Patient service representative jobs in Conway, AR - 364 jobs

The Associate Customer Service Representative II is responsible for responding to customer inquiries via telephone or email, providing problem resolution in alignment with the organization's service standards. Key Responsibilities: Handle customer inquiries and resolve issues promptly and professionally. Analyze customer service needs and communicate effectively with service and technical departments. Solve basic customer problems while ensuring a positive customer experience. Frequently report to the Customer Service Manager. Experience Level: Level II: 3-5 years of experience in customer service or a related field. Powered by JazzHR HyOW5z0tHQ

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students". All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Closing Date: 04/06/2026 Type of Position: Clinical Staff - Nursing Job Type: Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): * Health: Medical, Dental and Vision plans available for qualifying staff and family * Holiday, Vacation and Sick Leave * Education discount for staff and dependents (undergraduate only) * Retirement: Up to 10% matched contribution from UAMS * Basic Life Insurance up to $50,000 * Career Training and Educational Opportunities * Merchant Discounts * Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department: CI | Mammovan Department's Website: Summary of Job Duties: POSITION SUMMARY - All UAMS employees will treat others with Dignity and Respect. We communicate and share complete and unbiased information, assuring our colleagues receive timely, complete, and accurate information in order make informed decisions. We participate in institutional initiatives and encourage the participation of others. We collaborate in policy and program development, implementation, and evaluation using best practices in delivering quality service. All duties will be performed in accordance with the UAMS Core Concepts of Patient and Family Centered Care set forth by UAMS. These core concepts allow for an approach to health care that shapes policies, programs, facility design and staff day-to-day interactions. It leads to better health outcomes and wiser allocation of resources, and greater patient and family satisfaction. The core concepts of patient and family centered care consist of Dignity & Respect, Information Sharing, Participation, and Collaboration. The mission of the UAMS Winthrop Rockefeller Cancer Institute Mobile Screening Program is to increase cancer screenings and cancer education throughout Arkansas with particular focus on our rural underserved counties where screening is not accessible. The Van Driver & Patient Representative will be responsible driving the screening vehicle and ensuring all required maintenance is performed. Also responsible for managing the patient workflow at the screening events including patient registration, check-in, assisting with appointment reminder calls, keeping event appointment schedule current for team and insuring accuracy in EPIC documentation. This position requires travel with occasional overnight stays that are scheduled well in advance to allow for personal arrangements. Sometimes trip schedules include departures/arrivals after hours or on weekends, e.g., departure on a Sunday afternoon or returning on a Friday evening. The position also requires obtaining a commercial driver's license (CDL) and keeping it current/active. Qualifications: Minimum Qualifications: * High School Diploma plus two (2) years of customer-facing healthcare, medical office, registration, outreach, or community services setting * Valid AR CDL within 3 months of hire date. * Good communication skills, computer/basic keyboard skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners. * Excellent customer service skills. Additional Information: Responsibilities: Interacts with and assists the public in a professional and friendly manner as needed. Demonstrates effective communication skills; communicates accurate and complete information; maintains strict confidentiality. Demonstrates positive working relationships with co-workers, management team, and ancillary departments. Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements. Consistently utilizes communication devices and keeps accurate records as required. Demonstrates effective service recovery skills; follows the Core Concepts of Patient and Family Centered Care and the Basic Code of Conduct Guidelines. Assists internal and external stakeholders as needed with exceptional customer service Schedules, reschedules, and coordinates appointments in EPIC. Conducts pre-registration as needed, inputs and/or updates accurate patient information. Processes walk-ins, creates new patient charts, accesses systems for orders as appropriate. Assists with referrals to other facilities for patient follow-up care as needed. Requests outside records and gathers outside medical records from referrals then enters in patient charts/PACS as needed. Operates the vehicle in a safe manner and maintains a valid commercial driver's license. Assists with setting up equipment/van and assists in all preparations for the screening event. Prepares van for departure and return trips and docking at shelter location. Completes Pre- and Post-Trip checklist and reports any issues with van. Performs monthly, quarterly and annual maintenance reviews and maintains log of all maintenance events. Responsible for facilitating the maintenance and repairs for all vans. Maintains inventory, orders and stocks supplies, cleans and maintains equipment. Ensures the van is clean, stocked with all items essential for events and patient care. Attends required training, in-services and departmental meetings. Participates in the orientation and/or training of new staff. Maintains required job skill competencies and completes skill assessment annually. Completes and maintains documentation of continuing education hours annually. May perform other duties as assigned. Salary Information: Commensurate with education and experience Required Documents to Apply: License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), Resume, Unofficial/Official Transcript(s) Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check, Motor Vehicle Reports Check, Substance Abuse Testing This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Driving, Hearing, Lifting, Manipulate items with fingers, including keyboarding, Standing, Walking Frequent Physical Activity: Driving Occasional Physical Activity: Standing, Walking Benefits Eligible: Yes

The Associate Customer Service Representative II is responsible for responding to customer inquiries via telephone or email, providing problem resolution in alignment with the organization's service standards. Key Responsibilities: Handle customer inquiries and resolve issues promptly and professionally. Analyze customer service needs and communicate effectively with service and technical departments. Solve basic customer problems while ensuring a positive customer experience. Frequently report to the Customer Service Manager. Experience Level: Level II: 3-5 years of experience in customer service or a related field.

The Patient Care Coordinator is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Cardiac/Telemetry/Medical-Surgical Unit. This includes the coordination of personnel to meet patient and physician care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of medical-surgical adult and geriatric patients. The RN will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The Clinical Supervisor will demonstrate a commitment to The Patient Care Coordinator is a Registered Nurse (RN) who manages a patient's healthcare and treatment needs and is responsible and accountable for the quality metrics for the Cardiac/Telemetry/Medical-Surgical Unit. This includes the coordination of personnel to meet patient and physician care needs, the implementation of safety and emergency measures, and facilitation of communication among the health care team, patients, and family members. The Patient Care Coordinator will assume responsibility for the care of medical-surgical adult and geriatric patients. The RN will utilize the nursing process in the provision of care and will practice within the scope of Nurse Practice Act of the State of Arkansas and the policies, procedures, and standards of the Health System. The Clinical Supervisor will demonstrate a commitment to teamwork through effective collaboration efforts. SAFETY SENSITIVE POSITION This position is designated as a "Safety Sensitive Position" under Act 593 of the State of Arkansas. An employee who is under the influence of Marijuana constitutes a threat to patients/customers which Conway Regional is responsible for in providing and supporting the delivery of health care related services. teamwork through effective collaboration efforts. Qualifications * Registered Nurse with current, active Arkansas license * BSN preferred. * Certification preferred. * At least 2 years of medical surgical nursing, or middle management, experience preferred. * Proof of high school or equivalent or higher education * Basic keyboarding skills preferred.

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Part Time Full Time Schedule: Thursday, Friday, Saturdays Compensation: $15 - $17/ hr Bonus Opportunity What we are looking for in YOU and YOUR skillset! Available to cover Monday, Wednesdays and Saturdays Driven to climb the company ladder! Possess a winning attitude! ‘Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. BONUS POTENTIAL Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures, and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR l5VWslY0qH

Job DescriptionDescription: Patient Services Rep.: This position delivers excellent customer service by communicating with patients over the phone and in person to provide necessary information to schedule patient appointments within times allocated by clinic physicians. Responsibilities: • Provides initial contact for LRDC patients. • Greets patients as they arrive and directs them to their respective physicians or to designated departments for specific testing. • Receives phone calls from patients, hospitals, and physicians to schedule and coordinate appointments. • Prepares patient appointment cards and instructions for future appointments and future testing. • Directs patients to the business office, as needed, for financial arrangements including co-pays, referrals, etc. • Mails new patient information and medical histories for completion by patients. • Obtains signatures for medical releases. Qualifications: 1. High school diploma or GED preferred 2. Previous patient scheduling, call center or reception experience preferred 3. Familiarity with Medical Terminology preferred 4. Able to work in a high volume/fast-paced environment 5. Ability to work with sensitive and confidential information 6. Operating knowledge of personal computers and MS Windows and Office applications (including Word, Excel and Outlook) 7. Must be able to interact with patients in a responsible, professional and ethical manner Requirements:

Schedules: 2nd shift M-Th and every other weekend 3pm-11:30pm 3rd shift F-M 11pm-7:30am Compensation: $16-$18 We're looking for someone who is excited to join our passionate, authentic, and courageous team. We're uncompromising in the pursuit of excellence: our core values are more than just words on a page - we live and breathe them. To work at our company is to make a promise to help our patients achieve their wildest dreams. Our company operates residential treatment programs for individuals with substance use disorder. We seek not merely to restore sobriety, but to transform our patients' lives. We believe treatment should be local, individualized, holistic, and relational. We're growing rapidly and looking for the right people to grow with us. Summary The Patient Engagement Specialist (PES) is the main staff point of contact for patients in early recovery, helping to create a safe, structured, and supportive treatment environment. The PES leads non-clinical group activities, monitors patient movement, resolves interpersonal conflicts, and supports daily operations. Ideal candidates are calm under pressure, value structure and consistency, and are deeply committed to supporting recovery. Responsibilities Serve as a primary point of daily support and accountability for patients in treatment Monitor patient movement and enforce program rules and safety standards Lead non-therapy enrichment activities including light fitness, guided meditation, and peer-led discussion groups Facilitate or supervise trips to off-campus 12-step meetings and community events Support and monitor communal areas, including the courtyard and meal rooms Mediate and de-escalate patient conflicts using calm, professional communication Assist with minor cleaning duties and promote a respectful, orderly facility environment Drive patients to meetings or events as needed (in the absence of a designated driver) Document observations and communicate with clinical or leadership staff as needed Model professionalism, accountability, and emotional composure at all times Participate in team meetings, training, and ongoing development Qualifications High School Diploma, GED, or equivalent experience Minimum 1 year of experience working with behavioral health or substance use populations strongly preferred Valid, unrestricted driver's license with a clean record (minimum 3 years preferred) Demonstrated ability to remain calm and professional in high-stress or crisis situations Ability to de-escalate interpersonal conflict and set consistent boundaries Physically able to intervene in emergency situations, including lifting or running if necessary Crisis intervention training strongly preferred Strong interpersonal skills with the ability to gain patient trust and foster respect Passion for recovery and commitment to a drug-free lifestyle Authorization to work in the United States required We respect the time and energy it takes to apply for the next step on your career path, so we will make every effort to contact you quickly after receiving your application. Thank you for your consideration and interest in working with us.

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregate and asphalt highway construction company operating and meeting customer needs in 12 states with over 3,500 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States. We have 86 quarries and 56 asphalt plants across Tennessee, Mississippi, Georgia, Alabama, South Carolina, North Carolina, Kentucky, Arkansas, Texas, Indiana, Illinois, and Ohio. Rogers Group is currently seeking candidates for our CUSTOMER SERVICE REPRESENTATIVE position at our quarry in Springdale, Arkansas. The successful candidate will be a motivated, safety conscious individual with good multi-tasking skills to handle administrative duties. Must be able to perform processes in accordance with established procedures, requiring some judgement in the selection and interpretation of data. This candidate will be able to operate our proprietary Truck Scale system, take customer orders, and dispatch trucks as backup for other on-site staff. Job Details: Full Time/ Permanent Must be willing to work overtime Mon-Fri, typical hours are 45-50 per week 6a-3p or 7a-4p Occasional Saturday required Job Requirements: Provide friendly, professional, and thorough customer service Take and input customer orders Dispatch trucks for delivery of materials Assist sales staff with customer service responsibilities Promote team atmosphere at location and across the division May be called upon at the discretion of Managers to perform other duties Qualifications High school diploma required Previous experience CSR/dispatch a plus Proficiency with Microsoft Office applications Excellent customer service skills Detail oriented with a high degree of accuracy with the ability to multi-task Ability to work with minimal supervision Excellent communication skills both oral and written Must be able to pass a pre-employment drug screen Must provide valid I9 documentation of worker eligibility Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment. As a Rogers Group employee, you will have access to our competitive company perks, including: Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution. Company provided Group Life and Accidental Death & Dismemberment insurance. Retirement 401(k) with company contribution and match at one year of service. Company provided Short- and Long-Term Disability. Paid Holiday's including Christmas shutdown between Christmas and New Years Day. Paid vacation available after 180-day probationary period and accrued based on years of service. Annual performance-based merit increases. Career growth/advancement opportunities. RGI EEO Statement An Equal Opportunity Employer seeking candidates without regard to age, race, national origin, gender, disability, veteran status, gender identity, sexual orientation, or any other protected status. All applications are accepted online at ***********************

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 02/20/2026 Type of Position: Job Type:Regular Work Shift:Day Shift (United States of America) Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department:ICE | CORE PA Float Department's Website: Summary of Job Duties:**This posting will fill positions at various clinics, including Jones Eye Institute, Cardiovascular, and Internal Medicine. Final clinic assignment will be determined by the department manager based on operational needs and position availability** Access Coordinator II works under supervision and provides comprehensive support for patient care activities. This position may meet, greet, and assist the public, answer telephones and/or may coordinate appointments, referrals, consults, tests and/or procedures, check-in and registers patients, check-out patients, and collects payments and issues receipts, verifies insurance coverage and responds appropriately to the requirements of third- party payers. Assists with coordinating hospital admissions and surgery scheduling. This position must be able to perform all duties of the Access Coordinator I level and perform other duties to support the patient care activities as needed. Qualifications: Minimum Qualifications: High school diploma/GED Two (2) years of customer service or healthcare experience Basic proficiency with computers (preferably MS Office) Excellent telephone etiquette skills General knowledge of office machines including printers and scanners. Preferred Qualifications: Call center experience Experience in registration, billing, or scheduling in a healthcare environment Knowledge of basic medical terminology Additional Information: Job Requirements: Schedules, reschedules, coordinates and cancels appointments using the hospital system; conducts pre-registration as needed Inputs and/or updates accurate patient information Creates new patient charts and accesses systems for orders as appropriate Conducts insurance verification and benefit explanation by running eligibility on patients, requests outside records, and gathers outside medical records from referrals as needed Meets, greets, and assists the public, answers telephones in a professional and friendly manner Deals with conflicts in a positive and professional manner using careful listening and negotiation skills to resolve disagreements Consistently utilizes communication devices and keeps accurate records as required Demonstrates effective service recovery skills Attends required hours of training and/or in-services Participates in annual educational needs and assessment Maintains required job skill competencies and completes skill assessment annually Completes and maintains documentation of continuing education hours annually Performs other duties as assigned Salary: (Advertise a specific salary) $15.26/hr $31,740.80/yr Salary Information: $15.26/hr $31,740.80/yr Required Documents to Apply: Proof of Veteran Status, Resume Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements: This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Frequent Physical Activity: Occasional Physical Activity: Benefits Eligible:Yes

Job Description Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Little Rock, AR Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

We are currently recruiting for roles starting in the new year! About us RelateCare is based in America and Ireland. In the USA, We have branches in Cleveland, Ohio and Arkansas, Sherwood. RelateCare is an expert in providing innovative consulting, administrative, and clinical support solutions to our client partners, allowing them to concentrate on direct face-to-face patient care. Our goal is to connect patients, providers, and caregivers to the right care, at the right time, in the right place resulting in exceptional experiences and outcomes for patients and providers. Our work environment includes: Modern office setting Wellness programs Growth opportunities We are hiring for a Patient Service Representative to provide administrative and clinical support for our growing team. The ideal candidate has a minimum of two years of administrative experience, and must be able to accommodate flexible scheduling. You should be able to work independently, handle multiple tasks at once and be a strong communicator with strong interpersonal skills. We're looking for candidates who understand the importance of working efficiently, while always putting the needs of our patients first. This position will require regular contact with patients, so successful candidates must be committed to providing both excellent service and compassionate care. Shift available: between 7am - 7pm, Monday to Friday, 9am - 2pm Saturdays Responsibilities: Listening to the questions of the customers and advising them about the products or services. Capturing data from the patient Allotting time to each customer equally. Dealing with medical insurance companies. Answering the phone calls and email inquires. Advising the customers about insurance plans. Scheduling appointments for the Patient Candidates will need to be able to assist patients in fluent English - Bilingual Spanish speakers also welcome to apply

Job DescriptionInbound Call Center Representative Join a team that makes a difference! Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you! What You'll Do Answer incoming calls and assist customers with their questions. Provide excellent service with a positive approach. Document call details in our systems. Solve problems and help customers find solutions. Work with a variety of people and build positive relationships. Stay up-to-date on our processes and procedures. What We Offer Competitive pay: $17.20/hour + $4.77/hour (H&W up to 40 hours) = $21.97 Full time employment with a set Schedule that will fall between 10a-9p Central Standard Time Comprehensive health, dental, and vision. Paid time off, paid sick time and paid holidays (11) 401(k) with employer matching Tuition assistance and employee support programs Paid training and all equipment provided Opportunities for advancement Friendly, business casual work environment What You'll Need High school diploma or GED Great communication skills and a desire to help others Ensure end-of-day coverage by remaining on duty until all calls in the queue are resolved. (This may require staying beyond the scheduled shift for team members assigned to closing shifts and may result in overtime.) Attention to detail and reliability Ability to adapt and work well in a team Preferred 1 year of call center experience General office skills and knowledge of standard office computer equipment Ability to obtain and pass a VA government background check Two forms of valid ID (one must be a REAL ID or U.S. passport U.S. citizenship (work sponsorship not available) Machines and Equipment: The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines. Physical Activity: The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak. This position is sedentary in nature with minimal lifting requirements. Working Conditions: The incumbent works in a remote office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required. Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS' employee and customer data. The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. Powered by JazzHR tVOViZYKrh

Job DescriptionSalary: Are you a customer service superstar with a passion for people and a job well done? Do you have the personality to walk into a room and instantly light it up? If you are looking for the perfect place where your upbeat and positive personality will be welcome, then this position is for you. We are an optometrist office made up of a growing family of doctors, employees and patients. We are looking for an energetic, team oriented, ready-to-learn team player who is eager to be the face of the practice. not just the eyes. The ideal candidate will be able to create a great first impression down to a lasting impression at checkout, be able to interact professionally, have excellent organizational skills, be flexible, be able to learn new tasks and provide excellent customer service while multi- tasking numerous duties and responding to the needs of our patients. Responsibilities include but not limited to: Kindly greet and welcome patients as soon as they arrive Answer, screen and forward incoming phone calls Schedule appointments Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email Verify Vision and Medical Insurance Collecting and Posting Payments Perform other clerical receptionist duties such as filing, photocopying, and faxing Applicant must be efficient with a computer, open to learning new things and stepping in when needed to ensure our patients are taken care of. We would love to see your resume but a cover letter of why you feel you are the best fit for this job will definitely stand out. Dont hold back the more cornea the better.

Front Office Receptionist and Patient Intake Objective: Keep the patient experience flawless from check in to check out. Professionally greet and help patients on the phone and in person. Coordinate and organize appointments, complete patient intake accurately as well as facilitate the efficient running of the dental office. Supervisor: Team LeaderDuties to include, but not limited to:Opening of the office: Including reception room and all common areas to the front. Patients' restrooms are clean and stocked. Preparing the waiting room. Watering and cleaning of plants (if any). Sorting through the old magazines.Prep and participate information for morning huddle.● Greet patients ● Check voicemail/e-mails and pass out messages as needed. Return messages and post all call notes in patients as needed. ● First line of communication for the patient calls. Answer all calls by the third ring. Must keep an upbeat tone when speaking to a patient. ● Responsible for changing the status including broken appointments and cancellations and fill open spots as a result of no shows and cancellations ● Maintain and manage patient records in compliance with privacy and security regulations ● Respond and comply to requests for information ● Schedule patient appointments and keep the schedule as full as possible ● Sort and distribute incoming and outgoing mail ● Maintain a professional reception area ● Safeguard patient privacy and confidentiality ● Any other duties that the team leader may need ● Update front staff on daily task as needed ● Confirm upcoming appointments and recalls according to office protocol ● Check daily appointment schedule and schedule prep for following day ● Arrange patient charts for next day appointments ● Go through routing slips at the end of the day and check for changes. Check ledger with routing slip to make sure it was posted and make sure the next appointment has been made; re care and/or fillings. Put rout slips with end of day sheets. ● Work Recall, outstanding treatment reports ● Daily Deposits completed no later than 1pm the following day ● Prepare paperwork for each patient coming in prior to patient appt time ● Assist patients to complete all necessary forms and documentation ● Verify and update patient information ● Inform patients of dental office procedures and policy ● Register new patients according to established office protocols and enter all relevant patient information into data system ● Send any past dues or co-pays before the appointment to appropriate clinical staff. ● Mark the patient ready and put up routing slip. ● Get copies of photo ID and medical/dental insurance cards. Update any changes. If new patient, enter all paperwork. ● Scan paperwork into the patient notes.Check Patients Out:● Check for existing balances that need to be collected on account ● Schedule next appt as needed ● Collect all monies owed for services Education and Experience● General education degree or high school diploma ● Knowledge of dental terminology, procedures and diagnosis ● Knowledge of computer and relevant software applications ● Knowledge of general administrative and clerical procedures ● Working knowledge of dental insurance Key Competencies● Communication skills ● Information collection and management ● Planning and organizing ● Accuracy ● Customer service skills ● Team work ● Initiative ● Adaptability ● Confidentiality Founded by Dr. Chad Matone, D.D.S. in 2014, Arkansas Dental Centers seeks to improve the oral health care experience for both patients as well as doctors. We are comprised of a network of 14 independently operated practices throughout Central and Southeast Arkansas. We work hard to maintain collaborative efforts among our doctors and staff and pride ourselves on high quality patient care.

Care Coordinator Department: Coordinated Care Full Time/Part Time, Exempt/Nonexempt: Full Time, Non-Exempt Reports To: Supervisor, Care Coordination The Managed Care Coordinator plays a crucial role in facilitating and coordinating the delivery of managed care services within an organization. This position is responsible for managing and overseeing the administrative processes associated with managed care plans, ensuring compliance with relevant regulations, and ensuring effective communication between healthcare providers, insurance companies, and patients. Key Responsibilities: • Coordinate Managed Care Services: o Oversee and facilitate the coordination of managed care services, including verifying eligibility, managing referrals, and obtaining authorizations for medical procedures, treatments, and services. o Deliver personalized health education and coaching to members based on identified concerns outlined in treatment and service plan. requested services, ensuring compliance with established guidelines and policies. o Provide member support access in addressing social determinants of health, such as facilitating access to exercise opportunities and nutritious food. • Insurance Verification: o Verify insurance coverage and benefits for patients, ensuring accurate and up-to-date information is obtained and documented. o Conduct utilization reviews to evaluate the medical necessity and appropriateness of o Collaborate with insurance companies and healthcare providers ensuring availability and quality of services. o Facilitate coordination with diverse healthcare providers for diagnostics, ambulatory care, and hospital services. • Member Advocacy: o Serve as a point of contact for members, addressing their questions, concerns, and complaints related to managed care services, and advocating for their needs within the organization. o Encourage initiatives aimed at improving the health of patients and their communities, including outreach efforts, quality improvement initiatives, and patient panel management. o Coordinate community-based management of medication therapy • Compliance and Documentation: o Ensure compliance with applicable laws, regulations, and contractual obligations related to managed care services. Maintain accurate and complete documentation of all interactions, authorizations, and communications. o Ensure compliance with the PCSP and assist with any resources needed or barriers to accessing treatment. • Continuous Improvement: o Identify opportunities for process improvement and efficiency enhancement in managed care operations. Propose and implement strategies to optimize service delivery and enhance patient satisfaction. o Collaborates with both external and internal stakeholders to ensure the highest level of service efficiency. Qualifications Education and Experience: • High School diploma and One (1) year experience in the mental health field. • Bachelor's degree in a relevant field such as healthcare, social work, Psychology or social services and other healthcare related field preferred • Knowledge of managed care principles, processes, and regulations. • Familiarity with health insurance terminology, coverage, and benefit structures. • Strong organizational skills with the ability to manage multiple tasks simultaneously. • Excellent communication and interpersonal skills to effectively collaborate with internal and external stakeholders. • Detail-oriented and ability to maintain accurate records and documentation. • Proficiency in using computer systems and software applications relevant to managed care operations. License/Certification: • A valid driver's license and up to date automobile insurance must meet the minimum requirement in your state. Physical Requirements: • Must be able to drive and perform quarterly visits to their members. • Prolonged periods of sitting at a desk and working on a computer. • The ability to occasionally lift objects weighing up to 15 pounds is required. Note: This is not intended to be exhaustive. It aims to outline the fundamental duties and minimum qualifications required for this position. The individual(s) holding this position may be assigned additional job-related responsibilities and tasks beyond those specified in this job description. Management retains the right to assign or reassign job-related responsibilities and tasks to this position at any time. Certain functions are considered essential, including but not limited to attendance, teamwork, working a complete shift, and performing under stressful conditions. If an incumbent or applicant is unable to perform an essential function or requirement due to a disability as defined by the Americans with Disabilities Act (ADA), reasonable accommodations will be provided to the extent that they are medically and reasonably feasible, solely for the incumbent/applicant in question. The necessity of any essential function may be evaluated in such cases.

Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Grant Pryor - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job Description Customer Service Representatives with Domino's Pizza Job duties include: Taking phone calls Taking orders Helping in the “Pizza Making” Process Completing cash transactions Providing customers a great customer service experience Cleaning Lifting up to 25 lbs. Other Job Requirements include: Ability to follow directions Flexibility Weekend and holiday availability Pizza Czar, Inc is an equal opportunity employer. Pizza Czar requires applicant to pass a criminal background and MVR check. A great attitude and a easy smile are required. Additional Information All your information will be kept confidential according to EEO guidelines.

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Job DescriptionAbout Us Our team is built on collaboration, community involvement, and celebrating success. With over 100 years of combined insurance experience, were proud to be recognized as a State Farm Chairmans Circle and Ambassador for Life office. Whether its through team lunches, outings, or team trips, we prioritize building a supportive and rewarding workplace. Why Join Us? If youre looking for a role where your hard work is rewarded, your growth is supported, and your success is celebrated, wed love to hear from you. Join us and be part of a team that values excellence, community, and making a differencetogether. Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use your knowledge of State Farm insurance products to recommend, explain and sell policies to both cold and warm leads. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads through referrals, cold calls and other sources. As an Agent Team Member, you will receive... Salary plus unlimited commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency & within your salary Hiring Bonus No weekends or holidays Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Must be comfortable with sales If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.