Patient care coordinator jobs in Reading, PA

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)

Job DescriptionBonds Eye Care, Inc is a full-scope optometry practice located in Downingtown, PA We are seeking a patient care coordinator on a full-time basis Main Responsibilities: o Answer the telephone and schedule appointments o Maintain patient records and orders o Help patients check-in and check-out o Perform pre-test imaging and glaucoma testing (no prior experience is necessary) Other Responsibilities may include: o Assist with Accounts Receivable o Assist with orders for contacts and eyeglasses Job Requirements: o Strong communication o Attention to detail o Professional demeanor o Integrity and honesty Hours of work Monday-Thursday 8:15am-5:00pm* Fri 8:30am-1:30pm* Saturday and Sunday CLOSED *Subject to change to 9am-3pm Health insurance, 401k, and eye care benefits offered No prior eye care experience necessary All training will be provided. Interested candidates email resume to: *********************

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Lititz, PA Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

We are a leading provider of homecare services throughout Pennsylvania. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities What You Will Do: Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Qualifications: Bilingual required ODP experience preferred Passion and dedication to help those in need Strong work ethic Strong communication skills High school diploma/GED (associate's degree or bachelor's degree preferred) #MP123

Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Kaiser Permanente to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. Company Name: Kaiser Permanente Job Description: Job Summary: Assists in the planning, development, and implementation of respiratory care programs that coordinate high-quality, cost-effective care for patients with Sleep Disorders. Collaborates with managers, physicians, and patient care staff to identify and resolve pulmonary care system issues. Directly facilitates pulmonary care functions that expedite the patients' work-up and follow-up in both the hospitals and clinics. Essential Responsibilities: - Educate patients in a class room setting on various sleep disorders. - Instruct patients on home diagnostic sleep equipment. - Reading sleep studies and providing preliminary diagnosis to patients. - Instruct patients on the proper use of therapeutic equipment used for Obstructive Sleep Apnea and other home ventilatory support systems. - Process referrals to other sleep entities and healthy living providers. - Assists in the planning, development, and implementation of respiratory care programs that coordinate high-quality, cost-effective care for patients with COPD, hypoventilation, neuromuscular disease, Sleep Apnea, and all other sleep disorders. Collaborates with managers, physicians, and patient care staff to identify and resolve Sleep Disorder issues as well as Pulmonary Care Issues. - Conduct follow-up consultations with CPAP users to ensure adherence or refer patients to alternative treatment. Inform patients of the sleep physicians' final results. Provide case manager consultations to patients referred by the physicians. - Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation and licensure requirements (if applicable), and Kaiser Permanente's policies and procedures. In addition to defined technical requirements, accountable for consistently demonstrating service behaviors and principles defined by the Kaiser Permanente Service Quality Credo, the KP Mission as well as specific departmental/organizational initiatives. Also accountable for consistently demonstrating the knowledge, skills, abilities, and behaviors necessary to provide superior and culturally sensitive service to each other, to our members, and to purchasers, contracted providers, and vendors. Kaiser Permanente is an EEO/AA Employer. Basic Qualifications: Experience Minimum one (1) year of sleep disorder-related experience required. Education Bachelors Degree in Respiratory Care, Health Care Administration, or four (4) years of experience in a directly related field required. High School Diploma or General Education Development (GED) required. License, Certification, Registration - Polysomnographic Technologist Certificate from Board of Registered Polysomnographic Technologists OR Registered Respiratory Therapist - Sleep Disorder Specialist Certificate from the National Board of Respiratory Care - Respiratory Care Practitioner License (California) - Registered Respiratory Therapist Certificate from the National Board of Respiratory Care - Basic Life Support Additional Requirements: Knowledge of federal, state, and local regulations. Computer skills and experience with nasal CPAP and BIPAP equipment required. Must be able to work in a Labor/Management Partnership environment. Preferred Qualifications: Recent experience facilitating performance improvement projects and experience planning, coordinating, and implementing programs preferred. Recent experience in patient education in respiratory disease and sleep disorders preferred.

Front Desk Coordinator - Full Time/Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities * Greet and check in patients, providing a friendly and professional first impression * Manage the flow of patients through the clinic in a timely, organized manner * Present and sell wellness plans and membership packages confidently and accurately * Support the clinic's sales goals by converting new and returning patients into members * Answer phone calls and assist with appointment scheduling and patient inquiries * Re-engage inactive members and maintain up-to-date patient records using POS software * Assist with clinic marketing efforts and community outreach * Maintain a clean, organized front desk and clinic environment * Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications * High school diploma or equivalent required * Minimum one year of customer service and sales experience preferred * Strong phone, computer, and multitasking skills * Energetic, motivated, and confident in a goal-driven environment * Positive attitude with a team-oriented mindset * Must be able to stand/sit for long periods and lift up to 50 pounds * Office management or marketing experience is a plus Schedule This role requires 40 hrs / week availability in the clinic with occasional local travel to community events. Compensation and Benefits * Starting pay: $20 per hour + Bonus * Medical and PTO pay * Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.

Full-time Description Smilebuilderz Mission To develop an elite team of professionals that set the standard for providing quality oral healthcare solutions. Through our consistent professionalism and effectiveness, we will become admired by our peers and respected by our patients. Summary of Benefits • Paid Time Off for FT Staff • Paid Holidays • Discounted Dental Services • EAP Services • Employee Referral Program • Employee Discounts • Employee Events Throughout the Year IN ADDITION, SMILEBUILDERZ OFFERS: • Medical, Dental, & Vision Insurance • Flexible Spending Account • Health Savings Account • Voluntary Accident & Critical Illness Benefit • Voluntary Term Life Insurance • Long Term & Short Term Disability • 401(K) Plan Job Summary: The Patient Care Coordinator's primary responsibility is managing a doctor's schedule by developing and maintaining relationships with patients. Essential Job Functions: Greet all new patients assigned to your doctor by introducing yourself as the Care Coordinator. Review all new patients' paperwork prior to visit when available, or at visit if not previously submitted and added to document center. Confirm all necessary consents and clearances are in patient document center prior to the time of appointment. Confirm appointments are scheduled correctly and in the appropriate time frames. Verify that all lab cases are present for scheduled appointments. Prepare and review daily schedule prior to the beginning of the day; present any concerns or modifications needed to maintain a full schedule. Prepare and present patient treatment to include: Doctor's recommended treatment, Treatment options, Treatment timeline Patient education to the value of treatment recommendations. Financial arrangements Schedule treatment Actively participate in filling your hygiene teams schedule Maintain pre-authorization records, resubmission of denials, and scheduling of approvals. Monitor Dentrix reports to locate unscheduled treatment. Provide checkup calls to all emergency and complex cases. Maintain patient relationships by acknowledging patient life milestones, family events, and birthdays. Other Functions: Assist with other projects and tasks as assigned by the General Manager. Policy, procedure, standards and scopes of practice. Exceptional customer service skills. Strong communication skills. Professional demeanor. Exceptional patient education ability. Self motivation Ability to multitask. Ability to facilitate change as directed. Excellent keyboard/computer skills. Team focused. Machines/Tools/Equipment: Basic computer systems and practice management software. Multi-line phone system. Working Conditions: 12 hour shifts. Shift differential applies to Saturdays! Required to sit for extended periods of time. Primarily a controlled office environment with frequent exposure to clinical situations. Join our Team Today! Click the following link to learn more! **********************************************************************

Job Details Springville Rd. - New Holland, PADescription Our Mission, Vision, & Model of Care At Union Community Care, our purpose is at the forefront of all that we do: we stand for whole health to help you live your fullest life. We envision vibrant and healthy communities supported by inclusive healthcare that embraces each member's unique culture, needs, and values, and emboldens them to make healthful choices that fuel their well-being and the well-being of others. We believe in whole health. This means we address and heal disease but equally important, we work at the causes of the causes, the social ills that must be addressed to achieve true equity. We listen, learn, and embrace the complex lives and unique strengths of our patients, and we work hard to break down all barriers to care. This means we look through a grassroots lens. We connect with our communities because we are our communities. Each of us is a neighbor, a friend, a family member, and together, we are a trusted community health center. Qualifications JOB SUMMARY The Patient Access Specialist I functions as part of the clinical care team and is responsible for delivery of excellent customer service and accurately and efficiently performing patient registration, exit and appointment scheduling. SPECIFIC JOB DUTIES 1. Ensure all patients and visitors feel warmly welcomed at all Union Community Care sites. Set the tone for a superb care experience. 2. Provides superior telephone customer service for patients seeking access or assistance. This can include rotation through Call Cloud. 3. Verifies all patient demographic and insurance information and applies predetermined sliding fee discount. 4. Verifies coverage of insurance if needed (must keep password current for PROMISe, Navinet, Department of Public Welfare and other insurances). 5. Answers incoming phone calls (at site or in Call Cloud) professionally and knowledgably about Union Community Care access and services. 6. Fully understands and can apply the Sliding Fee Discount Policy and Procedures. Offers Sliding Fee Discount to all patients. Applies sliding fee in Athena. 7. Works buckets including appointments to schedule and reschedule. Checks the Portal Bucket for appointment requests. Contracts patients to reschedule cancelled appointments. 8. Monitors Solution Reach appointment communication platform and cancels, schedules and changes appointments as requested by patients. 9. Collects applicable fees or co-payments at the time of registration, prior to the scheduled visit. 10. Performs patient check-in ensuring that all consents are current, patient account is current, and all demographic data is up to date and accurate in the e-HR. 11. Prepares daily batch report and reconciles cash drawer using the registration collection closing procedure. 12. Performs daily importing and scanning of necessary paperwork and forms, labels and routes documents to the appropriate recipient in Athena, deletes duplicate documents and cover sheets. 13. Performs patient exit, scheduling any necessary follow up appointments and providing patients with orders and care instructions. 14. Helps with other team duties including cleaning rooms, printing labels, work follow-up buckets, reviews team buckets and handles anything that can be appropriately handled by medical reception including labeling and routing of documents and other tasks as needed. 15. Performs other work-related duties as assigned. POSITION REQUIREMENTS High School Diploma or G.E.D., Administrative Assistant Degree or Medical Assistant Degree Excellent customer service and interpersonal skills Exhibits excellent communication skills Attention to detail Good basic computer skills Strong team player Compliance with HIPAA regulations Knowledge of medical terminology a plus English proficiency required ESSENTIAL FUNCTIONS In order to fulfill the requirements of this position, duties 1-15 are considered essential functions of the job. ORGANIZATIONAL INVOLVEMENT This position is required to participate in mandatory all staff meetings, team meetings and trainings.

Job Description RMA of Philadelphia, part of IVIRMA North America network of top fertility practices is currently seeking a hard-working, reliable and motivated person for our Front Desk/Patient Services Coordinator position in our Wayne, PA location. This is a Full-Time position typically Monday-Friday 6:45am-3:45pm but hours might vary. The Patient Services Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive Practice image to our patients. Essential Functions and Accountabilities: Welcomes and greets all patients and visitors. Comforts patients by anticipating their anxieties and answering their questions. Follows provider appointment templates and guides patients through their visit. Assesses schedule conflicts and problems with recommendations for solutions. Collects payments as required; works with Finance to ensure all insurance information is entered and up to date. Works closely with patient's care team to coordinate total patient care. Processes medical records requests. Handles administrative tasks such as filing, sorting faxes, and answering phones. Schedules and confirms appointments. Works with other departments to ensure the office is in excellent condition. Supports office by ordering supplies and maintaining the front desk and waiting room areas. Academic Training: High School Diploma or equivalent (GED) - required Associate's degree - a plus Area: Administrative Management or other related field Position Requirements/Experience: 1+ years practical experience working in a similar position Experience in a patient-facing role - preferred Experience working in medical/healthcare industry 2+ years practical experience working in a customer service setting Technical Skills: Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred. IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. Medical, Dental, Vision Insurance Options Retirement 401K Plan Paid Time Off & Paid Holidays Company Paid: Life Insurance & Long-Term Disability & AD&D Flexible Spending Accounts Employee Assistance Program Tuition Reimbursement About IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & *********************** EEO “IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”

Job Description Patient Services Coordinator Supervisor IVI RMA is looking for a Patient Services Coordinator Supervisor for their location in Wayne, PA. This is a full-time role Monday-Friday. Job Purpose: The Patient Services Supervisor will assist the Patient Services Manager in the direct oversite and daily management of all Patient Services Employees. They are responsible for the training and development of their employees. This role will play a large part in building a solid foundation for departmental workflow to ensure optimal care is provided to all patients. Essential Functions and Accountabilities: Onboards and trains new hires in all aspects of Patient Services Ensures understanding and consistency in key departmental areas such as policies, procedures, and patient care. Observes employee and patient interactions to provide coaching, guidance, and support. Frequently visits satellite offices to provide face-to-face support. Develops and continuously evaluates training curriculum to ensure safety, compliance, and productivity. Ensures that reconciliation reports are run and completed daily. • Monitors how the employees record and process patient financial information and collect patient charges. Establishes best practices in reviewing errors and making recommendations to remediate and improve. Collaborates with the Patient Services Assistant Manager to ensure coverage across offices to maintain a fully functional department seven days a week, including all weekends and holidays Performs hands-on the Patient Services' functions as needed due to absenteeism, open-to-hire, unusually high patient volume, etc. • Assists with employee management through coaching, counseling, and employee development. Supervisor Responsibilities (if applicable): Ensure that team members have the necessary training for proper performance and development. Transmit the Company's policies (health and safety, labor legislation, training, etc.) to ensure compliance. Academic Training: High School Diploma or equivalent (GED) - required Associate's degree - a plus Area: Administrative Management or other related field Position Requirements/Experience: 3+ years practical experience working in a related field Previous Team Lead or Supervisor experience - preferred Technical Skills: Knowledge of Microsoft Office Suite: Word, Excel, Access, and OneNote - required Performance management IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. Medical, Dental, Vision Insurance Options Retirement 401K Plan Paid Time Off & Paid Holidays Company Paid: Life Insurance & Long-Term Disability & AD& Flexible Spending Accounts Employee Assistance Program Tuition Reimbursement About IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & *********************** EEO “IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”

Job DescriptionSalary: Based on Experience INTRODUCTION TO BRYN MAWR DERMATOLOGY*:We are a dermatology practice that offers general dermatology, Mohs micrographic surgery, and a large repertoire of cosmetic products and procedures. We pride ourselves in providing superior customer service, cutting edge esthetic offerings and unparalleled medical care. POSITION OVERVIEW: Patient Coordinator will be responsible for a variety of duties including patient registration, self-pay collection, payment posting as well as exhibiting poise, tact and compassion when dealing with patients. SPECIFIC RESPONSIBILITIES: Greeting incoming scheduled patients and adhering to intake procedures Triage phone calls and document all patient interactions in the EMR Be the 1st step in billing by collecting complete and accurate demographics and insurance information Obtain and record revenues Protect patients rights according to HIPAA guidelines A plethora of ever-expanding administrative tasks Hours can vary from week to week but always range between 35 & 40 hrs/week Monday Fridays are typically the days you will be scheduled, but an occasional Saturday may be required APPLICANT CHARACTERISTICS WE ARE LOOKING FOR: Focused on customer service Enjoys a fast-paced environment Positive and professional attitude Well-organized with attention to detail Experience scheduling/navigating EMRs (Nextech) is a plus

The Scheduling Specialist is responsible for coordinating and managing all aspects of patient appointment scheduling for Durable Medical Equipment (DME), Positive Airway Pressure (PAP) devices, and oxygen therapy services. This role ensures timely and efficient delivery, setup, maintenance, and pickup of medical equipment while providing exceptional customer service to patients and healthcare providers. The lead specialist serves as a subject matter expert, conducts new hire training and mentor to the team. Essential Functions and Job Responsibilities: Patient Appointment Scheduling: Schedule and coordinate delivery appointments for DME, PAP, and oxygen equipment with patients, ensuring optimal timing based on patient needs and technician availability. Manage appointments for new equipment and coordinate multi-visit installations for complex medical devices. Service Coordination: Arrange routine maintenance visits, equipment exchanges, and compliance checks in accordance with manufacturer requirements and patient care plans. Schedule pickup appointments for returned, discontinued, or recalled equipment while ensuring proper documentation. Emergency and Urgent Request Management: Prioritize and expedite scheduling for critical patient needs including emergency oxygen deliveries, CPAP equipment failures, and urgent equipment replacements. Coordinate after-hours and weekend service delivery when required. Communication and Customer Service: Contact patients to confirm appointments, provide delivery time windows, and communicate any schedule changes or delays. Manage patient inquiries regarding appointment scheduling and provide exceptional customer service throughout the scheduling process. Healthcare Provider Coordination: Collaborate with physicians' offices, home health agencies, and hospital discharge planners to coordinate equipment delivery timing with patient discharge and treatment plans. Ensure seamless transitions from healthcare facilities to home care settings. Schedule Management and Conflict Resolution: Handle scheduling changes, cancellations, and rescheduling requests efficiently while minimizing disruption to other appointments. Resolve scheduling conflicts and optimize appointment slots to maximize daily productivity. Documentation and Reporting: Maintain accurate scheduling records, patient contact information, and appointment outcomes in scheduling systems. Generate daily, weekly, and monthly scheduling reports and performance metrics for management review. Technology and System Management: Utilize scheduling software, route optimization tools, and patient management systems effectively. Update patient scheduling preferences, special delivery instructions, and access requirements in system databases. Quality Assurance and Compliance: Follow established scheduling protocols and procedures to ensure consistent service delivery. Support quality assurance initiatives and maintain compliance with operational standards and patient care requirements. Maintains patient confidentiality and functions within the guidelines of HIPAA. Completes assigned compliance training and other education programs as required. Maintains compliance with AdaptHealth's Compliance Program. Performs other related duties as assigned. Competency, Skills, and Abilities Scheduling Expertise: Knowledge of healthcare scheduling best practices, patient care coordination, and medical equipment delivery coordination with relevant experience Technical Proficiency: Advanced proficiency in scheduling software, route optimization tools, Microsoft Office Suite, and patient management systems with ability to learn modern technologies quickly. Healthcare Industry Knowledge: Understanding of DME, PAP, and oxygen therapy equipment, patient care requirements, and healthcare delivery timelines with awareness of medical equipment urgency levels. Communication Skills: Excellent verbal and written communication skills with professional phone manners for patient interactions and ability to coordinate with healthcare providers and internal teams. Organizational Skills: Exceptional time management, diligence, multitasking abilities, and capacity to manage competing priorities in fast-paced healthcare environment. Problem-Solving: Strong analytical thinking, critical thinking skills, and ability to resolve scheduling conflicts while maintaining patient satisfaction and operational efficiency Professional Attributes: Empathy and patience when dealing with patients, professional ethics, adaptability to changing schedules, and commitment to providing exceptional customer service. Work Style: Ability to work independently with minimal supervision while collaborating effectively with cross-functional teams and contributing to department objectives. Requirements Education and Experience Requirements: High school diploma or equivalent required Associate's degree in business administration, Healthcare Administration, or related field preferred Previous experience in healthcare scheduling, customer service, or administrative support preferred. Specialist Level: (Entry Level): One (1) year of work-related experience Senior Level: One (1) year of work-related experience plus Two (2) years exact job experience Lead Level: One (1) year of work-related experience plus Four (4) years exact job experience Physical Demands and Work Environment: Extended sitting at computer workstations with repetitive keyboard and mouse use; occasional standing, bending, and lifting to 20 pounds. Professional office setting with variable stress levels during peak scheduling periods, urgent patient requests, and operational deadlines. Proficiency with computers, office equipment, telecommunications systems, and scheduling software applications Sustained concentration, diligence, and ability to manage confidential patient information with discretion. Communication: Professional verbal and written communication skills for patient interactions and stakeholder coordination at all organizational levels Ability to work independently with minimal supervision and flexibility for occasional extended hours during emergency situations or peak operational periods.

Full-time Description Job Title: Front Office Coordinator Employment Classification: Non-exempt, Hourly Status: Full Time Travel Required: Occasionally Pottstown and rarely King of Prussia The Front Office/Patient Access Coordinator is responsible for demonstrating knowledge and application of job duties and functions under the direction of his/her manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides assistance, as needed, during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values. Summary of Duties and Responsibilities Check patients in and out Copy/scan insurance cards Take patient photo Collect co-pays and deductibles Post payments to patient account Encourage portal utilization Ensure that all required consent forms are signed Balance all money collected at the end of day and prepare deposit Answer telephone, handle all calls appropriately, and schedule appointments for new and existing patients Enter patient demographics, insurance, and referral information into IMS Prepare front desk prior to the start of clinic: confirm benefits on all testing patients, print schedules, unroll phones (if applicable), prepare all paperwork, and check messages Scan testing sheets and all other paperwork as needed Cancel and reschedule appointments as needed Keep up with medical records requests, medical records phone messages and reminders, chart views, and scan old charts into IMS as requested Process Allergy Zone purchases Responsible for individually assigned front office tasks; reminders and cancellations, failed faxes, send online survey, DOMA calls, returned mail, website appointment requests, insurance needed reminders, night calls, recall cards, adding new referring providers to IMS, recall report, and patient portal responses Maintain and follow HIPAA policies and procedures Travel to satellite clinics as scheduled Requirements Abilities, Knowledge and Skills Effective communication skills to include: Ability to fluently speak and read English Ability to read and interpret documents such as safety rules, handbooks, policies, and procedure manuals Ability to communicate effectively, verbally and written, with all levels of staff and patients Education, Prior Work Experience, Special Skill And Knowledge Requirements High school diploma or GED required Prior medical office experience, preferred Strong computer skills Must be a quick learner, organized, and team oriented Excellent communication and customer service skills Previous customer service experience Valid Driver's License required Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks Ability to travel to satellite offices, as needed Must be at least 18 years of age Ability to work with patients directly and pleasantly Ability to work independently Physical Demands and Work Environment Physical Demands The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands. While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, front office staff may be sitting 80% of their shift. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. The noise level in the work environment is usually moderate; lighting is in the standard range. The employee is subject to diseases and conditions that exist in a healthcare setting. EEOC Compliance Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 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We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)

Drayer Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Lancaster, PA Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Front Desk Coordinator - Full Time/Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities Greet and check in patients, providing a friendly and professional first impression Manage the flow of patients through the clinic in a timely, organized manner Present and sell wellness plans and membership packages confidently and accurately Support the clinic's sales goals by converting new and returning patients into members Answer phone calls and assist with appointment scheduling and patient inquiries Re-engage inactive members and maintain up-to-date patient records using POS software Assist with clinic marketing efforts and community outreach Maintain a clean, organized front desk and clinic environment Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications High school diploma or equivalent required Minimum one year of customer service and sales experience preferred Strong phone, computer, and multitasking skills Energetic, motivated, and confident in a goal-driven environment Positive attitude with a team-oriented mindset Must be able to stand/sit for long periods and lift up to 50 pounds Office management or marketing experience is a plus Schedule This role requires 40 hrs / week availability in the clinic with occasional local travel to community events. Compensation and Benefits Starting pay: $20 per hour + Bonus Medical and PTO pay Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.

Schedule: Monday-Friday 7:40am-5:30pm Smilebuilderz Mission To develop an elite team of professionals that set the standard for providing quality oral healthcare solutions. Through our consistent professionalism and effectiveness, we will become admired by our peers and respected by our patients. Summary of Benefits * Paid Time Off for FT Staff * Paid Holidays * Discounted Dental Services * EAP Services * Employee Referral Program * Employee Discounts * Employee Events Throughout the Year IN ADDITION, SMILEBUILDERZ OFFERS: * Medical, Dental, & Vision Insurance * Flexible Spending Account * Health Savings Account * Voluntary Accident & Critical Illness Benefit * Voluntary Term Life Insurance * Long Term & Short Term Disability * 401(K) Plan Job Summary: We are seeking a compassionate and organized Pediatric Dental Patient Care Coordinator to join our multi-specialty dental practice. This role is essential in providing an exceptional experience for our young patients and their families, ensuring smooth coordination of care, and assisting with scheduling, insurance, and communication between the clinical and administrative teams. Key Responsibilities: Patient Experience & Communication * Serve as the first point of contact for pediatric patients and their families, ensuring a warm and welcoming environment. * Educate parents and guardians about treatment plans, post-visit care, and financial responsibilities. * Address patient concerns with empathy, helping to ease dental anxiety for children. Scheduling & Appointment Coordination * Schedule, confirm, and manage patient appointments, including recalls and follow-ups. * Optimize provider schedules to ensure efficient patient flow. * Coordinate referrals and specialty appointments when needed. Insurance & Billing Support * Verify insurance benefits and eligibility before appointments. * Assist with claim submissions, pre-authorizations, and financial arrangements. * Explain treatment costs and payment options to parents in a clear and professional manner. Administrative & Compliance Responsibilities * Maintain accurate and up-to-date patient records in the practice management system. * Ensure compliance with HIPAA and other regulations regarding patient information. * Assist with front desk duties, such as answering phones, checking in patients, and processing paperwork. Join our Team Today! Click the following link to learn more! ********************************************************************** Requirements Qualifications & Skills: Required: * Previous experience in a dental or medical office, preferably in pediatrics. * Strong customer service and communication skills, especially when working with children and parents. * Proficiency in dental software and insurance verification. * Ability to multitask in a fast-paced environment while maintaining attention to detail. * Compassionate and patient-focused attitude. Preferred: * Knowledge of dental terminology and pediatric dental procedures. * Experience handling Medicaid and private dental insurance claims.

Job DescriptionDescription: Job Title: Front Office Coordinator Employment Classification: Non-exempt, Hourly Status: Full Time Travel Required: Occasionally Pottstown and rarely King of Prussia The Front Office/Patient Access Coordinator is responsible for demonstrating knowledge and application of job duties and functions under the direction of his/her manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides assistance, as needed, during assigned duty hours; participates in department activities; promotes independence; adherence to the attendance policy; encourages socialization; advocates for the quality of life of our patients while maintaining compliance with all applicable laws, regulatory and organizational standards; supports the company's core values. Summary of Duties and Responsibilities Check patients in and out Copy/scan insurance cards Take patient photo Collect co-pays and deductibles Post payments to patient account Encourage portal utilization Ensure that all required consent forms are signed Balance all money collected at the end of day and prepare deposit Answer telephone, handle all calls appropriately, and schedule appointments for new and existing patients Enter patient demographics, insurance, and referral information into IMS Prepare front desk prior to the start of clinic: confirm benefits on all testing patients, print schedules, unroll phones (if applicable), prepare all paperwork, and check messages Scan testing sheets and all other paperwork as needed Cancel and reschedule appointments as needed Keep up with medical records requests, medical records phone messages and reminders, chart views, and scan old charts into IMS as requested Process Allergy Zone purchases Responsible for individually assigned front office tasks; reminders and cancellations, failed faxes, send online survey, DOMA calls, returned mail, website appointment requests, insurance needed reminders, night calls, recall cards, adding new referring providers to IMS, recall report, and patient portal responses Maintain and follow HIPAA policies and procedures Travel to satellite clinics as scheduled Requirements Abilities, Knowledge and Skills Effective communication skills to include: Ability to fluently speak and read English Ability to read and interpret documents such as safety rules, handbooks, policies, and procedure manuals Ability to communicate effectively, verbally and written, with all levels of staff and patients Education, Prior Work Experience, Special Skill And Knowledge Requirements High school diploma or GED required Prior medical office experience, preferred Strong computer skills Must be a quick learner, organized, and team oriented Excellent communication and customer service skills Previous customer service experience Valid Driver's License required Acceptable results on Office of Inspector General, State Medicaid Exclusions, Abuse Registry Checks, Background Screenings, Drug Screen, and Sanction Checks Ability to travel to satellite offices, as needed Must be at least 18 years of age Ability to work with patients directly and pleasantly Ability to work independently Physical Demands and Work Environment Physical Demands The physical demands described, here, are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the physical demands. While performing the duties of this job, the employee is regularly required to use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, stoop, kneel, crouch, reach, push, pull, bend and sit. On average, front office staff may be sitting 80% of their shift. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Specific communication abilities required by this job include the ability to talk and hear in order to converse with others, discern, convey, express oneself, and exchange information. Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. The noise level in the work environment is usually moderate; lighting is in the standard range. The employee is subject to diseases and conditions that exist in a healthcare setting. EEOC Compliance Family Allergy & Asthma provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please Complete Survey to be Considered: ************************************** M7SYDhF/102127 Requirements: