Patient Care Coordinator
Patient care coordinator job in Excelsior Springs, MO
Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit. Responsibilities Essential Functions:
* Maintains and upholds the Core Values and Mission Statement of MPH.
* Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions.
* Warmly welcomes clients upon their arrival and escorts them to the exam room.
* Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable.
* Creates, presents, and explains treatment plans in accordance with the veterinarian's directions.
* Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital.
* Schedules follow-up appointments and future wellness visits.
* Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary.
* Clearly explains discharge instructions and addresses client inquiries.
* Handles client checkouts and collects payments in the exam room.
* Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results.
Additional Functions:
* Performs other related duties as assigned.
Qualifications
Required Knowledge, Skills and Abilities:
* Passionate about delivering exceptional client service.
* Genuine love and appreciation for animals.
* Friendly, personable, and committed to ensuring client satisfaction.
* Proficient in active listening and accurate transcription of medical information.
* Thrive on serving and assisting people.
* Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions.
* Strong computer literacy and typing skills.
* Effective communication skills, both written and verbal.
Required Education and Experience:
* High school diploma.
Preferred Education and Experience:
* Medical terminology
Physical Requirements:
* Prolonged periods of standing and working on a computer.
* Ability to bend down and lift up to 40lbs unassisted.
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Reasonable AccommodationsApplicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information.
Auto-ApplyCare Coordinator DM 3700
Patient care coordinator job in Saint Joseph, MO
Care Coordinator What our team says: Chris, 18 years at Family Guidance Center (FGC): “FGC makes the staff know and feel that we are a priority and promote selfcare here to the highest level. I have been given opportunities here for growth that I never would have been given anywhere else. I love working at FGC because of the commitment to doing what is best for our consumers.” Our commitment to you:
Competitive salary and benefit package which is reviewed annually to ensure we offer the best for our team.
Flexible work environment. We understand things come up and we want you to prioritize your family life. We offer flex scheduling, four ten hour days, and the option to flex time as you need to.
Professional development. We want you to have a career, not a job. We offer tuition reimbursement to further your career, free clinical supervision to obtain a higher level credentials, and we cover costs of outside trainings of interest to you to improve your skills.
Strengths based supervision and feedback. We want our team to know what they do well and have access to supervisory team members to help our team improve.
Access to the CEO. Do you have the CEO's cell phone number where you work now? Can you walk in to their office at any time for help or to give feedback? That's what you get at FGC!
Most importantly, working at FGC will offer you the opportunity to create positive change in a person's life and in your community.
Some of the benefits of joining our team:
16 hours per month of PTO to start which increases to 20 hours per month after 5 years of service.
10 paid holidays including a day off of your choosing during your birth month to celebrate you!
Tuition reimbursement for seeking higher education. We pay 100% of the cost of pursuing higher education.
Paid practicum/internships
Health insurance with Blue Cross Blue Shield
4% 401K Match after a year of employment.
Employer paid life insurance and employer paid long term disability
Short term disability
Dental, vision, and critical illness insurance offered
What you will do in this role:
Have a designated caseload assigned, but you're not alone! You will be a part of a treatment team and have others who can help when something comes up or you need guidance.
Participate in interdisciplinary team meetings. Meet with Psychiatrists, Therapists, Peer Specialists, and others to help guide treatment. Your feedback is valued and needed as an advocate and expert!
Help those you are working with to access healthcare resources, other social services, and community resources to promote wellness.
Meet weekly with people you are working with and teach positive coping skills and promote change and recovery for physical health and behavioral health conditions. Don't worry, we provide a 4 week training program with a designated Training Coordinator who serves as an ongoing resource for you!
Develop partnerships with schools, hospitals, justice systems, and others to promote person centered care, advocate for the needs of the person you are working with.
Document all work in our electronic medical record. Nobody loves paperwork, but we do most of our paperwork with the consumer and let them review it with you as we are their partner in their recovery journey.
Help solve complex problems with people to ensure they meet their stated goals.
What you need to succeed at Family Guidance Center
Motivation to help others succeed in life.
An appreciation for team based care.
Willingness to speak up and advocate for people as you become an expert in helping others.
A positive attitude and a desire to improve your knowledge base and skills in this field. We are all learning together every day.
An understanding and commitment to the belief that recovery from behavioral health conditions is a journey. That journey does not look the same for everyone and it may be full of ups and downs. But the journey matters and recovery is worth the journey.
Requirements A bachelor's degree in a human service field. If you have at least four years of experience in any human or social service capacity, or have a bachelor's degree in a human service field, we would love to talk to you about your career goals! An Equal Opportunity Employer Family Guidance Center does not discriminate based on race, color, religion, sex or national origin.
Coordinator, Patient Care
Patient care coordinator job in North Kansas City, MO
Here at NKC Health our mission is to empower hope and healing in every life we touch. Whether you are serving patients at a primary care clinic, specialty clinic, or in a support capacity, every team member works together to complete this mission. NKC Health Total Weight Loss clinic is hiring a Patient Care Coordinator! If you're looking for a great opportunity to impact our communities, join our NKC Health team!
Why NKC Health Medical Group?
* Comprehensive Benefits (Medical, Dental, Vision, Life, FSA)
* Employer matched retirement plan
* Competitive wages
* Paid time off for personal/vacation/sick
* Six paid holidays per year
* Educational assistance
* Day shift schedules
What does a Patient Care Coordinator do?
Under the direction of the Practice Administrator, this position is responsible for maintaining the consistent flow of daily operations of the practice by providing excellent customer service, effectively communicating with providers, patients, and insurance companies while efficiently handling all job functions and assigned responsibilities. The position advocates for the patient's care and works in partnership with the care team to deliver a complete, individualized plan of care to the patient.
What does a typical day on the job look like?
* Completes patient schedule management including scheduling patient surgeries; gathering patient history and physical examination information; scheduling next appointments, and completes patient follow up communications. Schedules and maintains referral management for all new patient referrals. Accurately schedules multiple procedures for multiple providers at multiple locations based on insurance and provider preferences. Maintains accurate records regarding patient's surgery and other required information. Completes patient FMLA and disability paperwork as needed.
* Meets with every initial consult patient to review insurance benefits and requirements; reviews financial details and/or discusses self-pay options. Works collaboratively with billing department to accurately communicate necessary details of care plans and payment arrangements where applicable.
* Collects information as required by insurance company such as office notes, dietician notes, psychology notes, testing and submits for insurance approval. Obtains necessary insurance authorizations and referrals and creates authorization/orders in EMR for all scheduled surgeries. Obtains all necessary outside records for physician prior to surgery.
* Works collaboratively with NKCH resources to ensure all necessary paperwork is completed accurately and timely. Provides hospital with consents, pre-operation orders and patient history and physical examination information. Ensures all Cardiac, Pulmonary, labs and PCP clearances are obtained prior to scheduling surgery.
* Schedules peer-to-peer physician meetings to obtain insurance approvals prior to surgery, if surgery has been denied. Schedules appeal meetings, writes letters and sends additional documentation to insurance companies to obtain authorizations prior to surgery, as needed.
* Performs all other duties as assigned.
What are the requirements for the job?
* Associates degree in Business or other related field; or equivalent experience in healthcare field
* Minimum of 1 year experience in medical office scheduling surgeries
* Excellent critical thinking skills with the ability to make sound decisions
* Excellent written and verbal communication skills; patient centered mentality.
Our North Star:
Here at NKC Health, we believe in care empowered. Our actions are the concrete things we do to differentiate ourselves: we lead with heart, we always move forward, and we connect to more.
NKC Health is an Equal Opportunity Employer and values diversity in our organization. We do not discriminate against any applicant for employment or employee on the basis of race, color, religion, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Patient Experience Coordinator (Liberty)
Patient care coordinator job in Kansas City, MO
COMPANY BACKGROUND
TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.
TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better.
Job Description
Where Purpose Meets Growth. Where Passion Fuels Healing.
Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU.
At our clinic, we don't just care for patients - we champion them. As a Patient Experience Coordinator, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!
WHO YOU ARE
You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.
You're perfect for this role if you are:
Energetic, outgoing, and a team player
A clear communicator and compassionate listener
Detail-oriented and organized, even in a busy setting
Calm under pressure, with the ability to multitask
Inspired by wellness, movement, and human connection
Eager to grow into leadership, clinical training, or patient care roles over time
No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.
WHY YOU'LL LOVE WORKING HERE
Full-time position with a flexible 4 or 5-day work week
Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months.
Clinics are open Monday-Thursday and Saturday mornings
Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location)
PTO, and holiday pay for select company holidays
Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
Complimentary Chiropractic Care for you and your family
Profit Sharing Incentive Program
Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
Ongoing mentorship and leadership development - we invest in YOU!
WHAT YOU'LL DO
Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
Collaborate with a high-energy team to create a positive, healing environment every day.
YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential.
Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of.
Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
Bilingual Urgent Care Coordinator
Patient care coordinator job in Kansas City, MO
Description:
Bilingual Urgent Care Coordinator
Department: Customer Services
Reports to: Customer Service Manager
Position Overview: Will coordinate care for Urgent Care clients and pets, ensuring an exceptional experience for every client and patient who walks through our doors. Will maintain strong and effective communication between Urgent Care, Call Center, and Front Desk teams to safely and efficiently move clients from check-in to check-out. As a bilingual (English/Spanish) team lead, will provide guidance to staff, support workflow, and assist leadership in continuously improving Urgent Care performance.
Essential Duties and Responsibilities:
Client Care & Communication
Ensure every client receives the highest level of care, attention, and support in both English and Spanish
Maintain a calm, compassionate presence during high-stress or emotional situations.
Greet each client warmly with friendly eye contact and professional acknowledgment.
Consistently demonstrate an approachable and welcoming demeanor
Communicate clearly, slowly, and calmly-whether in person or over the phone-to ensure clients understand information in their preferred language
Assess client needs upon arrival and evaluate the pet's general condition
Determine whether incoming emergencies should be classified as “stat” or “standard.”
Provide emotional support and helpful resources to grieving clients with sensitivity and discretion
Serve as a liaison between clients and service agencies for handling pet remains
End-of-Life Support
Support clients through end-of-life situations involving elderly, critically ill, or severely injured pets
Maintain emotional strength and stability while showing empathy, warmth, and genuine compassion
Offer steady guidance, clear communication, and a calming presence as clients navigate one of the most difficult experiences they will face
Assist with euthanasia process coordination, aftercare decisions, and provide comfort during grief
Operational Excellence
Confirm all appointments in advance and provide accurate preparation instructions
Ensure all client accounts are accurately notated in real time, maintaining clean and up-to-date information
Make follow-up calls to clients regarding patient status and updates
Place reminder calls for next-day scheduled procedures
Request and send medical records to and from clients or clinics as needed
Monitor and manage incoming Urgent Care emails and messages throughout the day
Merge duplicate accounts to ensure accuracy within the system
Process refunds accurately and in accordance with clinic protocols
Support overall clinic operations by guiding team workflows, mentoring team members, and fostering a positive, collaborative environment
Requirements:Qualifications & Work Environment Expectations
Bilingual (English/Spanish)
Veterinary experience preferred, especially in fast-paced or urgent care settings
Ability to review estimates with clients, discuss care options, and collect payments accurately
Comfortable working around strong smells, loud noises, bodily fluids, and the sight of blood
Willing and able to assist with clinic upkeep-including lots and lots of laundry
Reliable, emotionally resilient, and able to maintain professionalism in challenging or unpredictable situations
Position Expectations
Maintain a good record of attendance
Display a positive, compassionate, and respectful attitude toward clients, patients, staff, and volunteers
Work with honesty, integrity, and professionalism, representing the organization responsibly at all times
Deliver high-quality care to all pets, ensuring safe handling and a calm, compassionate approach in every interaction
Respond rapidly and appropriately in urgent situations to prevent further harm or distress to animals or people
Perform tasks efficiently, accurately, and to an acceptable standard
Follow established policies and procedures when addressing problems or issues
Be courteous, empathetic, and sensitive to the needs and concerns of others, fostering a supportive environment for clients and colleagues alike
Take accountability for your work, recognizing both positive outcomes and opportunities for improvement
Remain flexible with job and task assignments, understanding they serve the best interests of the organization and our mission
Be open to receiving and giving constructive feedback, sharing ideas for process improvement and team success
Collaborate as an active team member-self-motivated, reliable, and helpful in all aspects of the role
Maintain a strong focus on safety and wellbeing for all animals, clients, and staff in every situation
Our Offer
Pay is $17-$18/hour
Schedule - Monday - Thursday 7am - 5:30pm
Health, dental, vision and life benefits options
Three (3) weeks paid annual leave with flexible scheduling ability
Paid holidays
401k
Kudos incentive program
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pet Resource Center of Kansas City is an equal opportunity employer.
Patient Service Coordinator
Patient care coordinator job in Kansas City, MO
Job Description
This mission centered position aids in providing services and/or distributing products to patients nationwide while maintaining accurate and complete data on partners and patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for the day-to-day operations of the Patient Services department, including tracking shipments, following up with our mobile partners, reviewing in default accounts, navigating issues within orders, and communicating with physicians and other external customers.
Strong understanding of the Vital Tears process to effectively navigate the specialist role.
Manage multiple databases to ensure accurate and complete records of partner accounts, and patient information in all systems.
Follow up with patients, physicians, blood collection facilities to meet patients' needs and satisfaction.
Collect patient payments and execute other accounting functions related to the order, including following up on default payments.
Share high volume of inbound and outbound calls with the Patient Services team.
Effective problem-solving skills to solve patient concerns and order issues, i.e. shipping issues, blood issues etc.
Effective critical thinking skills; analyzing issues objectively, considering various perspectives, identifying root causes, and proposing effective solutions.
Display a professional demeanor towards all patients and agencies (including but not limited to physicians, schedulers, technicians, phlebotomists, patients, other Vital Tears partners) while maintaining and strengthening relationships with all external and internal partners.
Ability to de-escalate situations involving dissatisfied patients or physicians, offering assistance and support.
Work in conjunction with the Business Development team to ensure both prospective and current patient relationships are being maintained and developed.
Demonstrate teamwork and collaboration in internal and external communications.
Be self-motivated to monitor your own work, ensuring a high level of quality, efficiency, and standards achieved.
Work closely with other internal departments on tasks, projects, initiatives related to Vital Tears. (Quality Assurance, Finance, Lab, other)
Generate and manage various reports including but not limited to commission reports, mobile partner reports, and accounting reports.
Document accurate and current accounts, interactions, and events in the customer relations management tool.
QUALIFICATIONS and EXPERIENCE:
A minimum of one (2) year customer service and/or call center experience required.
Previous experience with Vital Tears preferred.
A basic knowledge of ophthalmology (various specialties, anatomy of the eye) a plus.
Ability to think strategically and plan work around attaining goals and objectives.
Strong interpersonal, verbal, written and phone communication skills required.
Intermediate knowledge and ability to use computers and related technology efficiently. Ability to use multiple screens and navigate multiple systems.
Active listening skills - be able to build rapport with patients.
Great organizational skills.
Strong problem-solving abilities and attention to detail.
Ability to manage and handle stress while showing good judgment.
Ability to work independently, with limited direction, and in a team environment.
Ability to work with distraction and to multi-task with frequent interruptions.
Intermediate knowledge of Microsoft operating systems, Microsoft Office, general database, and web-based applications.
Must have reliable transportation.
Availability to work rotating weekends and nights as necessary.
PHYSICAL REQUIREMENTS:
Frequent periods of intense concentration, attention to detail and accuracy.
Ability to handle mental and physical strain involved in use of printed materials, prolonged use of computer screens and extensive phone usage.
Moderate manual dexterity for basic keyboarding.
Long periods of sitting and/or standing may be required.
Ability to lift and move 20 pounds is required.
ENVIRONMENTAL DEMANDS
Normal office environment.
NOTE: The preceding statements describe the nature and level of assignments normally given job incumbents. They are not an exhaustive list of duties. Additional duties may be assigned.
Saving Sight is an Equal Opportunity Employer. We take pride in the diversity of our staff, and seek diversity in our applicants. Saving Sight does not unlawfully discriminate on the basis of any status or condition protected by applicable federal or state law. Saving Sight reserves the right to seek, hire and promote persons who support the goals and mission of the institution.
Job Posted by ApplicantPro
Wound Care Specialist- Kansas City, MO/Topeka, KS
Patient care coordinator job in Kansas City, MO
Exciting opportunity available for a Nurse or Physical Therapist with wound care experience .
American Medical Technologies (AMT), a progressive company in the senior care setting, is the leading independent provider of wound care solutions for long term care (LTC) facilities in the United States. Servicing qualifying residents in 6250 LTC facilities, AMT is building on this success by developing new programs, products and services to improve the quality of care in the senior care market. With this exciting new direction, AMT is recruiting individuals who want to be a part of a high growth company focused on becoming the leader in senior care.
Job Description, Wound Care Specialist/Account Manager
AMT has high expectations for our team of professionals. We look for candidates with a strong work ethic, an outgoing attitude, good communication skills, high energy, the ability to work independently, and strong skills in selling and influencing decision-makers. AMT also wants candidates to be a good fit in the area of senior care, with a customer-centric approach and the clinical and professional expertise to make a significant contribution to both our customers and our company. Strengths in these AMT core values translates into excellent job performance and results in a successful career with AMT.
Job duties include :
Scheduling rounds with assigned LTC facilities to facilitate timely ordering of eligible products
Providing education to LTC staff on appropriate product utilization
Selling, securing and retaining new business in the LTC arena
Job performance is measured by customer satisfaction, volume of business managed and superior execution of the AMT vision: “Improving the quality of life of senior care patients through innovative and value based programs to support their long term care needs across all settings.”
Requirements for consideration include:
Associate degree or higher
Experience in wound care
RN/PT
Proof of COVID-19 vaccination by date of hire is required.
Additionally, special consideration will be afforded those with wound care certification and experience with Microsoft office and medical record software.
Compensation includes:
Highly competitive base salary
Bonus
Paid expenses
Company car
401(k)
Choice of medical, dental, and vision plans
American Medical Technologies a d/b/a of Gordian Medical, Inc. is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Auto-ApplyCare Guide Advocate/Patient Registration Representative
Patient care coordinator job in Kansas City, KS
Guided by our core values and commitment to your success, we provide health, financial and lifestyle benefits to ensure a best-in-class employee experience. Some of our offerings include:
Highly competitive total rewards package, including comprehensive medical, dental and vision benefits as well as a 401(k) plan that both the employee and employer contribute
Annual incentive bonus plan based on company achievement of goals
Time away from work including paid holidays, paid time off and volunteer time off
Professional development courses, mentorship opportunities, and tuition reimbursement program
Paid parental leave and adoption leave with adoption financial assistance
Employee discount program
Summary: Spira Care was designed with our patients at the center of their Care Teams. This collaborative, patient-centered approach to primary care offers patients a one-of-a-kind healthcare experience and offers healthcare professionals an opportunity to really see the impact they can make in their patients' lives.
Our Care Teams are made up of professionals with diverse backgrounds, experiences, and focus areas who are curious, empathetic, and collaborative. Spira Care is looking to welcome people on our team who are excited about innovating in primary care and are passionate about helping people achieve their health goals.
The Care Guide Advocate is an integral role within the Care Team who will fulfill key patient-experience responsibilities by managing patient interactions at Spira Care from the moment they walk in the door and assist patients with navigating through the complexities of insurance benefits and healthcare to make the experience simple, personal and transparent. They will effectively leverage a myriad of skill sets to provide the patient a seamless healthcare experience, blending administrative, educational and customer service functions.Job Description:
Provide a high degree of customer service and professionalism when interacting with patients in person, by phone or email; ability to emphasize with patients and diffuse difficult situations professionally and in a caring manner.
Checks patients in and out for appointments/services; ensures follow-up appointments are scheduled at the appropriate interval. Works through assigned EMR inboxes.
Assists patients with completion of paperwork upon registration. Notifies the appropriate staff member and assists the patient in being seen in a timely manner.
Manages projects, competing priorities and deadlines to ensure project timelines are met and patients receive information in a timely manner.
Assist Care Guide RN with care coordination including pre-visit planning, clinical pathway adherence, care gap identification and management, ER/inpatient discharges, transitions of care in conjunction with clinical team collaboration.
Ensures accurate and complete information within electronic medical records system; assists with uploading medical records or forms to patient's chart in an accurate, timely and compliant manner.
Protect/observe patient privacy and confidentiality, per external regulatory requirements (HIPAA) and internal policy and procedure.
Ensure front desk and lobby area remain neat and organized; responsible for restocking supplies, disinfecting furniture/toys, and resetting conference room.
Maintains confidentiality of all regulated information in compliance with state and federal laws; Reads, understands and follows medical policy and all corporate, divisional and departmental policies and procedures. Including but not limited to: Protected Health Information (PHI), Personal Identifiable Identification (PII). Meets individual quality performance standards and annual targets for program performance as mutually agreed to by management team to maximize program value. Ensures compliance with applicable URAC and NCQA accreditation guidelines and state and federal regulations.
May be required to travel between Care Centers.
Minimum Qualifications
High School diploma.
2-3 years in customer service.
Strong computer skills and experience with Electronic Medical Record systems. Intermediate knowledge of Microsoft Windows applications.
Exceptionable verbal communication skills.
Ability to work effectively in a fast-paced environment with competing priorities.
Ability to effectively present information and respond to questions from groups of managers, members, external resources, and our patients.
Ability to define problems, collect data, establish facts, and draw valid conclusions and action plans.
Ability to work with a variety of member tools/applications used to access and document health and basic insurance information and support member interactions thru various communication channels (phone, chat, email, etc.).
Spira Care has specific vaccination requirements as a condition of employment. You must be able to comply with this condition of employment with or without reasonable accommodation based on a sincerely held religious belief or a disability.
Preferred Qualifications
Experience in healthcare or medical office.
Experience with Athena Health EHR.
Spira Care is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Auto-ApplyPatient Experience Coordinator (Park Hill)
Patient care coordinator job in Kansas City, MO
COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska.
TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better.
Job Description
Where Purpose Meets Growth. Where Passion Fuels Healing.
Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience -
we're looking for YOU.
At our clinic, we don't just care for patients - we champion them
.
As a
Patient Experience Coordinator
, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love!
WHO YOU ARE
You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive.
You're perfect for this role if you are:
Energetic, outgoing, and a team player
A clear communicator and compassionate listener
Detail-oriented and organized, even in a busy setting
Calm under pressure, with the ability to multitask
Inspired by wellness, movement, and human connection
Eager to grow into leadership, clinical training, or patient care roles over time
No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education.
WHY YOU'LL LOVE WORKING HERE
Full-time position with a flexible 4 or 5-day work week
Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months.
Clinics are open Monday-Thursday and Saturday mornings
Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location)
PTO, and holiday pay for select company holidays
Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K
Complimentary Chiropractic Care for you and your family
Profit Sharing Incentive Program
Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income
Ongoing mentorship and leadership development - we invest in YOU!
WHAT YOU'LL DO
Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out.
Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed!
Coach and guide patients through exercises and care plans, helping them feel confident and empowered.
Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events.
Collaborate with a high-energy team to create a positive, healing environment every day.
YOUR FUTURE STARTS HERE.
We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential.
Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of.
Apply
NOW
to become a
Patient Experience Coordinator
and help patients feel seen, heard, and healed - one visit at a time!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Disclaimer
All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.
Medical Office Receptionist
Patient care coordinator job in Kansas City, KS
Replies within 24 hours Benefits:
401(k)
Health insurance
Paid time off
The ideal candidate for this receptionist type position will have a minimum of 1-3 years of medical office experience. Excellent communication skills are essential. A knowledge of medical terminology and computer skills are a must.
Job duties include but are not limited to:
· Providing information to patients· Obtain patient signature on specified documents· Schedule follow-up appointments· Enter patient recall information· Verify phone number for referrals· Answer phones and schedule appointments· Confirm appointments for next business day· Clerical duties as assigned
Qualifications:
· High school diploma or general equivalency diploma (GED) (Required)· Minimum one year recent experience working in a medical facility as a patient services representative (PSR) or check-out person. (Preferred)
Skills:
· Skill in tact and diplomacy in interpersonal interactions· Accurate typing skills· Ability to operate general office equipment· Ability to manage multi-line phone system
Abilities:
· Ability to learn and retain information regarding procedures· Ability to project a pleasant and professional image· Ability to plan, prioritize, and complete delegated tasks· Ability to demonstrate compassion and caring in dealing with others· Work in team atmosphere
Schedule:
After introductory period schedule will be 9- 5:30 Monday & Friday; 10 - 6:30 Tuesday, Wednesday & Thursday.
You must be able to work this schedule.
Compensation: $18.00 - $20.00 per hour
Our Practice At Northland Family Care your health is our primary concern.
Founded in 1935 by Dr. Glenn Hendren and continued on by the late Dr. Richard Bowles, Northland Family Care has been serving Liberty and the surrounding area for over 83 years; we have a deep commitment to our patients and our community. Our practice provides a full spectrum of quality healthcare for your entire family, newborn to elderly.
As our Northland community continues to expand, so does our family of service-oriented medical and administrative professionals. Our staff currently includes two board-certified physicians and six nurse practitioners, as well as a comprehensive nursing staff consisting of RN's, LPN's and medical assistants.
Northland Family Care is one of few remaining independent practices that also provide hospital inpatient care. All of our physicians see inpatients at Liberty hospital, ensuring continuity of care and peace of mind for our patients and their families.
Auto-ApplyPatient Coordinators
Patient care coordinator job in Kansas City, MO
Company DescriptionJobs for Humanity is collaborating with Upwardly Global and with Eye Care Partners, L.L.P. to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.
Company Name: Eye Care Partners, L.L.P.
:
EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit *************************
Title: Medical Receptionist (Patient Coordinator)
Company: Sabates Eye Centers
Location: Kansas City, MO 64108 Truman Medical Eye Centers University Health
Perks:
- Full Benefits Package
- Medical, Vision, Dental and Life Insurance
- 401k + Employer Matching
- Paid Time Off and Paid Holidays
- Paid Maternity Leave
- Competitive Base Pay
Hours: Full Time
Our offices are open Monday-Friday 8:00am-5:00pm. Some locations are open Saturdays 8:00am-12:00pm. You must have open availability to work any/all shifts within these hours. You may need to work a little earlier and/or later as needed.
Requirements:
- High School Diploma or GED Equivalent
- Favorable result on Background Check
- Basic computer skills
- Strong customer service skills
- Excitement to learn and grow
Essential Functions:
- Facilitate patient flow
- Verify medical and vision insurances
- Effectively communicate with patients, doctors, and managers
- Answer inquiries through phone, email, and in-person requests
FORMAL JOB DESCRIPTION:
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
Essential Duties and Responsibilities:
- Provide exceptional customer service during every patient encounter (in person or via phone)
- Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
- Answer phones (both external and internal); assure prompt, courteous service at all times
- Practice urgency at all times with patients' time, as well as Doctors time and schedule
- Manage patient flow in the office
- Knowledge of common fees charged for common visits and collect correct payments
- Complete daily reconciliations / close day / countdown cash drawer
- General office duties and cleaning to be assigned by manager
Other Skills and Abilities:
- Reliable transportation that would allow an employee to go to multiple work locations with minimal notice
- Desire to gain industry knowledge and training
- Demonstrates initiative in accomplishing practice goals
- Ability to grow, adapt, and accept change
- Consistently creating a positive work environment by being team-oriented and patient-focused
- Commitment to work over 40 hours to meet the needs of the business
- Ability to interact with all levels of employees in a courteous, professional manner at all times
Education and/or Experience:
- High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience
If you need assistance with this application, please contact [phone removed]. Please do not contact the office directly; only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Employment Type: Full Time
Medical Office Receptionist
Patient care coordinator job in Kansas City, MO
Responsible for tasks related to checking clients in for appointments or services, checking clients out, and rescheduling appointments following receipt of services; scheduling/rescheduling appointments by phone, accommodating visitors; and answering general informational questions.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
Welcomes agency consumers and visitors at the front desk and providing necessary triage for walk in assessments.
Checks consumers in and out for appointments/services; ensuring follow-up appointments are scheduled at the appropriate interval; ensuring all necessary paperwork and payments are received. Notifies the appropriate staff member and assists the client in being seen in a timely manner.
Assists with responding to phone calls to schedule/reschedule appointments within agency timelines.
Completes daily data entry of appointments status.
Distributes satisfaction surveys to consumers as directed by the Quality Improvement Director.
Provides a welcoming environment to consumers, visitors and staff
Minimum Qualifications (Knowledge, Skills, and Abilities)
Education: HIgh School diploma or equivalent, Associates degree preferred.
Experience: 1-3 years of position-related experience preferred.
Knowledge: Basic front desk/reception operations, preferably in a medical office setting.
Skill/Abilities: Excellent customer relationship skills, excellent phone skills, working knowledge of Microsoft Office programs and the ability to use the internet for basic tasks. Ability to utilize Electronic Medical Records. Ability to use basis business equipment.
Front Office Receptionist
Patient care coordinator job in Kansas City, MO
Dog Resort Front Desk
Do you have a passion for helping others and love putting a smile on people's faces? Then you're a great fit for the receptionist position on our team! You'll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with other operational duties to keep everything running smoothly. If you're looking for a role where you make a difference every day, start your application today.
Must have outstanding client service skills, getting to know clients and their needs
Maintain guest records through contact with clients and Veterinarians
Assist new clients with information, procedures, and requirements for setting up temperament tests
Answer phones, emails, and texts to help clients with reservations and general information about our business
Must be able to appropriately handle dog sizes ranging from 2 lbs. to 175 lbs. on a leash while maintaining control and keeping your team safe
Understanding the client's instructions and/or special needs for boarding/daycare check-ins and check-outs, and being able to communicate these needs to the kennel staff, and electronically documenting
Give facility tours (within 4 weeks of hire)
Soft selling and marketing are an absolute must
Previous dog handling and/or veterinarian experience is preferred, albeit not required
1+ years of relevant reception/client service experience required
Ability to multitask and prioritize daily tasks
Patient Access Specialist I
Patient care coordinator job in Liberty, MO
SCHEDULE: Fri/Sat 1pm-11:30pm SUMMARY: This position is the face of the patient experience which provides quality support services of scheduling, registration, insurance verification, co-pay or co-insurance collections and other related tasks within the revenue cycle. The data collection processes performed by this role directly impact departments such as Patient Financial Services, Health Information Management, Prior Authorization, Care Management and Clinical Services. Individuals in this role are front facing and provide the first impression of customer service at Liberty Hospital.
Required Education/Training: High school diploma or equivalent OR five (5) years of healthcare registration experience
Required Experience: Six (6) months' clerical or customer service experience in a front facing office setting or retail position; ability to multi-task, strong computer experience, outstanding customer service skills, basic mathematics and payment processing, ability to remain calm and professional
Preferred Education/Training: Associate's degree or equivalent college hours
Preferred Experience: Prior medical clerical experience; understanding of medical terminology and standard insurance forms
Patient Access Rep II Float
Patient care coordinator job in Kansas City, MO
If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into my WORKDAY to search for positions and apply. Patient Access Rep II Float 101 Truman Medical Center
Job Location
UH Lakewood Medical Center, University Health Truman Medical Center
Kansas City, Missouri
Department
Patient Access UHTMC
Position Type
Full time
Work Schedule
varied
Hours Per Week
40
Job Description
The Patient Access Representative (PAR) II performs all Patient Access functions as outlined below.
Performs all outpatient and inpatient registration functions. Ensures that patients meet financial requirements and provides general information to hospital users, patients and families. Communicates effectively to service delivery areas to maximize patient flow and customer service. Provides excellent patient focused customer service.
The PAR II is highly skilled and works at a fully cross-functional level. The PAR II may be located in all functional areas which may include, but are not limited to:
Minimum Requirements
* High school diploma or equivalent
* Previous experience as a Patient Access Representative or Patient Access Scheduling Representative
* Clear and effective communication skills required to interview patients and families, to gather and exchange information with other hospital staff members, physicians, third party payers and resource persons.
* Concise written communication skills and keyboarding skills
* Detail Oriented
* Must possess the ability to read, analyze, and interpret clinical or business account information, financial, and legal documents.
* Must have the ability to respond to sensitive inquiries or complaints from guests, regulatory agencies, staff, and members of the community.
* Must possess the ability to define problems, collect data, establish facts, and draw valid conclusions.
* If hired directly into a PAR II position (versus promoting into the position), must observe in all Patient Access Services areas and successfully pass a competency exam within 1 year of date of hire.
Preferred
1. Two years' experience with patient contact
2. Experience with medical insurance verification and authorizations
3. Knowledge of base medical terminology
4. Ability to speak Spanish
Auto-ApplyPatient Care Coordinator
Patient care coordinator job in Kansas City, MO
Antioch Dog and Cat Hospital has an opportunity for a Patient Care Coordinator to join our team! Shift Details: This is a full time position (30+ hours/week) Compensation: $15.00 - $16.00/hour (based on experience)
What We Are Looking For: Our Patient Care Coordinator is the liaison between the staff and our valued clients. The ideal candidate for this position requires excellent verbal communication skills to effectively convey the importance of veterinary care to clients. Strong active listening skills are essential for addressing client questions and concerns. Emotional intelligence and social awareness are highly valued traits. Additionally, the role demands the ability to multitask in a fast-paced environment.
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Competitive compensation and benefits package, including medical, dental, and vision coverage.
401K plan with company match
Job Summary: The Patient Care Coordinator stays with the clients from check-in to check out, captures medical notes, creates treatment plans, coordinates treatment with technical teams, and follows up post visit.
Responsibilities
Essential Functions:
* Maintains and upholds the Core Values and Mission Statement of MPH.
* Sets the stage for a great visit by contacting clients ahead of appointments to set expectations, address questions, and request specific actions.
* Warmly welcomes clients upon their arrival and escorts them to the exam room.
* Real-time entry of medical information provided by the veterinarian during patient exams and ensures records are updated with diagnostic results as applicable.
* Creates, presents, and explains treatment plans in accordance with the veterinarian's directions.
* Collaborates with the technical team to ensure the completion of the veterinarian's treatment plan within the hospital.
* Schedules follow-up appointments and future wellness visits.
* Ensures the fulfillment of any required prescriptions, providing explanations to clients, and coordinating delivery if necessary.
* Clearly explains discharge instructions and addresses client inquiries.
* Handles client checkouts and collects payments in the exam room.
* Conducts post-visit follow-ups with clients to inquire about the well-being of their pets and communicate any diagnostic, lab, or other test results.
Additional Functions:
* Performs other related duties as assigned.
Qualifications
Required Knowledge, Skills and Abilities:
* Passionate about delivering exceptional client service.
* Genuine love and appreciation for animals.
* Friendly, personable, and committed to ensuring client satisfaction.
* Proficient in active listening and accurate transcription of medical information.
* Thrive on serving and assisting people.
* Knowledge of, or eagerness to learn, veterinary medical terminology, conditions, and interactions.
* Strong computer literacy and typing skills.
* Effective communication skills, both written and verbal.
Required Education and Experience:
* High school diploma.
Preferred Education and Experience:
* Medical terminology
Physical Requirements:
* Prolonged periods of standing and working on a computer.
* Ability to bend down and lift up to 40lbs unassisted.
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Reasonable AccommodationsApplicants with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. If you need a reasonable accommodation in order to perform the essential functions of a position, please send an e-mail to ************************* and let us know the nature of your request and your contact information.
Auto-ApplyCare Coordinator-AMH
Patient care coordinator job in Saint Joseph, MO
Care Coordinator What our team says: Chris, 18 years at Family Guidance Center (FGC): “FGC makes the staff know and feel that we are a priority and promote selfcare here to the highest level. I have been given opportunities here for growth that I never would have been given anywhere else. I love working at FGC because of the commitment to doing what is best for our consumers.” Our commitment to you:
Competitive salary and benefit package which is reviewed annually to ensure we offer the best for our team.
Flexible work environment. We understand things come up and we want you to prioritize your family life. We offer flex scheduling, four ten hour days, and the option to flex time as you need to.
Professional development. We want you to have a career, not a job. We offer tuition reimbursement to further your career, free clinical supervision to obtain a higher level credentials, and we cover costs of outside trainings of interest to you to improve your skills.
Strengths based supervision and feedback. We want our team to know what they do well and have access to supervisory team members to help our team improve.
Access to the CEO. Do you have the CEO's cell phone number where you work now? Can you walk in to their office at any time for help or to give feedback? That's what you get at FGC!
Most importantly, working at FGC will offer you the opportunity to create positive change in a person's life and in your community.
Some of the benefits of joining our team:
16 hours per month of PTO to start which increases to 20 hours per month after 5 years of service.
10 paid holidays including a day off of your choosing during your birth month to celebrate you!
Tuition reimbursement for seeking higher education. We pay 100% of the cost of pursuing higher education.
Paid practicum/internships
Health insurance with Blue Cross Blue Shield
4% 401K Match after a year of employment.
Employer paid life insurance and employer paid long term disability
Short term disability
Dental, vision, and critical illness insurance offered
What you will do in this role:
Have a designated caseload assigned, but you're not alone! You will be a part of a treatment team and have others who can help when something comes up or you need guidance.
Participate in interdisciplinary team meetings. Meet with Psychiatrists, Therapists, Peer Specialists, and others to help guide treatment. Your feedback is valued and needed as an advocate and expert!
Help those you are working with to access healthcare resources, other social services, and community resources to promote wellness.
Meet weekly with people you are working with and teach positive coping skills and promote change and recovery for physical health and behavioral health conditions. Don't worry, we provide a 4 week training program with a designated Training Coordinator who serves as an ongoing resource for you!
Develop partnerships with schools, hospitals, justice systems, and others to promote person centered care, advocate for the needs of the person you are working with.
Document all work in our electronic medical record. Nobody loves paperwork, but we do most of our paperwork with the consumer and let them review it with you as we are their partner in their recovery journey.
Help solve complex problems with people to ensure they meet their stated goals.
What you need to succeed at Family Guidance Center
Motivation to help others succeed in life.
An appreciation for team based care.
Willingness to speak up and advocate for people as you become an expert in helping others.
A positive attitude and a desire to improve your knowledge base and skills in this field. We are all learning together every day.
An understanding and commitment to the belief that recovery from behavioral health conditions is a journey. That journey does not look the same for everyone and it may be full of ups and downs. But the journey matters and recovery is worth the journey.
Requirements A bachelor's degree in a human service field is preferred, but not required. If you have at least four years of experience in any human or social service capacity, or have a bachelor's degree in a human service field, we would love to talk to you about your career goals! An Equal Opportunity Employer Family Guidance Center does not discriminate based on race, color, religion, sex or national origin.
Medical Office Receptionist
Patient care coordinator job in Kansas City, MO
Job DescriptionBenefits:
401(k)
Health insurance
Paid time off
The ideal candidate for this receptionist type position will have a minimum of 1-3 years of medical office experience. Excellent communication skills are essential. A knowledge of medical terminology and computer skills are a must.
Job duties include but are not limited to:
Providing information to patients
Obtain patient signature on specified documents
Schedule follow-up appointments
Enter patient recall information
Verify phone number for referrals
Answer phones and schedule appointments
Confirm appointments for next business day
Clerical duties as assigned
Qualifications:
High school diploma or general equivalency diploma (GED) (Required)
Minimum one year recent experience working in a medical facility as a patient services representative (PSR) or check-out person. (Preferred)
Skills:
Skill in tact and diplomacy in interpersonal interactions
Accurate typing skills
Ability to operate general office equipment
Ability to manage multi-line phone system
Abilities:
Ability to learn and retain information regarding procedures
Ability to project a pleasant and professional image
Ability to plan, prioritize, and complete delegated tasks
Ability to demonstrate compassion and caring in dealing with others
Work in team atmosphere
Schedule:
After introductory period schedule will be 9- 5:30 Monday & Friday; 10 - 6:30 Tuesday, Wednesday & Thursday.
You must be able to work this schedule.
Ancillary Access Representative (PRN)
Patient care coordinator job in Kansas City, MO
If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into my WORKDAY to search for positions and apply. Ancillary Access Representative (PRN) 101 Truman Medical Center
Job Location
University Health Truman Medical Center
Kansas City, Missouri
Department
Patient Access UHTMC
Position Type
Part time
Work Schedule
7:00AM - 5:00PM
Hours Per Week
4
Job Description
Shift: Weekdays | Day Shift (7:00 AM - 5:00 PM) | As Needed
Are you the kind of person who thrives in a fast-paced healthcare setting and enjoys helping people feel welcome, informed, and taken care of? If so, we'd love to have you on our team as an Ancillary Access Representative (AAR) - a vital part of our front-line patient access experience!
What You'll Do:
As an AAR, you'll wear many hats and play a key role in the patient journey. From registration and scheduling to insurance verification and order activation, you'll be a key player in making sure everything runs smoothly from the very first interaction.
This position is fully cross-functional, meaning you'll get hands-on experience in all areas of patient access - no two days are exactly the same!
Your day-to-day may include:
* Performing inpatient and outpatient registrations with accuracy and care
* Helping patients meet financial requirements and navigating insurance processes
* Answering questions and providing info to patients, families, and other hospital users
* Communicating with clinical and service teams to support smooth patient flow
* Scheduling and activating orders as needed
* Keeping the focus on outstanding customer service at every turn
Minimum Requirements:
High school diploma or equivalent
Previous experience as a Patient Access Representative or Scheduling Rep
Excellent verbal and written communication skills
Strong attention to detail and accuracy
Ability to analyze information, solve problems, and handle sensitive inquiries with professionalism
Comfortable reading and interpreting clinical, financial, and legal documents
Basic computer and keyboarding skills
Bonus Points (Preferred Qualifications):
2+ years of experience in a patient-facing role
Working knowledge of medical terminology
Insurance verification and prior authorization experience
Bilingual (especially Spanish-speaking) is a huge plus!
Why You'll Love It Here:
* You'll be part of a supportive, patient-centered team
* You'll make a real impact on someone's care journey-starting with their first hello
* You'll get hands-on experience in multiple areas of patient access, growing your skills and confidence
Ready to jump in and help us make healthcare more welcoming and efficient? Apply today!
Auto-ApplyFront Office Coordinator
Patient care coordinator job in Kansas City, MO
Job Description
Dog Resort Front Desk
Do you have a passion for helping others and love putting a smile on people's faces? Then you're a great fit for the receptionist position on our team! You'll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with other operational duties to keep everything running smoothly. If you're looking for a role where you make a difference every day, start your application today.
Compensation:
$13 - $15 hourly
Responsibilities:
Must have outstanding client service skills, getting to know clients and their needs
Maintain guest records through contact with clients and Veterinarians
Assist new clients with information, procedures, and requirements for setting up temperament tests
Answer phones, emails, and texts to help clients with reservations and general information about our business
Must be able to appropriately handle dog sizes ranging from 2 lbs. to 175 lbs. on a leash while maintaining control and keeping your team safe
Understanding the client's instructions and/or special needs for boarding/daycare check-ins and check-outs, and being able to communicate these needs to the kennel staff, and electronically documenting
Give facility tours (within 4 weeks of hire)
Soft selling and marketing are an absolute must
Qualifications:
Has previous experience with word processing programs and basic computer skills
Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills
Well-versed in taking telephone calls and handling stressful situations
High school graduate, G.E.D. recipient, or equivalent
Previous dog handling and/or veterinarian experience is preferred, albeit not required
1+ years of relevant reception/client service experience required
Ability to multitask and prioritize daily tasks
About Company
Pooches Paradise is a family-owned small business in the heart of Waldo (KCMO). We take care of your dogs as if they were our own. We are a dog daycare, boarding, grooming, and training facility. Focusing on personalized attention for each guest, we provide interactive playtime in a safe and stimulating environment for doggy daycare and boarding guests.
Our exceptionally trained staff knows each pet and owner by name and ensures the quality of care for each pooch.
Pooches Paradise is deeply committed to the health and safety of our guests.
At Pooches Paradise, your dog's comfort and happiness are our priority. Our dog-loving staff provides personalized attention to each guest and offers you peace of mind knowing your pooch is well cared for while you are away.
Website: ***********************