alliances with consumers, other staff, the community and other non-profit organizations
Maintains core competencies in relation to working with co-occurring disorders through continuing education and implementing skills into all aspects of treatment
Builds rapport and working partnerships with relevant local, state, and federal government agencies
Promotes community education projects to help increase awareness of Post-Traumatic Stress Disorder (PTSD) & Acute Mental Health Crises
Supports and assists with the facilitation of Care Plans for consumers within the Red Rock Health Team
Other duties as assigned
QUALIFICATIONS
Certified as a Behavioral Health Case Manager II (BHCM II)
Or meet one of the following parameters
Bachelor's or Master's degree in a Behavioral Health field
RN with Behavioral Health Experience
Bachelor's or Master's degree in any field and 6 months of Behavioral Health experience
60 College credit hours in any field and 12 months of Behavioral Health experience
HS Diploma or equivalent and 36 months of Behavioral Health experience
Bilingual preferred
General skill in exercising independent judgment, tact, patience, and understanding; maintaining effective working relationships and strategic alliances with consumers, other staff, the community and other non-profit organizations
Must complete all in-service and external training requirements
Basic computer skills
Two or more years experience working with community services and health agencies as well as working with low income and minority consumers with understanding of cultural diversity preferred
Commitment to the mission of Red Rock BHS
Valid Oklahoma Driver's License, and insurance
Ability to adjust schedule to needs of client
HOW WE TAKE CARE OF YOU!
We pay a generous portion of your Health Insurance
Low-cost Dental and Vision Insurance
Retirement Plan with employer contributions equal to 5% of annual salary
Student Loan Repayment options
No cost Employee Assistance Plan
3 Weeks Paid Time-Off (increases annually between years 2-10)
9 Paid Holidays
1 Floating Holiday to use at your discretion.
4 Rest and Relaxation days
3 days of Education Leave
4 hours of Volunteer Leave
Eligible for Pay Increases and Bonuses annually
Employer Paid Long-Term Disability and Life Insurance
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Red Rock Behavioral Health Services does not discriminate based on race, color, national origin, religion, gender, gender identity, age, marital/familial status, sexual orientation, or disability.
Auto-ApplyPharmacy - Patient Care Coordinator - Now Hiring Multiple Shifts Available
Patient care coordinator job in Overland Park, KS
AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care.
The main responsibility of the Patient Care Coordinator is to correspond with patients, caregivers and team members. The Patient Care Coordinator will act as a first point of contact with patients by carefully evaluating and assessing the purpose of the call, prioritizing and triaging if indicated. The Patient Care Coordinator will also prepare shipping materials and documents for the pharmacy technicians as needed. All tasks requiring clinical decision making will be triaged to the pharmacists.
To be successful in this role, you should have excellent communication abilities, business acumen, and be highly motivated to meet objectives and goals.
DUTIES AND RESPONSIBILITIES:
Receiving and triaging inbound phone calls.
Act as first point of contact with patients by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintain information regarding Patient Services initiatives and explain them to our customers when appropriate.
Record activities in the patient database and follow up to secure services for our customers by contacting physician's offices, pharmacies, and other external entities to ensure patient's needs are being met.
Schedule prescription shipments directly with patients, physician's offices, or patient affiliates
Receiving and completing scheduling calls via dialer or outbound queues.
Gathering demographics, plan information, patient history and other data and documenting in pharmacy application as necessary.
Contacting physicians for missing or required information.
Processes document intake queue for pharmacy technician processing.
Prepares shipping materials for packing stations
Performs other related duties as assigned by management
Requirements
High school diploma, general education degree (GED), or one to three years related experience and/or training, or equivalent combination of education and experience
Computer skills preferred: Microsoft Office (Word, Excel, PowerPoint, Office, Teams)
Good communication skills, both written & verbal, preferred.
BEHAVIOR CHARACTERISTICS:
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
COMPETENCIES:
The PCC is able to handle inbound and outbound calls, triage as appropriate and complete scheduling tasks.
The PCC is able to update patient demographics, prescriber demographics and pertinent information for the pharmacy profile.
The PCC is able to prepare documentation for pharmacy technician processing; including but not limited to demographics and plan information.
The PCC demonstrates ability to communicate effectively with health care providers to obtain missing information.
The PCC is able to prepare shipping materials for packing.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Continually required to stand.
Continually required to walk.
Continually required to sit.
Continually required to utilize hand and finger dexterity.
Continually required to talk or hear.
While performing the duties of this job, the noise level in the work environment is usually moderate.
The employee must continually lift and/or move up to 50 pounds.
Additional remarks regarding work environment include standard office lighting and white noise.
Specialized equipment, machines, or vehicles used: Conveyor belt, manual pallet jack.
Benefits
Supportive, progressive, fast-paced environment
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short-term disability insurance
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
Auto-ApplySenior Integrated Planning & Scheduling Specialist
Patient care coordinator job in Hazelwood, MO
Company:
The Boeing Company
Boeing Defense, Space & Security (BDS) has an exciting opportunity for a Senior Integrated Planning & Scheduling Specialist to join the MQ-25 Program as the IP&S Team Lead reporting to the MQ-25 IP&S Manager, located in Hazelwood, MO!
In this role, you will be part of a high-performing, cross-functional team while building state-of-the-art capability. Embedded within the Program Management organization, IP&S is responsible for program plans and schedule. Using standard planning and scheduling processes, IP&S enables performance and delivers value through prospective focus, actionable analysis, and solution-oriented advice.
A successful candidate will have experience integrating technical and business inputs and implementing systems thinking/solutions, utilizing program management best practices across a diverse and challenging execution portfolio. Resilience and aptitude for problem-solving are a must, with the selected candidate being biased toward action, coordinating solutions, and enabling the product teams to execute efficiently and effectively.
Position Responsibilities:
Leads the Integrated Planning & Scheduling (IP&S) team in the development, coordination, integration, analysis, and maintenance of plans and schedules for very complex projects, programs, and change-driven activities in accordance with program management standards
Engages in studies/analysis (trend, variance, impact), reports, risk assessments, and planning efforts within and/or across programs/projects, organizations, or business units to assess/determine/mitigate program impacts
Leads and trains the IP&S team to identify risk and opportunities, develop mitigation planning, and engage with Integrated Product Team (IPT) focals for integration into the program IMS
Provides program planning and Request for Proposal (RFP) support as required for new program phases, Obsolescence, and Engineering Change Proposals
Leads, directs, and facilitates the integration of project/program plans, schedules, change and baseline management, processes, techniques considered to be best practice across the industry
Provides training, coaching, mentoring, and leadership to teammates, Control Account Manager (CAMs), and program focals as needed
Provides subject matter expertise in the development, implementation, and training of IP&S processes and tools
Partners with cross-functional teams on projects and initiatives to provide solutions to program and/or organization
Ensures compliance with BDS IP&S Processes and Procedures and Program Management Best Practices
Engages with program Senior Leadership team, BDS IP&S Core team, and Earned Value Management (EVM) Core team on behalf of IP&S team
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.
This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Basic Qualifications (Required Skills/Experience):
Bachelor's degree or higher
Experience in finance, scheduling, industrial engineering, change management, strategy, program management, or project management role
5+ years of experience in change management, program planning, project management, integrated scheduling, Industrial Engineering, or Business Operations
5+ years of experience in team schedules, resource management, earned value management, risk management, and project management
Preferred Qualifications (Desired Skills/Experience):
Experience leading an Integrated Planning & Scheduling team and/or other Integrated Planning & Scheduling team members in the execution of the planning & scheduling responsibilities on a large development program
Experience with Department of Defense Federal Acquisition Regulation Supplement (DFARS) requirements
Experience developing and maintaining integrated resource-loaded project schedules, including the use of project management tools and software such as MS Project, Milestones, Open Plan Professional, etc
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Travel: This position may require travel up to 10% of the time
Shift: 1st Shift
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Total Rewards & Pay Transparency:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:
Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with immediate 100% vesting Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts.
Summary pay range: $113,050 - $152,950
Language Requirements:
Not Applicable
Education:
Bachelor's Degree or Equivalent
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
EEO is the law
Boeing EEO Policy
Request an Accommodation
Applicant Privacy
Boeing Participates in E - Verify
E-Verify (English)
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Right to Work Statement
Right to Work (English)
Right to Work (Spanish)
Auto-ApplyPatient Care Coordinator Behavioral Health
Patient care coordinator job in Conway, AR
The Patient Care Coordinator (PCC) is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Behavioral Health Units. This includes the coordination of personnel to meet patient and provider care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of adult psychiatric and medical detox patients. The PCC will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The PCC will demonstrate a commitment to teamwork through effective collaboration efforts.
SAFETY SENSITIVE POSITION
This position is designated as a "Safety Sensitive Position" under Act 593 of the State of
Arkansas. An employee who is under the influence of Marijuana constitutes a threat to
patients/customers which Conway Regional is responsible for in providing and
supporting the delivery of health care related services.
teamwork through effective collaboration efforts.
Qualifications
* PRE-HIRE QUALIFICATIONS:
* Registered Nurse with current, active license to practice in Arkansas, required
* Proof of the highest level of nursing education achieved, required
* Bachelor of Science in Nursing, preferred
* At least 2 years of clinically related or quality improvement experience, preferred
* Professional Board Certification, preferred
Auto-ApplyScheduling Specialist
Patient care coordinator job in Chesterfield, MO
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
This is a full-time position working 40 hours per week. Shifts are from 9:00am-5:30pm. Onsite training is required for up to 6 months.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and staff
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only)
(10%) Insurance
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Completes other tasks as assigned
Patient Care Coordinator - IRG/Ozark Physical Therapy & Sports Medicine
Patient care coordinator job in Fayetteville, AR
Integrity Rehab Group (IRG) is an industry leading therapy management company that partners with physician practices across the nation. IRG partners with Ozark Physical Therapy & Sports Medicine to offer exceptional outpatient orthopedic therapy services to the Fayetteville, AR community. We are looking for an energetic and motivated individual to fill our available Patient Care Coordinator position.
What is a Patient Care Coordinator?
A Patient Care Coordinator is the first person to greet our patients, assisting with insurance, patient referrals, and scheduling questions.
Our Patient Care Coordinators have excellent customer service skills and are capable of multitasking in a fast-paced environment. Attention to detail is crucial in this role to ensure our clinics operate with accuracy and efficiency.
Patient Care Coordinators build strong patient rapport and help in the patient recovery process. This is reported to be one of their greatest job highlights.
Company Benefits:
PTO, holiday pay, medical/dental/vision insurance, and more
401k match
Competitive wages
Essential qualities of a Patient Care Coordinator:
Great attitude and a desire to help others
Ability to work independently and as a team
Superior customer service and communication skills
Ability to multitask and remain detail oriented
Adaptable
Appropriate computer skills
Job Duties Include:
Working knowledge of our electronic health records system
Navigating between multiple computer programs and web base portals
Greeting patients in a friendly, supportive manner
Answering incoming calls
Scheduling new and reoccurring appointments
Verifying insurance coverage and obtaining insurance authorizations
Collecting patient payments and balancing end of day
Post daily charges into billing software
Manage insurance denials and accounts receivable
Participating in training programs and staff meetings
Prior healthcare and billing experience are strongly preferred.
Please do not contact the clinic directly.
Auto-ApplyPatient Care Coordinator-Searcy, AR
Patient care coordinator job in Searcy, AR
Sound Advice Hearing Doctors, part of AudioNova 3522 E. Race Ave. Searcy, AR 72143 Current pay: $15.00-18.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Patient Care Coordinator/ Engager
Patient care coordinator job in Springdale, AR
Job Description
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Springdale, AR
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
Patient Care Coordinator (PCC)
Patient care coordinator job in Hot Springs Village, AR
Be the first smile our patients see. Do you thrive in a fast-paced, people-centered environment where every interaction matters? Are you naturally welcoming, organized, and motivated to make a difference in someone's day? Healthy Connections is seeking a Patient Care Coordinator who will serve as the face of our Hot Springs clinic and a vital part of our patients' experience from the moment they walk through the door.
As a Patient Care Coordinator, you'll do more than manage appointments-you'll play a key role in creating a positive, supportive atmosphere for our patients and their families. You'll handle a wide range of administrative tasks, including greeting patients, answering phones, scheduling appointments, updating electronic health records, verifying insurance, and collecting payments. You'll work closely with a team of providers, nurses, and other coordinators to ensure each patient has a smooth and welcoming experience. Most days are fast paced with a steady flow of patients, making teamwork and communication essential.
Comprehensive training will be provided to help you succeed in this role. Whether you're new to healthcare or bringing experience from another customer-facing role, you'll be supported every step of the way as you learn our systems and procedures. If you've worked in customer service, retail, or other fast-paced environments where communication, multitasking, and professionalism are key, you already have a strong foundation to thrive here.
Key Qualities for Success:
* You lead with empathy and kindness, especially in stressful situations.
* You communicate clearly and professionally with patients of all backgrounds.
* You can juggle multiple tasks without losing attention to detail.
* You're solution-oriented and know how to create a calm environment even when it's busy.
Qualifications:
* High school diploma or equivalent.
* Two years of experience in a medical office or similar customer-facing role.
* Strong communication and organizational skills.
* Familiarity with Microsoft Office and electronic medical records systems.
* Ability to travel to multiple locations, as needed.
* Preferred: Bilingual (English/Spanish).
Equal Opportunity and Civil Rights Statement
Healthy Connections, Inc. is an Equal Opportunity Employer and Provider.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, by fax ************** or email at ***********************.
Growth Opportunities:
Opportunities for growth within the organization are available for team members who demonstrate strong performance, reliability, and a commitment to our mission. While this is an entry-level role, it can serve as a starting point for those interested in building a career in healthcare administration.
Benefits:
* Competitive salary
* Medical and dental insurance
* 401(k) with company match
* Paid vacation and sick leave
* Four-day workweek
* Additional employee wellness and support programs
About Healthy Connections
Healthy Connections is a Federally Qualified Health Center (FQHC) that has been providing quality medical, dental, and behavioral health services to the communities of Western and Central Arkansas for more than 25 years. Our mission is built on three core pillars: Community, Compassion, and Excellence. We serve patients of all ages, regardless of insurance status or ability to pay, and are committed to making healthcare accessible and comprehensive for everyone.
Join Healthy Connections and become part of a team that's been caring for Arkansas communities with compassion, community, and excellence for more than 25 years. To apply, fill out the form on this page.
Group Practice Coordinator - College of Dental Medicine
Patient care coordinator job in Joplin, MO
Job Type:StaffJob Description:The Group Practice Coordinator (GPC) is the administrative and operational facilitator for the Group Practice Comprehensive Care Clinic at the College of Dental Medicine. The GPC is the primary contact for patient communication within the group practice. Responsibilities include management of the group practice, coordination of patient appointment scheduling and student clinical scheduling (appointments). The GPC instructs the students in clinical operations and oversees the student business operations daily within the practice, tracks missing charges, approvals and lab cases. In addition, the GPC coordinates with the Group Practice Leader for patient assignment to students to support timely quality patient care while providing optimum educational experiences for students. The GPC also ensures that students follow all clinic guidelines and protocols.
Essential Duties and Responsibilities:
Management of the Comprehensive Care Group Practice consisting of up to 40 students at a time, and supporting clinical faculty
Coordinate patient and procedure assignments in collaboration with faculty
Manage patient and student clinician appointments.
Provide consultative guidance to students regarding business transactions
Engage in and support the process of Risk Management and Quality Assurance
Facilitate patient record audits
Act as a liaison between patient, student, and business office regarding resolution of outstanding balance collections
Provide group practice report management and follow-up.
Lead the Electronic Health Record system business continuity plan within the practice in the event of clinic information system failure
Serve as a primary patient contact for patient questions or concerns and seeks follow up information as needed to resolve inconsistencies
Contribute to the patient centered/student centered educational mission of the College of Dental Medicine
Ensure student clinicians and faculty operate in an organized manner to provide patient care in a safe environment following OSHA and CDC guidelines for dentistry and blood borne pathogens
Work independently and as part of the clinic team
Monitor the indicators of student and patient progress in collaboration with Group Practice Leaders
Facilitate emergency oral health care within the group practice
Model effective dental teamwork, practice management, HIPPA compliance, and professionalism for students
Other duties as needed to contribute to an efficient positive clinical operation
Qualifications:
Certified Dental Assistant, dental office manager, or any combination of education, training or experience that provides the required skills, knowledge and abilities, with a minimum of three to five years of relevant experience in a dental or medical healthcare facility preferred
Excellent written and verbal communication skills. Must be able to effectively interact with patients, students, faculty, and other healthcare professionals
Ability to understand medical/dental terminology and dental treatment plans preferred
Experience with Electronic Health Record systems, computers, telephones, printers, copiers, and general office technology
Equal Opportunity Employer
KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law.
Annual Security Report
KCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.
Thank you for your interest in a career at KCU!
Auto-ApplyPatient Service Representative I (67708)
Patient care coordinator job in Picher, OK
Patient Service Representative, Psych Department: Edmond Patient Service Representative, Psych Employee Category: Non-Exempt Reporting Relationship: Practice Administrator Attentiveness- Showing the worth of a person or task by giving my undivided concentration.
Enthusiasm- Expressing my joy in each task as I give it my best effort.
Joyfulness- Maintaining a good attitude, even when faced with unpleasant conditions.
Patience- Accepting a difficult situation without giving a deadline to remove it.
Punctuality- Showing esteem for others by doing the right thing at the right time.
Summary of Duties and Responsibilities:
Answers telephones, schedule appointments, obtain patient information, prepare chart for examination, collect and secure collections at patient check-out. Provides back-up and overflow coverage for Front Office Telephone Operator(s).
Responsibilities
Primary Duties and Responsibilities:
* Receives patients at reception window.
* Obtains required information/documentation from patient at check in.
* Obtains financial and family information and updates it for each patient on each visit including, address, phone, insurance coverage, and DOB.
* Updates information and makes changes as necessary in the electronic medical records.
* Schedules appointments in electronic medical records.
* Posts charges and payments at the time of check-out for patient
* Verifies any late or open balances and reminds patient of the outstanding balance.
* Calls billing assistance to help patient with balance owed questions.
* Accepts payments and assures daily collections are secured.
* Balances daily transactions.
* Assures waiting area is good order throughout the day. Calls custodial staff as needed for assistance.
* Follows HIPAA guidelines and Variety Care Privacy policy and procedure.
* Assures that office equipment is in good working order. Notifies appropriate staff member if problems arise.
* Accepts direction from the Practice Administrator or the Physician on staff.
* Supports Variety Care's accreditation as a Patient Centered Medical Home and our commitment to provide care to all Variety patients that is Safe, Effective, Patient Centered, Timely, Efficient, and Equitable. Provide leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs.
* Embodies the strength of personal character. Places value on being an open and honest communicator who displays high moral and ethical conduct, integrity, adaptability, and sound judgment. Must be a leader in the department and community. Result-oriented problem solver who is responsible and accountable.
* Performs other duties as assigned.
ADA Requirements:
* Able to lift a minimum of 25 pounds.
* Able to sit for long periods of time.
Licensed Paramedic- Patient Care Coordinator
Patient care coordinator job in Hope, AR
Pafford Medical Services is now accepting applications for a dedicated and experienced Licensed Paramedic to join our Patient Care Team. As a Paramedic, you will play a vital role in providing remote medical assistance to patients in need. You will receive communications from EMS providers in the field and utilize your knowledge to assess patients, provide guidance, and coordinate appropriate medical care.
In this hybrid clinical/telehealth setting, you will be responsible for ensuring accurate and efficient triage, evaluating symptoms, and providing appropriate advice and recommendations to patients in urgent situations. Your ability to communicate effectively, remain calm under pressure, and make critical decisions will be essential in delivering high quality patient care.
Duties and responsibilities
Utilize telecommunication equipment such as video, phone, email, and messaging to provide high-quality care to out-of-hospital patients.
Receive voice and video communications from paramedics, emergency medical technicians and providers to coordinate care for out-of-hospital patients.
Communicate with pre hospital providers to ensure compliance with patient refusals.
Provide patient follow-up for patients after ambulance transport or on scene treatment.
Coordinate care with physician, hospitals, home healthcare agencies, mid-level providers, pharmacies, community transportation entities and other community agencies.
Communicate with patients and patient families during and following EMS response.
Follow pre-determined treatment protocols and guidelines in a multi-state response area.
Assist the leadership team and medical Directors with further development of policies, protocols, and guidelines to better serve our local communities
Provide patient care in an urgent care/clinical environment.
Administer medications and assist providers with patient procedures.
Accurately complete patient documentation on electronic health record.
12 hour shifts to include weekends, holidays and special occasions. Our department is open 24 hours a day
Qualifications:
A strong desire to provide exceptional medical care and customer service to the patients we are entrusted to care for.
Excellent communication and interpersonal skills to provide clear communications.
Ability to work in a team environment with all levels of health care professionals.
The ability to communicate with EMS crews, supervisors and administration team members during stressful pre-hospital response situations.
A strong understanding or the ability to learn EMS protocols, rules, and regulations for all Pafford service areas.
Understanding of different areas of health care and the ability to coordinate care for our patient's needs.
A strong understanding of risk management initiatives.
Physical Requirements:
Ability to perform the essential job functions safely and successfully.
Ability to maintain regular, punctual attendance.
The employee may occasionally be required to lift products or assist patients with decreased mobility.
Must possess visual acuity to prepare and analyze data and figures accurately.
Work may require sitting, lifting, stooping, bending, stretching, walking, standing, pushing, pulling, reaching and other physical exertion.
Must be able to talk, listen and communicate clearly.
Ability to make timely and well-informed decisions.
Must be proficient using technology such as telehealth software, iPads, computers, office phones, office equipment, Microsoft Office, Google programs, and other software.
Education and Experience Requirements:
Valid Arkansas Paramedic License
Critical Care or pre-hospital EMS experience (Minimum of 3 years)
BLS Healthcare Provider
ACLS (can be obtained through Pafford education)
12 lead interpretation
NOTE:
The above statements are intended to provide a general overview or description of the level of work being performed by the person assigned to this job. The description is not intended to bean exhaustive list of all responsibilities, duties, skills, or physical demands required to perform this position.
Nutrition Patient Service Representative - Part Time
Patient care coordinator job in Joplin, MO
Our Mission To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions. Schedule: Part Time 20 hour a Week About Us - Nutrition * Feed over 1,000 people a day including patients, families, and visitors in the cafeteria
* Employ over 150 employees across all service levels
* Executes caterings for the hospital and community
* We build a strong culture of mentoring and growth for next level career opportunities
What You'll Do
Provides world class customer service to Health System patients while participating in a variety of areas of their meal ordering, preparation and delivery.
Requirements
* At least 18 years of age.
* Attend on going education as available.
Freeman Perks and Programs
* For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!
* Health, vision, dental insurance
* Retirement with employer match
* Wellness program with discounts to Health Insurance or Cash Bonus with Participation
* Milestone payments with longevity of employment
* Paid Time Off (PTO) or Flex time off (FTO)
* Extended Sick pay
* Learning Center designated only for Freeman Family members
* Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.
#LI -DNI
Auto-ApplyPersonal Care Specialist-FT 6A-6P Rotating Schedule
Patient care coordinator job in Bryant, AR
Job Description
???? Job Posting: Personal Care Specialist
Department: Nursing
Reports To: Wellness Director
???? Purpose
Join a vibrant care team dedicated to delivering exceptional service that honors dignity, choice, and well-being for every resident.
????️ Key Responsibilities
• Safety Sensitive Role: Must maintain constant alertness to ensure safe performance of essential duties.
• Assist residents with daily activities and simple treatments as outlined in their service plans.
• Support residents experiencing emotional or behavioral challenges.
• Provide additional services such as laundry and pet care (note: team members with allergies or pregnancy should consult their supervisor).
• Communicate resident needs and preferences to help revise service plans.
• Observe and report resident concerns to the LPN or Medication Tech/Aide.
• Participate in onboarding, annual training, and team meetings.
• Follow all company policies and procedures.
• Perform other duties as assigned by the Wellness Director.
• Management reserves the right to modify responsibilities at any time.
✅ Skills & Qualifications
• Must be at least 18 years old.
• Strong communication skills in English (verbal and written).
• Must meet applicable state/provincial health requirements.
• Maintain certifications as required by state/provincial regulations.
???? Physical Requirements
This role involves:
• Standing, walking, sitting, bending, reaching, pushing, pulling, stair climbing, grasping, manual dexterity, stooping, kneeling, crouching, vision acuity, talking, and hearing.
• Ability to lift up to 50 pounds with or without reasonable accommodations.
Exposure Risk Classification: May involve unplanned tasks with potential exposure to blood, bodily fluids, or tissues that could contain AIDS, HIV, or Hepatitis A, B, or C.
FT 6A-6P Rotating Schedule
Scheduler
Patient care coordinator job in Joplin, MO
Job Description
Are you an organized office professional who is looking for a rewarding new role? Visiting Angels is seeking a talented, highly motivated professional to join our team!
Benefits:
Full Time Office Position with a Non-Medical Home Care Agency
Pay: $16/hour
Benefits available after 90 days
Health insurance, PTO
Job Duties
Caregiver recruitment and scheduling of employee shifts
Responding to phone inquiries and maintaining paperwork
Assisting in coordinating care in homes and contributing to team effort by accomplishing related tasks and goals as needed
If you have excellent communication skills, we encourage you to apply.
Minimum skills/Qualification:
Ability to communicate effectively on the phone and in writing, with a central focus on excellent customer service
Ability to properly prioritize work in an organized fashion and possess creative problem solving skills
Strong time management skills, with close attention for detail
Effectively manage team member schedules
Prior office and customer service experience preferred
COVID-19 Precautions
Remote interview process
Social distancing guidelines in place
Sanitizing, disinfecting, or cleaning procedures in place
All visitors are required to wear a mask. Work areas sanitized regularly.
Additional Job Details
Expected hire date 2-4 weeks
Typical start time: 9AM
Typical end time: 5PM
This job is ideal for someone who is:
Enjoys focusing on the details of work assignments and has a creative spirit
Autonomous/Independent and enjoys being primarily self-directed
Thrives in a fast paced environment and enjoys variety in tasks
Experience with Microsoft Office, including Excel a plus
Military experienced candidates are encouraged to apply. Candidates of all ages, including older job seekers, are encouraged to apply.
NO PHONE CALLS PLEASE - TO BE CONSIDERED YOU MUST APPLY TO THIS POSTING
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Project Scheduling Specialist
Patient care coordinator job in Hazelwood, MO
Leads, develops, coordinates, integrates, analyzes, and maintains integrated plans and schedules for complex projects, programs and change driven activities in accordance with project management industry. Leads studies/analysis (trend, variance, impact), reports, risk assessments and planning efforts to determine impacts, constraints involving product development, production rates, process improvement, program initiatives. Identifies risk and opportunity potential, develops mitigation planning and refines the business case. Develops and establishes lead time requirements. Facilitates and ensures integration of project/program plan, schedules, change and baseline management, processes, techniques considered to be best practice across the industry. Acts as primary project contact to establish key stakeholder requirements and project objectives. Directs all phases of projects or subsystems of major projects from inception through completion. Coordinates commitments with internal and external stakeholders to fulfill strategies.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
- 3-5 years of experience with project management scheduling
- Bachelor's degree - Aviation industry background
Patient Services Representative - Miami Primary Care - Days
Patient care coordinator job in Miami, OK
INTEGRIS Health Medical Group Miami Primary Care, Oklahoma's largest not-for-profit health system has a great opportunity for a Patient Services Representative in Miami, OK. In this position, you'll work Monday through Friday from 8am to 5pm with our team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs. If our mission of partnering with people to live healthier lives speaks to you, apply today to learn more about our recently enhanced benefits package for all eligible caregivers such as, front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health.
The Patient Services Representative is responsible for answering telephones, taking concise messages, scanning and indexing information into the medical record, handling requests for medical records and basic scheduling. This position requires population specific competencies. Adheres to National Patient Safety Goals as appropriate based on the level of patient contact this position requires.
INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.
The Patient Services Representative responsibilities include, but are not limited to, the following:
* Responsible for receiving and/or dispatching incoming phone calls
* Collects payments for copays and deductibles
* Makes financial arrangements for patients
* Performs check in and out duties accurately and timely
* Makes appointments for visits and, if an emergency, informs a clinical employee or provider
* Verifies insurance eligibility and benefits and records the information in the medical record; completes referrals to specialty providers, home health, etc.
* Accurately enters patient demographics into the practice management system
* Takes messages when answering the telephone, correctly spelling names and identifying patient by two patient identifiers according to National Patient Safety Goals
* Takes clear and concise messages from pharmacies, physicians and hospital personnel; directs the message to the Clinical employee and/or Provider
* Manages large call volume while maintaining excellent telephone etiquette
* Organizes workflow to meet patient needs in a timely manner
* Reports to Office Manager/Supervisor.
This position may have additional or varied physical demand and/or respiratory fit test requirements. Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Must be able to handle a high volume of telephone calls (potentially hundreds per day), and high volume of patient interaction (potentially hundreds per day), i.e., scheduling appointments, discussing billing problems, setting up payment arrangements, collecting past due payments. Must be able to handle multiple tasks and work in a high stress environment. May be required to drive.
All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
REQUIRED QUALIFICATIONS
EXPERIENCE:
* 6 months customer service experience
IMG Float Pool: This job requires the incumbents to operate a INTEGRIS-owned vehicle OR personal vehicle (non-INTEGRIS-owned) and therefore must have a current Oklahoma State Driver's License as well as a driving record which is acceptable to our insurance carrier.
PREFERRED QUALIFICATIONS
EXPERIENCE:
* 1-year clerical experience
* Experience in the following areas: responsibility for cashier procedures and/or basic accounting, clinic check in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD-9 coding
* 6 months telephone customer service experience
Auto-ApplyScheduling Specialist
Patient care coordinator job in Buhler, KS
We're small town techies, and Kansans, at heart. We want to see our communities thrive. Good hospitals, schools, booming businesses. If we can help make that happen with our fast internet, we are all about it. The thing is, we didn't get into broadband because we wanted to start a business in Kansas. We started a business because we wanted to provide broadband to Kansans. There's a difference. We're not a corporation, we're a small crew with huge aspirations. When you call us, you'll get a real person - a local - on the phone who cares about you and your community. And when you're ready for the fastest internet in the country, we'll come running.
We offer an inspiring environment with meaningful work, where employees are encouraged to think creatively, imagine the unthinkable and deliver the highest quality of service.
Location:
This role may be remote or hybrid with occasional travel to Buhler as needed to meet business needs.
Opportunity:
Are you someone that has a passion for helping others? Do you enjoy digging into details in order to solve problems? If so, this could be the opportunity you are looking for! We are seeking a
Scheduling Specialist
to join our team! This position will play a key role in bringing on new customers as we expand our Ideatek footprint across the state of Kansas. This position is also cross-trained to assist with dispatch operations
Key Responsibilities:
Coordinate and manage the scheduling of wireless and fiber installations for residential and business customers.
Support the Operations team by efficiently rescheduling and updating installation appointments as needed
Partnering closely with our Operations, Sales, and Construction teams to relay critical updates.
Deliver exceptional customer service, consistently going above and beyond to address customer needs, manage expectations, and ensure a positive experience.
Clearly articulate schedule plans, changes, and relevant information to all appropriate internal team members.
Contribute to additional project work as needed to support the team and business objectives.
Proactively identify and resolve scheduling conflicts, optimizing technician time and customer satisfaction.
Respond promptly to customer inquiries and dispatch update requests.
Manage technician time allocations to maximize efficiency and coordinate with leads to address capacity constraints and fill scheduling gaps.
Desired Attributes:
Possess outstanding verbal and written communication skills, with a knack for active listening and effective problem resolution.
Demonstrate excellent planning, organizational, and time management skills, with an ability to multitask effectively and prioritize.
Strong critical thinking skills when analyzing scheduling scenarios, identifying potential issues, and implementing solutions.
Maintain a high level of accuracy and attention to detail in all aspects of scheduling and record-keeping.
Committed to providing outstanding customer service and building positive relationships.
Adapt to changing priorities, manage unexpected challenges and maintain a positive attitude under pressure.
Experience/Knowledge Required:
2+ years of relevant work experience in scheduling, dispatch, coordination, or a customer service role.
High School diploma or equivalent.
Preferences:
Previous experience in the telecommunications industry (wireless/fiber).
Familiarity with scheduling software or CRM systems.
Experience in a fast-paced, customer-facing environment.
IdeaTek offers a culture where employee strengths are highlighted and recognized. A few of the key ways we strive to make employees feel valued include:
Competitive base pay with discretionary quarterly bonus incentives. Quarterly bonuses are based on company-wide performance in combination with individual performance.
Competitive benefits packages including medical, dental, life, and vision, along with 401k match
Employee coaching and counseling services at no cost to employee, spouse, and children
Tuition reimbursement for continuing education related to your individual growth goals
Community engagement and volunteer opportunities
This role is not eligible for Visa sponsorship.
This role is not eligible for relocation.
Salary and benefits commensurate with experience.
Equal Opportunity Employer.
Mid-Level or Senior Integrated Planning & Scheduling Specialist
Patient care coordinator job in Berkeley, MO
Company:
The Boeing Company
Boeing Defense, Space and Security (BDS) Integrated Planning & Scheduling (IP&S) has an exciting opportunity for a Mid-Level or Senior Integrated Planning & Scheduling Specialist (Level 3 or 4) to support various F-15 programs in Berkeley, Missouri, reporting to the F-15 IP&S manager.
Strong communication and organizational skills are critical to success in this position, along with the ability to build strong relationships, collaborate in a cross-functional environment, and utilize problem-solving skills to proactively identify and manage risks and opportunities.
Position Responsibilities:
Independently develops, coordinates, integrates, analyzes, and maintains an integrated plan and schedule to meet program and/or project requirements in accordance with project management industry standard
Performs studies, analysis (trend, variance, impact), risk assessments to determine impacts, and constraints involving product development, production rates, process improvement, program initiatives
Creates schedule, reports, metrics, change activity, communicates and updates plan regularly throughout lifecycle of program or project
Works to improve project management processes, business systems, and implement best practices that support project decision maker
Directs all phases of projects or subsystems of major projects from inception through completion
Acts as primary project contact to establish key stakeholder requirements and project objectives
Assists customers to develop performance recovery plan and ensure all project control systems are in place to support ongoing support to stakeholders
This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.
This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Basic Qualifications (Required Skills/Experience):
Experience in a finance, scheduling, industrial engineering, change management, strategy, program management, or project management role
3+ years' experience in change management, program planning, project management, integrated scheduling, Industrial Engineering, or Business Operations
3+ years' experience developing/maintaining team schedules, resource management, earned value management, risk management, and project management
Bachelors Degree or higher
Preferred Qualifications (Desired Skills/Experience):
Experience using Open Plan Professional
Experience using Microsoft Project
Experience using Milestone Professional
Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense.
Travel: This position may require travel up to 10% of the time.
Shift: 1st Shift
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Total Rewards & Pay Transparency:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features:
Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with immediate 100% vesting
Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts.
Summary pay range:
Mid-Level (Level 3): $87,550 - $118,450
Senior (Level 4): $107,950 - $146,050
Language Requirements:
Not Applicable
Education:
Bachelor's Degree or Equivalent
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
EEO is the law
Boeing EEO Policy
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Auto-Apply