Patient care coordinator jobs in Rapid City, SD - 54 jobs

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Sturgis, SD USA Department STH Patient Financial Services Scheduled Weekly Hours 40 Starting Pay Rate Range $17.10 - $19.66 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and- most importantly- a life-changing career. You will make a difference. Every day. As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments. Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you'll join us. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Job Functions: Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside). Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities. Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers. Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. Provides patients with basic account reconciliation. Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient. Review and understand authorization and referral records to confirm financial clearance. Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms. Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned. Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system. May obtain referrals and order transcription, as applicable to service area. Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately. Maintain registration related work queues including ongoing resolution of errors. Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations. Address account inquires, resolve or escalate inquiries as appropriate. In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy. May perform patient movement activities in the electronic medical record. May arrange patient transportation and other enabling services. Assist clinical care team as needed including providing transport in cooperation with clinical team direction. Responsible for attending all mandatory education, compliance and safety program sessions. Required to comply with all current and future policies and procedures and report directly to the supervisor. All other duties as assigned. Additional Requirements Preferred: Education - High School Diploma/GED Equivalent Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience Physical Requirements: Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 64 Monument Health Sturgis Hospital Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

CDM Smith is seeking a Forensic Accounting Specialist with expertise in disaster fraud claims. This role is critical in evaluating and analyzing financial data related to disaster-related claims, including property damage, business interruption, and other loss categories. The specialist will conduct thorough forensic investigations to identify discrepancies, detect potential fraud, and ensure the integrity and fairness of claim settlements. By applying advanced accounting, auditing, and investigative techniques, this individual will play a key role in supporting accurate and just outcomes for all stakeholders. Successful final candidate could also be asked to work in Las Vegas, NM or Mora, NM. - Claim Assessment and Quantification: Analyze financial records and supporting documentation to determine the validity and value of disaster-related claims. This may involve reviewing income statements, balance sheets, production reports, payroll records, and supplier contracts to calculate losses accurately. - Business Interruption Analysis: Assess the extent of business interruption and estimate lost profits, continuing expenses, and extra costs incurred during the recovery period. - Investigating Fraudulent Claims: Detect red flags, investigate suspicious transactions, and differentiate legitimate losses from inflated or fabricated claims. - Documentation and Evidence Gathering: Collect and organize all necessary documentation to support claim amounts. This includes gathering invoices, receipts, contracts, photographs, and statements. - Damage Estimation: Using financial modeling and industry benchmarks, estimate the total financial impact of the disaster on the applicant's assets, inventory, and operations. - Expert Testimony and Litigation Support: In cases of disputes or litigation, Specialist may be required to present their findings in court, provide expert testimony, and assist attorneys in building their cases. - Performs other duties as assigned. \#LI-LP2 **Job Title:** FEMA Disaster Management Accountant **Group:** WAF Field Mod Fringe **Employment Type:** Temporary **Minimum Qualifications:** - 15 years of in-field experience or 10 years of in-field of expertise with a bachelor's degree. - HS Diploma or equivalent. - Domestic travel is required. **Preferred Qualifications:** - Certification such as CPA (Certified Public Accountant), CFE (Certified Fraud Examiner), or CFF (Certified in Financial Forensics). **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 100% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Skills and Abilities:** - Must be a U.S. citizen and be able to obtain a FEMA Badge, which includes a background investigation for a Public Trust position. - Demonstrates good organizational skills to balance and prioritize work. - Strong attention to detail. - Strong written and oral communication skills. - Ability to work with multiple stakeholders and process a large volume of requests. - Ability to adapt to change quickly and remain flexible. **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $59.85 **Pay Range Maximum:** $126.00 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Successful candidate will be required to work in office and field locations as needed. **Driver's License Requirements:** An appropriate and valid driver's license is required. **Seeking candidates for a potential future opportunity!:** We are excited to announce that CDM Smith won the next 5-year contract for Public Assistance Technical Assistance Contractors - PA TAC V in the West Zone. The West Zone includes Alaska, Washington, Oregon, Idaho, Nevada, California, Arizona, Northern Mariana Islands, American Samoa, Guam, Hawaii, Nebraska, Iowa, Kansas and Missouri. We are looking for qualified candidates for this position in anticipation of future project opportunities. Please note this is an "Evergreen" position which will be used to build our candidate pool but is not a role that is open at this time. If you are interested in being considered for this position should this position become available, we encourage you to apply to be part of our talent community. By having your information on file, we can reach out to you when this or a similar role officially opens. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department RCH Revenue Cycle Management Services Scheduled Weekly Hours 40 Starting Pay Rate Range $18.62 - $21.40 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary The Patient Financial Advocate I is responsible for serving as the point of contact for all functions and workflows within Revenue Cycle Pre-Arrival financial management. Through conducting of a variety of tasks such as creation of price estimates, counseling patients regarding insurance coverage and benefits, arranging payment plans, assessing referrals for care, handling billing issues with third party payers, and assistance with determining eligibility for resources to assist with management of out of pocket responsibilities, this caregiver assists the patients and families with the navigation of the patient financial journey. The Patient Financial Advocate I is responsible for providing patients and families with a seamless financial experience by helping with the navigation and understanding of medical insurance benefits and potential financial responsibilities. This position requires the ability to plan, schedule and organize numerous tasks that directly impact the financial health of both the patient and the organization. This caregiver works collaboratively with key stakeholders across Monument Health to achieve a positive experience that promotes financial health as a key contributor to overall wellness. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Functions: Performs and completes the workflows of Pre-Arrival patient financial management functions within Revenue Cycle which may include but are not limited to: Financial Clearance (Pre-Registration, Pre-Arrival Insurance Benefit Management, and Authorization/Referral/Benefit Review); Patient Admission and Registration Support (Inpatient, Outpatient, ED Registration, Insurance verification); Financial Counseling (Price Estimations, Payment Planning and Arrangement, Fund Finding and Resource eligibility, Charity Care Review); Customer Service (Patient collections, Customer service follow-up, Third Party Insurance Follow up, Patient balance resolution). Ensures the Pre-Arrival patient financial management and related financial clearance process is completed timely and accurately per policy and standard work processes and guidelines. Communicate in person and over the phone with all Monument Health patients and families across the organization despite service or specialty need to identify and understand financial, social, and medical requisites necessary to facilitate the Pre-Arrival patient financial management functions and workflows. Gather all relevant information required to process and timely complete financial assistance requests, verifies that all new patient forms are complete and signed, maintains complete and accurate documentation of account transactions and conversations. Works collaboratively with patient and internal and external customers of Monument Health to identify long term resources for funding of healthcare related services in getting applications promptly completed and approved. Counsels patients on all out of pocket liabilities including pre and post service balances. Creates accurate cost of care price estimations and distributes timely according to regulatory requirements and Monument Health policy and standard work expectations. Calculates and collects patient financial liability including preservice deposits, co-payments, coinsurance, and deductible. Establishes appropriate payment arrangements before and at the time of visit. Accepts payment and generates receipts. Communicates financial clearance status and applicable financial decisions with all appropriate parties including the patient, family, referring clinicians, Monument Health clinicians, and appropriate operational leadership. • Demonstrates application of follow up processes necessary to ensure prompt, appropriate reimbursement of services and supplies billed to third parties and appropriate payment of services and supplies due from patients Ensures quality services in self-pay collections is given in accordance to applicable policies, procedures and guidelines. Recognizes accounts that are repeatedly delinquent or otherwise in the absence of acceptable payment terms and regularly recommends placement of account for further collection activity, including legal action, as evidenced by documentation, observation and feedback. Practices safe and secure cash handling practices per Monument Health policy and standard practice guidelines assuring all physical safeguards and other internal controls are maintained. Demonstrates a clear understanding of core business structures, systems, best practices, trends, and technologies within the industry. Understands system and business practice concepts and work approaches used to systematically pursue ever-higher levels of performance. Understands or demonstrates understanding of strategic planning, research, and development and analysis processes Further understands or demonstrates understanding that high-performance work approaches are necessary to align the organization's efforts, as evidenced by improved customer relations' focus, quality initiatives, financial performance, and operational performance. Communicates effectively the pertinent information regarding the financial clearance processes and reimbursement activities with all Monument Health internal and external customers to promote a positive work environment. Actively participates in seeking and developing other educational and skillset opportunities to assist with ongoing personal growth and development and career goals. All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent in General Studies Preferred: Experience - 1+ years of HealthCare Administration or Operations Experience; 1+ years Billing/Collections Experience Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Job Category Revenue Cycle Job Family Patient Financial Counseling Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Join the region's leading eye care team! Black Hills Regional Eye Institute is seeking a friendly, detail-oriented Patient Service Representative to provide exceptional service to our patients and support our busy clinic operations. What You'll Do: Greet patients and assist with check-in/check-out Schedule appointments and manage patient records Handle phone calls and inquiries with professionalism Support our doctors and clinical staff to ensure a smooth patient experience What We're Looking For: Excellent communication and customer service skills Strong attention to detail and multitasking ability Previous medical office or customer service experience preferred Positive attitude and team-oriented mindset Be able to do some day travel with a team Why Join Us: Competitive starting wage of $17.00/hour Comprehensive health benefits, Paid Personal Leave, and an excellent 401k plan up to 13% after a year of employment. Supportive, professional environment with opportunities for growth Be part of a respected organization making a difference in patients' vision and lives

Job DescriptionSalary: Join Our Team as a Patient Service Coordinator at Rapid City Medical Center! Rapid City Medical Center is seeking a friendly and organized Patient Service Coordinator to be the first point of contact for our patients. In this vital role, youll greet and assist patients during check-in, handle important paperwork, verify insurance and patient information, schedule appointments, collect payments, and manage phone communications with professionalism and care. If you enjoy working in a fast-paced healthcare environment and take pride in providing excellent customer service, wed love to have you on our team! This position offers a $500 sign on bonus! Who We Are Rapid City Medical Center is a physician clinic dedicated to excellence, choice, and patient-centered care. We prioritize building strong relationships with our patients, partnering with them throughout their health journey. Our team of 90 physicians and advanced practice providers, supported by over 400 employees, combines leading-edge technology with medical expertise to ensure efficient and effective appointments and smooth insurance interactions. We thrive on collaborating with smart, compassionate individuals. Our work can be challenging, but we are motivated by serving our families, friends, and community in meaningful ways. We value work-life balance and career satisfaction, offering competitive wages, exceptional benefits, and a workplace where you can feel proud of your contributions. Our benefits package includes health, dental, and vision insurance, 401(k) with profit sharing, life insurance, short- and long-term disability coverage, seven paid holidays plus a floating birthday, paid time off (PTO), and flexible scheduling to support important personal and family milestones. EDUCATION: High school diploma. Must be 18 years or older. DUTIES AND RESPONSIBILITIES: Greet patients in a polite, prompt, helpful manner and provide any necessary instructions/directions. Update patient information, collect minimum payment according to protocols, ensure completion of any required forms, and informs clinical staff of patients arrival. Maintain orderly waiting areas. Coordinate, schedule and reschedule patient appointments, answering questions as able or assisting the patient in getting questions answered. Answer telephone, screen calls and takes messages as needed. Attend meetings as required. Communicate with Team Leader regarding all matters relating to patient services, work scheduling, and clinic policy. Perform other duties as assigned. KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS: Knowledge of office policies and procedures and reception tasks. Knowledge and skill of how to operate office equipment and computers. Knowledge of Customer Service principles, concepts and techniques. Skills in answering the telephone in a pleasant and helpful manner and using a multi-line telephone system. Ability to communicate clearly in person and on the phone and establish/maintain cooperative relationship with patients, families, physicians, staff and other customers. Ability to organize and prioritize tasks effectively. Performs other duties as assigned. PHYSICAL AND ENVIRONMENTAL WORKING CONDITIONS: Work is performed in an office environment. Work may require hand dexterity for computer keyboarding, the telephone and other office machine operations. Sitting for extended periods of time and must be able to view computer screens for extended periods of time. Work may be stressful at times. Interaction with others is constant, may be interruptive and may involve dealing with ill patients. Must maintain patient confidentiality. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

Meyer Dana Orthodontics is looking for a Front Office team member to join our fun, patient-focused, and energetic team! This is a key role for someone who is friendly, organized, and passionate about guiding patients through their orthodontic journey with care and confidence. 2620 Jackson Blvd. Rapid City, SD 57702 Website: Meyer & Dana Orthodontics | Rapid City, Spearfish, Rapid City Orthodontist What You'll Do: Welcome new patients and families, creating a warm and positive first impression. Guide patients through the scheduling and onboarding process to ensure a seamless start to treatment. Build trusting relationships with patients, families, and teammates through clear and caring communication. Collaborate closely with doctors, clinical staff, and front-office team members to deliver an exceptional patient experience. Answering incoming and outgoing phone calls throughout each day. Ongoing administration tasks. What We're Looking For: Excellent communication and customer service skills - you make patients feel comfortable and confident. Strong attention to detail with great organizational and multitasking abilities. Professional, positive, and team-oriented attitude. Experience in Customer Service. Comfort with computers, scheduling systems, and discussing financial arrangements. What We Offer: Competitive pay based on experience Health, vision, and dental benefits Paid time off and holidays Retirement plan options A supportive, professional, and fun work environment Ongoing training and opportunities for career growth in orthodontics Join the Meyer Dana Orthodontics family and help us create smiles that change lives! Salary Description $19/hr

Job Description Patient Service Representative (PSR) Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Willing to have a background check completed Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL Powered by JazzHR Am12bBOeb3

**Careers With Purpose** **Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.** **Facility:** Black Hills Mt View Urg Care **Location:** Rapid City, SD **Address:** 741 Mountain View Rd, Rapid City, SD 57702, USA **Shift:** 10 Hours - Rotating Shifts **Job Schedule:** PRN **Weekly Hours:** Varies **Salary Range:** $16.25 - $23.00 **Job Summary** Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford. REGISTRATION - Greet patients & verifies demographics - Creating, scanning & routing documents or electronic forms - Inform patients what the document is & capture signatures on necessary paperwork - Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures - Collects co-payments, pre-payments, and payments on account balances - May work through the registration work queue to address and resolve registration errors or denied insurance claims SCHEDULING - Work with nursing team & providers to coordinate & schedule appointments to meet patient's needs, coordinate provider schedule - Obtain and coordinate referrals & conduct pre-authorization - Arrange interpreter services - Check patients in/out - Operate multi-line phone - May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers ADDITIONAL DUTIES MAY INCLUDE - Preparation & coordination of charts - Organize supporting provider documents - Initiation & collaboration of patient financial assistance - Track patient visits & health information management on patient accounts - Compile, distribute, administer, and score assessments - Coordination of Telemed appointments - Reminder calls for appointments - Hospital admission - Office duties, such as make copies or send faxes **Qualifications** High school diploma or equivalent preferred. Post-secondary education helpful. One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired. May require BLS for certain locations and/or settings. **Benefits** Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit *********************************** . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************ . Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. **Req Number:** R-0241879 **Job Function:** Revenue Cycle **Featured:** No

The Care Coordinator is responsible for implementing an Evidence-Based Curriculum for parents who are pregnant or parenting a child 0-5 years of age, range depends on program requirements. The Care Coordinator will provide knowledge to parents during home visits, or Zoom/Phone calls on early childhood development, parenting education, and community resources, depending on program requirements. They will also conduct family-centered assessments and goal planning with the families, connect families to outside resources and referrals, and provide coordination and advocacy for services needed to assist families in working towards their goals. Essential Functions Ensure project objectives and deliverables are met and comply with GPTLHB policies and procedures. Manages a caseload of clients and their families. Conduct weekly, monthly, and bi-monthly home/Zoom/phone visits to the client's home and/or other locations as required per program. Conduct family-centered assessments and service planning with the families, connect families to outside resources and referrals, and provide coordination and advocacy for services needed to assist families in working towards their goals, or conduct assessments regarding maternal mental and social wellbeing, per program requirements. Ensure collection of program data. Report to the Program Manager and/or Director of Maternal and Child Health on a regular basis regarding overall program performance and progress. Attend and assist in all required classes, meetings, in-service training and required community events. Maintain a positive working relationship with collaborative partners and others within the community. Ensure program/participant confidentiality. Must be able to network with all 18 service areas' clinics to ensure care coordination. Create, promote, and disseminate information to community members and organizations regarding the Tribal Home Visiting program. Recruit and enroll expecting moms, mothers, fathers, and/or caregivers of children aged 0- 18 months or 0-5, depending on program requirements. Initiate contact with referred families and actively work to engage families in the program. Deliver evidence-based curriculum lessons at enrolled participant's home visits. Assist clients in setting family goals based on their individual needs assessments and identifying steps to achieve their goals; monitor progress. Provide outreach services to engage and connect clients with community agencies that will help meet their needs and goals. Maintain case records following agency and program policies, procedures, and requirements. Collect data and enter data into a database for the program's information. Track client information and provide proper follow-up about referrals and appointments. Serve as an advocate for clients. Consistently demonstrate the ability to link clients/families with community resources. Stay informed of relevant community resources to make appropriate referrals. Attend and participate in weekly individual reflective and administrative supervision with the Program Manager and the Infant Early Childhood Mental Health Consultant Assist families with enrollment and follow-up of public benefits (SNAP and TANF). Attend and participate in all scheduled conferences, in-service training, and program meetings. Participate in Continuous Quality Improvement activities. Perform all other duties as assigned. Requirements Participates in Core Connections training and applies GPTLHB Core Connections concepts and practices in their work. Familiarity and/or experience working with American Indian populations and respect for and knowledge of traditional, cultural and spiritual practices of diverse American Indian communities, as well as an ability to work with other culturally and ethnically diverse populations. Possess the ability to resolve issues with other departments and coworkers without direct supervision. Able to exercise flexibility to alter plans/routines when situations require and continue to perform without projecting stress/frustration that would adversely affect the work environment. Ability to maintain a flexible work schedule, including evenings, weekends and overnight or extended travel as necessary. Ability to effectively present information in one-on-one and small group situations to community members, consumers and other employees of the organization. Proficiency with computer programs (Word, Excel, PowerPoint) and other Internet technologies. Valid driver's license must be kept current, and certificates, credentials or licenses must be kept current and consistent with regulations required by applicable federal, state and/or grant regulations. Minimum Requirements Completion of a formal training program or an associate's degree and one (1) year of relevant experience; or a high school diploma or GED and three (3) years of relevant experience. Individuals must have applicable education or experience applying a body of standardized rules, procedures, or operations to perform the full range of standard clerical assignments and resolve recurring problems or to operate and adjust varied equipment for purposes such as performing numerous standardized tests or operations. The GPTLHB is a tribal organization that follows tribal preference laws. Our policy is to give preference to qualified Indian/Tribal candidates over qualified non-native candidates in hiring decisions if all other qualifications are equal. Employment is contingent upon the outcome of all required criminal background checks.

Summary/Objective: Patient Care Specialist 1 (PCS1) is an entry level role focused on assisting patients with medical equipment, ensuring proper usage instructions, and providing exceptional patient care in the office environment. The PCS1 will interact with the company's patients by addressing inquiries and resolving patient complaints. Duties/Responsibilities: Essential: Assist patients with fitting and usage instructions for medical equipment. Process patient equipment orders and verify documentation. Maintain accurate patient records and documentation. Ensure proper sanitation and maintenance of medical equipment. Provide basic troubleshooting support for equipment issues. Adhere to all safety regulations compliance regulations. Adhere to all company procedures and policies. Interact with patients for appointment scheduling. Complete Orientation & Annual Competencies Checklist. COF certification Non-Essential Assist with inventory management as needed Familiarity with products in catalogue. Assist in answering patient questions and complaints. Clean office daily and keep an organized workspace/environment. Be familiar with OHI (other health insurance). Perform other duties as assigned by management. Required Skills/Abilities: Ensure 95% accuracy in patient documentation. Consistent compliance with key performance indicators (KPI). Complete equipment orders within 24 hours. Maintain cleanliness and sanitation standards for office and all equipment. Respond to patient inquiries within 24 hours. CoF certification obtained within 12 months of hire date. Product knowledge of DME in catalogue within 12 months of hire date. Excellent communication skills including active listening. Service oriented and able to report patient grievances. Competent in Office Suite and other analogous office programs. Always display integrity, remaining honest, transparent, and respectful. Never do anything to cause harm to a patient. Be comfortable interacting with patients' feet, and willing to be in a patient's personal space for required measurements. Possess working knowledge of office equipment such as fax machine, copier, printer, and PC, as well as the ability to perform basic preventive maintenance duties. Attention to detail to ensure accuracy of electronic and print data entry in updating EMR. Keep patient first. Teamwork Education and Experience: High school diploma or equivalent. Preferred Education and Experience Associate degree. 6 months of experience in providing patient services in a health care setting, medical office, sports rehab, fitness, or retail environment. Basic knowledge of US Military, prior service or family / spouse of active duty or veteran. Physical Requirements: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Understanding of, and ability to physically manipulate patient's limbs for casting and measuring. Ability to walk, bend, stand, kneel and reach constantly during a workday shift. Visual acuity (near and distant) is sufficient to maintain accurate records, recognize people, and understand written direction. Ability to speak and hear sufficiently to understand and give directions. Fine motor skills adequate for scheduling and preparing patients, equipment, and supplies for treatment. Work Environment: Operates in an office or satellite environment and routinely uses standard office equipment. Position Type/Expected Work Hours: This is a full-time position. Days and hours of work are Monday through Friday. Hours vary by location. Some work may be required on weekends or evenings. Supervisory Responsibilities: None required for this position. Travel: Primarily local during the business day but may vary by location. Satellite locations. Out-of-town and overnight travel may be required. Minimum prerequisites for advancement to PCS2: Experience: Minimum of 2 years in a PCS1 role or equivalent experience. Performance: Achieve measurable duties consistently for at least 12 months. Training: Complete Orientation checklist. Certification: Obtain COF (Certified Orthotic Fitter) certification. Demonstrate: Proficiency in advanced patient fittings and troubleshooting. Additional Eligibility Qualifications: None required for this position.

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full Time Salary: $19 - $20 / hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities with our best-in-class training program to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuous Learning through TAG U How You'll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection Balance nightly deposits and credit card processing Additional tasks as assigned by the Manager Preferred Qualifications High school diploma or equivalent Strong communication and interpersonal skills with an ethical mindset High regard for time management Organized and detail oriented Must be age 18 or older Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department RCH Recovery Room Scheduled Weekly Hours 40 Starting Pay Rate Range $16.57 - $20.71 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary Provides positive and professional environment for the patient. Serves as the primary appointment scheduler to ensure effective customer service according to Monument Health standards. Assist the nursing staff in providing efficient, effective and safe patient care specific to diagnosis and age of patient served, utilizing communication, and clerical skills. The care is provided under the direction of the nurse in accordance with accepted hospital standards, policies, unit specific competencies and the South Dakota Nurse Practice Act. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Functions: Recognizes emergency situations, assists with notification and direction of personnel, and initiates appropriate responses. Communicates the need for preauthorization for exams prior to completion of exam scheduling. Communicates with clients to ensure exam times are acceptable, requirements for exams are understood, and checks for resource conflicts. Documents changes in scheduled exams and patient demographics in the appropriate systems. Ensures all orders placed in the system meet the time frame requested by the provider ordering the exam. Acts as a resource for scheduling issues and new employees. Arranges the schedule if cases cancel or add-ons occur so that the rooms will be well utilized. Completes all assigned clerical activities. Contributes to patient care; i.e. specimens to lab, blood to unit, cleaning carts and placing clean linens, clean OR's) in accordance with unit guidelines. Contributes to the permanent document of patient data. Able to prioritize physician's orders and initiate appropriate action in a timely manner. Accurately transcribes physician's orders. Acts as a receptionist and participates in admission, discharge, and transfer of patients. Uses excellent customer service skills with all communications with all customers; i.e. all members of the perioperative team, providers, patient/family, all MH caregivers. Utilizes sound judgment in the reporting of data and in the provision of patient care. All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent Preferred: Experience - 1+ years of Healthcare Experience Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department RCH Recovery Room Scheduled Weekly Hours 40 Starting Pay Rate Range $16.57 - $20.71 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary Provides positive and professional environment for the patient. Serves as the primary appointment scheduler to ensure effective customer service according to Monument Health standards. Assist the nursing staff in providing efficient, effective and safe patient care specific to diagnosis and age of patient served, utilizing communication, and clerical skills. The care is provided under the direction of the nurse in accordance with accepted hospital standards, policies, unit specific competencies and the South Dakota Nurse Practice Act. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Functions: Recognizes emergency situations, assists with notification and direction of personnel, and initiates appropriate responses. Communicates the need for preauthorization for exams prior to completion of exam scheduling. Communicates with clients to ensure exam times are acceptable, requirements for exams are understood, and checks for resource conflicts. Documents changes in scheduled exams and patient demographics in the appropriate systems. Ensures all orders placed in the system meet the time frame requested by the provider ordering the exam. Acts as a resource for scheduling issues and new employees. Arranges the schedule if cases cancel or add-ons occur so that the rooms will be well utilized. Completes all assigned clerical activities. Contributes to patient care; i.e. specimens to lab, blood to unit, cleaning carts and placing clean linens, clean OR's) in accordance with unit guidelines. Contributes to the permanent document of patient data. Able to prioritize physician's orders and initiate appropriate action in a timely manner. Accurately transcribes physician's orders. Acts as a receptionist and participates in admission, discharge, and transfer of patients. Uses excellent customer service skills with all communications with all customers; i.e. all members of the perioperative team, providers, patient/family, all MH caregivers. Utilizes sound judgment in the reporting of data and in the provision of patient care. All other duties as assigned. Additional Requirements Required: Education - High School Diploma/GED Equivalent Preferred: Experience - 1+ years of Healthcare Experience Physical Requirements: Sedentary work - Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Job Description Join the region's leading eye care team! Black Hills Regional Eye Institute is seeking a friendly, detail-oriented Patient Service Representative to provide exceptional service to our patients and support our busy clinic operations. What You'll Do: Greet patients and assist with check-in/check-out Schedule appointments and manage patient records Handle phone calls and inquiries with professionalism Support our doctors and clinical staff to ensure a smooth patient experience What We're Looking For: Excellent communication and customer service skills Strong attention to detail and multitasking ability Previous medical office or customer service experience preferred Positive attitude and team-oriented mindset Be able to do some day travel with a team Why Join Us: Competitive starting wage of $17.00/hour Comprehensive health benefits, Paid Personal Leave, and an excellent 401k plan up to 13% after a year of employment. Supportive, professional environment with opportunities for growth Be part of a respected organization making a difference in patients' vision and lives #hc156555

Current Employees: If you are a current employee, please apply via the internal career site by logging into your Workday Account and clicking the "Career" icon on your homepage. Primary Location Rapid City, SD USA Department MHHVI Cardiac Services Scheduled Weekly Hours 40 Starting Pay Rate Range $17.10 - $19.66 (Determined by the knowledge, skills, and experience of the applicant.) Job Summary It starts with heart. That is what you will do each day. As a Patient Access Specialist I at Monument Health, you can begin your healthcare career with no experience necessary. You will be valued as an essential team member providing compassionate patient focused care. You will discover a culture of teamwork, professionalism, mutual respect, and- most importantly- a life-changing career. You will make a difference. Every day. As a Patient Access Specialist I, you are responsible for the integrity of all front-end patient access and registration functions including support of excellent patient care and seamless revenue cycle process. You are the first person our patients see each time they enter the facility or department! You are a trusted resource to provide service excellence to all patients, families, physicians, clinicians, and internal departments. Our vision at Monument Health is to be one team, to listen, to be inclusive, and to show we care. To do the right thing. Every time. If you share this philosophy, we hope you'll join us. Monument Health offers competitive wages and benefits on qualifying positions. Some of those benefits can include: *Supportive work culture *Medical, Vision and Dental Coverage *Retirement Plans, Health Savings Account, and Flexible Spending Account *Instant pay is available for qualifying positions *Paid Time Off Accrual Bank *Opportunities for growth and advancement *Tuition assistance/reimbursement *Excellent pay differentials on qualifying positions *Flexible scheduling Job Description Essential Job Functions: Accountable for accurately collecting demographics, confirming patient identity, guarantor assignment, and coverage information and verification from patients or informants including obtaining necessary documents for check-in or admission among various patient settings, utilizing various communication methods (i.e phone, letters, face-to-face, bedside). Assists in achieving the strategic objectives of Monument Health by following Revenue Cycle guidelines. Including participating in quality assurance and improvement activities. Demonstrates knowledge of payer information and benefits, including Medicare, Medicaid, and commercial payers as well as third party liability payers. Performs point of service collections including prepayments, outstanding balances, co-payment and co-insurance; daily reconciliation of cash drawer. Provides patients with basic account reconciliation. Initiates financial clearance by providing patient with cost estimates for scheduled services. Properly escalates financial clearance needs on behalf of the patient. Review and understand authorization and referral records to confirm financial clearance. Educates patient and maintains regulatory compliance as required by distributing and/or obtaining required forms and signatures including consents for treatment and financial agreements, ABN/waivers, and other regulatory forms. Performs business office duties including incoming phone calls and messages, in-basket messaging, patient communications, intra-departmental communications, scanning/faxes, taxi vouchers, mail distribution, lost and found, safe and valuables and other duties as assigned. Provides service excellence including way-finding, reception. Demonstrates the importance of satisfying the needs of the customer by interacting with him/her in a friendly and caring way, being attentive to both emotional and physical needs. Takes responsibility to maintain communication with the customer in order to provide a secure and pleasant experience throughout the system. May obtain referrals and order transcription, as applicable to service area. Perform patient scheduling and check-out, including pre-arrival management for upcoming services per protocols within the supported department, managing and monitoring patient wait lists and recall lists appropriately. Maintain registration related work queues including ongoing resolution of errors. Working knowledge of the electronic medical record: advanced directives, release of information, patient portal proxy forms. Ability to educate patient on the patient basic purpose, and regulations. Address account inquires, resolve or escalate inquiries as appropriate. In order to provide the highest quality of care to our patients, individuals may be required to work beyond normal scheduled shifts and will be required to comply with Monument Health's Attendance Policy. May perform patient movement activities in the electronic medical record. May arrange patient transportation and other enabling services. Assist clinical care team as needed including providing transport in cooperation with clinical team direction. Responsible for attending all mandatory education, compliance and safety program sessions. Required to comply with all current and future policies and procedures and report directly to the supervisor. All other duties as assigned. Additional Requirements Preferred: Education - High School Diploma/GED Equivalent Work Experience - 1+ years Customer Service Experience; 1+ years Patient Relations Experience; 1+ years Medical Patient Accounts/Financial Services Experience Physical Requirements: Medium work - exerting up to 10 pounds of force constantly (67-100% of the time), and/or up to 25 pounds of force frequently (34-66% of the time), and or up to 50 pounds of force occassionally (up to 33% of the time), and/or up to 50 pounds seldomly to move objects. Possible exposure to blood, bodily fluids, or tissues. Requires the ability to work designated shift lengths (including 8 and 12 hours), which may include night shifts or occasional irregular hours. Job Category Revenue Cycle Job Family Registration and Scheduling Shift Employee Type Regular 10 Monument Health Rapid City Hospital, Inc. Make a difference. Every day. Monument Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.

Patient Service Representative (PSR) Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Willing to have a background check completed Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL

Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Facility: Black Hills Surg Hosp Location: Rapid City, SD Address: 216 Anamaria Dr, Rapid City, SD 57701, USA Shift: Day Job Schedule: Part time Weekly Hours: 20.00 Salary Range: $16.25 - $23.00 Department Details Day shift 1pm - 5pm, Monday - Friday with rotating Saturday's from 7:00am-12:30pm We are looking for someone who wants to be part of a team that strives to create a positive patient experience by creating a welcoming and safe environment for anyone walks into our facility. This is a fast-paced environment where we focus on delivering high quality patient care. Candidate should be outgoing, able to multitask, detailed oriented, and have exceptional customer service skills. The primary duty will be surgical admissions, other duties include communication with other departments, answering phones and taking care of the needs of patients and their families. Job Summary Join our Sanford Patient Access Family and Grow the Good! As a Patient Access Representative, your primary responsibility will be providing extraordinary customer service to patients with every interaction. With being the first point of contact, you will have the opportunity to provide a positive patient experience by creating a welcoming and safe environment, either on the phone or in the clinic. Apply today to learn more about the opportunities available to grow your career at Sanford. REGISTRATION * Greet patients & verifies demographics * Creating, scanning & routing documents or electronic forms * Inform patients what the document is & capture signatures on necessary paperwork * Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures * Collects co-payments, pre-payments, and payments on account balances * May work through the registration work queue to address and resolve registration errors or denied insurance claims SCHEDULING * Work with nursing team & providers to coordinate & schedule appointments to meet patient's needs, coordinate provider schedule * Obtain and coordinate referrals & conduct pre-authorization * Arrange interpreter services * Check patients in/out * Operate multi-line phone * May resolve work queue issues, manage recall and waitlists, & serve as switchboard operator calling codes and paging providers ADDITIONAL DUTIES MAY INCLUDE * Preparation & coordination of charts * Organize supporting provider documents * Initiation & collaboration of patient financial assistance * Track patient visits & health information management on patient accounts * Compile, distribute, administer, and score assessments * Coordination of Telemed appointments * Reminder calls for appointments * Hospital admission * Office duties, such as make copies or send faxes Qualifications High school diploma or equivalent preferred. Post-secondary education helpful. One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired. May require BLS for certain locations and/or settings. Benefits Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit *********************************** . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************ . Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. Req Number: R-0246395 Job Function: Revenue Cycle Featured: No

Summary/Objective: Patient Care Specialist 1 (PCS1) is an entry level role focused on assisting patients with medical equipment, ensuring proper usage instructions, and providing exceptional patient care in the office environment. The PCS1 will interact with the company's patients by addressing inquiries and resolving patient complaints. Duties/Responsibilities: Essential: Assist patients with fitting and usage instructions for medical equipment. Process patient equipment orders and verify documentation. Maintain accurate patient records and documentation. Ensure proper sanitation and maintenance of medical equipment. Provide basic troubleshooting support for equipment issues. Adhere to all safety regulations compliance regulations. Adhere to all company procedures and policies. Interact with patients for appointment scheduling. Complete Orientation & Annual Competencies Checklist. COF certification Non-Essential Assist with inventory management as needed Familiarity with products in catalogue. Assist in answering patient questions and complaints. Clean office daily and keep an organized workspace/environment. Be familiar with OHI (other health insurance). Perform other duties as assigned by management. Required Skills/Abilities: Ensure 95% accuracy in patient documentation. Consistent compliance with key performance indicators (KPI). Complete equipment orders within 24 hours. Maintain cleanliness and sanitation standards for office and all equipment. Respond to patient inquiries within 24 hours. CoF certification obtained within 12 months of hire date. Product knowledge of DME in catalogue within 12 months of hire date. Excellent communication skills including active listening. Service oriented and able to report patient grievances. Competent in Office Suite and other analogous office programs. Always display integrity, remaining honest, transparent, and respectful. Never do anything to cause harm to a patient. Be comfortable interacting with patients' feet, and willing to be in a patient's personal space for required measurements. Possess working knowledge of office equipment such as fax machine, copier, printer, and PC, as well as the ability to perform basic preventive maintenance duties. Attention to detail to ensure accuracy of electronic and print data entry in updating EMR. Keep patient first. Teamwork Education and Experience: High school diploma or equivalent. Preferred Education and Experience Associate degree. 6 months of experience in providing patient services in a health care setting, medical office, sports rehab, fitness, or retail environment. Basic knowledge of US Military, prior service or family / spouse of active duty or veteran. Physical Requirements: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Prolonged periods sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Understanding of, and ability to physically manipulate patient's limbs for casting and measuring. Ability to walk, bend, stand, kneel and reach constantly during a workday shift. Visual acuity (near and distant) is sufficient to maintain accurate records, recognize people, and understand written direction. Ability to speak and hear sufficiently to understand and give directions. Fine motor skills adequate for scheduling and preparing patients, equipment, and supplies for treatment. Work Environment: Operates in an office or satellite environment and routinely uses standard office equipment. Position Type/Expected Work Hours: This is a full-time position. Days and hours of work are Monday through Friday. Hours vary by location. Some work may be required on weekends or evenings. Supervisory Responsibilities: None required for this position. Travel: Primarily local during the business day but may vary by location. Satellite locations. Out-of-town and overnight travel may be required. Minimum prerequisites for advancement to PCS2: Experience: Minimum of 2 years in a PCS1 role or equivalent experience. Performance: Achieve measurable duties consistently for at least 12 months. Training: Complete Orientation checklist. Certification: Obtain COF (Certified Orthotic Fitter) certification. Demonstrate: Proficiency in advanced patient fittings and troubleshooting. Additional Eligibility Qualifications: None required for this position. Requirements:

Job DescriptionSalary: Rapid City Medical Center has a Full-Time, Prior Authorization Specialist position available. This position is responsible for managing the prior authorization process. It serves as an integral part of the patient care team while acting as a liaison between patients, scheduling, radiology, and clinical staff to deliver outstanding service and optimize patient flow. While working under general supervision, this position requires utilizing reasoning skills to identify missing or needed information and relying on policies and procedures to work independently to secure prior authorizations and use various business applications to perform analysis and enter necessary data. Position is on-site. Who We Are Rapid City Medical Center is a physician clinic dedicated to excellence, choice, and patient-centered care. We prioritize building strong relationships with our patients, partnering with them throughout their health journey. Our team of 90 physicians and advanced practice providers, supported by over 400 employees, combines leading-edge technology with medical expertise to ensure efficient and effective appointments and smooth insurance interactions. We thrive on collaborating with smart, compassionate individuals. Our work can be challenging, but we are motivated by serving our families, friends, and community in meaningful ways. We value work-life balance and career satisfaction, offering competitive wages, exceptional benefits, and a workplace where you can feel proud of your contributions. Ourbenefits packageincludes health, dental, and vision insurance, 401(k) with profit sharing, life insurance, short- and long-term disability coverage, seven paid holidays plus a floating birthday, paid time off (PTO), and flexible scheduling to support important personal and family milestones. JOB DUTIES: Serves as a member of the clinic care team by providing service that further facilitates the ongoing care of that patient. Initiates prior authorizations as required by payers for diagnostic imaging procedures and specialized medications. Accurately processes prior authorization requests in accordance with RCMC policy and procedures and communicates back to nurse/provider team in a timely manner. Accountable to achieve prior authorization processing productivity and accuracy standards. Protects and maintains confidentiality and privacy of all prior authorization and member information. Demonstrates ability to appear for work on time, knowledge of medical terminology, follow directions from a supervisor and interact well with coworkers and patients. Develop, document, and maintain a prior authorization matrix for all payers. Maintains confidentiality of all pertinent information to assure that employee, patient, and visitor rights are protected. Handles all information regarding the organization in a manner that assures strictest confidentiality is maintained at all times. Other responsibilities as assigned based on business needs. EXPERIENCE:Minimum of one year work experience in medical service. KNOWLEDGE: Experience in business/professional written and verbal communication. General understanding of medical terminology, insurance billing, or coding background desirable. Exceptional customer relation skills. Intermediate level of computer knowledge with experience in Microsoft Office Products. PHYSICAL/MENTAL DEMANDS: Ability to walk, stand, and sit for periods of time. Ability to sit and review information on a computer screen for extended periods of time. Normal motor skills and eye-hand coordination. Must have manual dexterity to operate computer keyboard and standard office equipment. Occasional stress from dealing with multiple projects. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.