Customer Experience Coordinator
Patient care coordinator job in Atwater, CA
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
1200 Commerce Ave
Location:
USA Marshalls Store 1058 Atwater CAThis position has a starting pay range of $17.50 to $18.00 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Patient Care Coordinator (Bilingual Spanish)
Patient care coordinator job in Merced, CA
Job Description
Empowering Wellness, Transforming Lives
Optima Medical Management Group is dedicated to enhancing the quality of life by promoting wellness. At Optima MMG and all of its divisions: Serene Health, Community Support, and American TrueCare, our mission is to provide comprehensive support and care that not only addresses immediate concerns but also fosters long-term well-being.
As pioneers in the field, we aspire to lead in member care outcomes and set new standards for excellence and innovation. We are committed to empowering our members to achieve self-sufficiency in health, creating a ripple effect that strengthens families and communities.
Our work culture at Optima MMG is built on pride, passion, and a collective commitment to making a positive difference in people's lives. Our team members are dedicated problem-solvers who bring their unique skills and perspectives to the table. We believe that by fostering a collaborative and supportive environment, we can unlock the full potential of our team and, in turn, provide the best possible care to our members.
A career at Optima MMG is an opportunity to be part of a dynamic and forward-thinking organization. We encourage continuous learning and professional growth, providing our employees with access to industry experts, cutting-edge technologies, and a supportive community that values each individual's contributions. Join us on this journey to not only advance your career but to be a driving force in transforming lives and communities through passionate and fulfilling work!
Job Summary:
The official job title is Lead Care Manager (LCM).
The Lead Care Manager (LCM) role involves developing personalized care plans, coordinating member services, and collaborating closely with members and families, as well as Primary Care Providers to ensure they receive necessary medical treatment and support. The LCM will consult with members to determine their needs, develop individualized action plans, and work with care teams to manage the member experience effectively. Providing emotional support, resolving administrative issues, and ensuring timely access to care are key aspects of the position. Compassion, healthcare knowledge, and exceptional customer service are essential qualities for assisting members in becoming self-sufficient in health. The LCM will work with a diverse population of members enrolled in the Enhanced Care Management program, which may involve one or multiple members from the population of focus section below.
Responsibilities:
• Interview members to assess medical and social determinant of healthcare gaps and provide education about their condition and medication, while developing individualized care plans.
• Respond to member inquiries and concerns, ensuring adherence to hospital and legal requirements.
• Collaborate with interdisciplinary teams, locate medical and social resources, and coordinate social service plans.
• Maintain on-going contact with members, via telehealth and in-person visitation.
• Advocate for members, consult with healthcare providers, arrange appointments and treatment plans, evaluate member progress, and assist with healthcare barriers.
• Maintain empathy and professionalism while contacting members and families.
• Supporting behavioral health coordination, Substance Abuse and Community Resources.
• Perform additional duties as assigned.
Populations of Focus:
• Individuals experiencing homelessness: Lacking a fixed, regular, and adequate nighttime residence.
• Individuals at risk for avoidable hospital or emergency department utilization: Five or more emergency room visits in a six-month period that could have been avoided with appropriate outpatient care or improved treatment adherence.
• Individuals with Serious Mental Health and/ or substance use disorder needs: Adults who meet the eligibility criteria for participation in, or obtaining services through Specialist mental health services or the Drug Medi-Cal organized delivery system or Drug Medi-Cal program.
• Individuals transitioning from incarceration/Justice Involved: Adults transitioning from a correctional setting or transitioned from a correction setting within the past 12 months, or children and youth who are transitioning from a youth correctional facility or transitioned from being in a youth correctional facility within the past 12 months.
• Adults living in the community and at risk for long-term care institutionalization: Adults who are living in the community who meet the SNF Level of Care criteria; or who require lower-acuity skilled nursing or equipment for prevention, diagnosis, or treatment of acute illness or injury.
• Adult nursing facility residents transitioning to the community: Adult nursing residents who are interested in moving out of the institution, and are likely candidates to do so successfully, and are able to reside continuously in the community.
• Children and youth enrolled in California Children's Services (CCS) or CCS Whole Child Model (WCM) with Additional Needs Beyond the CCS condition: Children and youth enrolled in CCS or CCS WCM and are experiencing at least one complex social factor influencing their health.
• Children and Youth Involved in Child Welfare
• Individuals with Intellectual/ Developmental Disabilities: Adults who have a diagnosed I/ DD and qualify for eligibility in any other adult ECM population of focus.
• Pregnant and Postpartum individuals; Birth Equity Population of Focus: Adults and youth who are pregnant or postpartum and qualify for eligibility in any other adult or youth ECM POF, or are subject to racial and ethnic disparities.
Education and Experience:
• High school diploma or GED required.
• Minimum of 1 year experience in case management, member care, customer service, call center, or member care required.
• Valid California driver's license and valid vehicle insurance required.
• MA certificate or medical terminology knowledge preferred.
Required Skills/Abilities:
• Excellent communication, interpersonal, customer service and organizational skills.
• Computer skills for documentation, email and chat support.
• Proficient skills in working independently and collaboratively in a team to provide member care.
• Proficiency in multitasking, organization, and attention to detail is required for effectively providing care to multiple members simultaneously.
• Candidates should exhibit the capability to utilize resources effectively for problem-solving while maintaining composure under pressure in a compassionate manner.
• Applicants must demonstrate proficient speaking, reading, and typing abilities and possess strong proofreading skills.
Physical Requirements:
• Must be able to travel using personal vehicle to complete outreach visits. Mileage reimbursement for the use of your vehicle is at a standard rate.
• Prolonged periods of sitting at an office desk on the computer.
• Lifting: Able to lift up to 15lbs.
Travel Requirements:
First week will be in-office at San Ramon, will need hotel accommodations. LCM should start first day at 8:30AM and drive to the San Ramon Office.
First Month LCM will have weekly in-office visits every Wednesday.
After first month LCM will have in-office visits at least once a month depending on the needs.
This is a Monday to Friday 8:30am to 5PM schedule
Candidate has to live in Merced County
Pay range$25-$28 USD
Benefits
Our full-time employees are eligible for the following benefits enrollment after 60 days of employment:
Medical, Dental, & Vision Benefits: We have various insurance options for you and your family.
Short & Long-Term Disability Benefits: Protection when you need it most.
Voluntary Accident, Voluntary Critical Illness, and Voluntary Hospital Indemnity Plans: Added security for you and your loved ones.
Flexible Spending Accounts: Manage your finances with flexibility.
Employee Assistance Program (EAP): Support when life throws challenges your way.
401(K): Building your financial future with us. Effective after 1 year of employment.
Paid Vacation and Sick Leave: Flexibility for the planned and unplanned.
Paid Holidays: Quality time to enjoy celebrations.
Employee Referral Program: Share the opportunities and reap the rewards.
Company Discount Program: Enjoy savings on everyday expenses and memberships.
Equal Employment Opportunity
Optima Medical Management Group and its divisions are an Equal Opportunity Employer. Optima MMG is committed to providing employment opportunities for all qualified candidates without discrimination on the basis of race, religion, sex, sexual orientation, gender identity, age, national origin, citizenship, disability, marital status, veteran status, or any other characteristic protected by federal, state or local laws. Optima MMG is committed to providing reasonable accommodation for individuals with disabilities.
Pre-Employment
Optima Medical Management Group is a drug-free workplace. Employment is contingent upon a successful pre-employment drug screening and background check.
Care Coordinator
Patient care coordinator job in Oakhurst, CA
Job Title:Care Coordinator
Reports to: Social Services Director
Salary Range: $60,000 $70,000 Annually
Benefits: Health, Vision, & Dental Insurance, Retirement Contributions, PTO, and Paid Holidays
Classification: Non-exempt, Full-Time
Location: Onsite Remote or hybrid work arrangements are not permitted
Job postings remain open for up to thirty (30) days or until a qualified candidate is selected. The organization reserves the right to close a posting at any time without prior notice, based on the hiring needs.
Job Summary
The Care Coordinator will support survivors of domestic violence and Missing and Murdered Indigenous People (MMIP)-affected families by connecting them with essential services and resources. This role involves coordinating referrals, facilitating access to mental health services, and assisting individuals in crisis. The Care Coordinator will also engage with the community to strengthen prevention services and help develop outreach campaigns to raise awareness about MMIP-related issues.
Essential Duties and Responsibilities
Serve as a primary point of contact for survivors and families affected by domestic violence and MMIP.
Provide referrals and case management services to connect individuals with mental health support, legal assistance, and victim advocacy resources.
Assist in the development and implementation of program policies and outreach materials that align with MMIP prevention efforts.
Facilitate talking circles and mentoring programs to support survivors and at-risk individuals.
Build and maintain strong partnerships with local service providers, law enforcement, and crisis response teams.
Maintain accurate and confidential case files, referral documentation, and service records.
Assist with transportation coordination for individuals in need of access to mental health or victim support services.
Participate in crisis team meetings and support the development of a coordinated response plan for missing persons cases.
Conduct community outreach to promote awareness of MMIP, domestic violence prevention, and available services.
Perform other related duties as required.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
Strong interpersonal and communication skills, both verbal and written.
Ability to work effectively with individuals in crisis while maintaining cultural sensitivity and confidentiality.
Proficiency in Microsoft Office Suite and ability to maintain detailed records.
Ability to collaborate with a multidisciplinary team and establish partnerships with service providers.
Strong problem-solving skills and ability to manage multiple cases simultaneously.
Must possess a valid drivers license and be able to travel as needed.
Must pass a pre-employment drug test and background check.
MINIMUM QUALIFICATIONS
Minimum: High School diploma or GED.
Preferred: Associates or Bachelors degree in Social Work, Human Services, or a related field.
At least one (1) year of experience providing case management, advocacy, or crisis intervention services.
Experience working with Tribal communities and an understanding of historical and cultural trauma is preferred.
Familiarity with victim advocacy, domestic violence services, and MMIP-related issues.
Application Process
To apply, please submit the following materials:
Completed application form
Current resume
Documentation of higher education
Verification of Tribal enrollment (required if claiming Tribal or Indian Preference)
Submission Instructions
Applications may be submitted on-line, by walk-in, or regular mail. Please send all materials to:
Human Resources Department P.O. Box 2226 Oakhurst, CA 93644
In accordance with applicable Tribal law and Title VII of the Civil Rights Act of 1964, the Picayune Rancheria of the Chukchansi Indians (PRCI) Administration provides employment preference to enrolled PRCI Tribal Members. To qualify, applicants must submit valid proof of enrollment. Tribal Members who meet the minimum qualifications will be given preference in hiring, promotion, transfer, and layoff decisions. During the interview process, PRCI Tribal Members will receive an additional 7.5 points (10% of the 75-point interview rubric). Non-PRCI Native American candidates will receive an additional 5 points (6.7% of the total points) in accordance with Indian Preference guidelines.
INDIAN PREFERENCE STATEMENT:
In compliance with 25 CFR Part 276 and Title VII of the Civil Rights Act, Sections 701(b) and 703(i), employment preference shall be given to qualified applicants who are enrolled members of the Picayune Rancheria of the Chukchansi Indians, and secondarily, to another qualified American Indian/Alaska Native Candidate.
Patient Services Representative (Merced Suites)
Patient care coordinator job in Merced, CA
The Patient Services Representative (PSR) is primarily responsible for politely greeting patients, data entry into the practice management and other data systems; and monitoring various statistical and informational reports. The PSR duties are shared and involve tasks associated with efficient flow of patients, such as answering phones, making appointments, and registering patients.
This position is at our Merced Suites Clinic.
Schedule is Monday - Friday, working from 8:30am - 5:30pm, with flexibility to work overtime as needed.
Compensation: $21.00 - $22.05 an hour
Golden Valley Health Centers offers excellent benefits including Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages; Dental; Vision; 403(b) with match, FSA plans, gym discounts, and so much more!
Essential Duties and Responsibilities
Demonstrates effective communication and problem-solving skills.
Communicates effectively by using welcoming words, appropriate body language, eye contact and smiling. Displays a willingness to explore and acknowledge patient needs, expectations and values. Responds to patient needs in ways that are helpful and beyond expectation. Collaboratively works with patients to positively affect their health outcomes.
Responsible for beginning of the day and end of the day processes including opening and closing the clinic and arming and disarming alarm as needed.
Make appointments, registers and orients all patients to clinic policies regarding services offered, appointment system, after hour's coverage, collection policy, etc.
Enters, reviews, and makes necessary changes to all patient registration information in the practice management system in accordance with established procedures.
Performs daily pre-flow procedures, works collaboratively with the back office personnel to process and complete the patient encounter and collect amounts due in accordance with established procedures.
Researches and answers any questions/correspondence on a patient's account in a timely and professional manner and with regard to patient confidentiality.
Using proper phone etiquette answers all incoming calls by 3rd ring and distributes calls as appropriate including message taking and distribution.
Maintains neat and organized work area with appropriate labeling of files as needed.
Carries out Health Information Representative, functions as assigned.
Proactive in participating in industry best practices and corporate quality improvement initiatives
Builds positive relationships with other staff, providers, and supportive departments to maximize accessibility of care to all patients.
Adheres to the GVHC Mission, Vision, and Values, Standards of Conduct and HIPPA principles.
Other duties as assigned.
Min. Qualifications
KNOWLEDGE: basic medical front office practices, basic computer operations
SKILLS: strong typing skills, strong written and verbal communication
ABILITY TO: work well with people; communicate effectively and respectfully in English / Spanish; work with computers and other modern office equipment; work in a busy environment; multi-task, flexibility to travel and accommodate changes in daily and hourly schedules
Physical Demands
The employee must occasionally lift and/or move up to 25-50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to hear over the telephone. Must be able to reach above the shoulder level, able to bend, squat, sit, and stand.
Work Environment
The work environment is usually fast paced with a moderate noise level.
Education/Experience Requirements
High school diploma or GED
Bilingual English/Spanish preferred
Aptitude for detail and precision;
2-3 years experience in medical/data processing field preferred
Certificated through medical front office training program preferred
Typing certificate preferred >35 wpm.
Patient Registration Representative
Patient care coordinator job in Merced, CA
Job Summary and Responsibilities Employing excellent customer service skills the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered primary duties include:a) Appropriate patient identification
a) Appropriate patient identification
b) Collecting accurate and thorough patient demographic data
c) Obtaining insurance information and verifying eligibility and benefits
d) Determining and collecting patient financial liability
e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance
The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally the Patient Registration Representative is an information source for patients and families by explaining hospital policies patient financial responsibilities and Patient Rights and Responsibilities.
* Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.
* Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration.
* Properly identifies the patient to ensure medical record numbers are not duplicated.
* Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete.
* Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes.
Job Requirements
Minimum:
* Minimum 1 year of experience working in a hospital Patient Registration department physician office setting healthcare insurance company revenue cycle vendor and/or other revenue cycle related roles.
* Experience in requesting and processing financial payments.
* Applicable education and/or training can be used to balance a lack of experience
* Thorough understanding of insurance policies and procedures.
* Working knowledge of medical terminology.
* Able to perform basic mathematics for payment calculation.
* Intermediate to advanced computer skills.
Preferred:
* 2 years of experience preferred working in a hospital Patient Registration department physician office setting healthcare insurance company revenue cycle vendor and/or other revenue cycle related roles.
* Knowledge of charity programs as well as the various government and non-government programs preferred.
Where You'll Work
Mercy Medical Center, a Dignity Health member, has been building a rich history of care in our community for more than 100 years. We have grown from a small one-story wooden structure into a major healthcare provider with a new 186-bed main campus, offering the latest in facility design and technology. Mercy also operates Outpatient Centers, a Cancer Center and several rural clinics.
Wherever you work throughout our system, you will find faces of experience with dedication to high quality, personalized care. Joining our 1,300 employees, 230 physicians and many volunteers, you can help carry out our commitment to providing our community with the excellence they have come to associate with Mercy Medical Center.
One Community. One Mission. One California
Patient Services Representative II, Family Medicine Residency Program
Patient care coordinator job in Modesto, CA
We are so glad you are interested in joining Sutter Health!
Organization:
SGMF-Sutter Gould Med Foundation Serves as the first point of contact for patients entering the medical facility. This job is intended for use by positions employed by an outpatient facility. Greets and checks-in patients, verifies information, schedules appointments, and updates Electronic Health record (EHR). Facilitates intake procedures such as completion of healthcare and insurance forms and collecting payments for services. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all organizational, local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department.
Job Description:
EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.
HS Diploma or equivalent education/experience
TYPICAL EXPERIENCE:
1 year of recent relevant experience.
SKILLS AND KNOWLEDGE:
Basic knowledge of insurance policies and procedures, as well as patient billing.
Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook).
Prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.
Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.
Ensure the privacy of each patient's Protected Health Information (PHI).
Build collaborate relationships with peers and other staff members to achieve departmental and corporate objectives.
Job Shift:
Days
Schedule:
Full Time
Shift Hours:
8
Days of the Week:
Monday - Friday
Weekend Requirements:
As Needed
Benefits:
Yes
Unions:
No
Position Status:
Non-Exempt
Weekly Hours:
40
Employee Status:
Regular
Employees of Sutter Health and its entities may handle hazardous drugs in the course of their work, including patient care, which requires them to manage, store, prepare, receive, unpack, transport, dispose of, or administer drugs identified as hazardous or potentially hazardous by the National Institute for Occupational Safety and Health (NIOSH) and in accordance with the USP 800 guidelines.
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $24.58 to $30.72 / hour
The salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Auto-ApplyPatient Registration Representative
Patient care coordinator job in Merced, CA
**Job Summary and Responsibilities** Employing excellent customer service skills the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered primary duties include:a) Appropriate patient identification
a) Appropriate patient identification
b) Collecting accurate and thorough patient demographic data
c) Obtaining insurance information and verifying eligibility and benefits
d) Determining and collecting patient financial liability
e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance
The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally the Patient Registration Representative is an information source for patients and families by explaining hospital policies patient financial responsibilities and Patient Rights and Responsibilities.
+ Maintains up-to-date knowledge of specific registration requirements for all areas, including but not limited to: Main Admitting, OP Registration, ED Registration, Maternity, and Rehabilitation units.
+ Ensures complete, accurate and timely entry of demographic information into the ADT system at the time of registration.
+ Properly identifies the patient to ensure medical record numbers are not duplicated.
+ Responsible for reviewing assigned accounts to ensure accuracy and required documentation is obtained and complete.
+ Meet CMS billing requirements for the completion of the MSP, issuance of the Important Message from Medicare, issuance of the Observation Notice, and other requirements, as applicable and documenting completion within the hospital's information system for regulatory compliance and audit purposes.
**Job Requirements**
**Minimum:**
+ Minimum 1 year of experience working in a hospital Patient Registration department physician office setting healthcare insurance company revenue cycle vendor and/or other revenue cycle related roles.
+ Experience in requesting and processing financial payments.
+ Applicable education and/or training can be used to balance a lack of experience
+ Thorough understanding of insurance policies and procedures.
+ Working knowledge of medical terminology.
+ Able to perform basic mathematics for payment calculation.
+ Intermediate to advanced computer skills.
**Preferred:**
+ 2 years of experience preferred working in a hospital Patient Registration department physician office setting healthcare insurance company revenue cycle vendor and/or other revenue cycle related roles.
+ Knowledge of charity programs as well as the various government and non-government programs preferred.
**Where You'll Work**
Mercy Medical Center, a Dignity Health member, has been building a rich history of care in our community for more than 100 years. We have grown from a small one-story wooden structure into a major healthcare provider with a new 186-bed main campus, offering the latest in facility design and technology. Mercy also operates Outpatient Centers, a Cancer Center and several rural clinics.
Wherever you work throughout our system, you will find faces of experience with dedication to high quality, personalized care. Joining our 1,300 employees, 230 physicians and many volunteers, you can help carry out our commitment to providing our community with the excellence they have come to associate with Mercy Medical Center.
One Community. One Mission. One California (********************************** QgPZ6ZWZM60TPV)
**Pay Range**
$24.00 - $31.44 /hour
We are an equal opportunity/affirmative action employer.
PTA - In-Patient
Patient care coordinator job in Newman, CA
Meda Health is looking for a PTA to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them.
We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat:
Health
Vision
Dental
Life insurance
Pulmonology Full Time Opportunity in Modesto | Central Valley, California
Patient care coordinator job in Modesto, CA
The Permanente Medical Group, Inc. is currently seeking Full time Pulmonology Physiciansto join our team in Modesto, California.
Full-time annual salary range is$276,275 to $284,820plusadditional potential incentives up to$13,500*.
Reduced schedules with pro-rated compensation may be available.
*Some incentive opportunities are estimates based on potential premium pay.
A FEW REASONS TO CONSIDER A PRACTICE WITH TPMG:
Work-life balance focused practice, including flexible schedules and unmatched practice support.
We can focus on providing excellent patient care without managing overhead and billing.
We are committed to cultivating and preserving an inclusive environment for all physicians and employees. We are an equal opportunity employer and VEVRAA federal contractor.
Multi-specialty collaboration with a mission-driven integrated health care delivery model.
An outstanding electronic medical record system that allows flexibility in patient management.
We have a very rich and comprehensive Physician Health & Wellness Program.
We are Physician-led and develop our own leaders.
Professional development opportunities in teaching, research, mentorship, physician leadership, and community service.
EXTRAORDINARY BENEFITS:
Shareholder track
Moving allowance
Comprehensive medical and dental
Home loan assistance up to $250,000 (approval required)
Malpractice and tail insurance
Three retirement plans, including pension
Paid holidays, sick leave, education leave
We are an equal opportunity employer and VEVRAA federal contractor.
Please visit our website to view all our opportunities located throughout Northern, CA:*****************************************
Contact: ************************* or call **************
We are an equal opportunity employer and VEVRAA federal contractor.
Compensation Information:
$276275.00 / Annually - $284820.00 / Annually
RequiredPreferredJob Industries
Other
Scheduling Specialist
Patient care coordinator job in Modesto, CA
The WelbeHealth PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We provide all-inclusive care for seniors including medical, dental, physical therapy, and much more. Our core values and participant focus lead the way no matter what. Our Scheduling Specialist is a critical team member who will ensure that Welbe participants receive care in a timely manner. The Scheduling Specialist's primary focus includes coordinating participant care, scheduling, and maintaining accurate team member availability for participant appointments. The Scheduling Specialist will also handle cancellations and rescheduling requests, reminder calls to participants regarding future appointments, and other administrative tasks as directed.
Essential Job Duties:
Effectively coordinate the scheduling of participant appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in appointment scheduling protocol
Address cancellation and rescheduling requests from both staff members and participants, ensuring that changes are appropriately handled and promptly communicated to all relevant parties
Answer incoming phone calls, emails, and requests coming into the center as needed
Appropriately screen, transfer, resolve, and dispose of calls expeditiously while adhering to all process and documentation standards
Maintain and update team member schedule availability in source systems, ensuring that accurate information is reflected for all available time slots
Send appointment confirmations and appointment reminders as outlined by department protocols, updating appointments as needed
Job Requirements:
High school diploma or equivalency required
Minimum of one (1) year of experience working in healthcare required
Experience in data entry and multiple software platforms, including one (1) year of experience working with an Electronic Medical Record (EMR) · Excellent organizational and communication skills
Bilingual English/Spanish preferred
Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
Medical insurance coverage (Medical, Dental, Vision)
Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, sick time.
Advancement opportunities - We've got a track record of hiring and promoting from within, meaning you can create your own path!
And additional benefits
Salary/Wage base range for this role is $23.23 - $30.66 hourly + Bonus + Equity. WelbeHealth offers competitive total rewards package that includes, 401k match, healthcare coverage and a broad range of other benefits. Actual pay will be adjusted based on experience and other qualifications.
Compensation
$23.23 - $30.66 USD
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to ****************************
Auto-ApplyPatient Services Representative (Ceres East)
Patient care coordinator job in Ceres, CA
The Patient Services Representative (PSR) is primarily responsible for politely greeting patients, data entry into the practice management and other data systems; and monitoring various statistical and informational reports. The PSR duties are shared and involve tasks associated with efficient flow of patients, such as answering phones, making appointments, and registering patients.
This position is at our Ceres East Clinic.
Schedule is Monday - Saturday, working from 12:00pm - 9:00pm, varied, with flexibility to work overtime as needed.
Compensation: $21.00 - $22.05 an hour
Golden Valley Health Centers offers excellent benefits including Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages; Dental; Vision; 403(b) with match, FSA plans, gym discounts, and so much more!
Essential Duties and Responsibilities
* Demonstrates effective communication and problem-solving skills.
* Communicates effectively by using welcoming words, appropriate body language, eye contact and smiling. Displays a willingness to explore and acknowledge patient needs, expectations and values. Responds to patient needs in ways that are helpful and beyond expectation. Collaboratively works with patients to positively affect their health outcomes.
* Responsible for beginning of the day and end of the day processes including opening and closing the clinic and arming and disarming alarm as needed.
* Make appointments, registers and orients all patients to clinic policies regarding services offered, appointment system, after hour's coverage, collection policy, etc.
* Enters, reviews, and makes necessary changes to all patient registration information in the practice management system in accordance with established procedures.
* Performs daily pre-flow procedures, works collaboratively with the back office personnel to process and complete the patient encounter and collect amounts due in accordance with established procedures.
* Researches and answers any questions/correspondence on a patient's account in a timely and professional manner and with regard to patient confidentiality.
* Using proper phone etiquette answers all incoming calls by 3rd ring and distributes calls as appropriate including message taking and distribution.
* Maintains neat and organized work area with appropriate labeling of files as needed.
* Carries out Health Information Representative, functions as assigned.
* Proactive in participating in industry best practices and corporate quality improvement initiatives
* Builds positive relationships with other staff, providers, and supportive departments to maximize accessibility of care to all patients.
* Adheres to the GVHC Mission, Vision, and Values, Standards of Conduct and HIPPA principles.
* Other duties as assigned.
Min. Qualifications
KNOWLEDGE: basic medical front office practices, basic computer operations
SKILLS: strong typing skills, strong written and verbal communication
ABILITY TO: work well with people; communicate effectively and respectfully in English / Spanish; work with computers and other modern office equipment; work in a busy environment; multi-task, flexibility to travel and accommodate changes in daily and hourly schedules
Physical Demands
The employee must occasionally lift and/or move up to 25-50 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Must be able to hear over the telephone. Must be able to reach above the shoulder level, able to bend, squat, sit, and stand.
Work Environment
The work environment is usually fast paced with a moderate noise level.
Education/Experience Requirements
* High school diploma or GED
* Bilingual English/Spanish preferred
* Aptitude for detail and precision;
* 2-3 years experience in medical/data processing field preferred
* Certificated through medical front office training program preferred
* Typing certificate preferred >35 wpm.
Patient Access - Main Admitting
Patient care coordinator job in Modesto, CA
Shift: Rotating
Job Type: Full Time
Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions.
Must obtain complete and accurate patient demographic information.
Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during and after date of service.
Education
High School Diploma or equivalent. Prefer some college.
Experience
1+ year in an acute care admitting environment, urgent care, clinic, medical group, or physician's office. Medical terminology. Excellent communication and organizational skills.
#LI-TB1
Auto-ApplyCourier/Front Office Receptionist
Patient care coordinator job in Turlock, CA
Job Title: Courier/Front Office Receptionist
Department: Administrative
Full/Part-Time: Full Time
Regular/Temporary: Regular
FLSA Status: Hourly (non-exempt)
Shift: Day
Pay Range: $17.00 to $21.00 per hour.
SUMMARY
Reporting to the Accounts Receivable Supervisor, the Mail Courier position is responsible for the accurate and time dissemination of mail to the appropriate personnel/department.
Courier functions:
Primary duties for this job are Courier functions which include, but are not limited:
Driving a company vehicle to perform Courier route daily.
Route is approximately 3-5 hours/per day
.
Ensuring all interoffice mail gets picked up and distributed through various company locations efficiently
Complete confidential Bank deposits daily
Daily post office runs to pick up mail and distribute
FedEx pick ups and drops off
Must have a clean driving record and be able to operate a company vehicle
Must be hard-working, team player, friendly, trustworthy and flexible
Front Office Receptionist functions:
Process and match customer invoices and statements
Assist customers, both internal and external, by answering questions and providing information over the telephone and in person regarding customer accounts
Excellent communication, customer service and team-work skills
Collect and receipt revenues; count drawer; balance cash and checks; prepare multiple bank deposits
Answer phones and route calls to the correct recipients in a friendly and professional manner
10 key proficiency, SAP experience is a significant plus and operate a computer for a variety of applications
Accurately and efficiently weigh trucks in a timely manner. Weight master license on site
Filling accurately and efficiently
Prepare/email weekly reports throughout company
Assist on office projects and help find customer information for any department in the company -including supporting Accounts Receivable with special projects
Requirements:
Valid California driver's license and insurable driving record; clean DMV record
s are not intended to reflect all duties performed within the job. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Our company is an equal opportunity employer committed to non-discriminatory employment practices abiding by the regulations as outlined by the EEOC. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Auto-ApplyCorporate Physician Credentialing Specialist
Patient care coordinator job in Salida, CA
POPULATION SERVED
The position does not involve direct patient care for a population of patients ages 18 and older. Age specific experience and/or special training and/or expertise are not required to serve this population.
The Corporate Physician Credentialing Specialist is responsible for credentialing new providers and maintain current provider files for the growing multi-specialty physician group. They are responsible for submitting and tracking credentialing applications to various contracted insurances for oncoming providers. They will maintain the data for all providers within the group, track the expiration of certification and licenses, and will act as a liaison between hospital administration and medical staff, including physicians.
POSITION QUALIFICATIONS
At least three (3) years of medical services experience is preferred. Knowledge of medical terminology, strong organization skills, good written communication skills, ability to work independently, and ability to conduct research while performing job duties is required. The position also requires a person who is able to communicate well with all levels of staff, physicians, and patient referral sources. He/she is flexible, responsible for assignments, and supportive of team efforts. Provider insurance enrollment experience is helpful. Travel might be required primarily during the business day.
The duties and responsibilities are listed below. It is the expectation of the American Advanced Management that the employee be able to demonstrate competency in each area. It is the duty of the company to provide orientation and performance evaluation in each area stated.
DUTIES AND RESPONSIBILITIES
Ensures all necessary licenses and credentials are verified and updated for the facility
Conduct background checks
Contact licensing boards
Review license applications
Obtain education information
Complete references
Ensure the facility is operating within state and federal regulations
Creates and continually cultivates business development and growth.
Creates and leads a culture centered on business development and customer service.
Models customer service to patients, families, staff, physicians, and the referral community.
Patient Access Coordinator
Patient care coordinator job in Modesto, CA
Why Us? With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?
In this role, you'll play a pivotal role in ensuring a seamless experience for patients, staff, and referral sources by managing front office operations efficiently. The ideal candidate will have a background in front desk or reception work with strong communication skills and computer proficiency.
Spanish/ English bilingual preferred.
Your Impact
* Patient Reception: Greet and assist patients upon arrival, providing information on wait times and addressing inquiries at the front desk or reception area
* Patient Intake: Verify and update patient demographics and insurance details during check-in; handle walk-in registrations
* Financial Transactions: Collect patient payments, including deductibles, copays, and co-insurance at the front desk
* Appointment Scheduling: Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans.
* Patient Support: Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources.
* Administrative Assistance: Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information.
* Record Maintenance: Ensure accurate and complete electronic health records for all patients.
Minimum Qualifications
* High school diploma or equivalent combination of education and experience required.
* Be at minimum a good fit for the job, as determined by the Talent Sorter assessment preferred. Hanger will administer the Talent Sorter as part of the selection process
* Less than one year of customer service, administrative or related experience required.
* Experience in a receptionist position or experience with medical front office procedures preferred.
* Must have, or be eligible to obtain, a valid driver's license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures.
Additional Success Factors
* Strong interpersonal, oral (including telephone) and written communication skills.
* Ability to key 30 words per minute with accuracy required.
* Ability to work with handicapped individuals.
* Understanding of Alpha filing system.
* Understanding of medical reimbursement and terminology and an understanding of front office (receptionist) duties preferred.
* Ability to use a computer, including Windows-based software and e-mail.
* Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copier, etc.
* Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
* Keep the patient at the center of everything that you do, building lifelong trust.
* Foster open collaboration and constructive dialogue with everyone around you.
* Continuously innovate new solutions, influencing and responding to change.
* Focus on superior outcomes, and calibrate work processes for outstanding results.
Our Investment in You
* Competitive Compensation Packages
* 8 Paid National Holidays & 4 additional Floating Holidays
* PTO that includes Vacation and Sick time
* Medical, Dental, and Vision Benefits
* 401k Savings and Retirement Plan
* Paid Parental Bonding Leave for New Parents
* Generous Employee Referral Bonus Program
* Mentorship Programs- Mentor and Mentee
* Pay range of $21.00- $24.00/hour + bonus+ commission+ benefits. This pay range is posted to comply with State Law. Hanger salary ranges vary based on skill, ability, knowledge, geographic location and other variables.
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.
#ERF-HPO
Auto-ApplyFront Office Receptionist
Patient care coordinator job in Modesto, CA
We are currently seeking a proactive, responsible, and compassionate Receptionist to join our team at Agile Occupational Medicine. As a patient-facing team member, you will work alongside healthcare professionals to provide high-quality care and customer service. You will perform your administrative front office tasks to ensure a professional and positive clinic experience for our patients.
Responsibilities:
Answering phone calls in a professional manner and responding to patient inquiries.
Greet and receive walk-in patients/visitors in the reception area, gather crucial information in connection with their needs.
Performs clerical administrative duties as needed to expedite day-to-day operations and office functions. Assigned by direct manager and or administrative managers as needed.
Sorting and distributing mail.
Maintain a clean and organized lobby and reception area.
Follow company policies, procedures, and directives.
Performs other job-related duties as assigned.
Requirements:
High school diploma or equivalent
Minimum 2+ years of reception experience is required
Basic knowledge of Microsoft Word, Excel, PowerPoint, and Outlook to maintain logs and reports
An orientation to customer service and ability to work in a team environment
Strong communication and interpersonal skills
Ability to multi-task and handle competing priorities
Strong organizational and time management skills
Must be able to handle sensitive and confidential information with discretion
Completion of a Medical Assistant program preferred
Bilingual Spanish preferred
Benefits:
Competitive salary
Comprehensive benefits package
Optimal work life balance with no nights, no weekends, and no holidays requirement to work
Opportunity to work in a fast-paced and dynamic environment
Be part of a team that is passionate about making a difference
Salary:
Starting compensation range $21.00 - $23.00 hourly. Exact compensation may vary based on skills, experience, and location.
Why You Should Join Our Team
Agile Occupational Medicine and Akeso Medical are merging to become a leading occupational medicine group with a network of 43 clinics and one surgery center dedicated to providing comprehensive healthcare services to businesses and their employees across California and Yuma, Arizona. We specialize in ensuring the health and well-being of workers through a range of medical services, including injury care (workers' compensation), physical examinations (employer services), and commercial (urgent care)
We are a rapidly growing company with a fun and collaborative work environment. We are passionate about disrupting the world of occupational medicine, and we are committed to providing our customers and patients with the best possible experience. We offer our employees competitive salaries, commission, and benefits, and we give them the opportunity to make a real impact on the business.
Agile Occupational Medicine is an Equal Opportunity Employer. Agile does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided upon qualifications, merit, and business need.
Auto-ApplyHygiene Coordinator / Front Office
Patient care coordinator job in Modesto, CA
Job Title: Hygiene Coordinator / Front Office Schedule: Full-time, Monday-Friday, 8 hours per day Compensation: $20-$24 per hour (FTE), plus benefits
Dr. Wayne Yee & Associates is seeking an experienced Hygiene Coordinator/Front Office team member to support daily operations, manage the hygiene schedule, and provide excellent patient service.
Responsibilities
Check patients in and out
Answer phones, return voicemails, and respond to text messages
Make confirmation calls and additional calls to keep the hygiene schedule full
Verify insurance eligibility and update new insurance information
Enter copayments and confirm eligible procedures for hygiene patients
Manage and maintain an efficient hygiene schedule
Maintain accurate patient and appointment records in Dentrix
Provide general front office support to ensure smooth daily operations
Qualifications
Minimum 2 years of dental front office experience
Proficiency in Dentrix
Strong communication, organization, and multitasking skills
Professional, friendly, and patient-focused demeanor
Benefits
Competitive hourly rate ($20-$24/hour depending on experience)
Full-time benefits package
Monday-Friday schedule with no weekends
Patient Service Representative
Patient care coordinator job in Patterson, CA
The Patient Services Representative is bilingual in English and Spanish and serves as a vital member of the front office team. This role supports patient access to care by rotating either monthly every 30 days or as operationally needed through three primary services areas: check-in, check-out, and the phone room. In the phone room, the representative professionally answers incoming calls, screens them based on the urgency of medical symptoms and patient history, and schedules appointments as appropriate. At check-in and check-out, they ensure smooth patient flow by completing registration, verifying insurance, collecting payments, and scheduling follow-up appointments. This position provides essential clerical and customer service support in alignment with established policies, procedures, and healthcare regulations. Representing the core values of Compassion, Commitment, and Excellence, the Patient Services Representative serves as a welcoming and dependable first point of contact for the community and upholds the mission of Del Puerto Health Center.
Essential Duties and Responsibilities:
To perform this job successfully, an individual must satisfactorily perform each essential duty. The requirements below represent knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform essential duties. Other duties may be assigned
Telephone:
Maintain a positive and welcoming attitude while assisting patients in accessing healthcare and addressing any barriers they may face.
Greet patients warmly to create a positive first impression and set the tone for their overall experience.
Schedule, confirm, and manage appointments for multiple providers, ensuring efficient coordination of the patient schedule.
Follow up on cancellations and no-shows, actively working to reschedule as needed to maintain continuity of care.
Screen and manage incoming calls, taking detailed messages that include key information such as the patient's name, date of birth, phone number, pharmacy, and medications, before routing them to clinical staff or providers.
Verify patient insurance eligibility, providing assistance to patients in understanding and confirming their coverage.
Assist with front desk duties as needed, ensuring smooth day-to-day operations, including patient check-in and general inquiries.
Support office staff with administrative tasks such as filing, data entry, and record-keeping in alignment with clinic procedures.
Daily Schedule Preparation: Review all provider schedules one week in advance to ensure accuracy and identify any booking errors. This includes verifying that there are no unapproved double or triple bookings
FRONT DESK
Maintain a positive and professional attitude while assisting patients in accessing healthcare services and overcoming any barriers.
Greet and welcome patients, creating a friendly and supportive atmosphere to enhance their overall experience.
Using the EHR system, check patients in ensuring all information is accurately entered and updated.
Verify patient identity and confirm necessary consents, ensuring compliance with privacy and legal requirements.
Collect patient copays and payments, handling transactions accurately and maintaining confidentiality.
Be familiarized with our Patient Assistance Programs, keep up to date with any policy updates & know how to collect the correct information from our patients.
Schedule, confirm, and manage appointments for multiple providers, ensuring smooth coordination of the clinic's schedule.
Follow up on appointment cancellations and no-shows, actively rescheduling to support continuity of care.
Verify insurance eligibility, assist patients with understanding their coverage and guiding them through the verification process.
Assist with front desk operations, such as answering calls, directing patient inquiries, and providing general office support.
Maintain the reception area, ensuring it is clean, organized, and welcoming for all visitors.
Handle patient documentation, such as updating records, processing forms, and ensuring proper filing according to clinic protocols
Scanning - Scan and upload all incoming forms & copies of patient insurance cards into the EHR before the end of each shift.
Supervisory Responsibilities: None
Qualification Requirements:
To perform this job successfully, an individual must perform satisfactorily in each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions.
NOTE: ALL PSRs are required to be language certified, DPHCD will pay for certification. You must be willing to become language certified within 90 days of employment.
Experience
Minimum 1-year medical office experience, preferred
Language, Education, And Licensing
Bilingual English/Spanish required, written and oral.
Ability to read and interpret documents operating and/or maintenance instructions, and procedure manuals.
Active (CPR) certification or able to become CPR certified within 60-days of hire
High School Diploma or GED
Other Skills And Abilities
Exceptional customer service skills, demonstrating sensitivity and respect for patient rights.
Strong communication abilities, including intermediate to advanced phone etiquette.
Highly organized, with excellent time management and attention to detail.
Knowledge of medical terminology and familiarity with standard medical office procedures, including computerized billing and accounts payable systems.
Proficient in operating office equipment, such as copiers, fax machines, adding machines, scanners, and computers.
Capable of multitasking and performing effectively in a high-pressure, fast-paced environment, using sound decision-making skills.
Flexible and adaptable, willing to work on an as-needed basis to meet the operational demands of the health center.
Physical Demands:
The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing the duties of this job, the employee is frequently required to sit, use hands to finger, handle or feel objects, tools, or controls, reach with hands and arms, and talk or hear. The employee is occasionally required to stand, walk, climb, balance, stoop, or crouch.
The employee may occasionally lift and/or move up to 50 pounds and push up to 100 pounds on wheels. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. (See the complete “Physical Requirements” attached.)
Work Environment:
The business office work environment characteristics described here represent those encountered while performing the essential functions of this job.
Risk Exposure Category 1:
Risk of exposure to blood/body fluids, based on Health Clinic location.
DISCLAIMER:
This job description indicates the critical features as described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The incumbent may be asked to perform other duties as assigned.
ADDITIONAL INFORMATION
All your information will be kept confidential according to EEO guidelines.
Del Puerto Health Care District is an Equal Opportunity Employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
Del Puerto Health Care District participates in E-Verify during the hiring process for all new employees.
Front Office/ Treatment Coordinator- Part time
Patient care coordinator job in Sonora, CA
Job DescriptionSalary: $18- $25: DOE
We are looking for a Part time Front office/ Treatment coordinator (RDA background a plus) who is energetic and positive individual with experience in the dental field. We need someone to greet and register patients when they arrive. Confirm the schedule over the phone and make new appointments. They will be responsible for presenting treatment plans to patients as well as entering patient payments. Knowledge in insurances processing insurance claims and entering insurance payments is also a plus.
We have a great team and are looking to add to the office an individual that can be reliable and a great team player.
Benefits:
Dental insurance
Employee discount
Paid time off
Health Stipend of $150 a month
PTO
Schedule:
8 hour shift
Day shift
Monday to Thursday & Two Fridays a Month
No weekends
Experience:
High school or equivalent (Preferred)
Dental office experience: 3 years (Required)
Dentrix: 1 year (Required)
Work Location:
One location
Work Remotely:
No
Work Location: In person
Patient Service Representative
Patient care coordinator job in Patterson, CA
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients.
Essential Functions.
* Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care.
* Documents all phone calls accurately and completely in the electronic medical record (EMR).
* Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations.
* Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients.
* Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization .
* Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments.
* Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved.
Skills
* Professional etiquette and communication.
* Collaboration / Teamwork
* Confidentiality
* Customer service
* Resolving patient needs
* Computer literacy
* Time management
* Critical thinking/situational awareness
* Cash management
Minimum Qualifications
* Six months of customer service experience involving interactions with customers.
* Demonstrated basic computer skills involving word processing and data entry.
* Professional manner and strong interpersonal and communication skills.
* Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction.
* Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers.
Preferred Qualifications
* One year of customer service experience involving interactions with customers in person and by phone.
* Billing and collections experience.
* Computer literacy in using electronic medical records (EMR) systems and other relevant software.
* High school diploma or GED preferred.
* Multilingual
Physical Requirements:
Physical Requirements
* Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
* Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
* Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
* Position may require standing for long periods of time, lifting supplies
* May assist patients into/out of the clinic.
Location:
Patterson Primary Care Clinic
Work City:
Grand Junction
Work State:
Colorado
Scheduled Weekly Hours:
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$17.86 - $23.22
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Auto-Apply