Patient care coordinator jobs in Sioux Falls, SD

Job Details Sioux Falls, SD - Sioux Falls, SD Full-Time/Part-Time High School Any Customer ServiceDescription Care Coordinator Purpose & Mission The Care Coordinator is the family's point of contact and designated advocate throughout the service-delivery process. While some staff turnover may be unavoidable, our hope is for families to work with only one Care Coordinator throughout their treatment journey. The Care Coordinator is a source of information, resources, and solutions for a family, and they are the first person families will call with any needs, adjustments, requests, or calls for help. Ultimately, the Care Coordinator ensures that the family feels heard, attended to, prioritized, and supported, throughout the highs and lows of the treatment journey. Care Coordinator Profile & Corresponding Duties The Care Coordinator loves working with people and is energized by social interaction. About 50% of their time is spent in communication with families via phone calls, text messages, or emails. They have excellent soft skills and the ability to build rapport and form relationships with a wide variety of people. They have superb communication skills, even during tense or stressful situations. Duties in this category include: Conducting parent orientations, scheduling initial ABA assessments and treatment plan reviews, and coordinating with families to develop a treatment schedule and begin ABA services. Responding to calls, texts, and emails from learners regarding schedule changes, questions, requests, etc. Conducting monthly “check-in” calls with current learners to gauge satisfaction, provide support or resources, identify feedback for the clinical team, etc. Communicating with the treatment team to pass on feedback, needs, preferences, cancellations, staff changes, etc. to improve learner experience. The Care Coordinator also must be an organizational master, juggling superstar, and diligent box-checker. They love lists, detailed tracking, and getting things done quickly so they don't pile up for later. About 50% of their time is spent working in our practice systems, creating and maintaining schedules, making updates and changes, and documenting the interactions that occurred. Duties in this category include: Creating and entering treatment schedules that fulfill learners' recommended hours and maximize staff availability. Making ongoing schedule adjustments (canceling, rescheduling, reassigning, etc.) to accommodate changes in availability, time-off requests, cancellations, etc. Responding to calls, texts, or emails from staff regarding scheduling changes. Monitoring client attendance, charging applicable fees, and updating practice systems accordingly. Documenting family contact in the learners' contact log. Uploading client documents into the system and supporting them with intake paperwork. Organizing the client file so that documents are easily located. Managing a list of clients and updating notes and status in the tracker. Completing monthly check-in survey forms and sending follow-up emails as needed. Researching and providing resources to families. In addition, Care Coordinators will participate in the following responsibilities to ensure team communication and coordination: Attend weekly team meetings. Attend clinical team meetings for learners as needed/directed by the Clinical Director. Actively participate in company chat groups, including those with learners present. Complete RBT training for basic understanding of ABA. Qualifications Qualifications Bachelor's degree is preferred, high school diploma is required. Experience working with children and individuals with Autism Spectrum Disorder is preferred. Experience working with clients in a medical or therapeutic setting is highly preferred. Availability to work on a daily basis, including flexibility to accommodate some non-standard hours to address staff and learner needs in preparation for scheduled sessions. While required equipment will be provided, candidate must have strong computer skills. Job Types: Full-time Compensation: Annual salary between $55,000-$60,000 depending on experience. Benefits: Paid time off Monday to Friday, occasional weekend hours may be required Flexible schedule Insurance options available Education: High school or equivalent (Required) Details: Job Types: Full-time Schedule: Monday to Friday from 8:30 am to 4:30 pm, with flexibility to accommodate some non-standard hours to address staff and learner needs. Some closing shifts will be required. Work Location: This position is based in-person at the region's treatment center.

Patient Service Representative - Registration We are seeking a friendly and detail-oriented Patient Service Representative to join our healthcare team. This vital role involves providing exceptional customer service to patients while managing the registration process efficiently and accurately. If you are passionate about helping others and thrive in a fast-paced environment, we encourage you to apply and become part of our dedicated healthcare community. Key Responsibilities: - Greet patients warmly and assist them with the registration process upon arrival - Collect and verify patient information, including personal details, insurance information, and medical history - Enter data accurately into the electronic health record (EHR) system - Schedule appointments and coordinate with healthcare providers as needed - Respond to patient inquiries and provide information about services, policies, and procedures - Ensure compliance with privacy regulations and maintain confidentiality of patient information - Collaborate with clinical staff to facilitate smooth patient flow and communication Join our team and contribute to providing compassionate, efficient care to our patients. We offer a supportive work environment, opportunities for growth, and comprehensive benefits to help you succeed in your career. Requirements - High school diploma or equivalent; additional healthcare-related certifications are a plus - Previous experience in a patient registration, front desk, or customer service role required - Excellent communication and interpersonal skills - Strong organizational skills and attention to detail - Ability to handle sensitive information with discretion - Proficiency with computers and familiarity with electronic health record systems - Ability to work efficiently in a fast-paced environment and manage multiple tasks

Job DescriptionDescription: Turnwell Mental Health Network is committed to maintaining a company for mental health that is a vital step in defining culture, guiding behavior, and building trust with our clients and team members.. Our mission is to expand access to high quality mental health care services in underserved markets by building a team of professionals who provide and support best-in-class patient experiences within our clinics. The Medical Office Receptionist is the first point of contact for patients, visitors, and medical staff. This position is responsible for creating a welcoming environment, answering phones, scheduling appointments, verifying insurance, collecting payments, and maintaining accurate patient records. Strong communication skills and attention to detail are essential. Downtown Sioux Falls (317 N Main, Sioux Falls, SD) Requirements: WHAT WILL BE YOUR KEY RESPONSIBILITIES? · Greet patients and visitors in a professional and friendly manner · Answer, screen, and route phone calls promptly and accurately · Schedule, confirm, and cancel appointments using electronic medical record (EMR) systems · Collect and verify patient insurance information and demographics · Check patients in and out, ensuring all forms are completed accurately · Collect co-pays, balances, and other payments; provide receipts as necessary · Maintain patient confidentiality in accordance with HIPAA regulations · Ensure the reception area is clean, organized, and welcoming · Respond to patient inquiries or direct them to the appropriate staff member · Perform general administrative duties such as filing, faxing, and copying · Collaborate with medical assistants, nurses, and physicians for seamless workflow · Monitor and order office supplies as needed WHAT ARE WE LOOKING FOR? · High school diploma or equivalent required · Prior experience in a medical office or similar healthcare setting preferred · Familiarity with EMR systems (e.g., Epic, Athenahealth, eClinicalWorks) a plus · Excellent verbal and written communication skills · Strong organizational and multitasking abilities · Knowledge of medical terminology and insurance verification helpful · Proficiency in Microsoft Office Suite (Word, Excel, Outlook) WHAT CAN YOU EXPECT FROM TURNWELL? · Fast-paced outpatient medical office · May involve long periods of sitting or standing · Interaction with patients who may be ill, stressed, or in pain

Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint. Work Shift: Day (United States of America) Scheduled Weekly Hours: 40Salary Range: $18.50 - $29.00 Union Position: No Department Details The Patient Access Lead is an additional resource for Patient Access Representatives, working in direct relation to the Supervisor as a mentor, trainer, and additional leader. This role will cover the Sanford Children's Specialty Clinics as well as General Pediatrics. Summary Must be able to function as a resource for employees, internal departments, and outside customers. Familiar with all areas of the department and can fill in, answer questions, and assist in resolving issues within the department. Job Description Must be able to work independently without much supervision and accept accountability for individual tasks. Excels in customer service skills. Assists with new employee orientation and serves as a mentor. May provide oversight of work tasks and adjust staffing to ensure appropriate coverage due to absences or lack of float coverage. Assists with on-going department education and training. May develop training curriculum and materials to ensure that departmental training needs are met. May facilitate change and ensure adoption of new processes. Demonstrates analytical decision-making, information gathering, presentation, project management, group facilitation and training skills. May assist in managing productivity and department reports. Qualifications High school diploma or equivalent preferred. Associate degree preferred. Two years of One Chart or similar electronic medical records (EMR) experience required. Five years of customer service experience preferred. Previous healthcare experience required. Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************.

CDM Smith is seeking a Forensic Accounting Specialist with expertise in disaster fraud claims. This role is critical in evaluating and analyzing financial data related to disaster-related claims, including property damage, business interruption, and other loss categories. The specialist will conduct thorough forensic investigations to identify discrepancies, detect potential fraud, and ensure the integrity and fairness of claim settlements. By applying advanced accounting, auditing, and investigative techniques, this individual will play a key role in supporting accurate and just outcomes for all stakeholders. Successful final candidate could also be asked to work in Las Vegas, NM or Mora, NM. - Claim Assessment and Quantification: Analyze financial records and supporting documentation to determine the validity and value of disaster-related claims. This may involve reviewing income statements, balance sheets, production reports, payroll records, and supplier contracts to calculate losses accurately. - Business Interruption Analysis: Assess the extent of business interruption and estimate lost profits, continuing expenses, and extra costs incurred during the recovery period. - Investigating Fraudulent Claims: Detect red flags, investigate suspicious transactions, and differentiate legitimate losses from inflated or fabricated claims. - Documentation and Evidence Gathering: Collect and organize all necessary documentation to support claim amounts. This includes gathering invoices, receipts, contracts, photographs, and statements. - Damage Estimation: Using financial modeling and industry benchmarks, estimate the total financial impact of the disaster on the applicant's assets, inventory, and operations. - Expert Testimony and Litigation Support: In cases of disputes or litigation, Specialist may be required to present their findings in court, provide expert testimony, and assist attorneys in building their cases. - Performs other duties as assigned. \#LI-LP2 **Job Title:** FEMA Disaster Management Accountant **Group:** WAF Field Mod Fringe **Employment Type:** Temporary **Minimum Qualifications:** - 15 years of in-field experience or 10 years of in-field of expertise with a bachelor's degree. - HS Diploma or equivalent. - Domestic travel is required. **Preferred Qualifications:** - Certification such as CPA (Certified Public Accountant), CFE (Certified Fraud Examiner), or CFF (Certified in Financial Forensics). **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 100% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Skills and Abilities:** - Must be a U.S. citizen and be able to obtain a FEMA Badge, which includes a background investigation for a Public Trust position. - Demonstrates good organizational skills to balance and prioritize work. - Strong attention to detail. - Strong written and oral communication skills. - Ability to work with multiple stakeholders and process a large volume of requests. - Ability to adapt to change quickly and remain flexible. **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $59.85 **Pay Range Maximum:** $126.00 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Successful candidate will be required to work in office and field locations as needed. **Driver's License Requirements:** An appropriate and valid driver's license is required. **Seeking candidates for a potential future opportunity!:** We are excited to announce that CDM Smith won the next 5-year contract for Public Assistance Technical Assistance Contractors - PA TAC V in the West Zone. The West Zone includes Alaska, Washington, Oregon, Idaho, Nevada, California, Arizona, Northern Mariana Islands, American Samoa, Guam, Hawaii, Nebraska, Iowa, Kansas and Missouri. We are looking for qualified candidates for this position in anticipation of future project opportunities. Please note this is an "Evergreen" position which will be used to build our candidate pool but is not a role that is open at this time. If you are interested in being considered for this position should this position become available, we encourage you to apply to be part of our talent community. By having your information on file, we can reach out to you when this or a similar role officially opens. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes. You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals. This is a UK Based role. You MUST be living in the United Kingdom with the Right to work in the UK to be considered for this role. Applications from outside of the UK will be unsuccessful. This role will be predominantly home based but some travel will be required to events in Bristol therefore we can only consider candidates in the Bristol area. You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services. Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family. You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity. In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity. Role duties: • Call families who receive an above healthy weight NCMP letter • Discuss how they feel about receiving the letter • Have sensitive and perhaps tough conversations with parents regarding their child's weight • Discuss the support available in the local community and talk through the services we provide • If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families • Update system with communications with families • Manage family profiles on the CRM • Manage the NCMP data • Understand the community support available for families • Support the delivery team on asset mapping of local services • Meet with local partners and stakeholders to update on our services • Any other requirements for the business. Community Outreach and Stakeholder Collaboration Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration. Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families. Qualifications and Experience • Experience working with families in a supportive or educational capacity • Experience of working in a public health environment • Experience of working in a customer facing role • Experience and competence in using a data management system • Experience of using IT systems • Experience of inputting and processing data • Experience of managing customer concerns or issues • Experience of working remotely • Experience in communicating information with other teams • An understanding of the stages of behaviour change Individual competencies • A personable, non-judgmental and sensitive approach to communicating with the public • IT literate especially excellent working knowledge of Microsoft Office • Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team • Fluent and clear in English speaking • Active listening skills • Excellent data processing and data management system skills • Confident, self motivated, passionate, flexible and adaptable • Good attention to detail • Able to respond positively to new situations • Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information. • Ability to reflect and appraise own performance and that of others. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 12,500.00 Maximum Salary £ 14,000.00

**Worker Type:** PRN **Work Shift:** Day Shift (United States of America) **Pay Range:** is listed below. Actual pay rate dependent upon experience._ $18.25 - $23.75 Highlights** Clinic Hours - Monday-Friday, 8:00 AM - 5:00 PM **You Belong at Avera** **Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.** **A Brief Overview** Performs diverse duties as they relate to the department to include, but not limited to completing prior and pre-authorizations for patients insurance companies, working appeals for insurance coverage, verifying benefits, making referrals and scheduling pre-operative physical, and reviewing surgery information with patients. Responsible for scheduling, maintaining, and disseminating an accurate surgery schedule, including acquisition, retention, and organization of documentation, and will provide clerical services for the department as indicated. **What you will do** + Obtains information (including physician orders to schedule tests/procedures only) from physician offices for scheduling tests, procedures and admissions in an accurate, timely and sequential manner. + Facilitates in coordinating a plan of care for patients with various departments throughout the hospital and clinics including working with equipment vendors for surgical equipment needs. + Coordinates care between facilities for utilization of telemedicine to ensure continuity of care if applicable. + Communication of information to physicians, staff, families, etc., when directed and to do so in an appropriate and professional manner. + Assists with the collection and maintenance of records as needed by Performance Improvement, Joint Commission accreditation, CARF certification, OSHA guidelines, or as my be required by law. + Coordinates scheduling of specialized equipment based on procedures. + Maintains physician calendar, procedure schedule and all coordinating orders for procedures. **Essential Qualifications** The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. **Required Education, License/Certification, or Work Experience:** + knowledge of medical terminology **Preferred Education, License/Certification, or Work Experience:** + High School or GED Equivalent + Associate's in medical secretarial school + 1-3 years experience as a scheduler, biller, or in a medical office **Expectations and Standards** + Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community. + Promote Avera's values of compassion, hospitality, and stewardship. + Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. + Maintain confidentiality. + Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. + Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. _Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to_ _****************_ _._ At Avera, the way you are treated as an employee translates into the compassionate care you deliver to patients and team members. Because we consider health care a ministry, you can live out your faith, uphold the dignity and respect of all persons while not compromising high-quality services. Join us in making a positive impact on moving health forward. The policy of Avera to provide opportunities for all qualified employees or applicants without regard to disability and to provide reasonable accommodations for all employees or applicants who may be disabled. Avera is committed to ensuring compliance in accordance with the Americans with Disability Act. For assistance, please contact HR Now at ************. Additional Notices: For TTY, dial 711 Avera is an Equal Opportunity/Affirmative Action Employer: Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity.

Worker Type: Regular Work Shift: Day Shift (United States of America) Pay Range: is listed below. Actual pay rate dependent upon experience. $18.25 - $23.75 Highlights Clinic Hours: Monday-Friday 8:00 AM - 5:00 PM You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Performs diverse duties as they relate to the department to include, but not limited to completing prior and pre-authorizations for patients insurance companies, working appeals for insurance coverage, verifying benefits, making referrals and scheduling pre-operative physical, and reviewing surgery information with patients. Responsible for scheduling, maintaining, and disseminating an accurate surgery schedule, including acquisition, retention, and organization of documentation, and will provide clerical services for the department as indicated. What you will do * Obtains information (including physician orders to schedule tests/procedures only) from physician offices for scheduling tests, procedures and admissions in an accurate, timely and sequential manner. * Facilitates in coordinating a plan of care for patients with various departments throughout the hospital and clinics including working with equipment vendors for surgical equipment needs. * Coordinates care between facilities for utilization of telemedicine to ensure continuity of care if applicable. * Communication of information to physicians, staff, families, etc., when directed and to do so in an appropriate and professional manner. * Assists with the collection and maintenance of records as needed by Performance Improvement, Joint Commission accreditation, CARF certification, OSHA guidelines, or as my be required by law. * Coordinates scheduling of specialized equipment based on procedures. * Maintains physician calendar, procedure schedule and all coordinating orders for procedures. Essential Qualifications The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Required Education, License/Certification, or Work Experience: * knowledge of medical terminology Preferred Education, License/Certification, or Work Experience: * High School or GED Equivalent * Associate's in medical secretarial school * 1-3 years experience as a scheduler, biller, or in a medical office Expectations and Standards * Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community. * Promote Avera's values of compassion, hospitality, and stewardship. * Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. * Maintain confidentiality. * Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. * Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. Benefits You Need & Then Some Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future. * PTO available day 1 for eligible hires. * Up to 5% employer matching contribution for retirement * Career development guided by hands-on training and mentorship Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ****************.

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full Time Salary: $18 - $20 / hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities with our best-in-class training program to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuous Learning through TAG U How You'll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection Balance nightly deposits and credit card processing Additional tasks as assigned by the Manager Preferred Qualifications High school diploma or equivalent Strong communication and interpersonal skills with an ethical mindset High regard for time management Organized and detail oriented Must be age 18 or older Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Join Our Team as a Medical Secretary -PRN (as needed) Flexible Hours! Dakota Vascular in Sioux Falls, SD is seeking a dedicated and detail-oriented Medical Secretary to join our team on a PRN basis with flexible hours. As a Medical Secretary, you will play a crucial role in ensuring the smooth operation of our clinic by providing administrative support to our healthcare team. Job Responsibilities: Manage patient records and ensure accurate documentation Checking patients in and out for appointments Schedule appointments and coordinate with healthcare providers Verify demographic and insurance information Answer phone calls and assist patients with inquiries Perform general office tasks such as faxing and data entry Qualifications: Previous experience as a Medical Secretary or in a similar role Proficiency in medical terminology and coding Strong communication and organizational skills Ability to multitask and prioritize tasks efficiently Attention to detail and accuracy Benefits: Opportunity to work on a flexible schedule Gain valuable experience in a healthcare setting Collaborate with a supportive and experienced healthcare team Room for growth and advancement within the organization Competitive compensation and benefits package If you are a motivated individual with a passion for healthcare and exceptional administrative skills, we would love to hear from you! Join Dakota Vascular as a Medical Secretary and make a difference in the lives of our patients. About Dakota Vascular: Dakota Vascular is a premier vascular surgery practice in Sioux Falls, SD, dedicated to providing high-quality care to patients with vascular conditions. Our team of experienced healthcare professionals offers a wide range of services, from diagnostic testing to minimally invasive procedures, to ensure the best possible outcomes for our patients. At Dakota Vascular, we prioritize patient-centered care and strive to create a welcoming and supportive environment for both patients and staff.

Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Medical Secretary to join our team! The Receptionists or Medical/Administrative Secretary is the first line of communication for the individuals accessing our services and are an essential component of making our office run smoothly. Medical/Administrative Secretaries are responsible for scheduling appointments, collecting payments, gathering, and updating records by obtaining the appropriate information from clients and setting up pay sources in preparation for billing. Being skilled in Microsoft Office and Azalea are necessary to perform the required tasks. Receptionists must have excellent communication and customer service skills, as well as the ability to multitask and stay organized. Responsibilities Treat all clients and staff in a welcoming and professional manner. Answer phone calls and direct them appropriately. Ensure clients complete all paperwork necessary to ensure the intake process is accurate and efficient. Obtain complete and accurate client information. Verify and update client information at each appointment. Fill in cancellations and no-shows with clients on the waiting list. Schedule appointments according to office guidelines and providers preferences. Maintaining the providers schedules and preparing for the following day. Copy and scan clients hardcopy materials (e.g. ID, referrals, cards, etc.) into the correct location in the correct software. Use Azalea software to manage client records; reinforce and uphold patient confidentiality as required by HIPAA. Opening or closing the clinic. Responsible for operating and maintaining office equipment. Inventory supplies/materials as needed. Maintain the cleanliness of the reception area. Alert supervisor to anticipated or actual problems and/or concerns in a timely manner, so that preventive measures and/or solutions may be initiated. Perform other duties as assigned. Qualifications High School Diploma or equivalent. Fluent in the use of Microsoft Word, Excel and other applications. Experience working in a medical health environment as receptionist or intake personnel. Ability and willingness to work cooperatively with others. Maintains and exercises a high degree of discretion when dealing with confidential information. Flexibility in workflow Ability to multi-task in high-stress situations Proficient use or ability to learn multiple technology platforms.

The Lead Medical Support Assistant (Lead MSA) provides MSA leadership and is an integral member of the Community Care (CC) team to effectively carry out day-to-day administrative operations in the department. The Lead MSA is responsible for accurate appointment management and the coordination of all administrative functions between the professional staff, Veteran, Veteran caregiver, and/or representative. All qualifying experience you possess must be clearly described in your application package. We will not make assumptions when reviewing applications. Failure to clearly demonstrate your experience in your application package may result in disqualification. All applicants are encouraged to submit responses to each Knowledge, Skill, and Ability (KSA) on a separate document. Major Duties include, but are not limited to the following: * Responsible for daily workload assessments, assigning work, and assuring proper staffing coverage, evaluating training records, conducting scheduling and call center audits, and determining training needs of A/MSAs to provide support across interdisciplinary settings. * Assists the department with complex and non-standard procedures, including clinical flow processes. * Distributing and balancing the workload among employees, in accordance with established work flow or job specialization. * Assures timely accomplishment of the assigned workload, monitors the status and progress of work, and makes day-to-day adjustments in accordance with established priorities, obtaining assistance from the supervisor on problems that may arise. * Provides on the job training for employees in accordance with established procedures and practices. * Ensures accurate and timely scheduling of appointments. * Provides guidance to staff members, to include changes in policies and procedures. * Acts as a liaison among A/MSA staff, Veterans, Vendors and other interdisciplinary staff to resolve day-to-day conflicts. * Works collaboratively in an interdisciplinary care delivery model and performs customer service and administrative duties for proper and timely treatment of Veterans care. * Skill in planning, organizing, problem solving, and decision-making. * Must demonstrate a high level of oral and written communication skills and a high level of professionalism when communicating with peers, leadership, vendors, Veterans and other interdisciplinary staff. * Understands and appropriately utilizes the administrative support packages, including but not limited to; Consult Tracking Manager (CTM), Computerized Veteran Record System (CPRS), REFDOCS, Release of Information (ROI), VA Online Scheduling (VAOS), Vista, Provider Profile Management System (PPMS), Health Share Referral Manager (HSRM), and other programs. * Appointments will be made with the Veteran's input, either in person, over the phone or through written communication. Work Schedule: Monday - Friday; 8:00am - 4:30pm Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Full-time Description This position is hands on clinical, but heavily administrative! An ideal candidate will be licensed as a CNA, MA, or LPN. Apply today to learn more! Pay: Up to $25/hr dependent upon experience Location: Hawarden, IA (This is an established program in the state of Iowa that first opened January 2018.) This position works with the geriatric population! Who we are: Senior Life Solutions, a division of Psychiatric Medical Care, is one of the country's largest Behavioral Health Management companies. Why work with PMC? Because PMC works for you. At PMC, we strive to maintain a culture of kindness and accountability. We embrace diversity, and inclusion, and provide team member support. We encourage everyone at PMC to have a healthy work-life balance and bring their authentic selves to work every day. Work-Life Balance: Monday-Friday No Weekends No On-Call 7 Paid Holidays Off Per Year Competitive Benefits: Practically Free Vision & Dental Practically Free Medical Starting As Low As $70/Month Matching 401k Furthering Education Assistance Unmatched Clinical Support: The PMC Clinical Team is ready to support you every step of the way. We have online resources at your fingertips 24/7, including a group curriculum toolkit. We connect you with our top therapists/social workers for peer-to-peer training and support. As an Office and Patient Coordinator, your daily focus will be on the 3Cs; Care, Community and Compliance. Care: Work with a small, interdisciplinary team including a psychiatric physician, RN Program Director, and a social worker to provide high-quality care to our Older Adult patients as ordered by a doctor. Community: Work with program team to create a culture of kindness and accountability; striving for exceptional care, compliance, and community goals. Compliance: Work with the program team to ensure the program operates within all regulations, including clinical, billing, and operational compliance. Skills best suited for an Office & Patient Coordinator (OPC) Administrative skills Organizational skills Interpersonal skills Time management skills Team player; able to work within a small interdisciplinary team Requirements CNA, LPN, MA preferred Ability to operate a motor vehicle, patient transport required Medical office experience preferred Passion for working with Older Adults preferred Front desk/administrative preferred

Job Details Hawarden Regional Healthcare - Hospital - Hawarden, IA Full TimeDescription The office and patient coordinator provides quality administrative and clerical services for program staff and assists Senior Life Solutions patients with care needs. They provide transportation to patients in a provided vehicle, as applicable. The office and patient coordinator's responsibilities include assisting with insurance verification and billing procedures, providing clerical support to team members, assisting with patient care, and ensuring transportation is safely provided to patients. The office and patient coordinator contributes to positive team dynamics and excellent customer service. ESSENTIAL JOB FUNCTIONAL COMPETENCIES: 1. Demonstrates the knowledge and skills necessary to provide service/care appropriate to the age of the patients served, in accordance with Hawarden Regional Healthcare standards. Maintains a working knowledge of applicable Federal, State and local laws and regulations, the Compliance Accountability Program, Code of Ethics, and HRH policies and procedures, including all provisions of the Health Insurance Portability Act of 1996 (HIPAA). In order to ensure adherence in a manner that reflects honest, ethical and professional behavior by implementing the organizational vision, values, and mission. 2. Ensure patient care needs are met while at the program. 3. Transporting patients and logging mileage. 4. Ensure completion of the Census report as directed. 5. Assist patients with completion of consents and patient admission process as directed. 6. Take patient vital signs as directed. 7. Complete the daily nursing checklist form as directed. 8. Assist patients in performing the sit to stand test as directed. 9. Complete multidisciplinary progress notes for documentation of absences or patient encounters as they occur. 10. Participate in treatment team meetings and coordination of care. 11. Coordinate meals and snacks for patients. 12. Complete medical records including filing, form tracking and uploading documents into patient charts. 13. Insight charting according to scope of role 14. Provide activity or education for patients at the request of the Therapist or Program Director 15. General Clerical duties; such as answering phone, making appointments and take messages. 16. Responsible for inventory of supplies, cleanliness, group room setup. 17. Responsible for refrigerator logs and necessary action steps for temperature variances. 18. Comply with 25-point check list. 19. Comply with all regulations. 20. Perform billing functions required for the program as directed. 21. Ensure patient insurance verification and complete monthly insurance verification forms as directed. 22. Demonstrate an understanding of community education definitions and activities. 23. Participate in customer service training as it relates to community integration. 24. Participate in community analysis. 25. Keep up to date community education contacts as directed. 26. Participate in cohesive team environment to ensure program success. 27. Actively participates in department meetings, committees, conferences, and in-services. 28. Knows, understands, incorporates, and demonstrates the Hawarden Regional Healthcare Standards of Excellence 29. Maintains confidentiality of information pertaining to patients, practitioners & employees. 30. Demonstrates general working knowledge of computers and department specific software (i.e. Healthstream, internet, Insight, etc.) 31. Actively participates in departmental meetings, committees, conferences, and in services. Is knowledgeable of and complies with Safety and Infection Control Policies & Procedures. Participates in Continuous Quality Improvement activities as requested. Keeps up to date on new procedures and research. 32. Completes all mandatory training such as Healthstream, Relias, The Patient Experience, Safe Choices, Crucial Conversations and any other training as designated by Administration. 33. Performs other duties and responsibilities as assigned. The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assigned. MISSION STATEMENT Provide for the health and wellness of all in our communities through delivery of quality healthcare services close to home. STANDARDS OF EXCELLENCE The standards of excellence are the behaviors necessary for all of us to achieve our Vision. They are: Trust - Being a reliable resource for patients, families and co-workers by acting with honesty and integrity at all times. Caring - Displaying kindness and concern for others by creating a welcoming environment for all those who enter our facility. Communication - Giving and receiving information that others need or desire. Pride - Fulfillment of being a part of something bigger than yourself. Accountability - Taking responsibility for my actions and decisions. Respect - Honoring our patients, families and co-workers. COMMITMENT Must be able to embrace and adhere to the standards of excellence of the organization and support the Mission of Hawarden Regional Healthcare. Must demonstrate good work habits such as time management, attendance, punctuality, team building and other behaviors aligned to the mission and values of the organization. Qualifications Education: High School Diploma or GED. Certification: CNA, MA or LPN required. Experience: experience in providing care to older adults in hospital or nursing facility environment. Experience performing secretarial or clerical duties, working with computers and electronic medical records. Good driving record, comfort with transportation and driving a van. Experience transporting patients, preferred but not required. Knowledge of community resources for older adults, familiarity with medical terminology and medical team roles functioning with other hospital departments. Hawarden Regional Healthcare cultivates, upholds and supports a safe work environment. Employees support patient and staff safety by demonstrating aptitude and maintaining organizational employment standards and requirements. Employee job performance is continually appraised and formally evaluated during the course of employment with Hawarden Regional Healthcare. PHYSICAL REQUIREMENTS: Must successfully pass employment physical examination and must adhere to applicable organizational requirements on an annual basis for Employee Health Directives. Must possess the ability to comply with HRH and PMC policies and procedures. While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position required intermittent physical activity, including standing, walking, bending, kneeling, stooping and crouching as well as lifting, driving and supporting patients. These essential functions identify the major requirements of the job. They are not an exhaustive list of all job requirements. An employee may be called upon to perform physical actions not specifically identified in this job description.

Join Our Team at Orthopedic Institute in Sioux Falls SD! Are you passionate about providing exceptional patient care and customer service? Do you thrive in a fast-paced environment and enjoy working as part of a team? If so, we have the perfect opportunity for you! Orthopedic Institute is currently seeking a dedicated and detail-oriented individual to join our team as a Patient Access Representative. In this role, you will serve as the first point of contact for our customers, providing top-notch service to patients and assisting them with scheduling appointments and answering any questions they may have about our services. This position is ideal for someone who is organized, personable, and enjoys working in a healthcare setting. Key Responsibilities: Answer incoming calls and assist patients with scheduling appointments Verify patient information and insurance coverage Provide excellent customer service and address patient concerns in a professional manner Ensure accurate and timely scheduling of appointments Collaborate with medical staff, clinical and support teams to coordinate patient care Qualifications: High school diploma or equivalent Previous experience in a healthcare or customer service role required Strong communication and interpersonal skills Ability to multitask and prioritize in a fast-paced environment Proficiency in basic computer skills If you are looking for a rewarding career in healthcare and enjoy working with people, we encourage you to apply for our Patient Access Representative position at Orthopedic Institute. Join us in providing exceptional care to our patients and making a difference in their lives! About Us: Orthopedic Institute is a leading provider of orthopedic care in Sioux Falls, SD. Our team of expert physicians and staff are dedicated to helping patients achieve optimal musculoskeletal health through personalized, compassionate care. We offer a wide range of services, including orthopedic surgery, physical therapy, and sports medicine, to meet the diverse needs of our patients. Learn more about us at Orthopedic Institute.

**Careers With Purpose** **Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated to the work of health and healing across our broad footprint.** **Facility:** Children's Hospital **Location:** Sioux Falls, SD **Address:** 1600 W 22nd St, Sioux Falls, SD 57105, USA **Shift:** Day **Job Schedule:** Full time **Weekly Hours:** 40.00 **Salary Range:** $18.50 - $29.00 **Department Details** The Patient Access Lead is an additional resource for Patient Access Representatives, working in direct relation to the Supervisor as a mentor, trainer, and additional leader. This role will cover the Sanford Children's Specialty Clinics as well as General Pediatrics. **Job Summary** Must be able to function as a resource for employees, internal departments, and outside customers. Familiar with all areas of the department and can fill in, answer questions, and assist in resolving issues within the department. Must be able to work independently without much supervision and accept accountability for individual tasks. Excels in customer service skills. Assists with new employee orientation and serves as a mentor. May provide oversight of work tasks and adjust staffing to ensure appropriate coverage due to absences or lack of float coverage. Assists with on-going department education and training. May develop training curriculum and materials to ensure that departmental training needs are met. May facilitate change and ensure adoption of new processes. Demonstrates analytical decision-making, information gathering, presentation, project management, group facilitation and training skills. May assist in managing productivity and department reports. **Qualifications** High school diploma or equivalent preferred. Associate degree preferred. Two years of One Chart or similar electronic medical records (EMR) experience required. Five years of customer service experience preferred. Previous healthcare experience required. **Benefits** Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home-work balance. For more information about Total Rewards, visit *********************************** . Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ************************ . Sanford Health has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment. **Req Number:** R-0242197 **Job Function:** Revenue Cycle **Featured:** No

Worker Type: PRN Work Shift: Day Shift (United States of America) Pay Range: is listed below. Actual pay rate dependent upon experience. $20.50 - $27.00 Highlights Day Shift- PRN as needed You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Responsible to provide assistance to patients and/or families as they navigate through all aspects of their medical paperwork, including insurance, billing, payment and collection process. This position is responsible to screen patients to determine potential for program assistance, complete application with patient and families, and follow up after discharge regarding application and maintain knowledge base of community agencies and resource to facilitate appropriate referrals, including maintaining a thorough understanding of eligibility requirements and current laws governing government programs. A successful advocate will communicate with patients, families, case managers, and providers to assess care plans and corresponding coverage needs and work in a compassionate and tactful manner to help facilitate access to and provide continuity of care. Advocates also work with other members of the care teams, insurers, financial, and administrative personnel. What you will do Insurance Screening: Obtain detailed patient insurance benefit information for all aspects of cancer care, including, but not limited to, outpatient services and prescription drugs. Verify insurance coverage and other medical benefits and acquire necessary referrals and authorizations. Identify self-pay patients and evaluate coverage opportunities. Assist with completion of all needed applications for coverage, including applications for drug assistance. Provide accurate cost estimate details to patients prior to appointments. Discuss benefits and other financial concerns with patients and/or family members during initial referral and during continuation of care. Identify and effectively communicate financial information to team members, patients, and their families with emphasis on identifying any potential patient out-of-pocket liability. Assist patients with questions concerning insurance, coverage, and other financial issues. Document in patient record as appropriate. Obtain all necessary insurance authorizations. Obtain clinical information as needed from the medical record to answer clinical questions during authorization process. Communicate with care team and pharmacy staff to ensure that all treatments meet medical necessity. Draft medical necessity authorization request letters to include insurance contact information, patient history, and appropriate scientific literature. Manage both routine and complex insurance authorizations directly. Responsible for the coordination of level II appeals with oversight from the appropriate medical staff. Work with patients, their families and team members to help address insurance coverage gaps via alternative funding options including, but not limited to, help with completing applications for copay assistance, compassionate use drug and/or Avera Patient Assistance. Assist patient and family members in completing work-related documentation including, but not limited to, FMLA, short term disability, long term disability, and work letters. Maintain tracking mechanisms for status of authorization requests, referrals, and drug assistance. Regularly assesses updated information regarding insurance data, authorizations, and preferred providers. Track free drug assistance to ensure patients maintain coverage when initial enrollment ends. Facilitate resolution of patient billing issues which may include appealing denied claims. . Work in collaboration with the patient, insurance, and business office. Work as a member of a team of Patient Advocates to assist in other oncology departments as needed. Work with multiple disciplines and departments to ensure clear communication and prompt delivery of treatment. Accurately document all interactions related to advocacy within the EMR. Essential Qualifications The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Required Education, License/Certification, or Work Experience: Associate's social work, coding, or a healthcare-related field and/or combination of experience and education. 1-3 years Experience in healthcare and insurance verification. Expectations and Standards Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community. Promote Avera's values of compassion, hospitality, and stewardship. Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. Maintain confidentiality. Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to **************** .

Job DescriptionJoin Our Team as a Medical Secretary -PRN (as needed) Flexible Hours! Dakota Vascular in Sioux Falls, SD is seeking a dedicated and detail-oriented Medical Secretary to join our team on a PRN basis with flexible hours. As a Medical Secretary, you will play a crucial role in ensuring the smooth operation of our clinic by providing administrative support to our healthcare team. Job Responsibilities: Manage patient records and ensure accurate documentation Checking patients in and out for appointments Schedule appointments and coordinate with healthcare providers Verify demographic and insurance information Answer phone calls and assist patients with inquiries Perform general office tasks such as faxing and data entry Qualifications: Previous experience as a Medical Secretary or in a similar role Proficiency in medical terminology and coding Strong communication and organizational skills Ability to multitask and prioritize tasks efficiently Attention to detail and accuracy Benefits: Opportunity to work on a flexible schedule Gain valuable experience in a healthcare setting Collaborate with a supportive and experienced healthcare team Room for growth and advancement within the organization Competitive compensation and benefits package If you are a motivated individual with a passion for healthcare and exceptional administrative skills, we would love to hear from you! Join Dakota Vascular as a Medical Secretary and make a difference in the lives of our patients. About Dakota Vascular: Dakota Vascular is a premier vascular surgery practice in Sioux Falls, SD, dedicated to providing high-quality care to patients with vascular conditions. Our team of experienced healthcare professionals offers a wide range of services, from diagnostic testing to minimally invasive procedures, to ensure the best possible outcomes for our patients. At Dakota Vascular, we prioritize patient-centered care and strive to create a welcoming and supportive environment for both patients and staff. #hc210413

Worker Type: PRN Work Shift: Day Shift (United States of America) Pay Range: is listed below. Actual pay rate dependent upon experience. $20.50 - $27.00 Highlights Day Shift- PRN as needed You Belong at Avera Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. A Brief Overview Responsible to provide assistance to patients and/or families as they navigate through all aspects of their medical paperwork, including insurance, billing, payment and collection process. This position is responsible to screen patients to determine potential for program assistance, complete application with patient and families, and follow up after discharge regarding application and maintain knowledge base of community agencies and resource to facilitate appropriate referrals, including maintaining a thorough understanding of eligibility requirements and current laws governing government programs. A successful advocate will communicate with patients, families, case managers, and providers to assess care plans and corresponding coverage needs and work in a compassionate and tactful manner to help facilitate access to and provide continuity of care. Advocates also work with other members of the care teams, insurers, financial, and administrative personnel. What you will do * Insurance Screening: Obtain detailed patient insurance benefit information for all aspects of cancer care, including, but not limited to, outpatient services and prescription drugs. Verify insurance coverage and other medical benefits and acquire necessary referrals and authorizations. * Identify self-pay patients and evaluate coverage opportunities. Assist with completion of all needed applications for coverage, including applications for drug assistance. Provide accurate cost estimate details to patients prior to appointments. * Discuss benefits and other financial concerns with patients and/or family members during initial referral and during continuation of care. Identify and effectively communicate financial information to team members, patients, and their families with emphasis on identifying any potential patient out-of-pocket liability. Assist patients with questions concerning insurance, coverage, and other financial issues. Document in patient record as appropriate. * Obtain all necessary insurance authorizations. Obtain clinical information as needed from the medical record to answer clinical questions during authorization process. Communicate with care team and pharmacy staff to ensure that all treatments meet medical necessity. Draft medical necessity authorization request letters to include insurance contact information, patient history, and appropriate scientific literature. Manage both routine and complex insurance authorizations directly. Responsible for the coordination of level II appeals with oversight from the appropriate medical staff. * Work with patients, their families and team members to help address insurance coverage gaps via alternative funding options including, but not limited to, help with completing applications for copay assistance, compassionate use drug and/or Avera Patient Assistance. Assist patient and family members in completing work-related documentation including, but not limited to, FMLA, short term disability, long term disability, and work letters. * Maintain tracking mechanisms for status of authorization requests, referrals, and drug assistance. Regularly assesses updated information regarding insurance data, authorizations, and preferred providers. Track free drug assistance to ensure patients maintain coverage when initial enrollment ends. * Facilitate resolution of patient billing issues which may include appealing denied claims. . Work in collaboration with the patient, insurance, and business office. * Work as a member of a team of Patient Advocates to assist in other oncology departments as needed. Work with multiple disciplines and departments to ensure clear communication and prompt delivery of treatment. Accurately document all interactions related to advocacy within the EMR. Essential Qualifications The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer. Required Education, License/Certification, or Work Experience: * Associate's social work, coding, or a healthcare-related field and/or combination of experience and education. * 1-3 years Experience in healthcare and insurance verification. Expectations and Standards * Commitment to the daily application of Avera's mission, vision, core values, and social principles to serve patients, their families, and our community. * Promote Avera's values of compassion, hospitality, and stewardship. * Uphold Avera's standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity. * Maintain confidentiality. * Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment. * Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call ************** or send an email to ****************.