Patient care coordinator jobs in Sioux City, IA - 20 jobs

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Patient Care Coordinator

Patient Service Representative

Patient Access Representative

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Patient Administration Specialist

Medical Billing, Receptionist

Access Specialist
Jackson Recovery Centers, Inc. 4.0
Patient care coordinator job in Sioux City, IA
Job Description Join Our Mission to Transform Lives! At Rosecrance, we've been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you're ready to make a meaningful impact, we're ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. Sign on bonus available! $3,000 for non-license Position Summary In this role you will provide continuity of Access program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of addictions treatment services to patients and their families and facilitate the issues of recovery into their daily living situations. Qualifications/Basic Job Requirements: Bachelor's Degree in a health-related field and minimum of two years addiction treatment experience or an equivalent combination of education, training and experience. Demonstrated clinical competency in assessments and admissions. Excellent interpersonal skills. Adequate written skills to accurately complete required documentation within the time frames prescribed. Demonstrated clinical competency in assessments and admissions. Complete Iowa DHS Dependent Adult & Child Abuse Mandatory Reporter training within 90 days of start date. Proficient working with Microsoft Office products. Bi-lingual skills (preferred). Essential Responsibilities: Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned. Handle all First Contact calls and assess telephonically to determine appropriateness for treatment, level of care, and special needs. Schedule assessment interviews with potential clients and their significant others. Schedule and conduct intake interviews, follow up interviews (six- month point), and discharge interviews for grant participants. Ensure client health records are maintained consistent with rules and regulations, including accurate and timely data entry of grant data into IBHRS and SPARS systems. Formulate initial diagnostic impression and appropriate recommendations for level of care placement. Provide care coordination/case management services to assigned clients. Utilize intervention skills as required to place the client in the appropriate level of treatment services. Maintain knowledge of community and recovery resources to make appropriate interagency referrals as required. Provide networking, linkage, and follow-up with referral sources. Distribute and maintain accurate records for the recovery support services grant participants requests (e.g., bus passes/gas cards, etc.). Verify insurance if needed. Have Client Accounts Representative meet with the client if needed to discuss co-pay and get down payment when appropriate. Maintain communications with all staff (e.g., assessments, admissions). Notify appropriate staff of client status during admissions process. Serve as a member of the Access Team and participate in all team meetings and activities. Understand and comply with all principles established by the Rosecrance Corporate Compliance Program and Code of Conduct. Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance. Deliver exceptional customer service consistently to every customer. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance. Assume other related responsibilities as assigned by management. Schedule: Monday-Friday, 8AM-5PM Work Location: Rosecrance Jackson Centers - Sioux City, IA Work Mode: Onsite Compensation & Rewards Base Pay: Bachelor's Rate Starting at $50, 835.20 per year (pay is based on education, experience and credentials) Incentives: $1,500 per year for tCADC/CADC certification Our Benefits: Rosecrance values its employees and offers a comprehensive benefits package for you and your family including: Medical, dental, and vision insurance (multiple plan options to meet your needs) 401(k) with employer match & discretionary contribution Group Life Insurance, LTD and AD&D Tuition assistance & licensure/certification reimbursement Paid Time Off, sick time, bereavement leave Referral program earning up to $1,000 per hire! Wellness program, including an on-site gym at select facilities Discounts at participating retailers Daily pay available through UKG Wallet for financial flexibility Who We Are Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives. We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope. Our Health and Safety Commitment We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace. Equal Employment Opportunity Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position. Our Partnerships AARP Employer Pledge Program MSEP (Military Spouse Employment Partnership). Ready to Make a Difference? Apply today and be part of something bigger! Your role at Rosecrance will help transform lives-starting with your own.
$50.8k yearly 14d ago

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Patient Service Representative (Full-Time)
Pender Community Hospital District 4.1
Patient care coordinator job in Pender, NE
Job Description Serves as the point of contact for patients entering Pender Community Hospital and Medical Clinics. Establish collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. Ensure superior customer experience by identifying and resolving patient needs related to patient intake and care including greeting and checking-in patients, scheduling appointments, as well as verifying information supplied by patients. ESSENTIAL JOB DUTIES & RESPONSIBLITIES Greets incoming customers in a professional manner to assess customer needs and ensures needs are met and customer service expectations exceeded. Efficiently updates and verifies patient demographics, insurance, and contact information, and assists customers in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Thoughtfully directs patients on next steps and informs patients about delays and wait times. Promptly schedules appointments utilizing provider templates and scheduling guidelines. Obtains insurance eligibility information using various phone and on-line resources. Reviews all insurance eligibility responses for completeness. Proactively requests payments from patients on current medical services. Receives and processes those payments following appropriate procedures for handling payments. Willingly coordinates with other care teams and other employees to provide a seamless experience for patients. Hours: Monday-Friday, 7:00am-4:00pm QUALIFICATIONS Education, Experience: High school diploma or equivalent Registration experience preferred Excellent customer service skills required. Effective knowledge and familiarity with word processing, computer navigation, and e-mail Certificates, Licensure, Registrations: None GENERAL REQUIREMENTS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to add, subtract, multiple and divide Ability to read, interpret, and take action as it relates to basic documentation and information Ability to use computer systems, computer navigation, and Internet Ability to write reports and correspondence Ability to adapt to change Ability to problem solve Interpersonal and communication skills to interact effectively with customers and all members of the team EQUIPMENT, TOOLS, MATERIALS Knowledge of computer hardware equipment and software applications relevant to work functions. Benefits: Standard full-time benefits: Benefits go into effect on the 1st of the month following 30 days of employment. Include but not limited to: Health Insurance: PPO and H.S.A. option; PCH pays a portion of premiums Dental & Vision Insurance Life Insurance: Life and Accidental Death and Dismemberment Plan at no cost to the employee; opportunity to purchase additional coverage also available Paid Time Off (PTO): Accrue hours based on a percentage rate (set by years of service) multiplied by the number of hours worked in a pay period 403(b) Retirement: The hospital will match up to a percentage of what an employee contributes contributions for their retirement Short Term Disability, Long Term Disability, Critical Illness, Accident Policies Medical and Dependent Care Savings Accounts Group Incentive Plan (GIP): The hospital sets facility wide goals for our annual fiscal year. Depending on how many of those goals we meet at the end of the fiscal year that determines the amount of bonus employees receive. This institution is an EEO/AA Employer and Provider - Protected Veterans and Individuals with Disabilities.
$34k-38k yearly est. 15d ago
Patient Relationship Coordinator
Lmmc
Patient care coordinator job in Dakota Dunes, SD
JOB TITLE: Front Desk Coordinator (PRC) EMPLOYER: Limitless Male Medical DEPARTMENT: Front Office REPORTS TO: Clinic Manager WHY LIMITLESS MALE? Limitless Male is a fast-growing, unique, and team-oriented company that loves to take care of our employees AND our patients. If you are looking to be surrounded by excellence, to be inspired by your peers, to help make a difference, and laughing the whole time… then we need to talk! We also pride ourselves in offering many benefits including health insurance, Limitless Male branded clothing, discounts, a great culture, and more! This is a place you can come in and help men of all walks of life achieve their goals and simply be the best version of themselves. ABOUT THE ORGANIZATION: What is Limitless Male? We are a men's health clinic where every day, we open the doors to invite men of all ages to change their lives and get back in the game by becoming better husbands, fathers, and co-workers. We do it through various avenues of testosterone replacement, peptides, wave therapies, and many other ancillary products to help men feel their best! SUMMARY: Our company is looking for a?Patient Relationship Coordinator to help provide?day-to-day support to ensure optimal patient experience and clinic flow. This position is the first face our patients see upon arrival and?the last person they see on their way out the door. We want someone with a positive attitude and the ability to increase our overall patient experience!? Schedule: Mon: 7a-6p, Tues: 7a-noon, Thurs: 8a-5p, Fri: 7a-2p (30 hours) DUTIES AND RESPONSIBILITIES Must be a professional leader who drives a positive culture and a patient first mentality in all clinics as well as champions the Limitless brand. Work to safely provide patients with an excellent experience with each visit. Learn and master the scheduling software to ensure optimal patient flow. Ability to work with computer programs such as an EMR, RXNT, and Quest Schedule patient leads as received?by utilizing many different communication channels such as phone/email/text. Collection of unpaid invoices. Responsible for ensuring the maintenance, security, and confidentiality of all patient information, records, and data. Performs other related duties as assigned. Requirements QUALIFICATIONS: Exceptional people skills and communication skills Leadership and Management skills Detail oriented Works well in a fast paced always changing environment Able to multi-task between all clinics Computer skills required: CRM, Human Resource Systems, Inventory Software, and Microsoft Office Suite. The above is intended to describe the general content of and requirements for the performance of this job.? It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.? Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . BENEFITS: At Limitless Male Medical, we believe a satisfying work environment makes our teams more successful at delivering the care and compassion needed. We offer: Competitive salaries and benefits Opportunities for growth and development PTO accrual Health, Vision, and Dental Available with HSA & FSA options Employee appreciation and recognition 401K option Limitless male clothing discounts Company paid LTD & employee life?insurance Employee discounts on treatments, supplements and products
$26k-34k yearly est. 5d ago
Juvenile Court Care Coordinator
Siouxland Human Investment Partnership 3.2
Patient care coordinator job in Sioux City, IA
Job DescriptionSalary: The Juvenile Court Care Coordinator is responsible for facilitating community-based services for juveniles who have been adjudicated delinquent and assigned a Juvenile Court Officer (JCO) or are serving an Informal Adjustment Agreement with the purpose of reducing youth violence, teen pregnancy, school dropouts, truancy, gang activity, and substance abuse. This position is expected to participate as a member of the childs treatment plan and act upon the treatment plan developed by the JCO and the child/family. Travel is required. Service Area Coverage Travel throughout Sioux and OBrien counties as clients are referred by JCOs Essential Job Functions Provides all services in accordance with the policies and procedures of Siouxland Human Investment Partnership, applicable professional code of ethics, and all payor, licensing, and governmental rules Attends and participates in training sessions and related training opportunities as made available, as well as appropriate staff meetings Collaborates with families, schools, family services, courts, protective services, doctors, and other contacts to help children who face problems, such as disabilities, abuse, or poverty Addresses legal issues, such as child abuse and discipline, assisting with hearings and providing testimony Consults with parents, teachers, and other school personnel to determine causes of problems, such as truancy and misbehavior, and to implement solutions Conducts curfew checks Arranges, conducts, and records urinalysis drug tests Provides, finds, or arranges for support services, such as mental health, prenatal care, substance abuse treatment, job training, counseling, or parenting classes to prevent problems from developing Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required Provides skill development, and other activities to address the clients risk factors Maintains case files that include documentation of assessments, progress notes, and additional reports Assists with scheduling appointments and arranging transportation to appointments Arranges and monitors community service Interacts with and builds relationships with clients to assist them in gaining insight and developing plans to achieve personal, social, educational, and vocational goals Communication Teamwork Ethics and Integrity Planning and Organization Problem Solving and Decision Making Adaptability and Flexibility Relationship Building Stress tolerance Other duties as assigned Business Hours Regular hours of operation: 8:00am 4:30pm, Monday through Friday Hours may vary based on client case plan, including nights and/or weekends No on-call duty is required beyond regular hours of operation Education Requirements Bachelors degree in Human Services, Psychology, Criminal Justice, Social Work or related field preferred or associates degree with 3 years of relevant experience Experience Requirements 1-3 years of experience working in human services or related field required Experience working with the juvenile court preferred Experience working with families and adolescents preferred Knowledge of mental health required Must have a valid drivers license, reliable transportation and proof of insurance Employee Benefits Generous benefits package including health, dental and vision insurance, IPERS, paid holidays, etc., further details upon request. *SHIP is an equal opportunity employer
$33k-42k yearly est. 13d ago
Patient Access Specialist | Patient Access | Part-time
Providence Medical Center 4.4
Patient care coordinator job in Wayne, NE
The Patient Access Specialist plays a vital role in creating a positive first impression for patients. This position supports patients throughout the scheduling and pre-admission process by coordinating appointments, completing pre-registrations, and securing authorizations with accuracy and care. The Specialist confidently explains financial obligations, connects patients with appropriate resources for assistance, and ensures a smooth and supportive experience. The Patient Access Specialist coordinates and sequences exams across multiple departments using advanced scheduling systems, contributing to efficient patient flow. This position provides the essential foundation for accurate medical records, billing, and collections, directly supporting high-quality patient care and organizational success. Essential Functions Proficiency with hospital registration and ancillary computer systems. Know how to register the patient, verify their insurance, check eligibility, determine benefits, scan and retrieve documents in the imaging system. Must know how to take payments and print receipts etc. Compliance with government regulations as follows: Health Insurance Portability and Accountability Act (HIPAA). Emergency Medical Treatment and Active Labor Act (EMTALA). Consent for Treatment (General Consent). Patient Rights and Responsibilities. Medicare Important Message. Notice of Privacy Practices. Medicare Secondary Payer Questionnaire (MSPQ). Be able to give excellent customer service to both patients and fellow employees, even in adverse situations. Skills must include empathy and compassion. Receives and directs visitors. Assists patients. Works effectively and with flexibility with other employees in fast-paced environment. Start conversations regarding patient financial obligations, financial assistance and payment plans. Works closely with financial counselor and/or patient accounts staff. Basic understanding of the Revenue Cycle, including registration, scheduling, referrals, authorizations, benefits and eligibility. Answer telephone using proper phone etiquette and relay messages. Maintain thorough understanding of various types of payers, and financial class, as well as primary vs. secondary. Complete insurance eligibility and benefit verification for all available payers using electronic transactions when available and telephone contacts when required. Understand all expected job outcomes and display personal accountability at all times in order to meet all commitments. Attention to detail and accuracy and achieve outcomes consistent with the specific job requirements. Attends and participates in departmental meetings, in-services, and/or seminars. Attends and participates in 100% mandatory meetings. Completion of Care Learning on yearly basis. Performs other related duties as assigned. Competencies Knowledge in Microsoft Excel, Word and internet. Knowledge in general office procedures. Qualifications Education: High school diploma or equivalent required. One year certificate from college or technical school preferred. Experience: Prior experience in a business office or customer service setting required. Knowledge of medical terminology preferred. Must be willing to participate in a Certified Healthcare Access Associate (CHAA) certification within a year from date of hire.
$28k-32k yearly est. 7d ago
Patient Relationship Coordinator
LMMC, LLC
Patient care coordinator job in North Sioux City, SD
Description: JOB TITLE: Front Desk Coordinator (PRC) EMPLOYER: Limitless Male Medical DEPARTMENT: Front Office REPORTS TO: Clinic Manager WHY LIMITLESS MALE? Limitless Male is a fast-growing, unique, and team-oriented company that loves to take care of our employees AND our patients. If you are looking to be surrounded by excellence, to be inspired by your peers, to help make a difference, and laughing the whole time… then we need to talk! We also pride ourselves in offering many benefits including health insurance, Limitless Male branded clothing, discounts, a great culture, and more! This is a place you can come in and help men of all walks of life achieve their goals and simply be the best version of themselves. ABOUT THE ORGANIZATION: What is Limitless Male? We are a men's health clinic where every day, we open the doors to invite men of all ages to change their lives and get back in the game by becoming better husbands, fathers, and co-workers. We do it through various avenues of testosterone replacement, peptides, wave therapies, and many other ancillary products to help men feel their best! SUMMARY: Our company is looking for a?Patient Relationship Coordinator to help provide?day-to-day support to ensure optimal patient experience and clinic flow. This position is the first face our patients see upon arrival and?the last person they see on their way out the door. We want someone with a positive attitude and the ability to increase our overall patient experience!? Schedule: Mon: 7a-6p, Tues: 7a-noon, Thurs: 8a-5p, Fri: 7a-2p (30 hours) DUTIES AND RESPONSIBILITIES Must be a professional leader who drives a positive culture and a patient first mentality in all clinics as well as champions the Limitless brand. Work to safely provide patients with an excellent experience with each visit. Learn and master the scheduling software to ensure optimal patient flow. Ability to work with computer programs such as an EMR, RXNT, and Quest Schedule patient leads as received?by utilizing many different communication channels such as phone/email/text. Collection of unpaid invoices. Responsible for ensuring the maintenance, security, and confidentiality of all patient information, records, and data. Performs other related duties as assigned. Requirements: QUALIFICATIONS: Exceptional people skills and communication skills Leadership and Management skills Detail oriented Works well in a fast paced always changing environment Able to multi-task between all clinics Computer skills required: CRM, Human Resource Systems, Inventory Software, and Microsoft Office Suite. The above is intended to describe the general content of and requirements for the performance of this job.? It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements.? Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions . BENEFITS: At Limitless Male Medical, we believe a satisfying work environment makes our teams more successful at delivering the care and compassion needed. We offer: Competitive salaries and benefits Opportunities for growth and development PTO accrual Health, Vision, and Dental Available with HSA & FSA options Employee appreciation and recognition 401K option Limitless male clothing discounts Company paid LTD & employee life?insurance Employee discounts on treatments, supplements and products
$26k-34k yearly est. 4d ago
Patient Specialist (PRN)
Riverview Surgical Center 3.8
Patient care coordinator job in South Sioux City, NE
The part-time patient specialist manages essential front-office operations, including professionally and promptly answering phones and warmly welcoming patients and visitors. Adhere to and support the mission, vision, and values of Riverview Surgical Center. Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner. Serve as the initial contact point for patients. Answer the phone while maintaining a polite, consistent phone manner using proper telephone etiquette and direct calls to appropriate personnel. Collect copayments and/or balances due. Register new patients and update existing patient demographics by collecting detailed patient information including personal and financial information. Facilitates patient flow by notifying the staff of the patient's arrival, being aware of delays, and communicating with patients and clinical staff. Prepare new patient charts. Qualifications Must have high school diploma and or equivalent. Previous patient contact in a Medical practice would be an advantage. Must be able to pay attention to details and accurately input data. Must have knowledge but not limited to - medical terminology, telephone system, copy machine, calculator, fax machine, Microsoft Word processing software, Electronic Medical Record.
$27k-34k yearly est. 10d ago
Patient Experience Specialist
Unitypoint Health 4.4
Patient care coordinator job in Sioux City, IA
* Area of Interest: Patient Care * FTE/Hours per pay period: 1.0 * Department: Patient Experience * Shift: M-F 8am-5pm * Job ID: 173791 UnityPoint-St Luke's Full-Time Days M-F 8am to 5pm The Patient Experience Specialist supports the implementation and continuous improvement of patient experience strategies and initiatives to provide exceptional experiences. This role partners with leaders and team members to enhance the patient and family experience through education, data analysis and research, improvement initiatives, communication strategy, reward and recognition and patient engagement, working to ensure continued trust in UnityPoint Health. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: * Expect paid time off, parental leave, 401K matching and an employee recognition program. * Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. * Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Performance Improvement: * Support departments in developing improvement plans * Analyze and develop industry best practices * Execute experience mapping activities * Develop and lead experience projects for assigned service area in alignment with system objectives * Partner with leaders and team members to hardwire patient-centered foundational behaviors * Facilitate education focused on patient experience best practices and organizational values * Support patient experience improvement initiatives Feedback Analysis and Reporting: * Monitor and interpret data from patient experience surveys, complaints and grievances, and external sources * Design and distribute reports and presentations to communicate trends and insights * Identify key drivers of experience and analyze industry best practice Patient Engagement: * Engage Patient & Family Advisory Councils (PFACs) * Elevate the voice of the patient across the organization to inform decision-making and education * Participate in quality and patient experience committees * Proactively engage patients, families and team members throughout their care experience * Escalate concerns to appropriate departments and leaders, facilitating information gathering, investigation, improvement and resolution Qualifications * Education: Bachelor's Degree in healthcare administration, social work, nursing, communication or related field required. Master's preferred. * Experiece: 2 years in healthcare and/or customer service experience required. 1 year patient experience, patient relations, language services, volunteer services, process improvement or complaint resolution experience preferred. * License/Certifications: Certified Patient Experience Professional in 2 years preferred. * Knowledge, Skills, Abilities, and Other: Excellent interpersonal, verbal and written communication skills with ability to handle sensitive interactions with professionalism, empathy, discretion and executive presence. Strong critical thinking and conflict resolution skills; ability to de-escalate emotional situations. Familiarity with CMS grievance guidelines, DNV standards, HIPAA and patient rights. Competency using electronic health record and patient feedback tools (e.g., Epic, RLDatix, NRC Health, Press Ganey, etc.). Ability to work independently while contributing to a collaborative team environment. Bilingual or multilingual communication skills preferred. Highly organized with attention to detail; comfortable prioritizing and working with deadlines. Ability to establish and maintain effective and collaborative relationships with UnityPoint Health team members, patients and families. * Proficient in Microsoft Office programs including Outlook, Word, Excel, PowerPoint and Teams.
$30k-34k yearly est. Auto-Apply 36d ago
Patient Access Representative - Vermillion Care Center - Full Time Days
Sanford Health 4.2
Patient care coordinator job in Vermillion, SD
Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: Day (United States of America) Scheduled Weekly Hours: 40Salary Range: $15.00 - $19.00 Union Position: No Department Details Summary Two major functions of the Patient Access Representative (PAR) are patient registration and scheduling. Depending on setting, the PAR may only perform registration or scheduling duties, while in other settings, the PAR may perform both registration and scheduling duties. In all settings, the PAR performs additional duties, as assigned. Duties vary by location/setting. Job Description In a registration role, the Patient Access Representative greets patients/residents, verifies patient/resident demographics to accurately register and/or schedule patients/residents, and takes care of related paperwork. Creates electronic files; provides, scans, and routes necessary forms and documents. Educates patients/residents and captures their signatures on necessary paperwork. Establishes and assigns financial responsibility and/or assists with arrangements while adhering to appropriate policies and procedures. Collects co-payments, pre-payments, and/or payments on account balances. May also work through the registration work queue to address and resolve issues specific to registration, including work queue errors, denied insurance claims, and maintenance of the registration database. In a scheduling role, the Patient Access Representative schedules patient/resident appointments and procedures, obtains and coordinates referrals, conducts pre-authorization, arranges interpreter services, checks patients/residents in/out, and offers enrollment to additional resources. Collaborates with nursing team and providers to coordinate appointments to meet patients'/residents' needs. May coordinate provider schedule, resolve work queue issues and manage recall and waitlists. Operates multi-line telephones and depending on location, may serve as a switchboard operator calling codes and paging providers. Based on setting, additional duties may include preparation and coordination of charts; organizing supporting provider documents; discussing pre-payment responsibilities; initiation and collaboration of patient/resident financial assistance; prior authorization; track patient/resident visits; health information management on patient/resident accounts; work on weekly and monthly reports; compiling, distributing, administering and scoring of assessments; coordination of Telemed appointments; provider and schedule maintenance; charge entry/billing and charge verification; reminder calls for appointments; hospital admission; make copies, send faxes, and order supplies. In all settings, the Patient Access Representative serves as a mentor for new Patient Access Representatives and other staff. Displays professionalism and promotes an atmosphere of mutual respect and cooperation. Must be able to work as part of a team and also work independently. Frequently takes direction from nursing team. Must always maintain confidentiality of sensitive information. Requires excellent customer service and the ability to empathize with patients and their situations. Working knowledge of medical terminology and use of professional written communication when making notes. Qualifications High school diploma or equivalent preferred. Post-secondary education helpful. One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired. May require BLS for certain locations and/or settings. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************.
$15-19 hourly Auto-Apply 2d ago
Patient Services Representative - Sioux Center Clinic
Avera 4.6
Patient care coordinator job in Sioux Center, IA
Worker Type: PRN Work Shift: Primarily days with possible weekends/evenings/holidays (United States of America) Discover a Career of Faith and Healing: For over 70 years, Sioux Center Health has served patients with Jesus' healing ministry. With eight locations located in Sioux Center, Iowa and surrounding communities, we take great pride in providing superior care in our state-of-the-art facilities. A Career that You Will Love: There's no other way to say it: You will love working here. Between our strong mission and our great people, we have nurtured a pretty exceptional culture at Sioux Center Health. A Chance to Make a Difference: Working with us means making a real difference in the lives of our community members. Your talents and your passions are truly appreciated here. In addition to the service we provide, Sioux Center Health also supports our community with sponsored programs and events, and other volunteer work. If this is your passion, you need to consider joining our team driven to provide quality care and services within a caring Christian culture. Position Highlights Sioux Center Health has been awarded Top Workplace honor by The Des Moines Register, and won Best of the Northwest in 12 healthcare categories. Sioux County also ranked #6 in the nation for being one of the Healthiest Communities according to U.S. News & World Report and CVS. There's a reason we are a recognized healthcare leader. Summary The Clinic Patient Services Representative is responsible for basic data entry duties including, but not limited to: batching charges for data entry; entering charges, payments, discounts, transfers and other insurance work into the computer. Follow up on insurance and run reports as requested. This position requires daily phone interaction with patients and third party payers regarding statements, insurance questions and billing issues. General Hours of Work Monday through Friday Education and/or Experience High school diploma or GED required, training or education in Medical Terminology preferred. Secretarial experience preferred but not required, medical background and/or dictation experience preferred. Bi-lingual experience preferred but not required. Certificate, Licenses, Registrations N/A Essential Functions Enters insurance company payments and personal checks on to the patients account and balances and prepares the daily deposit. Enters adjustments to accounts and refund appropriate parties. Build new accounts and change accounts as needed. Prepares claims to be billed electronically or on paper. Works rejected claims, follow up on claims. Prints claim forms for secondary companies and submits appropriate documentation. Meets with patients regarding outstanding balances on accounts and establishes payment plans to include OB pre-payment plans. Performs other duties and responsibilities as assigned
$29k-32k yearly est. Auto-Apply 2d ago
Dental Scheduling Coordinator
Neighborhood Dental
Patient care coordinator job in Beresford, SD
-- Scheduling Coordinator/Patient Experience Expert-Beresford, SD Neighborhood Dental in Beresford, SD is looking for you! As we grow, we are seeking an outgoing, friendly, motivated and customer-oriented professional with a great attitude in the Dental field. The right candidate must have exceptional customer service skills and a passion for helping patients. The person we are looking for needs to be a team player who is self-motivated, hardworking, willing to learn, and can multitask! Primary Responsibilities: Outstanding mind for multitasking and Scheduling multiple columns in a busy Dental clinic! Providing excellent customer service to all patients Bringing a positive and professional atmosphere for patients and team members Actively monitoring schedule to ensure providers meet daily goals Ensuring team is adhering to established protocols for patient follow-up Answering incoming calls to meet patient need Making outgoing calls, sending emails, and text messages regarding appointments Scheduling appointments for checkups and dental treatment Checking/responding to office voicemails, emails, and text messages Checking and responding to appointment requests via online scheduling platform and Social Media Updating and maintaining various reports for accurate data entry Practicing HIPAA and maintaining compliance Encouraging and training new team members, empowering them to succeed Working with other professionals in your department to continually improve and develop the role Attending regularly scheduled department meetings Confirming appointments Verifying pre-medications Checking patients in and out Collecting payment at the time of service and patient payment entering Updating patient records when checking in patients by ensuring phone, address, and insurance are current Scanning patients' Identification, insurance card(s), and paperwork Assisting patients in scheduling with specialists, if needed Creating and submitting accurate dental claims Monitoring and maintaining patient common areas, ensuring they are clean and presentable Verifying patients' dental insurance benefits and updating plan information Ideal candidates will have the following experience: 1 year minimum Dental front office experience Multi-line phone proficiency Knowledge of Dental terminology Dentrix Ascend software knowledge experience! Applicant Qualification Considerations: How many years of customer service in a health related field experience do you have? How many years of dental experience do you have? What is the highest level of education you have completed? Are you willing to undergo a background check, in accordance with local law/regulations? Job Type: Full-time hours. (Part-time will also be considered.) Pay Rate: $19.00 - $25.00/hourly *depending on experience Benefits: 401(k) with employer match FREE Dental coverage UMR Health Insurance PTO-Paid Time Off Paid Holidays OFF Vision insurance options Uniform reimbursement Aflac Options Schedule: Monday to Thursday 8am-5pm at Neighborhood Dental in Beresford, SD; and Friday 8am-4pm Experience: Customer service: 1 year (Required)
$19-25 hourly 60d+ ago
Access Specialist
Rosecrance 4.1
Patient care coordinator job in Sioux City, IA
Join Our Mission to Transform Lives! At Rosecrance, we've been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you're ready to make a meaningful impact, we're ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. Sign on bonus available! $3,000 for non-license Position Summary In this role you will provide continuity of Access program services in an ethical, legal and moral manner within a safe and therapeutic environment, consistent with applicable regulatory and accreditation standards. Participate as a team member in the delivery of addictions treatment services to patients and their families and facilitate the issues of recovery into their daily living situations. Qualifications/Basic Job Requirements: Bachelor's Degree in a health-related field and minimum of two years addiction treatment experience or an equivalent combination of education, training and experience. Demonstrated clinical competency in assessments and admissions. Excellent interpersonal skills. Adequate written skills to accurately complete required documentation within the time frames prescribed. Demonstrated clinical competency in assessments and admissions. Complete Iowa DHS Dependent Adult & Child Abuse Mandatory Reporter training within 90 days of start date. Proficient working with Microsoft Office products. Bi-lingual skills (preferred). Essential Responsibilities: Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned. Handle all First Contact calls and assess telephonically to determine appropriateness for treatment, level of care, and special needs. Schedule assessment interviews with potential clients and their significant others. Schedule and conduct intake interviews, follow up interviews (six- month point), and discharge interviews for grant participants. Ensure client health records are maintained consistent with rules and regulations, including accurate and timely data entry of grant data into IBHRS and SPARS systems. Formulate initial diagnostic impression and appropriate recommendations for level of care placement. Provide care coordination/case management services to assigned clients. Utilize intervention skills as required to place the client in the appropriate level of treatment services. Maintain knowledge of community and recovery resources to make appropriate interagency referrals as required. Provide networking, linkage, and follow-up with referral sources. Distribute and maintain accurate records for the recovery support services grant participants requests (e.g., bus passes/gas cards, etc.). Verify insurance if needed. Have Client Accounts Representative meet with the client if needed to discuss co-pay and get down payment when appropriate. Maintain communications with all staff (e.g., assessments, admissions). Notify appropriate staff of client status during admissions process. Serve as a member of the Access Team and participate in all team meetings and activities. Understand and comply with all principles established by the Rosecrance Corporate Compliance Program and Code of Conduct. Perform all responsibilities in compliance with the mission, vision, values and expectations of Rosecrance. Deliver exceptional customer service consistently to every customer. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance. Assume other related responsibilities as assigned by management. Schedule: Monday-Friday, 8AM-5PM Work Location: Rosecrance Jackson Centers - Sioux City, IA Work Mode: Onsite Compensation & Rewards Base Pay: Bachelor's Rate Starting at $50, 835.20 per year (pay is based on education, experience and credentials) Incentives: $1,500 per year for tCADC/CADC certification Our Benefits: Rosecrance values its employees and offers a comprehensive benefits package for you and your family including: Medical, dental, and vision insurance (multiple plan options to meet your needs) 401(k) with employer match & discretionary contribution Group Life Insurance, LTD and AD&D Tuition assistance & licensure/certification reimbursement Paid Time Off, sick time, bereavement leave Referral program earning up to $1,000 per hire! Wellness program, including an on-site gym at select facilities Discounts at participating retailers Daily pay available through UKG Wallet for financial flexibility Who We Are Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives. We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope. Our Health and Safety Commitment We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace. Equal Employment Opportunity Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position. Our Partnerships AARP Employer Pledge Program MSEP (Military Spouse Employment Partnership). Ready to Make a Difference? Apply today and be part of something bigger! Your role at Rosecrance will help transform lives-starting with your own.
$50.8k yearly 42d ago
Medical Biller
Siouxland Community Health Careers 4.6
Patient care coordinator job in Sioux City, IA
Siouxland Community Health Center has an open for: MEDICAL BILLING REPRESENTATIVE 3-Full-Time - Positions are on site and/or work from home depending on experience. Successful candidate must have solid experience & advanced knowledge of: High School Diploma or GED, plus two years of specialized training or related work experience. Commercial insurance knowledge preferred. Practice Management experience beneficial. File primary and secondary claims Advanced computer and data entry skills. Strong math acuity. Successful candidate must be able to perform primary functions of position: Post EOBs, denials, and adjustments in Practice Management System (medical). Process pending Accounts Receivable accounts. Reconcile all charges, payments, and adjustments to daily close. Establish patient payment plans. Collect and enter new patient demographic, financial and insurance information in Practice Management System. These functions are not all inclusive SCHC is an Equal Opportunity Employer committed to providing an environment of opportunities to all applicants without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected by law. SCHC participates in E-Verify. Pre-employment drug screen, background check, and review of required immunizations including COVID vaccination are required. Exemptions may be granted for religious or medical accommodations.
$32k-36k yearly est. 42d ago
Patient Services Representative - Sioux Center Clinic
Avera Health 4.6
Patient care coordinator job in Sioux Center, IA
Worker Type: PRN Work Shift: Primarily days with possible weekends/evenings/holidays (United States of America) Discover a Career of Faith and Healing: For over 70 years, Sioux Center Health has served patients with Jesus' healing ministry. With eight locations located in Sioux Center, Iowa and surrounding communities, we take great pride in providing superior care in our state-of-the-art facilities. A Career that You Will Love: There's no other way to say it: You will love working here. Between our strong mission and our great people, we have nurtured a pretty exceptional culture at Sioux Center Health. A Chance to Make a Difference: Working with us means making a real difference in the lives of our community members. Your talents and your passions are truly appreciated here. In addition to the service we provide, Sioux Center Health also supports our community with sponsored programs and events, and other volunteer work. If this is your passion, you need to consider joining our team driven to provide quality care and services within a caring Christian culture. Position Highlights Sioux Center Health has been awarded Top Workplace honor by The Des Moines Register, and won Best of the Northwest in 12 healthcare categories. Sioux County also ranked #6 in the nation for being one of the Healthiest Communities according to U.S. News & World Report and CVS. There's a reason we are a recognized healthcare leader. Summary The Clinic Patient Services Representative is responsible for basic data entry duties including, but not limited to: batching charges for data entry; entering charges, payments, discounts, transfers and other insurance work into the computer. Follow up on insurance and run reports as requested. This position requires daily phone interaction with patients and third party payers regarding statements, insurance questions and billing issues. General Hours of Work * Monday through Friday Education and/or Experience * High school diploma or GED required, training or education in Medical Terminology preferred. Secretarial experience preferred but not required, medical background and/or dictation experience preferred. Bi-lingual experience preferred but not required. Certificate, Licenses, Registrations * N/A Essential Functions * Enters insurance company payments and personal checks on to the patients account and balances and prepares the daily deposit. * Enters adjustments to accounts and refund appropriate parties. * Build new accounts and change accounts as needed. * Prepares claims to be billed electronically or on paper. Works rejected claims, follow up on claims. * Prints claim forms for secondary companies and submits appropriate documentation. * Meets with patients regarding outstanding balances on accounts and establishes payment plans to include OB pre-payment plans. * Performs other duties and responsibilities as assigned
$30k-33k yearly est. Auto-Apply 2d ago
Unit Coordinator- Adolescent & Adult Men's Unit
Jackson Recovery Centers, Inc. 4.0
Patient care coordinator job in Sioux City, IA
Job Description Join Our Mission to Transform Lives! At Rosecrance, we've been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you're ready to make a meaningful impact, we're ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. Position Summary We're seeking an inspiring leader to oversee and ensure the seamless delivery of residential unit services. This role involves maintaining a safe, therapeutic environment while upholding the highest ethical, legal, and moral standards in alignment with regulatory and accreditation requirements. As a key team member, you'll contribute to providing exceptional addiction treatment services, making a meaningful difference in the lives of those we serve. Qualifications/Basic Job Requirements: Bachelor Degree in Psychology, Counseling, Social Work, Addiction Studies or other related field, or equivalent experience and training. Minimum tCADC /CADC/IADC or obtain within 90 days of hire or transfer, or achieve licensure as a LBSW, LMSW, tLMHC, or other state or national licensure that supersedes the tCADC/CADC/IADC. Demonstrated experience working in a behavioral health program required. Previous supervisory experience overseeing a team of behavioral health professionals. Valid driver's license and ability to meet agency insurance requirements. Belief in the mission and vision of Rosecrance. Essential Responsibilities: Supervise Addiction Counselors/Therapists, Team Leaders, and Unit Staff, including orientation, training, regular supervisory meetings and/or feedback, scheduled evaluations and disciplinary interventions as required. Oversee the day-to-day operations of assigned units, ensuring all treatment activities as well as the environment are therapeutic and facilitates recovery for clients. Assume responsibility for the physical maintenance of the unit and request necessary repairs or services from the Facilities Supervisor. Participate in the Performance Improvement and Utilization Review process and serve on committees as directed. Monitor and ensure that client service records are maintained consistent with rules and regulations. Consult with Director of Residential Treatment Services to develop policies, goals, objectives and procedures for assigned residential units. Serve as a member of the Administrative Team and participate in all team meetings and activities. Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct. Deliver exceptional customer service consistently to every customer. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance. Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned. Assume rotating on-call responsibilities. Assume other related responsibilities as assigned by management. Schedule: Hours: Monday-Friday, 8:30AM-5PM with one evening 11:30AM-8:00PM (40 hours per week) Shift: 1st Work Location: Rosecrance Bill & Marienne Jackson Center for Recovery, Sioux City, Iowa Work Mode: Onsite Compensation & Rewards: Base pay: Starting at $28.71 per hour; $59,716.80 annualized (pay is based on education, experience, and credentials) Incentives: $1,500 annually with CADC certification Financial incentive for exceeding set standards each month Our Benefits: Rosecrance values its employees and offers a comprehensive benefits package for you and your family: Medical, dental, and vision insurance (multiple plan options to meet your needs) 401(k) with employer match & discretionary contribution Group Life Insurance, LTD and AD&D Tuition assistance & licensure/certification reimbursement Paid Time Off, sick time, bereavement leave Referral program earning up to $1,000 per hire! Wellness program, including an on-site gym at select facilities Discounts at participating retailers Daily pay available through UKG Wallet for financial flexibility Who We Are Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives. We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope. Our Health and Safety Commitment We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace. Equal Employment Opportunity Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position. Our Partnerships AARP Employer Pledge Program MSEP (Military Spouse Employment Partnership). Ready to Make a Difference? Apply today and be part of something bigger! Your role at Rosecrance will help transform lives-starting with your own.
$59.7k yearly 19d ago
Patient Experience Specialist
Unitypoint Health 4.4
Patient care coordinator job in Sioux City, IA
UnityPoint-St Luke's Full-Time Days M-F 8am to 5pm The Patient Experience Specialist supports the implementation and continuous improvement of patient experience strategies and initiatives to provide exceptional experiences. This role partners with leaders and team members to enhance the patient and family experience through education, data analysis and research, improvement initiatives, communication strategy, reward and recognition and patient engagement, working to ensure continued trust in UnityPoint Health. Why UnityPoint Health? At UnityPoint Health, you matter. We're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members. Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. Here are just a few: Expect paid time off, parental leave, 401K matching and an employee recognition program. Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members. Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family. With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together. And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience. Find a fulfilling career and make a difference with UnityPoint Health. Responsibilities Performance Improvement: Support departments in developing improvement plans Analyze and develop industry best practices Execute experience mapping activities Develop and lead experience projects for assigned service area in alignment with system objectives Partner with leaders and team members to hardwire patient-centered foundational behaviors Facilitate education focused on patient experience best practices and organizational values Support patient experience improvement initiatives Feedback Analysis and Reporting: Monitor and interpret data from patient experience surveys, complaints and grievances, and external sources Design and distribute reports and presentations to communicate trends and insights Identify key drivers of experience and analyze industry best practice Patient Engagement: Engage Patient & Family Advisory Councils (PFACs) Elevate the voice of the patient across the organization to inform decision-making and education Participate in quality and patient experience committees Proactively engage patients, families and team members throughout their care experience Escalate concerns to appropriate departments and leaders, facilitating information gathering, investigation, improvement and resolution Qualifications Education: Bachelor's Degree in healthcare administration, social work, nursing, communication or related field required. Master's preferred. Experiece: 2 years in healthcare and/or customer service experience required. 1 year patient experience, patient relations, language services, volunteer services, process improvement or complaint resolution experience preferred. License/Certifications: Certified Patient Experience Professional in 2 years preferred. Knowledge, Skills, Abilities, and Other: Excellent interpersonal, verbal and written communication skills with ability to handle sensitive interactions with professionalism, empathy, discretion and executive presence. Strong critical thinking and conflict resolution skills; ability to de-escalate emotional situations. Familiarity with CMS grievance guidelines, DNV standards, HIPAA and patient rights. Competency using electronic health record and patient feedback tools (e.g., Epic, RLDatix, NRC Health, Press Ganey, etc.). Ability to work independently while contributing to a collaborative team environment. Bilingual or multilingual communication skills preferred. Highly organized with attention to detail; comfortable prioritizing and working with deadlines. Ability to establish and maintain effective and collaborative relationships with UnityPoint Health team members, patients and families. Proficient in Microsoft Office programs including Outlook, Word, Excel, PowerPoint and Teams.
$29k-33k yearly est. Auto-Apply 60d+ ago
Patient Services & Admissions Representative
Avera 4.6
Patient care coordinator job in Le Mars, IA
**Worker Type:** Regular **Work Shift:** Day Shift (United States of America) Floyd Valley Healthcare is proud to offer a positive and fulfilling work environment that supports a healthy work-life balance. We understand that our employees have choices, and we strive to be an employer of choice for our team. **Position Highlights** **Be a part of the team at Floyd Valley Healthcare in our Floyd Valley Le Mars, IA Clinic!** Floyd Valley Healthcare in Le Mars, IA has a full-time position (32 hours per week) in Le Mars, IA for a Patient Services Representative/Admissions Representative. Floyd Valley offers a positive culture that supports a healthy work-life balance. Our Mission is to be a progressive healthcare partner serving with compassion, integrity and excellence. **Patient Services Representative Responsibilities:** + Patient Services Representative is responsible for coordinating services for patients receiving care from their provider. Patient Services Representative must be able to manage all aspects of their patients' medical records, and provide support functions for the assigned provider. Must perform all these duties in a calm and pleasant manner, while performing duties accurately and in a timely manner. + The Admissions Representative works under the direct supervision of the Patient Services Manager and in cooperation with other staff in assisting with the safe and effective patient care. Responsible for all registration desk functions including but not limited to, patient registration, check-in, check-out, collecting copayments and other patient owed account balances, answering and directing incoming telephone calls, filing, and scanning. + Mostly Monday-Friday daytime hours, with possible evening and weekend involvement. + Three days at the Le Mars Clinic and one day at the Remsen Clinic. **Requirements:** + High School diploma or equivalent. + 1 year experience in a customer service setting. + Mandatory Reporter training certificate is a plus; certification is required as an employee. **We are proud to offer:** + Student Debt Program + Educational Assistance + IPERS Retirement + Medical, Dental, and Vision insurance + Flexible Spending Account (FSA) + Short-term Disability Insurance + Life Insurance + Fitness Center + Paid Time Off + Competitive pay based on experience **About Floyd Valley Healthcare:** Floyd Valley Healthcare is a 25-bed critical access hospital and is located in Le Mars, Iowa home of "The Ice Cream Capital of the World!" Floyd Valley Healthcare has had a rich history of serving the healthcare needs of people in Le Mars, Iowa and the surrounding communities. Today Floyd Valley includes the hospital, clinics in Le Mars, Marcus and Remsen, and public health. We serve people in their homes through home health and home medical services. Floyd Valley Healthcare is licensed by the State of Iowa, affiliated with the Avera System of Sioux Falls, South Dakota and is a member of the Iowa and American Hospital Associations. Background check is required. FVH participates in E-Verify. EOE F/M/V/D/SO At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward. The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at ************. Additional Notices: For TTY, dial 711 Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.
$29k-32k yearly est. 60d+ ago
Unit Coordinator- Adolescent & Adult Men's Unit
Rosecrance 4.1
Patient care coordinator job in Sioux City, IA
Join Our Mission to Transform Lives! At Rosecrance, we've been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you're ready to make a meaningful impact, we're ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery. Position Summary We're seeking an inspiring leader to oversee and ensure the seamless delivery of residential unit services. This role involves maintaining a safe, therapeutic environment while upholding the highest ethical, legal, and moral standards in alignment with regulatory and accreditation requirements. As a key team member, you'll contribute to providing exceptional addiction treatment services, making a meaningful difference in the lives of those we serve. Qualifications/Basic Job Requirements: Bachelor Degree in Psychology, Counseling, Social Work, Addiction Studies or other related field, or equivalent experience and training. Minimum tCADC /CADC/IADC or obtain within 90 days of hire or transfer, or achieve licensure as a LBSW, LMSW, tLMHC, or other state or national licensure that supersedes the tCADC/CADC/IADC. Demonstrated experience working in a behavioral health program required. Previous supervisory experience overseeing a team of behavioral health professionals. Valid driver's license and ability to meet agency insurance requirements. Belief in the mission and vision of Rosecrance. Essential Responsibilities: Supervise Addiction Counselors/Therapists, Team Leaders, and Unit Staff, including orientation, training, regular supervisory meetings and/or feedback, scheduled evaluations and disciplinary interventions as required. Oversee the day-to-day operations of assigned units, ensuring all treatment activities as well as the environment are therapeutic and facilitates recovery for clients. Assume responsibility for the physical maintenance of the unit and request necessary repairs or services from the Facilities Supervisor. Participate in the Performance Improvement and Utilization Review process and serve on committees as directed. Monitor and ensure that client service records are maintained consistent with rules and regulations. Consult with Director of Residential Treatment Services to develop policies, goals, objectives and procedures for assigned residential units. Serve as a member of the Administrative Team and participate in all team meetings and activities. Understand and comply with all of the principles established by the Rosecrance Corporate Compliance Program and Code of Conduct. Deliver exceptional customer service consistently to every customer. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance. Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned. Assume rotating on-call responsibilities. Assume other related responsibilities as assigned by management. Schedule: Hours: Monday-Friday, 8:30AM-5PM with one evening 11:30AM-8:00PM (40 hours per week) Shift: 1st Work Location: Rosecrance Bill & Marienne Jackson Center for Recovery, Sioux City, Iowa Work Mode: Onsite Compensation & Rewards: Base pay: Starting at $28.71 per hour; $59,716.80 annualized (pay is based on education, experience, and credentials) Incentives: $1,500 annually with CADC certification Financial incentive for exceeding set standards each month Our Benefits: Rosecrance values its employees and offers a comprehensive benefits package for you and your family: Medical, dental, and vision insurance (multiple plan options to meet your needs) 401(k) with employer match & discretionary contribution Group Life Insurance, LTD and AD&D Tuition assistance & licensure/certification reimbursement Paid Time Off, sick time, bereavement leave Referral program earning up to $1,000 per hire! Wellness program, including an on-site gym at select facilities Discounts at participating retailers Daily pay available through UKG Wallet for financial flexibility Who We Are Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives. We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope. Our Health and Safety Commitment We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace. Equal Employment Opportunity Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position. Our Partnerships AARP Employer Pledge Program MSEP (Military Spouse Employment Partnership). Ready to Make a Difference? Apply today and be part of something bigger! Your role at Rosecrance will help transform lives-starting with your own.
$59.7k yearly 60d+ ago
Patient Services & Admissions Representative
Avera Health 4.6
Patient care coordinator job in Le Mars, IA
Worker Type: Regular Work Shift: Day Shift (United States of America) Floyd Valley Healthcare is proud to offer a positive and fulfilling work environment that supports a healthy work-life balance. We understand that our employees have choices, and we strive to be an employer of choice for our team. Position Highlights Be a part of the team at Floyd Valley Healthcare in our Floyd Valley Le Mars, IA Clinic! Floyd Valley Healthcare in Le Mars, IA has a full-time position (32 hours per week) in Le Mars, IA for a Patient Services Representative/Admissions Representative. Floyd Valley offers a positive culture that supports a healthy work-life balance. Our Mission is to be a progressive healthcare partner serving with compassion, integrity and excellence. Patient Services Representative Responsibilities: * Patient Services Representative is responsible for coordinating services for patients receiving care from their provider. Patient Services Representative must be able to manage all aspects of their patients' medical records, and provide support functions for the assigned provider. Must perform all these duties in a calm and pleasant manner, while performing duties accurately and in a timely manner. * The Admissions Representative works under the direct supervision of the Patient Services Manager and in cooperation with other staff in assisting with the safe and effective patient care. Responsible for all registration desk functions including but not limited to, patient registration, check-in, check-out, collecting copayments and other patient owed account balances, answering and directing incoming telephone calls, filing, and scanning. * Mostly Monday-Friday daytime hours, with possible evening and weekend involvement. * Three days at the Le Mars Clinic and one day at the Remsen Clinic. Requirements: * High School diploma or equivalent. * 1 year experience in a customer service setting. * Mandatory Reporter training certificate is a plus; certification is required as an employee. We are proud to offer: * Student Debt Program * Educational Assistance * IPERS Retirement * Medical, Dental, and Vision insurance * Flexible Spending Account (FSA) * Short-term Disability Insurance * Life Insurance * Fitness Center * Paid Time Off * Competitive pay based on experience About Floyd Valley Healthcare: Floyd Valley Healthcare is a 25-bed critical access hospital and is located in Le Mars, Iowa home of "The Ice Cream Capital of the World!" Floyd Valley Healthcare has had a rich history of serving the healthcare needs of people in Le Mars, Iowa and the surrounding communities. Today Floyd Valley includes the hospital, clinics in Le Mars, Marcus and Remsen, and public health. We serve people in their homes through home health and home medical services. Floyd Valley Healthcare is licensed by the State of Iowa, affiliated with the Avera System of Sioux Falls, South Dakota and is a member of the Iowa and American Hospital Associations. Background check is required. FVH participates in E-Verify. EOE F/M/V/D/SO
$30k-33k yearly est. Auto-Apply 24d ago
Patient Services & Admissions Representative
Avera 4.6
Patient care coordinator job in Le Mars, IA
Worker Type: Regular Work Shift: Day Shift (United States of America) Floyd Valley Healthcare is proud to offer a positive and fulfilling work environment that supports a healthy work-life balance. We understand that our employees have choices, and we strive to be an employer of choice for our team. Position Highlights Be a part of the team at Floyd Valley Healthcare in our Floyd Valley Le Mars, IA Clinic! Floyd Valley Healthcare in Le Mars, IA has a full-time position (32 hours per week) in Le Mars, IA for a Patient Services Representative/Admissions Representative. Floyd Valley offers a positive culture that supports a healthy work-life balance. Our Mission is to be a progressive healthcare partner serving with compassion, integrity and excellence. Patient Services Representative Responsibilities: Patient Services Representative is responsible for coordinating services for patients receiving care from their provider. Patient Services Representative must be able to manage all aspects of their patients' medical records, and provide support functions for the assigned provider. Must perform all these duties in a calm and pleasant manner, while performing duties accurately and in a timely manner. The Admissions Representative works under the direct supervision of the Patient Services Manager and in cooperation with other staff in assisting with the safe and effective patient care. Responsible for all registration desk functions including but not limited to, patient registration, check-in, check-out, collecting copayments and other patient owed account balances, answering and directing incoming telephone calls, filing, and scanning. Mostly Monday-Friday daytime hours, with possible evening and weekend involvement. Three days at the Le Mars Clinic and one day at the Remsen Clinic. Requirements: High School diploma or equivalent. 1 year experience in a customer service setting. Mandatory Reporter training certificate is a plus; certification is required as an employee. We are proud to offer: Student Debt Program Educational Assistance IPERS Retirement Medical, Dental, and Vision insurance Flexible Spending Account (FSA) Short-term Disability Insurance Life Insurance Fitness Center Paid Time Off Competitive pay based on experience About Floyd Valley Healthcare: Floyd Valley Healthcare is a 25-bed critical access hospital and is located in Le Mars, Iowa home of "The Ice Cream Capital of the World!" Floyd Valley Healthcare has had a rich history of serving the healthcare needs of people in Le Mars, Iowa and the surrounding communities. Today Floyd Valley includes the hospital, clinics in Le Mars, Marcus and Remsen, and public health. We serve people in their homes through home health and home medical services. Floyd Valley Healthcare is licensed by the State of Iowa, affiliated with the Avera System of Sioux Falls, South Dakota and is a member of the Iowa and American Hospital Associations. Background check is required. FVH participates in E-Verify. EOE F/M/V/D/SO
$29k-32k yearly est. Auto-Apply 60d+ ago

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Sioux City, IA?

The average patient care coordinator in Sioux City, IA earns between $23,000 and $46,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.

Average patient care coordinator salary in Sioux City, IA

$32,000

$23,00010%

$32,000Median

$46,00090%

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Office and Administrative Industry
Patient Care Coordinator Jobs
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Sioux City, IA
Patient Care Coordinator Sioux City, IA Jobs

Patient care coordinator jobs in Sioux City, IA - 20 jobs

Access Specialist

Patient Service Representative (Full-Time)

Patient Relationship Coordinator

Juvenile Court Care Coordinator

Patient Access Specialist | Patient Access | Part-time

Patient Relationship Coordinator

Patient Specialist (PRN)

Patient Experience Specialist

Patient Access Representative - Vermillion Care Center - Full Time Days

Patient Services Representative - Sioux Center Clinic

Dental Scheduling Coordinator

Access Specialist

Medical Biller

Patient Services Representative - Sioux Center Clinic

Unit Coordinator- Adolescent & Adult Men's Unit

Patient Experience Specialist

Patient Services & Admissions Representative

Unit Coordinator- Adolescent & Adult Men's Unit

Patient Services & Admissions Representative

Patient Services & Admissions Representative

Learn more about patient care coordinator jobs

How much does a patient care coordinator earn in Sioux City, IA?