Patient service representative jobs in Dover, NJ - 845 jobs
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Patient Service Coordinator
Credentialing Coordinator
Pride Health 4.3
Patient service representative job in Morristown, NJ
Title: Credentialing Specialist
Shift: 8:00 AM - 4:00 PM 5 x 7.5 hour shifts (37.5 Hours weekly)
Duration: 13 Weeks (Possible Extension)
Pay: $35/hr.
Essential Job Functions:
Enforce regulatory compliance and quality assurance.
Prepare and maintain reports of credentialing activities such as accreditation, membership or facility privileges.
Ensure that all information meets legal, federal and state guidelines when processing applications.
Responsible for carrying out various credentialing processes in relation to physicians and allied health practitioners Process applications for initials applicants as well as reappointments (approximately 125-200 quarterly).
Sets up and maintains provider information in online credentialing database.
Tracks license and certification expirations for all providers.
Maintains confidentiality of provider information.
All other duties as assigned.
Requirement:
Knowledge of the credentialing process required.
Ability to organize and prioritize work and manage multiple priorities.
Ability to research and analyze data.
Ability to establish and maintain effective working relationships.
Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
$35 hourly 4d ago
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Credentialing Specialist (Healthcare) - Onsite
Pacer Staffing
Patient service representative job in Morristown, NJ
Credentialing Specialist - 📍
Morristown, NJ
| Onsite
$30 - 35 /hr | 37.5 hrs/week | Mon-Fri |
Duration : 13 weeks
MUST HAVE PROVIDER CREDENTIALING EXP. Purpose: To confirm a clinician is qualified, competent, and safe to practice at a specific healthcare facility. Focuses on: Education (degrees, residency, boards) Licenses & certifications Work history Clinical competence Backg
round checks Malpractice history Skills/privileging (what procedures they are allowed to perform)
Requirements:
2+ years of credentialing experience (medical staff office or hospital setting preferred).
Strong knowledge of regulatory standards and credentialing best practices.
Excellent written/verbal communication and organizational skills.
Proficient in Microsoft Office and Echo or similar credentialing systems.
Ability to manage multiple tasks independently and meet deadlines
$30-35 hourly 4d ago
FRONT DESK / PATIENT CARE COORDINATOR
Hess Spine and Orthopedics LLC 4.9
Patient service representative job in Union, NJ
Benefits:
Company parties
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Job description
Join our fast growing team of dedicated, happy, positive people making a difference in patient's lives! SEEKING EXPERIENCED PATIENT CARE COORDINATOR / FRONT DESKMUST speak fluent English and Spanish.
Duties
Prepare provider's clinic schedule to ensure all necessary documents are on file and we are well prepared for the day.
Provide education and support to patients and their families regarding the provider's treatment recommendations.
Ensure compliance with healthcare regulations and standards while maintaining patient confidentiality.
Facilitate referrals to appropriate services such as physical therapy, pain management, or diagnostic imaging.
Document all interactions and updates in the patient's medical records accurately.
Skills
Strong knowledge of clinic operations and medical practices.
Solid understanding of human anatomy to effectively assess patient needs.
Excellent communication skills for interacting with patients, families, and healthcare teams.
Ability to manage multiple cases simultaneously while maintaining attention to detail.
Knowledge of orthopedic practices is a plus.
Speak fluent Spanish and English
This role requires a compassionate individual who is dedicated to patient care and satisfaction.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Medical Specialty:
Orthopedics
Surgery
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to Commute:
UNION NJ
Ability to Relocate:
UNION NJ
Work Location: In person
$23-26 hourly 18d ago
Patient Care Coordinator
Smile Brands 4.6
Patient service representative job in White House Station, NJ
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Monday-Thursday 7:45-3pm 30 minute break each day
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$23-$26/hour
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$23-26 hourly Auto-Apply 28d ago
Patient Services Specialist II #Full Time
61St. Street Service Corp
Patient service representative job in Fort Lee, NJ
Top Healthcare Provider Network
The 61st Street Service Corporation, provides administrative and clinical support staff for
ColumbiaDoctors
. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.
Job Summary:
The PatientServices Specialist II provides support to the departmental call center that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic or interventional radiology services, physician referral/appointments, and general information for the Department of Radiology. The PatientServices Specialist II is part of a team that delivers an exceptional patient experience through excellent customer service, empathy and patience.
Job Responsibilities:
Schedule appointment requests for diagnostic or interventional radiology services, per area of assigned responsibilities. Utilize existing tools to facilitate securing the right appointment with the right medical provider or team. Indicate special needs (e.g., special accommodation, interpreter, etc.).
Communicate insurance participation, financial responsibility (if applicable), and time of service policy to patient population.
Obtain patients insurance and demographic information and ensure all obtained information is registered in Epic. Accurately complete required tasks and fields in pre-registration.
Perform real-time insurance verification and interpret responses. Inform patients of insurance requirements for services provided. Escalate cases for resolution as appropriate.
Collect pre-registration information to address outstanding Epic work queue accounts.
Perform outbound calls to perform Epic referral scheduling.
General faxing, filing and mail sorting.
Work on escalated cases with higher complexity as assigned.
Help to mentor other Specialists to resolve complex issues/cases. Escalate such cases to Supervisor for resolution.
Mentor assigned PatientService Specialists on how to deliver excellent service to patients.
Coordinate pre-procedure testing and clearances and ensure complete and accurate documentation of pertinent information in Epic.
Escalate complex cases as needed to RNs to ensure successful remediation.
Provide practice support by handling physician messages and work queues as assigned.
Perform other related duties as assigned.
Job Qualifications:
High School Diploma or equivalent required.
Minimum of 3 years of relevant experience, including proficiency in medical terminology and prior medical practice experience.
For IR track, surgical or invasive subspecialty experience is required.
Excellent customer service skills and the ability to maintain a pleasant and helpful demeanor through all situations, including the ability to maintain professional demeanor under pressure due to the high volume and urgent nature of calls.
Excellent skills in problem assessment, using good judgment, and collaborative problem-solving in complex and interdisciplinary settings.
Excellent verbal and written communication skills, including interpersonal skills. Ability to communicate in a clear and concise manner to ensure understanding of information by patients and customers.
Strong proficiency with Microsoft Office (Word and Excel) or similar software is required, and an ability and willingness to learn new systems and programs.
Ability to work independently and follow through and handle multiple tasks simultaneously.
Associate degree or higher preferred.
Prior high volume customer service experience in a call center environment preferred.
Bilingual (English/Spanish) a plus.
Hourly Rate Ranges: $26.81 - $32.82
Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.
61st Street Service Corporation
At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.
We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.
$26.8-32.8 hourly 60d+ ago
Patient Services Specialist
American Oncology Network
Patient service representative job in Woodbridge, NJ
Pay Range:
$18.09 - $30.15This position supports Oncology/Hematology of Loudon and Reston in Lansdowne, VA
The primary responsibilities of PatientServices Specialist (PSS) to provide quality customer service by greeting the patient, collecting their information and payments in addition to scheduling appointments and maintaining medical records. Due to the different AON office layouts, the below responsibilities and tasks will be broken up or not based on size and skill in office.
Key Performance Areas:
Create and maintain patient charts within the EMR and billing systems for New and Hospital Consult Patients. Accurately record and communicate Hospital Consults to the appropriate physician. Responsible for all physician requests regarding schedule changes, patient appointments, etc. including maintaining all future schedules to adhere to physician preferences such as max number of patients, gaps between patients, canceling appointments etc. and fix any problems in advance. Responsible to work with physicians to assign new patients to appropriate clinician per office policy, if applicable. Keeps records of physician assignments, dates, and diagnoses, if applicable. Accurately and promptly check-in patients per clinic policy, collect and document payments, and verify demographic information is up to date. Collect or scan patient identification, patient chart photo and insurance cards. Prepare and work reports in accordance with AON and clinic protocols to ensure all patient care is accurate and timely. Schedule patient appointments including follow-ups, treatments, referrals, and outside testing ordered by the physician and provide to the patient in accordance with clinic policy. Prepare the clinic daily close deposit and documents. Balance the Cash drawer if applicable. Distribute documents to appropriate departments. Maintain E-Fax servers and distribute appropriately and/or accurately enter to patient chart as required. Fax or mail records requested by patients or outside physicians. Requests missing information for future appointments from facility or provider and has them faxed to the clinic then files record in chart.
Check-in Station (if applicable)
Check sign-in list as patients arrive for appointments. Promptly note patient's arrival in EMR system and note the patient's location to notify appropriate staff of patient's arrival. Verify the patient's identity according to AONS' Patient I.D. policy and either affixes the patient's name label on the patient's shoulder or hands the patient the label and ensures that he/she affixes the label on their shoulder area. Collect patient co-pays at time of sign-in and print or write a receipt and give to the patient. Notify Financial Counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post all payments in computer. Log payment on A/R sheets. Copy insurance cards and picture I.D. of all new patients. Be sure patient completes medical history forms and notify Financial Counselor of the arrival of the patient as needed. Verify information on the patient's demographic sheet. Have patient initial and date every 30 days and in January of every year. Answer telephone promptly and route calls or take messages as appropriate. Relay messages to the doctor on rounds. Responsible for taking phones off the answering service promptly at 9:00 a.m. and for switching calls to answering service at 5:00 p.m. Retrieve messages left with answering service/voice mail and distribute as necessary. Take hospital consult information and relay to physicians and Hospital Rounds Coordinator or other assigned person. Contact patients who do not keep appointment to determine reason and reschedule. Document the call and reason in patient's Onco/EMR. If patient cannot be reached by phone, send appropriate letter. Cancel missed appointments in computer to produce clean schedules at end of the workday. Forward sign-in sheets to the EDI Department at the corporate office. Schedule in computer or designated calendar, physician's meetings and drug representative's lunches. Give death certificate to physician for signature. Call funeral home when paperwork is completed. Run trial close each day. Fax appropriate information to the business office according to AON policy. Contact patients the day before their appointment to remind them of appointment time. Reschedule appointments as needed. Compile and distribute information sheets and discs for the PET Scanner in those offices where applicable.
Check-Out Station (if applicable)
Schedule follow-up appointments for clinic as directed by physician's orders and depart patients out of EMR system. Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable. Print out patient's list of appointments and explain each appointment, if applicable. If outside testing requires preparation, give the patient the preparation and non-prescription medication and explain process to patient/family member. Request and collect payment from patients as stated on A/R Report and/or computer. Notify financial counselor if patient is unable to make payment. Receipts are written or printed and given to patient. Post credit card payments in computer. Log payment on A/R sheets. Work with physician and nursing staff to establish manageable daily schedules. (i.e., know how many patients a physician can see in one day, and adjust schedule if necessary to alleviate patient load). Maintain schedules to be sure patients are rescheduled to accommodate physician's vacations, conferences, and personal appointments. Run trial close daily. Verify with office manager and fax to business office. Notifies financial counselor of any insurance change or STAT outside scheduling, or hospital admission. Answers phones promptly and routes calls or takes messages as appropriate. Balance cash drawer in a.m. and p.m. daily. Handles cash drawer according to AON procedure. Checks and maintains front staff and medical record query reports.
Medical Records Station if applicable
Assemble all new patient and Hospital Follow-Up (HFU) charts. Obtain pertinent information for patient's appointments by calling referring Doctor, hospital, labs, etc. Must verify all records received. (Depending on office operation, i.e. handled at other PSS station at some offices). Maintain fax machine with supplies. Distribute received faxes promptly. Open, sort, and distribute daily mail and any other reports delivered by lab facilities, home health agencies, etc. Empty courier box upon arrival and distribute interoffice mail promptly. Request from and distributes to outside physicians, correspondence, reports, test results on individual patients. This is accomplished through the medical records activity code in OncoEMR. Front staff activity as well as refer to doctor activity codes are also initiated by the AON physician of record. Medical records, refer to doctor and front staff reports are run daily and processed accordingly. Fax or mail records requested by patients or outside physicians. Send charts to corporate office for copying by outside copying company in response to subpoenas or other legal requests per policy. Answer telephones promptly and route calls or take messages as appropriate.Run daily close each day. Fax appropriate information to the business office
Fax Server if applicable
Checks fax server periodically throughout the day for new faxes to be filed. Always verifies date of birth before selecting account to file records. Deletes faxes once they have been labeled and filed correctly. Notifies Onco/EMR support or office manager to remove faxes that were filed incorrectly in patient's chart. Notifies Onco support or office manager when a procedure is missing from the Name/Subject drop down list to be added. Files all documents in the correct category and with the correct document Name/Subject.
Job Duties Common to all stations:
Provide support and understanding to our patients and their caregivers to create a friendly and welcoming environment. Graciously answer telephones promptly and route calls or document messages including voicemails as appropriate within the EMR. Activate and deactivate the answering service as required for clinic hours. Must understand and follow the policy for emergency calls Perform the tasks of other patientservices specialist stations that employee has been trained on. Will be expected to cover other stations for absences, lunches, vacations, etc. Comply with all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, privacy and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and disaster recovery plan. Assist in training other AON employees. Keep work area and records in a neat and orderly manner. Maintain all company equipment in a safe and working order. Maintain and ensure the confidentiality of all patient and employee information at all times in accordance to policy and HIPAA regulations. Will be expected to work at any AON location to help meet AON business needs.
Required Qualifications:
Education: High School Diploma; Associates degree a plus
Experience:
Minimally one year healthcare field. Physician office preferred.
Patient/Customer focused.
Attention to detail with strong ability to multitask.
Excellent interpersonal skills.
Strong communication skills with a wide variety of personalities.
Core Capabilities:
Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.
Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.
Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.
Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.
Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.
Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
Computer Skills:
Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
Travel: 0%
Standard Core Workdays/Hours: Monday to Friday 7:30 AM - 4:30 PM. Occasional overtime may be required, and weekend shifts based on location hours and operational needs.
#AONA
$18.1-30.2 hourly Auto-Apply 7d ago
Dental Front Office Coordinator
High Tech Family Dentistry 4.1
Patient service representative job in Westfield, NJ
Job Description
High Tech Family Dentistry proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!
Overview
We are looking for a motivated, resourceful, customer-driven individual to join our team as a TEMPORARY Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.
This is a temporary position from January - March 30, 2026.
Schedule: Tuesday 8:30am-6pm, Wednesday 7:30am-5pm, Thursday 8:30am-6pm, Friday 7:30am-2pm, Saturday 7:30am-1pm
Duties/Responsibilities
Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
Schedule and confirm patient appointments to maximize the provider schedules.
Present treatment plans and financial responsibilities effectively to patients.
Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
Maintain a positive and professional image, both individually and within the workspace.
Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
Other assigned duties and responsibilities per management.
Required Skills/Abilities
Dental office experience preferred.
Eaglesoft experience strongly preferred.
Excellent oral and written communication skills.
Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
Facility with Microsoft Office and dental practice management software.
Positively contribute to a respectful and collaborative working environment with coworkers.
Facilitate patient comfort, care, and satisfaction consistently.
Willingness to advance skills through continuing education opportunities.
Present to work during scheduled shifts.
Education and Experience
High School Degree.
Prior front desk experience in a medical or dental office.
People management or staff/ project coordination experience.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Prolonged periods of periods of standing and bending.
Must be able to lift
Benefits for Full-Time Employees*
PTO, paid holidays, office closure days
Uniform allowance, as needed
401(k) Eligibility
And many more!
*Benefits are subject to change and eligibility*
The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice.
Our Mission & Values:
To make the teams, patients, and practices we support healthier and happier.
$30k-39k yearly est. 8d ago
Patient Access Representative
Jag Physical Therapy 4.2
Patient service representative job in Wayne, NJ
As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare environment, the delivery of quality patient care, and world-class customer service. Your responsibilities encompass greeting and assisting patients, managing appointments, maintaining accurate records, and providing essential administrative support. Additionally, you are responsible for obtaining authorizations and facilitating insurance-related processes to support the delivery of healthcare services.
Who We Are:
JAG Physical Therapy's care-first model of rehabilitation may be the change you are looking for! JAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our winning team! JAG has been honored by the area's top publications as the best in the business based on growth and outcomes and is considered the Gold Standard for physical therapy care by the Metro area's largest healthcare systems and insurance providers.
What You'll Love About Us:
Competitive pay
Support for ongoing education and training
Opportunities for advanced growth including team leader, regional manager, and director
Provided uniforms
Health, Dental, & Vision Benefits
HSA Options including dependent care, medical, and commuter benefits
$10,000.00 Term Life Insurance benefit at NO cost to employees
up to 3 weeks PTO
401(k) with company match
Yearly review for growth opportunities
Tuition discounts for employees and their families
TicketsAtWork and LifeMart company perks
Our workplace fosters a close-knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie
What You'll Need:
High school diploma or equivalent.
Completion of a medical assistant certificate program preferred.
1+ years of experience working as a medical receptionist/administrative assistant in the health care field.
Excellent organizational and time management skills
Strong interpersonal communication skills
Ability to work independently or as part of a team
Availability to travel throughout JAG locations for coverage. Following the JAG Travel policy.
What You'll Do:
Greeting patients and other visitors in the medical office.
Answer patient questions and provide assistance and directions when necessary.
Field all phone calls that arrive using our general office number.
Utilize medical office software to schedule new and follow-up appointments for patients.
Register new patients and update necessary records.
Distribute forms and paperwork to patients to ensure that required fields are completed appropriately.
Daily collection of patient financial responsibility
Maintain confidentiality of all patient records.
Completing and tracking insurance verifications, authorizations, and referrals.
Knowledge of Workers' Compensation and Auto claim submissions.
Perform other diverse duties as requested or required.
Important Disclaimer Notice:
The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Employee may be required to perform. The employer reserves the right to revise this at any time and to require Employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment. What you'll love about us section is based on full time employment with the company and is not guaranteed based on employment type.
$33k-41k yearly est. Auto-Apply 60d+ ago
Scheduling Specialist
Hudson Regional Hospital
Patient service representative job in Secaucus, NJ
* Serves as a liaison between doctor's offices, the hospital, and patients.
* Schedules appointments for various hospital departments and physician office visits.
* The scheduler receives routine functional guidance from the supervisor/manager of Patient Access concerning
resources to make appropriate patient referrals.
* Manual dexterity is required as is the ability to concentrate on detail in the midst of other activity.
* The scheduler will follow very specific protocols in scheduling and the collection of financial information.
* The scheduler assures that all patients have all information they need so that they will arrive on time and
prepared for their procedures and the hospital has all the information required to properly bill or services.
* Receives requests to schedule patients from referrals and schedules patients accordingly.
* Maintains open communication with other departments regarding scheduling changes.
* Properly verifies and obtain prior-authorization when needed.
* Follows up on any requests and/or messages left on work phone immediately.
* Coordinates transportation needs for patients appointments.
EDUCATION + EXPERIENCE REQUIREMENTS:
High school Diploma required. College Degree preferred.
2 or more years experience in hospital registration/patient access is desired.
2 or more years of hospital setting experience in scheduling is required.
Must have type speed of at least 45 WPM and basic experience with main frame computers, calculators,
copiers, FAX machines, and multi-line phone systems required
Knowledge of medical terminology
Must be through and able to follow detailed instructions
Must have excellent customer service skills
Ability to work with speed and accuracy while multi-tasking is required
$38k-64k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator/ Engager
Lucid Hearing 3.8
Patient service representative job in Secaucus, NJ
Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club:
Sam's Club in Secaucus, NJ
Hours:
Full time/ Tuesday-Saturday 9am-6pm
Pay:
$18+/hr
What you will be doing:
•
Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
$18 hourly 4h ago
Patient Access Coordinator
CCRM Fertility
Patient service representative job in Livingston, NJ
Job Description
Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit ***************
Location Address: CCRM 3350 Highway 138, Wall Township, NJ
Department:
Work Schedule: Weekdays Monday-Friday (6:30AM -2:30 PM)
We Offer Our Team Members:
Generous Paid time-off (PTO) and paid holidays
Medical, Dental, and Vision Insurance
Health benefits eligible the first day of the month following your start date.
401(k) Plan with Company Match (first of the month following 2 months of service)
Basic & Supplement Life Insurance
Employee Assistance Program (EAP)
Short-Term Disability
Flexible spending including Dependent Care and Commuter benefits.
Health Savings Account
CCRM Paid Family Medical Leave (eligible after 1 year)
Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
Professional Development, Job Training, and Cross Training Opportunities
Bonus Potential
Potential for Over-time Pay (Time and a half)
Holiday Differential Pay (Time and a half)
Weekend Shift Differential Pay ($4.00 per hour)
How You Will Make an Impact: The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency.
What You Will Do: The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Patient Access Manager.
Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere.
Scan insurance cards, picture identification, and prior medical records.
Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered.
Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes.
Monitor the correspondence dashboard in Athena (Return mail).
Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status.
Protect confidential information and patient medical records.
Answer phone calls, take messages, and forward based on urgency.
Contact patients missing “New Patient” paperwork, two days prior to their appointment.
Mail patient information and education materials.
Monitor faxes and distribute to appropriate staff/departments.
Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening.
Ensure the building is locked and secured at close of business.
Other duties as assigned.
What You Bring:
High School Diploma or GED required.
1+ year administrative experience required.
Previous experience in reproductive medicine or Women's health is preferred.
Prior experience with Athena preferred.
Ability to work weekends, evenings, and holidays, on a rotating basis.
Working Conditions: The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner).
CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.
Pre-Employment Requirements: All offers of employment are conditional upon the successful completion of CCRM Fertility's onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.
Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$34k-44k yearly est. 21d ago
Front Desk/Patient Services Coordinator
IVI RMA North America
Patient service representative job in Ridgefield, NJ
Job Description
IVIRMA North America network of state-of-the-art fertility clinics is currently seeking hard-working, reliable and motivated people for our front desk role in our Basking Ridge, NJ location. The Front Desk/PatientServices Coordinator will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. This is a full-time position Monday-Friday from 5:30am-1:30pm with one weekend a month and one holiday a year.
The PatientServices Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients.
Essential Functions and Accountabilities:
Welcomes and greets all patients and visitors.
Comforts patients by anticipating their anxieties and answering their questions.
Follows provider appointment templates and guides patients through their visit.
Assesses schedule conflicts and problems with recommendations for solutions.
Collects payments as required; works with Finance to ensure all insurance information is entered and up to date.
Works closely with patient's care team to coordinate total patient care.
Processes medical records requests.
Handles administrative tasks such as filing, sorting faxes, and answering phones.
Schedules and confirms appointments.
Works with other departments to ensure the office is in excellent condition.
Supports office by ordering supplies and maintaining the front desk and waiting room areas.
Academic Training:
High School Diploma or equivalent (GED) -
required
Associate's degree -
a plus
Area:
Administrative Management or other related field
Position Requirements/Experience:
1+ years practical experience working in a similar position
Experience in a patient-facing role - preferred
Experience working in medical/healthcare industry
2+ years practical experience working in a customer service setting
Technical Skills:
Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred.
IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment)
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement
About IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & ***********************
EEO
“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
Monday-Friday from 5:30am-1:30pm with one weekend a month and one holiday a year
$32k-44k yearly est. 17d ago
Dental Front Office Coordinator
Select Dental Management 3.6
Patient service representative job in Westfield, NJ
High Tech Family Dentistry proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey!
Overview
We are looking for a motivated, resourceful, customer-driven individual to join our team as a TEMPORARY Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader.
This is a temporary position from January - March 30, 2026.
Schedule: Tuesday 8:30am-6pm, Wednesday 7:30am-5pm, Thursday 8:30am-6pm, Friday 7:30am-2pm, Saturday 7:30am-1pm
Duties/Responsibilities
Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly.
Schedule and confirm patient appointments to maximize the provider schedules.
Present treatment plans and financial responsibilities effectively to patients.
Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances.
Maintain a positive and professional image, both individually and within the workspace.
Consistently meet the expectations and responsibilities of the Practice Leader and practice needs.
Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization.
Other assigned duties and responsibilities per management.
Required Skills/Abilities
Dental office experience preferred.
Eaglesoft experience strongly preferred.
Excellent oral and written communication skills.
Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures.
Facility with Microsoft Office and dental practice management software.
Positively contribute to a respectful and collaborative working environment with coworkers.
Facilitate patient comfort, care, and satisfaction consistently.
Willingness to advance skills through continuing education opportunities.
Present to work during scheduled shifts.
Education and Experience
High School Degree.
Prior front desk experience in a medical or dental office.
People management or staff/ project coordination experience.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Prolonged periods of periods of standing and bending.
Must be able to lift
Benefits for Full-Time Employees*
PTO, paid holidays, office closure days
Uniform allowance, as needed
401(k) Eligibility
And many more!
*Benefits are subject to change and eligibility*
The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice.
Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.
$34k-42k yearly est. Auto-Apply 9d ago
Patient Care Coordinator
Essilorluxottica
Patient service representative job in Cliffside Park, NJ
Requisition ID: 910401 Store #: 00T005 TV Cliffside Park Eye Associates Position:Full-TimeTotal Rewards: Benefits/Incentive Information TeamVision has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.
Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.
Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION
This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES & RESPONSIBILITIES
Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related tasks as needed.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other administrative responsibilities as assinged by Practice Manager or as business needs.
BASIC QUALIFICATIONS
High School graduate or equivalent
Minimum of one year strong customer service skills (internal/ external)
Strong communicator and listener
Problem solving ability
Organization skills
PREFERRED QUALIFICATIONS
Experience in healthcare
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Basic knowledge of services, products, vision insurance plans/coverage and office operations
Strong interpersonal skills
Pay Range: 19.03 - 25.26
This posting is for an existing vacancy within our business. This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: New York City
Nearest Secondary Market: Newark
Job Segment:
Patient Care, Nursing, Ophthalmic, Optometry, Medical, Healthcare
$20k-44k yearly est. 14d ago
Patient Access Representative In Patient Access Per-Diem 23595
Bergen New Bridge Medical Center 4.7
Patient service representative job in Paramus, NJ
Join Our Team at New Bridge Medical Center!**
We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you're passionate about making a difference and thrive in a collaborative setting, New Bridge Medical Center is looking for a Patient Access Representative.
Job Duties
Accepts reservations for hospital admission, clinic visits, SDS, ED and behavioral health services.
Inputs information in Paragon and completes appropriate forms.
Receives and records accurate demographic, financial and insurance information for all patients registered. Verifies all information and updates the patient's information in the computer as necessary.
Verifies the accuracy of demographics and insurance information at the time of patient's Admission;Scans each required items (if available) such as ID/Insurance Cards/Consents and eligibility into ILE.
Contacts insurance companies on behalf of the ED clinical staff in notification of a patient's admissions to the behavioral health units.
Refers patients that are self pay to the appropriate ARMDS representative to see if the individual qualifies either for Medicaid and/or Charity Care.
Financial clearance and approval must be obtained for any patient that is seeking ambulatory and/or outpatient psychiatric services; all Self Pay patients should receive a clearance slip from Credit and Collections with the appropriate payment plan noted.
Admits, discharges and transfers patients to and from units such as Emergency Room, Skilled Nursing Facility, Psychiatric Services, SDS, etc.
Coordinates with nursing the assignment of acute care beds based on sex, diagnosis, acuity and age. Behavioral Health beds are assigned by the Access Center as well as the ED nursing staff.
Maintains accurate bed census and statistics. Performs a Census Reconciliation in the am with each unit. Reconciliation is done patient by patient and bed by bed to obtain the accurate count.
Routes admission forms to appropriate departments.
Ensures that each discharge order received has a discharge disposition and that upon a patient status transfer the service code and plan code have been selected correctly.
Collects payments for deposits to meet deductibles and co-insurance.
Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness. All responses should be timely, professional, caring, and respectful in accordance with Customer Service Performance expectations
Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards. Assesses gaps in policies and procedures, and create necessary policies and procedures to fulfill these gaps.
Understands and adheres to the Medical Center's Code of Conduct.
Familiar with the Medical Center's Mission, Vision, and Values Statements.
Other Duties
Notifies supervisor concerning admissions that do not meet the hospital financial policy.
Maintains accurate logs (ie Census, Outpatient Ambulatory).
Participates in educational programs and in-service meetings.
Cross Training to occur in as many divisions within Patient Access (exception: Central Scheduling).
Answers telephone calls utilizing the proper standards of Telephone Etiquette.
Performs other duties as assigned to support the overall objectives of the department and organization.
Position Qualifications
One to three years Customer Service Experience.
Prior Registration Knowledge required
Typing: 50+ WPM.
Must pass alphanumeric skills test.
Good oral and written communication skills
Prior Medical Terminology is required
Good interpersonal skills.
Speaks, reads and writes English to the extent required by the position; Bilingual Preferred
Education
High School Graduation and some college preferred.
Job Setting/Physical Demands
All areas of Patient Access - contact with patients and hospital staff.
Occasionally lifts positions, pushes and/or transfers patients.
Occasionally lifts and carries baggage or equipment belonging to patients.
Salary commensurate with experience within posted range.
$18.58/ Hour
We provide a comprehensive benefits package, including a competitive medical, dental, and vision plans. We prioritize work-life balance with a generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays. Additionally, we are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.
$18.6 hourly 21d ago
Patient Care Coordinator I
Boston Orthotics & Prosthetics
Patient service representative job in River Edge, NJ
OrthoPediatrics Specialty Bracing:
As a leader in specialized pediatric orthotics, we take great pride in having the industry's top clinicians, technicians, and administrative staff, led by an executive team dedicated to advancing the orthotics and prosthetics profession. We have recently joined forces with OrthoPediatrics as their Specialty Bracing division to help more KIDS!
Our Vision:
To be recognized as the premier provider of pediatric orthotic and prosthetic services and products in the United States.
Our team believes in respectful truth and transparency when interacting with patients, referral sources, and our own team members. We hold ourselves accountable for providing only the best products and services to our patients. Our team is engaged and committed to continuous improvement of our products, our patient care, and ourselves.
Position Description:
Our Patient Care Coordinators are our first point of contact with our patients and referral sources and are the face of our company. To be successful in this role the Patient Care Coordinator will enjoy interacting with children, be detail oriented and have strong organizational and people skills. In this role the ability to multitask in a fast-paced environment and being a team player are integral. A high level of discretion to maintain confidentiality of sensitive information is a desirable attribute; along with the ability to work with minimal supervision, handle pressure and meet deadlines.
Core Responsibilities:
Customer Service:
Greeting patients
Checking patients in and out
Multi-line phone coverage
Liaison for referring physicians/groups
Register patients by collecting insurance information, demographics, etc.
Detail oriented
Able to provide general company and services information
Good verbal and written communication skills
Compassionate, efficient, and professional
Initiate product delivery to patients at checkout, including contact with referring physician and/or insurance companies.
Administrative:
Verify patient insurance and initiate prior authorizations
Collect patient balances
Coordinate with referral sources to obtain physician schedules
General chart maintenance using Athena software
Scan and upload documents to electronic chart
Support the clinic staff and office flow
Chart checks for fitting appointments using the standard checklist form
Work closely with billing team to ensure all documentation for claims are uploaded
General office organization
Following standard practices to deliver patient devices
Ability to multi-task
Adaptable to a dynamic environment
Exceptional computer skills
Maintain HIPAA compliance
Schedule Maintenance:
Coordinate and schedule all appointments.
Review patient no shows daily: call, document, and reschedule appointments
Education/Experience: High School or Associate Degree; related experience and/or training.
Position Requirements:
Entry Level - experience in a healthcare environment a plus
Computer competency skills (Excel, Word, Outlook)
Excellent organization and communication skills
Ability to manage multiple tasks
Excellent customer service skills
Professional phone manner
Ability to work well with others
Benefits Offered for Eligible Employees:
Medical Insurance
Dental Insurance
Vision Insurance
Long & Short-Term Disability
Life Insurance and AD&D
Retirement Savings Plan
Paid Time Off (PTO) & Holidays
Equal Opportunity Employer:
OPSB is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
$20k-44k yearly est. Auto-Apply 13d ago
PATIENT CARE COORDINATOR
Hess Spine and Orthopedics LLC 4.9
Patient service representative job in Clifton, NJ
Benefits:
Company parties
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Job description
Join our fast growing team of dedicated, happy, positive people making a difference in patient's lives! SEEKING EXPERIENCED PATIENT CARE COORDINATOR MUST speak fluent English and Spanish.
Duties
Prepare provider's clinic schedule to ensure all necessary documents are on file and we are well prepared for the day.
Provide education and support to patients and their families regarding the provider's treatment recommendations.
Ensure compliance with healthcare regulations and standards while maintaining patient confidentiality.
Facilitate referrals to appropriate services such as physical therapy, pain management, or diagnostic imaging.
Document all interactions and updates in the patient's medical records accurately.
Skills
Strong knowledge of clinic operations and medical practices.
Solid understanding of human anatomy to effectively assess patient needs.
Excellent communication skills for interacting with patients, families, and healthcare teams.
Ability to manage multiple cases simultaneously while maintaining attention to detail.
Knowledge of orthopedic practices is a plus.
Speak fluent Spanish and English
This role requires a compassionate individual who is dedicated to patient care and satisfaction.
Job Type: Full-time
Pay: $23.00 - $26.00 per hour
Medical Specialty:
Orthopedics
Surgery
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to Commute:
Clifton, NJ 07011 (Required)
Ability to Relocate:
Clifton, NJ 07011: Relocate before starting work (Required)
Work Location: In person
$23-26 hourly 10d ago
Patient Services Specialist II #Full Time
61St. Street Service Corp
Patient service representative job in Fort Lee, NJ
Top Healthcare Provider Network
The 61st Street Service Corporation, provides administrative and clinical support staff for
ColumbiaDoctors
. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.
Opportunity to grow as part of the Call Center Career Ladder!
Job Summary:
The PatientServices Specialist II is part of a department-based scheduling pod that handles large volumes of inquiries and requests from patients and customers for access/assistance in scheduling diagnostic services, physician referrals/appointments, and general department information. The PatientServices Specialist II is part of a team that delivers an exceptional patient experience that contributes to positive health outcomes for patients and a work culture of Service-Oriented, Trust, Empathy, Safety, Inclusion, and Communication.
Job Responsibilities:
Schedules appointment requests. Indicates special needs as needed.
Communicates insurance participation, financial responsibility, and time of service policy to the patient population.
Obtain patients insurance and demographic information and ensure all obtained information is registered in EPIC.
Performs insurance verification and interprets responses. Informs patient of insurance requirements for services provided. Escalates cases for resolution as appropriate.
Helps identify and document trends.
Escalate issues/cases to Supervisor/Manager for resolution.
Supports and participates in a collaborative team-oriented environment. Facilitates team discussions about complex patient scheduling needs.
Takes ownership of resolving scheduling conflicts and communicates with the management team and care providers to resolve scheduling issues.
Collects pre-registration information to address outstanding Epic work queue accounts.
Performs outbound calls to perform Epic referral scheduling.
Ensures processing of requested record collection for patients and correspond with internal parties.
General faxing, filing, and mail sorting.
Contribute to the team by providing support and backup coverage as needed.
Works on escalated cases with higher complexity as assigned. Manage complex cases and troubleshoot as needed.
Helps to mentor other Specialists to resolve complex issues/cases. Escalated such cases to Supervisor for resolution. Ensures remedy is executed successfully.
Mentor assigned PatientService Specialists on how to deliver excellent service to patients while accurately and efficiently retrieving patient demographic and financial information.
Provide suggestions and recommendations to improve workflow, communication, and overall protocols in an effort to better serve the needs of the patients and department.
Performs other related duties as assigned.
Job Requirements:
High School Diploma or the equivalent required.
Minimum of 3 years of relevant experience including proficiency in medical terminology. The incumbent must demonstrate a strong proficiency in a wide range of scheduling complexity and related workflows.
Excellent customer service skills and the ability to maintain a pleasant and helpful demeanor through all situations.
Excellent skills in problem assessment, using good judgment, and collaborative problem-solving in complex and interdisciplinary settings.
Excellent verbal and written communication skills including interpersonal skills
Strong proficiency in Microsoft Office (Word & Excel) or similar software is required and an ability and willingness to learn new systems and programs.
Associates Degree or higher preferred.
Prior high volume customer service experience in a call center environment is preferred.
Bilingual (English/Spanish) is a plus
Hourly Rate Ranges: $24.76 - $30.21
Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.
61st Street Service Corporation
At 61
st
Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.
We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.
$24.8-30.2 hourly 60d+ ago
Scheduling Specialist
Hudson Regional Hospital
Patient service representative job in Secaucus, NJ
Job Description
* Serves as a liaison between doctor's offices, the hospital, and patients.
* Schedules appointments for various hospital departments and physician office visits.
* The scheduler receives routine functional guidance from the supervisor/manager of Patient Access concerning
resources to make appropriate patient referrals.
* Manual dexterity is required as is the ability to concentrate on detail in the midst of other activity.
* The scheduler will follow very specific protocols in scheduling and the collection of financial information.
* The scheduler assures that all patients have all information they need so that they will arrive on time and
prepared for their procedures and the hospital has all the information required to properly bill or services.
* Receives requests to schedule patients from referrals and schedules patients accordingly.
* Maintains open communication with other departments regarding scheduling changes.
* Properly verifies and obtain prior-authorization when needed.
* Follows up on any requests and/or messages left on work phone immediately.
* Coordinates transportation needs for patients appointments.
EDUCATION + EXPERIENCE REQUIREMENTS:
High school Diploma required. College Degree preferred.
2 or more years experience in hospital registration/patient access is desired.
2 or more years of hospital setting experience in scheduling is required.
Must have type speed of at least 45 WPM and basic experience with main frame computers, calculators,
copiers, FAX machines, and multi-line phone systems required
Knowledge of medical terminology
Must be through and able to follow detailed instructions
Must have excellent customer service skills
Ability to work with speed and accuracy while multi-tasking is required
$38k-64k yearly est. 15d ago
Patient Access Representative
Jag Physical Therapy 4.2
Patient service representative job in Jersey City, NJ
As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare environment, the delivery of quality patient care, and world-class customer service. Your responsibilities encompass greeting and assisting patients, managing appointments, maintaining accurate records, and providing essential administrative support. Additionally, you are responsible for obtaining authorizations and facilitating insurance-related processes to support the delivery of healthcare services.
Who We Are:
JAG Physical Therapy's care-first model of rehabilitation may be the change you are looking for! JAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our winning team! JAG has been honored by the area's top publications as the best in the business based on growth and outcomes and is considered the Gold Standard for physical therapy care by the Metro area's largest healthcare systems and insurance providers.
What You'll Love About Us:
Competitive pay
Support for ongoing education and training
Opportunities for advanced growth including team leader, regional manager, and director
Provided uniforms
Health, Dental, & Vision Benefits
HSA Options including dependent care, medical, and commuter benefits
$10,000.00 Term Life Insurance benefit at NO cost to employees
up to 3 weeks PTO
401(k) with company match
Yearly review for growth opportunities
Tuition discounts for employees and their families
TicketsAtWork and LifeMart company perks
Our workplace fosters a close-knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie
What You'll Need:
High school diploma or equivalent.
Completion of a medical assistant certificate program preferred.
1+ years of experience working as a medical receptionist/administrative assistant in the health care field.
Excellent organizational and time management skills
Strong interpersonal communication skills
Ability to work independently or as part of a team
Availability to travel throughout JAG locations for coverage. Following the JAG Travel policy.
What You'll Do:
Greeting patients and other visitors in the medical office.
Answer patient questions and provide assistance and directions when necessary.
Field all phone calls that arrive using our general office number.
Utilize medical office software to schedule new and follow-up appointments for patients.
Register new patients and update necessary records.
Distribute forms and paperwork to patients to ensure that required fields are completed appropriately.
Daily collection of patient financial responsibility
Maintain confidentiality of all patient records.
Completing and tracking insurance verifications, authorizations, and referrals.
Knowledge of Workers' Compensation and Auto claim submissions.
Perform other diverse duties as requested or required.
Important Disclaimer Notice:
The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Employee may be required to perform. The employer reserves the right to revise this at any time and to require Employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment. What you'll love about us section is based on full time employment with the company and is not guaranteed based on employment type.
$33k-41k yearly est. Auto-Apply 60d+ ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Dover, NJ?
The average patient service representative in Dover, NJ earns between $30,000 and $44,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Dover, NJ
$36,000
What are the biggest employers of Patient Service Representatives in Dover, NJ?
The biggest employers of Patient Service Representatives in Dover, NJ are: