Patient service representative jobs in Fleming Island, FL - 560 jobs
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Choose your schedule - Earn At Least $1365 For Your First 120 Trips, Guaranteed.
Uber 4.9
Patient service representative job in Fernandina Beach, FL
Earn at least $1365 driving with Uber when you complete your first 120 trips in 30 days.
Why Uber?
Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).
What you need to know:
Signup in seconds: Get started today and we'll provide support along the way.
Get paid fast: Cash out up to 5X a day with Uber's Instant Pay.
Guaranteed earnings: Earnings guaranteed for your first 120 trips with Uber.
Flexible schedule: You control when and where you drive.
24/7 support: The app gives you turn-by-turn directions, and access 24/7 support if you need help.
What you need to get started:
21 years old or older
A 4-door vehicle
A valid U.S. driver's license and vehicle insurance
At least one year of driving experience in the U.S. (3 years if you're under 23 years old)
Additional Information:
If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider driving with Uber and earn extra money. We also welcome drivers who have worked with other peer-to-peer ridesharing or driving networks. Drivers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries. Driving with Uber is a great way to supplement your part time or full time income. Uber welcomes applicants year round - summer, winter, fall, spring, and holiday.
Sign up to drive with Uber and earn $1365*-if not more-when you complete 120 trips in your first 30 days. Terms apply.
*This is a promotional offer and is only available to new drivers who have never previously signed up to drive or deliver with Uber; and complete the minimum trip threshold in their city within 30 days of signing up to drive. Any tips and promotions you make are on top of this amount. Limited time only. Offer and terms are subject to change. Click through to read full terms and conditions.
$25k-33k yearly est. 3d ago
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Choose your schedule - Earn At Least $1365 For Your First 120 Trips, Guaranteed.
Uber 4.9
Patient service representative job in Interlachen, FL
Earn at least $1365 driving with Uber when you complete your first 120 trips in 30 days.
Why Uber?
Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).
What you need to know:
Signup in seconds: Get started today and we'll provide support along the way.
Get paid fast: Cash out up to 5X a day with Uber's Instant Pay.
Guaranteed earnings: Earnings guaranteed for your first 120 trips with Uber.
Flexible schedule: You control when and where you drive.
24/7 support: The app gives you turn-by-turn directions, and access 24/7 support if you need help.
What you need to get started:
21 years old or older
A 4-door vehicle
A valid U.S. driver's license and vehicle insurance
At least one year of driving experience in the U.S. (3 years if you're under 23 years old)
Additional Information:
If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider driving with Uber and earn extra money. We also welcome drivers who have worked with other peer-to-peer ridesharing or driving networks. Drivers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries. Driving with Uber is a great way to supplement your part time or full time income. Uber welcomes applicants year round - summer, winter, fall, spring, and holiday.
Sign up to drive with Uber and earn $1365*-if not more-when you complete 120 trips in your first 30 days. Terms apply.
*This is a promotional offer and is only available to new drivers who have never previously signed up to drive or deliver with Uber; and complete the minimum trip threshold in their city within 30 days of signing up to drive. Any tips and promotions you make are on top of this amount. Limited time only. Offer and terms are subject to change. Click through to read full terms and conditions.
$25k-33k yearly est. 1d ago
Customer Service Representative
Brightway Insurance 4.4
Patient service representative job in Jacksonville, FL
Brightway Insurance is a leading property and casualty insurance distribution company with over 300 franchise locations in 35 states. We pride ourselves on delivering exceptional customer experiences and empowering our agents with innovative tools and support. We are currently seeking Customer ServiceRepresentative (CSR) to join our team
Position Summary:
As a CSR, you will play a key role in ensuring our clients receive excellent service and support. You'll assist both new and existing customers by answering questions, processing changes to policies, handling billing inquiries, and supporting sales efforts when needed.
Responsibilities:
Provide exceptional customer service to policyholders via phone, email, and in-person interactions
Assist clients with policy changes, billing inquiries, claims, and general insurance questions
Educate clients on available coverages, products, and discounts
Maintain accurate records in our CRM and carrier systems
Collaborate with agents and producers to ensure a seamless customer experience
Support retention efforts by identifying opportunities for cross-selling and upselling
Qualifications:
High school diploma or equivalent required; college degree a plus
4-40 Customer Service License required
1+ years of experience in insurance or a customer service-related role preferred
Strong communication and interpersonal skills
Detail-oriented with excellent organizational abilities
Proficient in Microsoft Office Suite and comfortable learning new software
Why Join Us?
Competitive salary plus performance bonuses
Opportunities for career growth and professional development
Supportive team environment
Work that makes a difference in people's lives
$27k-33k yearly est. 5d ago
Medical Front Office Receptionist and Scheduler # 1 hr. to apply
Advanced Medical Centers 4.2
Patient service representative job in Jacksonville, FL
Job Description
ATTENTION application to this position requires completion of 3 pre-interview assessments that take about 1 hour to complete. One of them requires a computer and takes about 35 min. Advanced Medical Centers is a premier provider of comprehensive physical medicine services, neuropathy treatment options, spinal decompression and men's health and wellness.
We are seeking a customer-focused dynamic individual to join our team as a Medical Front Desk Receptionist and Patient Educator. As the first point of contact for our clinic, you will play a crucial role in providing exceptional service to our patients while ensuring smooth clinic operations.
Salary: $19.00 - $24.00 per hour base pay
We also offer PTO after 90 day probationary period, performance based commission, and bonuses.
This position involves a variety of tasks including answering phones, checking patients in and out, collecting fees for services, scheduling appointments.
Responsibilities:
● Answering Phones:
* Greet patients and answer incoming calls promptly and professionally.
* Provide information about clinic services, appointment availability, and general inquiries.
* Direct calls to appropriate staff members or departments as needed.
● Checking Patients In:
* Welcome patients warmly as they arrive for their appointments.
* Verify patient information and update records as necessary.
* Ensure patients complete necessary paperwork and forms accurately and efficiently.
● Checking Patients Out:
* Process payments for services rendered, including copays, deductibles, and other fees.
* Provide receipts and documentation for patient transactions.
* Schedule follow-up appointments as needed and provide appointment reminders.
● Collecting Fees for Services:
* Explain billing and payment options to patients and assist with financial arrangements as
needed.
* Maintain accurate records of payments received and reconcile cash at the end of each
day.
● Scheduling Appointments:
* Manage appointment scheduling software to book and confirm patient appointments.
* Coordinate scheduling adjustments and cancellations to optimize clinic efficiency.
* Follow up with patients to reschedule missed appointments and fill cancellations
promptly.
● Patient Education and Case Management:
* Educate patients and their spouse about their chronic condition with provided tools.
* Help patients choose a recommended care plan and determine payment options.
* Weekly online training required and training in Tampa 2 days every 6 weeks strongly encouraged.
Requirements/Responsibilities
Requirements:
FOLLOW THE DIRECTIONS IN THIS POST TO BE CONSIDERED
IF YOU DO NOT leave the voice message and complete the assessments as instructed YOU WILL NOT be considered.
* Well spoken and professional appearance.
* Ability to handle our scheduling and patient care software systems.
* Prior experience in a medical office is highly desirable.
* Pre-hire assessments to be completed located here: (may need to cut/paste) ************************************************************************************************
You will need to leave a voice message for the hiring manager stating why you are a great candidate for this position. **************
Some of these requirements are designed to demonstrate your ability to follow directions
There are three assessments that will have to be completed prior to consideration for an interview. You may need to cut and paste the web URL into your browser.
DO NOT COMPLETE THE SAME ASSESSMENT MULTIPLE TIMES
There is a pre-hire assessment that will need to be filled out here:
https://www.office-testing.com/candidate?TypeTest=PRESELECT&ID=1473&crc=**********3221385
There is a Recrutec assessment here:
https://www.office-testing.com/candidate?TypeTest=RECRUT&ID=1473&crc=**********3221385
There is a PSS assessment (requires a computer and 35 min.) here:
https://www.office-testing.com/candidate?TypeTest=PSSA&ID=1473&crc=**********3221385
Do not forget to leave a VOICE message at **************
Special Instructions
Please do not send any emails, resumes, or call directly to our offices.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which SHOULD include a Resume, a voice message left at ************** detailing why you are a great fit for this position, and a Cover Letter. There are three assessments that will have to be completed prior to consideration for an interview. URL or Links to all here: ************************************************************************************************
You may need to cut and paste the web URL into your browser.
Do not forget to leave a VOICE message at **************
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$19-24 hourly 1d ago
Care Coordinator - Hourly
Wellbox Inc.
Patient service representative job in Jacksonville, FL
Requirements
What We're Looking For
Active Compact LPN license
At least 2 years of clinical experience (care coordination preferred)
Tech confidence: you're comfortable using EMRs, Microsoft Office, and other digital tools
Strong communication and problem-solving skills
Schedule & Compensation
Full-time, 40 hours/week | Monday-Friday between 8 AM - 6 PM in the patient's time zone
Orientation + Training (First 2 Months): $20/hr
Monthly Bonus Potential (up to $525)
Referral Bonuses: Up to $1,000
Salary Description 20-26.50 Hr
$20 hourly 60d+ ago
Patient Care Coordinator
Mobile Medical 4.2
Patient service representative job in Jacksonville, FL
Job Description
Join the Team at Mobile Medical - Where Compassionate Care Meets Innovation!
At Mobile Medical, we are passionate about bringing high-quality primary care directly to patients in the comfort of their own homes. Our mission is to deliver holistic, patient-centered care that enhances quality of life and helps individuals thrive in their familiar surroundings. Guided by compassion, integrity, and innovation, we are committed to providing care that makes a meaningful and lasting impact. As a growing team of dedicated healthcare professionals, we offer the resources and support needed to help you succeed and grow in your career.
Location:
This position is based in South Jacksonville, FL. The position is an in-office opportunity, and the schedule is Monday-Friday, 8:30 AM-5:00 PM.
Your Role as a Mobile Medical Patient Care Coordinator (Navigator):
Assist in patient care by processing provider orders after visits.
Coordinate home health services, labs, DME, radiology, and other diagnostic services.
Collaborate with the healthcare team and maintain compliance with medical record policies.
Complete prior authorizations for patients as needed.
Process medication refills and manage home health updates.
Qualifications:
Some college (required)
Medical Assistant certification (preferred)
One year of medical office experience (required), including front-of-office doctor's office experience (check-in/check out)
Prior authorization experience (specifically through Availity, United Healthcare portal, and CoverMyMeds)
Ability to work in a high-call environment
eClinicalWorks experience (required)
Highly organized and able to multitask
Self-motivated with strong attention to detail.
Excellent customer service and communication skills
Proficiency in Microsoft Office
Why Choose Mobile Medical?
At Mobile Medical, we value our team members as much as our patients. Whether you're an experienced professional or new to mobile healthcare, you'll find a supportive and rewarding environment here.
Professional Development: Ongoing training, mentorship opportunities, and support for career development.
Comprehensive Benefits:
Enjoy
three weeks of PTO and annually increases to four weeks after five years.
Earn
quarterly bonuses based on individual and team performance.
Plan for the future with our
401(k) options
.
Employee Assistance Program (EAP), pet insurance, legal assistance, and employee referral bonuses.
Health, dental, vision, and HSA options.
Mileage reimbursement or company vehicle (per company policy).
Data plan reimbursement.
Join Mobile Medical and become part of a compassionate, innovative team providing mobile healthcare.
Apply today to make a meaningful impact in the lives of our patients!
*********************************
Your application for employment may require the successful completion of an AHCA Level 2 background screening. For more information regarding Care Provider Background Screenings conducted by Clearinghouse, please visit the FL Clearinghouse website at *********************************
Monday-Friday, 8:30 AM-5:00 PM
$27k-36k yearly est. 20d ago
Patient Access Specialist I
Nemours
Patient service representative job in Jacksonville, FL
Nemours is seeking a Patient Access Specialist I (Full-Time), to join our team in Jacksonville, Florida.
The Patient Access Specialist I is responsible for providing exemplary service in accordance with Nemours Standards of Behaviors and performs registration functions accurately. Meets or exceeds collection standard by timely verification of insurance benefits and determines financial responsibility by creating a good faith estimate when applicable. Meets or exceeds accuracy standard goals by verifying and updating demographics, insurance information, PCP and/or referral physician, pharmacy of preference when required for each encounter. Explains all essential and legal forms for each service type and collects any patient responsibility or outstanding balance at the time of service.
Ensures all financial assessments, eligibility, and benefits are accurate. Collects all patient responsibility amount due for services rendered, adheres to end of day business processing standard verifying cash analysis and receipts balances.
Properly identifies patients, accurately updates demographics information, and secures the required forms to ensure compliance with regulatory and NCH policies.
Registers bedside admissions utilizing the workstation on wheels or downtime process when necessary or performs pre-registration workflow when assigned.
Understands HIPAA privacy rules and ability to use discretion when discussing patient related information that is confidential in nature as needed to perform duties.
Resolves all patient accounts subject to departmental standards including clearing the various Workqueues, as assigned, to ensure accuracy.
Ability to cross cover registration functions to support the Patient Financial Services department as needed.
Practices and displays Nemours' Standards of Behavior while adhering to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.
Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments in a clear and respectful manner.
Completes all mandatory training and education in a timely manner, as well as participate in huddles and/or department meetings as scheduled. Meets attendance requirements, and maintains schedule flexibility, as required. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime.
Check in/check out patients in a timely manner.
Schedule appointments according to office scheduling policies.
All other duties as assigned by supervisor or manager.
Job Requirements
High School Diploma required. Specialized (1 year of training beyond high school)
Minimum three (3) months of experience required.
Must have Medical Office or Call Center experience.
Customer Service and Healthcare experience preferred.
Bilingual (English/Spanish) preferred.
EPIC experience preferred.
$25k-32k yearly est. Auto-Apply 15d ago
Patient Access Specialist I
The Nemours Foundation
Patient service representative job in Jacksonville, FL
Nemours is seeking a Patient Access Specialist I (Full-Time), to join our team in Jacksonville, Florida.
The Patient Access Specialist I is responsible for providing exemplary service in accordance with Nemours Standards of Behaviors and performs registration functions accurately. Meets or exceeds collection standard by timely verification of insurance benefits and determines financial responsibility by creating a good faith estimate when applicable. Meets or exceeds accuracy standard goals by verifying and updating demographics, insurance information, PCP and/or referral physician, pharmacy of preference when required for each encounter. Explains all essential and legal forms for each service type and collects any patient responsibility or outstanding balance at the time of service.
Ensures all financial assessments, eligibility, and benefits are accurate. Collects all patient responsibility amount due for services rendered, adheres to end of day business processing standard verifying cash analysis and receipts balances.
Properly identifies patients, accurately updates demographics information, and secures the required forms to ensure compliance with regulatory and NCH policies.
Registers bedside admissions utilizing the workstation on wheels or downtime process when necessary or performs pre-registration workflow when assigned.
Understands HIPAA privacy rules and ability to use discretion when discussing patient related information that is confidential in nature as needed to perform duties.
Resolves all patient accounts subject to departmental standards including clearing the various Workqueues, as assigned, to ensure accuracy.
Ability to cross cover registration functions to support the Patient Financial Services department as needed.
Practices and displays Nemours' Standards of Behavior while adhering to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.
Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments in a clear and respectful manner.
Completes all mandatory training and education in a timely manner, as well as participate in huddles and/or department meetings as scheduled. Meets attendance requirements, and maintains schedule flexibility, as required. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime.
Check in/check out patients in a timely manner.
Schedule appointments according to office scheduling policies.
All other duties as assigned by supervisor or manager.
Job Requirements
High School Diploma required. Specialized (1 year of training beyond high school)
Minimum three (3) months of experience required.
Must have Medical Office or Call Center experience.
Customer Service and Healthcare experience preferred.
Bilingual (English/Spanish) preferred.
EPIC experience preferred.
$25k-32k yearly est. Auto-Apply 15d ago
Patient Access Specialist I
Nemours Foundation
Patient service representative job in Jacksonville, FL
Nemours is seeking a Patient Access Specialist I (Full-Time), to join our team in Jacksonville, Florida. The Patient Access Specialist I is responsible for providing exemplary service in accordance with Nemours Standards of Behaviors and performs registration functions accurately. Meets or exceeds collection standard by timely verification of insurance benefits and determines financial responsibility by creating a good faith estimate when applicable. Meets or exceeds accuracy standard goals by verifying and updating demographics, insurance information, PCP and/or referral physician, pharmacy of preference when required for each encounter. Explains all essential and legal forms for each service type and collects any patient responsibility or outstanding balance at the time of service.
* Ensures all financial assessments, eligibility, and benefits are accurate. Collects all patient responsibility amount due for services rendered, adheres to end of day business processing standard verifying cash analysis and receipts balances.
* Properly identifies patients, accurately updates demographics information, and secures the required forms to ensure compliance with regulatory and NCH policies.
* Registers bedside admissions utilizing the workstation on wheels or downtime process when necessary or performs pre-registration workflow when assigned.
* Understands HIPAA privacy rules and ability to use discretion when discussing patient related information that is confidential in nature as needed to perform duties.
* Resolves all patient accounts subject to departmental standards including clearing the various Workqueues, as assigned, to ensure accuracy.
* Ability to cross cover registration functions to support the Patient Financial Services department as needed.
* Practices and displays Nemours' Standards of Behavior while adhering to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.
* Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments in a clear and respectful manner.
* Completes all mandatory training and education in a timely manner, as well as participate in huddles and/or department meetings as scheduled. Meets attendance requirements, and maintains schedule flexibility, as required. Exhibits effective time management skills by monitoring time and attendance to limit use of unauthorized overtime.
* Check in/check out patients in a timely manner.
* Schedule appointments according to office scheduling policies.
* All other duties as assigned by supervisor or manager.
Job Requirements
* High School Diploma required. Specialized (1 year of training beyond high school)
* Minimum three (3) months of experience required.
* Must have Medical Office or Call Center experience.
* Customer Service and Healthcare experience preferred.
* Bilingual (English/Spanish) preferred.
* EPIC experience preferred.
$25k-32k yearly est. Auto-Apply 14d ago
Supervisor, Care Coordinators (IDD)
Independent Living Systems 4.4
Patient service representative job in Jacksonville, FL
We are seeking a Supervisor, Care Coordinators (IDD) to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Supervisor, Care Coordinators (IDD) plays a pivotal role in overseeing and guiding a team of care coordinators who support individuals with intellectual and developmental disabilities (IDD). This position ensures that care coordination services are delivered effectively, compassionately, and in alignment with regulatory standards and organizational goals. The supervisor is responsible for fostering a collaborative team environment that promotes professional growth, high-quality service delivery, and positive outcomes for members. By monitoring case management activities, providing training, and facilitating communication between care coordinators and other healthcare professionals, the supervisor enhances the overall care experience for individuals served. Ultimately, this role drives continuous improvement in care coordination processes to support the health, safety, and well-being of people with IDD.
Minimum Qualifications:
Bachelor's degree in social work, nursing, psychology, or a related health care field.
Minimum of three years of experience in care coordination or case management, preferably working with individuals with intellectual and developmental disabilities.
At least one year of supervisory or team leadership experience in healthcare or social services setting.
Strong knowledge of IDD-related services, community resources, and relevant regulatory requirements.
Proficiency in documentation, reporting, and use of electronic health records or case management software.
Relevant experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, healthcare administration, or a related discipline.
Certification in case management or care coordination (e.g., CCM, ACM).
Experience working within Medicaid waiver programs or other public health initiatives serving individuals with IDD.
Demonstrated success in quality improvement initiatives or program development.
Bilingual abilities or experience working with diverse populations.
Responsibilities:
Lead, mentor, and supervise a team of care coordinators specializing in intellectual and developmental disabilities to ensure high-quality service delivery.
Monitor and evaluate care coordination activities to ensure compliance with organizational policies, state and federal regulations, and best practices.
Facilitate regular team meetings, training sessions, and professional development opportunities to enhance staff skills and knowledge.
Collaborate with healthcare providers, families, and community resources to develop and implement individualized care plans that meet member needs.
Manage caseload distribution, performance evaluations, and address any operational challenges to maintain efficient and effective care coordination.
$24k-32k yearly est. Auto-Apply 6d ago
Patient Accounts - ER Registration (PAC) Weekend Shift (PRN)
Medlink Management Services 3.7
Patient service representative job in Lake Butler, FL
Part-time Description
Lake Butler Hospital is seeking a dedicated and compassionate ER Registration Clerk to join our emergency department team. The ideal candidate will be responsible for managing patient check-in, verifying insurance, and handling various administrative tasks in a fast-paced and often high-pressure environment. This is a vital role in ensuring that patients receive prompt and efficient care from the moment they arrive at our emergency room.
If you looking for a rewarding career in a family atmosphere? We hope you'll consider the Patient Access Coordinator PRN Weekend night shift position.
Job Summary:
Performs registration functions for patients being processed through the hospital Emergency Room area, all outpatient services to include Rehabilitation, Laboratory, Radiology, CAT scan, Wound Care, surgery, and inpatient services. Completes all required paperwork to ensure appropriate financial arrangements and to allow treatment at the time of patient encounter. Performs required data entry relative to patient's insurance verifications and follow-up. Implements necessary collection efforts, to include patient and insurance contacts.
Duties and Responsibilities:
Receives patients needing Emergency Room treatment, Inpatient Services or Outpatient Services.
Notifies appropriate staff of patient's arrival.
Obtains demographic and payment information and ensures completion of the Emergency Room/Outpatient and Inpatient information on CPSI to complete the registration process.
Completes all other necessary paperwork as required (i.e., Promissory Note, Financial Assessment, Billing Policies, Notifying of Privacy Practices, Informed Consent, Financial Disclosure, Assignment of Benefits, Work-Comp First Visit, Work-Comp Fraudulent Statement, Patient Information Sheet, HCRA Application and Financial Agreement).
Responsible for making sure that all paperwork is signed or initialed by the patient and witnessed.
More details included on the official job description.
Lake Butler Hospital is a critical access hospital providing 24-hour emergency services, inpatient hospitalization, swing bed program, rehabilitation services, outpatient laboratory, and outpatient radiology (X-ray, ultrasound, and CT Scan) services to Union County and the surrounding counties. We are devoted to providing all members of our community with premier-quality health care in a compassionate and inviting environment.
Requirements
Education: Requires high school diploma or equivalent.
Experience: 1 year experience related to medical/hospital setting required. Insurance and over the counter collections experience preferred.
Skills: Excellent grammar and communication skills. Strong customer service skills.
Knowledge: Knowledge of medical terminology preferred.
Abilities: Accurate, mature, flexible person who is meticulous to detail. Self-starter. Displays responsibility to confidentiality aspects of medical/financial information. Pleasant attitude in dealing with the public and various levels of staff. Ability to type 45 wpm, use a 10-key calculator. Ability to read and understand the benefits for all insurances.
Equipment Used for Job: Computer, Calculator, Fax Machine, Xerox Machine, Telephone System.
Lake Butler, Alachua, Gainesville, High Springs, Lake City, Macclenny, Fort White, Glen Saint Mary, Starke, Keystone
Patient Registration, ER Registration, Patient Accounts, Emergency Room, ER, Emergency Department, ED, ER Clerk, Registrar, Registration Clerk, PAC
$24k-32k yearly est. 60d+ ago
Patient Representative
Clay Eye Physicians & Surgeons
Patient service representative job in Jacksonville, FL
Job DescriptionDescription:
We're Still Growing and Hiring---Come Join our Team!
Our Ophthalmic PatientRepresentatives serve as the first point of contact for patients entering the facility. They greet and check-in patients, verify information and enter it into the system, collect payments for services, answer the phone, schedule appointments, and file paperwork.
Benefits Offered
401K, Dental, Life, Medical, Vision
Requirements:
$24k-30k yearly est. 2d ago
Front Desk Coordinator - Jacksonville, FL
The Joint Chiropractic 4.4
Patient service representative job in Jacksonville, FL
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset:
-Driven to climb the company ladder!
-Possess a winning attitude!
-Have a high school diploma or equivalent (GED).
-Complete transactions using point of sale software and ensure all patient accounts are current and accurate
-Have strong phone and computer skills.
-Have at least one year of previous Sales Experience.
-Participate in marketing/sales opportunities to help attract new patients into our clinics
-Be able to prioritize and perform multiple tasks.
-Educate Patients on wellness offerings and services
-Share personal Chiropractic experience and stories
-Work cohesively with others in a fun and fast-paced environment.
-Have a strong customer service orientation and be able to communicate effectively with members and patients.
-Manage the flow of patients through the clinic in an organized manner
* This is not an entry level position and marketing experience is preferred *
Essential Responsibilities:
-Providing excellent services to members and patients.
-The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
-Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
-Answering phone calls.
-Re-engaging inactive members.
-Staying updated on membership options, packages and promotions.
-Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
-Maintain the cleanliness of the clinic and organization of workspace
-Confident in presenting and selling memberships and visit packages
-Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fran
$24k-30k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Sonrava
Patient service representative job in Gainesville, FL
We are looking for a Patient Care Coordinator to join the team!
The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
Greet and welcome patients in a timely, professional and engaging manner
Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
Contact patients to follow up on visits and to build lasting patient relationsships
Ensure compliance with health, privacy, and safety regulations
Travel as needed for training and to perform job functions
Benefits for FT Employees
Healthcare Benefits (Medical, Dental, Vision)
Paid time Off
401(k)
Employee Assistance Program
Qualifications
Qualifications
Minimum of high school diploma or equivalent required
At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
Experience with dental practice management software such as Denticon/Dentrix preferred
Excellent communication skills to interact with patients, office staff, and third party stakeholders
Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$25k-40k yearly est. Auto-Apply 48d ago
Patient Care Coordinator
Sonrava Health
Patient service representative job in Gainesville, FL
We are looking for a Patient Care Coordinator to join the team! The Patient Care Coordinator (PCC) serves as the key liaison for our patients and ensures a seamless and welcoming experience. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. The PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales.
Responsibilities
Responsibilities
* Greet and welcome patients in a timely, professional and engaging manner
* Maintain a productive daily schedule and schedule future appointments in coordination with patients and dental staff
* Provide patient consultations and communicate information about recommended treatments, cost of service, insurance coverage and payment options
* Contact patients to follow up on visits and to build lasting patient relationsships
* Ensure compliance with health, privacy, and safety regulations
* Travel as needed for training and to perform job functions
Benefits for FT Employees
* Healthcare Benefits (Medical, Dental, Vision)
* Paid time Off
* 401(k)
* Employee Assistance Program
Qualifications
Qualifications
* Minimum of high school diploma or equivalent required
* At least 2 years of customer service role, sales, receptionist, or equivalent preferably in a healthcare or dental setting
* Experience with dental practice management software such as Denticon/Dentrix preferred
* Excellent communication skills to interact with patients, office staff, and third party stakeholders
* Attention to detail in maintaining patient records and managing financial transactions
Western Dental Services, Inc. and all relevant affiliates are Equal Opportunity Employers.
$25k-40k yearly est. Auto-Apply 48d ago
Patient Representative - Check Out
The Cardiac & Vascular Institute 3.8
Patient service representative job in Gainesville, FL
THE CARDIAC AND VASCULAR INSTITUTE is a cardiology practice in Gainesville FL. We are passionate about providing cardiovascular care to the people of North Central Florida. We are proud to be certified as a GREAT PLACE TO WORK . We are seeking a CHECK-OUT RECEPTIONIST to join our team. The position is in zip code 32605. Visit our web page: **************
JOB TITLE: Check-Out Receptionist
GENERAL SUMMARY OF DUTIES: Create and modify patient appointment and testing schedules.
LOCATION: Gainesville
FLSA STATUS: Non-exempt
ESSENTIAL FUNCTIONS:
Work the check-out desk as patients complete their appointment.
Books, coordinates and reschedules patient appointments using Intergy EHR.
Verifies necessary information and records in the medical record
Answers questions regarding patient appointments and testing
Updates profile on patients
Attends meetings as required
Cross train in scheduling and check-out.
Other duties as assigned.
EDUCATION: High School Diploma or equivalent
EXPERIENCE: Minimum one year experience in a health care setting. Knowledge of medical terminology is desirable. Intergy experience is desirable.
SKILLS:
Skill in operating a computer and copy machine
Skill in screening and directing calls in a pleasant and expeditious manner
Skill in customer service by pleasantly dealing with all callers and effectively serving as clinic liaison.
ABILITIES:
Ability to speak clearly and concisely
Ability to read, understand, and follow oral and written instruction
Ability to establish and maintain effective working relationships with patients, employees, and the public
Ability to respond to stressful/emergency situations in a calm and effective manner.
ENVIRONMENTAL / WORKING CONDITIONS: Work is performed in an office environment. Involves frequent telephone contact with patients. Work may be stressful at times. Interaction with others is constant and interruptive. Some exposure to communicable diseases.
PHYSICAL/MENTAL DEMANDS: Work requires hand dexterity for telephone and office machine operation, stooping and bending to files and supplies, sitting for extended periods of time. Manual dexterity for using a calculator and computer keyboard. Occasional stress from dealing with upset patients and/or emergency situations.
$28k-32k yearly est. 60d+ ago
Patient Care Coordinator Home Health - Full Time
Brooks Rehabilitation 4.6
Patient service representative job in Jacksonville, FL
For 50 years,
Brooks Rehabilitation
, headquartered in Jacksonville, Fla., has been a comprehensive source for physical rehabilitation services. As a nonprofit organization, Brooks operates one of the nation's largest inpatient rehabilitation hospitals in the U.S. with 160 beds, one of the region's largest home healthcare agencies, 40 outpatient therapy clinics, a Center for Inpatient Rehabilitation in partnership with Halifax Health in Daytona Beach, the Brooks Rehabilitation Medical Group, two skilled nursing facilities, assisted living and memory care. Brooks will treat more than 60,000 patients through its system of care each year. In addition, Brooks operates the Clinical Research Center, which specializes in research for stroke, brain injury, spinal cord injury and more to advance the science of rehabilitation. Brooks also provides many low or no cost community programs and services such as the Brooks Clubhouse, Brooks Aphasia Center and Brooks Adaptive Sports and Recreation to improve the quality of life for people living with physical disabilities. Brooks Rehabilitation proudly employs over 2,500 clinicians and staff across the state of Florida. We are looking for exceptional people to join our culture of caring and bring our mission to life.
Location Overview: 6676 Corporate Center Parkway Jacksonville Fl, 32216
Position Summary: The Patient Experience Coordinator engages the patient and caregiver in ongoing meaningful dialogue to establish and maintain a positive and supportive relationship with the goal of ensuring patient & family satisfaction. The coordinator facilitates the referral from all referrals sources by making contact with the patient and family to ensure understanding of home health. The coordinator gets all necessary information to meet insurance guidelines for acceptance into home health. Medicare guidelines being the strictest this position ensure patients have had a face to face, PDGM diagnosis and appropriate clinical orders. The Coordinator facilities an effective safe discharge from the referral source. The Coordinator works hand in hand with Central Intake Department to ensure all demographic, payer information is correct. . The coordinator investigates, resolves, documents and reports concerns and compliments to home health leadership and appropriate team members. The Coordinator follows the patient until the patient is admitted to the home health setting. If the patient is hospitalized during their stay with home health the coordinator follows the patient until home health is reestablished.
Job Responsibilities:
Represents Brooks mission, vision, and values at all times
Adheres to policies regarding attendance, conduct, grooming, and dress code.
Complies with professional, regulatory, ethical and legal standards.
Adheres to Agency HIPAA compliance and patient confidentiality standards.
Maintains a clean and safe environment; identifies and reports hazards.
Meets all requirements for mandatory in-services and annual training.
Promotes a positive image of Brooks Rehabilitation Home Health to outside agencies and the public.
Able to prioritize workload in a meaningful manner and remain organized
Participates in performance improvement activities as needed.
Exhibits excellent service to patients, visitors, physicians, and co-workers.
Communicates in a professional and courteous manner
Handles multiple assignments with accuracy and in a timely manner
Ability to accept responsibility and direction
Presents in a professional way to all case managers and referral sources.
Is a resource for patients until they are admitted to home health.
Works with referral sources to ensure all demographics, payer information, clinical orders, including all F2F requirements are met for all Medicare and Commercial insurance if it is mandated.
Insures all clinical orders outline all necessary supplies needed for the patient to be at home.
Markets to community
Coordinates work to achieve maximum productivity and efficiency; recognizes and establishes priorities.
Demonstrates appropriate judgment, requesting assistance as needed.
Is highly accountable for quality, quantity and timeliness of work
Maintains a pleasant and professional demeanor at all times ensuring that behavior is consistent with organizational values and policies.
Works cooperatively with all staff & departments in support of agency needs and goals.
Demonstrates knowledge of home health regulations and standards.
Provides back up assistance to the Account Executives as needed.
Accepts other duties as assigned willingly and pleasantly.
Job Qualifications:
Prefer Rn or LPN due to need for ICD10 knowledge and appropriate clinical orders
High School Diploma or GED, college degree preferred
General knowledge of medical terminology, supply management, central supply
$23k-32k yearly est. Auto-Apply 7d ago
Medical Payroll, Billing, and Collections Specialist
Nursecore 4.0
Patient service representative job in Gainesville, FL
Job DescriptionMedical Payroll, Billing, and Collections SpecialistNurseCore has an exciting opportunity for you! We are seeking a Medical Payroll, Billing, Collections for our Gainesville, Forida location. As a national leader in home care services and medical staffing, we offer competitive compensation, benefits and the chance to build a rewarding and fulfilling career. If you're motivated, enthusiastic, and have experience in medical billing and collections, we want you to be on our team! Join us at the heart of healthcare, apply today!
Responsibilities
The Medical Payroll, Billing, and Collections Specialist is responsible for preparing field payroll and customer billing for processing to ensure accurate and timely delivery of payroll payments to employees, invoices and collecting payments from customers including third party insurance.
Compiles and reviews for accuracy all required billing and payroll reports and provides information to Branch Director and Corporate Payroll Department as required
Prints, reviews and mails invoices within company timeframe, including required documentation required by payor to process claim
Prints accounts receivable reports and provides copy to Branch Director on weekly basis
Reviews accounts receivable reports for short pays, unapplied payments and skipped invoices
Researches information and contacts clients in timely manner to resolve issues
Maintains on-going contact with clients to ensure prompt payments on all accounts
Sets up new staffing clients, ensuring pay/bill reflect contracted agreement
Requests credit checks on all new accounts and communicates same to Branch Director for decision regarding credit limits
Sets up new homecare clients and tracks, including:
Verify Insurance
Enter all information in ContinuLink on new homecare clients, including plan of care, pay/bill table, units/billing codes
Track physician's orders and plan of care for signatures
Monitor care authorizations weekly
Assist in maintaining clinical files
Processes all time slips within ContinuLink system weekly, in timely manner to include review and approval for billing and payroll
Investigates discrepancies; make adjustments and corrections as needed
Processes instant/advance checks for field employees in accordance with established company policy and timelines
Maintains complete payroll, billing and collection documentation and files
Assists in other areas of the office as needed
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Competence
To perform the job successfully, an individual should demonstrate the following competencies:
Good grammar, voice and diction
Basic computer and keyboarding skills
Excellent customer service skills (friendly, courteous and helpful)
Be able to read, write, and understand English.
Excellent attention to detail
Work well in a team environment
Able to maintain confidential information
Good time management skills
Education and Experience
High School diploma or equivalent
Two-three years related experience in medical billing and collections. Health care experience preferred.
Experience should emphasize problem-solving skills.
Computer Skills
Computer skills (excel, word, accounting software) Medicaid billing, accounts receivable, collections.
Beneficial Skills and Experience
Work experience in a home care or staffing environment.
#INDFL
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$28k-35k yearly est. 11d ago
Medical Front Office Receptionist and Scheduler # 1 hr. to apply
Advanced Medical Centers 4.2
Patient service representative job in Jacksonville, FL
Description ATTENTION application to this position requires completion of 3 pre-interview assessments that take about 1 hour to complete. One of them requires a computer and takes about 35 min. Advanced Medical Centers is a premier provider of comprehensive physical medicine services, neuropathy treatment options, spinal decompression and men's health and wellness.
We are seeking a customer-focused dynamic individual to join our team as a Medical Front Desk Receptionist and Patient Educator. As the first point of contact for our clinic, you will play a crucial role in providing exceptional service to our patients while ensuring smooth clinic operations.
Salary: $19.00 - $24.00 per hour base pay
We also offer PTO after 90 day probationary period, performance based commission, and bonuses.
This position involves a variety of tasks including answering phones, checking patients in and out, collecting fees for services, scheduling appointments.
Responsibilities:
● Answering Phones:
* Greet patients and answer incoming calls promptly and professionally.
* Provide information about clinic services, appointment availability, and general inquiries.
* Direct calls to appropriate staff members or departments as needed.
● Checking Patients In:
* Welcome patients warmly as they arrive for their appointments.
* Verify patient information and update records as necessary.
* Ensure patients complete necessary paperwork and forms accurately and efficiently.
● Checking Patients Out:
* Process payments for services rendered, including copays, deductibles, and other fees.
* Provide receipts and documentation for patient transactions.
* Schedule follow-up appointments as needed and provide appointment reminders.
● Collecting Fees for Services:
* Explain billing and payment options to patients and assist with financial arrangements as
needed.
* Maintain accurate records of payments received and reconcile cash at the end of each
day.
● Scheduling Appointments:
* Manage appointment scheduling software to book and confirm patient appointments.
* Coordinate scheduling adjustments and cancellations to optimize clinic efficiency.
* Follow up with patients to reschedule missed appointments and fill cancellations
promptly.
● Patient Education and Case Management:
* Educate patients and their spouse about their chronic condition with provided tools.
* Help patients choose a recommended care plan and determine payment options.
* Weekly online training required and training in Tampa 2 days every 6 weeks strongly encouraged. More Requirements/Responsibilities Requirements:
FOLLOW THE DIRECTIONS IN THIS POST TO BE CONSIDERED
IF YOU DO NOT leave the voice message and complete the assessments as instructed YOU WILL NOT be considered.
* Well spoken and professional appearance.
* Ability to handle our scheduling and patient care software systems.
* Prior experience in a medical office is highly desirable.
* Pre-hire assessments to be completed located here: (may need to cut/paste) ************************************************************************************************
You will need to leave a voice message for the hiring manager stating why you are a great candidate for this position. **************
Some of these requirements are designed to demonstrate your ability to follow directions
There are three assessments that will have to be completed prior to consideration for an interview. You may need to cut and paste the web URL into your browser.
DO NOT COMPLETE THE SAME ASSESSMENT MULTIPLE TIMES
There is a pre-hire assessment that will need to be filled out here:
https://www.office-testing.com/candidate?TypeTest=PRESELECT&ID=1473&crc=**********3221385
There is a Recrutec assessment here:
https://www.office-testing.com/candidate?TypeTest=RECRUT&ID=1473&crc=**********3221385
There is a PSS assessment (requires a computer and 35 min.) here:
https://www.office-testing.com/candidate?TypeTest=PSSA&ID=1473&crc=**********3221385
Do not forget to leave a VOICE message at ************** Special Instructions Please do not send any emails, resumes, or call directly to our offices.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which SHOULD include a Resume, a voice message left at ************** detailing why you are a great fit for this position, and a Cover Letter. There are three assessments that will have to be completed prior to consideration for an interview. URL or Links to all here: ************************************************************************************************
You may need to cut and paste the web URL into your browser.
Do not forget to leave a VOICE message at **************
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$19-24 hourly 13d ago
Care Coordinator (IDD Pilot Program)
Independent Living Systems 4.4
Patient service representative job in Gainesville, FL
We are seeking a Care Coordinator IDD to join our team at Independent Living Systems (ILS). ILS, along with its affiliated health plans known as Florida Community Care and Florida Complete Care, is committed to promoting a higher quality of life and maximizing independence for all vulnerable populations.
About the Role:
The Care Coordinator for the IDD Pilot Program plays a pivotal role in managing and facilitating comprehensive care plans for individuals with intellectual and developmental disabilities. This position ensures that participants receive coordinated, person-centered services that promote their health, well-being, and independence. The Care Coordinator acts as a liaison between healthcare providers, community resources, families, and the individuals themselves to streamline access to necessary supports and services. By monitoring progress and adjusting care plans as needed, the role contributes to improved health outcomes and quality of life for program members. Ultimately, the Care Coordinator's core functions include assessing individual needs, developing a person-centered support plan, coordinating services and care, and serving as the enrollee's advocate.
Minimum Qualifications:
With the following qualifications, have a minimum of two (2) years of relevant experience working with individuals with intellectual developmental disabilities:
Bachelor's degree in social work, sociology, psychology, gerontology, or related social services field.
Bachelor's degree in field other than social science
Registered Nurse (RN) licensed to practice in the state of Florida.
Licensed Practical Nurse (LPN) with a minimum of four (4) years of relevant experience working with individuals with intellectual developmental disabilities.
Relevant professional human service experience may substitute for the educational requirement on a year-for-year basis.
Preferred Qualifications:
Master's degree in social work, public health, or a related discipline.
Certification in care coordination or case management (e.g., CCM, CCRC).
Experience with Medicaid waiver programs or other disability support services.
Familiarity with behavioral health interventions and supports.
Responsibilities:
Serve as the primary point of contact for the enrollee and their authorized representatives.
Assess needs, identify care gaps, and develop a person-centered support plan.
Coordinate services and care across the continuum and facilitate communication with providers and community resources.
Provide education and support on available resources and self-advocacy.
Maintain accurate documentation and ensure compliance with policies, regulations, and quality standards.
$24k-33k yearly est. Auto-Apply 6d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Fleming Island, FL?
The average patient service representative in Fleming Island, FL earns between $25,000 and $36,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Fleming Island, FL