Patient service representative jobs in Coatesville, PA - 1,031 jobs

Customer Service Representative Duration: 6 Months Education / Experience / Background ● 2 years previous call center, front office, bad debt, back office, and/or billing customer service experience required. ● Associate's degree or equivalent from a two-year college or technical school preferred ● Regulated Utility or Municipality customer service experience preferred ● Experience using CC&B Customer Billing Information System or similar is preferred • Ensure customer calls/contacts, billing, collections, cashiering, field orders, and other customer service functions, are handled effectively, timely, and efficiently in a knowledgeable and positive manner. • Receives, investigates and resolves customer calls, emails, complaints and inquiries pertaining to billing, collections, and other customer service functions • Responsible to achieve customer service metrics and satisfaction levels. • Ensure all service orders are complete and entered into the CIS • Assist with routing new development for meter reading and entry into CIS • Professionally perform reception and cashiering functions. • Process customer payments, prepare daily deposits, maintain cash reports • Prepare billing adjustments

Our client, a water technology provider, is seeking a Customer Service Representative for a 4+ month contract opportunity located in Malvern, PA. This role is hybrid. Potential to convert to full-time, direct employment. Role Overview: Provide order processing and sales-related support to internal and external customers Deliver high-quality customer service with prompt, thorough responses to inquiries Coordinate all aspects of order management from quoting through delivery and invoicing Order Management: Process orders for products and services submitted by sales staff or customers Manage orders ranging from quick-ship items to complex, long-cycle orders Proactively follow up on order backlog to ensure accuracy and completeness Communicate order status updates and changes to relevant stakeholders in a timely manner Coordinate with internal departments regarding order status, shipping dates, pricing, product availability, and backorders Maintain virtual customer files, including sales contracts and supporting documentation Customer Billing Resolution Investigate and resolve customer billing disputes in coordination with the Accounts Receivable collections team Sales Support: Provide pricing and availability information Prepare formal quotations for standard and select specialty products and services Support pre- and post-order sales activities as needed Perform additional duties based on organizational needs Qualifications: 0-2+ years of experience with a college degree or equivalent work experience Conceptual understanding of fundamental theories, principles, and practices Strong technical aptitude Ability to work effectively with a diverse workforce and customer base in a matrixed organization Proficiency in Microsoft Office applications Preferred experience with Salesforce CRM, AS400, and Select Configure Price Quote (SCPQ) tools Pay Rate $25.00 per hour

The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness. Verifying all patient demographic, health, pharmacy, and insurance information. Thoroughly answering billing and insurance questions and providing itemized billing statements as requested. Referring billing questions to the appropriate parties as needed. Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system. Discharging the patient and processing incurred charges. Completing all cash management duties to include counting and accounting for money collected at the end of the shift. Receiving, sending, and distributing correspondence as directed. Filing and scanning medical documents and office forms as directed. Completing assigned checklists and Policy Manager tasks within the assigned shift. Answering all incoming calls and distributing messages in a timely manner. Assisting with other assignments as directed. Demonstrating an efficient understanding of the electronic medical record system. Receiving, moving, and stocking ordered supplies. Cleaning the front office work area and other maintenance assignments as directed. Verifying daily reports are run at the end of the day. Attending staff meetings as directed. Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations). Operating, using, and maintaining medical and office equipment as trained. Participating in maintenance assignments when necessary and as directed. Providing positive, warm, and friendly service in all interactions. Completing other duties as directed Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older. Basic typing skills. Minimum one year of clerical experience preferred. High school graduate or equivalent. Ability to sit, stand, and walk for up to 7 hours at a time. Ability to lift up to 25 pounds. Excellent visual, verbal, written, and typed communication skills. Ability to prioritize and multitask. Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.

**Penn State Health** - **Lancaster Medical Center** **Work Type:** Part Time **FTE:** 0.50 **Shift:** Varied **Evening Shift Differential:** $ 2.00/hour **Night Shift Differential:** $ 2.50/hour **Hours:** Monday - Friday, late afternoon to evening **Recruiter Contact:** Amanda A. Frankhouser at ************************************* (MAILTO://*************************************) **SUMMARY OF POSITION:** Responsible for the scheduling of patient visits (including new, follow-up, cancellations, and rescheduling requests), pre-operative and/or diagnostic tests, and procedures (including operative and invasive procedures for assigned area of responsibility. **MINIMUM QUALIFICATIONS** : + High School Diploma or equivalent. + Minimum one (1) year experience required. **PREFERED QUALIFICATIONS** : + Knowledge of scheduling and/or billing systems preferred. + Knowledge of insurance carriers preferred. **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH LANCASTER MEDICAL CENTER?** Penn State Health Lancaster Medical Center is a 341,000-square-foot 129-bed acute care hospital that will give residents of Lancaster and York counties enhanced access to Penn State Health's expertise and specialty services! Through our core values of Respect, Integrity, Teamwork, and Excellence, our team is committed to compassionate care for our diverse patient population, our community, and each other. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Surgical Scheduler - Surgical Services **Location** US:PA:Lancaster | Clerical and Administrative | Part Time **Req ID** 82584

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

AMSURG is a nationally recognized leader in the strategic and operational management of ambulatory surgery centers with medical specialties ranging from gastroenterology to ophthalmology and orthopedics. With more than 250 surgery centers across the U.S., we partner with physicians and health systems to deliver the highest standards of patient care and quality. For more information, please access our website: ************************ Through AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first. Benefits: At AMSURG, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. Qualifying employees are eligible to enroll on the 1st of the month, following 30 days of employment. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan. Paid Time Off: AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year. Essential Duties and Responsibilities: Welcomes patients and visitors by greeting them in person or on the telephone Collects patient identification cards Collects patient insurance information Ensures that documentation is completed and all necessary documents are signed by the patient Updates patient accounts by recording personal and financial information in the revenue management system Collects copayments and deductibles as needed Records payments in the billing system or log as required Issues receipts for payments received Balances upfront collections at the end the shift Notifies clinical when patient is ready to proceed to the clinical area Accepts deliveries to the ASC, as needed Maintains business office inventory and equipment by checking stock to determine inventory level Receives and opens office mail as needed Takes deposits to the bank as needed Protects patients' rights by maintaining confidentiality of personal and financial information Prepares patients charts for the following day Maintains strict adherence to the center's policies and procedures; reports needed changes and discrepancies Strong knowledge of Microsoft Excel and Outlook Attends all required education Regular and predictable attendance required Performs other miscellaneous duties as assigned

Simon Eye and Center for Advanced Eye Care are partner practices with a combined 34 Optometrists, 8 Ophthalmologists, and 190 staff serving patients across the state of Delaware and in Pennsylvania with locations in Glen Mills, Bryn Mawr, and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff . As the initial point of contact for Simon Eye, the Patient Service Representative is responsible for developing a positive relationship with and providing a WOW experience for our patients. In this role, you will be an integral part of a team committed to delivering the high level of customer service and patient centered care that have made Simon Eye the most trusted provider of eye care in Delaware. What You'll Do: Respond to incoming patient phone calls, keep accurate records of patient interactions and transactions Schedule patient appointments, including outbound annual appointment reminders Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed Perform patient verifications Contact patients via telephone to confirm upcoming appointments What You'll Need: At least 2 years of experience providing exceptional customer service, preferably in a call center and/or medical environment Ability to understand and communicate patient insurance and other information in a clear and professional manner Ability to work quickly and accurately while maintaining a positive patient experience. Proficiency in using computer databases including typing accuracy High level of professionalism and self-motivation Ability to work two evenings per week and two Saturdays per month to meet patient needs About Us We help bring the world into focus so our patients can achieve and enjoy all life has to offer. We achieve and maintain top levels of SERVICE, CURIOSITY, FRIENDLINESS, PROFESSIONALISM, and TEAMWORK for every patient, every time - all in pursuit of providing Eye Care for Life . We are also committed to creating and maintaining a thriving, sustainable culture for our patients, doctors, staff, communities, and put more simply, everyone we interact with. We are proud to be the most trusted eye care provider in Delaware, voted Reader's Choice Best Optometrists, for nearly two decades!

FastBridge Fiber is a modern fiber-optic internet service company providing ultra-fast and highly reliable service to homes and businesses over our newly constructed all-fiber network. The network is built with today's customers in mind; customers with multiple connected devices demanding the fastest speed and highest reliability. Customers enjoy hassle-free pricing plans and attentive customer service with FastBridge Fiber, unlike those services offered by monopoly communications companies. FastBridge Fiber is committed to hiring and investing in the local communities we serve. We embrace a philosophy that is built upon respect, trust, and flexibility. FastBridge Fiber is supported by equity financing from Guggenheim Investments, and we are all committed and focused on rapidly growing our footprint! About the Opportunity: The Customer Service Representative provides technical support to our customers who may be experiencing issues with their internet service, setting up WiFi, wanting to turn on some features or simply have a question about their bill. Success in this role requires a well-rounded individual with a genuine enthusiasm for technology and keen interested in helping customers by resolving their trouble. Customer service experience is definitely a plus. Schedule: Sunday- 10:00am-6:30pm EST Monday-Thursday- 12:00pm-8:30pm EST The Customer Service Representative will have a combination of in office and work from home shifts. The schedule is non-negotiable. Training Schedule: Monday-Friday 8:30am- 5:00pm EST in office. Duties and Responsibilities Drive customer satisfaction as the first point of contact for all inbound customer contacts (phone calls, chats, emails). Manage customer communications received via multiple sources phone, email, text, & social sites from potential or existing customers and respond to any questions or concerns. Process incoming orders for new installation, scheduling with the customer and completing the billing for services rendered. Complete change of service requests and make updates to accounts per customer requests. Respond to inquiries on order status, billing questions, service availability, new product offerings, etc. Provide excellent customer service support including technical troubleshooting of service issues to customer calling in or chatting in for help. Use problem-solving skills to properly diagnose and resolve technical hardware and software issues involving internet and Wi-Fi connectivity. Ensure details of the contact are captured in CRM by opening trouble tickets where applicable, documenting the contact, actions taken & details of how issue was resolved. Utilize our systems and tools to proactively check for and resolve potential issues before marking the contact as complete. Respond to escalated calls from customers and service techs during installation or service calls. Make follow-up calls on previously resolved trouble tickets to ensure customer satisfaction. Ensure that service-impacting events are worked timely to minimize service outages. Provide customers with updates on the progress of the work orders and/or trouble tickets. Follow-up with potential customers to convert leads to orders or to finalize orders. Provide manager with regular updates on common problems encountered and identify possible longer-term solutions/improvements to reduce future problems. Exceed customer expectations at every opportunity. Effectively communicate FastBridge Fibers product and service offering. Navigate through multiple systems Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements: Required Qualifications: 6+ months of experience troubleshooting basic hardware, software, and/or connectivity issues. 2 years of customer service experience, 1 year in a contact center setting. Previous telecommunications experience a plus. Preference for operating in a fast-paced, technical environment with a high degree of critical thinking and problem solving Enjoys working with a team, but has ability to work independently, multi-task in a fast-paced environment without supervision. Ability to work as part of a team to achieve individual and team results Proven capability of delivering on individual and team goals and key metrics Willing to learn, adapt and evolve with the team and company and develop new skills quickly. Ability to learn and grasp new concepts and work through problems in a logical manner. A customer-first, troubleshooting mindset with demonstrated ability to provide exceptional internal and external customer care with a strong sense of ownership over results. Positive attitude with a passion for helping customers and the ability to connect with people. Committed to owning customer issues from start to finish Excellent customer service skills, including positive phone demeanor. Strong follow-up skills, accuracy, and attention to detail. Strong technical aptitude with excellent end-user interaction skills Capable of answering technical questions from technical and non-technical users. Able to listen with solid analytical, problem-solving and trouble-shooting skills with capability to solve complex problems Experience in one or more ticketing, CRM, billing, ordering, scheduling, phone systems Strong computer skills and the ability to navigate through multiple screens. Exceptional knowledge of Microsoft Office applications Excellent verbal and written communication skills Must be able to pass criminal background check and drug test Flexibility to work mandatory overtime to meet business needs High integrity and strong work ethic are a must Attention to detail and ability to think creatively and strategically is a must Excellent organization and time management skills Ability to interact and communicate effectively with other team members You have a high school diploma or equivalent (higher education preferred) Bilingual skills (verbal, written, read) in Spanish preferred Want to know more about what we stand for? At FastBridge Fiber we care about narrowing the digital divide and supporting fairness and equality. We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. Learn more at: fastbridgefiber.com Compensation details: 21-24 Hourly Wage PIc52c0878da32-31181-39415118

Are you looking to join a team that upholds a culture of excellence and delivers top-tier managed product offerings across diverse platforms and clients? As a Trade Support Associate, you will play a vital role in supporting our diverse partners-including third-party portfolio managers, Financial Advisors, Business, Operations, and Technology-by providing essential front-line support related to trade booking and settlement. Key Responsibilities: * Partner with third-party portfolio managers to support daily trade lifecycle activities. * Address phone and email inquiries related to trading, data quality, application usage, and other topics, ensuring clear and supportive communication. * Collaborate with Product Owners to resolve system issues and drive improvements. * Gather, analyze, and interpret large sets of data and information to draw insights and recommend process enhancements. * Serve as the first point of contact for internal and external partners, building strong relationships and trust. * Identify and mitigate business risks to contribute to a safe and effective work environment. * Support audit, regulatory, and compliance deliverables with attention to detail and integrity. * Contribute to ongoing procedure and process analysis to help shape and improve workflows. Required Qualifications, Skills, and Capabilities: * Demonstrate 3+ years of experience in wealth management, asset management, or a support role. * Exhibit proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and a willingness to learn new software. * Show self-motivation and discipline, with the ability to work independently and take initiative. * Collaborate effectively as a team player, demonstrating a strong work ethic and professionalism. * Apply excellent attention to detail, with strong written, verbal, and problem-solving skills. * Display outstanding organizational and time management abilities. * Adapt and thrive in a fast-paced, dynamic environment where creative and strategic thinking are valued. Preferred Qualifications, Skills, and Capabilities: * Demonstrate experience supporting trade booking and settlement processes. * Apply knowledge of audit, regulatory, and compliance requirements within financial services. * Utilize advanced data analysis skills to drive process improvements. * Exhibit experience building relationships with diverse partners, including Financial Advisors, Business, Operations, and Technology teams. * Embrace opportunities to contribute to change management and workflow optimization initiatives.

* Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. * Maintain pleasant and positive disposition during every patient interaction to ensure a positive patient experience * Instruct patients to complete documents and forms such as intake and insurance forms. * Schedule, cancel and confirm patient appointments. * Compile, record and archive medical charts, reports, and correspondence with confidentiality. * Operate telephones and direct calls, emails and documents to appropriate staff. * Transmit correspondence and medical records by mail, e-mail, or fax. * Verify insurance via various methods (phone, internet, etc), obtain authorizations and certifications and explain patient responsibility forms. * Perform financial functions with accuracy (i.e. charge entry) to ensure optimal payment for services. * Assist billing department with insurance denials via monitoring and working worklists in the electronic medical records system * Assists in patient care and related activities as instructed by the physical therapist, physical therapist assistant, occupational therapist, certified occupational therapist assistant or speech language pathologist. * Manages patient interactions and implements service recovery techniques to ensure positive patient relations. * Clean and organize work area and disinfect equipment after treatment * Participate in daily log recording as required per site. * Change linens, such as bed sheets and pillow cases. * Contribute to a creative culture of daily continuous improvement * ESSENTIAL FUNCTIONS * PATIENT/CUSTOMER * Essential Accountabilities * Ensures communication and collaboration with supervisors and fellow co-workers to serve patients and other customers to the best of his/her ability. * Is professional in all actions and appearance * Ensure compliance with regulatory parameters * Uses resources wisely - as if they were one's own. * Demonstrates understanding and ownership of how his/her role contributes to achieving the success of the Department and the Health System. * Demonstrates a personal commitment to ensuring a clean and safe working environment. * Anticipates patients'/customers' needs and acts accordingly. * Works to enhance patient satisfaction * Assist patients and families * Analyzes problems from the customers' point of view. * Honors patient/customer/employee confidentiality. * Seeks feedback on how to improve performance and offers constructive feedback, as well. * Applies learning for improved performance. * Presents self professionally & demonstrates professional behavior during interactions with others * Strives to understand and value differences in others' race, nationality, gender, age, background, experience, and style. * Customer Service Skills * Utilizes AIDET principles to enhance communication. * PATIENT/EMPLOYEE SAFETY ACCOUNTABILITIES * Patient Care Providers * Participates in Entity and Department wide initiatives for Patient /Employee safety * Demonstrates an awareness of patient/ employee safety when carrying out daily responsibilities of their position. * Validation of annual competencies required for the position * OPERATIONS * Essential Accountabilities * Scheduling Functions * Patient Identification * Pre-Reg/Registration-Patient Information Updates * Check-in Process * Check-out Process * Cash Collection * Reconciliation and deposit. * Insurance Verification Process * Email * Management of Medical Records * Financial Counselor * Department Productivity and goals (site specific) * Site Opening Function * Site Closing Function * Ability to Multi-Task * Understanding Clinical Work Processes * Attendance/Time Management * Involvement in Departmental Meetings * Personal Impact * Health System ID is worn in accordance to GSPP policy * Ensures compliance with all applicable federal, state, and local regulatory standards (ex TJC, DOH, FDA, HIPAA, HCFA, DPW, LCGME, SCGME, etc) * Flexible and readily adopts new processes and engages in practice operation changes QUALIFICATIONS: * To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Education * High School Diploma required * Associate's Degree preferred * Work Experience * Previous healthcare experience preferred * Licenses / Certifications * IDX Certification required * Sunrise Billing system certification may be required

Job Details Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare! ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of “America's Best Hospitals” by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition . Primary Function: ChristianaCare is currently seeking a Full-Time Physician Billing Representative II-EBEW team member responsible for reviewing Physician Billing account edits and taking the appropriate action to facilitate billing. Principal Duties and Responsibilities: Accesses assigned edits via a worklist. Assesses reason for edit and initiates appropriate update in the billing system to resolve. Reviews medical records for coding accuracy. Communicates with physician offices. Meets departmental goals with regards to the physician account holds. Enters charges into billing system as needed. Performs assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors. Education and Experience Requirements: High school graduate or equivalent required, Associates degree preferred. 3-5 years physician coding/physician billing experience preferably in a computerized physician billing department or large physician group practice. Certified Professional Coder (CPC-A or CPC) credentials required. Would be willing to consider someone who is currently in the process of obtaining their certification with the agreement that it must be completed within one year from date of hire. Christianacare Offers: Full Medical, Dental, Vision, Life Insurance, etc. 403(b) with company match Generous paid time off Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more! Hourly Pay Range: $22.29 - $33.44This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law. Post End Date Jan 30, 2026 EEO Posting Statement ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit *********************************************************

Full-time Description Summary/Objective The Patient Access Coordinator I is responsible for providing front desk support by greeting patients, managing check-in/check-out procedures, and entering information into the EMR. The Patient Access Coordinator I also handles payments, acts as a patient advocate and company representative while consistently demonstrating flexibility, cooperation, and support for the office staff. Essential Functions Greeting patients at Check In and Check Out, enters demographic information and scan information into EMR Obtains patient copays and other payments to post as needed Maintaining efficiently and accurately the multi-communications made in the office Assumes the role of patient advocate and company representative Making every effort to remain a flexible, cooperative, and supportive member of the office staff Competencies Medical Terminology EMR experience Strong organizational and communication skills Customer service oriented Supervisory Responsibility None Work Environment This job operates in a professional medical office environment, utilizing standard office equipment. Physical Demands The physical demands include frequent mobility and/or sitting required for extended periods of time. Some bending, lifting, and stooping required. Full range of body motion, including manual and finger dexterity and eye-hand coordination. Normal color perception and corrected visual activity. Manual dexterity to operate keyboard, calculator, and photocopier. Involvement with coworkers, management, physicians, staff, hospital personnel, and patients. Occasional high stress work may require dealing with angry, demanding patients and/or personnel. Position Type/Expected Hours of Work This is a full-time position, with an 8-hour shift Monday through Friday. No weekends are required. Travel None Work Authorization/Security Clearance Must be authorized to work in the US for any employer AAP/EEO Statement US Digestive Health is an Equal Opportunity Employer. USDH does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities vary dependent on job location. Requirements High School Diploma or GED Equivalent Minimum of 2-3 years of experience in a medical or office setting. Experience with EMR systems is preferred.

The Perinatal Access Representative (PAR) is accountable for answering the Nemours Fetal Care Center (NFCC) phones. They are accountable for receiving intakes, scheduling, registration, and insurance validation. The PAR works directly with the Fetal Therapy Nurse Coordinators (NC), APP's, and Physicians. This position will support Nemours patients and families in experiencing full spectrum care within the Nemours system. Essential Functions: Answers all incoming phone calls in real time and in a polite manner, utilizing trauma informed strategies. Escalate concerns in a timely fashion to appropriate teammate. Schedules all appropriate fetal imaging and prenatal consultations with sub-specialties based on recommendations from MFM and NC. Timely documentation in electronic medical record (EMR). Communicates with families to ensure an understanding of the referral process. Acquires maternal records for all referrals. Distribution and confirmation of receipts of all correspondence from NFCC to referring physician offices. Facilitate scheduling of initial postnatal follow up with recommended neonatal specialists. Contributes to data entry, the use of databases and responsible practices around the use of PHI. Participates in QI initiatives defined within the NFCC. Coordinates telehealth appointments for sub-specialty providers and families. Participates in and represents the Team in departmental programs and meetings. Demonstrates competence using Microsoft products (excel, word, PowerPoint). Job Requirements: High school diploma Associate degree preferred 3-5 years of job related experience

Job Description AMSURG is a nationally recognized leader in the strategic and operational management of ambulatory surgery centers with medical specialties ranging from gastroenterology to ophthalmology and orthopedics. With more than 250 surgery centers across the U.S., we partner with physicians and health systems to deliver the highest standards of patient care and quality. For more information, please access our website: ************** Through AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first. Benefits: At AMSURG, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. Qualifying employees are eligible to enroll on the 1st of the month, following 30 days of employment. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan. Paid Time Off: AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year. Essential Duties and Responsibilities: Welcomes patients and visitors by greeting them in person or on the telephone Collects patient identification cards Collects patient insurance information Ensures that documentation is completed and all necessary documents are signed by the patient Updates patient accounts by recording personal and financial information in the revenue management system Collects copayments and deductibles as needed Records payments in the billing system or log as required Issues receipts for payments received Balances upfront collections at the end the shift Notifies clinical when patient is ready to proceed to the clinical area Accepts deliveries to the ASC, as needed Maintains business office inventory and equipment by checking stock to determine inventory level Receives and opens office mail as needed Takes deposits to the bank as needed Protects patients' rights by maintaining confidentiality of personal and financial information Prepares patients charts for the following day Maintains strict adherence to the center's policies and procedures; reports needed changes and discrepancies Strong knowledge of Microsoft Excel and Outlook Attends all required education Regular and predictable attendance required Performs other miscellaneous duties as assigned

Nemours is seeking a Patient and Services Rep for our Welcome Center/ Front Desk! Patient and Family Services Representatives create a family centered environment that ensures that as a family arrives at Nemours Children's Health, Delaware, to receive clinical care, a positive and inviting experience is provided. The Patient and Family Service Representative is often the first point of contact for community, patients and families and are integral in forming the first impression those stakeholders have of the organization. This is a part-time role, Monday through Friday, 20 hours a week, 3:00PM to 7:00PM. Position Responsibilities * Welcome families entering the main lobby of the hospital building through staffing at the front desk (outpatient and atrium) and Welcome Center. * Completes inpatient visitor badging process to ensure patient and associate safety. * Keep families comfortable in Welcome Center, including during the bed assignment process, etc. * Provides and maintains information of services within and outside of the hospital including but not limited to mechanics, restaurants, hotels, etc. * Demonstrates excellent customer service and service recovery skills. Act in a supportive capacity to the Family Resource Center, particularly during evening and weekend hours. * Provide bedside admissions to families as assigned during normal business hours. * May include direct admissions, medical admits, transport and other patients going directly to an inpatient care unit. * Accurately and completely manages the inpatient admission process and at times may be called upon to orient the patient and family to the hospital, patient care unit, and room. * Support scheduling and wayfinding in ambulatory areas. Promotes an environment that values diversity, equity and inclusion. Position Requirements * High School Diploma required * Minimum of 6 months customer service experience required #LI-AE1

Nemours is seeking a Patient and Services Rep for our Welcome Center/ Front Desk! Patient and Family Services Representatives create a family centered environment that ensures that as a family arrives at Nemours Children's Health, Delaware, to receive clinical care, a positive and inviting experience is provided. The Patient and Family Service Representative is often the first point of contact for community, patients and families and are integral in forming the first impression those stakeholders have of the organization. This is a part-time role, Monday through Friday, 20 hours a week, 3:00PM to 7:00PM. Position Responsibilities Welcome families entering the main lobby of the hospital building through staffing at the front desk (outpatient and atrium) and Welcome Center. Completes inpatient visitor badging process to ensure patient and associate safety. Keep families comfortable in Welcome Center, including during the bed assignment process, etc. Provides and maintains information of services within and outside of the hospital including but not limited to mechanics, restaurants, hotels, etc. Demonstrates excellent customer service and service recovery skills. Act in a supportive capacity to the Family Resource Center, particularly during evening and weekend hours. Provide bedside admissions to families as assigned during normal business hours. May include direct admissions, medical admits, transport and other patients going directly to an inpatient care unit. Accurately and completely manages the inpatient admission process and at times may be called upon to orient the patient and family to the hospital, patient care unit, and room. Support scheduling and wayfinding in ambulatory areas. Promotes an environment that values diversity, equity and inclusion. Position Requirements High School Diploma required Minimum of 6 months customer service experience required #LI-AE1

Job DescriptionBonds Eye Care, Inc is a full-scope optometry practice located in Downingtown, PA We are seeking a patient care coordinator on a full-time basis Main Responsibilities: o Answer the telephone and schedule appointments o Maintain patient records and orders o Help patients check-in and check-out o Perform pre-test imaging and glaucoma testing (no prior experience is necessary) Other Responsibilities may include: o Assist with Accounts Receivable o Assist with orders for contacts and eyeglasses Job Requirements: o Strong communication o Attention to detail o Professional demeanor o Integrity and honesty Hours of work Monday-Thursday 8:15am-5:00pm* Fri 8:30am-1:30pm* Saturday and Sunday CLOSED *Subject to change to 9am-3pm Health insurance, 401k, and eye care benefits offered No prior eye care experience necessary All training will be provided. Interested candidates email resume to: *********************

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)