Patient care coordinator jobs in Utica, NY - 247 jobs
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Patient Care Coordinator
Central Scheduler
Patient Coordinator
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Patient Care Advocate
Front Office Coordinator
Patient Access Representative
Adult Care Coordinator
Ican Inc. 4.5
Patient care coordinator job in Utica, NY
The Adult CareCoordinator conducts and schedules assessments, referrals, advocacy and supports, counseling, education of patients and enrollees and care team members assuring the patient receives quality services to maintain optimum healthcare needs without barriers. The Coordinator adheres to and promotes the philosophy and missions of the company by performing the following duties and responsibilities.
This position is based in Utica, NY covering Oneida County.
Duties and Responsibilities:
Responsible for outreach and engagement to formally enroll referred adults into the care management program.
Conducts assessments, evaluates needs, establishes and maintains care plan and maintains referrals for enrollees. Assures supports are in place inclusive of peer and family contacts.
Develops Interim Plan of Care based on preliminary clinical information and assigned level that will identify linkages and services immediately required, based on information received from referral sources if applicable.
Ensures all initial linkages are established and maintained.
Collaborates with all services providers and establishes team communication plan.
Monitors goals on a continuing basis and that team is communicating.
Monitors that care plan is relevant to health home policies and procedures.
Consults with family members and social supports to maintain support consistency.
Advocates for additional services and linkages as appropriate.
Maintains current care management documentation and information regarding care management activities within the required health IT system.
Education/Experience:
Bachelor's degree (B.A.) from an accredited four-year college or university, in Human Services, a mental health field or a related field is preferred.
A valid NYS Drivers License is required.
At least one-year experience in Human Services, primarily Mental Health and Substance Abuse.
$32k-41k yearly est. Auto-Apply 60d+ ago
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Patient Care Coordinator
AEG Vision 4.6
Patient care coordinator job in Clay, NY
PatientCareCoordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
* Answers and responds to telephone inquiries in a professional and timely manner
* Schedules appointments
* Gathers patients and insurance information
* Verifies and enters patient demographics into EMR ensuring all fields are complete
* Verifies vision and medical insurance information and enters EMR
* Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
* Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
* Prepare insurance claims and run reports to ensure all charges are billed and filed
* Print and prepare forms for patients visit
* Collects and documents all charges, co-pays, and payments into EMR
* Allocates balances to insurance as needed
* Always maintains a clean workspace
* Practices economy in the use of _me, equipment, and supplies
* Performs other duties as needed and as assigned by manager
* High school diploma or equivalent
* Basic computer literacy
* Strong organizational skills and attention to detail
* Strong communication skills (verbal and written)
* Must be able to maintain patient and practice confidentiality
Physical Demands
* This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
$55k-72k yearly est. 11d ago
Per Diem Care Coordinator (CMA, CNA, LPN or Phlebotomist)
Vitalcheck Wellness
Patient care coordinator job in Johnstown, NY
Per Diem PatientCareCoordinator Job Type: Per Diem Independent Contractor, 1099 Contract. Pay Rate: CNA, CMA, Phlebotomists, Paramedics $30/hr; LPN $35/hr. Schedule: May TBD Tuesday, Wednesday & Thursday. Weekday. Employer: A New York physician-owned professional corporation (the “PC”).
Administrative Agent: VitalCheck Wellness Inc. (non-clinical support only).
Full Description
VitalCheck Wellness, as administrative agent, is seeking a committed and compassionate PatientCareCoordinator with experience in phlebotomy to assist patients in making referral appointments and perform skilled specimen collections for employees of a private business in Johnstown, NY. We are looking for someone with excellent interpersonal skills and ability to create a supportive environment. The employer will be a New York professional corporation owned and directed by licensed physicians.
Will consider an LPN, Phlebotomist, or a CNA/ MA and Paramedic with phlebotomy experience (Phlebotomy certificate preferred).
Responsibilities:
Perform/collect specimens accurately (phlebotomy).
Perform and collect specimens for drug screenings in accordance with established protocols.
Record patient information, including insurance information, and utilize electronic health records.
Discuss and consult health history, diagnosis, and needs with patients.
Educate patient on necessary steps for follow up care.
Establish and maintain relationships with service providers.
Maintain professionalism and treat patients with respect.
Provide excellent customer service to patients.
Collect data and create spreadsheets.
Requirements:
Clean active license/ certification.
Active BLS/ ACLS certification required.
Must have phlebotomy experience (Certified phlebotomist preferred).
Experience with specimen collection for drug testing is highly valued.
Proven experience with medical scheduling and familiarity with EMR system is a plus.
Customer service-oriented and has great bedside manner.
Strong communication skills; both written and verbal.
Comfortable working independently or with little to no supervision
Personal laptop or tablet required.
Must be able to reliable commute to Johnstown, NY
.
About VitalCheck Wellness
VitalCheck Wellness is a fast-growing healthcare company with presence in the United States, Asia and Europe. We are changing the face of healthcare delivery by bringing high quality healthcare providers directly into the workplace and virtually. Our team builds up service models and technologies to enable companies to easily set up wellness clinics and other preventative medical services in the office at their selected times. Our team is on a mission to transform the traditional healthcare delivery model to ensure everyone in the workforce can keep up to date with their preventative care needs without disrupting their work schedules.
Equal Opportunity
The P.C. is an equal-opportunity employer. We value diversity and do not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability or any other protected status.
$30 hourly Auto-Apply 4d ago
Customs Brokerage Coordinator
Mohawk Global Logistics
Patient care coordinator job in Syracuse, NY
Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment.
WORK SCHEDULE: MONDAY-FRIDAY (8:00am-5:00pm EST - start and end times may be somewhat flexible)
Who We Are: Mohawk Global is a 300-person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here .
We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren't just words, they are demonstrable values that we put into action by our behaviors each day. We have been certified as a “Great Place To Work” for the past twelve years…see what our greatest assets, our people, have to say about us here: Mohawk Global - A Great Place to Work!
Position Summary:
The Customs Brokerage Coordinator supports the customs brokerage team by playing a vital role in ensuring smooth import operations through the accurate and compliant processing of customs entries. This role requires regular interaction with clients, U.S. Customs and Border Protection (CBP), and internal departments to deliver efficient and reliable service. Success in this position is defined by maintaining accuracy, meeting performance KPIs, and continuously developing expertise in customs brokerage best practices.
Essential Duties & Responsibilities:
Prepare and process customs entries for inbound shipments, ensuring accuracy and compliance with U.S. Customs & Border Protection (CBP) and Partner Government Agency (PGA) regulations.
Review and verify shipment documentation, including invoices, packing lists, and other required forms.
Maintain communication with clients to provide release updates and address inquiries.
Problem-solve and coordinate with importers, CBP, PGAs to address shipment holds, exams, and other clearance related issues.
Collaborate with internal departments, including Compliance, Transportation and Operations, to ensure timely resolution of shipment issues and adherence to company standards.
Finalize shipment files with billing details and prepare invoices for customs brokerage services.
Meet established KPIs for accuracy, timeliness, and client satisfaction.
Desired Skills/Experience:
College degree (Associates or Bachelors) preferred; major/concentration in logistics, supply chain, business, accounting or related field of study
Minimum 2 years of customs brokerage experience required
Working knowledge of CargoWise logistics platform strongly preferred
Comfortable working with large, complex entries subject to FDA and 232
Self-motivated, creative thinker with a high level of enthusiasm and desire to exceed customer expectations
Excellent interpersonal and communication skills, verbal and written
Strong attention to detail and accuracy
Working knowledge of standard Microsoft Office programs (Excel, Word, and Outlook)
Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Employment Opportunity is The Law
Employee Rights Under the FMLA
Employee Rights - Employee Polygraph Protection Act
$39k-58k yearly est. Auto-Apply 11d ago
Wound Care Coordinator
Suny Upstate Medical University
Patient care coordinator job in Syracuse, NY
The Wound CareCoordinator ensures excellent patient experience from scheduling, through authorization, referral processing, and completion of care in the wound care and hyperbaric department. The Wound CareCoordinator will ensure smooth patient flow, check in and check out procedures, registration, entering and/or verifying demographics, insurance and/or financial information; generates routine forms and other documentation. Will work with/advise patients on insurance carrier requirements including services not covered and obtain signatures on Advanced Beneficiary Notification Forms (ABN), Waiver of Liability Forms and any other required documentation. Will be responsible for the overall authorization process, manage denial process, schedule diagnostic procedures in a timely manner, and arrange transport for care. Assists in the preparation of monthly reports and daily charges. Prioritizes incoming mail, faxes and correspondence. Patient scheduling, coordination/revision of templates, telephone call entry, and workflows. Secures patient transportation arrangements for appointments. Completes support paperwork for MAS as needed. Completes administrative duties for both the wound care and hyperbaric patient needs, such as but not limited to, treatment logs, skin substitute ordering, placements, authorizations, and updates shared drive logs. Processes scripts, places orders for durable medical equipment (DME), and ensures follow through. The Wound CareCoordinator will work closely with the Nurse Manager and Team Leaders to ensure quality initiatives are met. Performs additional administrative support duties as assigned.
Minimum Qualifications:
Associates degree and three years of relevant experience in healthcare related setting or Bachelors degree and 1 year of relevant experience in healthcare related setting required. Working knowledge of medical terminology, medical billing/insurance requirements, familiarity with medical coding, and excellent written/oral communication skills necessary. Computer skills and keyboarding are necessary. Ability to maintain good public relations with patients, visitors, co-workers and other individuals required. Excellent customer service skills and the ability to work with diverse patient populations in a fast-paced environment required.
Preferred Qualifications:
Knowledge of insurance authorization, workque processing, reporting, and scheduling preferred. Working knowledge of computer systems such as Epic, Word, Excel, Groupwise, and Outlook preferred.
Work Days:
Days, Monday-Friday, varying hours between 7:00am-5:00pm
Message to Applicants:
Recruitment Office: Human Resources
Executive Order:
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
$39k-58k yearly est. 60d+ ago
Customs Brokerage Coordinator
Mohawk Global
Patient care coordinator job in Syracuse, NY
Please note that the salary range referenced is a general guideline only. Salary differentials are based on multiple factors including (but not limited to), geographic location, education/training, years of relevant experience/seniority, merit, qualifications, as well as market and business considerations. Mohawk Global considers all of these variables when extending an offer of employment.
WORK SCHEDULE: MONDAY-FRIDAY (8:00am-5:00pm EST - start and end times may be somewhat flexible)
Who We Are: Mohawk Global is a 300-person team of logistics and trade specialists dedicated to fulfilling the supply chain needs of our customers with a strong emphasis on customs brokerage, domestic and international transportation, trade compliance, education, and consulting. Our business practices are driven and exhibited daily by our three core values: to ENRICH purposefully, to CARE personally and to DELIVER professionally. To learn more about our core values and what makes us truly unique in our industry, please click here.
We pride ourselves in being a highly employee-centric organization that truly puts our people (and clients) first! At Mohawk, these aren't just words, they are demonstrable values that we put into action by our behaviors each day. We have been certified as a "Great Place To Work" for the past twelve years…see what our greatest assets, our people, have to say about us here: Mohawk Global - A Great Place to Work!
Position Summary:
The Customs Brokerage Coordinator supports the customs brokerage team by playing a vital role in ensuring smooth import operations through the accurate and compliant processing of customs entries. This role requires regular interaction with clients, U.S. Customs and Border Protection (CBP), and internal departments to deliver efficient and reliable service. Success in this position is defined by maintaining accuracy, meeting performance KPIs, and continuously developing expertise in customs brokerage best practices.
Essential Duties & Responsibilities:
* Prepare and process customs entries for inbound shipments, ensuring accuracy and compliance with U.S. Customs & Border Protection (CBP) and Partner Government Agency (PGA) regulations.
* Review and verify shipment documentation, including invoices, packing lists, and other required forms.
* Maintain communication with clients to provide release updates and address inquiries.
* Problem-solve and coordinate with importers, CBP, PGAs to address shipment holds, exams, and other clearance related issues.
* Collaborate with internal departments, including Compliance, Transportation and Operations, to ensure timely resolution of shipment issues and adherence to company standards.
* Finalize shipment files with billing details and prepare invoices for customs brokerage services.
* Meet established KPIs for accuracy, timeliness, and client satisfaction.
Desired Skills/Experience:
* College degree (Associates or Bachelors) preferred; major/concentration in logistics, supply chain, business, accounting or related field of study
* Minimum 2 years of customs brokerage experience required
* Working knowledge of CargoWise logistics platform strongly preferred
* Comfortable working with large, complex entries subject to FDA and 232
* Self-motivated, creative thinker with a high level of enthusiasm and desire to exceed customer expectations
* Excellent interpersonal and communication skills, verbal and written
* Strong attention to detail and accuracy
* Working knowledge of standard Microsoft Office programs (Excel, Word, and Outlook)
Mohawk Global is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Equal Employment Opportunity is The Law
Employee Rights Under the FMLA
Employee Rights - Employee Polygraph Protection Act
$39k-58k yearly est. 9d ago
Patient Service Representative
Slocum-Dickson Medical Group 4.5
Patient care coordinator job in New Hartford, NY
Full-time Description
JOB SUMMARY: Working under the direction of the Business Office Director and the Reception Supervisor. Responsible for the timely and accurate entry of patient demographic and insurance information into the EPIC system. All other tasks that may be assigned to maintain thorough overall operation of the reception department.
DUTIES & RESPONSIBILITIES:
Obtain cash bag from the Reception Supervisor's office at beginning of shift.
Count cash bag three times daily (beginning, mid-day and end of shift) and verifies total by running an adding machine tape. Label the tape with cash bag letter, user name, date and time.
Greet each and every patient at registration check in using SDMG approved scripting for optimal patient service.
Complete full Check In of the patient utilizing the Department Area Report (DAR) in the EPIC system.
a. Verify all demographic information with patient, or patient's representative. Accurately enter all applicable information and/or changes.
b. Verify Guarantor information with patient, or patient's representative. Accurately enter all applicable information and/or changes.
c. Verify insurance information with patient, or patient's representative. Utilize Real Time Eligibility (RTE), review the RTE Results, and accurately enter all applicable information and/or changes.
d. Obtain and scan patient's photo ID and insurance cards, as necessary.
e. Obtain patient's electronic signature on all required documentation, as necessary. Makes sure patient receives any literature necessary for HIPAA.
f. Take co-pay and/or payment, as applicable, accurately enter the payment into EPIC and provide the patient with a receipt.
Communicate with clinical staff as necessary. (Example: non-par insurance, appointment requests, script pick up, etc.)
Responsible for working the assigned Reception Area Work Queue every day to clear up the previous day's errors and communicating any error that remains unresolved to the Reception Supervisor, or designee.
Perform daily cash out utilizing Cash Drawer function in EPIC system to balance all payments received and balance of the cash bag. Any discrepancies to be reported to the Reception Supervisor, or designee, immediately.
Responsible for supplies and/or materials needed at reception desk are ample. Keeping the desk neat, organized and clean.
End of shift cash out in Reception Supervisor's office by logging the Cash Drawer totals to be validated by Supervisor, or designee.
Exhibit excellent communication, organizational and customer service skills. Maintain a professional appearance and display a positive attitude.
Attends any and all required training, seminars, etc., including written exams and/or videos. (Example: OSHA, EPIC upgrades)
Responsible to communicate to Reception Supervisor, or designee, any work related issues regarding the reception functions.
Responsible to perform additional duties as assigned.
May be exposed to hazardous drugs.
Attends OSHA training upon initial employee orientation and annually completes an OSHA competency.
RELATIONSHIP WITH OTHERS: Must work well with patients, teammates, and staff of both the business office and the clinical departments.
Requirements
EDUCATION/EXPERIENCE/KNOWLEDGE: Graduated from High School or completed GED requirements.
PHYSICAL REQUIREMENTS: Requires sitting, standing bending and reaching. May require lifting up to 20 pounds. Requires manual dexterity sufficient to operate standard office equipment such as computer, fax, calculators and telephone. Requires normal hearing and vision.
Salary Description Based on experience $18.00 - $27.00 Hourly
$18-27 hourly 60d+ ago
Patient Service Representative
Zoll Lifevest
Patient care coordinator job in Utica, NY
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patientcare and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patientcare experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
$33k-39k yearly est. Auto-Apply 60d+ ago
Patient Care Advocate Supervisor
KPH Healthcare Services 4.7
Patient care coordinator job in Syracuse, NY
Job Summary: Responsible for overseeing provision of enhanced specialty pharmacy services to patients in an inbound/outbound call center environment, including data entry of prescriptions, delivery scheduling, and management of the PatientCare Advocate team.
Responsibilities
Job Duties:
Supervise staff of PatientCare Advocates in inbound/outbound call center
Provide timely reporting, feedback, and information to support the training and development of PatientCare Advocate team
Direct and seek enhancements to call center workflow on a daily basis
Ensure that team maintains and keeps reasonable production as determined by management
Develop and manage department schedule, time off requests, etc.
Provide escalated resolution to customer service issues to ensure member satisfaction
Serve as primary resource for Regional Managers of Provider Relations on comprehensive patient support and other enhanced services
Participate in after hours on-call rotation with the management team
Travel with the sales team to build relationships with healthcare providers, as needed
Responsible for accurate data entry of incoming prescriptions
Responsible for accurate selection of billing and shipping methods for incoming patient orders
Provide customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed
Work with internal stakeholders to provide resolution to payment related issues on accounts/orders
Manage orientation process and training new employees
Responsible for completing all mandatory and regulatory training programs
Perform other duties as assigned
Qualifications
Experience:
Past experience in a customer service related field
Past experience in a call center environment
12-24 months experience as a pharmacy technician
Education Requirements:
Preferred: Bachelor's Degree in Business Adm. or Healthcare
Special Conditions of Employment:
Drug test
Initial and continuous exclusion and sanction/disciplinary monitoring
Any and all additional eligibility requirements based on the specific position
Not ready to apply? Connect with us for general consideration.
$32k-43k yearly est. Auto-Apply 60d+ ago
Patient Access Associate
Mosaic Health 4.0
Patient care coordinator job in Utica, NY
Mosaic Health has an immediate opening for an experienced Patient Access Associate to provide compassionate customer service at our diverse outpatient primary care center.
Duties to include, but not limited to: greeting patients; performing registration duties such as obtaining demographics/insurance information and verifying eligibility; accepting/collecting payments; answering/routing telephone calls; completing insurance and claim forms; and scheduling/confirming patient appointments.
Effective communication and team cooperation essential to this key front end office position. Experience preferred in a medical, dental or similar health care outpatient office setting.
$30k-39k yearly est. 60d+ ago
OBGYN needed for central New York - Highly Successfully OBGYN Department
Healthplus Staffing 4.6
Patient care coordinator job in Utica, NY
HealthPlus Staffing is assisting a Physician-run multi-specialty group with their search for an OBGYN to join their team in New Hartford, NY. Job Description:
OBGYN
Start date: 30-60 Days
Structure: Full Time
Schedule: Predictable work schedule (To be discussed)
Support: Full Office Staff and APP
Requirements: Must be BC/BE in Obgyn
Compensation: (To be discussed)
90th percentile
Production based salary at the end of 2 years
Benefits: Comprehensive benefits package (To be discussed)
The OB/GYNs perform consultations in a state of the art facility with on site lab and radiology services
available. Inpatient work and procedures are performed in two of our local hospitals which are blocks
from our location.Additional Info: This growing group offers a broad array of ancillary and support services under one roof for the convenience of both patients and physicians. In addition to having Electronic Medical Records, we also have been awarded superior performance designation by MGMA for outstanding Practice management and have achieved the highest accreditation by the AAAHC.
If interested in this position please submit an application immediately!The HealthPlus Team
$35k-42k yearly est. 12d ago
Patient Services Coordinator, Home Health
Centerwell
Patient care coordinator job in Liverpool, NY
Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper carecoordination and continuity of care. The role also assists with day-to-day office and staff management.
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
Completes requested schedules for all add-ons and applicable orders:
Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
Schedules TIF OASIS collection visits and deletes remaining schedule.
Reschedules declined or missed (if appropriate) visits.
Processes reassigned and rescheduled visits.
Ensures supervisory visits are scheduled.
Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
Verifies visit paper notes in scheduling console as needed.
Assists with internal transfer of patients between branch offices.
If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
If clinical, may be required to perform patient visits and / or participate in on-call rotation.
Use your skills to make an impact
Required Experience/Skills:
Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
Must have at least 1 year of home health experience.
Prior packet review / QI experience preferred.
Coding certification is preferred.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$40,000 - $52,300 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
$40k-52.3k yearly Auto-Apply 11d ago
Patient Service Representative I
Syr Comm Health Cntr
Patient care coordinator job in Syracuse, NY
The Patient Service Representative I serves as the patient's primary point of contact at Syracuse Community Health. Responsible for gathering and entering patient information, verifying insurance forms, scheduling patient visits, perform reminder calls and correspondence. Ensures accuracy and patient satisfaction and engagement.
PSRI = $18.00 per hour
PSRII = $19.00 per hour after successful completion of Introductory Period (6 months).
EDUCATION & EXPERIENCE:
High School Diploma or equivalent required. Additional education/certification in healthcare/medical office field is preferred. Applicable work experience may be substituted for formal education beyond High School. Minimum one (1) year experience as a Medical Office Assistant, Receptionist or Secretary in a health care environment or customer service preferred.
This is a 40 hour per week position, 8 hour days. Shifts available between 7:30am and 8:00pm.
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle objects; controls, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift up to 15 pounds. Specific vision abilities required by the job include close vision, distance and color vision, peripheral vision, depth perception and the ability to adjust focus.
$18-19 hourly Auto-Apply 5d ago
Front Office Receptionist
Staffworks 3.6
Patient care coordinator job in Utica, NY
Temp
The From Office Receptionist is responsible for providing support to daily operations by performing a variety of administrative and clerical tasks.
Job responsibilities include but are not limited to:
Maintain accurate records
Managing scheduling
Mail distribution
Maintain supply inventory
Assist with data entry
Assist with completing reports
Coordinate communications
Customer Service
Keep reception area organized and clean
Coordinate volunteer scheduling and onboarding
Track volunteer hours
Work with IT to ensure all technology needs are met
Maintain internal IT log of issues, requests and solutions
Support implementation of new systems, tolls, and procedures
Required Qualifications:
High school diploma or equivalent
1-3 years of administrative or office experience (experience in a nonprofit or human services environment preferred)
Strong understanding of confidentiality standards and HIPAA regulations
Excellent verbal and written communication skills
Exceptional customer service abilities
Ability to lift up to 20 pounds
Preferred Qualifications:
Vocational certificate or diploma in Business or Office Administration
Proficiency with Microsoft 365 and Bloomerang
Schedule:
Monday & Thursday 8:30am - 4:30pm Tuesday & Wednesday 8:30am - 8:00pm (35 hours per week)
Pay rate:
$17.00 - $19.00 per hour based on experience
Only candidates meeting the above qualifications will be considered
$17-19 hourly 60d+ ago
Patient Coordinator (Full Time)
SDG MGMT Company
Patient care coordinator job in Utica, NY
Schweiger Dermatology Group is one of the leading dermatology practices in the country with over 570 healthcare providers and over 170 offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger Dermatology Group provides medical, cosmetic, and surgical dermatology services with over 1.5 million patient visits annually.
Our mission is to create the
Ultimate Patient Experience
and a great working environment for our providers, support staff and all team members.
Schweiger Dermatology Group has been included in the
Inc. 5000 Fastest Growing Private Companies in America
list for seven consecutive years. Schweiger Dermatology Group has also received
Great Place to Work
certification. To learn more, click here.
Schweiger Dermatology Group's Ultimate Employee Experience:
Multiple office locations, find an opportunity near your home
Positive work environment with the tools to need to do your job and grow
Full time employees
(30+ hours per week)
are eligible for:
Medical (
TeleHeath included)
, HSA/FSA, Dental, Vision on 1st of the month after hire date
401K after 30 days of employment
Your birthday is an additional personal holiday
Company Sponsored Short Term Disability
Pre-tax savings available for public transit commuters
Part-time employees
(less than 30 hours)
are eligible for:
Dental and Vision on 1st of the month after date of hire
401K after 30 days of employment
Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services
Job Summary: Full-Time PatientCoordinator at our Utica Office. The PatientCoordinator executes all front office duties and provides support to patients, providers, and support staff. Previous healthcare experience is required.
Schedule: Full time, 30+ hours. Availability Monday through Friday with rotating Saturdays within operating hours of M-F 7a-7:30p, rotating Saturdays . Open Flexibility to help cover in a team environment is needed.
Hourly Pay Range: $16-20
PatientCoordinator/Medical Receptionist:
Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s)
Understand provider to patient flow and anticipate provider's next steps to the best of their ability
Perform inventory responsibilities and stocking of supplies and equipment as requested
Attend all in-house training and continued education opportunities
Qualifications:
Healthcare Experience is required.
Medical Receptionist Experience preferred.
Experience using EMR software and patient scheduling systems preferred.
Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
Strong communication, interpersonal, and organizational skills.
Excellent patient relation and customer services skills.
Must be professional, reliable and dedicated employee.
Prefer prior experience working in a dermatology / medical environment preferred.
Open availability to work during weekdays and weekends.
Schweiger Dermatology Group, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law.
Schweiger Dermatology Group does not require vaccination for COVID-19 in order to be considered for employment; however, some state guidelines may require that we keep record of your vaccination status on file.
$16-20 hourly Auto-Apply 19d ago
Patient Access Representative
U.S. Urology Partners
Patient care coordinator job in Syracuse, NY
About the Role
The Patient Service Representative will be responsible for checking patients in and out and providing exemplary customer service. The position will support U.S Urology Partners by providing clerical support to all areas of the office.
What You'll Be Doing
Exceed daily expectations and goals, with minimal error, while maintaining contact with manager regarding status of assignments and deadlines.
Display leadership initiative by offering to help others or asking take on additional responsibilities when able
Responsible for check-in/check out
Travel to satellite locations as needed
Verify insurance for upcoming procedures
Processes and maintains third party referral information and coordinates referral procedures with clinical units and billing
What We Expect from You
High School Diploma
Interact professionally and positively with all patients, colleagues, managers and executive team
Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPPA compliance in all daily tasks.
One year of experience working in a medical practice or in a health insurance organization
Excellent verbal and written communication skills
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have thorough knowledge in computer information systems.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Travel
Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
What We are Offer You
At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters”
Compassion
Make Someone's Day
Collaboration
Achieve Possibilities Together
Respect
Treat people with dignity
Accountability
Do the right thing
Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more.
About US Urology Partners
U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy.
Salary Range:
Please note that the hourly range for this position will vary based on experience level, education and geographical location.
$17.45 - $20.50 / hour
U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
$17.5-20.5 hourly Auto-Apply 60d+ ago
Outpatient/ Inpatient Surgery Scheduler
Colon Rectal Associates of Central New York
Patient care coordinator job in East Syracuse, NY
Job DescriptionBenefits:
401(k) matching
Dental insurance
401(k)
Health insurance
Paid time off
Profit sharing
1. Schedules surgeries, colonoscopies, outpatient appointments (medical and diagnostic), admissions and set-up pre-op admission clearance as requested. 2. Schedules operative procedures by effectively utilizing and maximizing physician block time. 3. Obtain certification from insurance companies for scheduled surgeries, tests and admissions. 4. Obtains operative reports for patient charts. 5. Responsible for follow up to ensure patients are compliant with orders tests and labs. 6. Sends appropriate paper work to the hospital for scheduled surgeries. 7. Maintains tracking for appointments and assist in scheduling these appointments with any required tests. 8. Schedules referral appointments as requested by physicians. 9. Maintain designated physicians schedule as individually requested, ensuring that patients are scheduled properly and avoid overbooking. 10. Answers questions regarding patient appointments, procedures and testing. 12. Retrieves fax messages and distributes to appropriate staff. 13. Assists in various clerical duties including filing, ordering copies of image studies, sending out patient releases, sending out new patient paper work and checks for providers signatures on papers placed in the patients chart. 14. Participates in educational activities. 15. Coverage at front desk as needed. 16. Answer telephones, retrieve and respond to voice messages per office policy. 17. Maintains strictest confidentiality. 18. Maintains good attendance as an essential element of job performance. 20. Completes any other duties assigned. The jobholder must demonstrate current competencies applicable to job position.
$30k-43k yearly est. 22d ago
Patient Service Representative I
Syracuse Community Health 4.5
Patient care coordinator job in Syracuse, NY
The Patient Service Representative I serves as the patient's primary point of contact at Syracuse Community Health. Responsible for gathering and entering patient information, verifying insurance forms, scheduling patient visits, perform reminder calls and correspondence. Ensures accuracy and patient satisfaction and engagement.
PSRI = $18.00 per hour
PSRII = $19.00 per hour after successful completion of Introductory Period (6 months).
EDUCATION & EXPERIENCE:
High School Diploma or equivalent required. Additional education/certification in healthcare/medical office field is preferred. Applicable work experience may be substituted for formal education beyond High School. Minimum one (1) year experience as a Medical Office Assistant, Receptionist or Secretary in a health care environment or customer service preferred.
This is a 40 hour per week position, 8 hour days. Shifts available between 7:30am and 8:00pm.
PHYSICAL REQUIREMENTS:
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle objects; controls, reach with hands and arms; climb stairs; balance; stoop; kneel; talk or hear; taste or smell. The employee must occasionally lift up to 15 pounds. Specific vision abilities required by the job include close vision, distance and color vision, peripheral vision, depth perception and the ability to adjust focus.
$18-19 hourly 4d ago
Patient Advocate - Syracuse, NY
Med Metrix 4.0
Patient care coordinator job in Syracuse, NY
The scheduled shift is Sunday thru Thursday 10am-6:30pm. Job Purpose The Patient Advocate supports uninsured and underinsured patients by helping them access financial assistance through state programs, hospital assistance programs, and federal benefits such as SSI/SSDI. The role involves completing applications, gathering documentation, and coordinating with government agencies to ensure patients receive the support they need.
Duties and Responsibilities
Assist patients with applications for Medical Assistance (MA), hospital charity care, and SSI/SSDI
Interview patients at the bedside and in the Emergency Room to assess eligibility and gather information
Identify eligibility and collect required documentation
Submit and track applications with the local assistance offices
Provide support for Marketplace insurance when applicable
Maintain accurate records and meet productivity goals
Verify and update insurances
Other duties as assigned
Use, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Understand and comply with Information Security and HIPAA policies and procedures at all times
Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties
Qualifications
High school Diploma or equivalent is required, healthcare-related degree preferred
2-3 years of experience in a customer service preferred
Bilingual in Spanish (spoken and written skills) a plus
Ability to work at various client sites as needed
Ability to work independently and be detail-oriented
Ability to use the internet and learn databases
Ability to meet monthly productivity goals
Proficiency in Microsoft Office Suite
Strong interpersonal skills, ability to communicate well at all levels of the organization
Strong problem solving and investigative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
High level of integrity and dependability with a strong sense of urgency and results oriented
Excellent written and verbal communication skills required
Gracious and welcoming personality for customer service interaction
Working Conditions
Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.
Physical Demands: While performing the duties of this job, the employee is required to move around the work area; light lifting required; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
Work Environment: The noise level in the work environment is usually minimal.
Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.
$35k-42k yearly est. 6d ago
Veterans & Social Care Coordinator
Rcil
Patient care coordinator job in Utica, NY
Starting salary: $40,000 - $44,000 ($21.98 - $24.18 an hour)
35 Hour work week
Purpose: Provide support to Veterans, caregivers, and Authorized Representatives in the Veteran Directed Care (VDC) Program, while connecting Medicaid-eligible individuals to essential health and social care services that address Health-Related Social Needs (HRSNs). This role integrates compassionate engagement with data-informed coordination to enhance quality of life and advance health equity.
Benefits:
PTO - vacation (16-24 days a year based on longevity) Sick leave 12 days a year, and 13 paid holidays.
Ability to work a 4-day schedule after 6 months on the job. Multiple work schedules available.
Wellness program with the ability to earn an additional 3 PTO days a year.
401K with up to 10% employer investment.
Heavily subsidized Health Insurance with co-pays.
Vision and Dental insurance.
Flexible Spending Accounts-Medical and Dependent Care.
Monthly contribution towards dependent care. (to offset childcare costs)
Company paid Life Insurance and Identity theft protection. (LifeLock)
Employee Assistance Program.
Family Medical Leave, Paid Family Leave, Military Leave, Bereavement Leave, Jury Duty Leave, Bone Marrow and Blood Donation Leave, Voting Time Leave, Election Leave, and Leaves for Crime Victims and Domestic Violence Victims.
Employees may be eligible for the federal Public Service Loan Forgiveness program to have student loans forgiven.
Free covered parking.
Additional benefits available.
Job Duties:
The successful candidate will be expected to:
Meet with Veteran to develop a comprehensive person-centered spending plan.
Maintain monthly contact with Veteran to monitor program satisfaction.
Monitor monthly spending reports to ensure spending does not exceed spending plan in VDC.
Serves as the primary contact for all matters associated with VDC program.
Communicate effectively with Veteran and/or Authorized Representative and provide support if not adhering to spending plan.
Serve as the first point of contact for referrals, conducting screenings and eligibility assessments using standardized tools (e.g., Unite US Platform) for Healthy Alliance Program (HAP).
Identify and address social needs such as housing, food security, transportation, and emotional well-being for HAP.
Facilitate access to appropriate community and health resources, ensuring timely outreach, referral, and follow-up. (HAP)
Maintain accurate documentation of all outreach, screenings, and referrals; report trends to support continuous improvement. (HAP)
Assess, identify, coordinate, and monitor supports and services on an ongoing basis.
Have a valid NYS driver license, have own/reliable transportation, be able to travel, and have a flexible schedule to accommodate Veteran's need.
Education:
A degree in Social Work, Human Services, Health, or a related field is preferred; relevant experience will be considered. At minimum, a High School Diploma or equivalent is required.
Knowledge, Skills & Abilities:
Must be proficient in Microsoft Office suite applications for preparation of documents, spreadsheets, and data management.
Sensitivity and awareness of issues related to Veterans.
Knowledge of human services, Independent Living philosophy and case management is preferred.
Strong organizational skills, strong verbal and written communication and time management skills.
Proficient in Microsoft Word and Excel, ability to work independently and with diverse populations.
Community networking and collaboration, advocacy, willingness to work a flexible schedule.
Ability to identify areas that need additional consultation.
Excellent customer service skills.
Work Experience Requirements:
Two years customer service in a fast-paced environment, with one year experience working in an environment requiring strong attention to detail and the ability to make decisions independently.
At least one year experience working with Veterans or Case Management is preferred.
RCIL is a civil rights organization that offers individuals with disabilities a wide range of independent living and advocacy services through the numerous programs we manage.
RCIL is an equal opportunity employer, and it is the policy of RCIL not to discriminate against any applicant for employment, or any employee because of age, color, sex, disability, national origin, race, religion, or veteran status.
Travel Required: Yes
Location : Utica, NY
How much does a patient care coordinator earn in Utica, NY?
The average patient care coordinator in Utica, NY earns between $14,000 and $64,000 annually. This compares to the national average patient care coordinator range of $23,000 to $52,000.
Average patient care coordinator salary in Utica, NY
$31,000
What are the biggest employers of Patient Care Coordinators in Utica, NY?
The biggest employers of Patient Care Coordinators in Utica, NY are: