Patient service representative jobs in South Bend, IN - 462 jobs

Part Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Hours: Saturday and Sunday 9:00am-7:30pm with one additional 8 hours shift Due to the nature of this position and healthcare setting, up to date immunizations are required. We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives. Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process. At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options. Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients. Join our team and make a difference! The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

> Employees Apply Here" onclick="window.location.href = '****************************** InternalUser=true&locale=en_US/';"/> Customer Service Representative - 90060763 - South Bend Company: Amtrak Your success is a train ride away! As we move America's workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees. Are you ready to join our team? Our values of 'Do the Right Thing, Excel Together and Put Customers First' are at the heart of what matters most to us, and our Core Capabilities, 'Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security' are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future. Job Summary This Position is responsible for providing our passengers with superior customer service from behind the ticket counter or on the station floor or platform. Essential Functions * The incumbent will be responsible for greeting, servicing and general comfort of each passenger * Provide assistance to customers with special needs, assist passengers with luggage, and boarding trains * Make ticket reports promptly, properly safeguard company funds properly, and prepare related reports * Responsible for the proper care and preventative maintenance of the ticket printers and Quik-Trak machines. Keep all information racks filled as needed. Perform miscellaneous clerical duties related to the station * Dissemination of both verbal and printed information to passengers including schedules, fares, routing, city highlights, boarding information, tours and other intermodal transportation. * Ensure all passenger train boarding(s) are timely. Will verify passengers are properly ticketed or have the proper travel documents and ensure compliance with baggage requirements prior to admission to station platforms * Required to perform janitorial duties * Handle checked baggage, package express and company materials in the station and on/off train Minimum Qualifications * Able to lift items that weigh up to 50lbs * Able to push or pull a baggage cart and operate baggage equipment (i.e. tow tractor,) * Must have a HS Diploma or GED. * Valid Driver's License required Preferred Qualifications * Must be skilled in the processing of all types of Amtrak tickets, and a thorough understanding of tariffs to properly price tickets * Qualified with the operation of Arrow, RailRes/Stars and QuikTrak. Position will be governed by all Corporate, Company, and station policies * Familiar with the operation of the Passenger Information * Proficient with baggage & express operation and be able to quote rates & information Communications and Interpersonal Skills * Must have excellent written and oral communication skills. * The ability to maintain a positive, good-natured attitude is essential. * Comfortable with interacting with customers, speaking on a public address system, and using Amtrak computer systems The hourly range is $29.29 - $39.05 (with opportunity for increases, as per the applicable collective bargaining agreement, after beginning employment). Amtrak offers a comprehensive benefit package that includes health, dental and vision plans; wellness programs; flexible spending accounts; 401K retirement plan; life insurance; paid time off; reimbursement of education; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Some benefits are subject to the collective bargaining agreement. Learn more about our benefits offerings here. Requisition ID:165751 Posting Location(s):Indiana Relocation Offered:No Travel Requirements:Up to 25% You power our progress through your performance. We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law. In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions. In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience. Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law. > Employees Apply Here" onclick="window.location.href = '****************************** InternalUser=true&locale=en_US/';"/>

About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss! Key Responsibilities: Providing customer service support for sales, promotions, installations, and ongoing communications. Ensuring positive customer relations by resolving claims and complaints fairly, efficiently, and in alignment with consumer laws. Developing proactive communication strategies and educational initiatives for customers across the organization. Creating and implementing improvement plans based on customer feedback and survey results. Responding promptly to customer inquiries via phone, email, and other channels. Collaborating with internal teams to resolve product or service issues. Maintaining accurate records of customer interactions and follow-up actions. Supporting the continuous improvement of customer service processes and tools. Processing orders, returns, RMAs, and tracking shipments to ensure timely delivery and customer satisfaction. Monitoring and updating customer accounts and ensuring data accuracy in customer relationship management (CRM) systems. Escalating unresolved issues to appropriate departments while following up to ensure timely resolution. Participating in training sessions and team meetings to stay informed of product updates, system changes, and company policies. Identifying trends in customer inquiries and providing insights to improve service processes and customer experience. Qualifications: Minimum of 2 years of experience in a customer service or related role. Strong interpersonal and communication skills. Ability to manage customer concerns with empathy, professionalism, and problem-solving expertise. Comfortable working in a fast-paced environment with multiple priorities. Proficient in using customer service software and general office applications. Experience in the medical device or healthcare industry is preferred. Familiarity with CRM tools such as Salesforce is a plus. Strong organizational skills and attention to detail are preferred. NO C2C CANDIDATES Interested Candidates please apply on our website at https://jobs.jblresources.com. For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com. JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be. **JBL is an Equal Opportunity Employer and E-Verify Company

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. Responsibilities * Assist the Service Center Manager * Take and deliver messages for the Service Center Manager and Account Managers * Provide assistance to Drivers * Prepare bills of lading and delivery receipts * Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports * Billing and filling Qualifications * Skillful in Microsoft Office Programs * Excellent keyboarding skills * Has worked in a fast paced environment and has excellent attention to detail * Experience with handling a high volume of phone calls * Exceptional communication and customer service skills Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities

Job Description Pay Range: $45.00 - $65.00/hour Change the way you approach work by joining the dental staffing revolution! As a rapidly growing community, we are seeking qualified dental hygienists who want to work on their terms. By using the GoTu app, you can find local temporary and permanent opportunities and get peace of mind with guaranteed payment. Our platform allows hygienists to work when they want, where they want, and for how much they want. Whether you're looking to find your forever job, get some extra cash for that upcoming vacation, expand your skill set, GoTu is the platform for you. Designed with the help of a 30-year hygienist, our community of thousands of verified dental professionals has worked over 200,000 shifts since our launch in 2019 and proved that GoTu is the #1 app for dental hygienists. WHY CHOOSE GOTU? Occupational accident and malpractice insurance Full control over when/where you work and how much you charge for your services No time commitments mean you can have the flexibility to build the career you want on your terms Express pay option allows you to get paid within a day of working the shift Guaranteed pay means you'll never have to chase down another check after your shift or have your hours reduced Cancellation protection up to 4 days prior to your shift with guaranteed pay We put the high touch with the high tech, so our live and knowledgeable support team is here to help you along the way Access to GoTu's endless library of educational resources and free live webinars allows you to advance your career more efficiently than ever before DENTAL HYGIENIST JOB RESPONSIBILITIES Promotes dental health by completing dental prophylaxis, providing oral cancer screening and radiographic studies, charting conditions of decay and disease, and performing procedures in compliance with the Dental Practice Act. Prepares patients for dental hygiene treatment by welcoming, seating, and draping patients. Provides information to patients and employees by answering questions and requests. Maintains instrumentation for dental hygiene treatment by sharpening, sterilizing, and selecting instruments. Selects materials and equipment for dental hygiene visits by evaluating patients' oral health. Completes dental prophylaxis by cleaning deposits and stains from teeth and from beneath gum margins. Detects disease by completing oral cancer screening, feeling and visually examining gums, using probes to locate periodontal disease and to assess levels of recession, and exposing and developing radiographic studies. Arrests dental decay by applying fluorides and other cavity-preventing agents. DENTAL HYGIENIST JOB REQUIREMENTS Active dental hygiene license in IN. Knowledge of dental procedures and terminology Understanding of HIPAA regulations and ability to maintain patient confidentiality Excellent communication skills to educate patients on oral health care practice

Job Description Patient Service Representative (PSR) ! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL Powered by JazzHR eCRBXjW6Cm

ARE YOU READY TO BE A PART OF A GROWING TEAM AND SHARE THE PASSION FOR WHAT YOU DO? Eye Care Associates of Michiana is looking for the right person for our reception and front desk area. If you love helping people and being part of an office dedicated to the same, this could be the place for you. RESPONSIBILITIES speaking with patients on the phone scheduling appointments greeting patients patient check in and out a variety of front desk administrative duties QUALIFICATIONS have excellent time management skills be detail oriented be efficient at multi-tasking be good at working with computers interact with patients in a professional and friendly manner Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional and personable. We offer a competitive salary and benefits, 401K and a generous PTO plan.BE A PART OF THIS AMAZING GROWTH AND JOIN OUR TEAM TODAY! EOE

As a Patient Service Representative, you will be checking patients in and out of their appointments, verifying insurance, accepting payments, and scheduling for new appointments. This position works closely with the other Patient Service Representatives and reports to the Assistant Site Operations Director. JOB RESPONSIBILITIES: Greets public, staff, and others in a professional and courteous manner. Schedules patients and checks them in and out for their appointments. Verifies and updates insurance information at every patient visit. Receives, screens and routes calls to appropriate destination. Accepts payments, issues receipts, and updates journal as needed. Coordinates with providers on patient prescription refills as needed. Registers new patients in accordance with policies and procedures. Runs Automatic Eligibility Verifications. Follows up with Voice mail messages and setting appointments. Maintains general knowledge of HealthLinc Patient Resources. All HealthLinc staff is committed to engage in quality improvement initiatives that align with and support Patient-Centered Medical Home (PCMH). Performs other duties as assigned. Level 2 (in addition to above) Generates patient demographic sheet and route slip for each medical visit. Posts patient payments for Medical/Dental. Performs financial intakes on all referred patients as needed. Level 3 (in addition to above) Closes medical/dental encounters daily. Qualifications REQUIRED QUALIFICATIONS: Education/Training High School diploma or equivalent Experience At least 1-3 years of healthcare administrative experience (not required but highly preferred) Skills/Job Requirement Strong customer service skills Excellent written and verbal communication skills Proven ability to work well in a team environment Basic math skills needed to process simple payments Strong organizational and time management skills Ability to remain flexible and adaptable Technology Skills Computer and software skills (Freesia, EHR, Online Sources, etc.) Multi-line telephone and other office equipment such as printers, fax machines, etc. DIRECT SUPERVISION: N/A REQUIRED TRAININGS: All assigned Relias training

Reports to the Department's Designee. Follows established policies and procedures to admit and register patients for services in a professional and courteous manner. Is responsible for accurate and complete registration of all patients. Must maintain regulatory and functional knowledge of all information required which ensures timely and accurate reporting/billing. Collects applicable co-payments and deductibles and completes insurance verification and must be able to accurately decipher eligibility responses and relay that information back to the patient. Obtains all required signatures on paperwork and performs clerical duties as necessary. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Registers patients (in order to obtain demographic, physician and insurance information in accordance with established departmental policies and procedures) and collects applicable co-payments and deductibles by: * Interviewing patients for pre-admission or upon presentation for admission in the registration or designated area. * Promptly works alerts through the Teletracking system by creating an account for all direct admits, transfers, and add-on procedures. * Obtaining identification, demographic, physician and insurance information from patients and accurately entering this information into the financial system. * Audits each account for demographic errors by using Financial Clearance Workstation (FCW). * Updating the system after validation of the new patients financial information. * Using the Pathways Healthcare Scheduling (PHS) or Cerner databases to locate/retrieve scheduled patients for admission/registration input into STAR. * Generating PHS and SurgiNet reports to facilitate pre-registration. * Explaining about the possible need to pre-certify with the patients insurance carrier in order to ensure maximum coverage to the limits of the insured's insurance policy. * Verifying and documenting insurance coverage via online eligibility systems, internet resources or via telephone. * Requesting copies of the insurance card(s) and driver's license or other government picture ID to confirm insurance benefits and identification. * Providing the Medicare letter for Medicare patients; also completing the Medicare Secondary Payor Questionnaire (MSP) and Advance Beneficiary Notice (ABN). * Validating medical necessity via the MCA Compliance Checker where applicable. * Completing the MSP (Medicare Secondary Payor) questionnaire by asking the patient the questions based on patient availability. * Requesting payment either during the pre-registration process or when the patient presents for service in accordance with policies and procedures. * After collecting applicable co-payments and deductibles, posting patient payments (including cash, checks and credit cards) on the patient's account and generating a system receipt to give to the patient. * Maintaining a cash drawer in order to make the appropriate change for patients making payment at the time of service; also responsible for balancing and reconciling the cash drawer at the end of the shift. * Referring the patient to the Financial Counselors or Eligibility Specialists if they are unable to secure satisfactory payment arrangements and have a self-pay balance of $500 or more. Also assisting in obtaining additional patient information, copies of insurance card(s) and church information. * Obtaining all required signatures for the "consent to treat" and assignment of insurance benefits forms. Coordinates the insurance eligibility and pre-certification/documentation (PA) processes for patients by: * Verifying insurance coverage and network status by using online eligibility systems and websites to determine the patient's benefits under the insurance plan. * Audit insurance eligibility by using the Relay Connect dashboard to verify insurance is eligible and correct. * Verify network eligibility for potential transfers for Transfer Direct. * Obtaining VOB information from the insurance company, such as: co-payment, co-insurance, deductible, the amount of the deductible that has been met year-to-date, family deductible, maximum out-of-pocket limit and rehabilitation benefits. * Obtaining pre-certification information from the insurance company's pre-certification unit (i.e., whether pre-certification is required, if the ordering physician has completed it, etc.). * When the ordering physician has not completed the pre-certification, calling the physician's office to initiate the pre-certification process and following up until it has been completed. * When the ordering physician has completed the pre-certification, documenting the authorization and releasing the account. Coordinates other patient services and performs clerical duties by: * Preparing patient statistics (i.e., percentages) regarding completed demographic information as requested by the Department Designee. * Processes utilization review emails and physician orders to complete change patient types in Star. * Works mismatch report to ensure that all patient types match the level of care order. * Printing itemized bills for the patient upon receipt of co-payments or coinsurance (if requested). * Entering authorization number in the appropriate field for proper and timely claims filing. * Calculating co-payments and coinsurance for services rendered per the insurance companies request. * Processing and filing reservations, pre-testing forms and testing results in an efficient manner. * Process faxes from nursing units, diagnostic departments, ClaimAid, and social services to update patient information, add insurance, and register add on patients. * Answering the telephone and communicating information in an appropriate manner according to approved MHSB standards and departmental policies and procedures. Notifies the appropriate area of the patient's arrival and ensures that the patient is escorted to the appropriate location by: * Notifying the assigned Unit of the patient's arrival. * Preparing the patient's chart, ID band and labels for the medical record. * Arranging for an escort to assist the patient to the assigned outpatient area or to the patient's room (by wheelchair or by walking with the patient). Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Providing world class service at all times. * Assisting the department to meet or exceed its quality assurance goals. * Greeting and providing information to patients and their families in a professional and friendly manner. * Acting as a representative of Beacon Health System and striving to make a good first impression. * Striving to accurately process an optimal number of registrations (or pre-registrations) during ones shift. * Communicating with the Department Designee regarding any concerns or problems. * Maintaining records, reports and files as required by departmental policies and procedures. * Performing time of service collections effectively by achieving assigned collections goals and maintaining strong patient relations. * Completing other job-related duties as assigned. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma (or equivalent). A minimum of one year of previous hospital or medical office experience is required. A medical terminology course must be successfully completed during the first year of employment. Additional college-level courses in the medical practices area are desired. Associate degree preferred. CHAA certification is highly preferred. Knowledge & Skills * Requires basic office and keyboarding skills (with the ability to type a minimum of 40 wpm) and the ability to use designated reference materials and office equipment (i.e., computer, printer, fax machine, calculator, etc.). * Requires effective telephone skills (for example, to accurately take and relay information about patients, physician orders and referrals). * Demonstrates proficient computer skills (i.e., data entry, word processing and spreadsheets). Requires the ability to use multiple databases (such as Pathways Healthcare Scheduling, RelayHealth, Cerner and MCA Compliance Checker). * Requires a complete understanding of time-of-service collections. Specifically, must understand why it is necessary and must be able to effectively communicate this to Beacon Health System's patient community as necessary. * Requires basic knowledge of medical terminology, private insurance coverage (and managed care). * Demonstrates the interpersonal skills necessary to interact effectively with patients from various backgrounds in a professional, enthusiastic, courteous, friendly, caring and sincere manner. Also demonstrates the ability to maintain effective working relationships with other departments, physicians and their office staff. * Demonstrates the verbal communication skills needed to communicate in a clear and effective manner when conducting patient interviews, answering patient's questions and communicating with other departments and physician offices. * Good listening skills are required. Sensitivity to individuals who do not speak English as their first language is expected. * Requires the ability to strictly follow Beacon's policy on confidentiality. Also requires the ability to be aware of the need to lower one's voice in certain situations. * Requires ability to utilize good judgment and maintain one's composure in stressful situations. * Requires the basic math skills needed to successfully balance a cash drawer. Working Conditions * Works in an office environment. Also, may work in patient care areas with possible exposure to biohazards. * Requires a flexible work schedule (including evenings, nights and weekends) that meets the needs of the Department. * Must be effective in a quality-focused, multi-priority environment that frequently deals with stressful situations and important deadlines and schedules. Physical Demands Requires the physical ability and stamina (i.e., to walk moderate distances, climb stairs, lift up to 15 pounds, reach, bend, stoop, twist, etc.) to perform the essential functions of the position.

The Front Desk is responsible for the first impression of our organization. Friendly, respectful and supportive interactions between our patients and other team members are required. Additionally, this position is responsible for appointment scheduling, handling fees for service and operating general office equipment. Essential Functions: * Greets patient(s) and offers assistance in a friendly and professional manner * Assists the patient as necessary and/or directs the patient to the proper authority or correct department to address the individual's needs * Answers incoming or transferred phone calls in a friendly and professional manner * Responds to telephone inquiries as able and necessary, directs and announces calls to the correct department and/or takes and relays accurate, detailed messages to staff in a timely fashion * Resolves or refers unresolved customer grievances to the appropriate designated department/person for further investigation and action plan resolution * Schedules appointments for both new patients and for the routine, preventative care of established patients * Efficiently operates office machines such as photocopier, fax, postage, scanner and personal computer * Handles business transactions with accuracy and provides proper documentation for each transaction * Records and verifies the personal/confidential information of patients * Maintains and updates office supply logs * Keeps work area and lobby clean and organized * Trains new employees as requested or required * Other duties as assigned Knowledge, Skills and Abilities: * Excellent communication skills; active listening as well as written and oral comprehension/communication skills; Gives full attention to what individuals are saying, understands the point being made, asks appropriate questions to gain better knowledge of situation(s) and repeats information to ensure understanding. * Excellent customer service skills; actively seeks ways to assist individuals within the scope of assigned duties * Good basic mathematical skills; uses a calculator or other means to accurately figure all transactions * Good computer skills; Outlook, Windows, Microsoft Office applications; EMR exposure preferred * Good time management skills; self-evaluates the use of time and understands how others may be affected * Cultural diversity awareness and skills; respects all people regardless of race, nationality or social standing * Ability to work independently (self-motivating) and as part of a team * Ability to multi-task; comfortable in a fast-paced environment * Ability to build and maintain effective working relationships with co-workers, providers, managers, patients and vendors * Problem sensitivity skills; empathetic/understanding * Deductive Reasoning and problem-solving skills * Organized and detail-oriented * Bilingual (Spanish/English) language skills are preferred Education, Experience and Licensure: * High School Diploma or equivalent (GED) required * 2 to 3 years' experience in a professional office environment preferred Physical Demands: * May sit and/or stand for long periods of time * Must be able to see and hear within normal range with or without correction device(s) * Dexterity and hand to eye coordination as normally associated with operating office equipment, computers and telephones Work Environment: Professional, fast-paced office work environment

Winnebago Industries is a leading manufacturer of outdoor lifestyle products under the iconic Winnebago, Grand Design, Chris-Craft, Newmar, and Barletta Boats brands. Our 6,300+ team members across Iowa, Indiana, Minnesota, and Florida deliver on our vision to be the trusted leader in outdoor lifestyle solutions by providing unmatched innovation, quality, and service in the industries we engage. We believe our employees are our most valuable asset, and we are committed to providing a safe and engaging environment where you can be passionate about the work you do and have opportunities to learn and grow. Primary Objective of Position: Manage and oversee the Bill of Material (BOM) process for respective product lines. Work closely with the Product, Purchasing, Operations, and Customer Service departments. Key Areas of Responsibility Create, set up, and maintain an accurate BOM based on engineering prints and product information for new models, assemblies, or features Conduct BOM audits to monitor accuracy Identify and search for appropriate parts and assemblies Reconcile the BOM with the Purchasing page prior to release Add BOM portion to the AX configurator Create and maintain all part numbers requested by purchasing/engineering/parts & service Update Active BOM's through PCN changes, plant requests and print updates Partake in all BOM, AX and training related to the BOM position Perform numerical calculations and work with details. Requires the ability to read and understand blueprints. Assist with Work in Process inventory Provide BOM related support for Product Development, Engineering, Customer Service and Design Monthly valuation of Cost of Goods Sold Analyze/explain monthly cost differentials and develop/implement cost saving initiatives Assist in set up and audit of plant inventories Education & Experience High School Diploma Proficient with Microsoft Office (Word, Excel, Outlook) and Database Managed Software AX Dynamics experience preferred, but not required Able to work independently as well as with a team Experience in a fast-paced environment and multitasking is a plus Read engineering prints a plus 1-2 years related experience in RV manufacturing environment preferred Physical Demands Ability to work early hours with flexible schedule as needed Office sitting and standing environment Able to move in and around an RV on the production floor to look for component part use/application Position may require sitting for long periods of time Keyboarding At Winnebago, we believe ALL people are leaders and hold each other accountable to high expectations. Leadership Expectations: Connect with Purpose Be inclusive ; seek out different perspectives. Focus on the Customer ; put yourself in the customer's shoes. Communicate Clearly ; say what needs to be said and listen. Execute with Excellence Explore Possibilities ; ask, "What if?" and embrace new ideas. Set Direction ; prioritize, plan, and align; balance thinking and action. Drive Results ; get the right things done; work with a sense of urgency. Build the Future Transform the Road Ahead ; anticipate opportunities; seek new opportunities for continuous improvement. Navigate Change ; be agile and flexible; take on new challenges. Inspire Growth ; help each other improve; commit to personal development. If you are the right candidate for this position, as a Winnebago Team Member you will be eligible for the following benefits: Medical, Dental, Vision, Group Life Insurance, Accidental Injury, Critical Illness, Short & Long-Term Disability Health Savings Account (HSA) Flexible Spending Account (FSA) 401(k) with match Employee Stock Purchase Program Tuition Reimbursement Holiday and Vacation Pay Winnebago Towables is an Equal Opportunity Employer.

Department: Radiology Hours: Full-Time; 40 Hours Weekly: Monday-Friday: 8:00 am-5:00 pm or 10:00 am-6:00 pm Join Our Team at The South Bend Clinic! At The South Bend Clinic, we strive for excellence-not just good enough. Every day, our dedicated team shows up inspired to exceed expectations, recognizing and celebrating the remarkable in everyone we encounter-inside and outside our workplace. We're more than a healthcare provider; we're a partner in helping people live happier, healthier lives. We seek team members who share our relentless passion and pride for making a meaningful impact. We invest in your personal and professional growth, empowering you to fulfill your purpose and leave your mark. Why Choose The South Bend Clinic? We're committed to supporting our team members in every aspect of their lives with holistic benefits designed to help you thrive: Financial Wellness: Daily Pay: Access your earned wages when you need them. Tuition Reimbursement: Up to $5,250 per year to support your education. 401(k) Match: Plan for your future with our competitive matching program. 3-Year Vesting: Achieve full ownership of your retirement contributions in just three years. Health & Well-Being: Comprehensive medical and prescription coverage, including 100% coverage (after deductible) when using a Duly provider. Pet Health Coverage: Because your furry friends matter too. Work-Life Balance: Paid Volunteer Time: 40 hours of paid time off annually to give back to your community. Parental Leave: 12 weeks of 100% paid parental leave, plus adoption and surrogacy financial benefits for non-physician team members. Inclusive Culture: A workplace that prioritizes Diversity, Equity, and Inclusion (DEI) and is dedicated to making a positive social impact. Responsibilities MAJOR RESPONSIBILITIES Patient exam and preparation (25%) Prepares scanning rooms for patient exams, including cleaning, sterilizing, stocking supplies Escorts patients to scanning rooms and assists in obtaining pertinent information, which may include obtaining weight, height, health history, and symptoms Assists with Exams and procedures (25%) Assists the technologists with workflow, positions, and contrast preparation As needed, assist with setting up medical coils or phantom handling and exam/procedure preparation Assist Radiology Coordinator with distribution of exams to Radiologists Connect Radiologists with ordering providers to report STAT results Assist Radiology QA and Compliance team with other data projects Quality control procedures (25%) Cleans, disinfects and/or sterilizes coils and equipment following safety and OSHA standards Maintains department areas and patient areas for cleanliness Stocks clean linen and empties the soiled linen receptacles as needed Maintains department logs assuring adherence to DMG Safety/OSHA cleaning standards Patient Documentation (25%) Utilizes appropriate Hyperspace/Amicas computer functions and interaction with the Technologist to facilitate patient flow Documents patient information, including current medications, reasons for the visit, and patient symptoms Assures that department safety procedures and contrast preparation procedures are followed correctly by the collection of information from labs and surgery/implant reports Familiarizes oneself with necessary department paperwork and can identify and complete it Prepares patient paperwork as per department guidelines Demonstrates the attitudes and behaviors of The South Bend Clinic Service Standards. Performs other duties as assigned when appropriate. Adheres to HIPAA guidelines set forth in Clinic policies and procedures. Qualifications MINIMUM EDUCATION AND EXPERIENCE REQUIRED High School diploma or GED required Years of Experience One Year - training in medical office/recent ambulatory care experience preferred MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES (KSA) Knowledge of windows applications for computers Understand and comply with HIPAA regulations Ability to work with patients of all ages with psychiatric conditions Basic knowledge of Medical Terminology Ability to multitask in a fast-paced environment Strong communication skills with Radiologists and Providers.

The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts. WHAT WE OFFER: Starting wage of $13.00 - $15.00 per hour based on previous experience 6.5 paid holidays per year Approximately 10 days of PTO within first year Full slate of benefits to include health, dental, vision, and 401k Growth and wage increase through company paid certification program ESSENTIAL RESPONSIBILITIES: Greet patients in a friendly, professional manner Answer phone calls, schedule appointments, assist in patient communications and recalls Respond to patient inquiries about billing, procedures, policies and available services Prepare patient chart prior to appointment and complete upon patient arrival Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports Monitor patient flow throughout the office, properly communicating delays Provide a safe and clean office environment Perform other duties and assume various responsibilities as determined by the office manager and doctor(s) PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines): Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead. Work Environment: Professional medical office environment.

This position reports to work in all of the Goshen Health Goshen Physicians office settings in a float capacity and must be bilingual in Spanish. The Patient Service Representative (PSR) provides exceptional care to the patients and customers of Goshen Health Goshen Physicians through friendly, caring, courteous, and professional service. The PSR is responsible for effective patient/office coordination, scheduling of appointments, registration, receipts and collections and data entry. Greets, schedules and tracks patients to help the physician function as efficiently as possible. Establishes and maintains good working relationships with patients, other physician office colleagues and all Goshen Physician colleagues. The person in this position demonstrates the knowledge and skills to provide service appropriate to neonate, pediatric, adolescent and geriatric patients. Position Qualifications Minimum Education: High school graduate or have evidence of the equivalent. Preferred Education: Knowledge of CPT and ICD-9 coding. Minimum Experience: 1 year experience in a related work situation. Must pass the Goshen Health standardized Spanish Competency Evaluation Competencies: Good problem solving, verbal and written communication skills. The ability to work as a team member. Strong computer skills required.

Job DescriptionBenefits: 401(k) Competitive salary Paid time off We are seeking a detail-oriented and organized Scheduler to coordinate caregiver assignments, ensure proper coverage for clients, and maintain consistent communication with staff and clients. The ideal candidate thrives in a fast-paced environment, has excellent communication skills, and is committed to delivering high-quality service. Responsibilities Schedule and coordinate caregiver shifts based on client needs, staff availability, and skill level Respond promptly to same-day call-offs and make necessary scheduling adjustments Maintain accurate and up-to-date schedules in the agency management system Communicate regularly with caregivers and clients regarding schedules, changes, and updates Ensure compliance with company policies Collaborate with the HR department to ensure sufficient caregiver coverage based on ongoing hiring efforts Provide on-call support during off-hours on a rotating basis Qualifications: High school diploma or equivalent Previous experience in scheduling (preferred) Previous in homecare (preferred) Strong organizational skills and attention to detail Excellent verbal and written communication skills Ability to multitask and prioritize in a fast-paced environment Compassionate and professional demeanor

Auburn-Washburn Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General job duties for all store team members Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional InformationAdditional Job DetailsPHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Job Description Responsible for total customer and sales representative satisfaction in order management Provides sales regions with prompt, quality service and support in a variety of areas including, but not limited to order entry, converting, order management (date matching, expedites), temp requests, weld warranty replacements, sample orders, and troubleshooting various order inquiries Prompt response to and resolution to Sales Rep issues (questions, requests, etc.) to the Reps satisfaction per company procedures and standards Effectively communicate with sales reps, regional managers, and other teams/departments (IBP, Schedulers, AR, Service Parts, Marketing) Perform administrative duties, run reports and special tasks/projects associated with support of capital sales business Accountable for the relaying of all communication from customers and sales force to internal teams related to order management and/or the manipulation to the scheduled deliver dates of capital equipment Back-up to Customer Support team when needed Will follow a standardized order entry process to ensure 100% accuracy for all orders (as defined by the company) that are submitted via phone, electronically or by fax. Accountable for all record-keeping as appropriate and in accordance with specifications. Must meet all training and documentation criteria. by company, departmental policies and regulatory procedures, identifying and recording all productivity issues or concerns to help root cause problems Builds relationships and fosters teamwork with fellow team members, leadership and individuals within other departments. Prioritizes and identifies activities and tasks, adjusting priorities when appropriate. Shift Label: 1st Shift 8:00 AM - 5:00 PM Monday, Tuesday, Wednesday, Thursday, Friday Shift Comments: Hybrid after fully trained M-W in office Th & F WFH

As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve. Essential Functions Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms. Performs administrative functions, including, but not limited to: assists with patient check-out; schedules patient appointments, incoming/outgoing referrals, in office procedures, surgeries and tests, including medical record review of incoming referrals; maintains and modifies provider template; navigates external patient referral portals; reconciles multi-department deposit. Obtains insurance authorizations and/or verifies that prior authorization has been obtained; assists with retroactive insurance denials/appeals. Responsible for complex EMR/EHR scanning and Right Fax faxing and uploading to EPIC. Assists with training new team members utilizing standard work. Ability to perform the role of Patient Services Representative, Associate when necessary. Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. Qualifications Required High School Diploma or equivalent 2 years of relevant experience in insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - St Joseph Medical Office Building - 2500 Niles Rd - St Joseph Department Name Orthopedics - Watervliet Prof Svcs Employment Type Part time Shift Day (United States of America) Weekly Scheduled Hours 0.04 Hours of Work 8:00 a.m. to 4:30 p.m. Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.

Valparaiso Health Center 2421 Laporte Ave Valparaiso, Indiana 46383 Patient Service Representatives (PSRs) play a critical role in our Physician Offices. They are the first point of contact with patients, family members and caregivers for their visit. The PSR represents Franciscan Physician Network in communication to provide information, direction and support to our customers. This role collaborates with providers, management and clinical staff to coordinate patient schedules and provide other administrative support. The ability to compassionately engage in conversation with patients on their responsibilities for Copayment, Prepayment and Outstanding Balances. WHO WE ARE Franciscan Health is a non-profit health care ministry with primary and specialty care physician groups located throughout Indiana and Illinois. Franciscan is known for our mission of caring. Our values of Respect for Life; Fidelity to Our Mission; Compassionate Concern; Joyful Service; and Christian Stewardship extend to our employees and patients. With 12 hospital ministries, Franciscan Health is one of the largest Catholic health care organizations in the Midwest. Franciscan Health includes over 1,000 employed physicians and advanced practice providers. Franciscan providers enjoy a team approach to care. Of our 260+ locations, many are nationally recognized Centers of Health Care Excellence. WHAT YOU CAN EXPECT * Enjoy work life balance with consistent day shift schedule and observed holidays off work. * The shift will vary between three (7:30-4 / 8-430 / 8:30-5) * Professional development opportunities * Enhanced benefits package with a pay structure to reward experience and expertise * Answer incoming calls; respond to inquiries, schedule appointments or direct caller to appropriate staff for assistance. * Work within an electronic medical records system * Collect patient payments; applies payments and adjustments to patient accounts * Balance daily encounter forms and cash drawers * Additional daily administrative tasks based on practice specialty QUALIFICATIONS * Required High School Diploma/GED * 1 year Customer Service Required * 1 year Healthcare Preferred TRAVEL IS REQUIRED: Never or Rarely EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.