Patient care coordinator jobs in Owensboro, KY

Job Details OCH MOB/Quick Care - Hartford, KY PRN AnyDescription The patient service representative (PSR) is responsible for a variety of administrative functions and patient care activities in support of the clinic to include - checking in/out patients, collecting co-pays, verifying insurance, scheduling appointments, and assisting clinical staff to provide support for the efficient delivery of patient care. Job responsibilities: Opening and closing the office (working any hours scheduled from 7am-7pm as needed) Ensure waiting area is always neat Answering phones and directing to appropriate department/staff Create patient telephone encounters/actions/messages for other staff Scheduling appointments Screen patients for possible contagious illnesses and providing direction if patient should be seen via telemedicine Scheduling referral appointments such as specialty care, diagnostic testing, PT, etc. Entering patient demographics in to EMR Verification of insurance eligibility and benefits Obtain required forms (registration, health history, third party liability, NPP and consents) Identify insurance coverages and distinguish between primary, secondary and tertiary Obtain case in jury information for Workman's Comp and MVA Check patient in and out Contact patients that no show or cancel/reschedule report from confirmation calls Live confirmation calls for upcoming appointments Obtain and enter referral information Mark no shows in daily schedules Scan demographic documents into the patients' chart in EMR Report daily on no shows and rescheduling trends Open mail; distribute to appropriate individual/team Collect co-pays, TOS payments, prepayments and any outstanding balances Close out and balance cash drawer, complete bank deposit Balance daily transactions Run day end review and billing summary Work front end billing denials Obtain, log in/out, distribute to appropriate clinical staff and follow up on outstanding incoming forms: disability, FMLA, handicapped permits, etc. Read and comprehend patient billing to answer general questions General financial counseling: patient balances, payment options, setup payment plans Prep daily schedules and identify outstanding balances for upcoming appointments Have ability to communicate effectively (both verbal and written) with patient, physicians and other teammates Liaison between patient and clinical staff Additional tasks as assigned by the Management Frequently accesses email to stay up to date on new information within the organization and promote a way of communication between staff Performs all procedures according to established policies and procedures of OCH and adheres to Legal compliance policies and other regulatory issues Qualifications Education: High school diploma or GED Experience: Preferred 1 year Additional requirements High school diploma or equivalent 1 year of medical office experience Customer service skills Knowledge of medical terminology preferred Experience with E-Clinical Works a plus Must be detail oriented Strong organizational and time management skills Excellent verbal and written communication skill Strong sense of discretion and professionalism Strong multi-tasking skills Critical thinking skills

Job Description Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Evansville, IN Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

Company: Ascension at Home Together with Compassus The Patient Care Coordinator is responsible for modeling the Compassus values of Compassion, Integrity, Excellence, Teamwork, and Innovation and for promoting the Compassus philosophy, using the 6 Pillars of Success as the foundation. S/he is responsible for upholding the Code of Ethical Conduct and for promoting positive working relationships within the company, among all departments, and all external stakeholders. The Patient Care Coordinator's primary function is to schedule patient services and coordinate with staff. Position Specific Responsibilities Schedules and appropriately documents patient schedules in a timely manner. Participates in coordinating care with management and patient interdisciplinary team. Provides effective communication to patients, staff members, other health care professionals, and referral sources. Responds to agency and patient needs in a professional and creative manner. Performs on-call responsibilities as assigned. Performs other duties as assigned. Education and/or Experience High school diploma or GED required. Experience with patient scheduling highly preferred. Prior customer service preferred. Skills Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage. Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from leaders, team members, investors, and external parties. Strong written and verbal communications. Other Skills and Abilities: Ability to understand, read, write, and speak English. Articulates and embraces integrated healthcare at home philosophy. Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 25 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to positions in our organization. At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. #LI-MA1 Build a Rewarding Career with Compassus At Compassus, we care for our team members as much as we care for our patients and their families. Through our Care for Who I Am culture, we show compassion, respect, and appreciation for every individual. Embark on a career that cares for you while you care for others. Your Career Journey Matters We're dedicated to helping you grow and succeed. Whether you're pursuing leadership roles, specialized training, or exploring new career paths, we provide the tools and support you need to thrive. The Compassus Advantage • Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter. • Career Development: Access leadership pathways, mentorship, and personalized professional development. • Innovation Meets Compassion: Collaborate with a supportive team using the latest tools and technologies to deliver exceptional care. • Enhanced Benefits: Enjoy competitive pay, flexible time off, tuition reimbursement, and wellness programs designed for your well-being. • Recognition and Support: Be celebrated for your contributions through recognition programs that honor your dedication. • A Culture of Belonging: Thrive in a culture where you can be your authentic self, valued for your unique contributions and supported in a community that embraces diversity and inclusion. Ready to Join? At Compassus, your career is more than a job-it's an opportunity to make a lasting impact. Take the next step and join a team that empowers you to grow, innovate, and thrive.

Job Description Salary Range: $80,000-$95,000 DOE Period of Performance: 600 Calendar days (roughly 20 months); exact dates are yet to be determined Join a team of ever-growing professionals who look to make a difference on projects both domestically and internationally. Our organization is growing, and we believe your career should too! Build your future with Project Solutions, Inc. Position/Project Overview: Project Solutions Inc. is seeking a Construction Management Representative to join a National Park Service (NPS) project to support a National Park Service project at George Rogers Clark National Historic Park in Vincennes, IN. This project involves the comprehensive restoration of the Lincoln Memorial Bridge approach and its associated historic features within George Rogers Clark National Historical Park. Work includes structural repairs and rehabilitation of the bridge approach, engraved pylons, viewing terrace, flag plaza, stairways, balusters, and ornamental elements, with all original granite stones cleaned, repaired, and reinstalled. The project also includes restoration of landscape beds, sidewalks, and planting in accordance with the original 1930 design, along with accessibility and safety upgrades to meet current OSHA and ADA standards. This role is contingent upon award of project. Responsibilities and Duties: Provide technical assistance and support to CO during construction. Read, interpret and understand the construction contract plans and specifications. Arrange, attend and facilitate a variety of meetings, including weekly meetings at the project site. Document issues encountered and problems experienced with the construction contractor. Review contractor's baseline and progress schedules. Draft project related correspondence for NPS to review and issuance. Understand and document inspections with pictures and reports during and post construction as well as mock-up inspections. Monitor Construction Contractor compliance with Accident Prevention Plans (APP), Asbestos hazard Abatement Plan (AHAP), and applicable safety requirements. Inspect the work of the construction contractor for progress, workmanship, quality and conformance with contract documents, applicable building codes and safety standards. Deliver reports, reviews, evaluations, design work, etc. to CO. Review, analyze, and assist in preparing cost estimates. Review and process Construction Contractor's RFIs and assist in resolution, draft response, tracking, and follow up. Required Education, Knowledge and Skills: Minimum four (4) year Bachelor's degree in Engineering, Construction Technology, Construction Management or other related field preferred. Minimum of five (5) years of relevant construction and/or engineering work experience demonstrating knowledge and experience in construction management. Proven experience in the restoration and rehabilitation of National Historic Landmarks or similarly significant historic structures preferred. Demonstrated expertise in managing projects involving crane operations and heavy lifting activities in accordance with safety regulations. Strong communication and reporting skills, with a track record of timely coordination with Architecture/Engineering (A/E) teams and National Park Service (NPS) Contracting Officer's Representatives to support quality control objectives preferred Experience working on federally funded projects or within historic and environmentally sensitive sites strongly preferred Proficient in evaluating detailed cost estimates and contractor proposals, including breakdowns of labor, equipment, materials, overhead, and profit. Skilled in identifying, defining, and documenting scope changes due to owner direction or differing site conditions. Experience supporting or conducting technical negotiations with contractors, including scope, cost components, and terms. Ability to interpret construction schedules and accurately assess and document project progress. Capable of reviewing and evaluating payment requests against completed work and contractual milestones. Relevant experience on projects involving similar scope of work. OSHA 30 construction safety training preferred . Written and verbal communication, problem-solving, and conflict resolution skills Strong computer and technology literacy to utilize PCs and mobile devices. Knowledge of software including MS Suite (including MS Project), Adobe Acrobat, and any other software programs typically utilized. Maintain a valid driver's license. Ability to multi-task and prioritize in a fast-paced work environment on large, complex construction projects. Ability to walk or climb on a daily basis to observe contract performance. Must be able to physically operate a motor vehicle without danger to self or to others. What Does PSI Offer You? Three options for medical plans plus dental and vision insurance offerings 24/7 healthcare access to telehealth services for your convenience HSA Company life insurance options for you and your family Short-term and long-term disability offerings PLUS an $800 monthly allowance is provided to offset your PSI insurance premium costs 401(k) with a 4% employer match Generous PTO, paid-federal holidays, and sick leave Always the opportunity for professional development The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. Benefit offerings subject to change. Project Solutions, Inc. is an equal opportunity employer, women, individuals with disabilities, protected veterans and minorities are encouraged to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO/M/F/Vets Powered by JazzHR 2oJ53nM084

Job Description Do you have what it takes to be a Care Coordinator? Do you like to serve the public with extreme kindness and care in a fast-paced environment? Are you a quick learner that takes initiative? Do you enjoy seeing your efforts positively impact people? If you answered yes to these questions, please read on... Rice's Pharmacy is looking for a Care Coordinator to help serve our patients. Responsibilities include: Being the primary point of contact for our patients Being a source of kindness for all patients Constantly smiling Supporting the Pharmacy staff in communicating prescription information Building relationships with our patients Focus attention on our patients Point of Sale operations Cash drawer management Preferred Requirements and Skills: Excellent relational skills Ability to chat with people of all ages Ability to serve all types of people Enthusiasm for developing relationships with people Excellent verbal communication skills Ability to handle issues and complaints with care, concern and grace Organized and detailed oriented Background in customer service A few things about us: Team environment that works well together Serve a small community with extreme love 50 years of serving Ohio County, KY We work really hard and love what we do Powered by JazzHR mDXYmgoKhu

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 543 Whittington Drive Location: USA Marshalls Store 1622 Madisonville KYThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Patient Experience Specialist - ProgressiveHealth of Indiana, LLC - Newburgh, IN We are looking for an energetic and customer service-driven Patient Experience Specialist to join our team! This position will hold the front office responsibility within our patient settings. This is a full-time, in-office position with a weekday, day-shift schedule. No previous experience is needed but would be ideal to have. This is also a wonderful opportunity to expand your knowledge and gain experience in the healthcare industry. Come be a part of a growing organization in a progressive, supportive, and innovative team! What will you be doing in this role? Scheduling and recapturing appointments, missing in action patients, and pro-actively rescheduling appointments Registering patients (check-in/out) and ensuring all information is complete and accurate Coordinating with the patient and/or referring physician to obtain referrals Documenting referrals as directed in appropriate logs Scheduling initial evaluations and follow-up visits to yield optimal visits per treatment plan Verifying patient's insurance in advance to ensure that necessary prior authorizations by payors have been obtained Educating patients confidently about their coverage and payment responsibilities as it relates to therapy services Ensuring patients understand and sign necessary documentation related to insurance coverage for services deemed non-covered Collecting all monies that are due prior to each visit Could include co-payments, deductibles, co-insurance, and payments on statements Answering incoming telephone calls in a consistent and professional manner, with attention to detail Taking and delivering messages or transferring calls to voice mail when appropriate personnel is unavailable Any other duties relating to the operations of the clinic that might be assigned by the Site Coordinator, Revenue Cycle Department or Patient Experience Coordinator This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require. Our ideal candidate would: Have a high school diploma or GED Have at least a year of related experience and/or training Past medical office experience is preferred but not required Have the ability to stand, walk, and sit throughout the entire assigned shift Have a high degree of professionalism in both written and verbal communication Have strong computer skills, including proficiency with databases and with Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel Have the ability to work both independently and in a team environment, without constant supervision Be able to maintain confidentiality Be able to adapt, learn, and multitask in a fast-paced setting What you get from us: Opportunity for important work/life balance Monthly bonus potential Paid time off (PTO) & paid holidays A robust benefits package: medical (HSA/FSA availability), dental, vision, and supplemental insurance options Health improvement plan opportunities to lower premium costs FREE use of the ProCare HealthSpot medical clinic for insured employees and dependents Includes medical care, virtual visits with a 24/7 nurse call line, lab testing, and generic medications Company-sponsored basic life/AD&D insurance and long-term disability insurance 401(k) & ROTH 401(k) savings plans + company match with auto-enrollment after probationary period Opportunities for growth and advancement Eligibility to Work: This position requires candidates to be authorized to work in the United States on a full-time basis without requiring current or future sponsorship for an employment visa (e.g., H-1B, OPT, etc.). About ProgressiveHealth: ProgressiveHealth is the premier provider of a broad spectrum of occupational and non-occupational health services including on-site medical, injury prevention, health improvement, rehabilitation management solutions, and more! We are dedicated to delivering superior care and improving both patient and client outcomes. With over 1,000 employees supporting operations across the United States and in Canada, ProgressiveHealth continues to expand the number of client partners it serves and the lives it impacts. An Equal Opportunity Employer

Our Company Adoration Home Health and Hospice Supports agency leadership and patient care staff with administrative and scheduling functions. Responsibilities Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order Qualifications High school graduate or GED Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred Sound knowledge of the framework, organization, and function of home care including eligibility requirements Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively Ability to work independently and in a team environment Excellent, oral, written, and interpersonal communication skills Professional appearance and demeanor About our Line of Business Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit ************************ Follow us on Facebook and LinkedIn. Additional Job Information Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health recently acquired certain Amedisys home health and hospice operations and is recruiting candidates for open positions within those operations. The successful candidate will initially be employed by Amedisys until January 1, 2026 at the latest. During this period, Amedisys will perform all administrative onboarding activities and offer benefits coverage under Amedisys employee benefit plans. On or before January 1, 2026, the successful candidate's employment will be transferred to Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health. At all times, Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health will make all hiring decisions regarding and will supervise and direct the work of the successful candidate.

Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: * 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) * Continuing education opportunities * Scholarship program for employees * Matching 401(k) plan for all employees * Comprehensive insurance plans for medical, dental and vision coverage for full-time employees * Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees * Flexible spending account plans for full-time employees * Minimum essential coverage health insurance plan for all employees * Electronic medical records and mobile devices for all clinicians * Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications * Must possess a high school diploma or equivalent. * Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services. * Must have basic demonstrated technology skills, including operation of a mobile device. Education and experience, preferred * Previous experience in home health, hospice, or pediatrics is preferred. Requirements* * Must possess a valid state driver license * Must maintain automobile liability insurance as required by law * Must maintain dependable transportation in good working condition * Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.

Requirements Computer proficiency skills are required Ability to learn multiple databases Ability to multi-task (speaking on the phone and typing) Excellent verbal and written communication skills Ability to work in fast-paced, changing environment High school diploma or equivalency One year of experience as a Patient Advocate or an equivalency of training and experience combined Considerable knowledge of Medicaid programs Experience in applying and reviewing Medicaid applications Considerable knowledge of the Federal Marketplace General knowledge of all agency and provider programs and services which could affect the client/applicant Good mathematical reasoning and computational skills Ability to read, analyze, and interpret rules, regulations and procedures Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures Ability to work with others on your team to complete a task Ability to perform job functions within structured time frames Must have the ability to perform repeated tasks with a high level of accuracy Must have working knowledge of HIPAA and Red Rule regulations Difficulty of Work Work activities are performed independently, utilizing basic guidelines as standards of performance. The incumbent must deal with a variety of reports, documents, and computer systems, and must utilize good judgment in carrying out job duties. Advice and guidance may be sought from the department's Manager as warranted to ensure the provision of quality service. Responsibility The incumbent works in a team concept, but works independently on his/her own. Work is somewhat independent in nature. The incumbent makes a substantial impact on the patient. Personal Work Relationships The incumbent must deal with a variety of staff levels, conditions and circumstances. Routine contacts are to be expected from incoming calls, patients, management, and associates, internal and affiliate company associates.

Job DescriptionBe Our Next Client Care Coordinator in Evansville, IN! Are you a highly motivated, compassionate professional with a sales-driven mindset and a deep commitment to high-quality senior care? Klipsch Senior Care, LLC. d/b.a. Home Instead Evansville, IN, is looking for a dynamic Client Care Coordinator to join our mission-focused team. In this pivotal role, you will be the primary link between our services and the seniors we serve. You will use a consultative sales approach to assess needs, develop tailored service plans, and ensure exceptional client satisfaction and retention across the Evansville, Indiana area. Your success will directly drive our goal of 12.5% year-over-year hours of care growth! Core Responsibilities: Quality Care & Business Growth Your primary mission is to ensure every client receives the perfect level of care while effectively communicating the value of our services to potential clients. Service Acquisition & Sales: Prioritize and immediately address all service inquiries. Conduct thorough, empathetic care consultations to understand client needs, effectively communicate our value, and convert inquiries into new clients. Client Care Coordination: Develop and continuously evaluate customized service plans. Conduct client/Care Professional introductions and manage ongoing communication and follow-up. Quality Assurance (QA): Maintain high standards of quality by planning and executing a schedule that ensures each client receives at least one quality assurance visit per month/quarter. Use these visits to recognize and pursue opportunities to modify or increase service hours. Relationship Management: Work with clients, families, and team members to resolve issues and ensure all clients are receiving the services they need. Core Values: Embody our core values-Empathy, Caring, Respect, Love, and Integrity-in every interaction to live our vision of "Making lives better: every day, every interaction." What We're Looking For (Requirements) We seek a detail-oriented, persuasive, and service-focused individual ready to make a significant impact. Experience: High school graduation or equivalent is required. One year of related business experience, or a combination of education and work experience, is preferred. Sales Mindset: Demonstrated sales-driven mindset with a focus on achieving targets and contributing to business growth. Communication & Interpersonal Skills: Excellent oral and written communication skills. Must demonstrate effective interpersonal skills, sound judgment, and good decision-making. Organizational Skills: Ability to organize and prioritize daily, monthly, and yearly work to maintain regular attendance at the office. Travel & Availability: Must possess a valid driver's license and be able to work evenings or weekends as required (including potential after-hours phone coverage or assisting clients in their homes). Technical Proficiency: Must have computer skills and be proficient in client care systems, Word, and Excel. Why Join Home Instead Evansville? You will join a caring and professional team dedicated to making a positive difference in the lives of seniors in the Evansville area. This role offers the opportunity to use your organizational and sales talents in a rewarding field, becoming a trusted resource in the community. You'll work closely with the franchise owner, colleagues, and Care Professionals, building strong working relationships based on discretion, integrity, and fair-mindedness. Ready to use your passion for people and drive for growth to become our next Client Care Coordinator?

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes. You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals. This is a UK Based role. You MUST be living in the United Kingdom with the Right to work in the UK to be considered for this role. Applications from outside of the UK will be unsuccessful. This role will be predominantly home based but some travel will be required to events in Bristol therefore we can only consider candidates in the Bristol area. You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services. Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family. You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity. In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity. Role duties: • Call families who receive an above healthy weight NCMP letter • Discuss how they feel about receiving the letter • Have sensitive and perhaps tough conversations with parents regarding their child's weight • Discuss the support available in the local community and talk through the services we provide • If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families • Update system with communications with families • Manage family profiles on the CRM • Manage the NCMP data • Understand the community support available for families • Support the delivery team on asset mapping of local services • Meet with local partners and stakeholders to update on our services • Any other requirements for the business. Community Outreach and Stakeholder Collaboration Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration. Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families. Qualifications and Experience • Experience working with families in a supportive or educational capacity • Experience of working in a public health environment • Experience of working in a customer facing role • Experience and competence in using a data management system • Experience of using IT systems • Experience of inputting and processing data • Experience of managing customer concerns or issues • Experience of working remotely • Experience in communicating information with other teams • An understanding of the stages of behaviour change Individual competencies • A personable, non-judgmental and sensitive approach to communicating with the public • IT literate especially excellent working knowledge of Microsoft Office • Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team • Fluent and clear in English speaking • Active listening skills • Excellent data processing and data management system skills • Confident, self motivated, passionate, flexible and adaptable • Good attention to detail • Able to respond positively to new situations • Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information. • Ability to reflect and appraise own performance and that of others. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 12,500.00 Maximum Salary £ 14,000.00

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full Time Salary: $16 - $18 / hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities with our best-in-class training program to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuous Learning through TAG U How You'll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection Balance nightly deposits and credit card processing Additional tasks as assigned by the Manager Preferred Qualifications High school diploma or equivalent Strong communication and interpersonal skills with an ethical mindset High regard for time management Organized and detail oriented Must be age 18 or older Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Do you have what it takes to be a Care Coordinator? Do you like to serve the public with extreme kindness and care in a fast-paced environment? Are you a quick learner that takes initiative? Do you enjoy seeing your efforts positively impact people? If you answered yes to these questions, please read on... Rice's Pharmacy is looking for a Care Coordinator to help serve our patients. Responsibilities include: Being the primary point of contact for our patients Being a source of kindness for all patients Constantly smiling Supporting the Pharmacy staff in communicating prescription information Building relationships with our patients Focus attention on our patients Point of Sale operations Cash drawer management Preferred Requirements and Skills: Excellent relational skills Ability to chat with people of all ages Ability to serve all types of people Enthusiasm for developing relationships with people Excellent verbal communication skills Ability to handle issues and complaints with care, concern and grace Organized and detailed oriented Background in customer service A few things about us: Team environment that works well together Serve a small community with extreme love 50 years of serving Ohio County, KY We work really hard and love what we do

The Referral Coordinator is responsible for verifying patient's insurance eligibility to determine coverage and benefits for services provided, obtaining prior authorizations/referrals for all procedural orders by successfully completing the authorization process with all commercial payers and provide insurance policy education to patients. Knowledge and Skills: Excellent working knowledge of insurance carriers' payment regulations, copays, coinsurance and deductibles, in-network and out-of -network providers. Knowledge of insurance guidelines; including Medicare, HMO, PPO, & KY Medicaid Experience in health insurance verification preferred High attention to detail and accuracy Experience with medical billing Excellent organizational, problem-solving, time management and interpersonal skills Clear and concise communication Ability to follow directions and meet deadlines Must be able to work in a fast paced, ever-changing work environment Acts ethically and honestly and applies those behaviors to daily work activities Knowledge of procedure authorization and its direct impact on the practice's revenue cycle Understanding of payer medical policy guidelines while utilizing these guidelines to manage authorizations effectively Excellent computer skills including Excel, Word, and Internet use Ability to multitask and remain focused while managing a high-volume, time-sensitive workload Basic Medical terminology Duties: Ensures the accuracy of patient demographic and insurance information, updating as necessary Collects, verifies and communicates necessary information with member's insurance carrier to obtain referrals/authorizations, etc. Verifies eligibility and health benefits using various websites Enters insurance information & benefits information in the EHR Adheres to HIPAA privacy and confidentiality regulations and guidelines Training all new employees in insurance verification for Family Care & Specialty Clinics using Availity, Ky Health Net & Passport OneSource, etc. Support for Patient Access as needed (including Sleep Lab Clinic) Insurance Policy & Financial Counseling - (explaining policy on Ortho surgical patients) Coordinate Self Pay Discounts & Qualifications Review chart documentation to ensure patient meets medical policy guidelines Obtain prior authorization via payer website or by phone and follow up regularly on pending cases for pre-cert Prioritize incoming authorization requests according to urgency Maintain individual payer files to include up to date requirements needed to successfully obtain authorizations Collaborate with business office on appeals for denied authorizations Respond to clinic questions regarding payer medical policy guidelines Contact patients to discuss authorization status for pre-certs Provide requested medical records to payers Communicate and educate providers and clinical staff on medical policies Other duties and tasks may be assigned as appropriate or necessary Qualifications Education Requirements: High School diploma or equivalent 2 years required insurance verification experience 2 years clinical office setting

Job Description Supports agency leadership and patient care staff with administrative and scheduling functions. Responsibilities Greets visitors and answers incoming calls from patients, staff, physician offices, referral sources, etc. in a courteous, professional, and timely manner Transfers callers to the appropriate person or department; and takes messages when needed and relays messages to the appropriate person in a timely manner Prepares envelopes and packages for mail; and distributes incoming mail to the appropriate person or department in a timely manner Maintains adequate supply of admission packs and other printed materials for the agency, medical supplies, and office supplies; and ensures office equipment (i.e., copier/printer) remains in good working order Qualifications High school graduate or GED Minimum of two (2) years of administrative experience in a healthcare environment, preferably in home health and/or hospice, preferred Sound knowledge of the framework, organization, and function of home care including eligibility requirements Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively Ability to work independently and in a team environment Excellent, oral, written, and interpersonal communication skills Professional appearance and demeanor

Job DescriptionDescription: Responsible for building working relationships, solving problems and supporting patients while they learn the coverage options on both a federal and state level. An On-Site Patient Advocate exhibits superior customer service skills and provides prompt courteous service to patients. They work as part of a team in a Hospital environment and also on an independent level. The On-Site Patient Advocate must ensure that methodologies, policies and procedures are deployed to guarantee the highest quality standards with “patient first ideology” as a goal. Supervisor The WellFund Director Department The WellFund On-Site Team Essential Duties of the Position Handles a high volume of face-to-face interactions with patients Communicate clearly, timely, and positively with patients Good communication skills and interpersonal skills Ability to learn quickly and navigate effectively through multiple systems Professional attitude, and able to maintain composure in urgent or confrontational situations Effective critical thinking, problem solving and decision-making skills Display strong organization/time management skills Work independently and must be multi-task oriented Team player attitude Collects and reviews patient information to determine patient's eligibility Prepares documents and reviews them for accuracy and completeness Maintains and/or creates files or record keeping systems. Sorts, labels files and retrieves documents or other materials Completes various insurance application after determining patient's eligibility Provides account follow up on a routine basis Ensures adequate documentation is maintained Develops and retains professional relationship with hospital staff Maintains confidentiality at all times (i.e. PHI and HIPAA) Any other duties as assigned by management Responsibilities of the Position Exemplifies the Mission/Vision/Core Values of The WellFund in all personal and professional behavior and is a role model to all associates Collaborates with manager to identify own learning needs and set goals using available resources to meet these needs/goals Maintains working knowledge of departmental/hospital policies and procedures through participation and by reading updates and other provided communication Works in collaboration with other departmental associates, as well as other hospital associates supporting their efforts through teamwork and the acceptance of additional assignments Requirements: Computer proficiency skills are required Ability to learn multiple databases Ability to multi-task (speaking on the phone and typing) Excellent verbal and written communication skills Ability to work in fast-paced, changing environment High school diploma or equivalency One year of experience as a Patient Advocate or an equivalency of training and experience combined Considerable knowledge of Medicaid programs Experience in applying and reviewing Medicaid applications Considerable knowledge of the Federal Marketplace General knowledge of all agency and provider programs and services which could affect the client/applicant Good mathematical reasoning and computational skills Ability to read, analyze, and interpret rules, regulations and procedures Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures Ability to work with others on your team to complete a task Ability to perform job functions within structured time frames Must have the ability to perform repeated tasks with a high level of accuracy Must have working knowledge of HIPAA and Red Rule regulations Difficulty of Work Work activities are performed independently, utilizing basic guidelines as standards of performance. The incumbent must deal with a variety of reports, documents, and computer systems, and must utilize good judgment in carrying out job duties. Advice and guidance may be sought from the department's Manager as warranted to ensure the provision of quality service. Responsibility The incumbent works in a team concept, but works independently on his/her own. Work is somewhat independent in nature. The incumbent makes a substantial impact on the patient. Personal Work Relationships The incumbent must deal with a variety of staff levels, conditions and circumstances. Routine contacts are to be expected from incoming calls, patients, management, and associates, internal and affiliate company associates.

Patient Experience Specialist - ProgressiveHealth of Indiana, LLC - Jasper, IN We are looking for an energetic and customer service-driven Patient Experience Specialist to join our team! This position will hold the front office responsibility within our patient settings. This is a full-time, in-office position with a weekday, day-shift schedule. No previous experience is needed but would be ideal to have. This is also a wonderful opportunity to expand your knowledge and gain experience in the healthcare industry. Come be a part of a growing organization in a progressive, supportive, and innovative team! Monday - Thursday 7:30AM - 4:30PM & Friday, 7:30AM - 4PM What will you be doing in this role? Scheduling and recapturing appointments, missing in action patients, and pro-actively rescheduling appointments Registering patients (check-in/out) and ensuring all information is complete and accurate Coordinating with the patient and/or referring physician to obtain referrals Documenting referrals as directed in appropriate logs Scheduling initial evaluations and follow-up visits to yield optimal visits per treatment plan Verifying patient's insurance in advance to ensure that necessary prior authorizations by payors have been obtained Educating patients confidently about their coverage and payment responsibilities as it relates to therapy services Ensuring patients understand and sign necessary documentation related to insurance coverage for services deemed non-covered Collecting all monies that are due prior to each visit Could include co-payments, deductibles, co-insurance, and payments on statements Answering incoming telephone calls in a consistent and professional manner, with attention to detail Taking and delivering messages or transferring calls to voice mail when appropriate personnel is unavailable Any other duties relating to the operations of the clinic that might be assigned by the Site Coordinator, Revenue Cycle Department or Patient Experience Coordinator This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require. Our ideal candidate would: Have a high school diploma or GED Have at least a year of related experience and/or training Past medical office experience is preferred but not required Have the ability to stand, walk, and sit throughout the entire assigned shift Have a high degree of professionalism in both written and verbal communication Have strong computer skills, including proficiency with databases and with Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel Have the ability to work both independently and in a team environment, without constant supervision Be able to maintain confidentiality Be able to adapt, learn, and multitask in a fast-paced setting What you get from us: Opportunity for important work/life balance Monthly bonus potential Paid time off (PTO) & paid holidays A robust benefits package: medical (HSA/FSA availability), dental, vision, and supplemental insurance options Health improvement plan opportunities to lower premium costs FREE use of the ProCare HealthSpot medical clinic for insured employees and dependents Includes medical care, virtual visits with a 24/7 nurse call line, lab testing, and generic medications Company-sponsored basic life/AD&D insurance and long-term disability insurance 401(k) & ROTH 401(k) savings plans + company match with auto-enrollment after probationary period Opportunities for growth and advancement Eligibility to Work: This position requires candidates to be authorized to work in the United States on a full-time basis without requiring current or future sponsorship for an employment visa (e.g., H-1B, OPT, etc.). About ProgressiveHealth: ProgressiveHealth is the premier provider of a broad spectrum of occupational and non-occupational health services including on-site medical, injury prevention, health improvement, rehabilitation management solutions, and more! We are dedicated to delivering superior care and improving both patient and client outcomes. With over 1,000 employees supporting operations across the United States and in Canada, ProgressiveHealth continues to expand the number of client partners it serves and the lives it impacts. An Equal Opportunity Employer