Patient service representative jobs in Camden, NJ - 2,021 jobs
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PATIENT SERVICES REP
Cooper University Health Care 4.6
Patient service representative job in Pennsauken, NJ
About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Greets patients and guests utilizing AIDET while providing an individualized excellent patientservice experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives. Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls. Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach. Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and work queues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling). Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls. Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations. Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume. Other duties as assigned by the manager. Experience Required * Minimum one year of recent registration or billing experience working in a medical facility preferred. * Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. * Epic experience preferred. * Excellent organizational, written/verbal communication and teamwork skills. * Demonstrated performance of excellent customer service skills. Education Requirements High School Diploma or equivalent required. License/Certification Requirements NAHAM Certified Healthcare Access Associate (CHAA) certification preferred. Special Requirements * Customer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. * Must possess excellent communication skills both verbal and written. * You must be skilled in the use of computers.
$35k-39k yearly est. 1d ago
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Customer Service Representative
Risus Talent Partners
Patient service representative job in Newtown, PA
Customer ServiceRepresentative | Strategic Account Services
Newtown Square, PA | Hybrid (4 days on-site, 1 remote)
We are hiring a Customer ServiceRepresentative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams.
What You'll Do
Process customer orders accurately within 48 hours
Support pricing reviews for new and existing customers
Manage customer inquiries, requests, and issue resolution
Maintain accurate customer and product data in the ERP system
Monitor inventory levels tied to customer programs
Collaborate with purchasing and internal teams as needed
What We're Looking For
Customer service or order management experience
Comfort working in ERP and CRM systems
Strong communication and phone skills
Organized, detail-oriented, and able to multitask
Able to thrive in a mostly on-site, hybrid environment
Why This Role
High-visibility strategic accounts
Stable, collaborative team environment
Growth-focused role supporting an expanding program
$28k-36k yearly est. 16h ago
Customer Service Representative
LHH 4.3
Patient service representative job in Bensalem, PA
Job Title: Customer ServiceRepresentative
Type of Employment: Temporary, 3 Months
In Office/Hybrid/Remote: Fully in Office
Hourly: $22/hr
LHH is partnering with a very fun company in Bensalem, PA within the music industry is looking to hire a temporary Customer ServiceRepresentative to cover for a 3-month leave. The qualified candidate should have strong technology skills, excellent communication skills, and be very detail oriented. The hours are Monday through Friday 8:30AM to 5:15PM with a 1 hour break.
If this role is a fit to your background, please submit an updated resume for review.
Responsibilities:
Enter customer orders into the company ERP system
Monitor EDI website orders and verify for accuracy
Answer incoming phone calls and emails from dealers, non dealers, sales reps and consumers to assist with orders, returns or order issues
Assist with backorders
Schedule shipments and handle order payments
Required Experience:
At least 1 year of customer service experience
Excellent written and verbal communication skills
Proficient in Microsoft Office Suite and able to learn new software easily
Ability to type 50WPM minimum
Extremely detail oriented
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ***********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
$22 hourly 2d ago
Customer Service Representative
Randstad USA 4.6
Patient service representative job in Burlington, NJ
We are seeking a customer-focused Customer ServiceRepresentative to join our team in Burlington, NJ. In this role, you will be the "voice and heart", providing essential support and troubleshooting for our diverse customer base. This is an entry-level position designed for individuals who are eager to learn our industry-leading technologies and grow within a supportive, collaborative environment.
What You'll Do:
Actively listen to customer inquiries to provide accurate information on products, parts, and services.
Efficiently process supply orders, provide price quotes, and manage RMAs (Return Merchandise Authorizations) and Web Store enrollments.
Maintain precise documentation of all customer interactions and solutions within our CRM database to ensure seamless follow-up
Work closely with supervisors and cross-functional teams to meet performance metrics while adhering to company guidelines and schedules.
Essential Qualifications:
High school diploma, GED, or equivalent experience.
0-1 year of experience in a customer-facing or professional office environment.
Exceptional phone handling skills and the ability to practice active, responsive listening.
Familiarity with CRM software or advanced proficiency in the Microsoft Office Suite.
What We Offer:
$22 per hour competitive compensation
M-F, 20 hours per week part time schedule
Enjoy a balanced schedule with in-office collaboration Monday through Wednesday.
Comprehensive medical, dental, and vision insurance, plus an Employee Assistance Program (EAP).
401(k) plan with company match and life insurance.
For a faster response, please email your resume to ****************************** with "CSR" in the subject line.
$22 hourly 4d ago
Patient Coordinator
Akumin 3.0
Patient service representative job in Philadelphia, PA
The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.
**Specific duties include, but are not limited to:**
+ Greets and assists patients, customers and visitors in person and over the phone.
+ Will perform patient registration in various systems.
+ Answers all phone calls in a professional and courteous manner.
+ May collect monies for time-of-servicepatient responsibility.
+ May be responsible for verifying insurance coverage and obtain prior authorization.
Patient Assistance:
+ May perform preliminary screening of patients prior to procedures, which may include medical history.
+ May transport patient to/from the exam room.
+ May assist in patient transfer on/off the exam table.
+ May transport patient to/from the exam room.
+ May provide the patient with preliminary and post-procedure instructions.
Work Area & Supply Preparation
+ In the mobile setting, may assist in preparing the unit for transport.
+ Will maintain a clean and organized work area.
+ May order supplies and ensure the work area is properly stocked.
Documentation
+ Will ensure accuracy of patient records.
+ May schedule patient appointments and obtain insurance verification and/or authorization.
+ May prepare medical records for physicians, patients and customers.
+ Ensures accurate documentation of patient visits in various electronic
+ systems and on written documents.
+ May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.
+ Performs all duties within HIPAA regulations.
+ Other duties as assigned.
**Position Requirements:**
+ High School Diploma or equivalent experience required.
+ For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
+ For Fixed Radiology, CPR Certification is a plus.
+ As applicable, valid state driver's license required.
+ Ability to work at several locations required.
+ Strong customer service skills.
+ Organizational and multi-tasking skills.
+ Basic knowledge of computer applications and programs.
+ Local travel may be required to support multiple sites.
+ The COVID-19 vaccination is/may be a condition of employment.
+ All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.
**Preferred**
+ Six months customer service or related experience and/or training.
+ Knowledge of medical terminology is a plus.
+ Bilingual in Spanish is a plus.
**Physical Requirements:**
The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel.
More than 50% of the time:
+ Sit, stand, walk.
+ Repetitive movement of hands, arms and legs.
+ See, speak and hear to be able to communicate with patients.
Less than 50% of the time:
+ Stoop, kneel or crawl.
+ Climb and balance.
+ Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
**Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.**
Medical Assistant, Front Office
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
$30k-34k yearly est. 1d ago
Head of Medical Affairs, Europe
Genmab
Patient service representative job in Alloway, NJ
At Genmab, we are dedicated to building extra[not]ordinary futures, together, by developing antibody products and groundbreaking, knock-your-socks-off KYSO antibody medicines that change lives and the future of cancer treatment and serious diseases. We strive to create, champion and maintain a global workplace where individuals' unique contributions are valued and drive innovative solutions to meet the needs of our patients, care partners, families and employees.
Our people are compassionate, candid, and purposeful, and our business is innovative and rooted in science. We believe that being proudly authentic and determined to be our best is essential to fulfilling our purpose. Yes, our work is incredibly serious and impactful, but we have big ambitions, bring a ton of care to pursuing them, and have a lot of fun while doing so.
Does this inspire you and feel like a fit? Then we would love to have you join us!
At Genmab, we are driven by our purpose: to transform the lives of people with cancer and other serious diseases through innovative antibody medicines. The Head of Medical Affairs, Europe serves as the strategic and scientific leader across the European region, guiding medical vision, execution, and excellence to ensure that every decision reflects Genmab's commitment to patients, science, and integrity.
Role Overview
The Head of Medical Affairs, Europe, leads the regional European medical organization, overseeing strategy, operations, and the development of medical talent across the region. This leader will also be responsible for providing strategic leadership for all Medical Affairs activities and developing and executing Medical Affairs strategic initiatives across European markets.
This leader ensures alignment between global and local medical affairs efforts, shapes regional evidence generation and external engagement strategies, and provides scientific leadership to advance Genmab's innovative pipeline and marketed assets. This leader will orchestrate cross-functional collaboration, working with European Commercialization, Global Medical Affairs, Medical, Development Operations, Legal, QA, Regulatory, and other R&D and Enabling functions.
The Head of Medical Affairs, Europe, will report to SVP, Global Head of Medical Affairs with a dotted reporting line to General Manager, Europe. They will be a core member of the Leadership Team of both groups and other relevant leadership teams and governances.
Key ResponsibilitiesRegional Medical Strategy & Leadership
Establish a consistent regional framework for Medical Affairs performance tracking, including clearly defined KPIs and quarterly business review readiness, to ensure visibility, accountability, and alignment across affiliates.
Define and execute the European Medical Affairs strategy in alignment with global medical and corporate objectives.
Translate Genmab's global scientific and brand strategies into regionally relevant medical priorities and deliverables.
Drive thought leadership and data-driven decision-making across European affiliates.
Partner with global, regional, and country teams to ensure cohesive, insight-driven medical execution.
Serve as the primary medical voice on the European Leadership Team, contributing to strategic and operational direction.
Evidence Generation & Scientific Leadership
Oversee design and implementation of regional evidence generation programs, including real-world evidence, registries, and investigator-sponsored studies.
Guide publication strategy, ensuring scientific accuracy, transparency, and alignment with company priorities.
Lead regional input into global development programs, ensuring patient and physician needs are represented.
Establish scientific communication standards and ensure consistency across markets.
Maintain oversight of data analytics, HEOR collaborations, and regional insights to inform pipeline decisions.
External Engagement & Thought Leadership
Build and sustain relationships with top European Key Opinion Leaders, Patient Advocacy, scientific societies, and healthcare organizations.
Represent Genmab at key medical congresses, symposia, and external scientific forums.
Partners with patient advocacy and policy organizations to strengthen Genmab's presence as a trusted scientific collaborator.
Championing a unified customer experience ensuring the collection and integration of external insights to inform global strategy and drive continuous learning to continuously refine medical strategies.
Cross-Functional and Regional Collaboration
Partner with Marketing, Market Access, Regulatory Affairs, Development Operations, Pharmacovigilance, and Communications and Corporate Affairs to ensure scientific integrity in all activities.
Serve as a medical advisor to cross-functional teams and regional governance boards.
Oversee launch readiness and lifecycle management across the region with evidence-based, patient-focused medical input.
Strengthen communication between European affiliates and global functions to ensure two-way strategic alignment.
People & Organizational Development
Lead, mentor, and inspire a diverse, high-performing European medical affairs team across multiple geographies.
Build medical capabilities in scientific communication, evidence generation, compliance, and leadership.
Ensure succession planning, talent development, and continuous professional growth.
Foster a culture of inclusion, integrity, and accountability consistent with Genmab's values.
Serve as a role model for ethical leadership and scientific excellence.
Governance, Compliance & Quality
Ensure that all regional medical activities comply with local laws, industry codes, and Genmab standards.
Oversee audit readiness, inspection preparedness, and continuous improvement of medical processes.
Partner with global and affiliate compliance to ensure rigorous oversight and transparency.
Maintain the highest ethical and scientific standards in all external interactions and internal decisions.
Qualifications & Experience
MD, PharmD, or PhD in Life Sciences; advanced medical/scientific training strongly preferred.
≥15 years of pharmaceutical or biotech experience, including ≥8 years in a regional or global Medical Affairs leadership role.
Deep understanding of oncology or hematology preferred.
Knowledge of the global and country-specific life sciences/biopharmaceutical/health care industries, industry policies and customer experiences, and an understanding of the implications around global decisions on the country's market and vice versa.
Proven success in developing and executing regional medical strategies in matrixed environments.
Demonstrated ability to build and lead diverse, high-performing medical teams across multiple countries.
Knowledge of EU specific industrial regulations, culture, and business practice.
Strong expertise in evidence generation, scientific exchange, and compliance.
Fluency in English required; additional European languages advantageous.
Key Attributes
Scientifically grounded, forward-thinking leader shaping Genmab's medical vision across Europe.
Ability to lead proactively in the face of ambiguity and achieve “breakthrough success” for a fast-paced growth business
Collaborate closely across functions: Commercialization, R&D & Enabling functions to succeed in diverse markets.
Ability to build an innovative capability that can operate in a complex, cross-functional and global environment.
Empower teams through authenticity, empathy, and clear direction
Skilled communicator and cross-functional influencer
Pragmatic, data-driven, and focused on impact
Embodies Genmab's core values: Innovation, Determination, Teamwork, and Integrity.
Success Measures
Successful execution of European Medical Affairs strategy and business priorities.
Strength of medical-scientific engagement across the region.
Effective regional collaboration with global and affiliate functions.
Impact and quality of evidence generation and publications.
Team engagement, retention, and development metrics.
Compliance excellence and external reputation of Genmab's medical organization.
About You
You are genuinely passionate about our purpose
You bring precision and excellence to all that you do
You believe in our rooted-in-science approach to problem-solving
You are a generous collaborator who can work in teams with a broad spectrum of backgrounds
You take pride in enabling the best work of others on the team
You can grapple with the unknown and be innovative
You have experience working in a fast-growing, dynamic company (or a strong desire to)
You work hard and are not afraid to have a little fun while you do so!
About Genmab
Genmab is an international biotechnology company with a core purpose to improve the lives of patients through innovative and differentiated antibody therapeutics. For 25 years, its hard-working, innovative and collaborative team has invented next-generation antibody technology platforms and harnessed translational, quantitative and data sciences, resulting in a proprietary pipeline including bispecific T-cell engagers, antibody-drug conjugates, next-generation immune checkpoint modulators and effector function-enhanced antibodies. By 2030, Genmab's vision is to transform the lives of people with cancer and other serious diseases with Knock-Your-Socks-Off (KYSO ) antibody medicines.
Established in 1999, Genmab is headquartered in Copenhagen, Denmark with international presence across North America, Europe and Asia Pacific. For more information, please visit Genmab.com and follow us on LinkedIn and X.
Genmab is committed to protecting your personal data and privacy. Please see our privacy policy for handling your data in connection with your application on our website Job Applicant Privacy Notice (genmab.com).
Please note that if you are applying for a position in the Netherlands, Genmab's policy for all permanently budgeted hires in NL is initially to offer a fixed-term employment contract for a year, if the employee performs well and if the business conditions do not change, renewal for an indefinite term may be considered after the fixed-term employment contract.
$29k-36k yearly est. 3d ago
Patient Care Coordinator
Asembia LLC 3.7
Patient service representative job in Trevose, PA
Patient Care Coordinator
Department: Patient Support Center/Call Center
Reports To: Sr. Director Operations
FLSA Non-Exempt
Primary Function:
The incumbent is responsible for executing program requirements, managing daily workflow, providing accurate and complete data input, managing pre-certifications, and providing high levels of customer service.
Our core Patient Support Center hours are 8:00am to 11:00pm EST, Monday through Friday, and 8:00am to 8:00pm EST, Saturday and Sunday.
Job Scope and Major Responsibilities:
Complete prescription intake process including verification of insurance coverage
Assist physician's offices through the prior authorization and appeals process
Research financial assistance options for patients through copay cards, foundations, and assistance programs
Coordinate prescription processing and delivery with dispensing pharmacies
Manage and triage high volume of customer service phone calls while managing day to day operations
Build relationships with physicians, manufacturer sales representatives, pharmacies, patients, and other team members to optimize workflow and achieve program goals
Ensure proper documentation of process flow from prescription initiation through completion
Provide timely updates to physicians, pharmacies, and manufacturers regarding prescription status
Interface with IT department to improve system functionality and workflow
Attend team meetings to support ongoing program development
Other responsibilities as assigned
Success in this position is defined by high levels of customer service and timely processing of prescriptions through all phases
Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”)
Performance Criteria:
Performance in this role is measured by accurate and timely routing of referrals and reporting as well as high levels of customer service.
Required Qualifications:
Minimum of 2 years pharmacy experience preferred
Previous work experience in a call center environment or customer service role preferred
General knowledge of pharmacy laws, practices and procedures
Knowledge of common medical terms/abbreviations and pharmacy calculations
Understanding of insurance and third-party billing systems
Skill to prioritize and work in a fast-paced environment
Exemplary communication, organization, and time management skills
Capability of working independently and as a member of a team
Ability to preserve confidentiality of protected health information (PHI)
Proficient in MS Word, Excel and Outlook
Possess and maintain professional demeanor and courteous attitude
Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws
.
$22k-35k yearly est. Auto-Apply 6d ago
Patient Centered Representative
Greater Philadelphia Health Action 4.1
Patient service representative job in Philadelphia, PA
Greater Philadelphia Health Action *************** your total healthcare home with one of the largest healthcare practices in Philadelphia is seeking highly skilled and compassionate Vietnamese/English-speaking Patient Centered Representative (PCR) to help serve our patients in South Philadelphia.
GPHA offers GREAT PAY and EXCELLENT BENEFITS to include UPPER TIER medical, dental and vision plans, and 401(k) with LUCRATIVE company match!
PCR's greet patients and visitors to the health centers in a friendly and courteous manner; provide direction/information to patients, visitors, guests and sales representatives professionally and cordially; teach and assist patients with patient Kiosk; and complete accurate registration process in GPHA's Electronic Practice Management (EPM) System
Must have High School Graduate or equivalent diploma required; typing speed of at least 60 words per minute and telephone skills; CPR certified; Minimum of 2 years' experience in a healthcare setting, and/or the combination of certificates relative to the Registration Assistant/Front Desk position desirable; comprehensive knowledge of insurance policies, medical terminology, and anatomy preferred; Knowledge of HMO/Managed Care practices preferred; fundamental knowledge of patient/provider scheduling modules.
At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.
$30k-35k yearly est. Auto-Apply 60d+ ago
Bilingual Patient Advocate, Educator
The Women's Centers 3.9
Patient service representative job in Cherry Hill, NJ
Bilingual Patient Advocate, Educator - Full-Time
Gain valuable experience thru meaningful interactions with patients in the inspiring field of abortion care
Motivated Patient Advocate / Educator / Center Assistant sought for Full-Time Tuesday through Saturday hours at Cherry Hill Women's Center, a state licensed ambulatory surgical center. CHWC has delivered excellence in abortion and reproductive healthcare for over 45 years, always at the forefront of best practices in our field. Our team members are committed to advocating and caring for women seeking legal, safe, compassionate abortion care, in addition to assistance for adoption services and prenatal care.
Patient Advocate, Education and Lab Responsibilities include:
Responding to patient needs by offering fact-based education, supportive counseling and community resources discussed in a patient-centered manner and include parenting and adoption plans
Serving as an advocate to patients, their partners and families, providing referrals when necessary
Bilingual Advocates interpret for non-English speaking patients and their loved ones throughout the abortion care experience
Cross training on Front Desk Receptionist and Financial Intake includes:
Performing patient check-in
Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients
Reconciling deposits and completing all required tracking paperwork
Participation in training of interns
Our team welcomes committed individuals with a strong work ethic, who want to make a difference in the community, work with a diverse patient population and can juggle multiple tasks.
Ideal candidates possess:
Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience.
Effective communication skills
Strong computer skills (Electronic Health Record experience a plus!)
Ability to multitask, strong attention to detail and excellent time management skills
General knowledge of reproductive systems
CHWC is committed to continuous improvement and we believe that all people must have access to high quality, compassionate and respectful reproductive healthcare. CHWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation and American Association for Accreditation of Ambulatory Surgery Facilities and licensed by NJ Department of Health. CHWC values staff development and growth and offers many learning opportunities at national conferences.
Full-Time hours Tuesday through Saturday - no nights - no holidays
Benefits: competitive pay rate, medical, dental, vision, life, Aflac, 401k with employer match.
$33k-38k yearly est. Auto-Apply 12d ago
Bilingual Patient Access Specialist
Comhar 4.2
Patient service representative job in Philadelphia, PA
Full-time Description
Looking for a career where you can make a meaningful impact every day? If you're passionate about helping individuals access the care they need, COMHAR invites you to join our team as a Patient Access Specialist. In this vital role, you'll support individuals and families seeking services, ensuring they experience a smooth, compassionate, and welcoming start to their care journey.
Full-Time | Available In the Philadelphia, PA 19133 Area| Must Be Bilingual (Spanish Speaking)
Rate:
$17.00
Scheduled:
Monday-Friday 11:30AM - 8:00PM
Job Summary
The Patient Access Specialist plays a critical role in ensuring that individuals and families seeking services at COMHAR receive a welcoming, efficient, and supportive entry into care. This position is responsible for completing patient registration, verifying insurance, scheduling appointments, and providing clear communication about services and processes. As the first point of contact, the Patient Access Specialist helps individuals accessing services navigate the system with compassion and professionalism. By ensuring accuracy, timeliness, and superior customer service, this role directly supports COMHAR's mission to provide high-quality, person-centered care to the communities we serve.
Key Responsibilities
Greet and assist patients in person, by phone, or online with professionalism and empathy.
Complete patient registration, scheduling, and check-in/out processes accurately.
Verify insurance coverage and obtain prior authorizations as needed.
Collect co-pays, deductibles, and outstanding balances following organizational guidelines.
Maintain accurate patient records in the electronic medical record (EMR) system.
Collaborate with clinical staff, billing teams, and other departments to support seamless patient flow.
Ensure compliance with HIPAA and all organizational policies and procedures.
Answer general inquiries and provide clear communication about appointments, insurance, and financial responsibilities.
Resolve registration or scheduling issues efficiently and escalate complex matters when appropriate.
Employees are eligible for generous benefit options including but not limited to:
Full-time and Part-time employees enjoy a comprehensive benefits package including medical, vision, and dental insurance, life and disability coverage, a 403(b) retirement plan, paid time off, tuition reimbursement, an employee assistance program, and additional voluntary options such as disability, accident, and pet insurance.
Requirements
Patient Access Specialist Job Requirements:
High school diploma or GED required.
Associate's degree preferred.
2-4 years of administrative. medical office, behavioral health, or office support experience required.
Previous experience as an Office Manager, Administrative Assistant, or Executive Assistant strongly preferred.
Bilingual proficiency in English and Spanish, with strong reading and writing skills, is preferred not required
About COMHAR:
COMHAR is a nonprofit human-services organization dedicated to empowering individuals, families, and communities to live healthier, self-determined lives. Our mission is: “To provide health and human services that empower individuals, families and communities to live healthier, self-determined lives.” Serving the Philadelphia region since 1975, COMHAR provides a wide continuum of behavioral health, intellectual and developmental disability, substance use, and social support services. With programs that include outpatient treatment, residential services, community-based recovery centers, supportive housing, and specialized services for children, families, and diverse populations, COMHAR delivers person-centered care rooted in dignity, respect, and community integration. Today, COMHAR's team supports more than 5,500 people each month, helping individuals build stability, independence, and meaningful connections in their communities. COMHAR strictly follows a zero-tolerance policy for abuse.
COMHAR is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community-based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law.
Salary Description $17.00/HR
$17 hourly 12d ago
Patient Access Representative - FT, Days (7A-3:30P) - Cherry Hill ED
Kennedy Medical Group, Practice, PC
Patient service representative job in Camden, NJ
Job Details
Days - 7A-3:30P Week 1: Mon, Tues, Wed, Fri, Sat Week 2: Sun, Mon, Wed, Thurs, Fri Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Gathers worker's comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required.
Job Description
Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
Gathers accurate demographic information to identify Jefferson patients who have an existing medical record number or new Jefferson patients who need a medical record number assigned
Requests photo ID and insurance cards, scanning copies
Records complete and accurate demographic and insurance information. Entering orders and confirming medical necessity for outpatient visits, if appropriate. Interviewing patients to accurately complete the Medicare Secondary Payer (MSPQ) questionnaire for all Medicare patients.
Uses RTE (Real Time Eligibility), Phreesia or payer websites to verify patients' insurance coverage and benefits including patient's out of pocket liability. Ensures proper referral and authorizations are on file as needed.
Completes all activities with adherence to departmental and institutional protocols
Assures regulatory and compliance requirements are met
Achieves individual and team performance metrics
Communicates and collects out-of-pocket liability from patients at the time of service
Rotates assignment to all points of service areas within Patient Access (Outpatient Registration and Emergency Department)
Proficient with computer and Microsoft Office skills and familiar with healthcare EHR applications i.e. EPIC, Cerner
Knowledge of medical terminology and/or third-party insurance coverage including managed care plans
Strong verbal and written communication and customer service skills
Meticulous attention to detail
Minimum Education and Experience Requirements
Required High School Diploma or GED, Associates degree in healthcare or business administration preferred
AND
Emergency Department: Minimum 3 years experience in hospital, physician practice, or other related healthcare environment customer service. Prior registration experience in Emergency Dept preferred. Current Jefferson Seamless Access Representatives with a minimum of 1 year of experience will be considered as meeting the experience requirement.
Salary Range
$17.00 to $21.89 Hourly
The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive.
Work Shift
Rotating (United States of America)
Worker Sub Type
Regular
Employee Entity
Kennedy University Hospitals, Inc
Primary Location Address
2201 Chapel Ave West & Cooper Landing Rd, Cherry Hill, New Jersey, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educa tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.
For more benefits information, please click here
Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities).
Additional Information
For any queries please call me back @ ************
Thank you,
$32k-36k yearly est. 9h ago
Patient Intake Representative
Labcorp 4.5
Patient service representative job in Philadelphia, PA
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are currently seeking a Patient Intake Rep (Office Support) to work in City, State. Our Patient Intake Representatives are the face of the company and are the point of contact for our patients. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!
Work Schedule: Monday - Friday 8:00am - 5:00pm, with rotating Saturdays
Work Location: Philadelphia, PA
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Job Responsibilities:
* Schedule patient appointments and greet patients upon appointment arrival
* Ensure a welcoming environment for all patients and visitors
* Assist patients with registration and check in procedures
* Data entry of patient demographics and billing information
* Verification of insurance coverage and collect/post payments to patient accounts
* Collect and prepare specimens for testing and analysis when needed
* Call physician offices to confirm the accuracy of test orders
* Monitor and log patient wait times on a regular basis
* Notify the supervisor of any patient issues in a timely manner
* Promote and provide information about LabCorp patientservices
* Manage office supplies to ensure proper inventory levels
* Open and close the office when required
* Perform administrative and clerical duties as necessary
Requirements:
* High School Diploma or equivalent
* 1 year patient facing healthcare experience required
* Previous or current Labcorp experience is highly preferred
* Experience working in a team environment
* Strong data entry and organizational skills
* High level of attention to detail
* Proficient in MS Office
* Flexibility to work overtime as needed
* Ability to pass a standardized color blind test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
$29k-33k yearly est. Auto-Apply 4d ago
Patient Experience Representative 1
Hacc, Central Pennsylvania's Community College 3.9
Patient service representative job in Philadelphia, PA
Are you looking for an opportunity to advance your career while working with an extraordinary team?
At Merakey Total Health, we aim to be the first choice in health care for the communities we serve!
We are looking for a Patient Experience Representative with a
patient-first
approach to service to join our growing team at our Community Primary Care location in Mt. Airy.
The Patient Experience Representative serves as the first and last point of contact for patients, playing a critical role in ensuring a welcoming, efficient, and compassionate experience.
The ideal candidate is friendly, detail-oriented, and committed to delivering high-quality service to every patient!
The Patient Experience Representative is responsible for:
welcoming and professional customer service for all guests and visitors
patient check-in and check-out
appointment scheduling and communication
communicating financial policies and billing procedures to patients
verifying and collecting financial information and payments
supporting back-office administrative tasks
compliance to organizational policies and procedures
Earn $19-$22 per hour based on experience.
Benefits
Merakey Total Health offers Medical, Dental and Vision insurance plans as well as competitive compensation plans.
Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
DailyPay -- access your pay when you need it!
On the Goga well-being platform, featuring self-care tools and resources.
Access Care.com for backup childcare, elder care, and household services.
Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
Tuition reimbursement and educational partnerships.
Employee discounts and savings programs on entertainment, travel, and lifestyle.
Access to Pryor Online Learning for free online personal development classes.
Learn more about our full benefits package - ****************************************
About Merakey Total Health:
Merakey Total Health is a new, non-profit community health center, focused on providing whole person care. We believe all people deserve access to high-quality, comprehensive care, and that collaboration is the best way to serve our communities. Merakey Total Health provides comprehensive primary care, preventative care, behavioral health support, and wellness services. At Merakey Total Health, we care about each other and are committed to providing the very best care to those we serve.
Learn more about Merakey Total Health!
Merakey Total Health strictly follows a zero-tolerance policy for abuse.
Merakey Total Health is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply.
Merakey Total Health welcomes all Veterans to apply!
$19-22 hourly 3d ago
Patient Access Coordinator 1
U. S. Digestive Health
Patient service representative job in Malvern, PA
Full-time Description
Summary/Objective
The Patient Access Coordinator I is responsible for providing front desk support by greeting patients, managing check-in/check-out procedures, and entering information into the EMR. The Patient Access Coordinator I also handles payments, acts as a patient advocate and company representative while consistently demonstrating flexibility, cooperation, and support for the office staff.
Essential Functions
Greeting patients at Check In and Check Out, enters demographic information and scan information into EMR
Obtains patient copays and other payments to post as needed
Maintaining efficiently and accurately the multi-communications made in the office
Assumes the role of patient advocate and company representative
Making every effort to remain a flexible, cooperative, and supportive member of the office staff
Competencies
Medical Terminology
EMR experience
Strong organizational and communication skills
Customer service oriented
Supervisory Responsibility
None
Work Environment
This job operates in a professional medical office environment, utilizing standard office equipment.
Physical Demands
The physical demands include frequent mobility and/or sitting required for extended periods of time. Some bending, lifting, and stooping required. Full range of body motion, including manual and finger dexterity and eye-hand coordination. Normal color perception and corrected visual activity. Manual dexterity to operate keyboard, calculator, and photocopier. Involvement with coworkers, management, physicians, staff, hospital personnel, and patients. Occasional high stress work may require dealing with angry, demanding patients and/or personnel.
Position Type/Expected Hours of Work
This is a full-time position, with an 8-hour shift Monday through Friday. No weekends are required.
Travel
None
Work Authorization/Security Clearance
Must be authorized to work in the US for any employer
AAP/EEO Statement
US Digestive Health is an Equal Opportunity Employer. USDH does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities vary dependent on job location.
Requirements
High School Diploma or GED Equivalent
Minimum of 2-3 years of experience in a medical or office setting.
Experience with EMR systems is preferred.
$29k-38k yearly est. 18d ago
Patient Access Coordinator
Neurabilities
Patient service representative job in King of Prussia, PA
Job DescriptionSalary:
Be a Full Time, Patient Access Coordinator with our NeurAbilities Team! This is a hybrid role based out of our King of Prussia, PA location.
What to expect:
The Patient Access Coordinator plays a crucial role in ensuring that patients in NeurAbilities ABA division receive timely and appropriate healthcare services. This position involves verifying insurance coverage and coordinating with external entities to facilitate seamless service delivery. Additionally, this position manages the authorization process, including the submission, documentation, and adherence to proper procedures to guarantee that patients receive the appropriate level of care. The Patient Access Coordinator works closely with the ABA patientservices, operations, and revenue cycle management (RCM) teams to ensure that healthcare claims are processed accurately and promptly.
Why choose NeurAbilities:
14 days of PTO, 1 Floating Holiday (Joy Day), plus 7 paid holidays for qualified employees.
Benefit package which offers medical, dental, and vision insurance (lowest cost medical plan is $.50 biweekly).
Company paid Life and AD&D insurance.
Voluntary short-term disability and voluntary long-term disability plans available for qualified employees.
401K matching 100% of 3% of total compensation contribution plus 50% for 3-5% of total compensation.
What you will do:
Insurance Verifications
Verifying patient insurance eligibility and benefits and proactively tracking upcoming coverage expiration.
Completing initial and ongoing benefit verification at least two (2) times monthly.
Authorization Management
Maintaining all up-to-date authorizations and submissions for patients in the ABA division.
Supporting families in ensuring the continuation of insurance coverage, including but not limited to providing resources and conducting outreach to prevent coverage expiration.
Ensuring that all required authorizations are secured for every patient and service type before services are rendered and maintained on an ongoing basis.
Communicating proactively with internal team members to accurately track and submit paperwork related to authorizations.
Reviewing and approving clinical team members' documentation prior to submission to insurance providers.
Entering authorizations into the patient electronic medical records system.
Communicating effectively with patients, healthcare providers, internal team members, and insurance companies to resolve authorization issues and maintain a smooth claims process.
Maintaining accurate records of all authorization requests and responses.
Staying current on insurance coding and billing guidelines for ABA services.
Updating workflow templates with status notes, approvals, and any other pertinent information.
Intake and Care Coordination
Sending, collecting, and maintaining a database of updated consents for all patients within the ABA division.
Assisting the ABA Services team with requesting, receiving, and sharing documents between the family and the organization.
Auditing
Assisting the ABA Services teams with updating and auditing Central Reach profiles.
Assisting the RCM team with auditing and resolving issues preventing a clean claim, including but not limited to adjusting entries, session note conversion, correcting authorization integrity issues, contacting payers, etc.
Assisting RCM, Operations, and Clinical teams with audits and other administrative tasks as needed.
General
Following NeurAbilities Policies and Procedures.
Following Federal, State, and local rules and regulations pertaining to medical and behavioral health services.
What you will bring to the team:
Bachelors degree in business, Public Health, Healthcare Administration, or related field; or
1+ years relevant experience in a healthcare environment.
1+ years experience within a business operations environment.
Strong understanding of medical terminology and insurance billing procedures for ABA services.
Intermediate proficiency in MS Office (Outlook, PowerPoint, Teams).
Knowledge of medical and/or behavioral health terminology.
Knowledge and understanding of HIPAA practices and adherence to the policies.
Skill in organizing and synthesizing information from multiple sources, for example, databases, print and online media, speeches and presentations, and observations.
Ability to manage confidential information in compliance with HIPAA and handle sensitive information professionally.
Ability to identify and resolve problems with minimal assistance.
Ability to maintain a high degree of confidentiality.
Ability to manage multiple projects and deadlines.
Ability to work independently and collaboratively across the organizational enterprise in a fast-paced working environment.
Ability to focus on client needs by anticipating, understanding, and responding appropriately to the needs of internal and external customers to meet or exceed their expectations within the organizational parameters.
Ability to deal with varying levels of the public from diverse cultural and socio-economic backgrounds.
Ability to stay organized and manage multiple responsibilities throughout the day (i.e., will need to answer calls, return calls, manage documentation, and perform insurance verification).
Working Conditions and Physical Demands:
Estimated 10 % travel, dependent on need.
Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected.
This job operates in a professional office environment and routinely uses standard office equipment such as a computer, phone, photocopier, filing cabinet, and printer.
Ability to perform tasks involving physical activity, which may include light-medium moving and extensive self-positioning.
About the company:
NeurAbilities Healthcare is a distinguished specialty healthcare provider with a team that constantly seeks new and innovative ways to provide the best possible care for patients. Founded by a neurologist who put his vision of compassionate, high-quality patient care into practice, we remain on a mission to transform the lives of individuals with autism and other neurodevelopmental disabilities in New Jersey, Pennsylvania, and beyond. Each of our dedicated team members share the same mission of providing top-notch medical and psychological care and integrated behavior services to over 10,000 patients annually.
NeurAbilities Healthcare Inc is an EEO Employer: All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, sex, religious creed, disability, or any other category protected under law.
$29k-38k yearly est. 5d ago
Patient Services Specialist
Revel Staffing
Patient service representative job in Philadelphia, PA
A growing corporate healthcare firm is conducting a confidential search for a Client ServicesRepresentative to provide patient and provider support for healthcare billing and account management. This entry -level role is perfect for a motivated professional who enjoys helping patients navigate their healthcare and insurance needs in a supportive, team -oriented environment.
Key Responsibilities
Handle inbound communications from patients, providers, and insurance companies.
Provide troubleshooting and website support for account holders, including login and navigation assistance.
Update patient account information and provide status updates during each interaction.
Connect patients with in -network providers and explain billing or insurance details clearly.
Contact healthcare providers and insurance carriers to resolve patient issues as needed.
Ensure compliance with HIPAA and other healthcare privacy regulations.
Perform various administrative and customer service tasks to support smooth operations.
Required Qualifications
Effective and professional verbal and written communication skills.
Strong customer service orientation and professional demeanor.
MediClear Certification (or equivalent healthcare compliance credential) required.
Proficiency with Microsoft Office programs (Word, Excel, Outlook).
Prior help desk, customer service, or healthcare internship experience strongly preferred.
Excellent organizational skills with the ability to multitask in a fast -paced environment.
Compensation & Benefits
Competitive salary with 401(k) company match.
Comprehensive health, dental, and vision insurance.
Paid time off and company holidays.
Flexible work schedule with no weekend requirements.
Supportive and collaborative workplace with opportunities for growth and advancement.
$34k-41k yearly est. 55d ago
Oncology Scheduler - Alliance Cancer Specialists
Sourcedge Solutions
Patient service representative job in Horsham, PA
Note: Please send resume to ******************
Oncology Scheduler Required Education, Skills and/or High School Diploma or GED Minimum of six months of previous experience in scheduling Medical terminology or previous experience in healthcare setting Ability to communicate using both written and verbal skills Proficiency with organizational and interpersonal skills Analytical skills to maintain and modify the scheduling module
Responsibilities:
Under general supervision and according to established policies and procedures, schedules procedures for all appointments in Medical/Radiation
Enters scheduling information into computer system, generates daily reports and distributes to appropriate departments
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of assigned patient population
Schedules/reschedules procedures based on available time slots, patients' availability, physicians' orders
Completes registration requirements including insurance authorizations
Attempts to accommodate physicians by scheduling multiple procedures on single day if possible
Works closely with all modalities to reschedule chemo/treatments on a timely basis
Contacts other Hospital departments to schedule ordered procedures requiring coordination of multiple departments or personnel
Enters and updates provider's schedules in the computer system ensuring accurate patient information, monthly billing visits, charges and the like
Follows established schedule and updates providers templates when needed, communicates changes with patients
Generates computer printout of schedules and delivers to applicable department
Prepares patient EMR and is correctly registered and generates reports related to patient/procedure volumes on a monthly and ad hoc basis
May perform related clerical duties including typing, photocopying, and filing as time permits or workload requires
$33k-57k yearly est. Easy Apply 60d+ ago
Patient Services Coordinator
IVI RMA North America
Patient service representative job in Langhorne, PA
Job Description
IVIRMA North America network of state-of-the-art fertility clinics is currently seeking hard-working, reliable and motivated people for our front desk role in our Langhorne PA location. The Front Desk/PatientServices Coordinator will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. This is a full-time position Monday-Friday from 6:45am-3:45pm or 7am-4pm, with weekend rotation.
The PatientServices Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients.
Essential Functions and Accountabilities:
Welcomes and greets all patients and visitors.
Comforts patients by anticipating their anxieties and answering their questions.
Follows provider appointment templates and guides patients through their visit.
Assesses schedule conflicts and problems with recommendations for solutions.
Collects payments as required; works with Finance to ensure all insurance information is entered and up to date.
Works closely with patient's care team to coordinate total patient care.
Processes medical records requests.
Handles administrative tasks such as filing, sorting faxes, and answering phones.
Schedules and confirms appointments.
Works with other departments to ensure the office is in excellent condition.
Supports office by ordering supplies and maintaining the front desk and waiting room areas.
Academic Training:
High School Diploma or equivalent (GED) -
required
Associate's degree -
a plus
Area:
Administrative Management or other related field
Position Requirements/Experience:
1+ years practical experience working in a similar position
Experience in a patient-facing role - preferred
Experience working in medical/healthcare industry
2+ years practical experience working in a customer service setting
Technical Skills:
Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred.
IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment)
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement
About IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & ***********************
EEO
“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
$29k-40k yearly est. 8d ago
Patient Cost Estimation Specialist I
Nemours
Patient service representative job in Wilmington, DE
Nemours is seeking a Patient Cost Estimation Specialist to join our team remotely.
The Patient Cost Estimation Specialist reports to the manager of the Cost Estimation Team. The Specialist utilizes high-level customer service, healthcare finance and revenue cycle knowledge, and excellent communication skills. The Specialist has a detailed understanding of price transparency regulations, including but not limited to the No Surprises Act of 2020, and how it relates to challenges in a complex health care environment. This person is the primary contact for patient-families and colleagues seeking to understand financial care of services to be delivered.
The Patient Cost Estimation Specialist works closely with authorization, financial advocate, clinical representatives, and business stakeholders in order to most accurately provide estimated cost for patient-families. This person has extensive knowledge of patient benefit design and care delivered by Nemours in order to effectively help a patient-family understand how it relates to their scheduled procedure or service. They do this in a way that upholds a patient-centered model of care delivery and Nemours' values and standards of behavior.
Essential Functions:
Identify how an individual's planned service will relate to their specific payor and plan design, including but not limited to tiers and benefit levels.
Based on historical data, patient-specific information, and authorizations, identify the appropriate CPTs for which to estimate.
Deliver and communicate the patient cost estimate to both patient-families and providers, as applicable.
Discuss financial options with families. Collect pre-payments from patient-families.
Meet all regulations in regard to the No Surprises Act.
Builds and maintains effective enterprise-wide relationships with clinical team members, business operations, various department representatives, authorization specialists, financial advocates, and other stakeholders, as applicable.
Requirements:
Associates Degree or 2 years of training beyond high school required
Certified Revenue Cycle Representative (CRCR) required within first 12 months
Minimum of 3 years experience required
Healthcare experience required
$29k-38k yearly est. Auto-Apply 19h ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Camden, NJ?
The average patient service representative in Camden, NJ earns between $30,000 and $44,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Camden, NJ
$36,000
What are the biggest employers of Patient Service Representatives in Camden, NJ?
The biggest employers of Patient Service Representatives in Camden, NJ are: