Patient care coordinator jobs in Lumberton, NC - 37 jobs
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Patient Care Coordinator
Front Desk Coordinator
Patient Care Specialist
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Patient Coordinator
Patient Service Coordinator
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Referral Specialist
Patient Advocate
Clinical Care Coordinator
Customer Care Coordinator
Patient Care Coordinator/ Engager
Lucid Hearing 3.8
Patient care coordinator job in Fayetteville, NC
Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club:
Sam's Club in Fayetteville, NC
Hours:
Full time/ Tuesday-Saturday 9am-6pm
Pay:
$18+/hr
What you will be doing:
•
Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
$18 hourly 2d ago
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Front Desk Coordinator - Fayetteville, AR
The Joint Chiropractic 4.4
Patient care coordinator job in Fayetteville, NC
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Tuesday - Saturday
Saturday mandatory
Pay Range $18-$24/ hr Depending on Experience
Medical, Dental, PTO offered
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$18-24 hourly Auto-Apply 60d+ ago
Assoc Patient Care Coordinator
Allmed Staffing
Patient care coordinator job in Fayetteville, NC
Job Title: PatientCareCoordinator Allmed Benefits: Vision Insurance, Dental Insurance, Health Insurance and 401(k) Pay Rate: $12/hr (Paid Weekly) Work Hours: Monday - Friday business hours Contract to Hire: 01/19/2026 to 06/22/2026
Schedule:
Position Summary:
The PatientCareCoordinator is responsible for managing front desk operations and delivering an exceptional patient experience. This role serves as the first point of contact for patients and visitors and supports daily administrative functions, including registration, scheduling, and customer service. The PatientCareCoordinator ensures efficient workflow, maintains patient confidentiality, and promotes a positive, professional environment.
Primary Responsibilities:
Manage front desk operations, including greeting, check-in, and check-out of patients and visitors
Assist patients with registration, appointment scheduling, and general inquiries
Update and maintain accurate patient information within the practice management system
Process payments and address patient questions or concerns in a professional manner
Handle patient complaints and assist with issue resolution to ensure patient satisfaction
Build and maintain strong relationships with referral sources
Organize and manage workflow by routing correspondence, collecting patient information, and managing assignments
Deliver courteous, respectful, and professional communication via phone, email, and patient portals
Maintain patient confidentiality and comply with all HIPAA policies and regulations
De-escalate dissatisfied patients and provide appropriate assistance and support
Secure and document information according to established procedures and systems
Maintain accurate filing and retrieval of historical records
Collaborate with team members and contribute to overall team success
Provide consistently high-quality customer service
Remain flexible to meet the needs of the position and the team
Interact professionally and positively across multiple departments
Work effectively both independently and within a team environment
Qualifications:
High School Diploma or GED required
Previous experience in a front desk, patient services, medical office, or customer service role preferred
$12 hourly 6d ago
Dental Front Desk / Patient Services Coordinator
Clinton Family & Cosmetic Dentistry
Patient care coordinator job in Clinton, NC
Clinton Family & Cosmetic Dentistry (************************************ is searching for an experienced, dedicated, compassionate, and detail oriented Dental Front Desk / Patient Services Coordinator. We are growing and the current opening is for a permanent full-time position, working four (4) or five (5) days and approximately 35-40 hours per week. We are focused on providing exceptional patientcare through a great patient experience. We also promote a team-oriented working environment comprised of individuals who provide the highest quality of dental care possible. We want our employees to have fun and enjoy their work! Offering patients a wide range of dental services including preventative, periodontal, pediatric, orthodontic, cosmetic, restorative, endodontic, and reconstructive dentistry. Applicant must have a strong work ethic as well as an outgoing, positive personality. Working interview required.
This position requires the ability to communicate effectively with patients and teammates. It also requires excellent time management and organizational skills. Work experience in a dental office preferred. Dental Assistants looking to make a transition to front desk are also welcome to apply for this position. This position will be responsible for, but not limited to the following duties:
answer phones
answer patient questions
confirm appointments
verify dental insurance benefits
establish and maintain relationships with all patients
schedule patient appointments
proactively work to fill hygiene and operative appointment openings
check-in patients when they arrive
review treatment plans and financing options with patients
check-out patients when appointments are complete
process payments for patients
perform other front desk functions
If you feel that this position would be a good fit for you, we would love the opportunity to meet you and get to know you better. Competitive starting salary and benefits package offered. Joining the right practice can change your life and help redefine your career and personal success. Come join our dental family and help us continue changing the lives of our patients.
Valleygate Dental Surgery Centers operates in North Carolina as the state's first dental-only ambulatory surgery centers, offering specialized care in oral surgery, anesthesia, and sedation dentistry. With locations in Fayetteville, Greensboro, and Charlotte, VDSC provides an essential solution for patients needing comprehensive dental surgeries that require anesthesia, while maintaining a strong commitment to patient safety and quality care.
Our mission is to offer safe, high-quality dental surgery services in a patient-centered environment. This is achieved through advanced technology, experienced clinical staff, and a dedication to improving access to dental care. Our state-of-the-art facilities provide the highest level of surgical care, particularly for patients who cannot be treated in traditional dental offices due to special needs or medical conditions.
Valleygate prides itself on its excellent work environment, offering competitive pay and benefits, with a strong emphasis on work-life balance-no nights or weekends required for staff, ensuring employees have time for personal well-being. It's an ideal place to work for professionals passionate about dental health and dedicated to making a difference in patients' lives.
Job Description:
We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business.
You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Bilingual candidates are strongly encouraged to apply!
ESSENTIAL DUTIES AND RESPONSIBILITIES
Supports the philosophy, goals, and objectives of the Organization.
Supports and performs according to approved policies and procedures.
Participates as a team member in support of the total perioperative process.
Considers patient rights in performance of job duties and responsibilities.
Contributes to the progress and development of the approved Quality Assurance/Performance Improvement (QAPI) Program.
Supports risk management and participates in programs directed to patient and staff safety.
Contributes to the quality management process; identifies role and contributions upon request; participates in data collection activities in support of the Quality Management Program.
Objectively evaluates suggestions, grievances, and processes to identify opportunities to improve performance and quality of care.
Communicates effectively with patients, visitors, physicians, and co-workers.
Interactions are respectful and courteous.
Communicates effectively and professionally using a translator when necessary.
Documents that information received from the patient is disseminated to the appropriate people or departments.
Maintains and promotes professional competence through continuing education and other learning experiences.
Participates in committees, conferences, and quality management activities.
Seeks new learning experiences by accepting challenging opportunities and responsibilities.
Objectively evaluates suggestions or criticisms and attempts to improve performance or seeks further guidance, as needed.
Attends and actively participates in meetings, committees, in-services, workshops, seminars, and conferences according to job responsibilities and facility requirements as requested with management approval.
Adheres to safety policies and procedures in performing job duties and responsibilities.
Reports observed or suspected violations, hazards, and noncompliance according to Valleygate Dental Surgery Center (VDSC) policy.
Observes safety measures in performance of job duties and responsibilities; reinforces compliance with safety policies and procedures.
Responds to emergency situations with competence and composure.
Interacts appropriately with various age groups.
Accurately assesses and interprets age-specific patient data.
Accurately interprets age-specific patient responses to questions and instructions.
Schedules procedures at VDSC following the established policies and procedures.
Properly identifies patient.
Obtains information needed to schedule surgery.
Reviews patient registration information for completeness and accuracy.
Schedules, cancels, confirms appointments, utilizes patient priority/referral list to fill cancellations.
Organizes, blocks slots and coordinates scheduling efforts for use by secondary schedulers.
Operates multi-line phones for customer assistance, creates new patient accounts and enters patient information (demographic/insurance/treatment) into computer.
Makes patient changes on the schedules and updates master schedules.
Communicates directly with all clinical staff and the office manager to ensure the schedule is productive.
Compiles excel spreadsheet for providers and balance daily production
Admits patients to VDSC following the established policies and procedures.
Properly identifies patient.
Verify parental/guardian authorization when admitting patients that are underage.
Obtains information needed to register patient.
Checks for accuracy of demographics, insurance, policy numbers, social security number at time of registration.
Reviews patient registration information for completeness and accuracy; obtains signature(s) as needed.
Provides information to the patient's family/visitors in the waiting area according to VDSC policy.
Performs tasks to ensure proper payment for services.
Assists patients with insurance information, verifying, eligibility and filing claims.
Researches status of claims past due.
Tracks past due, unsubmitted, unpaid and denied claims.
Resubmits claims or information as needed.
Determines when insurance collection efforts are exhausted and converts balance to patient.
Creates new patient accounts and documents complete breakdown of dental/medical benefits in patient chart.
Updates patient insurance information in computer as needed.
Coordinates reception area activities for effective communication throughout VDSC.
Greets patients and visitors in a friendly manner.
Provides information to the patient's family/visitors in the waiting area according to VDSC policy.
Answers telephone and intercom quietly and courteously.
Receives and relays messages effectively.
Maintains and protects each patient's right to confidentiality.
Identifies emergencies and initiates response according to VDSC policy.
Assumes clerical duties and responsibilities.
Assists in maintaining cost-effectiveness by preventing waste of VDSC resources.
Maintains order and cleanliness for the front desk, reception area and restrooms.
Performs interdepartmental errands when needed.
Uses incident reporting system appropriately.
Scans out-of-facility documents into electronic health record (EHR), as needed.
Assists with preparation of VDSC reports, as needed.
Contributes to the fluctuating staffing needs of the department by being flexible in own assignments and work schedules.
Promotes a professional image by adhering to the established dress code.
Opens/closes/cleans the VDSC as required.
Performs cross-trained duties to help in other departments.
QUALIFICATIONS
Proven work experience as a Receptionist, Front Office Representative or similar role
Proficiency in Microsoft Office Suite
Hands-on experience with office equipment (e.g. fax machines and printers)
Professional attitude and appearance
Solid written and verbal communication skills
Ability to be resourceful and proactive when issues arise
Excellent organizational skills
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude
High school degree; certification in Healthcare Front Office Administration is a plus.
Bilingual preferred (English/Spanish) but not required
Valleygate Dental Surgery Centers and its subsidiaries are committed to being an Equal Opportunity Employer and prohibits any form of discrimination or harassment. All applicants are considered for employment opportunities without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, genetics, or any other characteristic protected by federal, state, or local laws.
$28k-34k yearly est. Auto-Apply 60d+ ago
Urgent Care APP Position - Lumberton ($20K Sign-on)
Fastmed 4.0
Patient care coordinator job in Lumberton, NC
FastMed is one of the largest urgent care providers in North Carolina where we proudly serve 34 counts across the state at more than 50 locations. We aim to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.
Job Responsibilities:
Obtain an adequate history and performs an appropriate physical examination for the presenting problem
Order pertinent laboratory and radiographic studies as needed based on the initial evaluation
Make appropriate therapeutic decisions in conjunction with the patient based on the information gathered.
Administers appropriate medication or treatment as necessary.
Minor surgical procedures
We Offer:
Flexible Scheduling
Career growth & advancement
Competitive salary with lucrative bonus potential
Generous PTO package (accrual starts on day 1)
Opportunity for career advancement
CME stipend
Medical, dental, vision, and other wellness benefits
Attractive 401(k) with company match
Experience:
Graduate of an approved nurse practitioner or physician assistant school.
Minimum of one-year experience in Emergency Medicine, Family Medicine, and/or Primary Care Medicine.
Prior experience in an outpatient medical clinic or urgent care setting preferred.
Requirements:
BLS certification
North Carolina Medical License
Ability to be credentialed in North Carolina
By joining our team, you will also have the opportunity to be a key contributor to our culture and values where we exemplify: Service, Teamwork, Accountability, Transparency
APPLY TODAY and join us as we seek to accomplish our mission and live our company values.
INDHP
$26k-35k yearly est. Auto-Apply 60d+ ago
Provider Scheduling Coordinator
Sampson Regional Medical Center 4.3
Patient care coordinator job in Clinton, NC
The selected applicant will coordinate monthly call and shift work schedules for various areas and will develop and implement recruitment strategies to secure providers to fill assignment vacancies. The scheduler will source, pre-screen, present, and secure providers to fill assignment vacancies. Will ensure providers are compliant with contracts, credentialing, malpractice coverage, DEA, enrollment with Medicare/Medicaid, and orientation before beginning assignments. Manage relationships with independent contractors and agencies who provide work for locum assignments and negotiate provider assignment agreements. Prepare all independent contractor and agency provider invoices and present for signature. Manage monthly accrual logs for AP related to all provider assignment expenses. The Provider Scheduling Coordinator and Provider Recruiter will work on occasion to assist or backfill the other to meet the work demands of the department.
Requirements:
BS or BA in business, human resources, marketing, or related field.
One year of job-related experience, preferred.
Good working knowledge of physician scheduling and recruitment tools.
Knowledge of medical staff bylaws and regulations relevant to provider agreements, recruitment, and scheduling.
Strong written, oral, and interpersonal communication skills.
Ability to handle difficult situations and conversations directly and firmly but with tact and diplomacy.
Ability to manage multiple projects simultaneously and follow through on assignments in a timely manner.
Hours:
This is a full-time, salaried position. Typical working schedule is Monday - Friday, 8:00am - 5:00pm. May be required to work other hours for effective department operations. It may be necessary to work some night, weekend, and holiday hours on occasion to fulfill job duties and responsibilities.
Your Health, Our Passion!
$29k-34k yearly est. 22d ago
Patient Access Representative
Rainbow Pediatrics
Patient care coordinator job in Fayetteville, NC
Full-time Description
Join the growing Rainbow Pediatrics team as a full-time Patient Access Representative. In this role, you'll play a vital part in supporting the care and comfort of our pediatric patients and their families.
As a Patient Access Representative, you'll be one of the first friendly faces families meet when they visit our practice. From scheduling and registration to insurance verification and financial clearance, you'll ensure patients are ready for care the moment they arrive. Your commitment to accuracy and exceptional service helps keep each patient's record up-to-date, supporting high-quality care and an outstanding front-desk experience.
RESPONSIBILITIES:
Answers calls for multiple areas in efficient and effective manner using standard greetings for opening of call, content of call and closure of call.
Ensures accuracy in answering questions and assisting customer with requests to meet their needs.
Demonstrate exceptional customer service and patient focus to make each encounter extraordinary.
Verify and accurately capture patient demographics, insurance, and appropriate medical information.
Schedule appointments using appropriate electronic system while following appropriate protocols for clinic/area, including prioritizing patient's health concerns according to the department's urgency.
Ensure that patient questions and problems are resolved efficiently, effectively, and expeditiously within appropriate area of knowledge.
Provide information to patients and callers regarding appointment, date, time, location, clinic guidelines, parking, etc.
Captures customer information and document using messaging system to clinic staff and/or providers.
Schedules appointments in electronic systems using guidelines for area/department including prioritizing patients' health problems according to their urgency while making safe and effective decisions. May include referrals, follow-up on overdue well visits, or overdue vaccinations.
Updating patient files and appointment information accurately
Communicating information and important details to other medical care staff
Contacting insurance companies regarding coverage, preapprovals, billing, and other issues
Processing payments from patients and handling billing issues between patients and insurance companies
Managing various types of paperwork and other clerical duties
Maintain strict confidentiality; adheres to all OSHA, HIPAA, and other federal, state, and local guidelines/regulations.
Demonstrate dedication to the mission, vision, values, and goals of the organization.
Regular and reliable attendance including attending monthly staff meetings.
Perform other duties as assigned
Schedule: Our clinics operate Monday-Friday between 7:30 a.m. and 5:00 p.m. with Saturday clinic hours.
This full-time role (36-40 hours per week) follows a rotating start time of 7:30 a.m., 8:00 a.m., or 8:30 a.m., depending on daily clinic needs. Flexibility is essential, as schedules may shift based on patient volume and operational requirements.
This position includes a half-day Saturday rotation approximately once every five weeks. Participation in the Saturday schedule begins only after full training is completed.
Location:
This role requires approximately 50% travel between clinic locations. The primary home base will be our Fayetteville clinics, with occasional travel to our Hope Mills and Raeford locations as needed to support clinic operations.
Position Requirements:
High School diploma or GED, required
Minimum one (1) year of customer service experience, required
Must possess reliable transportation, a valid driver's license and maintain an acceptable driving record in accordance, required
Ability to travel between clinic locations to support patient volume and clinic operations, required
Ability to work a rotating Saturday schedule, required
Healthcare experience, preferred
The ability to think critically, solve complex challenges and productively manage conflict
Strong verbal and written communication skills, required
Must be detail oriented and organized with the ability to perform duties under pressure, prioritize workload, and timely meet deadlines
Must have the aptitude and ability to self-direct work
If you're inspired by the opportunity to support pediatric patients and create a positive experience for families, we encourage you to apply!
$26k-34k yearly est. 6d ago
Front Office Staff
Lightwave 3.3
Patient care coordinator job in Raeford, NC
Responsibilities: Schedule and confirm patient appointments Verify insurance for all clinical appointments Collect all monies due for services rendered Develop and maintain doctor/hygiene schedules as necessary Greet and check patients in and out, before and after treatment
Educate, consult and present patient treatment plans
Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable
File insurance pre-determinations
Conduct financial consultation with patients when new treatment plans are presented, as applicable
Qualifications:
High school diploma or equivalent required
A minimum of two years of front office experience preferably in a dental setting
Proficiency with Microsoft Office Suite
Knowledge of dental software strongly preferred
$27k-33k yearly est. 1d ago
Patient Service Representative (Pulmonary)
Pinehurst Medical Clinic Inc. 4.3
Patient care coordinator job in Pinehurst, NC
Pinehurst Medical Clinic (PMC)
PMC is a recognized healthcare provider in the communities of Moore County, Lee County, Cumberland County, Chatham County, and the surrounding six counties. Locally owned and managed, PMC offers a broad range of primary and specialty care services to the communities we serve. The physicians and healthcare team of professionals at PMC share a commitment to patient-centered care that is physician-led and utilizes the latest advances in medical technology. This combination of leading-edge medicine and deep compassion for the people we serve has been a hallmark of PMC since 1952. PMC consists of over 130 providers, approximately 750 employees, and 16 locations.
Benefits to support you and your family:
PMC is proud to support the total health and well-being of our team members so they can thrive personally and professionally. That's why, as part of the PMC team, you'll have a package of benefits that covers your health, well-being, family, and future. For more information regarding our benefits, click here to watch our benefit video or click here for our benefits overview guide.
What will you do as a PMC Patient Service Representative (PSR)
As a PMC Patient Service Representative (PSR) you will serve as an essential part of the patient's experience acting as a liaison between patients and medical support staff by greeting, instructing, and directing patients and visitors. You will perform various tasks such as entering all patient demographics, insurance information, and collection of payments upon check-in/out or when scheduling an appointment. Along with scheduling patient appointments for both established and when appropriate new patients. Check out what a day as a PSR at PMC.
A day in the life of a PMC Patient Service Representative (PSR) may include:
Greeting our patients and visitors in a prompt, courteous, and helpful manner; answering requests for information.
Checking in patients, verifying and updating necessary information, then acknowledging patients and checking patients out. Along with assuring that patients are kept apprised of the physician's timetable in the event, it will increase the patient's waiting time.
Advises patients regarding certain financial obligations including but not limited to co-payments, deductible amounts, insurance eligibility, etc.
Maintaining the lobby in a neat and orderly manner including keeping magazines current.
Maintaining and coordinating the physicians' schedules, having a thorough knowledge of physician specialties and medical practices.
Answering telephones and returning calls in a timely manner, taking messages, handling requests, and providing accurate information as necessary.
Handling mail, paperwork via fax, and medical records, assuring accuracy and completeness.
Being a key piece in the PMC mission by providing the highest quality of care to our patients and the communities we serve.
Required Qualifications
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Preferred Qualifications
One to two-year experience in a medical office setting.
Shift: Day Shift (Monday through Friday) no weekends or holidays Pay Type: Hourly (Non-Exempt) The Pinehurst Medical Clinic is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations and provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law
$29k-34k yearly est. Auto-Apply 12d ago
Referral Specialist-Full Time-Days
Cape Fear Valley Health System 4.8
Patient care coordinator job in Fayetteville, NC
Facility
Cape Fear Valley Podiatry-Fayetteville
Department
CFV Podiatry, Foot & Ankle Specialists - Fayetteville
Job Family
Clerical
Work Shift
Days (United States of America) Obtains and/or verifies demographic, clinical, financial, and insurance information. Validates medical necessity (LMRP/LCD review) of Medicare and Non-Medicare cases to ensure clinical and financial clearance. Obtains and processes signed physician orders/referrals to ensure accurate clinical documentation for care delivery, specialty and outpatient ancillary referrals. In addition, the referral coordinator will conduct online insurance eligibility/benefit verification, obtain pre-certification/authorization, referral clearance and financial education on designated cases. As appropriate; notifies patient/guarantor, specialist, referring provider, etc., with pertinent information, inclusive of, but not limited to clinical documentation, referral status, follow-up, etc.Major Job Functions
The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:
Maintains a working knowledge of the processes for medical administrative personnel, inclusive of comprehension of procedures for internal and external referrals; obtaining and sending protected patient information
Performs insurance eligibility/benefit verification, utilizing a variety of mechanisms and ensure authorization matches test(s)/specialty from referral receipt
Validates medical necessity (LMRP/LCD review) of Medicare and Non-Medicare cases to ensure clinical and financial clearance for service, procedure, or referral
Obtains specialist contact information; prints orders, patient demographic, and provider letter; documents as appropriate in electronic health record (EHR)
Determines proper referral requirements and/or limitations according to requested service, test, or procedure, to include proper identification of emergent referrals
Pre-registers the patient for upcoming visit(s)
Informs patient/guarantor of their liabilities, to include referral approval or denial, and documents appropriately
Sends and/or communicates appointment confirmation to referring office, as well as calls the patient to remind of appointment date, time, location, and preparation for procedures following protocols
Completes appropriate follow-up protocol as determined by leadership, as it relates to number of business days associated with routine and urgent referrals; initiation to completion
Assists insurance companies, physician and physician practices, and or hospital departments with patient information in accordance with HIPAA guidelines
Meets or exceeds accuracy standard goal determined by Patient Access Leadership
Other duties as assigned
Minimum Qualifications
The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:
Education and Formal Training:
High school diploma or equivalent required
Registered or Certified Medical Office Assistant OR 2 years of direct referral experience in lieu of certification required
Licensed Practical Nurse background preferred
Work Experience:
2 years insurance/referral experience within a hospital or medical office setting preferred
Knowledge, Skills, and Abilities Required:
Pass and maintain the Certified Healthcare Access Associate (CHAA) exam within one year of employment
Knowledge of insurance and collection of payments
Experience with Microsoft software
Excellent verbal and written communication skills, customer service skills and problem solving abilities
Ability to appropriately handle complexity and stress with the changing needs of the patients, families, visitors, and the Health System
May be required to periodically rotate shifts and regular days off
Flexibility to meet the department hours of operation
Physical Requirements:
Ability to communicate orally, see, and hear to collect information
Dexterity to operate office equipment
Subject to eyestrain due to hours spent looking at monitor screen
Noise level is low to moderate
Answers telephone calls
Uses computer and other business machines extensively
Bends, reaches, pushes and pulls file drawers to file records and reports
Regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds
Required Licenses and Certifications
Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity
$32k-37k yearly est. Auto-Apply 50d ago
Front Desk Coordinator I
Smile Doctors
Patient care coordinator job in Fayetteville, NC
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
High School Diploma or equivalent required
One (1) year of administrative experience preferred
Bilingual a plus, but not required
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patientcare with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
$26k-33k yearly est. 5d ago
Patient Coordinator
Aspen Dental Management 4.0
Patient care coordinator job in Fayetteville, NC
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a PatientCoordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full Time
Salary: $15 - $17 / hour
At Aspen Dental, we put You First. We offer:
A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
A fun and supportive culture that encourages collaboration and innovation
Free Continuous Learning through TAG U
How You'll Make a Difference
As a PatientCoordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role.
Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
Balance nightly deposits and credit card processing
Additional tasks as assigned by the Manager
Preferred Qualifications
High school diploma or equivalent
Strong communication and interpersonal skills with an ethical mindset
High regard for time management
Organized and detail oriented
Must be age 18 or older
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
*May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$15-17 hourly Auto-Apply 30d ago
Clinic Coordinator - Advanced Pediatrics & Family Care
Columbus Regional Healthcare System 4.1
Patient care coordinator job in Whiteville, NC
At Columbus Regional Healthcare System we offer professional growth and advancement for every employee. Working at CRHS allows you to have the intimate hospital feel while still being provided with the large healthcare system resources.
Job Description: Assists Clinic Manager with supervising/coordinating the day-to-day activities of the Clinic. Responsible for the training and retraining of the administrative staff and arranging training and retraining for the healthcare staff. Responsible for all records for the clinic. Assists with any of the administrative job duties and any other clerical-type activities as needed. Assists with Front Desk Assistant's duties as needed.
Qualifications:
High school graduate.
Proficient in use of basic office machines and computer applications.
Basic math skills.
Detailed knowledge of third-party insurance payer requirements including billing and follow up techniques, electronic claims processing, and government regulations.
Knowledge of medical terminology.
Preferred:
Associate degree in Business Administration or one year of administrative and/or supervisory experience in a Health Clinic.
Experience: : A minimum of one year related clerical experience involving communications with the public, handling of money, and record keeping is required. Given training and on-the-job experience, incumbent should be proficient in the basic aspects of the job within three months.
Perks + Benefits:
Competitive Pay Rates
Company Swag
Comprehensive Benefit Package
Tuition Reimbursement
Matching Retirement Plan
Sign on Bonus (select positions)
$42k-55k yearly est. Auto-Apply 60d+ ago
Assoc Patient Care Coordinator
Allmed Staffing Inc.
Patient care coordinator job in Fayetteville, NC
Job Description
Job Title: PatientCareCoordinator Allmed Benefits: Vision Insurance, Dental Insurance, Health Insurance and 401(k) Pay Rate: $12/hr (Paid Weekly) Work Hours: Monday - Friday business hours Contract to Hire: 01/19/2026 to 06/22/2026
Schedule:
Position Summary:
The PatientCareCoordinator is responsible for managing front desk operations and delivering an exceptional patient experience. This role serves as the first point of contact for patients and visitors and supports daily administrative functions, including registration, scheduling, and customer service. The PatientCareCoordinator ensures efficient workflow, maintains patient confidentiality, and promotes a positive, professional environment.
Primary Responsibilities:
Manage front desk operations, including greeting, check-in, and check-out of patients and visitors
Assist patients with registration, appointment scheduling, and general inquiries
Update and maintain accurate patient information within the practice management system
Process payments and address patient questions or concerns in a professional manner
Handle patient complaints and assist with issue resolution to ensure patient satisfaction
Build and maintain strong relationships with referral sources
Organize and manage workflow by routing correspondence, collecting patient information, and managing assignments
Deliver courteous, respectful, and professional communication via phone, email, and patient portals
Maintain patient confidentiality and comply with all HIPAA policies and regulations
De-escalate dissatisfied patients and provide appropriate assistance and support
Secure and document information according to established procedures and systems
Maintain accurate filing and retrieval of historical records
Collaborate with team members and contribute to overall team success
Provide consistently high-quality customer service
Remain flexible to meet the needs of the position and the team
Interact professionally and positively across multiple departments
Work effectively both independently and within a team environment
Qualifications:
High School Diploma or GED required
Previous experience in a front desk, patient services, medical office, or customer service role preferred
$12 hourly 8d ago
Front Desk Coordinator - Fayetteville, AR
The Joint Chiropractic 4.4
Patient care coordinator job in Fayetteville, NC
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Weekend availability needed
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$24k-30k yearly est. Auto-Apply 60d+ ago
Front Desk Coordinator
Sampson Regional Medical Center 4.3
Patient care coordinator job in Clinton, NC
The Front Desk Coordinator is responsible all front desk functions as well as assisting with patientcare when called upon by the physician. Coordinatespatient flow and ensures care is delivered safely, effectively and efficiently. Collects patient data, demographics, insurance information, and payments. Accurately enters the obtained information into the electronic health record. The Front Desk Coordinator duties are performed within the framework of Sampson Regional Medical Center policies and procedures and current professional standards. Transitions between practices and performs other duties as needed.
Responsibilities include:
Ability to assist with other locations within the practice.
Answer phones in a professional manner and take accurate notes for messages.
Communicate patient requests through computer system or verbally to providers.
Communicate effectively and maintain a positive attitude with patients, peers, providers, employers, insurers, family members and other health care professionals
Complete non-clinical information for patients. Examples include: Disability forms, FMLA forms, Pharmacy and Handicap forms.
Coordinate and schedule patient appointments in an efficient manner.
Demonstrate knowledge and proficiency of Electronic Medical Record documentation through Meaningful Use objectives and correctly entering patient information within system.
Follow Standards of behavior and present a positive image.
Maintain patient confidentiality.
Initiate referrals requested by providers.
May assist with rooming a patient by taking temperature, blood pressure, height and weight.
Organizes and maintains a neat work area.
Performs other duties as assigned.
Requirements:
High School Graduate or higher education.
Previous physician office or health care setting experience preferred
Ability to read and communicate effectively.
Ability to handle multiple priorities with minimal supervision.
Additional languages preferred.
Intermediate computer knowledge.
Strong interpersonal skills required.
Hours:
This is a full-time position working Monday - Friday. Normally works 30 - 36 hours per week. Additional hours may be required for the effective operation of department.
Your Health, Our Passion!
$27k-32k yearly est. 2d ago
Patient Coordinator
Aspen Dental 4.0
Patient care coordinator job in Fayetteville, NC
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a PatientCoordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full Time
Salary: $15 - $17 / hour
At Aspen Dental, we put You First. We offer:
* A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
* Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
* A fun and supportive culture that encourages collaboration and innovation
* Free Continuous Learning through TAG U
How You'll Make a Difference
As a PatientCoordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role.
* Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
* Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
* Balance nightly deposits and credit card processing
* Additional tasks as assigned by the Manager
Preferred Qualifications
* High school diploma or equivalent
* Strong communication and interpersonal skills with an ethical mindset
* High regard for time management
* Organized and detail oriented
* Must be age 18 or older
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
* May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
$15-17 hourly Auto-Apply 28d ago
Urgent Care APP Position - Rockingham ($20K Sign-on)
Fastmed 4.0
Patient care coordinator job in Rockingham, NC
Job Description
FastMed is one of the largest urgent care providers in North Carolina where we proudly serve 34 counts across the state at more than 50 locations. We aim to provide patients with the best end-to-end healthcare experience in terms of quality, accessibility, affordability, and compassion. What sets us apart is our Compassionate Hospitality philosophy, which blends the compassion of healthcare with the best-in-class standards of hospitality.
Job Responsibilities
Obtain an adequate history and performs an appropriate physical examination for the presenting problem
Order pertinent laboratory and radiographic studies as needed based on the initial evaluation
Make appropriate therapeutic decisions in conjunction with the patient based on the information gathered.
Administers appropriate medication or treatment as necessary.
Minor surgical procedures
We Offer
Full Time Opportunities
Flexible Scheduling
Career growth & advancement
Competitive salary with lucrative bonus potential
Generous PTO package (accrual starts on day 1)
Opportunity for career advancement
CME stipend
Medical, dental, vision, and other wellness benefits
Attractive 401(k) with company match
Experience:
Graduate of an approved nurse practitioner or physician assistant school.
Minimum of one-year experience in Emergency Medicine, Family Medicine, and/or Primary Care Medicine.
Prior experience in an outpatient medical clinic or urgent care setting preferred.
Requirements:
BLS certification
North Carolina Medical License
Ability to be credentialed in North Carolina
By joining our team, you will also have the opportunity to be a key contributor to our culture and values where we exemplify: Service, Teamwork, Accountability, Transparency
APPLY TODAY and join us as we seek to accomplish our mission and live our company values.
INDHP
$26k-34k yearly est. 12d ago
Secretary I - Referral Coordinator
Pinehurst Surgical Clinic Pa 4.3
Patient care coordinator job in Pinehurst, NC
The Secretary I provides essential clerical support to ensure smooth and efficient department operations. This role may include a variety of tasks outlined in this position description and provides support either directly to the department or to the primary secretary assigned to a physician.
Telephone & Fax Management
Answer calls promptly using approved scripting
Assist patients and route clinical questions per policy
Communicate urgent requests to clinical staff via approved methods
Return calls within one business day: urgent calls immediately
Deliver accurate messages and process referring physician requests
Handle incoming and outgoing faxes daily
Patient Registration & Scheduling
Verify or enter demographic and insurance details
Register patients via portal tasks
Process referrals per clinic policy and insurance requirements
Confirm insurance coverage and schedule appointments
Provide directions and preparation details to patients
Document no-shows and cancellations in patient charts
Pre-certifications
Verify insurance information and eligibility
Complete benefit forms accurately
Contact insurance carriers online or by phone
Forward benefit forms to financial counselors and assist patients as needed
Coverage for Secretary II
Schedule and order tests/procedures
Obtain pre-certs and referrals
Enter charges into the system
ORGANIZATIONAL RELATIONSHIPS
Accountable to Department Manager
Requirements
Preferred Qualifications
Two years of experience in a medical setting
Associate degree in Medical Office Administration or related field
Knowledge of ICD-10 and CPT-4 coding
Proficiency with Microsoft Office Suite
Ability to communicate effectively and interact sensitively with patients
Personal Characteristics
Strong interpersonal skills
Highly organized and detail-oriented
Maintains confidentiality at all times
Demonstrates a service-oriented approach
Works accurately and methodically
How much does a patient care coordinator earn in Lumberton, NC?
The average patient care coordinator in Lumberton, NC earns between $18,000 and $46,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Lumberton, NC