Patient care coordinator jobs in Rockford, IL - 96 jobs
All
Patient Care Coordinator
Patient Coordinator
Front Desk Coordinator
Patient Service Representative
Registration Specialist
Practice Coordinator
Scheduling Coordinator
Clinical Care Coordinator
Registration Specialist II
Elgin Community College 4.0
Patient care coordinator job in Elgin, IL
About ECC:
Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person-students, staff members, faculty members, and campus visitors-feels valued. The work of each ECC employee is central to the college's mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie.
Work Schedule:
Monday through Friday - some evening hours required.
Rate of Pay:
This is a Full-Time Support Staff position at grade 11, with an annual salary range of $36,494 to $48,659. The salary offer will be based on education and experience, in alignment with the College's compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable.
Benefits:
Medical, Dental, Vision Insurance
Life and Long-Term Disability Insurance
Flexible Spending Account (FSA, DCA, Commuter)
Retirement Plans (Pension, 457b, 403b)
Time Off with Pay
Professional Development/Expense
Tuition Reimbursement
Employee Assistance Program (EAP)
Sick Banks
FLSA Status:
Non-Exempt
Grant Funded:
No
Job Summary:
An employee in this classification performs work of moderate difficulty by assisting students in the registration process. Work is distinguished by the ability to maintain student records related to enrollment and residency. General supervision is received by the assigned manager.
Required Knowledge:
1. High school diploma or High School Equivalency (GED/HSE), with a minimum three years previous customer service experience or equivalent combination of education and/or experience.
2. Considerable skill in organizing work to meet established deadlines while maintaining attention to detail.
3. Considerable skill in problem solving and analytical deduction.
4. Considerable skills in verbal and written communication.
5. Working skill in the use of the Microsoft Office Suite, including but not limited to Word, Excel, Access and Publisher
6. Working skill in interpersonal interaction to be applied to a variety of individuals with differing education, ethnic and socio-economic backgrounds.
7. Working skill in operating a personal computer, applicable software and peripheral equipment as well as learning and adapting to new and updated programs and technology.
8. Must be available to work a flexible schedule, including evenings and weekends when required by the department's needs.
Desired Knowledge, Skills & Abilities:
Associates degree or 60 hours of college credit preferred.
Essential Duties:
1. Provide students and general community information and communication on all college service programs, departments, personnel, policies and procedures. Communicate information regarding semester class scheduling, campus activities, admission process, alternative schedules, fees, new student orientations, etc.
2. Orient new staff in the registration department of processes to ensure consistent services
3. Register students for credit and non-credit classes; research, verify and monitor compliance with prerequisites.
4. Assist and resolve issues for students registering in person on online.
5. Verify student records and process any necessary changes to ensure accuracy.
6. Enter incoming transcript information into database.
7. Accurately filing student documents using a variety of modalities, including, but not limited to, scanning and linking.
8. Determine residency for tuition costs and monitor address changes for residency status.
9. Complete enrollment verifications
10. Maintains required training, licensure and/or certifications
11. Maintains confidentiality of privileged information and adheres to applicable privacy laws
12. Demonstrates sensitivity, understanding and respect of diverse populations within the workplace.
13. Maintains an understanding of the work of colleagues to effectively provide backup and/or support for co-workers during times when the division is short-staffed or experiencing an increased volume of work.
14. Adheres to department guidelines for attendance and punctuality
Other Duties:
Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department.
Perform other job-related duties as assigned which pertain to the job description.
Physical Demands:
Light (up to 25 lbs occasionally or 10 lbs frequently)
Visual Acuity:
Close visual acuity (e.g. computer, assembly)
Work Environment:
Moderate noise
Environmental Conditions:
Typical office or administrative
Current SSECCA Union Member Information:
The initial posting date for this position is 09/04/2025. Elgin Community College Support Staff Association(SSECCA) members that apply by 09/11/2025 and meet the posted minimum qualifications will receive full consideration.
Equal Employment Opportunity Statement:
Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers.
In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College's EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.
$36.5k-48.7k yearly 60d+ ago
Looking for a job?
Let Zippia find it for you.
Patient Care Coordinator
Smile Brands 4.6
Patient care coordinator job in Rockford, IL
As a PatientCareCoordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
M-W 8:30-5:30 & Th 7-4:30
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* 1-2 years of Dental or Medical insurance experience required
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$18-$20/hr
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$18-20 hourly Auto-Apply 19d ago
Patient Care Coordinator-Rockford & Dixon, IL
Sonova
Patient care coordinator job in Rockford, IL
Connect Hearing, part of AudioNova 3957 N. Mulford Rd. Suite 2 Rockford, IL 61114 404 N. Galena Ave. Suite 120 Dixon, IL 61021 Current pay: $19.00-20.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm
3 days Rockford/2 days Dixon
What We Offer:
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing CareCoordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing CareCoordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing CareCoordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
$19-20 hourly 55d ago
Patient Care Coordinator-Rockford & Dixon, IL
Sonova International
Patient care coordinator job in Rockford, IL
Connect Hearing, part of AudioNova
3957 N. Mulford Rd. Suite 2 Rockford, IL 61114
404 N. Galena Ave. Suite 120 Dixon, IL 61021
Current pay: $19.00-20.00 an hour + Sales Incentive Program!
Clinic Hours: Monday-Friday 8:30am-5:00pm
3 days Rockford/2 days Dixon
What We Offer:
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing CareCoordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing CareCoordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing CareCoordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
$19-20 hourly 47d ago
Scheduling Coordinator (31146)
Ime Resources
Patient care coordinator job in Rockford, IL
ExamWorks is looking for a detail oriented Scheduling Coordinator to join our team!
The Scheduling Coordinator is responsible to schedule and coordinate appointments with clients, physicians and examinees. This position ensures that client specific requirements for provider specialty and location are met, and that all ancillary services are arranged.
The schedule is Monday to Friday 8:30am-5:00pm CT.
This is a hybrid role where you will be required to be on site two weeks at a time, about every 2-3 months. This is to ensure all outgoing mail is being handled.
ESSENTIAL JOB FUNCTIONS:
Schedule examinations through the system database.
Schedule and confirm appointment dates and times with physicians' offices.
Communicate with clients regarding appointment scheduling, physician CV's, appointment changes, no shows, cancellations, and receipt of medical records and/or images.
Confirm receipt of records for record review referrals.
Prepare and send exam notification letters daily.
Communicate with physicians, clients and or examinees.
Submit client invoice and/or issues to accounting if charges are incurred.
Ensure prompt pre-payment for services issued when required.
Coordinate ancillary services such as interpretation, chaperones, transportation, and or exam site rentals when needed.
Respond to requests for report status and/or information.
Provide support to other offices as needed.
Arrange lodging and or transportation for out-of-town examinees.
Process mail, deliveries and shipments as needed.
Participate in various educational and or training activities as required.
Perform other duties as assigned.
Qualifications
Education and/or Experience
High school diploma or equivalent required.
A minimum of one year related experience; or equivalent combination of training and experience.
Experience in a medical office preferred.
QUALIFICATIONS
Ability to consistently handle multiple phone lines with heavy call volume.
Ability to operate computer, fax, copier, scanner, and telephone.
Must be able to type a minimum of 35 W.P.M.
Ability to follow instructions and respond to upper managements' directions accurately.
Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
Must demonstrate exceptional communication skills.
Must be able to work independently, prioritize work activities and use time efficiently.
Must be able to maintain confidentiality.
Must be able to demonstrate and promote a positive team -oriented environment.
Must be able to stay focused and concentrate under normal or heavy distractions.
Must be able to work well under pressure and or stressful conditions.
Must possess the ability to manage change, delays, or unexpected events appropriately.
Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.
About Us:
ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.
ExamWorks offers a fast-paced team atmosphere with competitive benefits (medical, vision, dental), paid time off, and 401k.
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
$32k-45k yearly est. 16d ago
Patient Service Representative
Furststaffing
Patient care coordinator job in Rockford, IL
Make a Difference in Healthcare at a Local Clinic FurstStaffing has a need for a Patient Service Representative to join the staff at a local clinic. The Patient Service Representative will be responsible for maintaining current patient demographics, informing clients about clinic programs and protocols, managing patient flow by scheduling and directing clients to the appropriate area or department of the clinic and ensuring proper clinic staff or departments are notified. This is a Furst-to-Hire position. Hours: 9:30am to 6pm M-FPay: $15.23/hour with a .50 differential for bilingual abilities. Will also increase with related work history and longevity.Benefits: FurstStaffing Benefits Patient Service Representative Responsibilities:
Comply with established policies and procedures, objectives, HIPAA, safety and environmental standards
Educate clients on all clinic programs and protocol
Coordinate with medical team to ensure consistent patient flow
Accommodate all scheduling needs using clinic standards and guidelines
Ensure accuracy of all patient information, as well as protecting the patient's rights by maintaining confidentially of personal and financial information
Manage and reconcile cash drawer
Collect data for routine and publication
Maintain office supply inventory
Patient Service Representative Requirements:
Bilingual English/Spanish preferred
High school diploma or equivalent
Understand basic math
Show follow-through, assume responsibility and use good judgment
Communicate effectively and diplomatically with patients, external insurance providers, and contracting entities and facility personnel
Possess strong customer service skills
Demonstrate punctuality and dependability
Show ability to understand and follow verbal and written communication
Demonstrate ethical conduct
Ability to multi-task
Strong attention to detail
Ability to solve problems
Pleasant and professional demeanor
Please contact Denessa or Courtney at 815-229-7810; or apply here.
$15.2 hourly 19d ago
New Patient Coordinator (Rockford)
Orthodontic Experts Ltd.
Patient care coordinator job in Rockford, IL
About us:
At Orthodontic Experts, we are passionate about delivering exceptional patientcare and advancing the standard of orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, Indiana, and Indianapolis, and more on the way, we are a rapidly growing organization committed to transforming smiles and changing lives.
We are seeking dedicated team members who share our commitment to high-quality care and who embody our Core Values:
Accountability
Continuous Improvement
Inclusion
Integrity
Respect
Teamwork
Transparency
If you're looking to grow your career with a purpose-driven, patient-centered organization, please apply with us.
Job Description:
You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.
Duties include but are not limited to:
Taking clear x-rays.
Taking clear photos.
Taking accurate scans for retainers.
Assisting in sterilizing equipment.
Maintaining clean working environment (not limited to picture & X-ray area).
Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
Assist in meeting and/or exceeding monthly and annual clinic goals.
Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
Participate in Marketing Events
Other tasks as assigned.
Requirements
High School Diploma/ GED
New PatientCoordinators should have the ability to work independently, and in a team setting.
Computer skills
New PatientCoordinators should have the ability to travel & transport self to other practice locations.
Minimum 6 months Chairside experience.
Travel to Beloit and Dekalb
Working Hours/ Location/Pay:
Monday - Wednesday 8:45am - 5:00pm
Thursday & Friday 6:45am - 3:00pm
2 Saturdays per month
5051 S. State Street , Rockford, IL 61108
Full time
Rate of pay - 17$
Benefits (for our full-time employees):
Paid Training
Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
Clinical Bonuses
Paid Time Off
Holiday Pay
Medical, Dental, Vision, and Life Insurance
Accident Insurance
Short-Term Disability
Long-Term Disability
Employee Assistance Program
Health Savings Account
Dependent Care Account
401(k) and matching
Pet Insurance
Tuition Assistance Program
Identity Theft Protection
MetLife MetLaw Legal Insurance
Transit Reimbursement - Commuter Account
Free and discounted Orthodontic Treatments
Salary Description Pay: $17.00 per hour
$17 hourly 56d ago
Front Desk Coordinator - Round Lake Beach, IL
The Joint 4.4
Patient care coordinator job in Round Lake, IL
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Thursday and Friday; 930 am- 7:00 pm, Saturday 930 am - 4pm * Need Urgently *
PTO
Pay Range $16/hr -$18/hr Depending on Experience + BONUS Potential
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$16-18 hourly 38d ago
Community Practice Coordinator (1552) (Multiple Positions)
Northern Illinois University 3.5
Patient care coordinator job in DeKalb, IL
With approximately 16,000 students, NIU is one of the largest public universities in the state of Illinois. The Department of Psychology is committed to building and sustaining an inclusive and equitable working and learning environments for all of our students, staff, and faculty. NIU's geographical reach extends beyond its main DeKalb campus (65 miles west of downtown Chicago, 60 miles from the O'Hare International Airport, and 40 miles west of Naperville - a booming community with one of the best school systems in the nation.) to satellite campuses in Naperville, Rockford, Hoffman Estates, and Chicago as well as to students online. Illinois Department of Children and Family Services contracts with the Department of Psychology employs 97 staff across the state of Illinois and is committed to enhancing outcomes for the children and families served.
Position Summary
The Community Practice Coordinator [CPC] will work in collaboration with judicial and child welfare agencies, community partners, and stakeholders to plan, implement, manage, and support the evaluation of the local Safe Babies Court Team (SBCT). To effect system and practice change, the CPC is a champion for the voice of infants and toddlers and a support for family engagement for parents participating in Early Childhood Court Teams. The CPC utilizes coaching strategies and techniques to ensure family-centered; trauma and developmentally informed case management practices.
Essential Duties and Responsibilities
Clinical Practice
* Plans and provides coordination and facilitation of monthly Child and Family Team Meetings and written clinical documentation to the Court Team
Clinical Consultation
* Coordinates and facilitates clinical staffing with the support of DCFS clinical consultation to identify clinical needs and review clinical treatment, barriers and family well-being outcomes.
Community Engagement
* Identifies and addresses service gaps in communities through community partnerships; coordinates with case management processes through identification and acquisition of effective and evidence-based interventions to support identified child and family needs
* Creates connections with community partners to recruit for and develop an Active Community Stakeholders Team.
* Develops relationships with community providers to explore referral processes and problem solve methods to expedite access
Legal Consultation
* Provides leadership for advance preparation for court hearings and represents the manager and director through participation in weekly court hearings; works with the local judiciary, child welfare leadership and Zero to Three to model practice that enhances a highlighted focus on the unique developmental needs of infants and toddlers and their families.
* Coordinates support of Judicial Leadership in the convening and facilitation of the monthly Court team meetings to promote collective impact for systems change.
Coaching
* Coordinates the training of partners through the assessment of learning needs and provides individual and team level education and coaching for implementation of Safe Baby Court Team (SBCT) core priority concepts and integration of evidence-based child welfare practices as required to achieve specified outcomes.
Continuous Quality Improvement
* Facilitates coordination of the Core Court Team's training and continuous quality improvement by supporting strategic decision-making and interpreting operational policies and processes. Engages in the evaluation of the Court Team's effectiveness by collecting and interpreting data and on-going reflection of practice through data exploration and strategic planning to improve practice outcomes.
* Responsible for the facilitates the use of resources for obtaining case level data collection, analysis and reporting protocols to be used with assigned agencies and by the evaluation team.
Training/Technical Assistance
* Administers the assessment of the Court Team's training and Technical Assistance needs and serves as a point of contact with the National and local content matter experts for the provision of educational opportunities to meet those needs.
* Provides program knowledge through active participation in monthly Networks and Community Coordinators virtual practice calls with other Court Team communities.
* In collaboration with DCFS, responsible for implementing program priorities in the implementation of program evaluation and research activities.
Minimum Required Qualifications (Civil Service)
n/a
Knowledge, Skills, and Abilities (KSAs) (Civil Service)
n/a
Specialty Factors (Civil Service)
N/A
Preferred Qualifications (Civil Service)
n/a
Minimum Required Qualifications (SPS)
* Masters's degree in social work, child development, or related field.
* Three (3) years of work experience in infant/early childhood development or infant/young children's mental health, or case management, or related field.
* Demonstrated experience with systems change and/or community collaboration.
Additional Requirements (SPS)
* Working knowledge of infant/toddler social-emotional development and impact of abuse and neglect.
* Knowledge of historical trauma, intimate partner violence, mental health, substance use disorders, social health determinants, and developmental and intellectual disabilities.
Preferred Qualifications (SPS)
* Licensed Clinical Social Worker (LCSW), Professional Counselor (LCPC), Clinical Psychologist.
* Five (5) years of relevant work experience.
* Working knowledge of infant/toddler social-emotional development and impact of abuse and neglect.
* Knowledge of historical trauma, intimate partner violence, mental health, substance use disorders, social health determinants, and developmental and intellectual disabilities.
Physical demands/requirements
* The position requires the individual to be in person, so the ability to travel to Winnebago county court is necessary.
$47k-66k yearly est. 8d ago
Patient Service Representative
Rodasi LLC
Patient care coordinator job in Hoffman Estates, IL
Full Job Description
Patient Service Representative
The Ardent Counseling Center is a culture-first organization that cares how our team members feel on a daily basis. We foster a safe environment where our team members are free to be themselves, make mistakes, ask for help when they need it, and experience the power of leading a high-functioning team. As a Patient Service Representative, you will provide day-to-day positive experiences to internal and external customers.
The Ardent Counseling Center has a part-time/full-time Patient Service Representative (PSR), position available (15-40 Hours/Week).
Duties and Responsibilities:
Report to the Office Manager, provide office support at the front desk for Behavioral Health services, including but not limited to: reception, scheduling, and patient assistance related duties at designated points of service to ensure a high-quality level of patient service and satisfaction.
Greets incoming patients and visitors. Assures patient demographics and eligibility are correct.
Collects co-pays and balances due.
Respond to patient and visitor questions in a timely and appropriate manner utilizing knowledge of the organization's policies and procedures.
Establish good communication with other departments, team members, other physician offices, hospitals, or patients in response to requests for information, follow-up, or problem resolution.
Perform various clerical duties as needed in assigned work areas.
Assist with medical records and clinical personnel as needed.
Maintain work and waiting areas in a neat and professional manner.
Attend staff meetings as requested.
Ability to handle and prioritize work in a fast-paced environment and be able to multitask. Must be able to critically respond in emergency situations.
Register new patients and schedule new and follow-up appointments via Electronic Health Record System. Reschedule appointments and follow up on canceled and missed appointments.
Qualifications:
Customer Service, in a medical environment with six months to a year preferred.
EHR experience preferred
Must have basic computer skills (Word processing, Excel, and EHR)
Job Type: part-time
Pay: $15.00 - $17.00 per hour
Benefits:
401(k) matching
PTO
Schedule:
Monday to Friday
Experience:
EHR systems: 1 year (Preferred)
Work Location:
Hoffman Estates,IL Williamsburg, IA, Grinnell, IA
Company's website:
********************
$15-17 hourly Auto-Apply 60d+ ago
Patient Experience Coordinator (Huntley)
TVG-Medulla
Patient care coordinator job in Huntley, IL
COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.
TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better.
Job Description
Where Purpose Meets Growth. Where Passion Fuels Healing.
Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience -
we're looking for YOU.
At our clinic, we don't just care for patients - we champion them
.
As a
Patient Experience Coordinator
, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!
WHO YOU ARE
You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.
You're perfect for this role if you are:
Energetic, outgoing, and a team player
A clear communicator and compassionate listener
Detail-oriented and organized, even in a busy setting
Calm under pressure, with the ability to multitask
Inspired by wellness, movement, and human connection
Eager to grow into leadership, clinical training, or patientcare roles over time
No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.
WHY YOU'LL LOVE WORKING HERE
Full-time position with a flexible 4 or 5-day work week
Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months.
Clinics are open Monday-Thursday and Saturday mornings
Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location)
PTO, and holiday pay for select company holidays
Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
Complimentary Chiropractic Care for you and your family
Profit Sharing Incentive Program
Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
Ongoing mentorship and leadership development - we invest in YOU!
WHAT YOU'LL DO
Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
Collaborate with a high-energy team to create a positive, healing environment every day.
YOUR FUTURE STARTS HERE.
We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential.
Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of.
Apply
NOW
to become a
Patient Experience Coordinator
and help patients feel seen, heard, and healed - one visit at a time!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
$17-18 hourly 14h ago
Front Desk Coordinator
IVX Health
Patient care coordinator job in Algonquin, IL
FT Front Desk Coordinator | Chicago North Market
Primary location: Algonquin, IL | Flex to Schaumburg, IL
Monday - Friday + rotating Saturdays | Day shift
We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors.
This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional.
About the Role
As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.
What You'll Do
Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
Collaborate with Clinical Teams - Coordinatepatient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days
What We're Looking For
1-3 years of front desk or administrative experience in a medical or healthcare setting
High School Diploma or GED required
Strong understanding of insurance verification, billing basics, and the patient intake process
Proficiency in EHR/EMR systems and scheduling software
Knowledge of medical terminology and patient-facing protocols
Exceptional customer service and communication skills
Ability to multitask in a fast-paced environment while staying organized and accurate
Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve
Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows
Why You'll Love IVX Health
We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find:
Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays
Supportive Culture: Work with a compassionate, values-driven team
Professional Growth: Tuition reimbursement, CEU access, and development opportunities
Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more
Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits
Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for 401(k), health benefits, and other company-provided benefits; some of these benefits may also be available to part-time employees.
Chicago Area Pay Range$23-$25.30 USD
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security.
Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses.
401(k) Retirement Plan - Secure your future with a competitive company match.
Disability Coverage - Voluntary short-term and long-term disability plans to protect your income.
Fertility and Family Support - Resources and benefits designed to support fertility care and family planning.
Life and AD&D Insurance - Financial protection for you and your loved ones.
Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being.
Education Assistance - Tuition reimbursement and certification support to help you grow in your career.
Continuing Education - Access to a CEU library for ongoing professional development.
Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about.
Employee Referral Bonus - Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
Privacy Policy
$23-25.3 hourly Auto-Apply 8d ago
Dental Front Office
Bartlett Dental Specialist
Patient care coordinator job in Bartlett, IL
Job Description
The Dental Receptionist manages front-office operations to ensure seamless patient experience and efficient clinic workflow. Key responsibilities include coordinating provider schedule, making patient appointments, patient outreach, and providing compassionate patient support.
Key Responsibilities
PatientCoordination: Greet and check in patients, assist with intake forms, and communicate with clinical team to schedule follow up appointments as necessary.
Schedule Management: Efficiently book, confirm, and adjust appointments for providers to minimize wait times and maximize office productivity.
Financial & Insurance Management: Verify insurance coverage, process claims, collect co-payments, and explain treatment financing or payment plans to patients.
Records & Compliance: Maintain accurate digital patient records and ensure strict adherence to HIPAA privacy standards.
Office Operations: Handle multi-line phone systems, office emails, faxes, manage office inventory, and coordinate with dental labs and suppliers.
Patient Experience: Address patient concerns with empathy and professionalism, helping to ease patient anxiety regarding dental procedures, answering their questions ensuring they have the best experience.
Qualifications & Skills
Education: High school diploma or equivalent is required
Technical Proficiency: Preferred experience with dental practice management software (e.g., Dentrix, Eaglesoft, or Open Dental), Google Suite, and Microsoft Office Suite.
Industry Knowledge: Preferred familiarity with dental terminology, ADA billing codes, and insurance verification processes.
Core Skills:
Strong multitasking and time management in fast-paced environments.
Expert verbal and written communication.
Detail-oriented for error-free data entry and billing
Apply Today!
$29k-37k yearly est. 5d ago
Front Desk / Patient Services Representative
Healthaxis Management
Patient care coordinator job in East Dundee, IL
Join Our Team as a Front Desk / Patient Services Representative!
Are you a friendly and organized professional with a passion for helping others? HealthAxis Management, located in East Dundee, IL, is looking for a dedicated Front Desk / Patient Services Representative to be the welcoming face of our organization. If you thrive in a fast-paced environment and enjoy working with people, this could be the perfect opportunity for you!
About Us
At HealthAxis Management, we pride ourselves on providing exceptional service and fostering a supportive environment for both our patients and team members. Our mission is to ensure every patient feels cared for and valued from the moment they walk through our doors. We're a close-knit team that values professionalism, collaboration, and a commitment to excellence.
What You'll Be Doing
As a Front Desk / Patient Services Representative, you'll play a vital role in ensuring the smooth operation of our office. Your responsibilities will include:
Greeting patients warmly and professionally, ensuring they feel welcome and comfortable.
Managing appointment scheduling and maintaining an organized calendar.
Answering phone calls and addressing patient inquiries with care and accuracy.
Assisting with patient check-ins and check-outs, including verifying insurance information.
Maintaining accurate records and handling administrative tasks efficiently.
Collaborating with team members to ensure a seamless patient experience.
What We're Looking For
To excel in this role, you'll need:
At least 1 year of experience in a similar role, preferably in a healthcare or customer service setting.
Strong interpersonal and communication skills to interact effectively with patients and team members.
Excellent organizational skills and attention to detail.
Proficiency in managing schedules and handling administrative tasks.
A friendly and professional demeanor with a commitment to providing outstanding service.
Why Join HealthAxis Management?
While we do not offer additional benefits at this time, we believe in creating a positive and supportive workplace where your contributions are valued. At HealthAxis Management, you'll have the opportunity to make a meaningful impact on our patients' experiences while working alongside a team that shares your dedication to quality care.
Ready to Apply?
If you're ready to bring your skills and passion for patientcare to HealthAxis Management, we'd love to hear from you! Take the next step in your career and apply today. We're excited to meet you and discuss how you can make a difference as part of our team.
Make a difference every day-join HealthAxis Management as our new Front Desk / Patient Services Representative!
$30k-35k yearly est. 27d ago
Clinical Care Coordinator
Wishope Recovery
Patient care coordinator job in Brodhead, WI
Job DescriptionBenefits:
401(k)
Dental insurance
Health insurance
Paid time off
About us
We are committed to providing clinical care, education, and research in the field of addiction treatment and recovery. Our care is personalized to meet the needs of each person who comes through our doors and integrated to address co-occurring mental health conditions. Our #1 priority is to help the client first sustain and then maintain long-term recovery.
Our Clinical CareCoordinator will be the liaison for our Medical, Clinical and Support staff to ensure our Clients are receiving fluid, comprehensive treatment. This is an administrative Clinical CareCoordinator position. In this crucial role, you will be:
Intaking, discharging and checking in new clients
Ensuring all prescription medications are delivered and/or secured at the facility in a timely manner
Ensuring accuracy of all medications throughout the entire medication process (from receiving medications, to logging medications and to medication administration)
Facilitating internal doctor visits for medical psychiatric intake and medical reviews, per medical staff schedule times
Being the liaison between Medical, Clinical and Support staff
Ensuring a warm, welcoming presents when introducing clients to our facility and its services
Collecting drug screens and submitting to the lab if necessary
Submitting prescriptions as needed for clients
Confers regularly with the Clinical, Medical, and Support staff regarding patientcare. Attends and participates in the unit activities such as therapy groups, family meetings as appropriate, staffing, unit meetings, etc.
Utilizing and streamlining an electronic medical record (EMR) for all documentation and communication with Medical, Clinical and Support staff
Assess medical/mental status and side effects and report observations back to the clinical team
Is responsible for the protection of the rights and confidentiality of all clients while ensuring that all clients are treated with respect, dignity and free from any discrimination.
Gives thorough report to oncoming Clinical, Medical and Support staff
Manage and oversee Behavioral Health Technicians daily operations
Assist with client activities, if necessary
Benefits offered:
Medical and Dental Insurance
Paid Time Off
Retirement savings account
A culture of resources, education, advocacy and peer support
Interdisciplinary team approach
Qualifications:
Valid driver's license (Required)
CBRF certification (Preferred)
Excellent verbal and written communication skills
Experience with residential treatment offering mental health and/or substance use services (Preferred)
Work independently AND ability to work as a team in circumstances
EEO Statement
Iris Health Clinic provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.
$41k-59k yearly est. 20d ago
Patient Care Coordinator-Elgin, IL
Sonova International
Patient care coordinator job in Elgin, IL
Connect Hearing, part of AudioNova
1530 N. Randall Rd. Suite 110 Elgin, IL 60123
Current pay: $18.00-20.00 an hour + Sales Incentive Program!
Clinic Hours: Monday-Friday, 8:30am-5:00pm
What We Offer:
Medical, Dental, Vision Coverage
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing CareCoordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing CareCoordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing CareCoordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
$18-20 hourly 56d ago
Front Desk Coordinator - Round Lake Beach, IL
The Joint Chiropractic 4.4
Patient care coordinator job in Round Lake, IL
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Thursday and Friday; 930 am- 7:00 pm, Saturday 930 am - 4pm *
Need Urgently *
PTO
Pay Range $16/hr -$18/hr Depending on Experience + BONUS Potential
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Powered by JazzHR
XRzeJ40FaC
$16-18 hourly 3d ago
Front Desk Coordinator
IVX Health
Patient care coordinator job in Algonquin, IL
Job Description
FT Front Desk Coordinator | Chicago North Market
Primary location: Algonquin, IL | Flex to Schaumburg, IL
Monday - Friday + rotating Saturdays | Day shift
We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors.
This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional.
About the Role
As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.
What You'll Do
Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
Collaborate with Clinical Teams - Coordinatepatient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days
What We're Looking For
1-3 years of front desk or administrative experience in a medical or healthcare setting
High School Diploma or GED required
Strong understanding of insurance verification, billing basics, and the patient intake process
Proficiency in EHR/EMR systems and scheduling software
Knowledge of medical terminology and patient-facing protocols
Exceptional customer service and communication skills
Ability to multitask in a fast-paced environment while staying organized and accurate
Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve
Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows
Why You'll Love IVX Health
We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find:
Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays
Supportive Culture: Work with a compassionate, values-driven team
Professional Growth: Tuition reimbursement, CEU access, and development opportunities
Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more
Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits
Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for 401(k), health benefits, and other company-provided benefits; some of these benefits may also be available to part-time employees.
Chicago Area Pay Range$23-$25.30 USD
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security.
Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses.
401(k) Retirement Plan - Secure your future with a competitive company match.
Disability Coverage - Voluntary short-term and long-term disability plans to protect your income.
Fertility and Family Support - Resources and benefits designed to support fertility care and family planning.
Life and AD&D Insurance - Financial protection for you and your loved ones.
Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being.
Education Assistance - Tuition reimbursement and certification support to help you grow in your career.
Continuing Education - Access to a CEU library for ongoing professional development.
Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about.
Employee Referral Bonus - Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
Privacy Policy
$23-25.3 hourly 15d ago
Patient Experience Coordinator (St. Charles)
TVG-Medulla
Patient care coordinator job in Saint Charles, IL
COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.
TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better.
Job Description
Where Purpose Meets Growth. Where Passion Fuels Healing.
Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience -
we're looking for YOU.
At our clinic, we don't just care for patients - we champion them
.
As a
Patient Experience Coordinator
, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!
WHO YOU ARE
You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.
You're perfect for this role if you are:
Energetic, outgoing, and a team player
A clear communicator and compassionate listener
Detail-oriented and organized, even in a busy setting
Calm under pressure, with the ability to multitask
Inspired by wellness, movement, and human connection
Eager to grow into leadership, clinical training, or patientcare roles over time
No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.
WHY YOU'LL LOVE WORKING HERE
Full-time position with a flexible 4 or 5-day work week
Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months.
Clinics are open Monday-Thursday and Saturday mornings
Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location)
PTO, and holiday pay for select company holidays
Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
Complimentary Chiropractic Care for you and your family
Profit Sharing Incentive Program
Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
Ongoing mentorship and leadership development - we invest in YOU!
WHAT YOU'LL DO
Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
Collaborate with a high-energy team to create a positive, healing environment every day.
YOUR FUTURE STARTS HERE.
We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential.
Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of.
Apply
NOW
to become a
Patient Experience Coordinator
and help patients feel seen, heard, and healed - one visit at a time!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
$17-18 hourly 14h ago
New Patient Coordinator (Algonquin)
Orthodontic Experts Ltd.
Patient care coordinator job in Algonquin, IL
About us:
Orthodontic Experts is dedicated to quality care and orthodontic excellence, we are a community committed to making a difference in the lives of our patients. We are looking for the best of the best to join our team as a New PatientCoordinator. We currently have 29 offices in the greater Chicagoland area, Wisconsin and Indiana. This year we are on track to open additional offices! Our core Values consist of the following:
Accountability
Continuous Improvement
Inclusion
Integrity
Respect
Teamwork
Transparency
Job Description:
You will be greeting new patients and welcoming them to the practice. Following the office introduction, you take records (pictures and x-rays) which will be utilized to set a treatment plan for the new patient.
Duties include but are not limited to:
Taking clear x-rays.
Taking clear photos.
Taking accurate scans for retainers.
Assisting in sterilizing equipment.
Maintaining clean working environment (not limited to picture & X-ray area).
Work with the Treatment Coordinator to ensure patient case acceptance by orchestrating a “warm hand-off” to the TC.
Assist in meeting and/or exceeding monthly and annual clinic goals.
Cover topics such as payment options and provide the patient with general information regarding insurance coverage as it relates to orthodontics.
In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
Participate in Marketing Events
Other tasks as assigned.
Requirements:
High School Diploma/ GED
New PatientCoordinators should have the ability to work independently, and in a team setting.
Computer skills
New PatientCoordinators should have the ability to travel & transport self to other practice locations.
Minimum 6 months Chairside experience.
Bilingual - Spanish
Requirements
Working Hours/ Location:
Monday - Wednesday 8:45am - 5:00pm
Thursday & Friday 6:45am - 3:00pm
2 Saturdays per month
Two 9.30 am to 6.00 pm shifts per month
136 S. Randall Rd , Algonquin , IL 60102
Travel to Dekalb
Full time
Rate of pay - 17$
Benefits (for our full-time employees):
Paid Training
Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
Clinical Bonuses
Paid Time Off
Holiday Pay
Medical, Dental, Vision, and Life Insurance
Accident Insurance
Short-Term Disability
Long-Term Disability
Employee Assistance Program
Health Savings Account
Dependent Care Account
401(k) and matching
Pet Insurance
Tuition Assistance Program
Identity Theft Protection
MetLife MetLaw Legal Insurance
Transit Reimbursement - Commuter Account
Free and discounted Orthodontic Treatments
Salary Description Pay: $17.00 per hour
How much does a patient care coordinator earn in Rockford, IL?
The average patient care coordinator in Rockford, IL earns between $22,000 and $51,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Rockford, IL
$34,000
What are the biggest employers of Patient Care Coordinators in Rockford, IL?
The biggest employers of Patient Care Coordinators in Rockford, IL are: