Commercial Lines Customer Service Representative
Patient service representative job in Meridian, ID
Brown & Brown is seeking a Commercial Client Service Representative to join our growing team in Meridian, Idaho!
The Commercial Lines Customer Service Representative will be responsible for servicing client requests and questions, providing prompt, efficient, high-quality service, and assisting in the retention of existing accounts and quoting new business.
How You Will Contribute :
Provide service to existing clients via inbound calls, emails, and daily tasks
Make outbound phone calls to provide customer service
Quote and Bind insurance with various carriers for existing clients
Respond to requests for certificates of insurance or auto ID cards
Maintain a concern for timeliness and completeness on all service requests
Utilize an electronic filing manager to maintain documentation and compliance
Notate and file documents in our agency management system
Skills & Experience to Be Successful:
High school diploma or equivalent required
Knowledge of Microsoft Office 365 (Outlook, Excel, OneNote, etc.)
Strong oral and written communication skills
Strong typing skills
Exceptional customer service and interpersonal skills
Demonstrated critical thinking and problem-solving skills
1-3 years of Commercial Insurance experience
P&C license required or able to obtain within 90 days of hire
AMS360 experience
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Health Benefits
: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits
: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness
: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits
: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
Utilization Management Representative I
Patient service representative job in Meridian, ID
Our Utilization Management Rep will coordinate and manage incoming and outgoing correspondence to include referrals, prior authorizations, provider reconsiderations and other requests for service. Verify provider contracting status and member eligibility to include any applicable pre-existing period. Communicate and coordinate with providers to obtain and verify information related to such requests.
We're looking for Utilization Management Rep with:
2 years' relevant experience
What a day of a Utilization Management Rep would look like:
Review's member eligibility and benefit structure for requested referrals or prior authorizations.
Responds to incoming calls from internal and external customers via multiple types of media.
Review documentation and requests additional information needed to complete review of requested services.
Initializes, routes, and complete, as appropriate, request for services. Informs members and providers of determination.
Enters and maintains documentation per policy and procedures.
Completes correspondence according to established workflows.
Performs other duties and responsibilities as assigned.
Additional skills that we are looking for:
Good verbal and written communication skills
Medical terminology
Familiar with ICD10 and CPT coding
Problem Solving
As of the date of this posting, a good faith estimate of the current pay range is $20.93 to $29.29. The position is eligible for an annual incentive bonus (variable depending on company and employee performance).
The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, travel requirements, internal equity, business or organizational needs, and alignment with market data. At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer.
We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program.
We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies.
Reasonable accommodations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
Auto-ApplyCustomer Service Representative
Patient service representative job in Meridian, ID
Full-time Description
Customer Service Representative
We are seeking a dedicated and personable Customer Service Representative to join our dynamic team. This role offers an excellent opportunity to engage with customers, resolve inquiries, and contribute to a positive customer experience. Bilingual Spanish skills are a plus, helping us better serve our diverse client base.
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via phone, email, or chat
- Provide accurate information about products, services, and policies
- Resolve customer issues efficiently, escalating complex cases when necessary
- Maintain detailed records of customer interactions and transactions
- Collaborate with team members to improve service quality and processes
- Follow up with customers to ensure their satisfaction and continued engagement
Skills and Qualifications:
- Proven experience in customer service or a related role
- Excellent communication and interpersonal skills
- Ability to handle difficult situations with patience and professionalism
- Strong problem-solving skills and attention to detail
- Bilingual in English and Spanish is a plus
- Proficiency with customer service software and MS Office Suite
- Ability to work independently and as part of a team
- High school diploma or equivalent; additional education or certifications are a plus
Join our company and be part of a supportive, growth-oriented environment that values your contributions. We offer competitive benefits, ongoing training, and opportunities for career advancement.
Salary Description $18.00 - $25.00/HR D.O.E.
Customer Service Representative
Patient service representative job in Meridian, ID
Plumbing Solutions of Idaho in Meridian, ID is actively seeking a full-time Customer Service Rep (CSR) to join our amazing team. Are you organized and punctual? Do you enjoy providing exceptional customer service? Would you like to work for a plumbing company that values its employees? If so, please read on!
This dispatch position earns a competitive wage of $17-$20 per hour. We provide excellent benefits and perks, including health insurance with a company contribution, a health savings account (HSA), paid dental, paid vision, paid life insurance, short-term disability, a 401(k) with matching, an employee assistance program (EAP), paid time off (PTO), holidays, vacations, paid day off for your birthday. Our team regularly enjoys company-sponsored family-friendly events. Additionally, we offer our CSRs bonus incentives. If you are ready to be a part of a winning team, apply today!
ABOUT PLUMBING SOLUTIONS OF IDAHO
Over our 19+ years of service to our community, we have been recognized as a trusted name in-home services. We have a reputation for excellent customer service, and we set a high standard for ourselves. As a name that our community trusts, we always go above and beyond to earn our clients' trust and deliver results that live up to our legacy of quality.
Our team is full of efficient and reliable professionals who are friendly and welcoming. We enjoy a family-oriented culture and work together as a team. Our company values our employees, and we like to show our appreciation through performance rewards. In addition to excellent benefits and perks, we offer a supportive work environment! We want to welcome you to come join our team!
A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR)
In this CSR position, you play a very important role in our plumbing company. The first steps in performing a perfect service call rests with you! Your ability to book service calls and fill the schedule is essential to the team's success. Every day, you maintain the plumbing technicians schedule by booking incoming calls and scheduling outbound calls. With organization and the help of office resources you will prioritize calls based on job type urgency.
Maintaining a welcoming demeanor, you build sustainable relationships and trust with our customers through open and friendly communication. You easily handle customer objections, provide appropriate solutions in a timely manner, and follow up with clients to ensure issues are resolved. With great attention to detail, you keep records of customer interactions, process customer accounts, and file documents. Your role plays a pivotal part in helping our customers receive quick service. Our company could not function without you! You find great satisfaction in keeping us organized and efficient!
QUALIFICATIONS FOR A CUSTOMER SERVICE REP (CSR)
High school diploma
Customer support experience OR experience as a client service representative
Strong phone contact handling skills, including the ability to actively listen
Familiarity with customer relationship management (CRM) systems
Experience providing customer service over the phone would be a plus. Are you adaptable and helpful? Can you effectively prioritize multiple tasks? Are you organized and attentive to detail? Do you work well independently? If yes, you might just be perfect for this dispatch position!
WORK SCHEDULE FOR A CUSTOMER SERVICE REP (CSR)
This full-time position works Monday - Friday, 8 AM - 5 PM.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this dispatch job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 83642
Client Services Representative
Patient service representative job in Meridian, ID
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
Help our award-winning technology company run effectively as you take on big challenges and find solutions with a position in Operations.
Use your problem-solving skills to shape the way others see Paylocity. Launch your career with us!
In-Office: This is a 100% in-office role based at our Meridian, ID location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
Position Overview
As the Account Manager, I play a pivotal role in resolving client payroll and HR system challenges while fostering exceptional customer relationships through fundamental technical expertise. By effectively utilizing available resources and prioritizing issues, the Account Manager I deliver outstanding customer service. The role involves meeting performance metrics through a combination of inbound and outbound interactions, including phone conversations, Zoom meetings, and email exchanges. Serving as the primary point of contact within a dedicated client support team, the Account Manager assumes full responsibility for maintaining and enhancing client relationships.
Location: Meridian, ID
Compensation: $23.00/hour
Reports To: Client Services Team Lead
Schedule: In Office Monday - Friday, 9:00am - 6:00pm (MST)
Primary Responsibilities
* Issue Resolution - Maintain consistent availability, manage workloads for optimal accessibility, effectively troubleshoot and resolve client issues, and escalate when necessary.
* Client Focus - Champion clients' interests, delivering clear and effective resolutions. Collaborate with internal technical experts to provide optimal solutions.
* Timely Solution Delivery - Prioritize successful and punctual solution delivery in line with client requirements and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention & satisfaction.
* Leverage Resources - Appropriately leverage resources to source and validate answers, document issues while adhering to payroll policies, and ensure seamless client support. Embrace feedback and adapt behaviors as needed.
* Continued Learning - Dedicated to personal and professional growth, stay current by completing educational courses and assigned training within designated timeframes.
Expectations
* Dependability/Follow-Up: Proficiently multitask, respond promptly, and ensure timely follow-up.
* Problem Solve: Skillfully troubleshoot and resolve issues using knowledge, resources, and qualitative and quantitative information.
* Communication: Exhibit professional written and verbal communication consistently with internal and external stakeholders.
* Guidance - Provide clients with guidance on HR and Payroll best practices, software change management, and alignment with Paylocity products.
Education and Experience
Required
* Bachelor's degree in Business, Marketing, Communications, Organizational Leadership, International Business, Hospitality, Finance or Accounting, OR High School Diploma with a minimum of 2 years of relevant HCM experience
* Proficiency in Microsoft Office suite
* Strong written communication skills for business correspondence.
* Strong team player with attention to detail
* Self-starter with the ability to handle multiple projects at once.
* Essential skills: Analytical thinking, problem-solving, time management, communication, and decision-making.
Preferred
* CPP, FPC, APA, and/or SHRM-CP certified
* Experience in customer service or previous client interfacing role
* Experience in payroll and/or call center environment
Physical requirements
* Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
* Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact ***************************. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
The pay rate for this position is $23 /hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************
Customer Service Representative
Patient service representative job in Meridian, ID
A fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have an over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship. What You Will Receive
Earn competitive pay depending on your skills, experience, and availability
Work during traditional business hours with some flexibility - no nights or weekends!
Professional office with a friendly touch!
Excellent training and support
Branded apparel available (or business casual attire)
Responsibilities
Strong telephone and written communication skills
Dedication to excellent customer service
Outgoing personality; enjoys working with people
Able to manage small business details while working independently
Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint
Knowledge of home repair and light remodeling is a plus
Experience working in a Customer Service Role or Telemarketing Role preferred
Confident in selling over the phone.
Experience handling customer payments.
Competitive wages DOE plus performance bonus of $1,000 a month available. Benefits and incentive plans are available to qualified applicants. For immediate consideration, apply online via the application to the right. Check us out on the web at: *************************** Compensation: $14.00 - $17.00 per hour
Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers. We service the entire Treasure Valley area including: Boise, Meridian, Garden City, Eagle, Nampa, Caldwell, Star, Letha and the surrounding communities.
If you're interested in:
High earnings potential
A flexible schedule that you control
Using your skills to help improve other's lives
Handyman Connection might be a great fit for you.
Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991 (and we've been in Boise since 2003!). Each Handyman Connection franchise is locally owned and operated, backed by the company that helped launch the industry.
Auto-ApplyCustomer Service Representative (On-Call)
Patient service representative job in Meridian, ID
Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team? Let's Talk. Your Future Starts Here!
At Action Garage Doors, we're more than just a small business-we're a close-knit team with BIG goals and even bigger opportunities. If you're someone who loves working with people, enjoys solving challenges, and shines in a team-driven environment, we want
you
on our side.
We're on the lookout for a friendly, proactive, and driven Customer Service Representative to join our growing crew. This is more than just a job-it's a chance to build a meaningful career where you'll be empowered, appreciated, and given the tools to succeed.
What You'll Be Doing:
You'll be the voice of Action Garage Doors-supporting customers through phone, email, and chat while creating outstanding service experiences that keep them coming back. You'll:
Deliver
top-notch
service with a positive, empathetic, and professional approach.
Handle a high volume of calls with confidence and efficiency.
Work across multiple channels (email, chat, phone) to solve problems and provide updates.
Think on your feet, research solutions, and provide helpful, friendly responses.
Keep accurate records of customer interactions and transactions.
Recognize opportunities to recommend additional services that benefit the customer.
Work closely with technicians and team members to ensure seamless service.
Learn our services inside and out-becoming a go-to expert.
What We're Looking For:
1+ year in a customer service role (bonus points if it's in home services or tech!)
Excellent communication and active listening skills.
Strong organization, time management, and multitasking abilities.
Friendly, adaptable, and calm under pressure.
Familiarity with ServiceTitan is a big plus (but not required-we'll train you!).
A team player who's excited about growth and making a real impact.
High school diploma or equivalent.
Why You'll Love It Here:
Team-first culture where your contributions matter.
Opportunities for advancement-we love to promote from within!
Respect, recognition, and rewards for hard work and dedication.
Hands-on training and mentorship to help you shine.
A chance to build a career with a growing, respected local company.
This position is based in our Meridian, ID office-where great things are happening every day.
What we have to offer you!
Benefits - Health, Vision, Dental, PTO, Holidays, 401k and matching
Employee Discount
Employee Referral
You will be part of a world class family of residential services brands, that invests heavily in training and developing our people to position for continued success
Our focus on growth will create many opportunities to take on more responsibilities and develop into senior roles
Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Action may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer.
#GuildSP
Pay Range
$20 - $20 USD
By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.
Auto-ApplyService Reprepresentative
Patient service representative job in Meridian, ID
**At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!**
LabCorp seeking a Service Representative to join our team. In this position, you will be responsible for the pickup, transport, and delivery of medical specimens, lab supplies, and reports, while providing excellent service to our clients.
**Included with this position is a company vehicle to use for the route. In addition, for only $100 per month, you will have the option of taking this vehicle home with you and using it for personal use.**
**Work Schedule:** Monday - Friday 12:00 pm - 8:30 pm, additional days and hours may be required
**Work Location:** 1965 S Eagle Rd Ste 135, Meridian, ID 83642
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
**Benefits:** **Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please** click here (************************************************************** **.**
**Job Responsibilities:**
+ Load all necessary suppliers needed for the daily pickups
+ Complete daily pick up schedule in a timely manner
+ Deliver all daily picks to your branch at the end of your shift
+ Handle all specimens and lab samples in a safe and efficient manner
+ Safely operate a company vehicle and obey all traffic laws
+ Utilize handheld electronic device to manage daily picks up
+ Work directly with the dispatcher for additional pick-ups as needed
+ Evaluate traffic patterns, alternative routes, and weather conditions as needed
**Requirements:**
+ High School Diploma or equivalent is preferred
+ Must have a Valid Driver's License and clean driving record
+ Must be at least 21 years' old
+ Previous driver/courier experience is preferred
+ Customer service experience is a plus
+ Very punctual with strong time management skills
+ Strong attention to detail and organizational skills
+ Ability to problem solve customer issues
+ Able to lift up to 50 lbs.
**_If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!_**
**Labcorp is proud to be an Equal Opportunity Employer:**
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
**We encourage all to apply**
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site (**************************************************** or contact us at Labcorp Accessibility. (Disability_*****************) For more information about how we collect and store your personal data, please see our Privacy Statement (************************************************* .
Customer Service Representative - Meridian
Patient service representative job in Meridian, ID
This
combines
commitment
to
our
customers
satisfaction
with
consistent
quality
service
in
order
to
promote
professional
customer
service
This
performs
any
combination
of
light
cleaning
to
maintain
commercial
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in
a
clean
and
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HeShe
promotes sanitary as well as safety conditions to prevent contamination and injuries Physical Requirements This position demands good physical health HeShe will be physically required to lift carry walk sit stand push and pull while working a flexible schedule HeShe must be able to move continuously during working hours and be able to lift andor carry up to 25 pounds This position requires standing for long periods of time up to 10 hours a day Duties Greet and serve customers to include accepting creditdebit cards coupons and cash Operate various types of POS devices to process and complete retail sales transactions Assist in inventory control Clean and re stock restrooms Sweep and wet mop interior floors Sweep and pick up litter from exterior sidewalks parking areas and driveway Clean and stock refrigerated coolers Check date codes and front merchandise on gondola shelving and other store displays Clean and re stock gasoline and diesel dispensers and island valets Empty waste receptacles Clean storefront windows and entry doors Clean and re stock boiled peanuts merchandiser if applicable to your store Prepare cook and serve deli food items Brew coffee and tea Clean coffee and tea urns Put away retail inventory and supply deliveries Bag ice to re stock ice merchandiser Clean & re stock fountain area including fountain drink dispenser with BIB syrup & ice Gauge gasoline and diesel fuel storage tanks Tally shift receipts prepare and make safe drops and complete a Shift ReportComplete any task assigned by management Observe and comply with all Burns and Burns Incpolicies and procedures This above list is not intended to be all inclusive but merely illustrates the various types of job duties
Customer Service Representative - Meridian, ID
Patient service representative job in Meridian, ID
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Representative
Patient service representative job in Meridian, ID
MFCP (Motion & Flow Control Products, Inc. is the largest Parker Hannifin distributor and the premier unrivaled leader in motion and flow control solutions. We offer an expansive range of cutting-edge industrial systems and solutions designed to power the future of automation, hydraulics, pneumatics, aerospace, and beyond.
Position Summary:
Customer Service Representatives are responsible for receiving requests for quotations, orders, and lead-times from customers. CSR's prepare quotations on standard and non-standard items, write orders, and relay pertinent quote or order information to customers and suppliers. CSR's coordinate with other departments in handling purchase orders and providing service and support to customers and the Outside Sales Team.
Primary Duties:
Receives telephone, email, fax or walk-in requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from domestic customers, original equipment manufacturers, and distributors.
Provides support to the Outside Sales Team.
Uses our business ERP systems to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders. Ensures that correct codes are used for retrieving and inputting information.
Track and follow up on inquiries, quotations and orders through our ERP systems. Works closely with supplier and warehouse expeditors regarding deliveries of scheduled shipments.
Interface with our suppliers on technical, pricing and delivery issues in a timely manner.
Assist accounts receivable with payment and credit hold issues.
Address and resolve all customer requests and/or complaints utilizing a positive, creative approach.
Collaborate with all appropriate departments and personnel to ensure customer satisfaction
Please note this job description for Customer Service Representative is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Basic Requirements:
Must be over the age of 18 to apply.
Excellent written & oral communication and strong relationship building skills required.
Detail oriented with solid organizational skills and the ability to prioritize and multi-task in a fast-paced work environment.
Strong computer skills including use of MS Office (Word, Excel & Outlook), with a willingness to learn new software programs. Experience with P21 a plus.
Previous background should include knowledge of parts and nomenclature as well as a demonstrated ability to work well with customers and suppliers.
Experience with distribution and familiarity with our product lines, a plus.
Physical Demands and Work Environment:
Work environment for a Customer Service Representatives is mainly office, but may vary including:
Warehouse containing moving equipment.
Fluctuating temperature and inventory in various storage arrangements.
Office work, manufacturing, machine shops, agricultural operations, and any other specific business operations of current or potential vendors and customers.
The physical demands and work environment reflected are representative of those encountered by employees when performing the essential job functions.
Reasonable accommodations may be made to accommodate individuals with disabilities perform the essential functions of the job.
Salary:
Depends on experience
Benefits:
Competitive salary
Medical, Dental, Vision
401(k) Investment Plan
Life Insurance
Paid Holidays
3 Weeks Personal Time Off
Incentive Programs - Employee referral program
Earned Wage Access
Training and progressive development programs available
Candidates are subject to pre-employment criminal background, drug screen and DMV record review, along with possible reference checks.
The Fair Chance Act prohibits an employer from discriminating against anyone's conviction history before a job offer has been made. Candidates are subject to pre-employment criminal background, drug screen and possible DMV record review and along with reference checks. This Employer Participates in E-Verify.
Inside Sales and Customer Service Representative
Patient service representative job in Meridian, ID
We specialize in all things glass. Established in 1962 with one shop in Seattle, Wash., today Glass Doctor offers quick and affordable glass services to business, home, and auto owners at more than 270 locations across the United States and Canada. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process! We hire reliable, friendly, and customer service-focused glass professionals and office staff who are dedicated to creating a delightful customer experience. As Inside Sales and Customer Service Representative, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. This position is for you if you are self-motivated, energetic, and results oriented with a high level of work intensity and a bias for action. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis. Specific Responsibilities:
Meet or exceed monthly sales goals
Receive incoming calls in professional and courteous manner
Perform marketing and sales functions to sell additional work and earn business
Complete work orders, return customer calls, and respond to customer complaints
Perform other duties as needed which may include cross-training in related positions
Job Requirements:
Prior experience in the auto and/or flat glass industry is a plus
Computer literate, with working knowledge of work processing, business software and spreadsheet applications
Proficiency to navigate tablet based technology
Excellent communication skills
Good organizational and time management skills
Professional appearance and personality
Benefits: Benefits package varies by location We are actively interviewing for this position - Apply today and our hiring manager will follow-up!
Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own.
Notice
Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
Auto-ApplyCustomer Service Rep(07326) - 3327 N Eagle Rd. Suite 150
Patient service representative job in Meridian, ID
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
As part of our crew, your responsibilities will include:
Operating all equipment.
Stocking ingredients from delivery area to storage, work area, walk-in cooler.
Preparing products
Receiving and processing telephone orders.
Taking inventory and completing associated paperwork.
Cleaning equipment and facility approximately daily.
We offer flexible scheduling and competitive wages for all team members.
Domino's is an equal opportunity employer.
Requirements
Must be 16 years of age or older
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.
Company Information
At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Patient Care Coordinator PRN
Patient service representative job in Nampa, ID
Part-time Description
Schedule: M - F anytime 7 am - 7 pm
Pay Range: $18 - $20/hour
Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training
The Position:
Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you'll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare.
What You'll Do:
Greet and check in patients, creating a friendly and professional first impression
Manage physical therapists' schedules using our scheduling software
Collect co-pays, co-insurance, deductibles, and private payments at time of service
Answer phones and respond to emails with exceptional customer service
Maintain HIPAA compliance and confidentiality in all patient interactions
Keep the front desk and waiting area organized, efficient, and welcoming
Assist with medical record updates and administrative tasks
What We're Looking For:
Previous front office, medical receptionist, or customer service experience preferred
Comfort using Microsoft Office and learning a scheduling software
Strong communication and multitasking skills
Friendly, team-oriented personality with a professional demeanor
Willingness to learn and grow in a healthcare setting
Why Join Us:
Supportive team culture with mentorship at every stage of your career
Room to grow into roles in medical billing, office management, or clinic operations
Work that makes a difference by helping patients on their journey to recovery
Requirements
High school diploma or equivalent
Friendly, professional communication skills
Comfortable using computers and learning new software
Able to multitask in a fast-paced clinic
Reliable and punctual
Customer service or office experience preferred
Salary Description $18 - $20/hour
Customer Service Representative
Patient service representative job in Caldwell, ID
Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for a Customer Service Representative at our manufacturing facility located in Caldwell, ID.
Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.
For more information about our company, access Dexter's web site at ********************
JOB DESCRIPTION
The Customer Service Representative is responsible for answering customer inquiries, processing orders, resolving complaints and requests for refunds, exchanges, and adjustments; as well as provides customers with product, pricing, and shipping information. Specific duties include:
* Responding to customer inquiries both in person and over the phone.
* Maintain system information including product pricing and availability.
* Enter customer orders, suggesting the purchase of additional products and providing technical assistance to customers when needed.
* Contact truck run customers for orders and ensuring that orders are placed on a timely basis.
* Make same-day follow-up calls to customers regarding backorders and delivery dates.
* Actively participate in company-defined sales initiatives to solicit potential customers, and existing customers whose sales have declined.
* Research customer service complaints and answer customer questions; consult with management for direction to resolve complaints.
* Research all customer warranty and/or return requests, completing the appropriate forms and documentation pertinent to the problem.
* Track shipments as necessary.
* Other duties as assigned.
Minimum Qualifications
QUALIFICATIONS
* The ideal candidate will have excellent communication and interpersonal skills.
* High school diploma or equivalent.
* One or more years of customer service experience.
* Excellent computer and phone skills.
* Strong customer service skills and the ability to develop product knowledge to specify and recommend appropriate products to our customers.
Dexter provides on-the-job training including technical product training, business system training, and company policy and procedure training.
We care for our people. Here are some of our great, comprehensive Benefits:
* Dexter offers a competitive wage
* Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA
* 3% profit sharing in our Safe Harbor program
* 401(k) Plan with company contributions
* Opportunities for internal career development and growth
Apply now to join an industry leader and make a difference in what we do for the customers we serve!
Equal Opportunity Employer
Offers of employment are contingent upon successfully passing a background check and drug screen. Dexter Axle Company is an equal opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, creed, religion, national origin, gender, age, disability, veteran status, citizenship status or any other characteristic protected by federal, state or local law.
Work Authorization
Dexter will only employ those who are legally authorized to work in the United States or Canada. We do not provide sponsorship. Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Patient Service Representative
Patient service representative job in Ontario, OR
Patient Service Representative RESPONSIBLE TO: Practice Manager FLSA STATUS: Non-Exempt Purpose of this Position: Patient Service Representatives (PSR) are responsible to assist with patient appointment needs of the clinic, check in, payment collection, appointment schedules and insurance verifications. The incumbent will utilize the electronic health record system to access confidential patient information and schedules in order to assist the patient and provide the clinic staff and providers with needed information. PSR's are expected to be friendly and provide excellent customer service ensuring patients are informed and well cared for while waiting for their appointment.
Requirements
Qualifications:
* High School Diploma or equivalent is required.
* Previous customer service experience is required; healthcare/medical office experience, medical terminology and healthcare insurance experience is preferred; electronic health record experience is a plus and medical terminology is preferred.
* Excellent communication skills; exhibit a friendly and cheerful disposition with a strong customer service focus.
* Previous computer experience preferred, including MS Word, Excel and Outlook.
* Accurately type 45-50 wpm.
* Bilingual - English/Spanish preferred. Spanish required in some locations and for some shifts.
Primary responsibilities:
* Greet patients as they check in and register patients according to established protocols.
* Assist patients to complete all necessary forms and documentation including medical insurance.
* Ensure patient data, registration and billing information is accurate and up to date.
* Inform patients of medical office procedures, policies and any delays/changes to their appointment.
* Move patients through appointment as scheduled (arrive, check in and check out).
* Answer incoming phone calls, manage inquiries and direct calls as necessary.
* Transfer calls as required by the established proto col.
* Schedule patient appointments.
* Collect co-pays and payments.
* Enroll patients in the sliding fee scale program according to established policy.
* Enter charges, payments and adjustments daily.
* File registration cards, encounters, daily journal report, sign in sheets daily.
* Respond and comply to requests for information.
* Verify insurance eligibility and Primary Care Physician (PCP).
* Verify and balance cash drawer to end of the day journal report.
* Scan documents into the practice management system.
* Ensure all patients are called for reminder appointments daily.
* Ensure all patients that miss their appointments are called following protocol.
* Maintain stock of forms and office supplies.
* Ensure reception area is well maintained, neat and clean.
* Assist with meeting quality measures by completing tasks related to VFHC initiatives.
* Safeguard patient privacy and confidentiality.
* Complete other duties as assigned.
Physical requirements:
* Must be able to lift 25 lbs.
* Continuous sitting, standing, walking.
* Correctable vision and hearing.
* The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
* The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
Customer Service Representative
Patient service representative job in Meridian, ID
Job Description
Plumbing Solutions of Idaho in Meridian, ID is actively seeking a full-time Customer Service Rep (CSR) to join our amazing team. Are you organized and punctual? Do you enjoy providing exceptional customer service? Would you like to work for a plumbing company that values its employees? If so, please read on!
This dispatch position earns a competitive wage of $17-$20 per hour. We provide excellent benefits and perks, including health insurance with a company contribution, a health savings account (HSA), paid dental, paid vision, paid life insurance, short-term disability, a 401(k) with matching, an employee assistance program (EAP), paid time off (PTO), holidays, vacations, paid day off for your birthday. Our team regularly enjoys company-sponsored family-friendly events. Additionally, we offer our CSRs bonus incentives. If you are ready to be a part of a winning team, apply today!
ABOUT PLUMBING SOLUTIONS OF IDAHO
Over our 19+ years of service to our community, we have been recognized as a trusted name in-home services. We have a reputation for excellent customer service, and we set a high standard for ourselves. As a name that our community trusts, we always go above and beyond to earn our clients' trust and deliver results that live up to our legacy of quality.
Our team is full of efficient and reliable professionals who are friendly and welcoming. We enjoy a family-oriented culture and work together as a team. Our company values our employees, and we like to show our appreciation through performance rewards. In addition to excellent benefits and perks, we offer a supportive work environment! We want to welcome you to come join our team!
A DAY IN THE LIFE OF A CUSTOMER SERVICE REP (CSR)
In this CSR position, you play a very important role in our plumbing company. The first steps in performing a perfect service call rests with you! Your ability to book service calls and fill the schedule is essential to the team's success. Every day, you maintain the plumbing technicians schedule by booking incoming calls and scheduling outbound calls. With organization and the help of office resources you will prioritize calls based on job type urgency.
Maintaining a welcoming demeanor, you build sustainable relationships and trust with our customers through open and friendly communication. You easily handle customer objections, provide appropriate solutions in a timely manner, and follow up with clients to ensure issues are resolved. With great attention to detail, you keep records of customer interactions, process customer accounts, and file documents. Your role plays a pivotal part in helping our customers receive quick service. Our company could not function without you! You find great satisfaction in keeping us organized and efficient!
QUALIFICATIONS FOR A CUSTOMER SERVICE REP (CSR)
High school diploma
Customer support experience OR experience as a client service representative
Strong phone contact handling skills, including the ability to actively listen
Familiarity with customer relationship management (CRM) systems
Experience providing customer service over the phone would be a plus. Are you adaptable and helpful? Can you effectively prioritize multiple tasks? Are you organized and attentive to detail? Do you work well independently? If yes, you might just be perfect for this dispatch position!
WORK SCHEDULE FOR A CUSTOMER SERVICE REP (CSR)
This full-time position works Monday - Friday, 8 AM - 5 PM.
ARE YOU READY TO JOIN OUR TEAM?
If you feel that you would be right for this dispatch job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 83642
Service Reprepresentative
Patient service representative job in Meridian, ID
At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!
LabCorp seeking a Service Representative to join our team. In this position, you will be responsible for the pickup, transport, and delivery of medical specimens, lab supplies, and reports, while providing excellent service to our clients.
Included with this position is a company vehicle to use for the route. In addition, for only $100 per month, you will have the option of taking this vehicle home with you and using it for personal use.
Work Schedule: Monday - Friday 12:00 pm - 8:30 pm, additional days and hours may be required
Work Location: 1965 S Eagle Rd Ste 135, Meridian, ID 83642
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Job Responsibilities:
Load all necessary suppliers needed for the daily pickups
Complete daily pick up schedule in a timely manner
Deliver all daily picks to your branch at the end of your shift
Handle all specimens and lab samples in a safe and efficient manner
Safely operate a company vehicle and obey all traffic laws
Utilize handheld electronic device to manage daily picks up
Work directly with the dispatcher for additional pick-ups as needed
Evaluate traffic patterns, alternative routes, and weather conditions as needed
Requirements:
High School Diploma or equivalent is preferred
Must have a Valid Driver's License and clean driving record
Must be at least 21 years' old
Previous driver/courier experience is preferred
Customer service experience is a plus
Very punctual with strong time management skills
Strong attention to detail and organizational skills
Ability to problem solve customer issues
Able to lift up to 50 lbs.
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyPatient Care Coordinator
Patient service representative job in Emmett, ID
Full-time Description
Schedule: Full-Time, Monday - Friday during clinic hours
Pay Range: $17 - $19/hour
Benefits: Health, dental, vision insurance, 401(k) with employer match, PTO, Wellness perks
Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training
The Position:
Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you'll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare.
What You'll Do:
Greet and check in patients, creating a friendly and professional first impression
Manage physical therapists' schedules using our scheduling software
Collect co-pays, co-insurance, deductibles, and private payments at time of service
Answer phones and respond to emails with exceptional customer service
Maintain HIPAA compliance and confidentiality in all patient interactions
Keep the front desk and waiting area organized, efficient, and welcoming
Assist with medical record updates and administrative tasks
What We're Looking For:
Previous front office, medical receptionist, or customer service experience preferred
Comfort using Microsoft Office and learning a scheduling software
Strong communication and multitasking skills
Friendly, team-oriented personality with a professional demeanor
Willingness to learn and grow in a healthcare setting
Why Join Us:
Supportive team culture with mentorship at every stage of your career
Room to grow into roles in medical billing, office management, or clinic operations
Work that makes a difference by helping patients on their journey to recovery
Requirements
High school diploma or equivalent
Friendly, professional communication skills
Comfortable using computers and learning new software
Able to multitask in a fast-paced clinic
Reliable and punctual
Customer service or office experience preferred
Salary Description $17 - $19/Hour
Customer Service Representative
Patient service representative job in Meridian, ID
Job DescriptionA fast-paced local office of an International Franchise has an opening for a Customer Service Representative. Our customers love us! We have an over 50% repeat/referral customer base and are seeking additional office support for our growing business. Handyman Connection is a locally owned and operated, well-established Home Improvement Company dedicated to excellent customer service and quality workmanship.
What You Will Receive
Earn competitive pay depending on your skills, experience, and availability
Work during traditional business hours with some flexibility no nights or weekends!
Professional office with a friendly touch!
Excellent training and support
Branded apparel available (or business casual attire)
Responsibilities
Strong telephone and written communication skills
Dedication to excellent customer service
Outgoing personality; enjoys working with people
Able to manage small business details while working independently
Manage time and responsibilities - scheduling, customer support, job tracking, billing, staff communications, phone calls, etc.
Confident with typical office equipment and computer skills - especially Microsoft products such as Outlook, Excel, Word, CRM, PowerPoint
Knowledge of home repair and light remodeling is a plus
Experience working in a Customer Service Role or Telemarketing Role preferred
Confident in selling over the phone.
Experience handling customer payments.
Competitive wages DOE plus performance bonus of $1,000 a month available. Benefits and incentive plans are available to qualified applicants. For immediate consideration, apply online via the application to the right. Check us out on the web at: ***************************