Associate Customer Service Representative
Patient service representative job in Little Rock, AR
The Associate Customer Service Representative II is responsible for responding to customer inquiries via telephone or email, providing problem resolution in alignment with the organization's service standards. Key Responsibilities:
Handle customer inquiries and resolve issues promptly and professionally.
Analyze customer service needs and communicate effectively with service and technical departments.
Solve basic customer problems while ensuring a positive customer experience.
Frequently report to the Customer Service Manager.
Experience Level:
Level II: 3-5 years of experience in customer service or a related field.
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Patient Care Coordinator Behavioral Health
Patient service representative job in Conway, AR
The Patient Care Coordinator (PCC) is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Behavioral Health Units. This includes the coordination of personnel to meet patient and provider care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of adult psychiatric and medical detox patients. The PCC will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The PCC will demonstrate a commitment to teamwork through effective collaboration efforts.
SAFETY SENSITIVE POSITION
This position is designated as a "Safety Sensitive Position" under Act 593 of the State of
Arkansas. An employee who is under the influence of Marijuana constitutes a threat to
patients/customers which Conway Regional is responsible for in providing and
supporting the delivery of health care related services.
teamwork through effective collaboration efforts.
Qualifications
* PRE-HIRE QUALIFICATIONS:
* Registered Nurse with current, active license to practice in Arkansas, required
* Proof of the highest level of nursing education achieved, required
* Bachelor of Science in Nursing, preferred
* At least 2 years of clinically related or quality improvement experience, preferred
* Professional Board Certification, preferred
Auto-ApplyPatient Care Coordinator-Searcy, AR
Patient service representative job in Searcy, AR
Sound Advice Hearing Doctors, part of AudioNova
3522 E. Race Ave. Searcy, AR 72143
Current pay: $15.00-18.00 an hour + Sales Incentive Program!
Clinic Hours: Monday-Friday, 8:30am-5:00pm
What We Offer:
Medical, Dental, Vision Coverage
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Patient Care Coordinator-Searcy, AR
Patient service representative job in Searcy, AR
Sound Advice Hearing Doctors, part of AudioNova 3522 E. Race Ave. Searcy, AR 72143 Current pay: $15.00-18.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday, 8:30am-5:00pm What We Offer: * Medical, Dental, Vision Coverage
* 401K with a Company Match
* FREE hearing aids to all employees and discounts for qualified family members
* PTO and Holiday Time
* No Nights or Weekends!
* Legal Shield and Identity Theft Protection
* 1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
As a Hearing Care Coordinator, you will:
* Greet patients with a positive and professional attitude
* Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
* Collect patient intake forms and maintain patient files/notes
* Schedule/Confirm patient appointments
* Complete benefit checks and authorization for each patients' insurance
* Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
* Process repairs under the direct supervision of a licensed Hearing Care Professional
* Prepare bank deposits and submit daily reports to finance
* General sales knowledge for accessories and any patient support
* Process patient orders, receive all orders and verify pick up, input information into system
* Clean and maintain equipment and instruments
* Submit equipment and facility requests
* General office duties, including cleaning
* Manage inventory, order/monitor stock, and submit supply orders as needed
* Assist with event planning and logistics for at least 1 community outreach event per month
Education:
* High School Diploma or equivalent
* Associates degree, preferred
Industry/Product Knowledge Required:
* Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
* Professional verbal and written communication
* Strong relationship building skills with patients, physicians, clinical staff
* Experience with Microsoft Office and Outlook
* Knowledge of HIPAA regulations
* EMR/EHR experience a plus
Work Experience:
* 2+ years in a health care environment is preferred
* Previous customer service experience is required
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
Sonova is an equal opportunity employer.
We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.
Access Coordinator III SUSL/RAD
Patient service representative job in Little Rock, AR
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
Closing Date:
12/25/2025
Type of Position:
Job Type:Regular
Work Shift:Shift Vary (United States of America)
Sponsorship Available:
No
Institution Name: University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************.
Department:ICE | CORE PA Float
Department's Website:
Summary of Job Duties:Access Coordinator III - SUSL/RAD
**This posting will fill positions at various clinics, including Surgery Clinics and Radiology areas. Final clinic assignment will be determined by the department manager based on operational needs and position availability**
The Access Coordinator III works under supervision to function as a patient resource for all scheduling and billing questions and to facilitate comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed.
***shifts vary including days, evening, nights, and weekends***
Qualifications:
Minimum Qualifications:
High School Diploma or GED
Three (3) years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment. Good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners.
Excellent customer service skills.
Knowledge in basic medical terminology.
Preferred Qualifications:
CHAA Certification
Bachelor's degree
Additional Information:
Additional Information:
Schedules, reschedules, and coordinates appointments using the hospital systems by performing visit notifications of patients.
Collects co-pays, deductible, and/or payments for patient's account.
Conducts pre-registration as needed, inputs and/or updates accurate patient information.
Conducts insurance verification and benefits explanation by running eligibility on patients. Requests outside records and gathers outside medical records from referrals and files patient charts as needed.
Assists other teams as needed.
Meets, greets, and assists the public, and answers telephones in a professional and friendly manner.
Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements.
Consistently utilizes communication devices and keeps accurate records as required.
Demonstrates effective service recovery skills.
Attends required hours of training and/or in-services.
Attends staff meetings and participates in the orientation and/or training of new staff.
Participates in annual educational needs and assessments.
Maintains required job skill competencies and completes skill assessments annually.
Completes and maintains documentation of continuing education hours annually.
Salary: (Advertise a specific salary)
$16.33/hr
$33,966.40/yr
Salary Information:
$16.33/hr./ $33,966.40
Required Documents to Apply:
Proof of Veteran Status, Resume
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact *********************** for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site *****************************************
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Frequent Physical Activity:
Occasional Physical Activity:
Benefits Eligible:Yes
Auto-ApplyCSR Customer Service Representative
Patient service representative job in Little Rock, AR
The Customer Service Representative (CSR) plays a vital role in the daily operations of our Sunoco APlus location. Reporting directly to the Store Manager, the CSR is responsible for delivering exceptional customer service, maintaining store cleanliness, supporting inventory control, and executing company standards in daily operations. This is a frontline position for individuals who take pride in their work, stay organized, and thrive in a fast-paced retail environment.
Key Responsibilities:
Customer Engagement & Sales
Deliver best-in-class service to every customer, every time.
Proactively assist customers with purchases and upsell where appropriate.
Respond to customer concerns or issues in a professional and solution-focused manner.
Operational Excellence
Maintain clean, safe, and organized store conditions inside and out.
Restock merchandise, track low inventory, and assist with inventory management.
Ensure all signage, promotional displays, and pricing are accurate and current.
Follow all procedures for shift close-outs, including cash drawer reconciliation and end-of-day reporting.
Compliance & Safety
Adhere strictly to all company policies and procedures, including cash handling.
Follow procedures for checking in vendor deliveries and verifying invoice accuracy.
Report any safety hazards, maintenance issues, or suspicious activity immediately.
Team Support & Development
Provide training support to new hires as requested.
Collaborate with the Store Manager and fellow team members to improve operations.
Submit product feedback and customer suggestions to management.
Other Duties
Participate in promotional activities, store resets, and seasonal transitions.
Accept job applications from potential candidates and forward to management.
Take initiative to step into any task that supports store success.
Qualifications:
High school diploma or GED preferred.
Prior retail or customer service experience is a plus.
Must have a reliable form of transportation and consistent punctuality.
Flexible schedule including weekends, evenings, and holidays.
Strong communication and interpersonal skills.
Organized, self-motivated, and willing to take initiative.
Basic computer skills (POS system familiarity is helpful).
Work Environment:
Retail convenience store environment.
Ability to stand for extended periods and lift up to 25 lbs.
Must be able to handle changing priorities with composure and professionalism.
About New Arrival Tikova C-Stores
New Arrival is the frontline retail brand of Tikova C-Stores LLC, a fast-growing operator of high-performance fuel and convenience locations. We believe in building opportunity from the ground upempowering our team, elevating our stores, and delivering a great customer experience, every time.
Required qualifications:
Legally authorized to work in the United States
Preferred qualifications:
1+ year of experience in the retail industry
18 years or older
At least high school diploma or equivalent or higher
Retail skills: point of sale (POS) operation
Retail skills: customer service
Retail skills: restocking
Retail skills: taking inventory
Patient Service Coordinator - Clinical - Home Health
Patient service representative job in Searcy, AR
Our Company
Adoration Home Health and Hospice
The Patient Services Coordinator (Clinical) is responsible for scheduling home visits for field staff and coordinating patient care under the direction of the Clinical Manager. This role ensures optimal utilization of clinical resources to support care center capacity and adherence to utilization guidelines, while serving as a liaison between field staff, patients, and the Clinical Manager for scheduling and communication of patient services.
Responsibilities
• Schedule patient assessment visits, including Oasis visits, in a timely manner.
• Prepare weekly clinical schedules and review daily to identify capacity opportunities and ensure productivity standards.
• Assign clinicians to geographic areas efficiently, matching skills to care needs and optimizing capacity.
• Reschedule missed visits within the current week or escalate to Clinical Manager.
• Collaborate with field clinicians to ensure all ordered patient visits are scheduled and completed.
• Manage scheduling-related calls from patients and staff; refer clinical or performance issues to Clinical Manager.
• Monitor hospitalized patients and ensure appropriate team follow-up.
• Complete schedules including required orders and services (e.g., lab draws, supervisory visits, add-on visits).
• Support Clinical Manager in timely communication with patients, clinicians, referral sources, BD team, and office staff.
• Run applicable reports and take appropriate workflow actions.
• Assist with patient transfers between care centers and/or Hospice services.
• Maintain supply closet, ensuring supplies are current and properly packaged; coordinate field supply needs.
• Perform referral and intake duties in absence of Intake Coordinator.
• Obtain and document verbal orders for patients in accordance with licensure requirements.
Qualifications
Associate degree in nursing (ADN) or Bachelor of Science in Nursing (BSN) required
Minimum 1 year administrative experience in a healthcare setting
Scheduling experience in healthcare is preferred
Current unencumbered license to practice as a Licensed Piratical Nurse (LPN), Licensed Vocational Nurse (LVN), or Registered Nurse (RN)
About our Line of Business Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit ************************ Follow us on Facebook and LinkedIn. Additional Job Information
Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health recently acquired certain Amedisys home health and hospice operations and is recruiting candidates for open positions within those operations. The successful candidate will initially be employed by Amedisys until January 1, 2026 at the latest. During this period, Amedisys will perform all administrative onboarding activities and offer benefits coverage under Amedisys employee benefit plans. On or before January 1, 2026, the successful candidate's employment will be transferred to Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health. At all times, Adoration Home Health / BrightSpring Health Services, an affiliated company who employs those individuals working for Adoration Home Health will make all hiring decisions regarding and will supervise and direct the work of the successful candidate.
Auto-ApplyFront Desk Coordinator - North Little Rock, AR
Patient service representative job in North Little Rock, AR
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Part time - Monday, Friday & Saturday *Must be willing to work every Monday, Friday, and most Saturdays *
Holiday Pat
Pay: $16/hr - $18/hr with lucrative BONUSES
What we are looking for in YOU and YOUR skillset!
* Driven to climb the company ladder!
* Possess a winning attitude!
* Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Personal Care Specialist-FT 6A-6P Rotating Schedule
Patient service representative job in Bryant, AR
Job Description
???? Job Posting: Personal Care Specialist
Department: Nursing
Reports To: Wellness Director
???? Purpose
Join a vibrant care team dedicated to delivering exceptional service that honors dignity, choice, and well-being for every resident.
????️ Key Responsibilities
• Safety Sensitive Role: Must maintain constant alertness to ensure safe performance of essential duties.
• Assist residents with daily activities and simple treatments as outlined in their service plans.
• Support residents experiencing emotional or behavioral challenges.
• Provide additional services such as laundry and pet care (note: team members with allergies or pregnancy should consult their supervisor).
• Communicate resident needs and preferences to help revise service plans.
• Observe and report resident concerns to the LPN or Medication Tech/Aide.
• Participate in onboarding, annual training, and team meetings.
• Follow all company policies and procedures.
• Perform other duties as assigned by the Wellness Director.
• Management reserves the right to modify responsibilities at any time.
✅ Skills & Qualifications
• Must be at least 18 years old.
• Strong communication skills in English (verbal and written).
• Must meet applicable state/provincial health requirements.
• Maintain certifications as required by state/provincial regulations.
???? Physical Requirements
This role involves:
• Standing, walking, sitting, bending, reaching, pushing, pulling, stair climbing, grasping, manual dexterity, stooping, kneeling, crouching, vision acuity, talking, and hearing.
• Ability to lift up to 50 pounds with or without reasonable accommodations.
Exposure Risk Classification: May involve unplanned tasks with potential exposure to blood, bodily fluids, or tissues that could contain AIDS, HIV, or Hepatitis A, B, or C.
FT 6A-6P Rotating Schedule
Patient Care Coordinator (PCC)
Patient service representative job in Little Rock, AR
Be the first smile our patients see. Do you thrive in a fast-paced, people-centered environment where every interaction matters? Are you naturally welcoming, organized, and motivated to make a difference in someone's day? Healthy Connections is seeking a Patient Care Coordinator who will serve as the face of our Hot Springs clinic and a vital part of our patients' experience from the moment they walk through the door.
As a Patient Care Coordinator, you'll do more than manage appointments-you'll play a key role in creating a positive, supportive atmosphere for our patients and their families. You'll handle a wide range of administrative tasks, including greeting patients, answering phones, scheduling appointments, updating electronic health records, verifying insurance, and collecting payments. You'll work closely with a team of providers, nurses, and other coordinators to ensure each patient has a smooth and welcoming experience. Most days are fast paced with a steady flow of patients, making teamwork and communication essential.
Comprehensive training will be provided to help you succeed in this role. Whether you're new to healthcare or bringing experience from another customer-facing role, you'll be supported every step of the way as you learn our systems and procedures. If you've worked in customer service, retail, or other fast-paced environments where communication, multitasking, and professionalism are key, you already have a strong foundation to thrive here.
Key Qualities for Success:
* You lead with empathy and kindness, especially in stressful situations.
* You communicate clearly and professionally with patients of all backgrounds.
* You can juggle multiple tasks without losing attention to detail.
* You're solution-oriented and know how to create a calm environment even when it's busy.
Qualifications:
* High school diploma or equivalent.
* Two years of experience in a medical office or similar customer-facing role.
* Strong communication and organizational skills.
* Familiarity with Microsoft Office and electronic medical records systems.
* Ability to travel to multiple locations, as needed.
* Preferred: Bilingual (English/Spanish).
Equal Opportunity and Civil Rights Statement
Healthy Connections, Inc. is an Equal Opportunity Employer and Provider.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, by fax ************** or email at ***********************.
Growth Opportunities:
Opportunities for growth within the organization are available for team members who demonstrate strong performance, reliability, and a commitment to our mission. While this is an entry-level role, it can serve as a starting point for those interested in building a career in healthcare administration.
Benefits:
* Competitive salary
* Medical and dental insurance
* 401(k) with company match
* Paid vacation and sick leave
* Four-day workweek
* Additional employee wellness and support programs
About Healthy Connections
Healthy Connections is a Federally Qualified Health Center (FQHC) that has been providing quality medical, dental, and behavioral health services to the communities of Western and Central Arkansas for more than 25 years. Our mission is built on three core pillars: Community, Compassion, and Excellence. We serve patients of all ages, regardless of insurance status or ability to pay, and are committed to making healthcare accessible and comprehensive for everyone.
Join Healthy Connections and become part of a team that's been caring for Arkansas communities with compassion, community, and excellence for more than 25 years. To apply, fill out the form on this page.
Patient Care Representative
Patient service representative job in Little Rock, AR
The Patient Representative is responsible for the execution of duties associated with operation of the front desk area of the Lyon College School of Dental Medicine (LCSDM) Clinics. Assisting patients with required paperwork, input of patient data into clinical software system, managing the appointment schedule for dentists, hygienists, & dental students, answering the telephone and returning calls, directing the appropriate use of patient information, and facilitating communication between students, patients, faculty, and staff.
Responsibilities
Patient Account Management/Insurance & Financial duties
Completes all patient arrival and exit procedures - to include entry of appropriate dental procedure (CDT) codes into patient accounts and receipt and accounting of cash & credit card payments/co-payments; ensures proper/secure cash handling procedures are adhered to by staff
Ensures all required paperwork is provided and accurately completed upon patient arrival, scans documents, and inputs customer data into clinical software system
Completes insurance verification on all insured patients and completes precertification when required
Discusses financial options and obligations with patients based upon program eligibility and insurance coverage estimates
Assists the clinic business manager with posting of insurance payments and making account adjustments/write-offs as necessary; reviewing patient explanation of benefits (EOBs) while reconciling with patient accounts, and follow up on insurance denials
Monitors outstanding insurance and Medicaid claims; provides requested documentation to insurance carriers on outstanding claims; contacts patients about outstanding account balances to collect accounts receivables due
Customer Contact & Scheduling
Oversees the maintenance of the patient schedule and recall system, ensuring clinic schedules are maintained at capacity in order to meet patient demand and maximize revenue & contacts patients to discuss follow-up on proposed treatment plans; calls patients to confirm appointments; reschedules patients when cancellations/vacancies occur to maintain schedule at capacity
Clerical/Staff & Student Support
QUALIFICATIONS:
Bachelor's degree in business, Healthcare or related field plus 3 years' experience in patient registration, scheduling, or billing in a healthcare environment OR high school diploma/GED plus 7 years' experience in administrative support services including 3 years' experience in patient registration, scheduling, or billing in a dental environment.
Must have computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners.
Knowledge in basic dental terminology and registration experience required.
Proficiency with patient account management and scheduling software and Microsoft Office (Word, Excel, and Outlook).
Must be detailed oriented, self-directed, motivated, team-oriented, have ability to multi-task, possess strong organizational skills, problem-solving skills, time management, excellent communication and interpersonal skills.
Patient scheduling experience in a dental environment preferred.
Experience with dental practice management software preferred.
Knowledge of Current Dental Terminology (CDT) preferred.
Support compliance with HIPAA, FERPA, and OSHA guidelines.
Benefits:
Lyon College currently offers the following benefits for full-time positions, subject to applicable eligibility requirements: medical benefit, dental benefit, vision benefit, voluntary benefits, 403(b) retirement plan with employer contribution and match, employer paid life insurance, employer paid long-term disability coverage.
Lyon College is a
USN&WR
“top tier” national liberal arts college and recognized by Forbes as “One of America's Top Colleges.” Founded in 1872, the College is one of the oldest institutions of higher education in Arkansas and offers undergraduates exceptional preparation for their post-baccalaureate objectives, particularly in STEM fields, Business, Economics and Accounting, and the Arts. The Lyon College Institute of Health Sciences in Little Rock will house the College's professional programs, including the School of Oral Health and Dental Medicine, as well as the School of Veterinary Medicine.Interested candidates should apply electronically at ************************ Review of the applications will begin immediately and continue until the positions are filled. To learn more about Lyon College go to *************
Lyon College does not discriminate with respect to the hiring of applicants or with respect to the terms, conditions, or privileges of employment because of race, color, religion, gender, age, disability, sexual orientation, or national origin. It is the continuing policy of Lyon College to comply with any applicable state and federal law regarding equal employment opportunities.
Billing Representative
Patient service representative job in Little Rock, AR
Full-time Description
AAIT is seeking a full-time Billing Representative who is detail-oriented and experienced Billing Representative with a strong background in medical billing, coding, and insurance processes. The ideal candidate will be skilled in medical terminology, procedure coding, cost estimation, and insurance appeals. This role requires accuracy, excellent communication skills, and the ability to work with both patients and payers to ensure timely and correct reimbursement.
ESSENTIAL FUNCTIONS
1) Accurately process and submit medical claims to insurance companies, government payers, and other third-party organizations.
2) Perform medical coding using ICD-10, CPT, and HCPCS standards for a variety of procedures and diagnoses.
3) Generate and communicate cost estimates for procedures based on insurance coverage and contract agreements.
4) Review and verify accuracy of billing data prior to claim submission.
5) Research and resolve billing discrepancies or claim denials.
6) Prepare and submit insurance appeals, ensuring compliance with payer guidelines.
7) Communicate with patients regarding billing questions, payment responsibilities, and insurance coverage.
8) Maintain up-to-date knowledge of medical terminology, payer requirements, and compliance regulations (HIPAA, CMS, etc.).
9) Collaborate with clinical staff and providers to ensure accurate coding and documentation.
10) Track accounts receivable and follow up on outstanding claims to maximize revenue.
Requirements
CORE COMPETENCIES
· Experience with Medicare/Medicaid billing and commercial insurance.
· Knowledge of coding and appeals processes.
· Ability to work independently and manage multiple tasks in a fast-paced environment.
· Customer service experience in a healthcare setting.
· Familiarity with medical terminology, payer reimbursement guidelines, and healthcare regulations.
REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS
The position requires a high school diploma, associate's degree in healthcare administration, Billing & Coding, or related field preferred. plus 2 years of relevant experience within medical billing, coding, and insurance follow-up. Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certification strongly preferred. Strong knowledge of ICD-10, CPT, and HCPCS coding systems. Familiarity with medical terminology, payer reimbursement guidelines, and healthcare regulations. Familiarity with Epic, Meditech and/or PrognoCis EMR systems. Experience creating cost estimates for medical procedures. Skilled in preparing and submitting appeals for denied claims. Proficiency with medical billing software and electronic health record (EHR) systems. Strong attention to detail, problem-solving, and organizational skills. Excellent written and verbal communication skills.
Patient Care Coordinator Cardiac/Tele/Med Surg
Patient service representative job in Conway, AR
The Patient Care Coordinator is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Cardiac/Telemetry/Medical-Surgical Unit. This includes the coordination of personnel to meet patient and physician care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of medical-surgical adult and geriatric patients. The RN will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The Clinical Supervisor will demonstrate a commitment to
The Patient Care Coordinator is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Cardiac/Telemetry/Medical-Surgical Unit. This includes the coordination of personnel to meet patient and physician care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of medical-surgical adult and geriatric patients. The RN will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The Clinical Supervisor will demonstrate a commitment to teamwork through effective collaboration efforts.
SAFETY SENSITIVE POSITION
This position is designated as a "Safety Sensitive Position" under Act 593 of the State of
Arkansas. An employee who is under the influence of Marijuana constitutes a threat to
patients/customers which Conway Regional is responsible for in providing and
supporting the delivery of health care related services.
teamwork through effective collaboration efforts.
Qualifications
* Registered Nurse with current, active Arkansas license
* BSN preferred.
* Certification preferred.
* At least 2 years of medical surgical nursing, or middle management, experience preferred.
* Proof of high school or equivalent or higher education
* Basic keyboarding skills preferred.
Auto-ApplyAccess Coordinator II - JEI/CVSL/IMSL/PCC
Patient service representative job in Little Rock, AR
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
Closing Date:
01/11/2026
Type of Position:
Job Type:Regular
Work Shift:Day Shift (United States of America)
Sponsorship Available:
No
Institution Name: University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************.
Department:ICE | CORE PA Float
Department's Website:
Summary of Job Duties:**This posting will fill positions at various clinics, including Jones Eye Institute, Cardiovascular, and Internal Medicine. Final clinic assignment will be determined by the department manager based on operational needs and position availability**
Access Coordinator II works under supervision and provides comprehensive support for patient care activities. This position may meet, greet, and assist the public, answer telephones and/or may coordinate appointments, referrals, consults, tests and/or procedures, check-in and registers patients, check-out patients, and collects payments and issues receipts, verifies insurance coverage and responds appropriately to the requirements of third- party payers. Assists with coordinating hospital admissions and surgery scheduling. This position must be able to perform all duties of the Access Coordinator I level and perform other duties to support the patient care activities as needed.
Qualifications:
Minimum Qualifications:
High school diploma/GED
Two (2) years of customer service or healthcare experience
Basic proficiency with computers (preferably MS Office)
Excellent telephone etiquette skills
General knowledge of office machines including printers and scanners.
Preferred Qualifications:
Call center experience
Experience in registration, billing, or scheduling in a healthcare environment
Knowledge of basic medical terminology
Additional Information:
Job Requirements:
Schedules, reschedules, coordinates and cancels appointments using the hospital system; conducts pre-registration as needed
Inputs and/or updates accurate patient information
Creates new patient charts and accesses systems for orders as appropriate
Conducts insurance verification and benefit explanation by running eligibility on patients, requests outside records, and gathers outside medical records from referrals as needed
Meets, greets, and assists the public, answers telephones in a professional and friendly manner
Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements
Consistently utilizes communication devices and keeps accurate records as required
Demonstrates effective service recovery skills
Attends required hours of training and/or in-services
Participates in annual educational needs and assessment
Maintains required job skill competencies and completes skill assessment annually
Completes and maintains documentation of continuing education hours annually
Performs other duties as assigned
Salary: (Advertise a specific salary)
$15.26/hr
$31,740.80/yr
Salary Information:
$15.26/hr
$31,740.80/yr
Required Documents to Apply:
Proof of Veteran Status, Resume
Optional Documents:
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact *********************** for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site *****************************************
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
Frequent Physical Activity:
Occasional Physical Activity:
Benefits Eligible:Yes
Auto-ApplyFront Desk Coordinator - Little Rock, AR
Patient service representative job in Little Rock, AR
Job Title: Wellness Coordinator - Full Time Pay Range: $16 - $18 per hour (depending on experience) + BONUS Potential PTO & Holiday Pay Roughly 40hours/week, 2+ Saturdays a month
* Must be willing to work at least 2 Saturdays a month (10am - 4pm) *
About The Joint Chiropractic:
At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care.
The Opportunity:
We are seeking enthusiastic, results-driven Wellness Coordinator to join our team at The Joint Chiropractic. In this part-time role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages. You'll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available.
As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks. You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care.
Key Responsibilities:
Sales & Membership Conversion:
Actively promote and sell The Joint Chiropractic's Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors.
Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages.
Achieve individual sales goals by proactively engaging with patients and offering them personalized care options.
Customer Service & Patient Engagement:
Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive.
Build rapport and establish lasting relationships with patients, making them feel at home at every visit.
Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care.
Clinic Operations & Organization:
Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients.
Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor.
Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate.
Administrative Support:
Assist patients in completing necessary paperwork and ensure all forms are processed correctly.
Manage incoming calls, answering questions, and scheduling appointments as needed.
Maintain patient records with attention to detail, ensuring confidentiality and accuracy.
Teamwork & Marketing:
Participate in marketing and sales initiatives designed to attract new patients to the clinic.
Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business.
Qualifications:
Bilingual preferred.
Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment.
High school diploma or equivalent (Associate's degree or higher preferred).
Positive, upbeat attitude with a passion for helping others and driving sales.
Strong sales abilities, confident in presenting and closing memberships and service packages.
Willingness to learn, grow, and contribute to a high-performing sales culture.
Ability to work weekends and evenings as needed.
Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office.
Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
Ability to lift up to 50 pounds.
Previous office management or marketing experience a plus.
Why Join Us?
Competitive pay with performance-based incentives.
Work in a positive, team-oriented environment focused on wellness and customer satisfaction.
Opportunities for career advancement and growth.
Be part of a nationwide movement to make chiropractic care accessible and affordable to all.
If you're ready to take your sales skills to the next level while making a positive impact on patients' health, we'd love to hear from you!
Auto-ApplyPatient Care Coordinator (PCC)
Patient service representative job in Hot Springs Village, AR
Be the first smile our patients see. Do you thrive in a fast-paced, people-centered environment where every interaction matters? Are you naturally welcoming, organized, and motivated to make a difference in someone's day? Healthy Connections is seeking a Patient Care Coordinator who will serve as the face of our Hot Springs clinic and a vital part of our patients' experience from the moment they walk through the door.
As a Patient Care Coordinator, you'll do more than manage appointments-you'll play a key role in creating a positive, supportive atmosphere for our patients and their families. You'll handle a wide range of administrative tasks, including greeting patients, answering phones, scheduling appointments, updating electronic health records, verifying insurance, and collecting payments. You'll work closely with a team of providers, nurses, and other coordinators to ensure each patient has a smooth and welcoming experience. Most days are fast paced with a steady flow of patients, making teamwork and communication essential.
Comprehensive training will be provided to help you succeed in this role. Whether you're new to healthcare or bringing experience from another customer-facing role, you'll be supported every step of the way as you learn our systems and procedures. If you've worked in customer service, retail, or other fast-paced environments where communication, multitasking, and professionalism are key, you already have a strong foundation to thrive here.
Key Qualities for Success:
* You lead with empathy and kindness, especially in stressful situations.
* You communicate clearly and professionally with patients of all backgrounds.
* You can juggle multiple tasks without losing attention to detail.
* You're solution-oriented and know how to create a calm environment even when it's busy.
Qualifications:
* High school diploma or equivalent.
* Two years of experience in a medical office or similar customer-facing role.
* Strong communication and organizational skills.
* Familiarity with Microsoft Office and electronic medical records systems.
* Ability to travel to multiple locations, as needed.
* Preferred: Bilingual (English/Spanish).
Equal Opportunity and Civil Rights Statement
Healthy Connections, Inc. is an Equal Opportunity Employer and Provider.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, by fax ************** or email at ***********************.
Growth Opportunities:
Opportunities for growth within the organization are available for team members who demonstrate strong performance, reliability, and a commitment to our mission. While this is an entry-level role, it can serve as a starting point for those interested in building a career in healthcare administration.
Benefits:
* Competitive salary
* Medical and dental insurance
* 401(k) with company match
* Paid vacation and sick leave
* Four-day workweek
* Additional employee wellness and support programs
About Healthy Connections
Healthy Connections is a Federally Qualified Health Center (FQHC) that has been providing quality medical, dental, and behavioral health services to the communities of Western and Central Arkansas for more than 25 years. Our mission is built on three core pillars: Community, Compassion, and Excellence. We serve patients of all ages, regardless of insurance status or ability to pay, and are committed to making healthcare accessible and comprehensive for everyone.
Join Healthy Connections and become part of a team that's been caring for Arkansas communities with compassion, community, and excellence for more than 25 years. To apply, fill out the form on this page.
Patient Care Representative
Patient service representative job in Little Rock, AR
Patient Care Representative
The Patient Representative is responsible for the execution of duties associated with operation of the front desk area of the Lyon College School of Dental Medicine (LCSDM) Clinics. Assisting patients with required paperwork, input of patient data into clinical software system, managing the appointment schedule for dentists, hygienists, & dental students, answering the telephone and returning calls, directing the appropriate use of patient information, and facilitating communication between students, patients, faculty, and staff.
Responsibilities
Patient Account Management/Insurance & Financial duties
Completes all patient arrival and exit procedures - to include entry of appropriate dental procedure (CDT) codes into patient accounts and receipt and accounting of cash & credit card payments/co-payments; ensures proper/secure cash handling procedures are adhered to by staff
Ensures all required paperwork is provided and accurately completed upon patient arrival, scans documents, and inputs customer data into clinical software system
Completes insurance verification on all insured patients and completes precertification when required
Discusses financial options and obligations with patients based upon program eligibility and insurance coverage estimates
Assists the clinic business manager with posting of insurance payments and making account adjustments/write-offs as necessary; reviewing patient explanation of benefits (EOBs) while reconciling with patient accounts, and follow up on insurance denials
Monitors outstanding insurance and Medicaid claims; provides requested documentation to insurance carriers on outstanding claims; contacts patients about outstanding account balances to collect accounts receivables due
Customer Contact & Scheduling
Oversees the maintenance of the patient schedule and recall system, ensuring clinic schedules are maintained at capacity in order to meet patient demand and maximize revenue & contacts patients to discuss follow-up on proposed treatment plans; calls patients to confirm appointments; reschedules patients when cancellations/vacancies occur to maintain schedule at capacity
Clerical/Staff & Student Support
QUALIFICATIONS:
Bachelor's degree in business, Healthcare or related field plus 3 years experience in patient registration, scheduling, or billing in a healthcare environment OR high school diploma/GED plus 7 years experience in administrative support services including 3 years experience in patient registration, scheduling, or billing in a dental environment.
Must have computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners.
Knowledge in basic dental terminology and registration experience required.
Proficiency with patient account management and scheduling software and Microsoft Office (Word, Excel, and Outlook).
Must be detailed oriented, self-directed, motivated, team-oriented, have ability to multi-task, possess strong organizational skills, problem-solving skills, time management, excellent communication and interpersonal skills.
Patient scheduling experience in a dental environment preferred.
Experience with dental practice management software preferred.
Knowledge of Current Dental Terminology (CDT) preferred.
Support compliance with HIPAA, FERPA, and OSHA guidelines.
Benefits:
Lyon College currently offers the following benefits for full-time positions, subject to applicable eligibility requirements: medical benefit, dental benefit, vision benefit, voluntary benefits, 403(b) retirement plan with employer contribution and match, employer paid life insurance, employer paid long-term disability coverage.
Lyon College is a
USN&WR
top tier national liberal arts college and recognized by Forbes as One of Americas Top Colleges. Founded in 1872, the College is one of the oldest institutions of higher education in Arkansas and offers undergraduates exceptional preparation for their post-baccalaureate objectives, particularly in STEM fields, Business, Economics and Accounting, and the Arts. The Lyon College Institute of Health Sciences in Little Rock will house the Colleges professional programs, including the School of Oral Health and Dental Medicine, as well as the School of Veterinary Medicine.Interested candidates should apply electronically at ************************ Review of the applications will begin immediately and continue until the positions are filled. To learn more about Lyon College go to*************
Lyon College does not discriminate with respect to the hiring of applicants or with respect to the terms, conditions, or privileges of employment because of race, color, religion, gender, age, disability, sexual orientation, or national origin. It is the continuing policy of Lyon College to comply with any applicable state and federal law regarding equal employment opportunities.
Billing Representative
Patient service representative job in Little Rock, AR
Job DescriptionDescription:
AAIT is seeking a full-time Billing Representative who is detail-oriented and experienced Billing Representative with a strong background in medical billing, coding, and insurance processes. The ideal candidate will be skilled in medical terminology, procedure coding, cost estimation, and insurance appeals. This role requires accuracy, excellent communication skills, and the ability to work with both patients and payers to ensure timely and correct reimbursement.
ESSENTIAL FUNCTIONS
1) Accurately process and submit medical claims to insurance companies, government payers, and other third-party organizations.
2) Perform medical coding using ICD-10, CPT, and HCPCS standards for a variety of procedures and diagnoses.
3) Generate and communicate cost estimates for procedures based on insurance coverage and contract agreements.
4) Review and verify accuracy of billing data prior to claim submission.
5) Research and resolve billing discrepancies or claim denials.
6) Prepare and submit insurance appeals, ensuring compliance with payer guidelines.
7) Communicate with patients regarding billing questions, payment responsibilities, and insurance coverage.
8) Maintain up-to-date knowledge of medical terminology, payer requirements, and compliance regulations (HIPAA, CMS, etc.).
9) Collaborate with clinical staff and providers to ensure accurate coding and documentation.
10) Track accounts receivable and follow up on outstanding claims to maximize revenue.
Requirements:
CORE COMPETENCIES
· Experience with Medicare/Medicaid billing and commercial insurance.
· Knowledge of coding and appeals processes.
· Ability to work independently and manage multiple tasks in a fast-paced environment.
· Customer service experience in a healthcare setting.
· Familiarity with medical terminology, payer reimbursement guidelines, and healthcare regulations.
REQUIRED EDUCATION, EXPERIENCE, AND/OR CERTIFICATIONS
The position requires a high school diploma, associate's degree in healthcare administration, Billing & Coding, or related field preferred. plus 2 years of relevant experience within medical billing, coding, and insurance follow-up. Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent certification strongly preferred. Strong knowledge of ICD-10, CPT, and HCPCS coding systems. Familiarity with medical terminology, payer reimbursement guidelines, and healthcare regulations. Familiarity with Epic, Meditech and/or PrognoCis EMR systems. Experience creating cost estimates for medical procedures. Skilled in preparing and submitting appeals for denied claims. Proficiency with medical billing software and electronic health record (EHR) systems. Strong attention to detail, problem-solving, and organizational skills. Excellent written and verbal communication skills.
Patient Access Representative
Patient service representative job in Conway, AR
The Patient Access Representative is responsible for obtaining all pertinent information, such as demographic and insurance information, that is needed from the patient or representative of the patient upon admission. Qualifications * High School Diploma or equivalent.
* Previous work experience as a Patient Access Representative or equivalent experience/training in date entry preferred
* Two (2) years in a Healthcare setting, preferred.
* Aggression management training within 90 days of hire
Other education and experience may be substituted (if applicable) for the required minimum job qualifications with the approval of the Corporate Director of Human Resources.
Auto-ApplyPatient Care Coordinator (PCC)
Patient service representative job in Bryant, AR
Be the first smile our patients see. Do you thrive in a fast-paced, people-centered environment where every interaction matters? Are you naturally welcoming, organized, and motivated to make a difference in someone's day? Healthy Connections is seeking a Patient Care Coordinator who will serve as the face of our Hot Springs clinic and a vital part of our patients' experience from the moment they walk through the door.
As a Patient Care Coordinator, you'll do more than manage appointments-you'll play a key role in creating a positive, supportive atmosphere for our patients and their families. You'll handle a wide range of administrative tasks, including greeting patients, answering phones, scheduling appointments, updating electronic health records, verifying insurance, and collecting payments. You'll work closely with a team of providers, nurses, and other coordinators to ensure each patient has a smooth and welcoming experience. Most days are fast paced with a steady flow of patients, making teamwork and communication essential.
Comprehensive training will be provided to help you succeed in this role. Whether you're new to healthcare or bringing experience from another customer-facing role, you'll be supported every step of the way as you learn our systems and procedures. If you've worked in customer service, retail, or other fast-paced environments where communication, multitasking, and professionalism are key, you already have a strong foundation to thrive here.
Key Qualities for Success:
* You lead with empathy and kindness, especially in stressful situations.
* You communicate clearly and professionally with patients of all backgrounds.
* You can juggle multiple tasks without losing attention to detail.
* You're solution-oriented and know how to create a calm environment even when it's busy.
Qualifications:
* High school diploma or equivalent.
* Two years of experience in a medical office or similar customer-facing role.
* Strong communication and organizational skills.
* Familiarity with Microsoft Office and electronic medical records systems.
* Ability to travel to multiple locations, as needed.
* Preferred: Bilingual (English/Spanish).
Equal Opportunity and Civil Rights Statement
Healthy Connections, Inc. is an Equal Opportunity Employer and Provider.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, by fax ************** or email at ***********************.
Growth Opportunities:
Opportunities for growth within the organization are available for team members who demonstrate strong performance, reliability, and a commitment to our mission. While this is an entry-level role, it can serve as a starting point for those interested in building a career in healthcare administration.
Benefits:
* Competitive salary
* Medical and dental insurance
* 401(k) with company match
* Paid vacation and sick leave
* Four-day workweek
* Additional employee wellness and support programs
About Healthy Connections
Healthy Connections is a Federally Qualified Health Center (FQHC) that has been providing quality medical, dental, and behavioral health services to the communities of Western and Central Arkansas for more than 25 years. Our mission is built on three core pillars: Community, Compassion, and Excellence. We serve patients of all ages, regardless of insurance status or ability to pay, and are committed to making healthcare accessible and comprehensive for everyone.
Join Healthy Connections and become part of a team that's been caring for Arkansas communities with compassion, community, and excellence for more than 25 years. To apply, fill out the form on this page.