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Patient service representative jobs in Crestwood, MO - 1,650 jobs

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Patient Service Representative
Front Desk Coordinator
Patient Access Representative
Patient Care Coordinator
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  • Customer Service Representative

    Patient's Choice Medical

    Patient service representative job in Saint Louis, MO

    Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package. We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with Customer Service. Responsibilities Full-time Position - comes with full Benefits Package + Incentives Aptitude to multi task and have a highly self-disciplined work ethic Must be highly organized, focused, and motivated to work in our "St. Louis" office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs. Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant. Require individual to be an excellent communicator. Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow. Work in a collaborative environment where we learn and apply as a team. Qualifications and Compensation EXPERIENCE & EDUCATION Some College Preferred or Experience with Administrative Tasks COMPENSATION Salary is commensurate with experience Medical and Dental - (Full Time) 401K - Company Matching (Full Time) FSA - Flexible Spending Account (Full Time) Vacation and Holidays (Full Time) PC Gains - Profit Sharing We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position. Best regards, Patient's Choice Management
    $27k-35k yearly est. 4d ago
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  • Temp - PT - Rehab (Days) Potosi, MO

    Viemed Healthcare Staffing 3.8company rating

    Patient service representative job in Potosi, MO

    Ready to make your next career move? VieMed Healthcare Staffing is a premier staffing agency that specializes in connecting skilled professionals with healthcare facilities, ensuring seamless continuity of care and unparalleled service delivery. We are committed to quality, reliability, and integrity for both our candidates and clients. Join us in our mission to elevate healthcare staffing to new heights. We take care of you, so you can take care of others. VHS is looking for a qualified Physical Therapist - Rehabilitation. City: Potosi State: MO Start Date: 2025-12-29 End Date: 2026-03-30 Duration: 13 Weeks Shift: 8 Hours Day shift Skills: N/A W2 Pay Rate: $58.96 *Travel and Local Rates available Certification Requirements: Please confirm credential requirements with VHS upon application. At VieMed, Live Your Life isn't just a company tagline. It's a passionate commitment to improving the lives of every patient and employee. Benefits Include: Competitive Pay Packages Weekly Pay Schedule via Direct Deposit Comprehensive Medical Benefits (W-2) Dental and Vision Supplemental Benefits (W-2) 401(k) with match (W-2) Robust Referral Bonus Program 24/7 Dedicated team committed to your success throughout your time with VHS Paid sick time in accordance with all applicable state, federal and local laws Licensure, certification, travel and other reimbursements when applicable **VHS is an Equal Opportunity Employer (“EEO”)/Protected Veterans/Individuals with Disabilities/E-Verify Employer and welcomes all to apply** #LiveYourLife
    $59 hourly 20d ago
  • Scheduling Specialist

    Radiology Partners 4.3company rating

    Patient service representative job in Chesterfield, MO

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 40 hours per week. Shifts are from 9:00am-5:30pm. Onsite training is required for up to 6 months. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $33k-39k yearly est. 3d ago
  • Patient Service Representative

    University of Missouri System 4.1company rating

    Patient service representative job in Saint Louis, MO

    * Greet and assist all patients initially as they enter the clinic. * Check in patients, copy IDs and insurance cards, provide patient lists for the doctors and assign students. * Direct patient flow through the rest of the clinic. * Check out all clinic patients and close out the exam procedures. * Ensure all information is accurate for posting. (Ex. Check that the chart is completely filled in.) * Post super bills for all patients handled. * Reconcile all monies with the super bills. * Review super bills for accuracy. * Help guide students and patients to dispensary and prepare them to be seen. Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas. Shift 8:00AM - 5:00PM / Monday-Friday Minimum Qualifications High school diploma or equivalent and at least 1 year of experience from which comparable knowledge, skills and abilities can be acquired is necessary. Certifications as required by regulatory agencies is necessary Preferred Qualifications * 3-5 years patient/customer service experience. * Knowledge of Microsoft Office, especially Microsoft Word * Knowledge of Microsoft Outlook and Excel * Experience in a health/patient care environment * Experience working with insurances and insurance companies * Familiarity with medical terminology, particularly Optometry and Ophthalmology Anticipated Hiring Range Salary Range: $17.00-$19.00 hourly Grade: GGS-006 University Title: Clinical Technician II Internal applicants can determine their University title by accessing the Talent Profile tile in my HR. Application Materials * Application materials include a cover letter and resume. Finalists will be asked to provide references at a later date. * Applicants must combine all application materials into one PDF or Microsoft Word document and upload as a resume attachment to the UMSL Careers: **************************************************** * Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.). For questions about the application process, please email *******************. If you are experiencing technical problems, please email **************************. Benefit Eligibility This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at *********************************************** Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer. To request ADA accommodations, please email the Office of Human Resources at ***************. Apply for Job * Explore Jobs * Sign In * New User
    $17-19 hourly Easy Apply 4d ago
  • Standardized Patient

    Logan University 4.1company rating

    Patient service representative job in Chesterfield, MO

    SUMMARY: Primary responsibilities include portray or simulate a patient as part of a case. Standardized patient learn all aspects of a case portrayal including the patients appearance, demeanor, chief complaint, symptoms, past medical history, family history, and physical findings. Standardized Patients are taught to simulate a variety of abnormal physical findings depending on the case needs. PRINCIPLE DUTIES AND RESPONSIBILITIES: Work in a professional manner when interacting with learners, faculty, and fellow. Portray all aspects of the case as trained including history of current problem, with appropriate affect/behavior and physical findings. Demonstrate improvisational skills when appropriate in case portrayals. Teach knowledge, skills, and behaviors accurately and consistently in a learner centered approach. Complete checklists accurately and consistently. Monitor other standardized patient for quality assurance and communicate with the standardized patient Educator or staff about portrayal inconsistencies. Inform the faculty any of changes in contact information such as name, telephone, home address, and email address. Receive ongoing feedback and modify behaviors accordingly. Provide appropriate feedback to learners and colleagues as needed by the project. Sign up for trainings and portrayals. If encountering issues that hinder ability to request shifts. During teaching or assessment activities, standardized patient should expect that the learner might do one or more of the following: conduct an interview, provide patient counseling, and/or perform physical examinations
    $31k-36k yearly est. 19d ago
  • Patient Coordinator

    Eye Care Partners 4.6company rating

    Patient service representative job in Des Peres, MO

    Job Title: Patient Coordinator Company: St. Louis Eye Surgery & Laser Center Perks: * Full Benefits Package - Medical, Vision, Dental and Life Insurance * 401k + Employer Matching * Paid Time Off (PTO) and Paid Holidays * Paid Maternity Leave * Competitive Base Pay * Employee Discounts Hours: * Full time * Our office is open Monday-Friday from 5:30am-4:00pm * Your shifts will fall within these hours * You may have to work a little earlier and/or later as needed Requirements: * High School Diploma or GED Equivalent * Favorable result on Background Check * Basic computer skills * Strong customer service skills * Excitement to learn and grow Essential Functions: * Facilitate patient flow * Verify medical and vision insurances * Effectively communicate with patients, doctors, and managers * Answer inquiries through phone, email, and in person requests SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $30k-36k yearly est. Auto-Apply 55d ago
  • Associate or Mid-Level Integrated Planning & Scheduling Specialist

    Jeppesen 4.8company rating

    Patient service representative job in Hazelwood, MO

    Company: The Boeing Company Boeing Defense, Space & Security (BDS) has an exciting opportunity for an Integrated Planning and Scheduling Specialist (IP&S) - (Associate or Mid-Level) (Level 2 or Level 3) to support the Air Dominance Proprietary Program in Hazelwood, MO reporting to the AD Proprietary Program Sr. IP&S Manager. We are committed to providing our team equal opportunity for growth in a stable work environment. We encourage every teammate to feel empowered to bring their best through creativity, innovation, and diversity, as this drives a positive culture through transparency, safety, quality, and respect. Above all, employees will be provided the opportunity to seek, speak, and listen within the organization. Position Responsibilities: Supports preparation, development, and coordination of an integrated plan and schedule to meet program and/or project requirements Assists with the development of program plans, and schedules and coordinates with affected organizations, documents work statements, and resulting schedules Supports the integration of program plans and schedules, horizontally and vertically, across company functions, product groups, suppliers, and partners of moderate complexity Identifies and reports performance variances Develops the Integrated Master Production Plan, and schedules and supports change incorporation plans related to Integrated Scheduling products Participates in the review of proposed changes to the baseline This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options. This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Basic Qualifications (Required Skills/Experience): 1+ years' experience in program planning, project management, integrated scheduling, Industrial Engineering, Business Operations, and/or related disciplines. 1+ years' experience working with and partnering with cross-functional teams on projects and initiatives. 1+ years' experience working with Microsoft Office Applications. Preferred Qualifications (Desired Skills/Experience): Bachelor's Degree or higher 1+ years' experience using Integrated Scheduling tools such as Microsoft Project, Open Plan Professional, Primavera, etc. Level 2: 1 or more years' related work experience or an equivalent combination of education and experience Level 3: 3 or more years' related work experience or an equivalent combination of education and experience Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense. Shift: 1st Shift Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Total Rewards & Pay Transparency: At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities. The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work. The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. The Boeing 401(k) helps you save for your future, with contributions from Boeing that can help you grow your retirement savings. Our best-in-class retirement benefit features: Best in class 401(k) plan: we'll match your contributions dollar for dollar, up to 10% of eligible pay with immediate 100% vesting Student Loan Match: The Boeing 401(k) Student Loan Match allows eligible enrolled U.S. employees to have their qualified student loan debt payments counted, along with any match-eligible contributions they make, for purposes of determining the Company Match to employees' Boeing 401(k) accounts. Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary pay range: Level 2 - $76,500 - $103,500 Level 3 - $94,350- $127,650 Applications for this position will be accepted until January 16, 2026 Language Requirements: Not Applicable Education: Not Applicable Relocation: Relocation assistance is not a negotiable benefit for this position. Export Control Requirement: This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee. Safety Sensitive: This is not a Safety Sensitive Position. Security Clearance: This position requires an active U.S. Secret Security Clearance (U.S. Citizenship Required). (A U.S. Security Clearance that has been active in the past 24 months is considered active) Visa Sponsorship: Employer will not sponsor applicants for employment visa status. Contingent Upon Award Program This position is not contingent upon program award Shift: Shift 1 (United States of America) Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law. EEO is the law Boeing EEO Policy Request an Accommodation Applicant Privacy Boeing Participates in E - Verify E-Verify (English) E-Verify (Spanish) Right to Work Statement Right to Work (English) Right to Work (Spanish)
    $94.4k-127.7k yearly Auto-Apply 9d ago
  • Patient Care Coordinator

    AEG Vision 4.6company rating

    Patient service representative job in Saint Louis, MO

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
    $41k-52k yearly est. 60d+ ago
  • Front Desk/Patient Care Coordinator

    Shared Practices Group

    Patient service representative job in Saint Louis, MO

    Our Story: Join us at Shared Practices Group, where we're revolutionizing dental care and enhancing lives through our innovative implant solutions, particularly the life-changing All-on-4 dental implants. These revolutionary procedures not only improve health but also boost confidence and self-esteem by providing a stable, natural-looking set of teeth. They improve speech, eating comfort, and overall quality of life, promising a transformative experience for our patients?. Your Role in Our Mission: As a Patient Care Coordinator, you're not just answering phones and supporting patients in their journey; you're providing a pathway to confidence and improved quality of life. With your expertise in patient care, particularly in healthcare, you'll be the first connection to patients when they are embarking on their journey with us. You'll be part of a solution that significantly impacts their daily lives and long-term health. Your role will involve engaging directly with patients, understanding their needs, and ensuring their journey is as seamless as possible. Your Impact: You'll be the comforting voice on the other line, connecting with each patient at a time. With your 3-5 years of consultative Patient Care experience, you'll drive growth, foster patient relationships, and navigate the journey from consultation to life-changing treatment. What You'll Do: Answer the incoming calls to the practice and be the first point of contact for each new lead, ensuring the call is robust and connective so the patient feels confident booking with us. Additionally, you'll take incoming calls for existing patients, ensuring their journey is meticulous in completion as they make each step in their treatment. Follow through with patients who do not accept the same day as their consult. You'll complete reporting and patient tracking for the office to show practice performance and follow through for each opportunity that comes through our door. Develop and nurture lasting relationships, guiding patients from initial inquiry to post-treatment care. You'll be the back up for Consults if the office is double-booked, ensuring timeliness and efficiency in the office. Assist the Smile Consultant with his/her practice management responsibilities, including bill pay, email management, managing patient records and forms, and anything else that helps the office to run smoothly. What We Offer: You'll have the opportunity to make a meaningful impact in patients' lives every day. In addition to a rewarding career, we provide a comprehensive benefits package that includes: Medical, dental, and vision insurance Company-paid life insurance 401(k) retirement plan Short-term disability and additional optional benefits Paid vacation and sick Paid holidays Opportunities for ongoing professional development and growth Schedule: Monday - Friday Compensation: $20-$22/hr SPG is a great place to not only work but to begin a rewarding career. If you've ever imagined being a part of a team that helps change lives by giving patient's their confidence back through a new smile, this is the career for you! If you feel you would be an ideal fit for our team and have a passion for changing people's lives then we encourage you to apply today! Join Us: If you're driven by the prospect of making a tangible difference in people's lives and are ready to take your career to new heights, we invite you to apply and help us continue our journey of empowering better lives. Salary Description $20-$22/hr
    $20-22 hourly 47d ago
  • Patient Access Representative - St. Louis Hills, MO

    Total Access Urgent Care 3.4company rating

    Patient service representative job in Saint Louis, MO

    Full-time Description Are you ready to join the highest-rated healthcare team in the greater St. Louis area? Do you want to work in an environment that will improve your skills and medical knowledge? At Total Access, we are changing how healthcare is delivered. Company Overview: Total Access Urgent Care (TAUC) has been proudly providing top-ranked patient care for St. Louis communities since 2008. TAUC (pronounced "talk") began with the belief that patients should have access to fast, friendly, and affordable care. We have state-of-the-art onsite digital X-ray, CT scan, Ultrasound, EKG, and common laboratory assays. Our services include IV hydration and medication administration, laceration suturing, reduction and splinting minor fractures and dislocations, and abscess drainage. We strive to show the world how healthcare can be delivered. As a Patient Access Representative at TAUC you play a key role in shaping each patient's experience from start to finish. Responsibilities include: First Impression: Greet patients with a warm, friendly, and professional demeanor, ensuring they feel welcome and cared for from the start Efficient Check-In: Guide patients through the initial intake process with clarity and patience Last Impression: Thank patients, leaving them with a sense of confidence and satisfaction Compassionate Presence: Be responsive, calm under pressure, and empathetic to patient concerns, ensuring each interaction supports our mission of providing fast, friendly and affordable care Perks of becoming a TAUC Team Member: Competitive Pay: Starting at $17-$18/hour, based on experience Flexible Schedule: Full-time, 3 days per week (8 AM-8 PM shifts); alternating weekends/holidays. Can have certain weekday(s) off for classes, family, etc. Local Locations: Work most shifts at the closest 10 TAUC locations to you Clear growth path with performance-based raises and promotions Benefits Health Insurance: Medical, dental, vision, life, and short-term 401(k) Retirement Plan: With employer match Paid Time Off (PTO) Free Urgent Care: For you, your spouse, and children at all TAUC locations (for those carrying company sponsored or other health insurance) Employee Assistance Program (EAP): Includes free counseling, legal, and financial resources Discounts: Amazon Prime reimbursement or Sam's, Costco, or BJs base membership Online ticket deals and more A Day in the Role: No two days are exactly the same, but here's what you can expect: Welcome and check in 30-60 patients per day in a high volume, fast-paced clinic setting Input patient information accurately into our electronic medical records (EMR) system Verify patient insurance coverage using online tools and EMR systems Cleary explain co-pays, deductibles, and coverage questions in a friendly, easy-to-understand way Collect co-pays and explain visit costs with professionalism Handling sensitive or difficult conversations with tact and professionalism Answer incoming calls and assist with patient questions or follow-up Collaborate closely with clinical staff to ensure smooth patient flow Create a warm, helpful, and efficient front desk experience for every visitor What You'll Gain: Valuable clinical exposure: Learn medical terminology, EMR systems, and insurance processes Skill-building: Develop customer service, problem-solving, and multitasking abilities Team culture: Work alongside a supportive team that celebrates success and values your contribution Requirements High school diploma or equivalent Must be at least 18 years old Valid driver's license and reliable transportation (you may “rove” between locations during a shift) Available to work 12-hour shifts (no overnights), with alternating weekends and holidays Comfortable working in a fast-paced, team-driven environment Strong communication and problem-solving skills, and customer service skills Commitment to our core values: Kindness, Impact, Teamwork, Efficiency, and Integrity We're proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees and patients. Join the best team in healthcare. Apply today. Salary Description $17-18/hour
    $17-18 hourly 12d ago
  • Front Desk Coordinator - St. Louis, MO

    The Joint 4.4company rating

    Patient service representative job in Creve Coeur, MO

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $16-$18/hr including BONUS This is a part-time/PRN position. We are looking for someone who would be able to be on call as needed and able to cover multiple offices. What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $16-18 hourly 10d ago
  • Patient Care Coordinator/ Social Worker

    Bi Lingual In Home Assistant Servic

    Patient service representative job in Saint Louis, MO

    Job Description About the Role: This is a full-time on-site role for a Patient Care Coordinator located in St Louis, MO. The Patient Care Coordinator will be responsible for scheduling appointments, managing phone communications, coordinating care plans, understanding and using medical terminology, and providing emergency direct patient care. The role involves working closely with caregivers, healthcare professionals, and patients to ensure seamless care delivery and exceptional patient experiences. Minimum Qualifications: Bachelor's degree in Social Work, Healthcare administration, or a related field. Experience in patient care coordination or social work within a healthcare setting. Must have experience Microsoft and Google suite. Must have excellent organizational , customer service, interpersonal, time management, and communication skills. Must be able to work with ADP Payroll software. Must have knowledge of HIPAA and the ability to handle confidential information Preferred Qualifications: Bachelor's degree in Social Work or a related field. Experience with electronic health records (EHR) systems. Bilingual proficiency in English and another language. Responsibilities: Assess patients' needs and develop individualized care plans in collaboration with healthcare teams. Provide emotional support and counseling to patients and their families, addressing any concerns or challenges they may face. Maintain accurate and confidential patient records, documenting interactions and progress. Skills: The required skills for this role include strong communication and interpersonal abilities, which are essential for building rapport with patients and their families. Organizational skills are vital for managing multiple cases and ensuring that all aspects of patient care are coordinated effectively. Problem-solving skills are utilized daily to address challenges that arise in patient care and to find solutions that meet individual needs. Preferred skills, such as proficiency in EHR systems, enhance the efficiency of documentation and information sharing among healthcare providers. Additionally, cultural competency is important for understanding and respecting diverse patient backgrounds, which contributes to more effective care delivery.
    $25k-37k yearly est. 12d ago
  • Patient Access Clerk (Admissions) Per-Diem

    Jersey Community Hospital

    Patient service representative job in Jerseyville, IL

    Interviews patients/representatives to obtain and verify identifying information to generate an admission record; operates computer and telephone systems; performs other related duties as assigned. Responsibilities: Performs admitting duties in accordance with established procedures. Interviews patient/representative to obtain required patient information; verifies accuracy of existing information. Explains consent and insurance forms; obtains patient/representative signatures. Appropriately completes MSP questionnaire with all Medicare patients, obtaining retirement dates and accident information. Obtains accident information for all patients when appropriate, including location of accident, responsible party, and med-pay/liability insurance information. Enters new physician information, if not currently in the system; ensures information is accurate and complete. Requests pre-payment from self-pay patients and informs patients of discounts. Collects co-payments when applicable. Completes temporary registrations and verifies accuracy of information in the system. Reviews after hours registrations for accuracy. Pre-registers patients for outpatient testing, including Laboratory and Imaging. Performs bedside registration in the Emergency Department, in accordance with EMTALA regulations. Identifies/corrects duplicate profiles in the computer system. Processes Medical Group Lab orders. Collects, verifies, updates and runs daily census. Performs other related duties as assigned. Requirements Education and Experience: High school graduate or equivalency. Demonstrated computer skills. Courses in medical terminology and/or related experience preferred. Skills/Abilities: Excellent communication and interpersonal skills. Physical Requirements: Work is of light demand. Routine lifting requirements of up to 25 pounds. Able to push/pull computer on wheels. Standing, sitting, walking, bending, and reaching required. Works inside. Benefits: Paid Time Off Tuition Reimbursement Wellness Program Employee Assistance Program Salary Description $15.75 - $18 - Depending on Experience
    $29k-37k yearly est. 6d ago
  • ENT clinic Receptionist

    Gateway Regional Medical Center 4.3company rating

    Patient service representative job in Glen Carbon, IL

    Job Description We are Gateway Regional Medical Center Our mission is to provide compassionate, high-quality healthcare services to our community, promoting wellness and healing through innovative treatments, advanced technology, and a dedicated team of professionals. We are committed to fostering a culture of respect, integrity, and excellence, ensuring that every patient receives personalized care in a safe and nurturing environment. Together, we strive to enhance the health and well-being of those we serve and to be a trusted partner in their journey to better health. Position Overview: The Clinic Receptionist serves as the first point of contact for patients, visitors, and staff, ensuring smooth and efficient clinic operations. This role requires excellent customer service, strong organizational skills, and the ability to manage multiple tasks simultaneously. Key responsibilities include greeting patients, scheduling appointments, managing patient records, handling phone inquiries, and assisting with billing and insurance processes. The ideal candidate will have a friendly, professional demeanor, attention to detail, and the ability to maintain a calm and organized environment in a busy medical setting. The Clinic Receptionist plays a vital role in ensuring that all administrative functions are carried out effectively to support high-quality patient care. Specifics: -Position: Receptionist -Department: ENT -Position Status: Full-time -Work Schedule: Days, 40hrs/wk Education Qualifications: Required: High school diploma or equivalent Experience Qualifications: previous experience in clinic setting preferred Company Benefits: Competitive salary and performance-based incentives Comprehensive health, dental, and vision insurance plans. Click Benefits Guide to see all available Retirement savings plan with employer matching Vacation time and holiday pay Shift differentials Supportive and inclusive work environment The pay range for this position is $16.20 - 24.30 per hour. Disclaimer: Pay is determined based on various factors, including education level, years of experience, relevant certifications, and specific skills related to the position. The final compensation package will be discussed with Human Resources to ensure fairness and alignment with the candidate's qualifications.
    $16.2-24.3 hourly 18d ago
  • Patient Advocate

    Level Health 4.2company rating

    Patient service representative job in Saint Louis, MO

    Job Description Imagine working at the forefront of innovation in health insurance and joining a team of passionate visionaries working to fix healthcare in our communities. Simpara is a high-growth, award-winning benefit consulting firm based in St. Louis, MO. We are transforming the health insurance model and delivering unrivaled outcomes in driving value-based care and reducing health spend. Our evidence-based strategies are helping employers reduce their healthcare spend by as much as 50% while improving the care and the benefits for their people. We're looking a driven individual to join our patient advocate team to drive our mission to make our communities stronger and healthier. What You'll Do Organize, facilitate, and evaluate care options to best meet the individual's mental, physical, and emotional health Support patients throughout the healthcare process, from detection to treatment and beyond Provide resources for patients seeking reliable information Strive to achieve holistic client well-being by advocating for their needs, identifying in-network provider solutions, and ensuring solutions are cost-effective Help patients to overcome barriers such as financing or transport Refer patients to Counselors, as needed Manage timely appointment scheduling for tests and procedures Coordinating care with a patient's care team Provide emotional support and empowerment to patients and their loved ones Acting as primary advocate for employees navigating their healthcare choices and benefits Delivering and communicating ROI for our clients Requirements Ideally 1+ years of experience in Management Consulting, Customer Success, Account Management, Business Development, or other client-facing role Strong leadership skills Impressive executive presence and communication abilities Ability to create structure in ambiguous situations and design effective processes Bias for action Natural problem solver Passion for being a part of a fast-growing company making a difference in our communities Excellent verbal and written communication skills Openness towards different cultures, beliefs, and traditions Sensitivity, discretion, and respect Benefits $40,000-$45,000 salary range with bonus opportunity 100% company-paid health, dental, life, long-term disability, & short-term disability 401(k) with company match Generous PTO immediately upon hire Paid holidays
    $40k-45k yearly 27d ago
  • Project Scheduling Specialist

    Insight Global

    Patient service representative job in Hazelwood, MO

    Leads, develops, coordinates, integrates, analyzes, and maintains integrated plans and schedules for complex projects, programs and change driven activities in accordance with project management industry. Leads studies/analysis (trend, variance, impact), reports, risk assessments and planning efforts to determine impacts, constraints involving product development, production rates, process improvement, program initiatives. Identifies risk and opportunity potential, develops mitigation planning and refines the business case. Develops and establishes lead time requirements. Facilitates and ensures integration of project/program plan, schedules, change and baseline management, processes, techniques considered to be best practice across the industry. Acts as primary project contact to establish key stakeholder requirements and project objectives. Directs all phases of projects or subsystems of major projects from inception through completion. Coordinates commitments with internal and external stakeholders to fulfill strategies. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** . Skills and Requirements - 3-5 years of experience with project management scheduling - Bachelor's degree - Aviation industry background
    $34k-47k yearly est. 60d+ ago
  • PATIENT CARE COORDINATOR

    Family Care Health Centers 3.4company rating

    Patient service representative job in Saint Louis, MO

    Description: I. BASIC FUNCTION: The Patient Care Coordinator (PCC) is an integral member of the Health Center's care team and supports the Health Center and its patients to achieve enhanced clinical quality outcomes through patient-centered intradepartmental coordination. The PCC will accomplish this through scheduling patients, performing EHR chart review, pre-visit planning and huddling with care teams, coordinating with referral specialists to track patients to ensure test and appointment completion, and outreaching to patients. All employees of FCHC must ensure service standards are delivered, including: FCHC Core Demonstrates a commitment to FCHC mission and vision. Demonstrates a positive attitude towards patients, employees, role, and the health center. Demonstrates FCHC core values (accountability, courtesy, excellence, flexibility, integrity, respect). Customer Service and Professionalism Smiles and makes appropriate contact, greets individuals upon entry into building and space. Is customer service oriented to both internal (colleagues) and external (patients, clients, vendors, etc.) Customers. Treats patients, customers and colleagues with dignity and respect. Provides timely response to requests, tasks, and inquiries. Demonstrates good service turnaround. Demonstrates good communication skills and communicates in a tactful manner. Exhibits conflict resolution skills in order to foster effective working relationships and embraces a teamapproach. Adheres to FCHC's dress code policies. Employee appearance and grooming appropriate. Show(s) Consistently shows commitment to position and team performance (i.e., attendance and punctuality). Consideration and acceptance of cultural differences of others; works well with individuals of diverse backgrounds, supporting a culture of justice, equity, diversity, and inclusion. Participates in training and professional development and completes required trainings in a timely manner. Safety Adheres to and promotes a culture of safety and cleanliness. Adheres to HIPPA/Confidentiality standards. Respectful of FCHC property, properly and safely uses Health Center Equipment. II. INTRADEPARTMENTAL RELATIONSHIPS: Department Officer: Chief Operations Officer Reports to: Nursing Director Supervises: None JOB DESCRIPTION DEPARTMENT: HEALTH OPERATIONS JOB TITLE: PATIENT CARE COORDINATOR PATIENT CARE COORDINATOR III. PRIMARY RESPONSIBILITIES: Patient Outreach Contacts patients via reminder letter, telephone call, or patient portal message to schedule appointments and remind patients about overdue care, including procedures, lab tests, and appointments related to quality metrics. Performs chart review prior to outreach to ensure that CQM and related information is accurate and up to date. Utilizes motivational interviewing skills as necessary to appropriately engage patients, directing and receiving support from clinical care team(s) when necessary. Documents outreach and other notes in EHR and other databases for quality contracts and to communicate to clinical and ancillary team's information about care that is due for individual patients. Prepares and facilitate distribution of pre-visit planning documents as directed for care teams. Identifies best practices for effective outreach and provide recommendations to pertinent staff accordingly. Chart Review, Care Coordination, and Follow-Up Performs EHR chart review for EHR based quality measures and reconcile with excel spreadsheets as required for ACO and other clinical quality measures (CQM). Compares supplemental claims and consult notes with EHR records and update as necessary to prepare for upcoming patient appointments, hospital transitions. Gathers and prepare recent specialist notes and hospital discharges for upcoming patient appointments. Checks Cyber Access for Medicaid patients. Coordinates with providers and outreach to patients to complete quality metrics. Assist Nursing Team with Patient Care Answers patient phone calls and schedule patient appointments as directed. Assists nursing team with scheduling new patient appointments. Prepare patient for their first visit with FCHC PCP and obtain medical records as necessary to prepare chart for PCP. Completes paperwork associated with referrals including but not limited to prior authorizations, patient letters, consult notes. Contacts patients for negative/normal test results via phone or patient portal. Checks Cyber Access for medication adherence and hospitalizations. Coordinates outside refill requests. Coordinates faxes in provider flow and distributes to appropriate personnel. IV. PERIODIC DUTIES: Participates in Center staff problem solving groups. Performs other duties as assigned. PATIENT CARE COORDINATOR Page 3. V. WORKING RELATIONSHIPS: Experience and demonstrated abilities for working in a multi-cultural setting. Ability to collaborate and interact with a diverse group of health care professionals. Inside Center: All inclusive. Outside Center: Clients, community organizations and agencies, professional colleagues and organizations, managed care organizations, health center-controlled network. VI. QUALIFICATIONS/ POSITION REQUIREMENTS: Associate Degree or equivalent work experience required. Graduate of an accredited college or university with a Bachelor's Degree in Business or Health Administration,Public Health or related field preferred. Minimum of two (2) years experience in a health care setting; experience in a community health center is a plus. Experience as a Medical Assistant is a plus. Knowledge of chronic care management preferred. Familiarity with managed care organizations preferred. Excellent verbal and written communication skills required. VII. ESSENTIAL FUNCTIONS/ KEY COMPETENCIES: Experience with electronic health records. Experience and demonstrated abilities for working in a multi-cultural setting. Ability to strongly embrace and personify the mission of the Family Care Health Centers. Ability to organize and prioritize work appropriately. Excellent patient and client relations skills. PATIENT CARE COORDINATOR VIII. CONTINUING EDUCATION: Active professional development as demonstrated through attendance in seminars, continued education programs, etc. is strongly encouraged. Satisfactory maintenance of continuing education standards as established by professional licensing requirements Requirements:
    $23k-32k yearly est. 7d ago
  • Patient Service Coordinator - Full Time

    Blue Cloud Pediatric Surgery Centers

    Patient service representative job in Bridgeton, MO

    NOW HIRING PATIENT SERVICE COORDINATOR - Full Time ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $27k-36k yearly est. 60d ago
  • Patient Services Tech Specialist

    OLSA Resources

    Patient service representative job in Saint Peters, MO

    We are a leading-edge medical laboratory testing company currently seeking a Patient Services Tech Specialist to join our team in St. Peters, MO. Job Description Blood collection by venipuncture and capillary technique from patients of all age groups Urine drug screen collections Paternity collections Breath/saliva alcohol testing LCM/Cyber Tools TestCup Pediatric Blood Collections Difficult draws (patients in various facilities) Must have comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees Possess the ability and skills necessary to provide orientation and training Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. Operate personal computer Qualifications Requires a High School Diploma or equivalent with 2+ yrs Experience Phlebotomy Certification with 2+ yrs Experience Normally requires a Valid Driver's License, along with a clean driving record; may qualify as a floater (30% Travel---St. Peters and Maryville, IL area) Legal Authorization to Work in the US Additional Information Pay Rate: DOE Shift: Mon-Fri, Between the hours of 7AM-9PM & every other Saturday Hours are dependant on location worked that day* 3 Month Contract +/- **Looking for candidates with good work history, good attendance record, a positive attitude, and willingness to learn. Must be able to pass a background check and drug screen.
    $27k-33k yearly est. 60d+ ago
  • Patient Registration Clerk

    So Il Health Care Foundation

    Patient service representative job in Granite City, IL

    VISION, MISSION & VALUES: Every employee of SIHF Healthcare is expected to uphold our vision, mission, and values. Our actions will reflect our values of Compassion, Diversity/Inclusivity, Excellence, Integrity, Respect and Stewardship creating a culture in which all individuals are treated with dignity and respect. This will result in our vision of an “Enriched health and life in a just society” through the fulfillment of our mission to build partnerships, develop safe and affordable housing, community engagement in building trust and solutions, foster economic development, provide access to comprehensive health care services, and reduce disparities CUSTOMER SERVICE COMPLIANCE STATEMENT: Treat every person with dignity, respect and kindness by listening with your full attention, addressing questions/concerns immediately, and accepting responsibility to follow through by always doing what you say you will do. You support our customers, and your team, by being patient, understanding and positive, knowing that you are SIHF Healthcare to those we serve. POSITION DESCRIPTION: As the initial point of contact you are the face of the organization to all customers, therefore superior service is necessary. Perform all duties related to the registration and preparation of patient encounters, patient and payment assessment and referral, and post-encounter duties associated with billing and medical records. Perform computer and filing duties. Effectively communicate with the staff and the public. Verify payments, and maintain other skills and responsibilities relating to the efficient and effective flow of patients through the health care centers. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Provide superior service to all customers. 2. Responsible for handling a high volume of calls requiring good judgement and decision-making. Including calls to and from physicians, patients, patient family members, pharmacies, and other health related agents. 3. Able to create a patient case, utilize and document as requested. 4. Notify new patient of doctor's prescription preferences, if applicable. 5. Schedule, confirm patient appointments and interpreter services, if applicable. 6. Perform computer skills for scheduling utilizing Athena and/or Dentrix as requested. 7. Process patient payments, co-pay and balanced owed including smart pay, if applicable. 8. Perform chart preparation including printing, daily schedules, annual registration/consent form review. Update demographics, patient portal, and income category scale and scan driver's license/insurance information. 9. Ensure each patient's insurance is verified prior to being seen. 10. Verify Title XIX (19) or XXI (21) insurance information, prior to vaccine administration, if applicable. 11. Perform end-of-day batching and counting. 12. Scan paper documents into electronic chart. 13. Adhere to petty cash policy, if applicable. 14. Complete ticklers/appointments to schedule within Athena workflow dashboard. 15. Understand smart pay, able to create a slide patient case. Ensure rev check is complete. 16. Able to create a Lab Corp indigent form/scan and distribute as needed. 17. Assist patients with filling out required paperwork who have limited reading/writing abilities, in a discreet and sensitive manner. 18. Coordinate with navigator to ensure patients are connected to health insurance. 19. Perform other duties as assigned. KNOWLEDGE, SKILLS, ABILITIES: 1. Basic keyboard/data entry skills, note taking, computer and telephone skills. 2. Must possess knowledge of basic computer screens, fields and procedures. 3. Must possess knowledge of basic medical terminology. 4. Must possess knowledge of basic telephone and paging systems, and routing calls. 5. Must possess knowledge of basic forms, applications and logs in the health care centers. 6. Ability to effectively communicate with staff members and general public in a clear, concise, and courteous manner. 7. Ability to assess skills necessary for patient referral, if applicable. 8. Ability to assess non-scheduled patients and communicate to nursing/provider staff. 9. Ability to assess patient records, forms and charts for completeness and accuracy. 10. Ability to accept responsibility for own actions and receive supervision and direction. 11. Ability to maintain confidentiality of all patient records, communications and needs. 12. Ability to follow lines of authority when dealing with problems and issues. 13. Must maintain neat, clean, professional appearance. 14. Ability to multi-task. EDUCATION AND EXPERIENCE: High School diploma or equivalent is desired. Training in Medical Terminology is desired. PHYSICAL DEMANDS: Mostly sedentary work with light, physical activities. Must be able to lift/carry up to ten (10) pounds. WORK SCHEDULE: Normal work hours for this position are Monday through Friday dayshift, unless otherwise specified by management staff. COMPLIANCE STATEMENT: Abide by the requirements of all applicable State and Federal laws. MEDICAL HOME STATEMENT: Be aware and understand expectations and responsibilities of the Patient Centered Medical Home. Understand role, complete relevant duties, and the requirement to maintain highest level of proficiency within scope, as part of this team-based approach in the patient care continuum. COMPREHENSIVE BENEFIT PACKAGE FOR FULL-TIME: Health Insurances: Choose from medical, dental, and vision plan offerings with coverage for employees and eligible dependents. Flexible Spending Accounts (FSA): Save tax-free on medical and dependent care expenses. Health Savings Account (HSA): Set aside pre-tax funds for medical expenses with no rollover limits. Life Insurance: Employer-paid life and AD&D insurance with additional voluntary options. Disability Insurance: Employer-paid disability insurance for eligible positions. 401(k): SIHF matches dollar-for-dollar on the first 4% you contribute, with immediate vesting. Paid Time Off (PTO): Accrue vacation, sick leave, and holidays, including a floating holiday. Paid Parental Leave: Eligible employees can receive employer-paid parental leave for the birth or adoption of a child. Other Benefits: Tuition reimbursement, corporate discounts, travel assistance, employee assistance program, voluntary short- and long-term disability, and more.
    $29k-37k yearly est. Auto-Apply 60d+ ago

Learn more about patient service representative jobs

How much does a patient service representative earn in Crestwood, MO?

The average patient service representative in Crestwood, MO earns between $27,000 and $38,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.

Average patient service representative salary in Crestwood, MO

$32,000

What are the biggest employers of Patient Service Representatives in Crestwood, MO?

The biggest employers of Patient Service Representatives in Crestwood, MO are:
  1. Esse Health
  2. WASHINGTON UNIVERSITY OF VIRGINIA
  3. BJC HealthCare
  4. University of Missouri System
  5. Biotab Healthcare
  6. Anova Care
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