Patient care coordinator jobs in Longview, TX - 62 jobs

Responsibilities: Psychological Services: Provides psychological services to students and consultation to faculty and staff on both a regular and emergency basis, and when necessary, during non-traditional hours, including, but not limited to crisis-intervention, assessment, counseling, treatment, and clinical consultation in individual and group formats; provides clinical consultation to students and their families, and to the campus in support of the mental health of the campus; collaborates in Counseling Center efforts to provide services in new and creative ways; adheres to agency standards regarding case management, documentation, and parameters of service. Training & Clinical Supervision: Contributes to the training of doctoral interns by conducting seminars and other training activities; when assigned, provides clinical supervision to Counseling Center trainees; participates in the range of activities necessary to maintain Counseling Center training programs. Referral Services: Maintains referral databases, networks to build community referrals, and provides specialized services to students who require extra help with the referral process Outreach & Consultation: Provides outreach programming as assigned, including psycho-education, health-education, and consultation in the Counseling Center Outreach Program, and assisting with recorded and online forms of programs and applications, including self-help resources, and Counseling Center web pages. Student Affairs & University-wide Participation: Participates in the Student Affairs Division and the university mission in a variety of ways, such as collaborating with other departments on campus, attending university functions, and serving on task forces and committees, as assigned. After-hours and weekend coverage may be required occasionally for campus emergencies, and for providing scheduled outreach programs and services. Telework may be available for this position up to two days per week following the completion of 90 days of service in good standing. Required Qualifications: * Master's degree and LCSW or LCPC * One year of experience Preferred Qualification: * Experience working in a university counseling center

Job Description Company: Eyecare Associates of East Texas Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patients' time, as well as Doctor's time and schedule Manage patient flow in the office Knowledge of common fees charged for common visits and collect correct payments Complete daily reconciliations / close day / countdown cash drawer General office duties and cleaning to be assigned by manager QUALIFICATIONS Ability to interact with all levels of employees in a courteous, professional manner at all times Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE Minimum Required: High school diploma or general education degree (GED) Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $18.65 - $19.90/hr based on experience ***This position is an onsite role, and candidates must be able to work on-site at Ardent - UT Health Tyler in Tyler, TX**** The Senior Patient Access Specialist is responsible for performing admitting duties for all patients receiving services at Ensemble Health Partners. Additional duties can include training, scheduling, and other senior-level responsibilities. They are responsible for performing these functions while meeting the mission of Ensemble Health Partners and all regulatory compliance requirements. The Senior Patient Access Specialist will work within the policies and processes that are being performed across the entire organization. Essential Job Functions: Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity or compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician order while utilizing an overlay tool and providing excellent customer service as measured by Press Ganey. They will serve as the SMART for the department. They are to adhere to Ensemble Health Partners policies and provide excellent customer service in these interactions with the appropriate level of compassion. Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable. Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. A Senior Patient Access Specialist is responsible for the development of training materials and programs for new hires to the department, as well as providing continuing education to associates in all areas of the revenue cycle. A Senior Patient Access Specialist is responsible for the development of staff schedules within the patient access department. A Senior Patient Access Specialist will have on-call responsibilities for the department, including providing after-hours support and guidance. As part of on-call responsibilities, the Senior Patient Access Specialist may be responsible for working unscheduled times to cover staffing issues. Senior Patient Access Specialist are responsible for the collection of point of service payments. These activities may be conducted in emergency, outpatient, and inpatient situations including past due balances and offering payment plan options The Patient Access Specialist is expected to adhere to Ensemble Health Partners policies and provide excellent customer service in these interactions. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access Leadership. Senior Patient Access Specialists will be held accountable for point of service goals as assigned. Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness's name. Explains and distributes patient education documents, such as Important Message from Medicare, Observation Forms, Consent forms, and all forms implemented for future services. Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate including pre-registration of patient accounts prior to the patient visit which may include inbound and outbound calls to obtain demographic information, insurance information, and all other patient information. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Job Experience: 1 to 3 Years Education Level: Associate degree or Equivalent Experience Other Preferred Knowledge, Skills, and Abilities: Understanding of Revenue Cycle including admission, billing, payments, and denials. Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification. Knowledge of Health Insurance requirements. Knowledge of medical terminology or CPT or procedure codes Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights

The Patient Services Representative plays a crucial role in ensuring the smooth operation of the front office within the healthcare setting. This position is responsible for managing patient interactions, scheduling appointments, and maintaining accurate patient records, which are essential for providing high-quality care. The Patient Services Representative serves as the first point of contact for patients and visitors, creating a welcoming environment and addressing inquiries with professionalism. Additionally, this role involves collaborating with healthcare professionals to facilitate effective communication and streamline office processes. Ultimately, the Patient Services Representative contributes significantly to enhancing patient satisfaction and operational efficiency in the healthcare facility. Key Responsibilities: · Greet patients and visitors in a friendly and professional manner. · Manage appointment scheduling and ensure efficient patient flow. · Maintain accurate patient records and update information as necessary. · Answer phone calls and respond to inquiries regarding services and appointments. · Assist with administrative tasks such as filing, data entry, faxing, and scanning. · Collect and manage cash and credit card transactions at time of service Qualifications Required Skills & Competencies: The required skills for this position include strong communication and interpersonal abilities, which are essential for interacting with patients and healthcare staff effectively. Organizational skills are vital for managing multiple tasks, such as scheduling appointments and maintaining records, ensuring that the front office operates smoothly. Attention to detail is crucial when handling patient information and verifying insurance details, as accuracy directly impacts patient care. Preferred skills, such as familiarity with medical billing, enhance the Patient Services Representative ability to assist with financial inquiries and streamline the billing process. Overall, a combination of these skills enables the Patient Services Representative to provide exceptional service and support within the healthcare environment. · High school diploma or equivalent. · Previous experience in front office or administrative role, preferably in a healthcare setting. · Proficient in using office software and electronic health record systems. · Experience with medical billing and coding. · Knowledge of healthcare regulations and patient privacy laws. The job duties listed in this job description may not be inclusive of all requirements of this position. Other duties may be assigned by your supervisor through a written request.

Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional for the position of Patient Service Representative in Tyler, TX. This is a full-time shift working Monday-Friday 8am-5pm and one Saturday a month (over time). Duties and Responsibilities Schedule Patients for Diagnostic Exams and Procedures Assist with Authorization and Verifications Checking In / Out Patients Answering Multiple Phone Lines Provide Accurate and Complete Information to Billing Office Insurance Verification Ensure Accuracy of Patient Data Entered Into System Process Requests and Filing of Patient Records Requirements 1-4 Years Experience in Medical Office Setting or Hospital Experience in Authorizations and Insurance Preferred Ability to Handle Heavy Patient Volume Bilingual Strongly Preferred Strong Customer Service and Computer Skills Ability to Multi-Task Medical Terminology Knowledge Insurance Verification Experience #TMILPSR

Description: The Patient Advocate is responsible for effectively managing the billing cycle for assigned client site(s) by working the 4 C's: Charges, Claims, Cash, and Collections to achieve Gold Standard Results. Accountable for reviewing charges for accuracy, submitting clean claims, posting and reconciling payments, and resolving insurance and patient accounts receivables to payment resolution. The Patient Advocate must be able to handle multiple, simultaneous tasks effectively and efficiently and is expected to demonstrate ENCORE in all communications. Essential Duties and Responsibilities Understands insurance terminology, including deductibles, out-of-pocket coinsurance, copayments, and in-network and out-of-network. Perform daily review of charges queued to go out to third party payers for clean claim submission. Post incoming insurance and patient payments daily and ensure payments reconcile to client(s) Manage A/R by working denials and delinquent insurance balances Evaluate, prioritize, and perform A/R follow-up work through phone calls, appeals, claim corrections and re-files as needed to resolve A/R balances Document accurate collection activity for reporting and tracking Knowledge of insurance plans and patient payment options available Understands how to read the patient's ledger and correct reassignment of coinsurance, co-payments, and deductibles to the patient. Answer incoming calls on or before the third ring Follows patient balance protocol and provides support with patient questions, and requests and assists patients with creating payment plans and/or taking credit card payments Gather, analyze, and communicate monthly accounting summaries and closing reports for management and client review and communicate to client in a timely manner Familiarity with RBS Revenue Cycle Structure - Clients and Physicians Stays current on training processes and developments within the company Reviews processes and provide suggestions for process improvements and efficiencies Learn radiation oncology-specific CPT codes, terminology, payer trends and billing requirements Perform additional duties as assigned by management Other Expectations/Skills A collaborative approach to assisting clients and staff. Self-motivated with the ability to solve problems. Reliable and extremely trustworthy. Ability to maintain confidential and meticulous records. Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Exceptional organizational skills and attention to detail. Adaptability and willingness to remain flexible when changes occur Exhibit ENCORE values ENCORE Values Encourage others' success New ideas; anticipate problems Create financial value for our clients Ownership towards a solution Reach Life Balance Embody a positive approach Requirements: High School Diploma. 1+ years of healthcare billing experience preferred. Physical Demands and Work Environment: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Ability to lift/carry up to 25 pounds. Ability to sit/stand for long periods of time. Good manual dexterity with the ability to perform repetitive hand/wrist motions. Requires mastery of complex language, comprehension, reasoning, and analytical skills typically found in mid to high-level work. Typical office environment Moderate noise levels Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

Part-time position in our fast-paced Admitting Department. Scheduled days will be Monday, Wednesday, and Thursday, 6:00 AM to 3:30 PM and may on occasion fill in on Tuesday or Friday if needed. Primary duties are admitting patients which include gathering and entering patient and insurance data, having required documents signed, as well as discussing finances with the patient and collecting fees. This position will also cover the reception desk and the PBX as needed, greeting patients and answering all incoming phone calls. Requires excellent computer and customer service skills and be able to multitask under pressure. This candidate must have a professional appearance, be friendly and have a great phone voice and communication skills. One year of previous healthcare admitting experience required.

Job: Surgery Scheduling & Authorization Coordinator Classification: Hourly/Non-Exempt Job Category: Administrative Support Workers The Surgery Scheduling & Authorization Coordinator is responsible for scheduling hospital-based procedures and coordinating all aspects of insurance verification and authorization prior to patient services. This dual-role position ensures all scheduled procedures align with hospital policy, the patient's diagnosis, and physician orders, while also verifying eligibility, obtaining pre-certifications, and managing authorization requirements. Essential Functions Scheduling Responsibilities -Schedules hospital-based procedures, surgeries, and diagnostic tests in accordance with patient diagnosis and physician requests. -Coordinate with physicians, department staff, and vendors to ensure appropriate resources, equipment, and time/location slots are secured. -Inputs notes and special scheduling instructions into the electronic medical record (EPIC). -Coordinates multidisciplinary procedures with departments such as EEG, Radiology, Cardiac Rehab, and Pediatric Clinic. -Prepares and distributes daily operating schedules and weekend call schedules to appropriate personnel. -Maintains physician privileges records and coordinates with the Medical Staff Coordinator for updates and new physician procedures. -Assists team members and performs additional scheduling tasks as assigned. Authorization Responsibilities -Reviews patient demographic, insurance, and billing data for accuracy and completeness. -Verifies insurance eligibility and obtains necessary prior authorizations or pre-certifications. -Navigates payer websites and utilize payer-specific guidelines to assess medical necessity based on diagnosis, history, and treatment plans. -Submits timely referrals, notifications, and clinical documentation to secure authorization and minimize delays in patient care. -Communicates policy coverage and benefits to patients clearly and professionally. -Assists in denial management by ensuring compliance with payer guidelines to reduce financial penalties. -Responds to phone inquiries and written correspondence related to patient accounts and authorizations. -Maintains composure under pressure and use sound judgment in problem-solving. Additional Responsibilities -Must adhere to and follow all patient experience initiatives. -Must comply with TRMC vaccine policy(s) as mandated by the Centers for Medicare & Medicaid Services (CMS). -Demonstrated ability to work independently and collaboratively in a fast-paced healthcare environment. -Strong communication, organizational, and problem-solving skills required. Work Experience -One to three years of healthcare experience in scheduling, billing, or authorization required or equivalent education and experience. -Familiarity with EPIC electronic health record system preferred. Education -Associate's degree in related field preferred. - Completion of a medical terminology course or equivalent preferred. Physical Demands and Work Environment Lifting/Carrying Pushing/Pulling Lbs. % Time Lbs. % Time 1-10 34-66 1-10 34-66 11-20 0-33 11-20 0-33 21-50 0-33 21-50 0-33 51-75 0-33 51-75 0-33 76-100 None 76-100 None Movement % Time Bend/Stoop/Twist 0-33 Crouch/Squat 0-33 Kneel/Crawl 0-33 Reach above Shoulder 0-33 Reach below Shoulder 0-33 Repetitive Hand 0-33 Grasping 0-33 Squeezing 0-33 Climb Stairs 0-33 Walking Uneven 0-33 Walking Even 34-66 Environment % Time Indoors 67-100 Outdoors 0-33 Extreme Heat None Dusty None Excessive Noise 0-33 Equipment % Time Motor Vehicles None Foot Pedals None Extreme Heat None Dusty None Excessive Noise 0-33 Work near % Time Machinery None Electricity None Sharps 0-33 Chemicals 0-33 Fumes 0-33 Heights None Vision Depth Perception Required < 20" Required Color Not Required Peripheral Required Endurance Hours at Once Total in 12HR Sit 1 3 Stand 4 4.5 Walk 4 4.5

Company: Eyecare Associates of East Texas Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description The Referral Coordinator is responsible for efficiently managing referrals from outside providers to ensure proper authorization and payments for services. About the Practice: The physicians of Heaton Eye Associates have been serving East Texas' vision needs for over 40 years. We offer state-of-the-art technology with special services ranging from primary eye care to world-class laser surgery. Our physicians were the first to offer LASIK laser vision correction in East Texas and have performed tens of thousands of procedures since its inception. Heaton Eye offers a wide range of premium lenses including Symfony Extended Depth of Focus lenses, PanOptix lenses, and Vivity lenses to offer freedom from glasses and contacts after cataract surgery. Our surgeons were the first in East Texas to offer the RxSight Light Adjustable Lens, the only lens implant that allows patients to preview and adjust their vision after cataract surgery. We are the first and only practice in the area offering EVO ICL, another exciting option offering patients freedom from contacts and glasses. Additionally, we have the only fellowship-trained Pediatric Specialist as well as the only Oculoplastic Surgeon offering cosmetic, medical, and reconstructive surgery as well as state-of-the-art aesthetic services in the area. The extensive care and energy Heaton Eye Associates puts into maintaining our leadership position on information and technology in the rapidly evolving science of ophthalmology reflects our commitment to our patients. About the Area: Our East Texas locations in Tyler, Longview and Athens offer year-round activities the entire family can enjoy. In Longview, you can experience Texas' rich history and culture. Tyler is surrounded by 25 prime sporting lakes, offering wonderful opportunities for fishing and boating. In the spring, Tyler residents enjoy the colorful spring flowers. Athens, whose tagline is Hamburgers-Heritage-Texas, has the charm of a small, southern town while still retaining many qualities of a larger city and is home to the East Texas Arboretum and Botanical Society. Experience: NextGen experience preferred Insurance Verification: 2 years' experience Experience processing/managing referrals: 2 years' experience, demonstrating production and accuracy Certification/Licensure: None Required Education: High School Diploma or equivalent Job Duties Include: Receives referral requests from providers and Health Plans, as needed. Verifies member's eligibility and benefits with timely notification to designated staff of eligibility issues. Inputs all requests for services received via fax or phone into the system accurately for electronically generated authorization and tracking. Notifies required parties within the appropriate timeframe for routine and urgent requests for services. Research member history for duplications and consideration of referral limits. Provides effective departmental communication with both internal and external sources. Forwards referrals to appropriate department staff in terms of eligibility, other coverage, and benefit issues. Scans, attaches, reviews and effectively works with electronic images as part of the authorization process. This includes recording the required information from attachments into the authorization fields in NextGen. Collaborate with team lead and supervisor to resolve complex referral issues. Appropriately forwards all referral requests to the next level of clinical review as applicable and after verifying for completeness and appropriateness. Documents and communicates areas of concern to supervisor. Adheres to company HIPAA policies and procedures. Identifies, maintains and protects sensitive HIPAA information (PHI) and follows procedures to ensure the security of such information. Qualifications and Skills: Required: computer literacy and advanced data entry capacity (+45 wpm) Must obtain NextGen or other similar medical office software Basic keyboarding Knowledge of practice management software General office equipment Positive attitude Dependable, multi-task oriented Excellent communication skills Organized Excellent phone skills Benefits: Affordable Health and Dental Vision Care Life Insurance PTO 401K

Job Description Medical Front Office Staff Why You'll Love Working Here: Join a team dedicated to providing exceptional care in a supportive, professional environment. We value work-life balance, offer growth opportunities, and take pride in delivering outstanding patient experiences. Your contributions will make a meaningful difference every day. We offer benefits, paid time off, and a Monday - Friday, 8 hour schedule. We encourage only candidates with at least 1 year of previous Medical Office experience to apply . What You Will Do: Greet patients warmly, manage check-ins/check-outs, and ensure a positive first impression. Schedule patients, appointments, answer calls, and handle inquiries with professionalism and care. Verify insurance, process payments, and maintain accurate patient records. Collaborate with medical staff to keep the office running efficiently. You'll Know You're a Good Fit for This Position If You Have... At least 1 year of previous experience working in the front of a medical office Electronic Medical Records (EMR) experience is a must eClinicals/ECW experience preferred At least 1 year experience in Medical Terminology and Medical Assistance Strong communication skills, attention to detail, and a friendly, professional demeanor. Ability to multitask including front desk work, work well with others, stay organized, and work in a fast-paced office environment. An ability to accomplish regular tasks in Excel and Word The ability to schedule patients for two providers and provide referral requests. Basic knowledge of insurance verification and patient scheduling systems (preferred but not required). High school diploma or GED This position requires travelling between our offices in Greenville, McKinney and Sherman, Texas once a week and is a fully in-person role. Take the next step in your career and apply today!

Join our team as a day shift, full-time, Orthopedic HOPD Clinic Patient Services Representative in Quitman, TX. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better * Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. * People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. * Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: * UT Health Tyler, the flagship hospital of the system, has 502 licensed beds specializing in advanced acute care medicine. Our hospital includes a 24-hour ER with Level 1 trauma center, a comprehensive stroke center, more than 500 physicians and a full complement of subspecialty groups. Responsibilities * Patient check-in/out, appointment scheduling, scanning and filing documents, and insurance verification. * Obtaining authorization, collecting payments, and charge posting. * Faxing medical records requests and scheduling patients for injections at the hospital. * Other duties as assigned Qualifications Job Requirements * High School diploma or equivalent. Preferred Job Requirements * Two (2) years' of recent experience in a clinic or healthcare setting

Job Description EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. Company: Eyecare Associates of East Texas Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor Location: Tyler, TX SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave Answer phones (both external and internal); assure prompt, courteous service at all times Practice urgency at all times with patients' time, as well as Doctor's time and schedule Manage patient flow in the office Knowledge of common fees charged for common visits and collect correct payments Complete daily reconciliations / close day / countdown cash drawer General office duties and cleaning to be assigned by manager QUALIFICATIONS Ability to interact with all levels of employees in a courteous, professional manner at all times Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Commitment to work over 40 hours to meet the needs of the business Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE Minimum Required: High school diploma or general education degree (GED) Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * 'Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Bonus incentives based on performance * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures, and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Job Description Company: Eyecare Associates of East Texas Job Title: Patient Coordinator Supervisor Department: Ophthalmology Reports To: Operations Manager is located in Tyler, TX A Patient Coordinator Supervisor supervises the daily activities for the Patient Coordinator team at the site. They will perform Patient Coordinator duties when needed, including collecting all required information from the patient prior to and during the patient's visit with the physician. They will schedule patient appointments, enter demographic registration and charge entry into billing system. They will also serve as the point of contact for questions. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist Patient Coordinators with meeting and greeting patients entering the office. Explain check in procedures, copy insurance cards and schedule appointments. Display professional appearance to public at all times. Assist Patient Coordinators with updating and inputting practice management information regarding patients (i.e. insurance, address, phone, etc.). Take co-pays and payment on accounts. Be completely familiar with Patient Management System and procedures for appointment types and recalls. Train Patient Coordinator on proper procedures and provide scripting as needed. Establish tracking tools to measure and monitor. Motivate staff to achieve established goals. Assists doctor's staff with any questions, etc. relating to front desk. Train staff and establish measurements to ensure excellent patient service and internal support service to doctors and technical staff. Motivate Patient Coordinators to reach new heights in service excellence. Ensure smooth and expedient office flow for patients and doctors. Supervise Patient Coordinators, including but not limited to coordinating employees' schedules. May assist/be responsible for hiring, disciplining, and terminating site employees with involvement of Manager and Human Resources. Develop and implement plan to effectively cross train staff on check in / checkout. Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. Performs other duties that may be necessary or in the best interest of the organization. QUALIFICATIONS Detail oriented, professional attitude, reliable Management and organizational skills to support the leadership of this function Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations Interpersonal skills to support customer service, functional, and team mate support needs Able to communicate effectively in English, both verbally and in writing Ability for basic to intermediate problem solving, including mathematics Basic to intermediate computer operation Proficiency with Microsoft Excel, Word, and Outlook Specialty knowledge of systems relating to job function Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines Directly supervises employees in the department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. EDUCATION AND/OR EXPERIENCE Minimum Required: High school diploma or general education degree (GED) Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $18.65 - $19.90/hr based on experience ***This position is an onsite role, and candidates must be able to work on-site at Ardent - UT Health Tyler in Tyler, TX**** The Senior Patient Access Specialist is responsible for performing admitting duties for all patients receiving services at Ensemble Health Partners. Additional duties can include training, scheduling, and other senior-level responsibilities. They are responsible for performing these functions while meeting the mission of Ensemble Health Partners and all regulatory compliance requirements. The Senior Patient Access Specialist will work within the policies and processes that are being performed across the entire organization. Essential Job Functions: Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity or compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician order while utilizing an overlay tool and providing excellent customer service as measured by Press Ganey. They will serve as the SMART for the department. They are to adhere to Ensemble Health Partners policies and provide excellent customer service in these interactions with the appropriate level of compassion. Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable. Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. A Senior Patient Access Specialist is responsible for the development of training materials and programs for new hires to the department, as well as providing continuing education to associates in all areas of the revenue cycle. A Senior Patient Access Specialist is responsible for the development of staff schedules within the patient access department. A Senior Patient Access Specialist will have on-call responsibilities for the department, including providing after-hours support and guidance. As part of on-call responsibilities, the Senior Patient Access Specialist may be responsible for working unscheduled times to cover staffing issues. Senior Patient Access Specialist are responsible for the collection of point of service payments. These activities may be conducted in emergency, outpatient, and inpatient situations including past due balances and offering payment plan options The Patient Access Specialist is expected to adhere to Ensemble Health Partners policies and provide excellent customer service in these interactions. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access Leadership. Senior Patient Access Specialists will be held accountable for point of service goals as assigned. Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness's name. Explains and distributes patient education documents, such as Important Message from Medicare, Observation Forms, Consent forms, and all forms implemented for future services. Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate including pre-registration of patient accounts prior to the patient visit which may include inbound and outbound calls to obtain demographic information, insurance information, and all other patient information. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Job Experience: 1 to 3 Years Education Level: Associate degree or Equivalent Experience Other Preferred Knowledge, Skills, and Abilities: Understanding of Revenue Cycle including admission, billing, payments, and denials. Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification. Knowledge of Health Insurance requirements. Knowledge of medical terminology or CPT or procedure codes Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights

The Patient Advocate is responsible for effectively managing the billing cycle for assigned client site(s) by working the 4 C's: Charges, Claims, Cash, and Collections to achieve Gold Standard Results. Accountable for reviewing charges for accuracy, submitting clean claims, posting and reconciling payments, and resolving insurance and patient accounts receivables to payment resolution. The Patient Advocate must be able to handle multiple, simultaneous tasks effectively and efficiently and is expected to demonstrate ENCORE in all communications. Essential Duties and Responsibilities Understands insurance terminology, including deductibles, out-of-pocket coinsurance, copayments, and in-network and out-of-network. Perform daily review of charges queued to go out to third party payers for clean claim submission. Post incoming insurance and patient payments daily and ensure payments reconcile to client(s) Manage A/R by working denials and delinquent insurance balances Evaluate, prioritize, and perform A/R follow-up work through phone calls, appeals, claim corrections and re-files as needed to resolve A/R balances Document accurate collection activity for reporting and tracking Knowledge of insurance plans and patient payment options available Understands how to read the patient's ledger and correct reassignment of coinsurance, co-payments, and deductibles to the patient. Answer incoming calls on or before the third ring Follows patient balance protocol and provides support with patient questions, and requests and assists patients with creating payment plans and/or taking credit card payments Gather, analyze, and communicate monthly accounting summaries and closing reports for management and client review and communicate to client in a timely manner Familiarity with RBS Revenue Cycle Structure - Clients and Physicians Stays current on training processes and developments within the company Reviews processes and provide suggestions for process improvements and efficiencies Learn radiation oncology-specific CPT codes, terminology, payer trends and billing requirements Perform additional duties as assigned by management Other Expectations/Skills A collaborative approach to assisting clients and staff. Self-motivated with the ability to solve problems. Reliable and extremely trustworthy. Ability to maintain confidential and meticulous records. Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Exceptional organizational skills and attention to detail. Adaptability and willingness to remain flexible when changes occur Exhibit ENCORE values ENCORE Values Encourage others' success New ideas; anticipate problems Create financial value for our clients Ownership towards a solution Reach Life Balance Embody a positive approach Requirements High School Diploma. 1+ years of healthcare billing experience preferred. Physical Demands and Work Environment: The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Ability to lift/carry up to 25 pounds. Ability to sit/stand for long periods of time. Good manual dexterity with the ability to perform repetitive hand/wrist motions. Requires mastery of complex language, comprehension, reasoning, and analytical skills typically found in mid to high-level work. Typical office environment Moderate noise levels Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

Company: Eyecare Associates of East Texas Job Title: Patient Coordinator Supervisor Department: Ophthalmology Reports To: Operations Manager is located in Tyler, TX A Patient Coordinator Supervisor supervises the daily activities for the Patient Coordinator team at the site. They will perform Patient Coordinator duties when needed, including collecting all required information from the patient prior to and during the patient's visit with the physician. They will schedule patient appointments, enter demographic registration and charge entry into billing system. They will also serve as the point of contact for questions. ESSENTIAL DUTIES AND RESPONSIBILITIES * Assist Patient Coordinators with meeting and greeting patients entering the office. * Explain check in procedures, copy insurance cards and schedule appointments. * Display professional appearance to public at all times. * Assist Patient Coordinators with updating and inputting practice management information regarding patients (i.e. insurance, address, phone, etc.). Take co-pays and payment on accounts. * Be completely familiar with Patient Management System and procedures for appointment types and recalls. * Train Patient Coordinator on proper procedures and provide scripting as needed. * Establish tracking tools to measure and monitor. * Motivate staff to achieve established goals. * Assists doctor's staff with any questions, etc. relating to front desk. * Train staff and establish measurements to ensure excellent patient service and internal support service to doctors and technical staff. * Motivate Patient Coordinators to reach new heights in service excellence. * Ensure smooth and expedient office flow for patients and doctors. * Supervise Patient Coordinators, including but not limited to coordinating employees' schedules. * May assist/be responsible for hiring, disciplining, and terminating site employees with involvement of Manager and Human Resources. * Develop and implement plan to effectively cross train staff on check in / checkout. * Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. * Performs other duties that may be necessary or in the best interest of the organization. QUALIFICATIONS * Detail oriented, professional attitude, reliable * Management and organizational skills to support the leadership of this function * Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations * Interpersonal skills to support customer service, functional, and team mate support needs * Able to communicate effectively in English, both verbally and in writing * Ability for basic to intermediate problem solving, including mathematics * Basic to intermediate computer operation * Proficiency with Microsoft Excel, Word, and Outlook * Specialty knowledge of systems relating to job function * Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines * Directly supervises employees in the department. * Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Description EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com. Company: Eyecare Associates of East Texas Job Title: Patient Coordinator Supervisor Department: Ophthalmology Reports To: Operations Manager Location: This position is located in Tyler, TX SUMMARY A Patient Coordinator Supervisor supervises the daily activities for the Patient Coordinator team at the site. They will perform Patient Coordinator duties when needed, including collecting all required information from the patient prior to and during the patient's visit with the physician. They will schedule patient appointments, enter demographic registration and charge entry into billing system. They will also serve as the point of contact for questions. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist Patient Coordinators with meeting and greeting patients entering the office. Explain check in procedures, copy insurance cards and schedule appointments. Display professional appearance to public at all times. Assist Patient Coordinators with updating and inputting practice management information regarding patients (i.e. insurance, address, phone, etc.). Take co-pays and payment on accounts. Be completely familiar with Patient Management System and procedures for appointment types and recalls. Train Patient Coordinator on proper procedures and provide scripting as needed. Establish tracking tools to measure and monitor. Motivate staff to achieve established goals. Assists doctor's staff with any questions, etc. relating to front desk. Train staff and establish measurements to ensure excellent patient service and internal support service to doctors and technical staff. Motivate Patient Coordinators to reach new heights in service excellence. Ensure smooth and expedient office flow for patients and doctors. Supervise Patient Coordinators, including but not limited to coordinating employees' schedules. May assist/be responsible for hiring, disciplining, and terminating site employees with involvement of Manager and Human Resources. Develop and implement plan to effectively cross train staff on check in / checkout. Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service. Performs other duties that may be necessary or in the best interest of the organization. QUALIFICATIONS Detail oriented, professional attitude, reliable Management and organizational skills to support the leadership of this function Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations Interpersonal skills to support customer service, functional, and team mate support needs Able to communicate effectively in English, both verbally and in writing Ability for basic to intermediate problem solving, including mathematics Basic to intermediate computer operation Proficiency with Microsoft Excel, Word, and Outlook Specialty knowledge of systems relating to job function Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines Directly supervises employees in the department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. EDUCATION AND/OR EXPERIENCE Minimum Required: High school diploma or general education degree (GED) Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.