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Patient care coordinator jobs in Peoria, IL - 50 jobs

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Patient Care Coordinator
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  • Patient Access Representative 2

    Heartland Community Health Clinic 3.8company rating

    Patient care coordinator job in Peoria, IL

    $17-$22 per hour Full-time (40 hours per week) 10 Paid Holidays off per Year PTO - 4 Weeks Accrued per Year 401K Match up to 4% Health Benefits Start Day 1 (Medical/Dental/Vision/Etc.) The Patient Access Representative 2 performs multiple medical office tasks including, but not limited to, obtaining appropriate patient information for billing and reimbursement of services, uses system-wide computer technology for scheduling and registration, and performs all necessary actions to assure quality customer service, in accordance with the Heartland Health Services' (HHS) mission, strategic goals, federal and state laws and regulations, performance and outcome objectives, and accreditation standards. Essential Functions Floats to all Heartland locations as requested; responsible for updating and maintaining related Heartland expense report. Promptly greets patients and visitors upon arrival; is always consciously aware of all people entering Heartland. Answers telephone in a prompt, polite, courteous manner and directs calls to the appropriate persons/departments per in-basket message and/or transfer of phone call. Initiates or updates demographic and billing information to ensure accuracy and completeness of data; enters such data into the practice management system. Interviews patients to obtain verification of identification, insurance and billing information, medical records, and related reporting measures. Verifies and scans insurance cards and all required documentation into practice management system. Obtains information from the State of Illinois MEDI system and adds/updates patient's information in the practice management system. Notifies clinical staff when patients are registered through the practice management system. Collects various forms of payments from patients as appropriate. Ensures payment coincides with the practice management system and credit card terminal. Reconciles daily collections with computer report of payments posted at the end of every day. Reconciles the cash box at the end of every day. Schedules patient appointments accurately per department guidelines. Consistently contacts patients by phone to remind them of their appointments. Notifies on-site lab of walk-in patients and fills out required paperwork. Distributes written prescription and maintains a signature log of patient/representative picking up prescription. Distributes mail to various clinic departments and employees' in-house mailboxes. Works on bump list and no-show calls daily. Assists with pre-registration and should also contact any new patients or patients with insurance changes/updates. Maintains a thorough knowledge of the Practice Management System. Helps coordinate workflows to provide excellent customer service. Maintains and follows department policies, procedures, and reference materials. Responds to supervisor's requests in a timely, respectful, and effective manner. Supports clinic compliance with all applicable federal, state, local, and HHS rules, regulations, protocols, and procedures governing the clinical provision of medical services as well as those relating to, but not limited to, workplace safety, public health, and confidentiality. Supports and is involved in HHS's continuous quality improvement efforts designed to improve patient outcomes. Works in consultation with clinical teams, direct clinical support staff, and indirect clinical support staff to develop and implement policies and procedures that maximize patient-centered communication and services. Maintains and assures confidentiality of patient information in accordance with HHS's policies. Reports building/equipment problems through the appropriate channels. Performs any clerical duty or department related task as assigned by supervisor in a continuously changing medical practice. Attends all staff meetings, department meetings, and any other meetings as required. Requirements Job Qualifications High school diploma or equivalent. Courteous, efficient telephone manners; prompt routing of calls. Ability to read and write to review, file, and maintain patient medical records and charts, and to operate standard office equipment at a level normally acquired through high school. Ability to work varying schedules and have reliable transportation. Ability to communicate with supervisor via cell phone regarding staffing changes. Strong interpersonal skills to greet patients, visitors, and staff with a smile and obtain required information and respond to their questions. Analytical ability to balance and organize work to perform multiple functions for the department. Basic Microsoft Word and Excel knowledge preferred but not required. Bilingual in Spanish preferred but not required. Salary Description $17-$22 per hour
    $17-22 hourly 2d ago
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  • Patient Care Coordinator

    Smile Brands 4.6company rating

    Patient care coordinator job in Pekin, IL

    As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment. Schedule (days/hours) Mon - Wed 8am - 5pm, Thurs 8am - 4pm & alternating Friday's 8am - 1pm Responsibilities * Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome * Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism * Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism Qualifications * At least one year related experience * Knowledge of dental terminology * Strong communication and interpersonal skills, with a focus on delivering exceptional customer service Preferred Qualifications * Previous experience in a dental or medical office setting Compensation $17 - $21/hr About Us Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan. Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site. Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
    $17-21 hourly Auto-Apply 19d ago
  • Patient Service Representative

    Zoll Lifevest

    Patient care coordinator job in Peoria, IL

    Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR AhSMNQALyT
    $29k-35k yearly est. 6d ago
  • Patient Access Specialist (Peoria General Surgery)

    Springfield Clinic 4.6company rating

    Patient care coordinator job in Peoria, IL

    The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care Teams to ensure smooth guest flow and high data integrity. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments. Improving efficiency and increasing customer experience will drive your success here at Springfield Clinic. Job Relationships Reports to the Operations Manager. Principal Responsibilities Answer incoming calls, identify the need of the caller, route call to appropriate area and take messages as required. Assist guests with the check-in process, verify demographic and insurance information, and update as needed. Proactively assists guests, members of the Care Team, and all team members providing information, direction and legendary hospitality. Assist guests in enrolling in the FollowMyHealth (FMH) portal and educate them on how to use the portal. Collect any patient payments and provide accurate receipt. Reconcile receipts with cash collected and complete required balancing forms in accordance with performance standards. Refers guests with questions regarding financial liability to appropriate resource(s). Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify schedule capacity and analyze the availability for guest demand in order to maximize provider efficiency and schedule utilization. Collaborate with onsite departments, and Care Team members to align scheduling effort and assist guests at first point of contact. Document guest requests to the Care Team through EHR. Work appropriate system reports for assigned provider/provider group. Work office bump list, wait list, normal letters, and overdue orders for assigned provider/provider group. Proactively identify issues with processes, policies, teamwork and technology and work to execute solutions to improve the Associate and/or guest experience. Route emergency calls to the Care Team or TeleNurse in accordance to the emergency procedure. Drive First Call Resolution on every inquiry by completing all necessary outreach on behalf of the guest or internal customer. Adhere to patient service standards. Serve as a role model of service excellence by supporting a positive front desk and/or call center atmosphere. Complete front desk and/or call center duties with a welcoming spirit and efficiency. Adhere to appropriate workflow processes. Collaborate with team members to deliver an exceptional guest experience. Demonstrate an attention to detail. Cultivate a learning/teaching environment with team members. Support other departments as needed. Remain current on all departmental policies, procedures and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Demonstrate and maintain an openness to getting the job done and assisting & supporting team meet departmental goals & objectives. Eligible for Certified Medical Administrative Assistant (CMAA) exam within (1) year of PAS employment at Springfield Clinic. This is voluntary growth opportunity. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. License/Certificates Certified Medical Administrative Assistant (CMAA) exam eligibility per the National Healthcareer Association within (1) year of PAS employment at Springfield Clinic. The is a voluntary growth opportunity. Education/Experience High School graduate or GED preferred. Comfortable with technology. Preferred: Administrative or technical background acquired through completion of 2-3 years of college. Preferred: Minimum one (1) year medical office experience Knowledge, Skills and Abilities Ability to establish and maintain meaningful and trusting relationships with associates, guests and their families. Actively listen, empathize, and resolve the expressed and unexpressed wishes and needs of Springfield Clinic guests, their families and other members of the Springfield Clinic team. Demonstrate a positive and professional attitude and dress at all times. Demonstrated ability to reason, interpret and evaluate each situation to provide assistance and resolve issues. Seek opportunities to innovate, and improve the Springfield Clinic experience for guests, their families and for team members. Effective, proficient, and professional verbal and written communication skills. Ability to adapt communication style to suit different audiences of various diversities and abilities. Ability to effectively multitask under pressure with accuracy in a fast-paced environment. Excellent attendance. Demonstrates intermediate computer skills and knowledge of computer software programs. Treat every interaction as an opportunity to make an impact and deliver excellence. Working Environment Office type environment requiring frequent fluctuations between sitting and standing. PHI/Privacy Level HIPAA1
    $30k-36k yearly est. Auto-Apply 40d ago
  • Scheduling Coordinator

    Oral Surgery Partners

    Patient care coordinator job in Peoria, IL

    Title: Scheduling Coordinator Practice: Associated Oral & Maxillofacial Surgeons Hours: Monday: 8:00a.m. - 4:30p.m. Tuesday: 8:00a.m. - 4:30p.m. Wednesday: 8:00a.m. - 4:30p.m. Thursday: 8:00a.m. - 4:30p.m. Friday: 7:30a.m. - 2:00p.m. Saturday: Closed Sunday: Closed Pay Range: $19.50 - $20.50 based on experience Position Purpose: The Scheduling Coordinator plays a crucial role in our oral surgery practice by ensuring efficient scheduling of patient appointments, managing the daily schedule, and providing excellent customer service. This individual will be the primary point of contact for patients regarding their appointments and will work closely with our clinical and administrative staff to optimize the patient flow and overall practice operations. Essential Functions Answer phones to coordinate and schedule patient appointments, surgeries, consultations, and follow-up visits using our practice management software. Ensure accurate and timely entry of all scheduling information. Communicate effectively with patients via phone, email, and in person to confirm appointments, provide pre-appointment instructions, and answer any scheduling-related questions. Maintain and adjust the daily and weekly schedules to maximize efficiency and minimize downtime. Coordinate with clinical staff to ensure adequate coverage and optimal patient flow. Accurately update and maintain patient records, including appointment details, treatment plans, and any changes to the schedule. Provide exceptional patient service by addressing patient concerns, resolving scheduling conflicts, accepting & posting patient payments and ensuring a positive patient experience. Communicate with referring providers by filing incoming patient information from referring providers and sending thank you letters to referring providers after patient care. Work collaboratively with the clinical and administrative team to ensure smooth operations and effective communication within the practice. Generate and analyze scheduling reports to identify trends, areas for improvement, and opportunities to enhance the scheduling process. Implement and adhere to quality assurance protocols to ensure the highest standards of care in implant procedures. Participate in continuous improvement initiatives to enhance efficiency and patient outcomes. Qualifications Education: High school diploma or equivalency, required. Experience: Previous experience in a medical or dental office, particularly in a scheduling or administrative role, is highly desirable. Proficiency with practice management software and Microsoft Office Suite. Strong organizational skills and attention to detail. Excellent interpersonal and communication skills, with a patient-centered approach. Knowledge of medical terminology, a plus. Performance Requirements: Approachable, professional demeanor Detail-oriented and thorough in task execution. Strong problem-solving skills and ability to adapt to changing situations. Empathetic and patient-focused approach to care coordination. Ability to work well under pressure in a fast-paced environment. Team player with excellent collaboration skills. Independent decision-making skills and utilization of sound judgement. Strong work ethic and willingness to go above and beyond. DISCLAIMER The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. OPS's management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
    $19.5-20.5 hourly Auto-Apply 44d ago
  • Receptionist / Front Office Support

    Peoria Production Shop 4.0company rating

    Patient care coordinator job in Peoria, IL

    Job Description Company Mission: To be the premier employer for individuals with disabilities. Title: Reception / Front Office Support Essential Duties and Responsibilities: Answer mainline phone and transfers calls. Sort and distribute office mail. Perform clerical duties and administrative support as required: Filing, data entry, maintaining office records. Page employees and relay messages as needed. Greet and welcome guests upon entry of the building. Handle customer inquiries as needed. Order office and maintenance supplies. Update maintenance tracker. Amazon Gait Belt order fulfillment. com order fulfillment. Light bookkeeping required. Provide as a backup to others within the office as needed. Other duties as assigned. Work Conditions: Must be willing to work 40 hours per week. Work done primarily in a manufacturing and office environment. Knowledge, Skills, and Abilities: Willingness to learn other tasks to provide back up and support. Excellent verbal and written communication skills. Strong organizational and multitasking skills. Strong attention to details. Ability to remain calm and professional under pressure. Ability to establish priorities, work independently, organize, and proceed with objectives with minimal supervision. Positive attitude and a team player. Knowledge of basic office systems and software: MS Word, MS Excel, MS Office, etc. Knowledge of Sage 100 Accounting preferred but not required. Knowledge of ADP preferred but not required. Knowledge of administrative practices and procedures, such as business letter writing and the operation of standard office equipment, including printer, fax machine, and copy machine. Previous experience in customer service or front desk role preferred. Must be accepting of interruptions made by employees. Work is done primarily in an office environment. Ability to work flexible hours, including evenings or weekends, if required. (not often). High school diploma or equivalent; additional qualifications in business or hospitality are a plus. Education/Experience: High School diploma / equivalent or higher. Benefits: Health Insurance Dental Insurance Vision Insurance PTO 403B - retirement plan Long Term Disability Hospital Indemnity Legal Accident Insurance Critical Illness Employer paid Life Insurance Employer paid Short Term Disability Bonus Opportunities
    $29k-36k yearly est. 6d ago
  • Patient Experience Coordinator (Peoria)

    TVG-Medulla

    Patient care coordinator job in Peoria, IL

    COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them . As a Patient Experience Coordinator , you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: Energetic, outgoing, and a team player A clear communicator and compassionate listener Detail-oriented and organized, even in a busy setting Calm under pressure, with the ability to multitask Inspired by wellness, movement, and human connection Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE Full-time position with a flexible 4 or 5-day work week Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months. Clinics are open Monday-Thursday and Saturday mornings Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location) PTO, and holiday pay for select company holidays Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K Complimentary Chiropractic Care for you and your family Profit Sharing Incentive Program Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! Coach and guide patients through exercises and care plans, helping them feel confident and empowered. Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
    $17-18 hourly 1d ago
  • Patient Experience Coordinator (Peoria)

    Medulla 3.9company rating

    Patient care coordinator job in Peoria, IL

    COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them. As a Patient Experience Coordinator, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: * Energetic, outgoing, and a team player * A clear communicator and compassionate listener * Detail-oriented and organized, even in a busy setting * Calm under pressure, with the ability to multitask * Inspired by wellness, movement, and human connection * Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE * Full-time position with a flexible 4 or 5-day work week * Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months. * Clinics are open Monday-Thursday and Saturday mornings * Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location) * PTO, and holiday pay for select company holidays * Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K * Complimentary Chiropractic Care for you and your family * Profit Sharing Incentive Program * Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income * Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO * Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. * Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! * Coach and guide patients through exercises and care plans, helping them feel confident and empowered. * Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. * Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Qualifications Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
    $17-18 hourly 60d+ ago
  • Medical Assistant Coordinator

    Chestnut Health Systems 4.2company rating

    Patient care coordinator job in Bloomington, IL

    Join our caring healthcare team as a full-time Medical Assistant Coordinator. You'll help make sure everything runs smoothly and patients get great care. You'll coordinate what medical assistants do each day, manage schedules, and make sure patients move through smoothly. You'll keep track of patient appointments and records, and help providers give top-notch care. You'll also teach and support medical assistants to follow health rules. Talking kindly with patients, you'll listen to their worries and give them help. Your careful work and dedication will make our clinic a great place for everyone. Chestnut Health Systems is a leading provider of behavioral and primary health care services. Over four decades, Chestnut has grown to almost 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. **Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions. Responsibilities Supervision and Training: Supervise, train, schedule, and evaluate Medical Assistants and Interns. Leadership and Support: Act as a role model and leader, ensuring positive interactions within Chestnut and with patients. Provide support services such as answering phones, preparing charts, and completing phone screens. Patient Interaction: Schedule, greet, escort patients, and assist with paperwork. Interview patients to gather health history and current medications. Provide health education. Clinical Tasks: Take and document vital signs, perform phlebotomy, collect non-blood specimens, and conduct point-of-care testing. Prepare and assist with medical examinations. Inventory Management: Manage and stock exam rooms, labs, and other areas. Confidentiality: Maintain and protect the confidentiality of organizational information, including financial and client data. Perform other duties as assigned. Qualifications High school diploma or equivalent. Certified Medical Assistant (CMA) or Certified Nursing Assistant (CNA) certification. 3 years of experience as a CMA or a CNA in an ambulatory setting. 3 years of supervisory experience in an ambulatory setting. Excellent organizational and interpersonal skills. Effective oral and written communication skills. Ability to establish and maintain effective relationships with patients, medical staff, and the public. Basic computer skills, including Microsoft suite, Adobe Acrobat, and electronic medical records (EMR). Ability to assist in common office procedures. Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. Chestnut offers a new salary structure and robust benefits! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $43,000 - $49,000 annual salary. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!
    $43k-49k yearly Auto-Apply 60d+ ago
  • Scheduling Coordinator

    a Lifetime of Smiles

    Patient care coordinator job in Peru, IL

    Job DescriptionBenefits: Opportunity for advancement Paid time off Profit sharing Training & development Wellness resources 401(k) matching Bonus based on performance Company parties Employee discounts Flexible schedule Free food & snacks Signing bonus 401(k) Competitive salary Dental insurance Donation matching Tuition assistance Health insurance Free uniforms Vision insurance Are you a people-person with a passion for organization and a knack for keeping things running smoothly? Were looking for a friendly, efficient, and detail-oriented Scheduling Coordinator to join our dynamic team at A Lifetime of Smiles, where weve been transforming smiles and lives for over 26 years. At A Lifetime of Smiles, were not your average dental office. Were an award-winning, full-service practice that blends advanced technology with a fun, welcoming atmosphere. Were passionate about what we doand it shows in everything from our in-house cookies to our dance parties. If youre looking for a workplace that feels like family and empowers you to grow, this is it! What Youll Do As our Scheduling Coordinator, youll be the friendly face and voice of our practice. Youll support both the clinical and front office teams to ensure every patient experience is seamless. Greet patients and manage the front desk with a smile Answer phones, respond to texts/emails, and schedule appointments Create and maintain daily and long-term schedules Present treatment plans and communicate next steps clearly Submit and process insurance claims and payments Handle billing, collect/post payments, and audit patient accounts Maintain accurate and organized patient records Help keep the office tidy, efficient, and positive What Youll Bring 2+ years of customer service experience (dental/medical office a plus!) Tech-savvy with Google Docs & Sheets Strong written and verbal communication skills A positive, can-do attitudeeven on busy days Excellent time management and multi-tasking abilities An eye for detail and a heart for helping people Ability to thrive independently and in a team Why Youll Love Working Here Sign-On Bonus Competitive salary and full benefits package 401(K) with employer match Generous PTO and flexible scheduling (no weekends!) On-site mentorship from four incredible doctors Opportunities for professional development Positive, supportive team culture Ready to join a workplace where youll feel supported, appreciated, and excited to come to work every day? Apply today and bring your smile to A Lifetime of Smiles!
    $31k-44k yearly est. 11d ago
  • Credentialing Specialists

    Armada Ltd. 3.9company rating

    Patient care coordinator job in Bloomington, IL

    Job Description Type: Full Time Overtime Exempt: Yes Reports To: ARMADA HQ Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require. Security Clearance Required: N/A *************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT******** Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following: Duties & Responsibilities: The Credentialing Specialists shall: View, manage, and check daily appointments in time trade scheduling tool Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards, Perform Certificate Rekey, Pin Reset, and Card Update Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT) Store cards in a lockable container (file cabinet) Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID Credentialing Specialists shall issue PAC Cards and Access Cards Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction Credentialing Specialists shall keep a log of Cards issued and collected Perform Registrar and Activator duties as required Credentialing Specialists shall perform Card Custodian duties Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators Applicant Communications regarding credential status Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements. Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs. Knowledge of PII handling and federal credentialing policies. Skill in managing daily credential operations, workstations and equipment. Strong customer service and communication skills. Skill in preparing and submitting daily site reports. Strong attention to detail and documentation accuracy. Ability to follow federal credentialing standards and procedures. Minimum/General Experience: Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program. Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Minimum Education: High School Diploma, or equivalent Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
    $38k-51k yearly est. 2d ago
  • Home Care Service Coordinator

    Addus Homecare Corporation

    Patient care coordinator job in Bloomington, IL

    To apply via text, text 9557 to ************. Responsible for scheduling and supervising in-home care workers and clients in a geographic area. If you seek a challenging position with the satisfaction of knowing that you have helped older people and people with disabilities live safely at home, this is the job for you! Supervisory and/or home care experience preferred. Hours: Full Time: Monday through Friday 8 am to 5 pm (1-hour lunch break). On-Call 24/7 Every two weeks after 90 days of employment with additional pay. When on-call may need to cover shifts in the field with mileage reimbursed. Pay: $19/HR to $21/HR Location: Addus HomeCare 1819 S. Neil Street Suite A Champaign, IL 61820 At Addus we offer our team the best: * Medical, Dental and Vision Benefits * Continued Education * Monthly Bonus in addition to the hourly rate * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Essential Duties: * Schedules employees as directed by client's care plan established upon intake. * Processes patient authorizations and communicate with central admissions, enter reauthorizations into client record and ensure chart preparation for all new clients. * Creates work schedules by entering schedules into the system, manages changes to client schedules due to client request, illness, vacation or leaves of absence. Provides alternate coverage to ensure the client's care plan is followed and client services are not interrupted. * Supervises direct service employees by setting expectations for attendance, performance and conduct by holding employees accountable to the company's policies and guidelines. * Assists with the new hire process for all new employees and ensures all documentation is completed accurately and in a timely manner. Position Requirements & Competencies: * Must have high school diploma or equivalent. * 1 year of caregiving/ personal care and 1 year of office experience. * Interpersonal, organizational and communication skills. * Computer skills including but not limited to Microsoft Word, Microsoft Excel and Scheduling program. * Must have reliable transportation. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 9557 to ************. #ACADCOR #IndeedADCOR #CBACADCOR #DJADCOR
    $19 hourly 7d ago
  • Patient Coordinator

    Elite Dental Partners 4.1company rating

    Patient care coordinator job in Peoria, IL

    Job Description SIGN-ON BONUS AVAILABLE! A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence. Our team is seeking a Patient Coordinator that shares our passion for patient care and education, as well as creating a welcoming environment. Responsibilities Greet patients and their families making them feel welcome in the practice Gather patient information, create their files, and verify insurance eligibility Maintain a productive schedule for the day and schedule future appointments Confirm patient appointments and update the schedule as needed Answer patient questions about insurance and financial arrangements Collect and post payments from patients and insurance companies Balance nightly deposits and complete credit card processing Qualifications High school diploma required, a degree or additional education in a business or healthcare discipline preferred Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service environment Knowledge of dental insurance and explanation of benefits preferred Excellent communication skills with both the team and patients Proficient with Microsoft Office products and working with dental software, Dentrix experience strongly preferred Benefits As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for full-time Patient Coordinators include: Medical, Dental, and Vision Insurance Life Insurance, Short-Term and Long-Term Disability Insurance Flexible Spending Accounts Wellness Program Paid Time Off and Paid Holidays Quarterly Bonus Opportunities Employee Referral Program Bonuses 401k Career Growth Opportunities An equal opportunity employer and an advocate for diversity and inclusion Hourly rate$19-$22 USD We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible. Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
    $19-22 hourly 23d ago
  • Part-time Patient Services Representative-CMPG Fam Med Chillicothe

    Carle Foundation Hospital 4.8company rating

    Patient care coordinator job in Chillicothe, IL

    Experience Specialists reflect a commitment to UnityPoint Health's FOCUS values and play a vital role in the experience of our patients, families and visitors. As a central point of contact, they create meaningful first and lasting impressions and serve as a liaison between patients/families/visitors and members of the health care team to address questions, provide non-medical information and to simply help patients/families/visitors navigate their healthcare experience. Qualifications Certifications: , Education: , Work Experience: Responsibilities Customer Service Smile and greet patients, families and visitors with a warm welcome, proactively communicate with patient which includes listening with empathy and intent to understand and provides patients and families opportunities to ask questions. Collaborate with and report patient/family concerns to appropriate team members as needed and assists with resolution of concerns. Consults with members of the healthcare team and provides updates and other information to patients and families. Answer telephone calls in a clear, courteous, caring, calm and professional manner. Screen calls by urgency and route calls promptly, accurately, and professionally to appropriate party. Make, cancel and reschedule patient appointments maintaining appointment schedule according to office procedure. Support all digital communication to patients (e.g. MyUnityPoint, text, etc.) with the highest level of service and professionalism, while remaining compliant with regulations and documented processes. Individuals will be responsible for helping deliver timely and accurate information to ensure a positive patient experience. Gather, verify and enter demographic and insurance information on new and established patients necessary for completion of electronic health record and insurance claim processing at each patient visit on patient accounting system. Assist with proactive charge capture along with billing accuracy for providers and patients. Collect payments, issue receipts and reconcile daily receivable activity to prepare for daily deposits. Open and/or close the clinic following specified guidelines of individual clinic. Collaborates with appropriate support services to ensure the environment is clean and welcoming. Demonstrates effective and caring communication skills and telephone techniques and etiquette. Interacts with patients, families, visitors and team members in a positive and supportive manner with sensitivity to cultural differences. Administrative/Clerical Support Work independently and responsible for timely completion of assigned functions. Be aware of what is happening in clinic/department and the organization by attending clinic/department meetings, reading emails and regularly checking information on the organization's intranet site. Maintain regular and consistent attendance at work. Maintain compliance with CLIA, OSHA, Safety and Risk Management guidelines. Maintain compliance with Personnel policies and procedures. Monitor environmental conditions in order to secure protected health information. Behave in a manner consistent with all Corporate Compliance and HIPAA policies and procedures. Demonstrate initiative to improve quality and customer service by striving to exceed customer expectations. Balance team and individual responsibilities; be open and objective to other's views; give and welcome feedback; contribute to positive team goals; and put the success of the team above own interests. Perform other duties as requested by Clinic Administrator to facilitate the smooth and effective operations of the office. About Us Find it here. Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance - and opportunities meet flexibility. Find it all at Carle Health. Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet designations, the nation's highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world's first engineering-based medical school, and Health Alliance. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: *************************. Compensation and Benefits The compensation range for this position is $17.67per hour - $28.63per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate's experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.
    $17.7-28.6 hourly Auto-Apply 5d ago
  • Care Coordination Specialist

    Bridgeway 4.2company rating

    Patient care coordinator job in Galesburg, IL

    Come join Bridgeway...make a difference in someone's life! The role of the Care Coordination Specialist is to provide full intake assessment and initial goal setting/treatment planning for new consumers in the Open Access process. Ensuring connection to the appropriate services deemed necessary from assessment and individual needs. Assist with referrals for residential, adults with recent crisis events, special targeted populations and community services as it relates in the individualized treatment plan. Work with both internal and external providers to ensure appropriate services are in place. Assist in follow-up assessments as necessary. To learn more about this position, please read the summarized list of duties below: Screening and assessment of new consumer referrals through the open access process or to assist clinical staff for new intakes of consumers for services. Development of initial diagnosis based on information received from assessment process or internal/external information. Development of initial treatment plan, goals and objectives based on consumer presentation, diagnoses and needs Screen consumers at time of service to ensure stability and any signs of suicidal or homicidal ideations. If present, will ensure consumer's safety and connection to mobile crisis response team Minimum requirements include a Bachelor's degree (B.A./B.S.) or Master's degree (M.A./M.S.) from four-year college or university in the human services field and prefer at least one year of direct care experience working with persons with disabilities. Must also have reliable transportation. Employment with Bridgeway is conditional upon completion of all background checks. Bridgeway offers a meaningful employment experience! We offer competitive benefits for full-time employees some of these include: Paid Time Off, Paid Leave for All Workers (PLAW) Medical, Dental, Vision, Life, Short-term, Long-term Disability Insurance Holiday Pay, Bereavement Pay 401(k) Contribution and 401(k) Match Employee Assistance Program Bridgeway is an Equal Opportunity Employer It is the objective of Bridgeway to make Equal Employment Opportunity (EEO) a reality for all employees and qualified applicants without regard to sex, sexual orientation, gender identity, national origin, ancestry, age, race, religion, marital status, physical or mental disability or unfavorable discharge from military services and to prevent sexual harassment in employment.
    $34k-40k yearly est. 12d ago
  • Director, Equal Opportunity and Access and Title IX Coordinator

    Illinois State 4.0company rating

    Patient care coordinator job in Normal, IL

    Director, Equal Opportunity and Access and Title IX Coordinator Job no: 519061 Work type: On Campus Title: Director, Equal Opportunity and Access and Title IX Coordinator Division Name: Presidential Department: Office of Equal Opportunity & Access Campus Location: Normal, IL Job Summary The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access. Working under the supervision of the President of Illinois State University, the Director of the Office of Equal Opportunity and Access (OEOA) oversees the University's program to prevent, detect, and respond appropriately to complaints of harassment and discrimination in violation of University policy and applicable state and federal law including the Civil Rights Act, ADA, Title IX, and Preventing Sexual Violence in Higher Education Act. Specific Duties and Responsibilities: - Leads the OEOA, supervises staff of investigators and other office personnel and oversees case management for the office; - Serves as the University Title IX Coordinator and oversees all aspects of University, agency, state, and federal law including but not limited to Title IX and Preventing Sexual Violence in Higher Education Act; - Oversees a University-wide program to prevent, detect, and appropriately respond to violations of University policy and applicable law related to anti-harassment and non-discrimination; - Oversees enforcement and reporting related to anti-harassment and non-discrimination statutes; - Oversees OEOA investigations of alleged discrimination and harassment; advises individuals on the complaint process, available resources, and interim measures, if appropriate; plans the investigation processes, conducts interviews, identifies and collects relevant documentation, analyzes evidence, drafts investigation reports, issues findings and determinations, recommends remedial action and maintains accurate and complete investigative files; - Oversees process for determining employee ADA accommodations and consults upon request regarding student ADA accommodations; - Develops periodic updates to University ADA policies and procedures; - Serves as an integral member of the President's staff advising other officers on all issues related to fostering an inclusive campus environment; - Serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access; - Develops and facilitates training programs to the University community related to the Civil Rights Act, Title IX, the Rehabilitation Act, Vietnam Era Veterans' Readjustment Assistance Act, Illinois Human Rights Act, and any other applicable nondiscrimination statutes and regulations; - Manages all aspects of federal Affirmative Action requirements including the development and implementation of the University's annual Affirmative Action Plan; - Develops and updates metrics, audit protocols, and controls to measure compliance with Affirmative Action Plan requirements; - Advises and collaborates with Human Resources on affirmative action recruiting sources and outreach strategies for vacancies, particularly for underutilized positions/groups. Assists with the development and implementation of effective training programs for search committees and others involved in recruitment activities; - Develops communication plan to disseminate information to University employees about the EEO/AA program; - Identifies and develops relationships with key organizations and associations with a focus on creating a more diverse employee population; - Proficient in integrating data and effectively communicate essential information; - Performs other duties as assigned. Salary Rate / Pay Rate Pay is commensurate with qualifications and experience, combined with an excellent benefits package Required Qualifications 1. Master's, Doctorate, or Juris Doctorate degree; 2. Five (5) or more years of experience interpreting and applying internal policies and state and federal nondiscrimination law including but not limited to, the Civil Rights Act and Title IX; 3. Five (5) or more years of experience investigating formal and informal complaints of sexual harassment, harassment, retaliation and discrimination; 4. Three (3) or more years of experience complying with the reporting requirements of external agencies in areas such as affirmative action, equal employment opportunity, sexual harassment/violence, and the Clery Act; 5. Knowledge of the statistical analysis used in workforce analytics and reporting; 6. Three (3) or more years of progressive supervisory experience including excellent leadership, planning, organizational and managerial skills, and proven ability to perform as a team player; 7. Demonstrated awareness of the importance of equity, diversity and inclusion, and support for a diverse and welcoming environment; 8. Demonstrated ability to assess campus-wide training needs, and to develop and implement meaningful and innovative educational programing for faculty, staff, and students relating to diversity, inclusion, and civil rights compliance. Preferred Qualifications 1. Law Degree from an accredited law school or advanced degree in a relevant field; 2. Prior experience leading an AA/EEO office; 3. Prior experience working in higher education; 4. Experience reviewing and drafting policy and procedure documents relating to state and federal nondiscrimination laws; 5. Work experience related to compliance with the Americans with Disabilities Act and/or similar state and federal standards (e.g., determining reasonable accommodations, facilities accessibility, Standards of Accessible Design). Functional Expectations Must be able to complete the following with or without a reasonable accommodation: 1. Effectively communicate on a daily basis. 2. Move about in various locations such as Springfield, IL and the Illinois State University campus as needed to complete day-to-day work. Proposed Starting Date October 2024 Special Instructions for Applicants Nomination and Application Process The Search Committee invites letters of nomination, applications (letter of interest, full resume/CV, and contact information of at least five references), or expressions of interest to be submitted to the search firm. Review of materials will begin immediately and continue until the appointment is made. For additional information, please contact: Porsha Williams, Vice President Erin Raines, Senior Principal Scott Gaffney, Executive Recruiting Coordinator Parker Executive Search Five Concourse Parkway, Suite 2875 Atlanta, GA 30328 ************ ext.: 117 ************************** || ************************ || ************************* Contact Information for Applicants Meghan Lugo ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Advertised: 07/18/2024 Central Daylight Time Applications close: Employee Referral Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Director, Equal Opportunity and Access and Title IX Coordinator Opened07/18/2024 Closes DepartmentOffice of Equal Opportunity & Access The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access. TEST Current Opportunities Director, Equal Opportunity and Access and Title IX Coordinator Opened07/18/2024 Closes DepartmentOffice of Equal Opportunity & Access The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access.
    $26k-31k yearly est. Easy Apply 60d+ ago
  • Referral Specialist

    Heartland Community Health Clinic 3.8company rating

    Patient care coordinator job in Peoria, IL

    $17-$22/hour- pay determined based on years of experience Monday-Friday 10 Paid Holidays off per Year PTO - 4 Weeks Accrued per Year 401K Match up to 4% Health Benefits Start Day 1 (Medical/Dental/Vision/Etc.) Position Summary The Referral Specialist provides assistance to patients at Heartland Health Services (HHS) with referrals to other physicians or testing, in accordance with the HHS mission, strategic goals, federal and state laws and regulations, performance and outcome objectives, and accreditation standards. Essential Functions Makes referrals for patients to other physicians or testing; obtains prior authorizations. Refers patients to other resources as appropriate and coordinates with the resource to assure continuity of care. The Referral Specialist will do the following to ensure a complete referral: Patient made aware of referral - with date and time How to get to the referral - directions Arrange transportation if needed Inform patient of any special preparations or instructions prior to appointment Fax any paperwork needed for referral Document referral in the Electronic Health Record (EHR) Document referral on referral log sheet Document all correspondence with the patient in the (EHR) Maintains a system to track referrals to ensure that the patient kept their appointment, and that the patient's result(s) of the referral are in the patient's chart. Ensures proper care in the use and maintenance of equipment and supplies; practices safety, environmental, and/or infection control methods. Demonstrates compliance with all clinic policies and procedures along with the requirements from the various regulatory agencies. Maintains and assures confidentiality of patient information in accordance with HHS policy. Maintains a positive working relationship with all departments; communicates with other HHS departments, as needed, to resolve operational problems and make most effective use of the resources in delivering quality patient care. Supports clinic compliance with all applicable federal, state, local, and HHS rules, regulations, protocols, and procedures governing the clinical provision of medical services as well as those relating to, but not limited to, workplace safety, public health, and confidentiality. Supports and is involved in HHS's continuous quality improvement efforts designed to improve patient outcomes. Works in consultation with clinical teams, direct clinical support staff, and indirect clinical support staff to develop and implement policies and procedures that maximize patient-centered communication and services. Maintains and assures confidentiality of patient information in accordance with HHS's policies. Reports building/equipment problems through the appropriate channels. Performs any clerical duty or department related task as assigned by supervisor in a continuously changing medical practice. Attends all staff meetings, department meetings, and any other meetings as required. Requirements Knowledge and skills necessary to provide patient assistance with the referral process. Strong interpersonal skills necessary to interact with patients, families, and clinicians, and to demonstrate empathy and sensitivity necessary to elicit patient cooperation and allay apprehensions. Knowledge of community resources and agencies. Basic computer skills including Microsoft Word and Excel. Ability to run a copy and fax machine. Bilingual in Spanish preferred but not required. Licensure/Certifications - Basic Life Support; not required to start but must obtain within the first 90 days of hire. Salary Description $17-22 per hour
    $17-22 hourly 12d ago
  • Patient Experience Coordinator (Bloomington)

    Medulla 3.9company rating

    Patient care coordinator job in Bloomington, IL

    COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them. As a Patient Experience Coordinator, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: * Energetic, outgoing, and a team player * A clear communicator and compassionate listener * Detail-oriented and organized, even in a busy setting * Calm under pressure, with the ability to multitask * Inspired by wellness, movement, and human connection * Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE * Full-time position with a flexible 4 or 5-day work week * Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months. * Clinics are open Monday-Thursday and Saturday mornings * Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location) * PTO, and holiday pay for select company holidays * Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K * Complimentary Chiropractic Care for you and your family * Profit Sharing Incentive Program * Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income * Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO * Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. * Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! * Coach and guide patients through exercises and care plans, helping them feel confident and empowered. * Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. * Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Qualifications Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
    $17-18 hourly 60d+ ago
  • Patient Experience Coordinator (Bloomington)

    TVG-Medulla

    Patient care coordinator job in Bloomington, IL

    COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them . As a Patient Experience Coordinator , you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: Energetic, outgoing, and a team player A clear communicator and compassionate listener Detail-oriented and organized, even in a busy setting Calm under pressure, with the ability to multitask Inspired by wellness, movement, and human connection Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE Full-time position with a flexible 4 or 5-day work week Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months. Clinics are open Monday-Thursday and Saturday mornings Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location) PTO, and holiday pay for select company holidays Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K Complimentary Chiropractic Care for you and your family Profit Sharing Incentive Program Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! Coach and guide patients through exercises and care plans, helping them feel confident and empowered. Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
    $17-18 hourly 1d ago
  • Patient Coordinator

    Elite Dental Partners 4.1company rating

    Patient care coordinator job in Peoria, IL

    SIGN-ON BONUS AVAILABLE! A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence. Our team is seeking a Patient Coordinator that shares our passion for patient care and education, as well as creating a welcoming environment. Responsibilities Greet patients and their families making them feel welcome in the practice Gather patient information, create their files, and verify insurance eligibility Maintain a productive schedule for the day and schedule future appointments Confirm patient appointments and update the schedule as needed Answer patient questions about insurance and financial arrangements Collect and post payments from patients and insurance companies Balance nightly deposits and complete credit card processing Qualifications High school diploma required, a degree or additional education in a business or healthcare discipline preferred Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service environment Knowledge of dental insurance and explanation of benefits preferred Excellent communication skills with both the team and patients Proficient with Microsoft Office products and working with dental software, Dentrix experience strongly preferred Benefits As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for full-time Patient Coordinators include: Medical, Dental, and Vision Insurance Life Insurance, Short-Term and Long-Term Disability Insurance Flexible Spending Accounts Wellness Program Paid Time Off and Paid Holidays Quarterly Bonus Opportunities Employee Referral Program Bonuses 401k Career Growth Opportunities An equal opportunity employer and an advocate for diversity and inclusion Hourly rate$19-$22 USD We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible. Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.
    $19-22 hourly Auto-Apply 6d ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Peoria, IL?

The average patient care coordinator in Peoria, IL earns between $23,000 and $50,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Peoria, IL

$34,000

What are the biggest employers of Patient Care Coordinators in Peoria, IL?

The biggest employers of Patient Care Coordinators in Peoria, IL are:
  1. Smile Brands
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