Patient service representative jobs in Radnor, PA - 1,875 jobs

Patient Care Coordinator Department: Patient Support Center/Call Center Reports To: Sr. Director Operations FLSA Non-Exempt Primary Function: The incumbent is responsible for executing program requirements, managing daily workflow, providing accurate and complete data input, managing pre-certifications, and providing high levels of customer service. Our core Patient Support Center hours are 8:00am to 11:00pm EST, Monday through Friday, and 8:00am to 8:00pm EST, Saturday and Sunday. Job Scope and Major Responsibilities: Complete prescription intake process including verification of insurance coverage Assist physician's offices through the prior authorization and appeals process Research financial assistance options for patients through copay cards, foundations, and assistance programs Coordinate prescription processing and delivery with dispensing pharmacies Manage and triage high volume of customer service phone calls while managing day to day operations Build relationships with physicians, manufacturer sales representatives, pharmacies, patients, and other team members to optimize workflow and achieve program goals Ensure proper documentation of process flow from prescription initiation through completion Provide timely updates to physicians, pharmacies, and manufacturers regarding prescription status Interface with IT department to improve system functionality and workflow Attend team meetings to support ongoing program development Other responsibilities as assigned Success in this position is defined by high levels of customer service and timely processing of prescriptions through all phases Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”) Performance Criteria: Performance in this role is measured by accurate and timely routing of referrals and reporting as well as high levels of customer service. Required Qualifications: Minimum of 2 years pharmacy experience preferred Previous work experience in a call center environment or customer service role preferred General knowledge of pharmacy laws, practices and procedures Knowledge of common medical terms/abbreviations and pharmacy calculations Understanding of insurance and third-party billing systems Skill to prioritize and work in a fast-paced environment Exemplary communication, organization, and time management skills Capability of working independently and as a member of a team Ability to preserve confidentiality of protected health information (PHI) Proficient in MS Word, Excel and Outlook Possess and maintain professional demeanor and courteous attitude Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws .

Job Description Greater Philadelphia Health Action *************** your total healthcare home with one of the largest healthcare practices in Philadelphia is seeking highly skilled and compassionate Vietnamese/English-speaking Patient Centered Representative (PCR) to help serve our patients in South Philadelphia. GPHA offers GREAT PAY and EXCELLENT BENEFITS to include UPPER TIER medical, dental and vision plans, and 401(k) with LUCRATIVE company match! PCR's greet patients and visitors to the health centers in a friendly and courteous manner; provide direction/information to patients, visitors, guests and sales representatives professionally and cordially; teach and assist patients with patient Kiosk; and complete accurate registration process in GPHA's Electronic Practice Management (EPM) System Must have High School Graduate or equivalent diploma required; typing speed of at least 60 words per minute and telephone skills; CPR certified; Minimum of 2 years' experience in a healthcare setting, and/or the combination of certificates relative to the Registration Assistant/Front Desk position desirable; comprehensive knowledge of insurance policies, medical terminology, and anatomy preferred; Knowledge of HMO/Managed Care practices preferred; fundamental knowledge of patient/provider scheduling modules. At Greater Philadelphia Health Action, Inc. (GPHA), we respect diversity and promote equity through action, advocacy, and policy through a dedicated team of representatives committed to listening, learning, and enacting systemic change. We create different channels, outlets, and programs to enhance safe spaces within GPHA, creating a shared understanding and language around justice, diversity, equity, and inclusion. GPHA is an Equal Opportunity Employer. GPHA does not and will not discriminate in employment and personnel practices to include hiring, transferring and promotion practices on the basis of race, color, sex, age, handicap, disability, religion, religious creed, ancestry, national origin, or any other basis prohibited by applicable law.

Jobs for Humanity is partnering with Cooper University Health Care to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Cooper University Health Care Job Description About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees by providing competitive rates and compensation, a comprehensive employee benefits programs, attractive working conditions, and the chance to build and explore a career opportunity by offering professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description This position has a strong emphasis on customer service to our patients. Must ensure quality patient scheduling, positive telephone etiquette and customer satisfaction in support of the mission of Cooper University Hospital. Serve as the front line contact person for all incoming patients. Greet, register, schedule, collect point of service copays and provide general information to patients and their families using AIDET. Must have the ability to be organized, take independent action and project Cooper's values to both customer and co-workers. Serves as patient's non-clinical navigator during discharge coordination. Experience Required Minimum one year of recent registration or billing experience working in a medical facility preferred. Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. Epic experience preferred. Excellent organizational, written/verbal communication and teamwork skills. Demonstrated performance of excellent customer service skills. Education Requirements High School Diploma or equivalent required Special Requirements Customer service oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. Must possess excellent communication skills both verbal and written. Must be skilled in the use of computers.

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager

Full-time Description Looking for a career where you can make a meaningful impact every day? If you're passionate about helping individuals access the care they need, COMHAR invites you to join our team as a Patient Access Specialist. In this vital role, you'll support individuals and families seeking services, ensuring they experience a smooth, compassionate, and welcoming start to their care journey. Full-Time | Available In the Philadelphia, PA 19133 Area| Must Be Bilingual (Spanish Speaking) Rate: $17.00 Scheduled: Monday-Friday 11:30AM - 8:00PM Job Summary The Patient Access Specialist plays a critical role in ensuring that individuals and families seeking services at COMHAR receive a welcoming, efficient, and supportive entry into care. This position is responsible for completing patient registration, verifying insurance, scheduling appointments, and providing clear communication about services and processes. As the first point of contact, the Patient Access Specialist helps individuals accessing services navigate the system with compassion and professionalism. By ensuring accuracy, timeliness, and superior customer service, this role directly supports COMHAR's mission to provide high-quality, person-centered care to the communities we serve. Key Responsibilities Greet and assist patients in person, by phone, or online with professionalism and empathy. Complete patient registration, scheduling, and check-in/out processes accurately. Verify insurance coverage and obtain prior authorizations as needed. Collect co-pays, deductibles, and outstanding balances following organizational guidelines. Maintain accurate patient records in the electronic medical record (EMR) system. Collaborate with clinical staff, billing teams, and other departments to support seamless patient flow. Ensure compliance with HIPAA and all organizational policies and procedures. Answer general inquiries and provide clear communication about appointments, insurance, and financial responsibilities. Resolve registration or scheduling issues efficiently and escalate complex matters when appropriate. Employees are eligible for generous benefit options including but not limited to: Full-time and Part-time employees enjoy a comprehensive benefits package including medical, vision, and dental insurance, life and disability coverage, a 403(b) retirement plan, paid time off, tuition reimbursement, an employee assistance program, and additional voluntary options such as disability, accident, and pet insurance. Requirements Patient Access Specialist Job Requirements: High school diploma or GED required. Associate's degree preferred. 2-4 years of administrative. medical office, behavioral health, or office support experience required. Previous experience as an Office Manager, Administrative Assistant, or Executive Assistant strongly preferred. Bilingual proficiency in English and Spanish, with strong reading and writing skills, is preferred not required About COMHAR: COMHAR is a nonprofit human-services organization dedicated to empowering individuals, families, and communities to live healthier, self-determined lives. Our mission is: “To provide health and human services that empower individuals, families and communities to live healthier, self-determined lives.” Serving the Philadelphia region since 1975, COMHAR provides a wide continuum of behavioral health, intellectual and developmental disability, substance use, and social support services. With programs that include outpatient treatment, residential services, community-based recovery centers, supportive housing, and specialized services for children, families, and diverse populations, COMHAR delivers person-centered care rooted in dignity, respect, and community integration. Today, COMHAR's team supports more than 5,500 people each month, helping individuals build stability, independence, and meaningful connections in their communities. COMHAR strictly follows a zero-tolerance policy for abuse. COMHAR is proud to be an Equal Opportunity Employer. We maintain a drug-free workplace. COMHAR, Inc. is a not-for-profit community-based health and human service organization founded in 1975. We do not discriminate in services or employment on the basis of race, color, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, past or present receipt of disability-related services or supports, marital status, veteran status, or any other class of persons protected by federal, state or local law. Salary Description $17.00/HR

BILINGUAL Medical Receptionist - FULL TIME - TUES thru SAT Join a valuable and inspiring field by providing direct service abortion care and related services. Full-Time Hours available Tues-Saturday at Philadelphia Women's Center, a state licensed ambulatory surgical center located in Center City Philadelphia. PWC has delivered excellence in abortion and reproductive healthcare since 1972. In this fast-paced medical environment team members are committed to advocating and caring for women seeking legal, safe, compassionate abortion care, in addition to assistance for adoption services and prenatal care. Responsibilities include (Experience in one or more preferred): Performing patient check-in, chart preparation Meeting with patients to collect payments, dealing with all insurance and payment issues and working with outside organizations to secure funding for patients Reconciling deposits and completing all required tracking paperwork Our team welcomes committed, experienced individuals with a strong work ethic, sense of humor and a desire to be a part of a team. The right candidates want to work with a diverse patient population, can multi-task and appreciate being challenged by a fast-paced work environment. The right candidates also have a strong commitment to the full range of reproductive health care, the desire to advocate for all our patients in a friendly, professional and compassionate manner and to provide accurate information in an empathetic, non-judgmental manner. The ideal candidate has: Effective verbal and written communication skills Strong computer skills (Electronic Health Record experience a plus!) Previous cash-handling / bookkeeping / medical office billing experience Ability to multitask, strong attention to detail and excellent time management skills Bilingual Spanish/English candidates sought , other languages considered. Staff members who speak more than one language interpret for non-English speaking patients and their loved ones throughout their experience. New graduates are welcome to apply, some patient care / customer service experience is required PWC is committed to continuous improvement and we believe that all people must have access to high quality, compassionate and respectful reproductive healthcare. PWC is an active member of the Abortion Care Network and accredited by the National Abortion Federation and PA Department of Health. This is an incredible opportunity to be a part of an amazing team who love their work and seek to exceed patient expectations every day. Full-Time hours Tuesday through Saturday - no nights - no holidays - no call Benefits: competitive pay rate, medical, dental, vision, life, Aflac, 401k with employer match. For more information on PWC please visit: ******************************************************

About the Role The Patient Access Representative position is responsible for greeting and assisting patients in a prompt, courteous, and professional manner and receiving/answering incoming telephone calls in the same manner, as applicable. The Patient Access Representative is to be cross-trained in all aspects of reception to supply sufficient coverage. Certain duties may vary based on office location and department structure. What You'll Be Doing Greets patients and visitors in a prompt, courteous, and helpful manner. Effectively handles the patient check-in/checkout process. Answers calls addressing appointment times, patient requests and general inquiries within the scope of their position. Reviews patient's chart for accuracy prior to upcoming appointment and ensures all required information is included for the physician to see the patient. Performs scanning and sorting within EMR system Verifies and updates current insurance information with the Patient Collects Patient payments Performs all other duties as assigned. What We Expect from You High School Diploma Interact professionally and positively with all patients, colleagues, managers and executive team Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPPA compliance in all daily tasks. One year of experience working in a medical practice or in a health insurance organization Excellent verbal and written communication skills Prior use of EMR systems preferred Travel to other clinics as needed Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have thorough knowledge in computer information systems. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Travel Travel is primarily local during the business day. Salary Range: $20.00 - $28.00 per hour The compensation range listed reflects the anticipated base pay for this position. Actual compensation will be determined based on factors such as relevant experience, education, skills, and work location. What We are Offer You At U.S. Urology Partners, we are guided by four core values. Every associate living the core values makes our company an amazing place to work. Here “Every Family Matters” Compassion Make Someone's Day Collaboration Achieve Possibilities Together Respect Treat people with dignity Accountability Do the right thing Beyond competitive compensation, our well-rounded benefits package includes a range of comprehensive medical, dental and vision plans, HSA / FSA, 401(k) matching, an Employee Assistance Program (EAP) and more. About US Urology Partners U.S. Urology Partners is one of the nation's largest independent providers of urology and related specialty services, including general urology, surgical procedures, advanced cancer treatment, and other ancillary services. Through Central Ohio Urology Group, Associated Medical Professionals of NY, Urology of Indiana, and Florida Urology Center, the U.S. Urology Partners clinical network now consists of more than 50 offices throughout the East Coast and Midwest, including a state-of-the-art, urology-specific ambulatory surgery center that is one of the first in the country to offer robotic surgery. U.S. Urology Partners was formed to support urology practices through an experienced team of healthcare executives and resources, while serving as a platform upon which NMS Capital is building a leading provider of urological services through an acquisition strategy. U.S. Urology Partners is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Full-time Description Summary/Objective The Patient Access Coordinator I is responsible for providing front desk support by greeting patients, managing check-in/check-out procedures, and entering information into the EMR. The Patient Access Coordinator I also handles payments, acts as a patient advocate and company representative while consistently demonstrating flexibility, cooperation, and support for the office staff. Essential Functions Greeting patients at Check In and Check Out, enters demographic information and scan information into EMR Obtains patient copays and other payments to post as needed Maintaining efficiently and accurately the multi-communications made in the office Assumes the role of patient advocate and company representative Making every effort to remain a flexible, cooperative, and supportive member of the office staff Competencies Medical Terminology EMR experience Strong organizational and communication skills Customer service oriented Supervisory Responsibility None Work Environment This job operates in a professional medical office environment, utilizing standard office equipment. Physical Demands The physical demands include frequent mobility and/or sitting required for extended periods of time. Some bending, lifting, and stooping required. Full range of body motion, including manual and finger dexterity and eye-hand coordination. Normal color perception and corrected visual activity. Manual dexterity to operate keyboard, calculator, and photocopier. Involvement with coworkers, management, physicians, staff, hospital personnel, and patients. Occasional high stress work may require dealing with angry, demanding patients and/or personnel. Position Type/Expected Hours of Work This is a full-time position, with an 8-hour shift Monday through Friday. No weekends are required. Travel None Work Authorization/Security Clearance Must be authorized to work in the US for any employer AAP/EEO Statement US Digestive Health is an Equal Opportunity Employer. USDH does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, merit, and business need Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities vary dependent on job location. Requirements High School Diploma or GED Equivalent Minimum of 2-3 years of experience in a medical or office setting. Experience with EMR systems is preferred.

Nemours is seeking a Patient Cost Estimation Specialist to join our team remotely. The Patient Cost Estimation Specialist reports to the manager of the Cost Estimation Team. The Specialist utilizes high-level customer service, healthcare finance and revenue cycle knowledge, and excellent communication skills. The Specialist has a detailed understanding of price transparency regulations, including but not limited to the No Surprises Act of 2020, and how it relates to challenges in a complex health care environment. This person is the primary contact for patient-families and colleagues seeking to understand financial care of services to be delivered. The Patient Cost Estimation Specialist works closely with authorization, financial advocate, clinical representatives, and business stakeholders in order to most accurately provide estimated cost for patient-families. This person has extensive knowledge of patient benefit design and care delivered by Nemours in order to effectively help a patient-family understand how it relates to their scheduled procedure or service. They do this in a way that upholds a patient-centered model of care delivery and Nemours' values and standards of behavior. Essential Functions: Identify how an individual's planned service will relate to their specific payor and plan design, including but not limited to tiers and benefit levels. Based on historical data, patient-specific information, and authorizations, identify the appropriate CPTs for which to estimate. Deliver and communicate the patient cost estimate to both patient-families and providers, as applicable. Discuss financial options with families. Collect pre-payments from patient-families. Meet all regulations in regard to the No Surprises Act. Builds and maintains effective enterprise-wide relationships with clinical team members, business operations, various department representatives, authorization specialists, financial advocates, and other stakeholders, as applicable. Requirements: Associates Degree or 2 years of training beyond high school required Certified Revenue Cycle Representative (CRCR) required within first 12 months Minimum of 3 years experience required Healthcare experience required

Nemours is seeking a Patient Cost Estimation Specialist to join our team remotely. The Patient Cost Estimation Specialist reports to the manager of the Cost Estimation Team. The Specialist utilizes high-level customer service, healthcare finance and revenue cycle knowledge, and excellent communication skills. The Specialist has a detailed understanding of price transparency regulations, including but not limited to the No Surprises Act of 2020, and how it relates to challenges in a complex health care environment. This person is the primary contact for patient-families and colleagues seeking to understand financial care of services to be delivered. The Patient Cost Estimation Specialist works closely with authorization, financial advocate, clinical representatives, and business stakeholders in order to most accurately provide estimated cost for patient-families. This person has extensive knowledge of patient benefit design and care delivered by Nemours in order to effectively help a patient-family understand how it relates to their scheduled procedure or service. They do this in a way that upholds a patient-centered model of care delivery and Nemours' values and standards of behavior. Essential Functions: Identify how an individual's planned service will relate to their specific payor and plan design, including but not limited to tiers and benefit levels. Based on historical data, patient-specific information, and authorizations, identify the appropriate CPTs for which to estimate. Deliver and communicate the patient cost estimate to both patient-families and providers, as applicable. Discuss financial options with families. Collect pre-payments from patient-families. Meet all regulations in regard to the No Surprises Act. Builds and maintains effective enterprise-wide relationships with clinical team members, business operations, various department representatives, authorization specialists, financial advocates, and other stakeholders, as applicable. Requirements: Associates Degree or 2 years of training beyond high school required Certified Revenue Cycle Representative (CRCR) required within first 12 months Minimum of 3 years experience required Healthcare experience required

is for Wraparound Delaware in Kent County Wraparound Maryland, Inc. dba Wraparound Delaware is a non-profit mental health services company focusing on our mission to provide all individuals with the means to inspire, empower and actuate their own unique vision and goals guided by our holistic, person-centered approach. Our vision is for all people to know they are strong. You will have an intricate role in the company's sustainability and meeting goals. Job position description: We are looking for energetic advocates to join our teams. As a Care Coordinator you will be an advocate for the children and families assigned to your caseload. You will provide support and have an ongoing awareness of community resources useful to the child and family. Develop positive relationships with providers in order to ensure access and quality services to the family. Qualifications: BA or BS degree in social work, psychology or related field with extensive experience in human services. Possess relevant experience working with youth and families in the community. Must possess or obtain certification in First Aid and CPR. Willing to submit and pass state, federal and drug screening background check. Active, unrestricted driver's license & reliable personal vehicle. Bilingual preferred but not required. Company Benefits and Perks: We work hard to embrace diversity and inclusion and encourage everyone at Wraparound Maryland to bring their authentic selves to work every day. As a team member at Wraparound Maryland Inc. youll enjoy: Paid time off Comprehensive benefits package, including health, dental, vision and life insurance Community work as well as in office days Employee Incentive Program Mileage Reimbursement Location: Kent County Work setting: In-person Community based Work location: Remote/Community based Wraparound Maryland, Inc. is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. Wraparound Maryland, Inc. is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process.

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)

About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today! Palliative Care Coordinator - Job Description Summary: Ennoble Care is looking for a Full-time, Patient Care Coordinator, Empassion to work out of our Marlton, New Jersey office. This position is responsible for ensuring Ennoble Care is providing high quality care services. They work with clinicians, staff and patients to reach healthcare goals and keep the lines of communication open. As a Patient Care Coordinator, Empassion you should be compassionate, experienced with patient care, and highly organized. In this role, you will play an important part in our ability to provide exceptional care by managing the individual care providers, including scheduling and providing support for the caregivers and families. PLEASE NOTE: THIS IS A FULL-TIME, IN-OFFICE POSITION. Preference for an 11:30am - 8pm shift. Responsibilities: Complete individualized patient care plans and perform care management and care coordination services using Ennoble Care's electronic medical record system Frequent contact with patients and families to provide care coordination, support, and manage compliance with the palliative care program to increase positive outcomes Conduct and document simple health, psychological and social needs assessments for chronically ill patients, and effectively communicate recommendations to the Chronic Care Clinician Document all client communications (verbal or written) accurately Communication to and from Chronic Care Clinician or designee regarding patient emergent needs and/or life-threatening episodes and to ensure comprehensive care plans are complete and accurate Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues Demonstrate ability to work with various cross-organizational areas to meet the needs of Ennoble Care's patients, their family members, and partner facilities Become skilled at using technology including secure email, telephone system, electronic medical records, etc. Adherence to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications Guide sensitive conversations with patients and families regarding goals of care, advance care planning and the transition to hospice Contribute as a positive member of the department by supporting all members of the team in a productive and constructive manner Equipment Operation: Utilization of a computer, telephone, copy machine, and other office equipment as necessary Qualifications: Must be comfortable with speaking on the phone for large amounts of the day Must be compassionate and empathetic towards our patients, always demonstrating exceptional customer service Must be comfortable and skilled at talking with patients and families about end-of-life care and the transition to hospice care Must have knowledge of basic healthcare terms, conditions, roles, and basic care principles Prior experience working in healthcare (e.g., nurses aid, medical assistant or community health worker in chronic care management or hospice) is highly preferred Ability to take accurate notes to document each task in a timely manner. Ability to multitask between different patients and workstreams while remaining organized and efficient with time. Ability to thrive in a fast-paced environment. Must be able to work from full-time, Monday through Friday, on-site, in an office. Must be proficient in using a computer, including Outlook and other Microsoft Office programs. Candidate must be able to pass a background check, have a positive attitude, adapt positively to change, be a team player, and be willing to learn new skills on a continuous basis. #tan Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey Total Health, we aim to be the first choice in health care for the communities we serve! We are looking for a Patient Experience Representative with a patient-first approach to service to join our growing team at our Community Primary Care location in Mt. Airy. The Patient Experience Representative serves as the first and last point of contact for patients, playing a critical role in ensuring a welcoming, efficient, and compassionate experience. The ideal candidate is friendly, detail-oriented, and committed to delivering high-quality service to every patient! The Patient Experience Representative is responsible for: welcoming and professional customer service for all guests and visitors patient check-in and check-out appointment scheduling and communication communicating financial policies and billing procedures to patients verifying and collecting financial information and payments supporting back-office administrative tasks compliance to organizational policies and procedures Earn $19-$22 per hour based on experience. Benefits Merakey Total Health offers Medical, Dental and Vision insurance plans as well as competitive compensation plans. Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions. DailyPay -- access your pay when you need it! On the Goga well-being platform, featuring self-care tools and resources. Access Care.com for backup childcare, elder care, and household services. Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). Tuition reimbursement and educational partnerships. Employee discounts and savings programs on entertainment, travel, and lifestyle. Access to Pryor Online Learning for free online personal development classes. Learn more about our full benefits package - **************************************** About Merakey Total Health: Merakey Total Health is a new, non-profit community health center, focused on providing whole person care. We believe all people deserve access to high-quality, comprehensive care, and that collaboration is the best way to serve our communities. Merakey Total Health provides comprehensive primary care, preventative care, behavioral health support, and wellness services. At Merakey Total Health, we care about each other and are committed to providing the very best care to those we serve. Learn more about Merakey Total Health! Merakey Total Health strictly follows a zero-tolerance policy for abuse. Merakey Total Health is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey Total Health welcomes all Veterans to apply!

Note: Please send resume to ****************** Oncology Scheduler Required Education, Skills and/or High School Diploma or GED Minimum of six months of previous experience in scheduling Medical terminology or previous experience in healthcare setting Ability to communicate using both written and verbal skills Proficiency with organizational and interpersonal skills Analytical skills to maintain and modify the scheduling module Responsibilities: Under general supervision and according to established policies and procedures, schedules procedures for all appointments in Medical/Radiation Enters scheduling information into computer system, generates daily reports and distributes to appropriate departments Demonstrates the knowledge and skills necessary to provide care appropriate to the age of assigned patient population Schedules/reschedules procedures based on available time slots, patients' availability, physicians' orders Completes registration requirements including insurance authorizations Attempts to accommodate physicians by scheduling multiple procedures on single day if possible Works closely with all modalities to reschedule chemo/treatments on a timely basis Contacts other Hospital departments to schedule ordered procedures requiring coordination of multiple departments or personnel Enters and updates provider's schedules in the computer system ensuring accurate patient information, monthly billing visits, charges and the like Follows established schedule and updates providers templates when needed, communicates changes with patients Generates computer printout of schedules and delivers to applicable department Prepares patient EMR and is correctly registered and generates reports related to patient/procedure volumes on a monthly and ad hoc basis May perform related clerical duties including typing, photocopying, and filing as time permits or workload requires

Job Details 6:30A-3:00P Week 1: Mon, Tues, Wed, Fri, Sat Week 2: Sun, Mon, Wed, Thurs, Fri Provides a positive patient experience to patients and families. Demonstrates strong communication and customer service skills while registering patients. Accurately searches and selects the correct patient. Gathers complete and accurate demographic and insurance information from patients and families. Identifies uninsured patients for referral to Medical Assistance/Charity Care evaluation. Retrieves orders, confirms medical necessity and answers phones for outpatient visits. Gathers worker's comp or auto insurance information from accident patients, collects patient out-of-pocket liability/copays, verifies insurance, and confirms referrals and authorizations are on file, if required. Job Description Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Gathers accurate demographic information to identify Jefferson patients who have an existing medical record number or new Jefferson patients who need a medical record number assigned Requests photo ID and insurance cards, scanning copies Records complete and accurate demographic and insurance information. Entering orders and confirming medical necessity for outpatient visits, if appropriate. Interviewing patients to accurately complete the Medicare Secondary Payer (MSPQ) questionnaire for all Medicare patients. Uses RTE (Real Time Eligibility), Phreesia or payer websites to verify patients' insurance coverage and benefits including patient's out of pocket liability. Ensures proper referral and authorizations are on file as needed. Completes all activities with adherence to departmental and institutional protocols Assures regulatory and compliance requirements are met Achieves individual and team performance metrics Communicates and collects out-of-pocket liability from patients at the time of service Rotates assignment to all points of service areas within Patient Access (Outpatient Registration and Emergency Department) Proficient with computer and Microsoft Office skills and familiar with healthcare EHR applications i.e. EPIC, Cerner Knowledge of medical terminology and/or third-party insurance coverage including managed care plans Strong verbal and written communication and customer service skills Meticulous attention to detail Minimum Education and Experience Requirements Required High School Diploma or GED, Associates degree in healthcare or business administration preferred AND Emergency Department: Minimum 3 years experience in hospital, physician practice, or other related healthcare environment customer service. Prior registration experience in Emergency Dept preferred. Current Jefferson Seamless Access Representatives with a minimum of 1 year of experience will be considered as meeting the experience requirement. Salary Range The actual hiring rate will be determined based on candidate experience, skills and qualifications. This position is not eligible for an annual incentive. Work Shift Workday Day (United States of America) Worker Sub Type Regular Employee Entity Kennedy University Hospitals, Inc Primary Location Address 2201 Chapel Ave West & Cooper Landing Rd, Cherry Hill, New Jersey, United States of America Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educa tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. Benefits Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance. For more benefits information, please click here

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional homecare services to patients who need our help the most. We are seeking talented, passionate individuals to join our team as Patient Care Coordinators and help our patients live happier and healthier lives. What We Offer*: We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees: Make a difference every day in the lives of those who need our help the most Competitive pay Paid on a weekly basis Medical/dental/vision/life insurance Paid holidays/PTO/401(k) match Career growth opportunities Great and collaborative work environment Work‐life balance Responsibilities Screen new patients and caregivers On‐board new patients, including providing assistance with any documentation/clearance requirements On‐board new caregivers, including orientation/training Staff patient cases with caregivers and ensure patient cases are started promptly Ensure compliance with the law and Company policy, including caregiver clock‐in and clock‐out requirements Communicate with patients, caregivers, and patient families to ensure satisfaction and quality service delivery Assist with on‐site visits, as needed Qualifications Bilingual preferred Passion and dedication to help those in need Strong work ethic Strong communication skills No homecare experience necessary - we will provide you with all the training you need! High school diploma/GED (associate's degree or bachelor's degree preferred)

The Scheduling Specialist is responsible for arranging surgical procedures, post op appointments and therapy services, according to protocol, to meet the needs and availability of the patient, the physician and available OR time. They review patients demographic information, insurance and medical history, insuring accuracy. They coordinate and communicate changes to existing schedule with appropriate departments/staff and make adjustments to ensure maximum utilization of the physician's available OR time. Duties include scanning documents into EMR, maintaining surgery spreadsheet, reviewing preoperative and postoperative instructions, sending telephone encounters and communicating with the Authorization Specialist to obtain prior authorizations for procedures. Ensures operating room has necessary paperwork and special equipment for surgery if requested by the physician. * Generous time off, tuition assistance, and comprehensive benefits * Instant access throughout the pay period with Tower Advance Pay, ensuring financial flexibility and convenience * Employee Assistance Program, Retirement Savings Program, Life Insurance, and more! #POTTS Qualifications Education Requirements * High School Diploma - OR - GED - OR - Relevant experience may be considered in lieu of education Experience * Relevant Experience Required Skills * Collaborative Skills * Computer Skills to include use and navigation * Customer Service Skills * Detail Oriented * Epic Proficiency * Excellent Communications Skills * Excellent Interpersonal Skills * General Clerical Skills * Good Reasoning Skills * Keyboarding * Listening Skills * Medical Terminology * Microsoft Office Applications * Multitasking * Organizational Skills * Problem Solving Skills * Service Orientation * Strong Team Player We believe in the power of people to create great care. Pottstown Hospital is a 213-bed facility with a full range of health services, including inpatient and outpatient, medical and surgical, and diagnostic and emergency care, to name a few. We believe in the power of people to create great care. We deliver compassionate, safe, quality care. And we work hard every day to be a place of healing, caring, and connection for patients and families in the community we call home. Awards: * Healthgrades Patient Safety Excellence Award (2023) * Lown Institute Hospitals Index: Grade A Cost Efficiency, Grade A Inclusivity * The Pottstown Mercury Readers' Choice Award - Best Hospital * Get With The Guidelines Stroke SILVER PLUS * Get With The Guidelines Heart Failure GOLD PLUS Accreditations * Accredited by The Joint Commission * Certified Primary Stroke Center * Certified in Hip/Knee Replacement, Heart Failure * Accreditation by the American College of Surgeons * Commission on Cancer * Accreditation with the American College of Radiation Oncology * American College of Radiology Accreditation * CT Scan, MRI, Mammography, Nuclear Medicine, and PET Scan * Intersocietal Accreditation Commission (IAC) * Extracranial Cerebrovascular Testing * Designated Lung Cancer Screening Center by the American College of Radiology **************************** Overview Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. Additionally, the system provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing, home healthcare via Tower Health at Home, TowerDirect ambulance and emergency response, Tower Health Medical Group, Tower Health Providers (a clinically integrated network), and Tower Health Urgent Care facilities across its service area.

JOB DESCRIPTION Job Title: Reimbursement Care Coordinator (“RCC”) Under the supervision of the Reimbursement Care Coordinator Manager, the RCC is responsible for customer service and case coordination. This position will help plan members access financial assistance programs. The RCC will follow up with members, pharmacies, health care providers and/or financial assistance programs to confirm shipment/receipt of drug shipments. From time to time, the RCC will be in contact with PBMs and Payers (Funds, Plan Sponsors, Insurers) to gather information and assist plan members. Key Responsibilities: - Ensure that plan members meet plan eligibility requirements - Act as primary point of contact for plan members - Serve as plan member advocate and enhance the collaborative relationship between the plan member, health care provider, and patient assistance program representatives - Document/record all interactions with members, health care providers, pharmacies, and financial assistance entities in the Customer Relationship Manager software (“CRM”) in a timely manner - Provide exceptional customer service to internal and external customers; resolve any customer requests in a timely and accurate manner; escalates complaints accordingly - Review pending activities/events and specific customer requests to ensure excellent customer service and customer experience - Demonstrate proficiency and full understanding of the Company plan member database including data elements, definition of case statuses and outcomes, case documentation requirements and the importance of meeting company metrics - Research and identify available financial assistance programs for specialty drugs that are prescribed for active members - Coordinate access to patient assistance programs; provide assistance to plan members and physician staff to complete all necessary financial assistance program forms and applications in a timely manner - Coordinate delivery and verify receipt of financial assistance forms and applications to plan members, physician offices, and financial assistance programs - Verify drug dispenses to members and compile audit trail of source documents and information for each dispense - Report any financial assistance program trends to supervisor - Communicate with plan member's health plan sponsor, Fund, or PBM as needed - Recommend improved processes and management methods to generate workflow optimization - Perform such other duties as needed or assigned by management Minimum Requirements: • Minimum 3+ years customer service experience, healthcare reimbursement and/or pharmaceutical experience preferred • Excellent written and oral communication skills • Ability to multi-task and handle consistent workflow • Time management and prioritization skills • Computer, email and MS Office competency Supervisor/Reporting Structure: