Patient care coordinator jobs in Rocky Mount, NC

Job Description This position is responsible for providing clerical assistance to the Hospice Team Leader and clinical staff of a designated team. Duties include data entry into the patient's electronic medical record, printing and tracking of physician signatures on orders, obtaining prescriptions from physicians, and appropriate disposition of patients within Allscripts. Additional duties are performed as assigned by the Team Leader. The schedule for this position is Monday-Friday 8:00am-5:00pm; available one weekend shift per quarter; one major and one minor or three minor holidays per year. Responsibilities what you do Process comfort packs and routine admission orders; omit medications as directed by RN and fax to Enclara Pharmacia. Enter comfort packs and routine admission orders into Allscripts. Complete changes in patient data in Allscripts. Update Netsmart with patient transfers and discharges Run accumulated orders by team. Remove unnecessary orders. Send appropriate orders to Team Leaders for approval. Reprint corrected orders as necessary. Copy and mail orders to attending physicians. Track orders sent for signature. Send received orders to Medical Records. Follow up with physician offices for orders not received. Process discharge summaries for receiving provider notification. Distribute facility patient materials on newly admitted and recurring facility patients. Assist with monthly Enclara billing audits. Create, review and fax IDG materials. Entering and monthly update of physician licensure. Complete Medicare Part D coverage entry in patient medications. Mail re-certifications to physicians; track and follow-up as needed. Reorder expiring comfort packs. Provide coverage for absent CTAs as needed. Assist with clerical office duties as necessary. Coordinate delivery of patient care for assigned patient care area on a 24-hour/day basis. Coordinate and problem-solve patient care issues with patients, families, physicians, agency staff and other health care providers as indicated. Ensure documentation of patient care is complete, timely, and accurate in accordance with TL processes, policies, procedures and regulatory requirements. Manage various personnel actions including coordination of scheduling. Develop and implement processes to enhance clinical operations and practices for ongoing quality improvement. Coordinate clinical compliance with all regulatory and accreditation needs of the agency. Participate in interdisciplinary group (IDG) meetings and case conferences. Oversee preparation of per diem staff calendar/scheduling. Attend seminars/workshops as appropriate. Covers at least one holiday per year as assigned. Professionally manages time, people, and technology. Perform other duties as assigned by supervisor. Expectations how you do it TL Core Values are exemplified in all interactions with internal and external customers. Adheres to TL policies, procedures and guidelines. Adheres to NHPCO Ethical Practices. Comply with Medicare and Medicaid Guidelines. Requirements what you need Active Licensed Practical Nurse and 1-2 years experience in a healthcare setting working with busy phones, scheduling and regular multitasking. Must possess good organizational skills and be able to work independently. Must be able to enter, travel, and function in the workplace as appropriate to the need. Must have sensory abilities to complete communication and documentation requirements of the job. May be required to lift up to 30 pounds. May be required to sit at a computer monitor and use repetitive motor techniques for prolonged periods of time. Experience using computer patient information systems, Word and Excel required. Experience in a healthcare setting, knowledge of 485's preferred.

Job Title : Patient Care Representative Department : Patient Services Reports To : Patient Services Manager FLSA Status : Non-exempt (hourly) Work Schedule: Monday-Friday, 8:00 A.M. - 5:00 P.M. Summary: The Patient Care Representative is a vital role within Orthopaedics East & Sports Medicine Center. The Patient Care Representative will be responsible for coordinating patient surgeries, (while supporting the teams that schedule MRIs, injections, and physical therapy appointments), managing messages and correspondence from patients, offering financial counseling to patients, supporting the referral process, and serving as the authorization representative for insurance companies. The Patient Care Representative will work closely with our team of healthcare professionals to ensure that all patients receive high-quality care and attention. This position requires compliance with OrthoEast's compliance standards, including its Code of Conduct, Compliance Program, and policies and procedures. Such compliance will be an element required as part of the job duties and considered during performance evaluations. Essential Duties and Responsibilities: The Patient Care Representative will be responsible for the following: Coordinating patient surgeries, ensuring that patients are scheduled for the appropriate procedures and that all necessary paperwork is completed. Maintain and review a list of surgeries for provider(s) for potential contact and follow-up within the post-op period. Serving as the authorization representative in conjunction with our support team, ensuring that patients receive the necessary coverage for their procedures. Obtain authorizations and schedule referrals, diagnostic testing, physical therapy, surgical procedures, etc. as needed. Offering financial counseling to patients, providing information about payment options and financial assistance programs. Managing messages and correspondence from patients, responding to inquiries and forwarding messages to the appropriate healthcare professionals. Counsel patients and family members regarding physical care measures to promote improvement/recovery, symptom/complication management, expected outcomes/progression and social employment issues and education so they can make informed decisions about their care. Additional duties as assigned. Required Qualifications: The following qualifications are required for the Patient Care Representative position: Associate degree in healthcare administration, or related field preferred. Minimum of 2 years of experience in a healthcare setting. Minimum of 2 years of patient support experience. Knowledge of medical terminology and procedures. Knowledge of insurance authorization and billing. Strong computer skills, including proficiency with Microsoft Office and electronic medical records systems. Soft Skills: The following soft skills are required for the Patient Care Representative position: Ability to prioritize tasks and work independently. Experience in maintaining confidentiality in dealing with sensitive issues. Proven ability in making sound and accurate judgments in problem solving work issues. Ability to deal with frequent change, delays, and/or unexpected events. Successful record of follow through on commitments and demonstrated dependability. Must be willing to work in a team environment and contribute to building a positive team spirit. Must be highly organized to successfully manage multiple tasks simultaneously. Must demonstrate professionalism in all interactions with patients and vendors, as well as working across departmental lines to achieve goals. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ability to stand/walk for long periods of time while performing patient duties and conversing with physicians as well as long periods of sitting and performing clerical duties, including telephone calls and keyboarding. Mobility also required to support patients throughout the building.

Full-time Description About Us: At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us. Position Overview: We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality. Key Responsibilities: Patient Check-In and Check-Out: Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate. Payment Collection: Collect co-payments and manage billing inquiries. Appointment Scheduling: Schedule patient appointments and manage the calendar efficiently. Communication: Answer phone calls and emails promptly, providing accurate information and assistance. Referrals Management: Communicate with referring offices and follow up with patients as necessary. Schedule Preparation: Prepare daily schedules for the dental team and ensure all appointments are properly coordinated. Team Collaboration: Work closely with the clinical team to ensure seamless patient care and office operations. Qualifications: Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multi-task and manage time effectively in a fast-paced environment. Proficient in using dental practice management software (experience with [specific software] is a plus). Previous experience in a dental or medical office is preferred. A positive attitude and a team-oriented approach to work. Benefits: 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance Bonus Incentive Schedule: Monday, Tuesday, Thursday, Friday 6:30 a.m. to 5:00 p.m. and Wednesdays OFF

Patient Care Coordinator Atlantic Reproductive Medicine Specialists is calling all candidates who are interested in a full-time Patient Care Coordinator job in the Raleigh, NC area to apply to join our amazing team! WHY YOU SHOULD JOIN OUR TEAM We are an established fertility clinic that invests in our team and offers real opportunities for career growth. The work schedule for this position is 7:00 AM to 4:30 PM, Monday-Thursday and 7:00 AM to 3:00 PM on Fridays. We pay this full-time Patient Care Coordinator role at a starting wage depending on years of experience. Our team also enjoys great benefits, including medical, dental, a 401(k)-retirement plan, and additional supplemental insurance, such as life, short-term and long-term disability, and more! We also encourage a healthy work-life balance by offering paid time off, 9 paid holidays, and having our workday end at 3 pm on Fridays. If that wasn't enough, we also provide lunches and snacks as well as work uniforms and scrubs. We even make it easy to apply with our initial quick and easy mobile-optimized application. If we have your attention, please continue reading! ABOUT ATLANTIC REPRODUCTIVE MEDICINE SPECIALISTS We are a fertility clinic in Raleigh that blends a visionary approach to personalizing fertility care with the most advanced assisted reproductive technologies. We have more than 30 years of experience assisting patients in need through IVF, egg donation, sperm banking, and more. Our mission is to provide the highest possible level of personalized fertility care by forming meaningful relationships with our staff, our colleagues, our patients, and their doctors: Building Families Together™. Our staff is passionate about the work they do every day and work as a team to provide the best possible care to our patients. We understand that our employees are our most valuable asset. To attract and retain staff that is dedicated and always willing to go above and beyond, we offer competitive pay, generous benefits, and a positive work environment. ARE YOU A GOOD FIT? For this position at our fertility clinic, we are looking for someone who has a compassionate, empathetic nature in all interactions with patients. Ask yourself: Are you very knowledgeable in dealing with insurance companies? Do you have great communication skills and have a determination to advocate on behalf of patients? Can you manage your time well and prioritize multiple tasks effectively? Can you devote yourself to our patients and uprightly follow procedures and protocols? Do you take pride in quality service and look forward to learning more every day? If so, please consider applying for this Patient Care Coordinator position today! WHAT WE NEED FROM YOU As a Patient Care Coordinator in our fertility clinic, you play a big role in ensuring complete and accurate patient registration. Every day you will greet patients with a smile while maintaining a positive welcoming atmosphere. You will schedule, confirm, and reschedule appointments with a friendly demeanor. You will communicate with patients through email, in-person, or by phone. You love helping others while keeping our operations running smoothly. If you can do those things and meet the following requirements, we would be happy to have you as part of our team! 1+ years' experience in a medical office setting, preferably OB/GYN Ability to handle a fast-paced environment with strict attention to detail Strong communication skills both verbal and nonverbal Strong adaptability and flexibility skills Detail-oriented and computer-savvy Ability to accept feedback Strong organization, multi-tasking, and time management skills Ability to create and maintain positive working relationships with team members Apply today to become our full-time Patient Care Coordinator. We can't wait to hear from you! Location: 27617

Position Overview: Royal Oak Dental Group is dedicated to providing exceptional dental care. We believe that every patient deserves an incredible dentist who possesses both extensive knowledge and the ability to explain specific needs clearly and understandably. As a Patient Care Coordinator, you will play a crucial role in ensuring our patients receive comprehensive care, utilizing state-of-the-art equipment, and the expertise of our highly trained doctors. Benefits: Health, Dental, Vision, and Life Insurance 401(k) Paid Time Off (PTO) and Holiday Pay Competitive pay Schedule: Monday through Thursday 7:00 a.m. to 4:30 p.m. Key Responsibilities: Patient Interaction: Serve as the first point of contact for patients, welcoming them warmly and addressing their needs professionally and empathetically. Answer phone calls, triage issues, and handle patient requests, concerns, and complaints in a friendly and efficient manner. Discuss treatment plans, insurance coverage, and patient balances clearly with patients. Scheduling and Coordination: Schedule appointments and manage the daily schedule to optimize efficiency and capacity. Ensure all hygiene patients are scheduled for follow-up appointments at the end of their visit. Work on continuing care and overdue treatment lists, contacting patients promptly once preauthorization is received from insurance. Payment Handling: Determine patient co-pays, deductibles, and other expenses prior to appointments and document them accurately. Accept and record payments made at the time of service, via mail, and over the telephone. Present payment options to patients and make necessary arrangements according to practice protocols. Pre-Appointment Preparation: Ensure all necessary radiographs, lab cases, paperwork, and other information are updated and complete prior to patient appointments. Verify that medical clearances are received if needed before appointments. Administrative Support: Send requested records to patients and update patient files. Check in lab cases and document appointments with pertinent information. Assist the Team Lead with other administrative tasks as needed. Perform any other duties as assigned. Qualifications: Proficiency with Eaglesoft software is required. Strong phone and scheduling skills. Two years of dental experience is required. Excellent communication and interpersonal skills. Ability to manage multiple tasks efficiently and effectively. Join Royal Oak Dental Group and help us provide the best dental care to our patients with your exceptional organizational and communication skills.

Are you looking for an exciting opportunity where you can make a difference in the lives of patients? Raleigh Capitol Ear, Nose, and Throat is seeking a dedicated and compassionate Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will play a vital role in providing exceptional patient care and ensuring a smooth and efficient workflow within our clinic. In this position, you will have the opportunity to interact with patients on a daily basis, assisting them with scheduling appointments, answering their questions, and addressing any concerns they may have. You will also collaborate with healthcare professionals to coordinate patient care and ensure that each patient receives the attention and support they need. This position is ideal for someone who enjoys working in a fast-paced environment and has excellent communication and organizational skills. The pay for this position is competitive and commensurate with experience. If you are passionate about providing excellent patient care and want to be part of a team that values collaboration and professionalism, we encourage you to apply for this exciting opportunity. Your day as a Patient Care Coordinator As a newly hired Patient Care Coordinator at Raleigh Capitol Ear, Nose, and Throat, you can expect to play a crucial role in ensuring a seamless patient experience. On a day-to-day basis, you will be responsible for managing patient inquiries, assisting with scheduling appointments, and maintaining accurate patient records. You will have the opportunity to greet and check-in patients, ensuring they feel comfortable and well-informed throughout their visit. Additionally, you will coordinate patient referrals, communicate with healthcare providers, and facilitate the necessary paperwork. Attention to detail is crucial in this position, as you will be responsible for verifying insurance information and accurately entering patient data into the electronic medical records system. You will also collaborate with the clinical team to ensure a smooth patient flow and address any patient concerns or questions that may arise. This role requires exceptional communication skills, both in person and over the phone, as you will regularly interact with patients and their families. Your ability to work effectively in a fast-paced environment while maintaining a friendly and professional demeanor is essential to success in this role. Would you be a great Patient Care Coordinator? To excel as a Patient Care Coordinator at Raleigh Capitol Ear, Nose, and Throat, certain skills are essential. Strong organizational abilities are crucial in managing appointments, patient records, and coordinating care. You should have excellent attention to detail to ensure accuracy in patient data and insurance information. Exceptional communication skills are necessary for effectively interacting with patients, their families, and healthcare providers. The ability to empathize and provide compassionate support to patients during their visits is crucial. You should possess active listening skills to address patient concerns and questions accurately. Proficiency in using electronic medical records (EMR) systems and other healthcare software is highly desirable. Familiarity with scheduling tools and medical terminology is also advantageous. A solution-oriented mindset and the ability to work well under pressure are essential to meet the demands of a fast-paced clinic environment. You should be adaptable and flexible in handling unexpected situations while maintaining professionalism and patient confidentiality. If you possess these skills and are excited about contributing to the exceptional patient care provided by Raleigh Capitol Ear, Nose, and Throat, we invite you to apply for this position. Make your move If you believe that this position matches your requirements, applying for it is a breeze. Best of luck!

By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions. JOB PURPOSE: Receives and implements new equipment requests, determines reimbursement eligibility and coordinates the timely provision of services. Facilitates timely order movement through Numotion's order processing system. KEY RESPONSIBILITIES: § Assists customers with new equipment requests, obtains demographics, enters and maintains accurate data in order processing system while progressing orders through to completion. § Verifies insurance/funding eligibility and benefits, communicates to customers their financial responsibility, obtains prescriptions and any other medical documentation necessary to obtain funding. § Enters orders into order processing system assuring that efforts are made to accurately and completely perform intake steps. § Responds to customer inquiries, requests, and complaints in a timely manner working with other staff members to increase customer satisfaction and turnaround times. § Takes responsibility to completely resolve issues without additional transfers and/or de-escalate customers whenever possible. § Coordinates scheduling of ATP's and seating technicians for evaluations and adjustments requests. § Meets all set productivity and performance standards § Participates in New Equipment department initiatives to continually improve department results. § Other duties as assigned by manager § Utilize Numotion Leadership Principles to perform job with integrity, compliance, and values consistent with Numotion's mission. § Adhere to employee or customer confidentiality and comply with Numotion's policies and federal regulations. § Provide excellent customer service for all internal and external customers at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority. § The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management. REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE: § High school diploma or general education degree (GED) or equivalent combination of experience and education. § Minimum one year of customer service experience. PREFERRED COMPETENCIES AND QUALIFICATIONS: § Strong communication skills, both written and verbal § Strong listening, organization and priority setting skills. § Ability to work in a fast-paced environment and juggle multiple priorities. § Ability to think quickly, assess a situation and make a sound decision. § Ability to provide best-in-class customer service § Working knowledge of service order processing experience § Knowledge of complex rehab equipment and products § Prior experience working in durable medical equipment industry § Demonstration of exceptional interpersonal and problem-solving skills both internally and externally with customers. § Knowledge of MS Word, Excel, PowerPoint, and Outlook PHYSICAL WORK REQUIREMENTS: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. § Frequent use of hands, wrists, fingers associate with computer equipment. § Prolonged periods of time working at a desk and/or on a computer. § Occasionally move and reach with arms and hands. § Ability to communicate effectively. § Ability to work overtime as needed. At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

The Patient Service Representative enters and verifies confidential personal health information and financial information into computerized systems with a high rate of accuracy. They are also responsible for answering telephones, registering patients, scheduling appointments, collecting payments, and providing excellent customer service. Qualifications Education: * High School Diploma or equivalency; Associate's degree preferred Certifications & Licenses: * None Experience: * 1-3 years of experience in a Medical Front Office preferred. Experience and/or training in billing and charge entry; or equivalent combination of education and experience. Skills: * Experience with Microsoft Suite, Chrome, Internet Explorer. * Experience with Electronic Health Records. * Not required but helpful- bilingual; fluent in Spanish and English, demonstrating excellent oral and written skills in the language identified by the Health Center as being a language-of-need. Essential Duties and Responsibilities * Accurately perform front desk, patient enrollment, and patient assistance duties in a multi-department setting with five or more scheduling templates. * Greet all patients and visitors in a professional, friendly manner and provide assistance to those with special needs. * Check in patients, verify demographic and insurance information, collect co-pays and service payments, and maintain accurate daily collection logs. * Assist patients with the Patient Assistance Program and sliding fee scale, including processing applications, renewals, and providing related education. * Retrieve lab specimens from patients and deliver to the lab; support transportation coordination and assist with lifting bags or items when needed. * Monitor lobby areas, assist Security with packages and deliveries, and help facilitate interpretation services when necessary. * Maintain strict confidentiality and adherence to HIPAA regulations and KCHC policies at all times. * Provide clear and courteous communication both in person and over the phone; accurately route calls and take detailed messages. * Support families with health coverage questions, serve as a liaison with insurance programs, and educate on ACA enrollment and plan benefits. * Review and process enrollment applications for completeness and accuracy; follow up with patients and families as needed. * Participate in outreach events, continuing education, and team meetings to improve patient care and operational effectiveness. * Maintain a professional appearance, exhibit sound judgment, and demonstrate respect for individuals of all backgrounds. * Perform all other duties as assigned. Work Environment * Must be able and comfortable working in a variety of settings including, but not limited to, clinical environments and office spaces. * Must be able to work nights and weekends as departmental needs arise. Travel Requirements * None Core Competencies * Communication: Demonstrates strong verbal, written, and digital communication skills; able to clearly explain complex information. * Judgment & Decision-Making: Provides thoughtful input into operational and program decisions. * Accountability & Self-Management: Works independently and efficiently, managing multiple responsibilities with minimal supervision. * Teamwork & Collaboration: Builds effective working relationships across teams, departments, and the community. * Problem-Solving & Initiative: Applies critical thinking and initiative to resolve issues and improve service delivery. Knowledge, Skills, and Abilities * Delivers high-quality customer service with professionalism and cultural sensitivity. * Actively listens and communicates clearly across diverse populations. * Maintains confidentiality and handles sensitive information with discretion. * Applies knowledge of clinical and administrative standards and institutional policies. * Manages time effectively, prioritizing tasks and meeting deadlines. * Demonstrates community awareness and understanding of the population served. * Projects a professional image and provides leadership when delegating or guiding team efforts. Physical Demands * Occasionally required to sit, walk, reach, and handle materials. * May be required to lift or move items up to 25-50 pounds. * Verbal communication * Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Supervisory Responsibilities * None Compliance Responsibilities As part of Kinston Community Health Center's commitment to ethical practices and regulatory compliance, all employees are expected to: * Act in accordance with the KCHC Employee Handbook, policies and procedures, and all applicable federal and state laws. * Promptly report any known or suspected violations of compliance/safety standards. These responsibilities are essential to maintaining a culture of integrity and accountability across the organization.

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate and help guide individuals through their healthcare financial journey. This full-time position is located 100% onsite at a hospital in Greenville, NC, with a schedule of Sunday - Thursday 9:00AM-5:30PM. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * Medical, Dental & Vision Insurance * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * 7 paid Holidays * 2 Floating holidays * 1 Elevate Day (floating holiday) * Pet Insurance * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer

Full-time Description The Patient Access Representative will facilitate all components of the patients' entrance into the practice. This may include scheduling, registration, benefit verification, pre-certification, and financial clearance. The Patient Access Representative will be responsible for ensuring that the most accurate patient data is obtained and populated into the patient record. This team member must have an exceptional attention to detail and maintain knowledge and competence with insurance carriers, healthcare guidelines as well as federal, state and accreditation agencies. ESSENTIAL RESPONSIBILITIES: To perform this job, an individual must perform each essential function satisfactorily with or without a reasonable accommodation. Patient Interaction Answers calls for multiple areas in efficient and effective manner using standard greetings for opening of call, content of call and closure of call. Ensures accuracy in answering questions and assisting customer with requests to meet their needs. Demonstrate exceptional customer service and patient focus to make each encounter extraordinary. Verify and accurately capture patient demographics, insurance, and appropriate medical information. Schedule appointments using appropriate electronic system while following appropriate protocols for clinic/area, including prioritizing patient's health concerns according to the department's urgency. Ensure that patient questions and problems are resolved efficiently, effectively, and expeditiously within appropriate area of knowledge. Provide information to patients and callers regarding appointment, date, time, location, clinic guidelines, parking, etc. Captures customer information and document using messaging system to clinic staff and/or providers. Schedules appointments in electronic systems using guidelines for area/department including prioritizing patients' health problems according to their urgency while making safe and effective decisions. May include referrals, follow-up on overdue well visits, or overdue vaccinations. Updating patient files and appointment information accurately Communicating information and important details to other medical care staff Contacting insurance companies regarding coverage, preapprovals, billing, and other issues Processing payments from patients and handling billing issues between patients and insurance companies Managing various types of paperwork and other clerical duties Other Responsibilities Maintain strict confidentiality; adheres to all OSHA, HIPAA, and other federal, state, and local guidelines/regulations. Demonstrate dedication to the mission, vision, values, and goals of the organization. Regular and reliable attendance including attending monthly staff meetings. Perform other duties as assigned KNOWLEDGE AND SKILLS: The requirements listed below are representative of the knowledge, skills and/or abilities required. Education and/or Experience: High School diploma or GED required. Minimum one (1) year of customer service experience, healthcare experience preferred. Supervisory Responsibilities: None Computer Skills / Technical Knowledge: Proficient in the use of Microsoft Office Suite and familiarity of various EMR systems. General knowledge of computer applications for the frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals, and percentages. Ability to understand and identify statistical trend analysis. Ability to identify numerical trends and variances for financial analysis. Language Skills: Ability to understand, read, write, and speak English. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, safety data sheets (SDS) or governmental regulations. Ability to effectively present information, respond to questions and professionally interact with managers, employees, patients, vendors, the public, and diverse groups of people, particularly difficult/resistant patient populations and multiple types of providers in a variety of settings. Reasoning Ability: Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action. Other Qualifications: The ability to think critically, solve complex challenges and productively manage conflict. Must be able to handle multiple, simultaneous tasks effectively and efficiently. Strong verbal and written communication skills required. Must be detail oriented and organized with the ability to perform duties under pressure, prioritize workload, and timely meet deadlines. Must have the aptitude and ability to self-direct work. PHYSICAL AND MENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job responsibilities. While performing the duties of this job, the employee is occasionally required to stand; sit; walk for extended periods of time; use hands to touch, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend, crouch, or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 15 pounds. Required specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee must be able to work in a fast-paced, sometimes stressful, customer service, health care-oriented environment, perform duties under pressure and meet deadlines in a timely manner. The employee must work as part of a team, complete assignments independently and take instructions from others. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities. Works in well-lit, ventilated and climate-controlled medical office environment where routine equipment is used; some equipment has moving mechanical parts. May be exposed to hot and cold temperatures. Must possess reliable transportation, a valid driver's license and maintain an acceptable driving record in accordance with company policy. Limited overnight travel expectations.

[NM1] The Patient Services Coordinator (PSC) Float serves as the main administrative contact for both patients and clinicians at their assigned center to ensure that the center runs smoothly daily. The PSC will provide excellent clinician and patient support in a pleasant working environment that embodies our core values: ICARE-Integrity, Community, Accountability, Results, Enthusiasm. A detailed description of role responsibilities is outlined below. Administrative Responsibilities: Telephone management: Answer incoming phone calls, assist caller with all requests, connect with other departments when necessary, retrieve and process voice mails, relay all messages to appropriate individuals [LF2] within 1 business day Learn, become proficient, and utilize all MPCC systems (AMD, MEND, PETAL, Five9, Company Portal) Maintain the center environment to ensure clinician, patient, and shared spaces are used appropriately and kept clean Adhere to the Missed Visit Report SOP responsibilities as outlined Adhere to the Medical Records Policies and Procedures responsibilities as outlined Coordinate lunches with pharmaceutical representatives and Center Directors on the center calendar Order center and clinical supplies [NM3] [LF4] [NM5] Maintain current stock of clinician appointment cards Check email and respond to received emails and Teams messages Attend all meetings and training as assigned Responsibilities to Clinicians: Task clinician messages that need their attention (non-medication patient questions) using the SBAR communication format[LF6] Forward all-important patient or referring clinician correspondence to the clinician in a timely manner Task MST messages that need their attention (medication-related questions) [BC7] Process and send out pharmacogenetic testing [BC8] [NM9] [BC10] Process and send out drug screens Administer computerized testing for patients and upload results (CNS-VS and Qb) Confirm that Center calendar is current with team member time off requests Patient Responsibilities: Greet patients professionally and respectfully upon entering [LF11] by adhering to the MPCC Service Excellence Standards Check-in patients and ensure clinician is notified of patient's arrival Obtain all new patient paperwork, a copy of a photo ID and insurance card (front and back) < OR> Confirm each patient's demographic information at each visit (insurance, address, phone number, email) Collect the patient's payment for DOS, existing balance and any other payment required. Upload patient notes, information, etc. into the patient's charts in AMD Notify Prior Authorization department of any requests and follow up as needed Prepare, scan, transmit letters and/or documentation as needed Manage waitlist for patients requesting a sooner appointment Schedule and reschedule appointments as necessary Requirements for Position: Travel to different locations and act as additional coverage as needed Excellent communication skills, both verbal and written Organized with an ability to multi-task Ability to maintain a calm and professional demeanor in potentially stressful situations. Ability to problem solve At least 1 - 2 years working in an office setting (preferably medical) Proficient computer and software skills

Stonehenge Family & Cosmetic Dentistry - a growing, fee for service practice located in North Raleigh - is seeking a hard-working, engaged, and compassionate Dental Front Desk/Patient Services Coordinator to join our team. We want our team members to partner with us in taking ownership of the success of the practice and serving our patients with exceptional care. As part of the Stonehenge team, you are encouraged to be curious about what you are capable of, offer solutions to problems, and voice your opinions. We believe that a team member who exhibits these qualities coupled with a practice that is constantly pursuing growth will create a long-lasting relationship that will allow you to build your career, learn and grow continually, and make a long-lasting investment in the lives of every patient that walks through our doors. We have a permanent full-time position available. Full-time position would be working four (4) days and approximately 32-35 hours per week. We offer patients a wide range of dental services including preventative, perio, pedo, cosmetic, restorative, prost, implants, and reconstructive dentistry. If you feel that this position would be a good fit for you, we would love the opportunity to meet you and get to know you better. Joining the right practice can change your life and help redefine your career and personal success. Come join our team and help us continue changing the lives of our patients. What you can expect from us: An environment in which team members are treated with respect, appreciation, and kindness Supportive management that is invested in developing the practice and the people at the practice A commitment to maintaining a team-oriented atmosphere that allows for our primary focus to be centered around delivering exceptional patient care A learning environment that fosters continuous improvement and growth in skill Consistency in schedule and working hours Monday: 7am - 3pm Tuesday: 8am - 5pm Wednesday: 7am - 4pm Thursday: 8am - 4pm What a successful team member looks like: Does everything with positivity and enthusiasm Is committed to being a team player and takes pride in the victories of their teammates Looks for ways to make new ideas work, not for reason they won't Has a growth mindset, is open to feedback, and strives to increase their self-awareness Is committed to the practice and doing great work What you will receive: Competitive pay Health, vision, short-term disability, and life insurance Dental benefit 401k with employer match 3 weeks PTO 7 paid holidays Scrub/uniform allowance

Garner Family & Cosmetic Dentistry - a growing, primarily fee-for-service practice located in Garner, NC (************************ - is seeking a hard-working, engaged, and compassionate Dental Front Desk/Patient Services Coordinator to join our team. We want our team members to partner with us in taking ownership of the success of the practice and serving our patients with exceptional care. As part of the team, you are encouraged to be curious about what you are capable of, offer solutions to problems, and voice your opinions. We believe that a team member who exhibits these qualities coupled with a practice that is constantly pursuing growth will create a long-lasting relationship that will allow you to build your career, learn and grow continually, and make a long-lasting investment in the lives of every patient that walks through our doors. We have a permanent full-time position available. Full-time position would be working four (4) days and approximately 32-35 hours per week. We offer patients a wide range of dental services including preventative, perio, pedo, cosmetic, restorative, prost, implants, and reconstructive dentistry. If you feel that this position would be a good fit for you, we would love the opportunity to meet you and get to know you better. Joining the right practice can change your life and help redefine your career and personal success. Come join our team and help us continue changing the lives of our patients. What you can expect from us: An environment in which team members are treated with respect, appreciation, and kindness Supportive management that is invested in developing the practice and the people at the practice A commitment to maintaining a team-oriented atmosphere that allows for our primary focus to be centered around delivering exceptional patient care A learning environment that fosters continuous improvement and growth in skill Consistency in schedule and working hours What a successful team member looks like: Does everything with positivity and enthusiasm Is committed to being a team player and takes pride in the victories of their teammates Looks for ways to make new ideas work, not for reason they won't Has a growth mindset, is open to feedback, and strives to increase their self-awareness Is committed to the practice and doing great work What you will receive: Competitive pay Health, vision, short-term disability, and life insurance Dental benefit 401k with employer match 3 weeks PTO 7 paid holidays Scrub/uniform allowance

The Phamily Care Coordinator is responsible for providing care management services to patients enrolled in Chronic Care Management (CCM) programs. These patients often have chronic conditions such as chronic kidney disease, diabetes, hypertension, and other renal-related diagnoses. Working in collaboration with patients, clinic providers, and community resources, the Care Coordinator plays a key role in enhancing patient self-management, engagement, and shared decision-making. Primary Responsibilities Manage initial enrollment and ongoing registration of CCM patients. Validate CCM patient enrollment per current NCN guidelines. Ensure PHI consent is completed prior to any health-related communication. Aim for a minimum of 20 minutes of Phamily/telephonic communication per patient each month. Comply with CCM documentation requirements by reinforcing care plans and documenting interactions in both Phamily and the EHR. Monitor patient adherence to care plans, track progress, evaluate effectiveness, and recommend adjustments as needed. Facilitate patient and caregiver engagement by offering appropriate levels of care coordination based on individual needs. Support patient access to appropriate clinical staff and providers. Coordinate transitions from inpatient to outpatient care to reduce hospital readmission risk. Collaborate with clinical staff and in-office providers to manage day-to-day Phamily messages, including symptom control, medication questions, and patient education. Educate patients and caregivers about relevant community resources. Assist in identifying high-risk patients with chronic conditions or special healthcare needs. Coordinate continuity of care across healthcare organizations and facilities. Encourage patient self-management and provide behavior modification support. Deliver health counseling, education, and coaching in collaboration with the NC Nephrology team. Experience 1-3 years of experience in a healthcare setting involving patients with complex chronic diseases (preferred). Skills & Qualifications Strong working knowledge of chronic kidney disease (CKD). Self-starter with a results-oriented mindset. Excellent organizational, communication, time management, and multitasking abilities. Strong interpersonal skills and the ability to engage with a wide variety of patients and teams. High-level customer service with a track record of positive patient and team feedback. Problem-solving abilities with a proactive approach. Proficiency in reading, writing, and verbal communication. Basic computer proficiency, including experience using Electronic Health Records (EHRs). Work Environment In-person role based at the Wilson Office. Responsibilities, skills, and working conditions may evolve based on program needs.

Get to know Thompson! Thompson was founded in 1886 as an orphanage and has grown into an organization operating across the Carolinas, Florida Tennessee and Kentucky. Thompson's continuum of care encompasses three domains: prevention, mental health services and foster care. All Thompson programs are trauma-informed and evidence-based/evidence-informed with the intention of building resilience in our clients (ages 0-18) and their families, both virtually and in person. Our values are Excellence, Innovation, Commitment, Caring and Integrity. What will you do as a Foster Care Coordinator? As a Foster Care Coordinator in the Foster Care department, you will support, guidance, coordination, and intervention to their assigned youth and families in the Foster Care program. Performance will be measured by your individual outcomes, achieving your individual targets/goals, your contribution to your overall program team/department and your buy-in to the culture of the organization. A typical day as a Foster Care Coordinator includes being punctual, arriving on time, and being prepared. Displaying trauma informed practices and principles in your interactions with customers, with peers and with leadership. Ensuring documentation for all foster children meets regulatory compliance, manage the entire health record, and ensure treatment plans and authorizations are all adhering to policy and providing effective crises response as needed. What does this position offer? Starting Pay Range: $44k-$46k annually Fantastic Full-time benefits… 3 weeks paid time off (PTO) first year plus 10 paid holidays! Health, Dental, Vision, Short-Term and Long-Term Disability and Life insurance options 401K Match Education Reimbursement Referral Bonus Clinical Supervision Reimbursement of $60 for eligible candidates obtaining licensure Eligibility to apply for Public Service Loan Forgiveness through FAFSA after 10 years of service Eligibility to apply for the state loan repayment program that repays up to $50,000 of student loans Paid time off for volunteering in the community Free EAP services Mileage Reimbursement iPhone and Laptop provided for eligible roles Multiple opportunities for growth Requirements Minimum Qualifications/Requirements: Must have a valid Driver License and meet any credentialing, licensing, and privileging standards as it pertains to the department you are in. Education requirement for this individual contributor role is: Bachelor's Degree in social work or relate field A minimum of 2 years of relevant professional experience Proficient in Microsoft Office Suite application software, excellent written and oral communication skills. Meets designation as a Qualified Professional in NC. All potential job candidates must pass a drug screening test, and an extensive background check is required. You're the right fit for the Foster Care Coordinator position if… You have a passion for working with youth & adolescents! You enjoy knowing you're making an IMPACT on the lives of others! EXCELLENCE, INNOVATION, COMMITMENT, CARING, AND INTEGRITY are important to you! The Foster Care Coordinator plays a vital part to the company structure. Join Us! If your qualifications meet the requirements of the job and you want to be part of a winning culture, don't delay! Apply at thompsoncff.org where we are strengthening Children, Families, and Communities! Thompson is an Equal Opportunity Employer. Thompson participates in E-Verify and Diana Screen for Florida locations. #TCFFJOBS

START YOUR APPLICATION Bilingual Front Office Receptionist - GREENVILLE KIDS DENTAL Greensville Kids Dental is offering a full-time opportunity as a Bilingual Front Office Receptionist at our Greenville office. We are an upbeat team looking for an individual who has a passion for helping others and wants to make a positive difference in their community. Why Join Us? * Modern, kid-friendly facility designed for comfort and efficiency * Cutting-edge technology combined with a compassionate care approach * A supportive network that encourages growth into leadership roles * The chance to make a meaningful impact on childrens health while advancing in your career journey Summary of Essential Job Functions * Greet, check-in patients, and schedule appointments * Verify insurance eligibility * Answer and manage incoming calls * Register new patients * Maintain and update patient information in the data system in compliance with privacy and security regulations * Safeguard patient privacy and confidentiality * Monitor and maintain dental office supplies * Update patient education materials and maintain a professional reception area At a Glance * Language Requirements: Must be Bilingual * Experience Required: 1+ years of Dental or Healthcare Receptionist experience * Job Type: Full-time Compensation and Schedule * Salary: $16.00 depending on experience * Bonus Pay: up to $600 additional per month * Schedule: On-site. Monday-Friday Benefits That Support You Personally and Professionally At Kids Dental Brands, we offer a comprehensive and competitive benefits package designed to support your health, well-being, and future. Our offerings for this role include: * Health Coverage - Medical, dental, vision, and basic life insurance. * Supplemental Benefits - Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance. * Wellness Program - Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP). * Financial Security - 401(k) retirement plan with company match to help you plan for the future. * Paid Time Off - Enjoy a healthy work-life balance with paid time off, eight (8) paid holidays annually, and dedicated wellness days. Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!

Description Job title: Front Office coordinator Location: Raleigh, North Carolina - Midtown Pain and Spine ClinicStatus: Full-Time, Non-ExemptDepartment: Midtown Pain and Spine - Administrative Reports to: Practice Manager, Midtown Pain and Spine Clinic Job Supervisory Responsibilities: None Schedule: Monday - Thursday 8:00am - 5:00pm; Friday 8:00am - 2:00pm Looking for a place to build your career? Want to love where you work and what you do? Then consider our opening! Midtown Pain & Spine is North Raleigh's premier Pain Specialist. We pride ourselves in providing the safest and most innovative in-office pain management treatments and procedures. From trigger point injections to multi-modal treatments, we specialize in working with each patient's individual pain issues and using a variety of approaches to treat pain. Midtown is a division of East Carolina Pain Consultants, PLLC, North Carolina's most stable private pain practice. Our practice has committed to opioid reduction strategies by focusing on in-office procedures and a dynamic approach. To learn more about our practice, please visit: ecpcspine.com. Job Summary:The Front Office Coordinator is responsible for overall front desk duties including maintenance of patient reception areas, patient registration and scheduling, answering telephones, payment processing, and insurance verification. The Front Desk Coordinator must demonstrate professionalism and tact at all times and should be attentive to patients' needs, communicating any potential issues to staff or leadership. This position is vital to our pain clinic, as the Front Desk Coordinator will be the initial point of contact acknowledging patients upon their entrance to the practice. Duties/Responsibilities: Greet patients and visitors upon arrival. Answer phones in a pleasant and professional manner. Direct callers and communicate patient needs through telephone encounters to the providers. Assist patients with the check-in process by completing registration forms and verifying insurance. Utilize independent judgment when scheduling patient appointments. Optimize patient satisfaction and providers' time by following appointment scheduling guidelines. Prepare patient charts for the medical staff. Maintain accurate patient records by updating demographic and insurance information. Manage and distribute incoming faxes, referrals and patient paperwork. Process outgoing patient referrals in a timely manner to expedite patient care. Responsible for completing medical records requests and uploading outside patient medical records. Collect co-payments and past due balances, responsible for cash handling. Follow procedures for opening and closing the office. Maintain a clean and tidy reception area. Communicate with co-workers and providers in a professional manner. Comfort patients by answering patient questions and anticipating needs. Follow HIPAA guidelines for protecting the confidentiality of patient information. Maintain operations by following policies and procedures. Perform other duties as assigned. Education and Experience: High school diploma/GED required. Post-secondary education or training preferred. Previous medical office experience is preferred. Previous EMR experience is preferred. Experience with insurance coverage and benefits is preferred. Required Skills/Abilities: Must possess excellent customer service skills. Demonstrate the ability to prioritize job duties with effective time management, as well as handle various tasks simultaneously. Ability to handle high patient volumes in a professional manner. Ability to maintain composure in stressful situations. Work Environment: Work performed in an office environment. Involves frequent contact with patients, physicians, and medical office staff. ECAA is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, genetic information, disability, or other legally protected status. This policy extends to all terms, conditions, and privileges of employment, as well as the use of the Company's facilities and participation in all activities sponsored by the Company.

Full-time Description Bowman Padgett & Associates is seeking a Scheduling Coordinator to join our team. If you are a highly organized individual with excellent customer service skills and the ability to manage a busy schedule, we want to hear from you! What You'll Do: Deliver Top-Notch Customer Service: Be the first point of contact for patients, answering calls and addressing their needs with warmth and professionalism. Manage Busy Schedules: Keep our daily operations running smoothly by efficiently managing patient appointments and ensuring our team stays on track. Multitask Like a Pro: Handle multiple tasks simultaneously while maintaining attention to detail and providing a seamless patient experience. Collaborate with Our Team: Work closely with staff to ensure everything runs efficiently and every patient's experience is exceptional. What We're Looking For: Excellent customer service and phone communication skills Strong multitasking and organizational abilities Previous dental experience, required Ability to manage a busy, fast-paced schedule Position Details: Schedule: Monday - Thursday: 7:45 AM - 5:00 PM // every other Friday: 8:00 AM - 12:30 PM Perks: Uniform provided Monthly bonus based on production goals

Job Details RAL - Raleigh, NC Full Time Admin - Clerical Brief Description We are looking for a Front Desk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service. The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO! Requirements Previous customer service/front desk experience Experience in a luxury retail environment preferred Good organizational and multi-tasking abilities Ability to pass background check and drug screening Excellent oral communication skills Sit or Stand for long periods of time Working Saturdays are a must Summary Greet customers and initiate a luxury experience Professional and welcoming presentation Ability to maintain composure in high pressure and fast-paced environment Answer and direct calls of multi-line phone system Assist with inventory counts and store open and/or close Type appraisals Proficient computer skills Prepare outgoing mail Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.) A commitment to personal excellence Inclusive team player with a positive attitude Dependable A passion for the jewelry industry