Chief Digital Officer
Program director job in Chicago, IL
BRICK EXECUTIVE SEARCH has partnered exclusively with a company that is in the midst of a rapid scaling phase driven by strong demand and operational momentum .
We are searching for a proven digital growth leader with a track record of scaling brands and revenue through data driven strategy, innovation and disciplined execution . This person combines a strategic, entrepreneurial mindset with hands on experience driving eCommerce, performance marketing and customer acquisition at scale.
Summary: The Chief Digital Officer (CDO) is responsible for driving the company's eCommerce revenue growth, profitability, and digital transformation. This role integrates commercial strategy with a strong focus on digital acceleration, customer experience, and innovative technologies that enable scaling. Supporting the Founders and partnering closely with members of the executive leadership team, this leader will design and execute strategies that maximize performance across digital commerce, and emerging platforms. The CDC will ensure the company remains at the forefront of industry innovation, driving customer-centric growth through data-driven insights, digital-first initiatives, and seamless cross-functional collaboration. The CDC will also oversee enterprise data and analytics strategy, ensuring advanced insights, AI applications, and predictive modeling to inform commercial and digital decision-making across all markets.
Responsibilities include, but are not limited to:
Commercial Strategy
Develop and implement an integrated digital commercial strategy spanning eCommerce, marketing, wholesale,with measurable growth objectives.
Monitor competitive landscape, consumer trends, and disruptive business models to continuously refine go-to-market strategies.
Drive innovation across divisions to achieve KPIs and long-term growth targets, ensuring profitability through strong financial analysis, forecasting, and P&L management.
Partner with cross-functional leaders across Finance, Merchandising, VM, and Marketing to align financial, sales, and product strategies, ensuring decisions are informed by 360 customer insights, digital performance data, and real-time analytics across all channels.
Report key metrics and digital/commercial KPIs to the executive team and board, ensuring transparency, ROI measurement, and data-informed decision-making.
Digital Commerce & Technology
Develop and lead the digital roadmap, including web optimization, UX design, new digital channel launches, and integration of emerging technologies.
Oversee digital commerce operations across .com, marketplaces social commerce platforms, driving innovation in customer engagement and conversion optimization.
Implement best-in-class tools for A/B testing, personalization, and localization to drive scaling/ expansion and enhanced customer experience.
Define processes for digital assortment, content strategy, and performance reporting to ensure scalability and alignment with growth objectives.
Partner with Technology and IT teams to ensure alignment on architecture, cybersecurity, data governance, and scalable infrastructure supporting digital initiatives.
Establish governance for enterprise data, analytics, and AI capabilities, ensuring quality, compliance, and consistency across all systems and business functions.
Oversee integration of CRM, ERP, and marketing automation systems, ensuring seamless data flow across platforms.
Champion the adoption of AI and automation capabilities in partnership with IT, ensuring their strategic application to drive efficiency, personalization, and engagement.
Own vendor and technology partner selection, management, and evaluation, ensuring best-in-class digital capabilities.
Digital Marketing & Customer Experience
Lead the performance marketing strategy across SEM, SEO, Affiliates, Paid Social, Display, Email/SMS, and new digital platforms, ensuring effective acquisition and retention.
Allocate and manage performance marketing budgets by channel with KPI-driven forecasting to maximize ROI.
Build and oversee loyalty, retention, and remarketing programs, ensuring a unified customer experience across all digital and physical channels.
Leverage consumer analytics, insights, and data mining to refine targeting, personalization, and customer engagement.
Develop a comprehensive customer lifecycle strategy that maximizes lifetime value (LTV) through segmentation, predictive modeling, and personalization.
Embed a “test, learn, and scale” culture within marketing and CX teams to accelerate innovation and responsiveness to consumer behavior shifts.
Leadership & Organizational Impact
Attract, develop, and inspire world-class talent across commercial, digital, and customer experience teams.
Foster a culture of innovation, collaboration, and agility that aligns with organizational goals.
Ensure employees and teams are aligned with a digital-first, customer-centric strategy, embedding technology-driven decision-making throughout the organization.
Serve as a forward-thinking leader, staying ahead of global retail, digital commerce, and marketing trends to continuously innovate and adapt.
Drive an inclusive, high-performance culture that values experimentation, accountability, and continuous learning.
Position Requirements:
15+ years of progressive leadership in commercial strategy, digital commerce, and global retail.
Proven track record of developing and executing integrated commercial and digital strategies that accelerate growth.
Deep expertise in digital marketing, e-commerce management
Strong financial acumen with experience managing large-scale P&L, forecasting, and revenue optimization.
Demonstrated ability to lead cross-functional teams and build strong external partnerships.
Customer-centric mindset with proven success in creating seamless omnichannel experiences.
Exceptional leadership, communication, and strategic decision-making skills.
High adaptability to evolving digital tools, platforms, and market trends (expertise in RLM, Salesforce, AWS, ActionIQ, Teamwork, and/or Proximity a plus).
Experience managing vendor ecosystems, SaaS providers, and digital agencies.
Strong grasp of data privacy, global compliance, and ethical use of digital technologies.
Track record of delivering measurable results across digital revenue growth, margin improvement, customer engagement, and ROI
Demonstrated history of scaling brands
Workday Program Manager
Program director job in Chicago, IL
The Workday Program Manager is a member of Slalom's Enterprise Business Applications team, working in partnership with our clients to ensure maximum value out of their Workday investment. We are seeking an experienced and dynamic Program Manager to help lead comprehensive, full-platform Workday deployments, covering both Human Capital Management (HCM) and Financials (FINS) modules. This is a critical role that requires a strategic thinker with a strong consulting background, exceptional leadership skills, and a deep understanding of Workday solutions and program management strategies. The ideal candidate will also have a strong understanding of client business drivers and the ability to translate client requests into thoughtful and value-driven solutions, driving clarity for internal teams and client stakeholders.
This role may be based in any of our Slalom US based office locations.
What You'll Do:
* Lead Program Delivery: Oversee the end-to-end delivery of Workday implementations, managing scope, timeline, resources, and budget across all HCM and Financials workstreams. Leverage appropriate tools and techniques to ensure projects are delivered on time, within scope, and within budget.
* Client Engagement: Act as the primary point of contact for client stakeholders, building strong relationships, and ensuring client satisfaction and alignment of business goals to objectives.
* Project Planning and Execution: Develop and manage project plans, timelines, budgets, risks, and resources to ensure successful client delivery. Ensure the highest quality of delivery by adhering to best practices, Slalom delivery standards, and continuously seeking improvement opportunities.
* Strong Team Building: Promote a culture of trust and cooperation by facilitating effective communication and collaboration among team members. Provide guidance and mentorship to project team members to foster a supportive environment that encourages professional growth and empowers team members to take risks and meaningfully contribute to project success.
* Cross-functional leadership: Oversee consultants to ensure cohesive delivery related to configuration, testing, and deployment activities. Coordinate efforts across multiple teams (incl. technical, functional, change, and client) to ensure seamless project execution.
* Risk Management: Identify potential risks and collaborate with the delivery team to develop mitigation strategies to proactively address challenges and drive clarity and stakeholder alignment.
* Be an Expert: Stay current with Workday product updates, industry trends, and competitive landscape to continuously enhance solution offerings. Provide expert guidance on best practices and emerging trends in deployment governance to clients.
* Sales Support: Support pre-sales activities such as RFP responses and sales leads. Participate in client presentations to articulate the proposed solution and address questions.
* One Slalom: Collaborate across Slalom practices and offices to deliver a holistic and coordinated solution.
* Travel: Ability to travel up to 25%, as needed.
What You'll Bring
* 5+ years of Workday implementation experience, with proven, deep expertise in leading and managing delivery across HCM and Financials functional areas.
* 8+ years of program management experience.
* Knowledge of Workday HCM and Financials modules, including best practices for deployment, Workday methodologies, and project and program management tools (e.g., program and project plans, RACI, RAID, status reporting, etc.).
* Proven experience in a consulting role, ideally within Workday implementations or similar ERP systems.
* Ability to work collaboratively with cross-functional teams, including sales, delivery, and product management.
* Executive presence and ability to effectively and clearly communicate and manage executive-level stakeholder relationships, driving alignment and clarity.
* Excellent verbal and written communication skills with the ability to effectively engage with stakeholders at all levels, including through presentation.
* Strong analytical and problem-solving skills, with track record of delivering quality, innovative solutions.
* Ability to see around corners thinking about both the big picture and individual needs to help anticipate and mitigate project risks and manage multiple priorities simultaneously.
* Workday EM/PM certification required. Workday HCM and/or Financials certification preferred.
* Proven ability to estimate Workday project scope and timeline accurately.
* Willingness to travel as required.
About Us
Slalom is a purposeled, global business and technology consulting company. From stratey to implementation, our approach is fiercely human. In six countries and 43 markets, we deeply understand our customers-and their customers-to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 10,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.
Compensation and Benefits
Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.
Slalom is committed to fair and equitable compensation practices. For this role, we are hiring at the following levels and salary ranges:
* All other locations:
* Principal: $122,000-$189,000
* East Bay, San Francisco, Silicon Valley:
* Principal: $145,000-$225,000
* San Diego, Los Angeles, Orange County, Seattle, Boston, Houston, New Jersey, New York City, Washington DC, Westchester:
* Principal: $133,000-$206,000
In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual's skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.
We will accept applicants until December 15, 2025 or until the position is filled.
We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: ********************.
EEO and Accommodations
Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact ****************************** if you require accommodations during the interview process.
Easy ApplySenior Education Program Manager
Program director job in Chicago, IL
When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.
Summary:
In this role, you will support the operational excellence of client education by managing the systems, processes, and coordination that enable seamless delivery of effective educational experiences. You will be a key connector across internal teams, this role ensures programs are planned and executed with quality, consistency, and measurable impact.
Responsibilities:
* Enable efficient operations and data tracking for Client Education programs including support of the abstract submission, selection and speaker preparation workstreams.
* Partner effectively with internal teams and external vendors to plan and execute Summit education meetings, supporting agenda coordination, room set-up, polling, Q&A, slide management and post-event evaluations.
* Develop and manage curated communications for executive audiences, including targeted email invitations and program announcements.
* Support continuing education (CE) documentation for Summit events, including planning documents, speaker forms, bios and disclosure forms.
* Coordinate communications and logistics for client Summit speakers, including responding to inbox inquiries, travel arrangements and presentation support, and onsite assistance to ensure a seamless experience.
* Manage content visibility and technology platforms that enable education program success, serving as an administrator for systems such as SharePoint, SiteCore, WorkZone, c-OASIS, Excel, MS Forms, Teams Webinars, and PlanITPro.
* Support the annual American Journal of Medical Quality (AJMQ) Summit supplement by assisting with format, content input, and coordination of submission rounds to ensure timely and accurate publication.
Qualifications:
* Relevant degree preferred.
* 5 or more years of relevant work experience required.
* Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
* Demonstrated project management capability, including timeline management, cross-functional coordination, and stakeholder communication.
* Strong analytical and data-driven decision-making skills; experience with reporting and performance monitoring tools.
* Exceptional communication, relationship-building, and problem-solving abilities.
* Ability to manage multiple priorities in a fast-paced, results-driven environment.
* Willingness to travel.
Estimated Hiring Range:
At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $77,400.00 to $135,400.00.
This position is also incentive eligible.
Vizient has a comprehensive benefits plan! Please view our benefits here:
******************************************
Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities
The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.
Auto-ApplyDay Program Supervisor
Program director job in Hodgkins, IL
Job Details Adult Services - Hodgkins, IL Full Time 4 Year Degree $23.00 - $25.00 Hourly None Day ManagementDescription
Are you a natural leader who is passionate about empowering individuals with intellectual and developmental disabilities? Helping Hand is looking for a Day Program Supervisor to oversee daily operations, mentor staff, and ensure high-quality support and services for the people we serve.
SCHEDULE AND COMPENSATION:
On-site position, Monday-Friday.
40 hours per week.
Salary range $23.00-$25.00/hr (non-exempt).
Salary based on skills and experience.
Up to 6% annual bonus potential.
403b retirement plan with up to a 4% company match.
HELPING HAND PERKS:
Purpose-driven work that changes lives.
Tuition reimbursement and clear career growth opportunities.
Traditional medical (BCBS of IL), dental, and vision insurance.
Employer-paid Group Life/AD&D, Short-Term, and Long-Term Disability.
Team member appreciation events and year-round recognition.
Employee Assistance Program (EAP) and wellness support.
Generous PTO including paid holidays, vacation, accrued sick time, and personal days.
PSLF-qualifying employer under the Federal Public Service Loan Forgiveness Program.
WHAT YOU'LL DO:
Lead daily operations fo the Adult Day Program.
Supervise, mentor, and train a team of Direct Support Professionals (DSPs).
Ensure client safety, rights, and individualized support needs are met.
Oversee scheduling, documentation, compliance, and program quality.
Develop engaging lesson plans, community outings, and activities that promote independence and inclusion.
Provide coverage as needed and collaborate wtih leadership to continuously improve program outcomes.
Other duties as assigned.
Qualifications
WHAT YOU BRING:
Education:
High School Diploma or GED required.
DSP certified or ability to complete DSP training within 90 days of hire.
Experience:
Two (2) years of experience working with intellectual and developmental disability population.
Previous supervisory experience preferred.
Skill Sets:
Proficient with technology such as Microsoft Office, Teams, Zoom, etc.
Valid driver's license with acceptable driving record and proof of ongoing personal motor vehicle insurance.
Ability to meet all PACE certification requirements, preferred.
Must be able to safely drive individuals for various programming purposes.
Exceptional problem-solving and time management skills
Ability to promote and adhere to company values.
A commitment to a diverse, inclusive, and equitable work environment.
Ability to fulfill all necessary training requirements of the agency, including but not limited to crisis management (crisis management training includes de-escalation strategies and physical management techniques).
WORK ENVIRONMENT:
The person in this position may encounter clients exhibiting physical aggression; must be comfortable working in periods of crisis and feel comfortable de-escalating individually or as a team.
The person in this position needs to occasionally move about inside the office to assist clients/students, access file cabinets, office machinery, etc.
The ability to observe details at a close range (within a few feet of the observer).
Consistently position self to maintain files in cabinets or assist clients/students.
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in all situations.
Must be able to follow Helping Hand procedures during emergency situations and provide safety and security of individuals along with Helping Hand property.
Helping Hand is committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We believe that embracing our differences strengthens our community and enhances the quality of care we provide.
Program Director, Substance Use - Residential
Program director job in Elgin, IL
Benefits and Perks: LSSI is growing! Come be a part of this rewarding environment, and enjoy the knowledge that you're helping make a positive difference in the lives of others, as well as these career advantages: On Demand Flexible Paydays for earned wages through an app called Dayforce Wallet.
Competitive salary based upon relevant education, experience, and licensure.
Salary $70,000-$75,000/Annually.
Opportunity for advancement.
Comprehensive benefits package for Full-time employees includes healthcare insurance, up to 26 days of paid time off per calendar year, 11 paid holidays, sick time, 403(b) plan, Employee Assistance Program, and flexible hours.
The paid training you need to learn, grow, and succeed!
Essential Functions:
Ensure a workplace where employees are engaged, their dignity is valued, and they have a sense of belonging both within their specific role and within the organization overall.
Demonstrate sensitivity and responsiveness to cultural differences of clients, coworkers, and community.
Collaborate with other LSSI programs and/or departments, including Central Intake and Development, as needed.
Ensure job duties of the team and direct reports are completed accurately and in a timely manner.
May provide direct services or perform some of the same duties as assigned staff.
Respond to all incoming correspondence and questions in a timely manner; including but not limited to inquires received via email, telephone, text message, and fax.
Ensure reasonable measures are taken to protect confidential and/or sensitive information as well as ensuring the security of all LSSI systems is maintained.
Responsible for completing all required training assignments as well as complying with the related organizational, administrative, and programmatic policies.
Perform all other duties and tasks as assigned.
Position Qualifications:
Bachelor's degree in a social service field required.
Master's degree in a social service field preferred.
Background check clearance required.
CADC or ability to obtain a CADC within 18 months of date of hire required.
LPC/LCPC or LSW/LCSW preferred.
Three (3) to five (5) years experience in substance use filed with increasing levels of responsibility preferred.
Demonstrated proficiency in EHR documentation and review preferred.
Familiarity with accreditation and licensure standards preferred.
Demonstrated ability to communicate in a clear, comprehensible manner, both verbally and in writing.
Excellent organization, presentation and pc/computer skills, including experience using Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) along with other related software.
Valid driver's license, in good standing for the state of residency required.
Access to reliable transportation required.
Valid IL statutory minimum liability insurance coverage, bodily injury and property damage required.
Clinical Program Manager III
Program director job in Lake Forest, IL
Established in 2000, A Minority Business Enterprise (MBE), LanceSoft Inc. is a pioneer in providing premium end-to-end Professional IT/Non-IT Contingent Workforce Solutions and IT Services to diverse clients across various domains.
Core Service Offerings
We offer a gamut of services across diverse domains, categories, skill sets with varying lengths of assignments, that include, but are not just limited to:
- Temporary Staffing
- Permanent Staffing
- Payrolling
- Recruitment Process Outsourcing (RPO)
- Back-office Services
- Application Design and Development
- Website Design and Development
- Program/Project Management
Our Domain Strength
With currently over 1000+ staff serving over 49 clients worldwide including “Fortune” companies, LanceSoft serves a wide array of industries including Healthcare/Pharma, Clinical/Medical Devices, Technology, Telecom, Retail and Distribution, Energy & Utilities, Banking, Finance, Insurance, Manufacturing, Automobile, Media, Transportation, and Government Sectors.
Geographic Coverage
LanceSoft is headquartered in Herndon, Virginia and has a network of branch offices across the US in Chicago (IL), Irving (TX), Basking Ridge (NJ), Atlanta (GA) and San Diego (CA). We also have an International footprint with two country offices in Canada (ON and BC) along with three delivery centers in India- Bangalore, Indore and Hyderabad to further help serve our clients better. We currently operate and recruit in 49 US states catering to diverse Contingent Workforce needs of our clients.
Awards and Accolades
Following are some of our awards and accolades in the US Contingent Workforce space:
- Manpower “Premier Vendor” - 2014
- Kelly's “Supplier Innovation Award” - 2012
- Kelly's “Supplier of the Year” Award - 2012 and 2011
- Kelly's “Service Excellence Award” - 2010 and 2009
- “Stewardship Recognition” from Johnson & Johnson's (J&J) Kelly Work sense program
Specialties
IT/Non-IT Contingent Workforce Services, Creative Solutions, Temporary/Permanent Staffing, Recruitment Process Outsourcing, Payrolling, Application Design and Development, Back-office Services, Program/Project Management, Website Design and Development
Job Description
Title: Clinical Program Manager III
Location: Lake Forest - IL 60045
Duration: 12 Months
Role Description:
The Senior Program Manager has overall accountability for complex programs from concept through launch. The Senior Program Manager is responsible to ensure the Core Team as well as the Extended Team is on track following the established IDCP / Project plan. The Senior Program Manager is responsible for presenting issues, recommendations and updates to various governance bodies which consists of key decision makers, in regards to their programs. The Senior Program Manager also assists in developing various product line strategies.
Position Responsibilities
1. Provide leadership to cross-functional teams by defining clear, realistic goals; clear barriers to ensure team progress, and facilitate rapid decision-making.
2. Manage internal and external business partners to achieve common objectives.
3. Lead the program strategy development and Integrated Development and Commercial Plan (IDCP) / Project Plan at each stage gate to present to the various governance bodies. Generate analyses of timeline, resource, and budget information that facilitate scenario planning, contingency planning, risk assessment and decision-making.
4. Facilitate the management of resources in alignment with approved IDCP / Project plan. Foresee and directly handle project resource issues. Proactively raise personnel issues, such as performance directly with functional management.
5. Serve as a liaison with the various governance bodies, PDL, and the Core Project Team. The Senior Program Manager is expected to report team progress, highlight risks/returns, clarify issues, suggest recommendations, and present next stage IDCP / Project plan.
6. Organize and facilitate effective meetings. Identify and delegate action items, follow-up/track action items to resolution, update project plans & deliverables, and as required identify issues and ultimately resolve issues off-line (to ensure effective meetings at all levels).
7. Responsible for developing and maintaining project budgets and providing project updates and information to support the financial reporting cycles.
8. Monitors and tracks team performance metrics (time, cost and quality milestones) relative to endorsed project plan and prepares periodic management reports to communicate project performance.
9. Collects, analyzes, integrates, and maintains cross-functional deliverables (i.e. Integrated Project Plans).
10. Drives day-to-day Core Team activities to meet project milestones and keep functions on track.
11. Understand critical path activities and anticipates steps that may be bottlenecks .
12. Develops and executes communication plan to ensure effective and timely communication between the Core Team and functional management, senior management, governance bodies, and external partners.
ORGANIZATIONAL RELATIONSHIPS
Senior Program Manager is accountable to get the program started which includes identifying appropriate level of resources, gaining buy in from functional managers, setting up budgets, communicating key events and issues with recommendations and action plans. The Senior Program Manager is also accountable to the various governance bodies, Project Team and PDL for the project time lines, deliverables, and budget as defined in IDCP / Project plan. The Senior Program Manager has the authority to create cross-functional action plans, delegate tasks, and expect regular updates from functional team members with respect to their projects. The Senior Program Manager also is responsible to provide guidance to functional project team members to ensure goals are being met within the agreed upon IDCP / Project plan
Qualifications
EDUCATION AND EXPERIENCE
The incumbent should have experience with product development processes by having a minimum 7 years as a Program Manager or two years' experience leading teams and 5 years as a project team member. Cross-functional experience across different areas such as R&D, Quality Assurance, Manufacturing Operations, Medical, Commercial, Clinical or Regulatory is preferred but not required. Fundamental knowledge of functions as related to their particular program assignments is essential. The incumbent should also have successfully demonstrated cross-functional leadership competencies (diligence, developing strategies, conflict-resolution, analysis, communication and business / organizational awareness) as well as project planning skills.
TECHNICAL SKILLS REQUIREMENTS
The incumbent should have a technical degree in a field that is related to the organizational needs of the particular unit assigned (i.e., drug, device, etc.). A bachelor's degree is a requirement and provided the incumbent has successfully demonstrated cross-functional project-planning and leadership skills, Masters degrees are not required, but are preferred. Formal Program Management training or certification preferred.
PHYSICAL POSITION REQUIREMENTS
The Senior Program Manager has full authority to act for the benefit of the project or program assigned within the agreed upon IDCP / Project plan. When conflicts across programs arise, the Senior Program Manager will try to resolve the conflict with his/her counterpart. If they cannot reach consensus, the conflict is elevated to the proper level for resolution.
The Senior Program Manager has the authority and ability to manage internal and external business partners.
Additional Information
Thanks and Regards
Dishant Nagar
************
Manager, Referral Programs
Program director job in Chicago, IL
About SpotOn We're not just building restaurant tech-we're giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.
Named the #1 Restaurant POS by G2 (Fall 2025), based on ratings from real users
Rated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users
Awarded Great Places to Work and Built In's Best Workplaces for multiple years running
We move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you're looking to make an impact with heart and hustle, SpotOn is the place for you.
We're looking for a strategic, data-driven Manager, Referral Programs to lead the development, execution, and optimization of our referral ecosystem. This person will oversee program operations, manage team members, strengthen partner relationships, and collaborate cross-functionally to maximize referral-driven growth.
You'll play a critical leadership role in scaling the program - balancing operational excellence with strategic thinking, team management, and continuous process improvement.
This is a full-time, in-office role (Monday-Friday)
What You'll Do:
Program Leadership & Strategy
Own the vision, roadmap, and performance of the referral programs.
Lead, coach, and develop a small team of program coordinators or specialists.
Set clear KPIs and track progress toward partner engagement, referrals, conversion, and revenue goals.
Collaborate with sales, marketing, operations, and finance leaders to align referral strategy with broader business objectives.
Identify areas for program innovation, new partner models, and incentive design improvements.
Program Operations
Oversee all incoming referrals and ensure accurate assignment, verification, and tracking.
Maintain program integrity by monitoring for fraud, duplicate submissions, and attribution accuracy.
Partner with sales and account teams to ensure prompt follow-up on high-quality leads.
Manage partner inquiries and troubleshoot referral submission or tracking issues efficiently.
CRM & Data Management
Maintain clean and accurate data across CRM and referral platforms.
Partner with data and technology teams to create, refine, and validate reports and dashboards.
Identify and resolve system issues while ensuring end-to-end visibility of referral performance.
Partner & Internal Communication
Build and nurture relationships with referral partners and internal stakeholders.
Oversee the drafting of proposals, agreements, and partner communications.
Represent the referral program in internal meetings and leadership updates.
Collaborate with marketing to plan partner engagement campaigns, enablement sessions, and events.
Payments & Financial Processing
Oversee monthly payment reviews and approvals for qualified referrals.
Maintain transparent records of payouts, reporting, and compliance.
Ensure new partners are onboarded and payment-ready with complete documentation.
Program Growth & Optimization
Identify and recruit new referral partners and maintain engagement with active ones.
Analyze program data to guide incentive strategy and overall effectiveness.
Oversee training materials, process documentation, and partner success resources.
Reporting & Administration
Deliver weekly and monthly performance reports with insights and recommendations.
Track conversion rates, partner activity, and payout metrics.
Maintain up-to-date SOPs and ensure program documentation reflects best practices.
Leadership & Management
Provide mentorship, feedback, and professional development opportunities for direct reports.
Foster a collaborative, results-oriented culture grounded in accountability and transparency.
Influence stakeholders across departments through data-driven storytelling and clear communication.
Manage workload prioritization, delegation, and quality assurance within the team.
Qualifications:
Research shows that women and members of underrepresented groups tend to apply to roles only when they check every box on a job description. We encourage you to apply if you meet the majority of qualifications and if this role is aligned with your career trajectory.
5+ years of experience in partnerships, referral marketing, channel management, or sales operations.
2+ years of people management experience leading direct reports or cross-functional initiatives.
Proven success developing and scaling partner or referral programs in a high-growth environment.
Strong analytical mindset with experience using CRM and referral management platforms (e.g., Salesforce, HubSpot, PartnerStack).
Exceptional communication, leadership, and relationship-building skills.
High attention to detail, data integrity, and process ownership.
Ability to balance hands-on execution with strategic oversight.
Benefits:
At SpotOn, we put people above everything else. We're known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can't take care of our clients without taking care of our employees first, and that's why we invest in you with a competitive benefits package which includes:
Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development
Compensation:
A full-time, W2 position with total on-target earnings of up to $102,000-$125,000. Total on-target earnings is inclusive of base salary and commission potential.
Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
Offers will be reflective of the candidate's location and experience.
SpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.
SpotOn is an e-verify company.
Auto-ApplyHousing Program Manager- HUD Certified
Program director job in Chicago, IL
Housing Program Manager- HUD Certified STATUS: Exempt, FT GRADE: 5 DEPT: Economic Empowerment PROGRAM: Housing & Financial Inclusion REPORTS TO: Chief Economic Empowerment Officer SUPERVISES: Housing and Financial Inclusion Staff SUMMARY: The Housing Program Manager is responsible for overseeing the Housing Program that supports the YWCA's main objective to eliminate racism, empower women and promote peace, justice, freedom, and dignity for all. This role will work closely with the Chief Economic Empowerment Officer to provide day-to-day supervision of program operations, maintain records pertaining to program activities, oversee the implementation of new programs, and manage marketing and outreach to the community. The Housing Program Manager is responsible for assisting in regular reporting to grantors in regard to program goal achievement, tracking client demographics, or in the preparation of new grant requests and funding continuation from current sponsors. The Housing Program Manager will work with staff, funders and other agency peers on researching and disseminating housing counseling updates and best practices. This position will also be required to carry a case load and provide direct service work to program participants, including conducting pre-purchase/homebuyer education and financial education workshops and webinars, providing housing counseling (including pre-purchase and rental) and credit counseling services. HUD Housing Counselor certification is required within the first 90 days of employment.
COLLABORATES WITH: Housing Program Manager - Collaborates with the Financial Inclusion and overall Economic Empowerment department leaders and staff, YWCA program members and other YWCA staff members; program funders and community partners and representatives.
ESSENTIAL RESPONSIBILITIES:
Primary Responsibilities: Plan and organize activities required for the full implementation of Housing program goals, grant requirements and objectives that lead to closing the racial wealth gap and increasing the number of Black and Brown homeowners within the YWCA's geographical footprint. The Housing Program Manager will ensure that program activities are consistent with the program objectives and that objectives can be met with available resources and ensure the program meets targets, budgets and timelines, with appropriate reporting and evaluation. The Program Manager will work closely with the Chief Economic Empowerment Officer to develop, complete and finalize all program deliverables according to the timeline established within each funder's grant requirements. To provide proper oversight, the Housing Program Manager must be HUD certified to understand industry standards, requirements, and HUD Housing Counseling policies and procedures which include benefits to the renter, the prospective homebuyer, or the existing homeowner. HUD Housing Counselor Certification must be attained within the first 90 days of employment.
External/Partner Contact: Communicate with community members, organizational leaders, funders and other stakeholders to gain support and increase visibility for housing programs and to solicit input to improve the programs. Develop, implement and evaluate recruitment strategies to expand the number of members utilizing services. Identify direct programmatic assistance opportunities with non-profit agencies and government agencies around the state. Co-write and submit work plans on behalf of Housing and Financial Inclusion, and carry out the programmatic assistance as defined in the work plans.
Member Contact: Educate clients and prospective clients about the available Housing and Financial Inclusion services, Economic Empowerment Services, and greater YWCA Metropolitan Chicago Services. Assist members with completion of required forms and assessments. Conduct member screening to
evaluate need for immediate support and to facilitate referral and linkage to appropriate community services. Use appropriate judgment in upward communication regarding client or member concerns.
Administrative duties: Develop, plan and coordinate staff trainings. Identify appropriate topics and trainers, and conduct and coordinate trainings as appropriate. Secure contracts, coordinate logistics, and provide on-site support to Housing staff. Work with the YWCA Communications team to market trainings, programs, and events. Research best practices in housing counseling for possible training topics or other initiatives that would be of value to members and partners. Manage housing counseling staff to maintain program compliance such as securely stored client files with all required documents and forms, regular file reviews, reviewing outgoing reports, conducting site visits, and preparation for the HUD Performance Review. Track and monitor Housing Counseling staff's data entry and client management processes to ensure client communications are recorded in a timely manner and the utilization of required client management system - mPact Pro. Conduct follow-ups via phone and/or email to determine whether the client is receiving timely, efficient, and effective housing counseling. This includes monitoring the collection of closing/disclosure statements and related documentation once a client fulfills homeownership or completed their Action Plan. Fulfill all other duties as assigned by the Chief.
NON-ESSENTIAL RESPONSIBILITIES: Participate in staff meetings, and training as scheduled.
OTHER DUTIES AS ASSIGNED: Other duties outside of the responsibilities of the position may be assigned, whether for a project, special needs task or other assignment.
QUALIFICATIONS: The ideal candidate will have demonstrated skills, strong knowledge and experience in the following areas:
* Working knowledge with all aspects of the homeownership process: mortgage lending, realtor service, closing of mortgage loan, loan processing, and loan modification.
* At least five years of management experience with a non-profit, community-based organization, or government with varying levels of program implementation and management.
* Strong problem solving and group leadership skills; ability to interact with people of all ages and cultural backgrounds.
* Effective oral and written communication skills.
* Detail and deadline oriented.
* Ability to work independently and as part of a team.
* Sound computer skills including proficiency with email software, Microsoft Office Suite and Outlook, client management databases, and uploading and downloading of documents.
* Ability and willingness to learn new software and computer systems.
* Ability to work flexible hours, including some evenings and weekends one to two times per month.
* Travel around the city and state and occasionally out-of-state; must have valid ID
* Prior experience as a housing counselor, empowerment coach, or financial educator is a plus.
* General knowledge of the city of Chicago and surrounding suburbs to inform service delivery and outreach.
LEADERSHIP COMPETENCIES:
* Accountability: Effectively manages own work, and work of teams when relevant, ensuring delivery of high-quality work.
* Diverse Communication Skills: Uses effective written and oral communication with internal and external stakeholders; demonstrates empathy and active listening.
* Critical Thinking: Consistently identifies, gathers, and applies relevant information to work.
* Customer-Service Orientation: Recognizes needs of diverse stakeholders and approaches relationships with a service-orientation, to ultimately maximize impact.
* Growth Mindset: Views growth as important for personal and professional development; seeks out opportunities to expand skills, even if change is required.
* Development Planning: Breaks down projects and tasks into process steps, while considering appropriate stakeholders, and executes them effectively; adjusting timelines and prioritizing as necessary.
* External Relationship Builder: Invests in and builds strong, trusted relationships with partners. Builds
market position by locating, developing, defining, and closing business relationships.
* Strategic Thinking: Considers the future of the organization proactively and responsively; weighs diverse inputs to inform strategies; identifies innovative opportunities when relevant.
Discretion is required for handling of documents and for member concerns. Demonstrated respect and appreciation for working in a multi-ethnic, multi-generational, and multi-cultural work environment must be evident. The Housing Program Manager must be able to work effectively with members who may show stress and impatience.
EDUCATION REQUIRED: Bachelor's degree is preferred; minimum associate's degree.
CERTIFICATION(s) REQUIRED: HUD Housing Counselor Certification; must pass certification exam within first 90 days of employment.
WORK ENVIRONMENT: While in the office, the noise level is usually moderate.
Movement requirements include walking, stooping or kneeling. There may be a need to reach, lift or move objects, such as packages, supplies and computers. Normal (or corrected) vision range; ability to see color and to distinguish letters, numbers and symbols are necessary to the work, which may require close viewing. Occasionally may need to lift and/or move up to 30 pounds. Communication needs include seeing, hearing and speaking. While working remotely and/or in the office, there will be periods of sitting, holding a telephone and using computers. Reasonable accommodations will be made for an incumbent to meet the essential responsibilities of the position.
WORK SCHEDULE: Monday - Friday, 9:00am-5:00pm. Three days in-office or in the community and two days remotely. This position may require work on some evenings and weekends. Schedule can vary depending on the needs of the agency.
Salary Description
$68,000
Assistant Director-Program Support
Program director job in Elmhurst, IL
Association Ray Graham Association (RGA) empowers people with disabilities to reach, grow, and achieve by providing compassionate, person-centered services that foster independence and inclusion. Our team is committed to upholding our mission through collaboration, respect, and accountability in everything we do.
The Assistant Director of Program Supports (ADPS) ensures the consistent delivery of high-quality, person-centered services to people supported within the Community Living Resources (CLR) program. This position provides strong, compassionate leadership through coaching, mentoring, and direct supervision of a team of 7 Quality Supports Facilitators (QSFs), 14 Community Support Supervisors (CSSs), and over 100 Direct Support Professionals (DSPs).
The ADPS ensures that all program locations meet or exceed regulatory standards set by DHS, HCBS, DCFS, IDPH, BQM, CQL, and other governing bodies. This role partners closely with the Senior Director and other Assistant Directors to ensure consistent systems implementation, effective staff training, operational efficiency, and adherence to RGA's mission and values.
This is a highly visible leadership position requiring initiative, flexibility, and a commitment to quality, safety, and person-centered practices.
Status: Full-Time, On-Call
Schedule: Generally daytime hours Monday-Friday, with a minimum of one evening per week and two weekend days per month. This position requires travel to various CLR locations within DuPage County and flexibility based on operational needs.
Benefits:
* Benefits include medical, dental, vision, paid time off (PTO), retirement plan, mileage reimbursement, and professional development opportunities.
Additional Information:
Ray Graham Association is a drug-free workplace. All employees may be subject to random drug testing in accordance with organizational policy, state and federal regulations.
Requirements
Leadership & Accountability
* Ensure that all QSFs, CSSs, and DSPs understand and uphold the organization's mission, values, and compliance standards.
* Work collaboratively with other ADPS leaders to ensure consistent implementation of policies, procedures, and systems.
* Maintain oversight of program compliance, safety, and quality of care, addressing performance or compliance concerns proactively.
* Design and oversee training and development initiatives, including On-the-Job Training (OJT), to strengthen staff competence and confidence.
* Maintain a visible leadership presence across CLR homes to model best practices, assess program quality, and support team members.
* Conduct regular supervision meetings with QSFs and CSSs, providing feedback, setting goals, and managing performance improvement as needed.
Team Development & Communication
* Foster a culture of accountability, collaboration, and high performance across all levels of the CLR team.
* Actively mentor supervisors and facilitate open communication channels between leadership, team members, and families.
* Promote continuous learning, team development, and problem-solving to achieve positive outcomes.
* Collaborate with other RGA departments to ensure alignment with organizational goals, strategic priorities, and seamless service delivery.
Advocacy & Person-Centered Support
* Lead onboarding and integration for new hires, ensuring clarity of role expectations and adherence to person-centered principles.
* Engage with people supported, their families, and team members to ensure individualized, responsive, and empowering supports.
* Model and reinforce the "Nothing for us without us" approach, ensuring that the person supported is at the center of all decisions.
* Promote ongoing staff education in person-centered practices, safety, and quality standards.
Community Partnerships & Compliance
* Build and maintain relationships with external partners, families, and community organizations to support inclusion, safety, and personal growth.
* Ensure all program locations maintain compliance with CMS, BALC, BQM, OIG, DCFS, CQL, and HCBS standards.
* Enforce consistent policy and procedure implementation to meet or exceed all regulatory requirements.
Key Attributes
* Strong leadership and accountability skills.
* Excellent communication and interpersonal abilities.
* Ability to work independently and collaboratively.
* Commitment to RGA's mission of empowering people with disabilities to reach, grow, and achieve.
* Flexible and proactive in a dynamic, person-centered environment.
Qualifications:
* Bachelor's degree or equivalent experience.
* Valid Driver's License
* Completion of CANTS, LEADS, HCWR, And State Police checks
* Bilingual- Preferred
* Previous Direct Support job experience with people with Intellectual/Developmental Disabilities
* 1-3 years of supervisor experience (3-5 years preferred)
* QIDP experience preferred.
Director of Programs and Services
Program director job in Lockport, IL
Full-time Description
Why One Family Illinois?
At One Family Illinois (Formerly SOS Children's Villages Illinois) we are committed to keeping brothers and sisters in foster care together by providing safe, stable, and loving homes. We do this by offering an innovative approach to traditional foster care. Our model of care provides a private, single-family home, access to a community center, and support from professionally trained Foster Parents and staff. With this, the children we serve benefit from the stability of remaining with their siblings as well as the support of neighboring One Family Illinois Foster Parents and the entire community.
Work for an impactful organization with a purpose
Corporate culture that supports diversity, equity, and inclusion
Hybrid/flexible work options to help balance work and life
PTO (paid time off in the form of personal days, sick time, vacation days, and paid company holidays
Bonus Plan for Child Welfare Specialists
Employee Referral Bonuses
Employee Well-Being Benefits
Competitive Healthcare plans through BCBS for you and your dependents (eligible the first of the following month after 30 of FT employment)
Vision/Dental/Life Insurance offerings
Flexible PTO
Access to an Employee Assistance Program (EAP)
403b Retirement Savings Plan (nonprofit version of 401K). Able to contribute immediately upon full-time employment. In addition, the organization will contribute 4% to your savings plan after 12 months of full-time employment regardless if you are contributing.
Part of the federal student loan forgiveness program
Access to financial advisors and financial education tools
Tuition reimbursement options
Opportunities for further education as well as time to attend trainings/workshops/etc. for personal/professional development
The Role:
The Director of Programs & Services is responsible for the overall day-to-day supervision and guidance of
Village programs and services.
The Director of Programs & Services strategically directs the staff at the Village to facilitate positive and
healthy connections among Village members and leads in the creation and implementation of programming to
enhance the Village community for all involved, while keeping a focus on the operational success and
outcomes of the program.
Responsibilities:
Provides leadership to assure Village census goals are met or exceeded, including achieving a significant revenue increase and stabilization of program funding, and that the Village maintains a strong sense of community, is cohesive, and high standards of client care are maintained. Facilitates positive and healthy connections among village members.
Provides oversight to all Village programs assuring program effectiveness and systems are in place to track successes and identify areas of improvement. Works to improve program deliverables. Acts as primary support in the communication of quality standards to Village team for program and services. Assures records are maintained as required by the agency, COA, DCFS, Human Resources, IL state and federal law. In collaboration with CPO, convenes and directs meeting with appropriate staff to ensure supportive services are operating effectively to enhance service quality to the Village clients.
Develop new programs to support the needs of clients and the strategic direction of the organization.
Leads the selection and admission process for intake of children following all state and organizational guidelines. Meets regularly with the CPO and other team members to review guidelines, admissions and placement issues related to the well-being of the children. Completes all associated DCFS required paperwork in a timely fashion and handles internal communication, including 906, 1420 and 1425.
Responsible for the selection, training and development of Professional Foster Parents to assure homes are adequately staffed with appropriate trained personnel, with support from and in coordination with other departments.
Develops, executes, and oversees volunteer leadership programming. Works closely with Advancement and Recruitment to develop a plan for volunteer engagement program.
Design, deliver, and evaluate programs that meet the needs and interests of youth and families to enhance quality of life
Actively engages and identifies community partners to support the Village's goals and enhance the mission.
Provides leadership to program staff and direct supervision of Foster Parents, Child Welfare Supervisor, Program Assistant, and other Village staff as assigned. Provides leadership and indirect supervision of Child Welfare Specialists, Education & Activities Coordinator/Specialist, and Relief Parents.
Develops processes and procedures, resolves staff issues, and directs decision making to the appropriate level. Sets consistent performance targets and position specific goals in coordination with the Deputy Director. Regularly monitors progress and offers feedback. Completes performance reviews for staff on time. Recognizes staff for contributions and fosters a cohesive working environment by providing needed information, tools, and resources for team to perform. Requests staff input and feedback as part of the decision making process.
With the approval of the CPO and CSO, employs and terminates Village program staff and works with Supervisors to employ and terminate staff as needed.
Assures the clinical needs of the children are met and properly documented, in consultation and with support from the Director of Behavioral Health Services.
Acts as liaison to DCFS and other service providers for all program and services. Acts as the primary liaison in the Village for the Day Care program (if applicable). Serves as the primary liaison to State, local government and other community service providers to promote and support programs and services related to organizational activities.
Works closely with the Advancement, volunteers, and other staff, in areas of new program development and funding to meet or exceed goals. Assures development, implementation and supervision of related programs and special activities including community involvement to promote awareness and support.
In collaboration with CPO and Business Manager works to develop and monitor annual operational budget.
Provides support to corresponding Director(s) and DCFS when CPO is not available.
Comply with all agency policies, state, federal, county and city laws, rules and regulations.
Attend general agency and Village staff meetings, in-service education/training, individual supervision, and other meetings and agency programming as directed by the CPO.
Is on-call to respond to Village emergencies 24/7.
Other duties as assigned
Requirements
QUALIFICATIONS:
Master's degree in Social Work or a relevant Master's degree that meets DCFS requirements from an accredited institution.
A minimum of 5 years social service supervisory experience working with children and families in the child welfare system. Program leadership preferred. LCSW or clinical experience preferred.
DCFS Child Welfare Employee Licensure required; 402 Licensure.
Experienced in team building, implementing behavior modification plans and needs assessment.
Ability to work with DCFS, courts and other social service systems.
Ability to pass DCFS required criminal background check including CANTS/SACWIS, Drug Screen and SORS.
Ability to provide required DCFS Medical Report/TB test.
Valid Illinois driver's license with acceptable driving record; insured and reliable transportation.
Sensitivity to the cultural and socioeconomic characteristics of clients and staff.
Ability to relate to the Agency staff and to the public in a courteous and professional manner.
Strong communication, organizational and computer skills.
Ability to exercise discretion and independent judgment and to handle sensitive and confidential materials.
Ability to work flexible hours including some weekends.
Ability to work in an alcohol, tobacco, drug, and firearm-free environment.
Commitment to One Family Illinois philosophy and mission.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus While performing the duties of this job, the employee is regularly required to talk and hear.
Possess the ability to fulfill any office activities normally expected in an office setting, including, but not limited to: remaining seated for periods of time to perform computer based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.)
Frequently required to stand, walk, sit, use hands to feel, and reach with hands and arms
Occasionally lift and/or move up to 20-25 pounds
Fine hand manipulation (keyboarding)
At times, may require more than 40 hours per week to perform the essential duties of the position
LANGUAGE SKILLS:
Ability to read, write and speak English proficiently
Ability to read, write and speak Spanish is helpful
ADA DISCLAIMER/STATEMENT: The above statements are intended to describe the general nature
and level of work being performed by the person assigned to this position. Position responsibilities are
intended to describe those functions that are essential to the performance of this job. This position
description does not state or imply that the above are the only duties and responsibilities assigned to this
position. Employees holding this position will be required to perform any other job-related duties
requested by management. All requirements are subject to possible modification to reasonably
accommodate individuals with a disability.
ONE FAMILY ILLINOIS is an equal opportunity employer. Employment, assignment, and promotion
practices are carried out in accordance with all applicable laws, rules, regulations and orders without
regard to race, religion, color, national origin, physical handicap, social handicap, sex, age, or ancestry
Salary Description 80000
BH Government Programs Care Manager III - 743
Program director job in Chicago, IL
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.
**This is a Union Role**
**Job Summary**
This position is responsible to provide care coordination to members via telephonic and/or field based care management to inform and educate them on health care programs to address their personal health needs, engage the member in adherence to personal health goals, respond to inquiries from members, and support the clinical operations department with their provider and member activities. This position will be required to complete member telephone and/or field based health screenings, comprehensive health assessments and care planning duties which may require visits to members' home and/or facilities to support complex and specialty populations.
**JOB REQUIREMENTS** **:**
+ Registered Nurse (RN) with 2 years direct clinical care to the consumer in a clinical setting or , unrestricted Licensed Professional Counselor (LPC, TX), or Licensed Master Social Worker (LMSW, TX, NM), Licensed Clinical Professional Counselor (LCPC, IL) or Licensed Clinical Social Worker (LCSW, IL & NM) Licensed Marriage and Family Therapist **(LMFT, IL** & **NM),** Licensed Professional Clinical Counselor (LPCC, NM), Licensed Independent Social Worker (LISW, NM), or Licensed Mental Health Counselor {LMHC, NM) with 2 years of clinical practice experience. Current, valid, unrestricted license in the state of operations (or reciprocity). For compact licensee changing permanent residence to state of operations, you must obtain active, unrestricted RN licensure in the state of operations within 90 days of hire.
+ Plus 3years wellness or managed care experience presenting clinical issues with members/physicians.
+ Experience handling medical management programs and health educations programs in an independent manner.
+ Knowledge of the health and wellness marketplace and employer trends.
+ Verbal and written communication skills including discussing medical needs with members and interfacing with internal staff/management and external vendors and community resources.
+ Analytical experience including medical data analysis.
+ PC proficiency to include Word, Excel, and PowerPoint, database experience and Web based applications.
+ Ability and willingness to travel within assigned territory.
**PREFERRED JOB REQUIREMENTS** **:**
+ 3 years clinical experience.
+ Patient education experience.
+ Condition Management experience.
+ Bilingual in English and Spanish.
+ Experience in managing complex or catastrophic cases.
+ Certification in Case Management, Training, Project Management or nationally recognized health care certification.
+ Government Programs experience
+ Population Management
**This is a Union role. This is a Union Telecommute (Remote) role. Must reside within a 60-mile radius of the Chicago office**
**Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!**
**HCSC Employment Statement:**
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
**Base Pay Range**
$34.90 - $57.89
Exact compensation may vary based on skills and experience.
**Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.**
**Join our Talent Community. (******************************************** PA8v\_eHgqFiDb2AuRTqQ)**
For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.
Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment.
HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants.
If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at ************** to request reasonable accommodations.
Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.
Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas,
Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association
© Copyright 2025 Health Care Service Corporation. All Rights Reserved.
Research Program Manager
Program director job in Chicago, IL
Ann & Robert H. Lurie Children's Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. Ann & Robert H. Lurie Children's Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.
Location
680 Lake Shore Drive
Job Description
Summary:
The Research Program Manager will provide overall research program administration for activities within research programs. Responsible for the management and oversight of pre-award and post award activities relating to federal, industry and foundation sponsored research studies. Assists leadership as needed with philanthropic funds at the direction of the Division Head. Provides training and education to other research staff related to timely invoicing, research charge billing and account reconciliation, and will be expected to make recommendations to investigators and clinical research staff on process improvement to create and/or maintain practices and procedures such as maintenance of an awards database, review of requirements for performance reports or grant renewals and refinement of current accounting practices to enhance the research enterprise. Serves as the primary liaison between the clinical research staff, Division Faculty, and centralized research resources and provides oversight to research activities.
Knowledge, Skills and Abilities:
Baccalaureate degree in business, health care administration or public health; Master level preferred.
A minimum of 5 years of experience in program leadership, administration, and budget management is preferred.
Strong analytical, interpersonal, oral and written communication and record-keeping skills required. High degree of initiative and creativity preferred.
Strong working knowledge and skills in Microsoft computer software applications and database technologies.
Experience in grant writing preferred.
Organizational skills: Ability to establish priorities and react promptly to a large variety of requests and needs, sometimes in stressful situations. Flexibility is required, balanced with meeting established timelines and goals.
Ability to communicate effectively in a leadership role with clinical, business and administrative staff. Strong customer service skills.
Exceptional verbal and written communications skills.
Prior experience with Cayuse 424/SP preferred.
Ability to work independently managing multiple projects simultaneously.
Essential Job Duties:
Assists principal investigators in preparing applications for funding and managing existing grants and contracts.
Liaises between the Division's faculty members and the centralized, research resources, including Research Grant Specialist, the Office of Sponsored Projects (OSP), Research Business Management (RBM) office, and Post-Award Financial Management (PAFM) team. Works with faculty to identify new federal and foundation funding opportunities, provides insight on funding terms and conditions and submission requirements.
Ensures proper post award account creation in ARHLC financial systems, including Lawson, payroll, EPIC and purchasing based on specific grant or contract language. Coordinates sub-award agreement creation and monitoring with OSP.
Monitors funds on weekly basis, reconciling faculty and staff salaries, subcontractor invoices, incoming sponsor payments, cost transfers and other allocable expenses ensuring financial compliance to reporting standards and funding agency requirements.
Tracks time and effort of Division investigators.
Provides regular financial status updates including fiscal projections to PIs and director and processes spending plan adjustments at the direction of faculty to meet project objectives.
Reviews and coordinates time and effort reporting for faculty and clinical research staff. Works with PIs to regularly monitor information and make changes as appropriate.
Responsible for timely assembly and production of annual federal/sponsor progress reports, just in time submissions, no-cost extensions, contract amendments and assists in the completion of required financial reports with OSPA.
Works with the clinical research team to ensure proper invoices are generated in a timely fashion on all studies, offering training and guidance as appropriate; assists principal investigators with internal and external budget development for grant applications, including negotiation of budgets with sponsor.
Works with the Office of Sponsored Programs to facilitate contract negotiations and execution.
Provides oversight of patient charges to fund accounts; verifies accuracy of all charges to fund accounts including salary and miscellaneous expenses.
Oversees research fund closeout in conjunction with clinical research staff, OSP, OSPA and sponsor. Works with other departments/disciplines to coordinate all aspects of research projects, focusing primarily on billing and reimbursement. Serves as a liaison between section faculty and OSP, sponsors, CROs, Federal agencies.
Oversees and provides guidance to other research staff in study procedures and processes and monitoring team workflow as it relates to fiscal management. Assists in creating and updating case report forms and/or source documents.
Provides oversight to staff responsible for preparing and submitting all regulatory documents to the government and/or sponsor. Prepares/submits budgets, budget justifications and other necessary documents for review by the IRB, CRU and sponsor.
Prepares documentation for site visits and audits.
Works on special projects as required by the division leadership and assumes other responsibilities as assigned by leadership.
Education
Bachelor's Degree (Required)
Pay Range
$70,720.00-$115,627.20 Salary
At Lurie Children's, we are committed to competitive and fair compensation aligned with market rates and internal equity, reflecting individual contributions, experience, and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions. In addition to base salary, Lurie Children's offer a comprehensive rewards package that may include differentials for some hourly employees, leadership incentives for select roles, health and retirement benefits, and wellbeing programs. For more details on other compensation, consult your recruiter or click the following link to learn more about our benefits.
Benefit Statement
For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:
Medical, dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
403(b) with a 5% employer match
Various voluntary benefits:
Supplemental Life, AD&D and Disability
Critical Illness, Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Children's facilities
Discount purchasing program
There's a Place for You with Us
At Lurie Children's, we embrace and celebrate building a team with a variety of backgrounds, skills, and viewpoints - recognizing that different life experiences strengthen our workplace and the care we provide to the Chicago community and beyond. We treat everyone fairly, appreciate differences, and make meaningful connections that foster belonging. This is a place where you can be your best, so we can give our best to the patients and families who trust us with their care.
Lurie Children's and its affiliates are equal employment opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information, or any other characteristic protected by law.
Support email: ***********************************
Auto-ApplyProgram Manager, Chicagoland Chapter
Program director job in Chicago, IL
Job Title: Program Manager, Chicagoland Chapter
Department: Chapter Impact
Reports to: Executive Director, Chicagoland Chapter (Dotted line reporting to Senior Director, Chapter Relations)
Direct Reports: No
Classification: Exempt
Position type: Full-Time Employee
Anticipated Pay Range at Commencement of Employment: $56,000 - $71,000 per year
Blue Star Families
Blue Star Families is a growing non-profit (Military Service Organization (MSO)) with a history of delivering innovative solutions. We're the team that senior DoD leaders seek out when they want ground truth on issues facing our military families. Our team members are motivated individuals that help each other do remarkable things for military families to bridge the civilian-military divide every day. We deliver first-class solutions that transform the military experience for military family members. We operate in an agile arena where great minds come together to make life better for military members and their families. We focus on data-driven insights while understanding the value of spirited storytelling. And we do all this in a highly flexible, virtual environment with great benefits! Our diverse and inclusive environment fosters a sense of belonging among our team resulting in innovative and creative decision-making. Are you ready to make a difference for the families of those who serve our great nation? We are the ideal match for the innovator, the out-of-the-box, strategic thinker who understands the value of social impact.
General Description
Reporting to the Chapter Executive Director, with a dotted line to the Senior Director of Chapter Relations, the Program Manager is a member of the Blue Star Families Chapter Impact Team. This integral role is dedicated to fostering exceptional Membership Stewardship & Customer Service, ensuring that every interaction strengthens the sense of belonging among military families.
The Program Manager will manage multiple programs for the local Chapter, including, but not limited to, projects currently within Blue Star Families' portfolio. In addition to driving membership and volunteer growth and engagement, the Program Manager will support the Executive Director on high-impact initiatives and essential operational tasks critical to the Chapter's success.
*The Program Manager must reside in the local community the Chapter serves.
Key Job Functions:
Local Chapter Responsibilities:
Manage programs and events for local Blue Star Families' chapter.
Foster relationships with local community organizations and partners to support program initiatives and enhance community engagement.
Utilize project management technologies and tools to administer programs and manage local chapter operations (including, but not limited to, HIVE, Hive Brite, Salesforce, Google Workspace Suite, Zoom, etc).
Develop schedules, project estimates, and resource plans, that align with the organization's goals, processes, and documentation.
Set and monitor deadlines, ensure completion of deliverables, and alert the team of pending due dates and delinquencies.
Help schedule team meetings to drive projects forward and provide status updates to program stakeholders.
Implement strategies to increase membership and volunteer participation.
Support the recruitment and effective onboarding and management of volunteers, including retention and recognition activities.
Support Executive Director on fundraising activities and other initiatives and essential operational tasks required for the success of the chapter.
Support day-to-day budget tracking.
With the guidance of the Chapter ED, and the national team, manage and lead the execution of marketing and communications strategies, including social media, to elevate the chapter's name in the community and attract and grow membership.
Engage fellows and interns to maximize the impact of chapter initiatives and programs
Perform various administrative activities, including scheduling and meeting planning, document creation, communications, travel arrangements, minutes, presentations, and other logistical functions.
Host and/or attend local community events.
Transport, lift, carry, set up, and take down various supplies and equipment for local chapter events.
Manage chapter social media platforms
Manage and execute chapter events some nights, weekends, and Federal Holidays.
Perform other duties as assigned.
Blue Star Families' National Chapter Impact Team Responsibilities:
Support the Senior Director, Chapter Relations, on key initiatives to ensure clear and achievable project objectives.
Ensure that membership engagement remains a top priority across all interactions at the chapter, fostering a welcoming environment that strengthens the sense of belonging within the community.
Ensure that national office policies are implemented effectively at the community level, specifically on programs and events.
Promote an organizational culture that values strategy, planning, collaboration within the mission and across Blue Star Families, trust, commitment to the mission, and professional and organizational growth.
Perform other duties as assigned.
Required Experience, Skills & Background
Minimum 2-4 years of relevant experience
Independent self-starter with exceptional interpersonal and communication skills
Knowledge of the military family experience
Volunteer recruitment and management experience
Experience working with community partner organizations
Demonstrated comfort and proficiency in public speaking and media interactions
Excellent writing skills
Ability to facilitate meetings and drive toward decision-making
Local travel requirements required outside of your home office will be up to 40% or less depending on business needs.
Ability to repeatedly transport, lift and carry supplies and equipment up to 50 lbs.
May be required to work nights, weekends, and holidays as necessary to carry out key job functions
Limited out-of-town travel may be required to attend meetings, trainings, events etc.
Desired Experience, Skills & Background
Experience with Customer Relationship Management (CRM) systems; and familiarity with Salesforce a plus.
Familiarity with membership-driven organizations.
Ability to evaluate the effectiveness of processes and programs, and ability to implement improvements.
More About Blue Star Families
Blue Star Families empowers military and Veteran families to thrive by connecting them with their civilian neighbors - both people and organizations - to create strong communities of mutual support. We believe we're all stronger when we take care of one another.
Our groundbreaking research is raising the nation's awareness of the unique challenges of military family life. With the help of neighbors across the country, Blue Star Families is overcoming the isolation and alienation of frequent moves, deployments, and reduced support from the government. Our innovative programs are solving specific challenges for military families, including fighting economic insecurity with resources that foster spouse career development, creating family strength with rich family programming, and providing critical peer support for caregivers, whose numbers are only increasing.
Blue Star Families is a registered 501(c)(3) nonprofit organization.
EEO Policy
Blue Star Families is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Why Blue Star Families?
Virtual/remote nonprofit organization that moves with you (position specific)
Career growth opportunities
Excellent benefits (403(b) with matching, Flexible Spending, Life Insurance, Short-Term Disability, Communications Allowance, and more)
Permanent Change of Station (PCS) Leave for Active Duty Military Spouses
On-the-job professional development training
Front-line opportunity to positively impact the military experience
Competitive salaries
Workplace flexibility
Auto-ApplyManager of Program Initiatives
Program director job in Chicago, IL
Job DescriptionSummary of Position: Reporting to the Senior Director of Development, the Manager of Program Initiatives leads a team responsible for delivering high-profile programs, projects, and events across Chicago. This role oversees:
Program & Event Execution - Design, implement, and scale funded and pilot programs for Chicago teens; plan and execute funder and showcase events incorporating teen participation.
Operations & Logistics - Coordinate with internal departments to ensure seamless planning, execution, and monitoring of initiatives.
Community Engagement - Build partnerships with donors, community organizations, schools, city agencies, and other stakeholders to expand program reach.
The Manager collaborates with diverse stakeholders, balancing large-scale initiatives with targeted projects, and demonstrates a strong commitment to enhancing opportunities for Chicago's teens. Candidate will assume increasing responsibilities over time, including managing and strengthening relationships with key partners to support the transition and ownership of strategic partnerships.
Major Duties and Responsibilities:
Lead and Manage High-Profile Programs and Events - Oversee planning and execution of key teen program initiatives (e.g., Next Builders, ComEd Youth Ambassadors, teen participation in Gala), including project plans, stakeholder engagement, instructor recruitment, site selection, training, showcases, and site visits. Supervise seasonal and branch program specialists and assistant.
Develop, lead, and implement programs that reflect teen interests, voices, and evolving needs, fostering ownership and leadership.
Facilitate inclusive, strengths-based activities and workshops that promote personal growth, skill-building, and community engagement while ensuring programs are responsive to diverse youth perspectives.
Manage teens in new spaces and ensure they are prepared for programs and events by communicating with, preparing, and building enthusiasm around opportunities.
Negotiate on behalf of teens and their program needs.
Coaching instructors on continuous program improvement through program observations and assessing program data.
Engage External Stakeholders - Build and maintain relationships with community partners, funders, aldermanic offices, and other stakeholders to achieve program outcomes and identify new opportunities. Represent ASM at meetings and events.
Build and manage strong relationships with key partners, gradually taking on greater responsibility in overseeing and transitioning partnership management.
Design and Deliver Events - Develop and oversee showcases, funder visits, and special events highlighting teen work in collaboration with the Executive Office, Communications, Development, and community partners. Prepare teens and instructors for public presentations.
Strategic Program Development - Create and scale pilot programs, address participation gaps across neighborhoods and content areas, and implement specialized recruitment strategies in partnership with Programs.
Budget and Reporting - Develop, manage, and monitor program and event budgets, compile reports on program budget, performance, resources, and partnerships.
Team Leadership - Supervise, coach, and develop the Events and Initiatives team; identify professional development needs and opportunities.
Cross-Departmental Collaboration - Work with ASM staff on organization-wide projects and initiatives, providing leadership on development-related efforts, including donor engagement and site tours.
Coordinate with Internal and External Teams - Partner with departments such as Programs, Marketing, Finance, Warehouse, and Legal to ensure operational success, quality control, and timely completion of projects. Ability to work with different groups of people.
Other Duties as Assigned - Support additional projects and initiatives aligned with ASM's mission.
Supervisory Responsibilities:
Program Specialist
Instructors
Knowledge, Skills and Abilities:
Exceptional organizational, analytical, and problem-solving abilities with a commitment to quality and process excellence.
Proven project management expertise with strong systems thinking.
Solid understanding of instructional best practices.
Skilled in building and facilitating collaborative relationships across diverse audiences, from emerging artists to international dignitaries.
Demonstrated ability to manage multiple priorities in a fast-paced, high-energy environment with flexibility and responsiveness.
Strong customer service orientation toward a wide range of stakeholders, including staff, youth, executives, and community leaders.
Meticulous attention to detail with a track record of meeting deadlines.
Sound judgment and discretion in handling sensitive matters.
Proficiency in Microsoft Office; familiarity with Cityspan, Google Workspace, Canva, and Zoom preferred.
Qualifications:
Bachelor's degree required or in progress
3+ years management experience and/or teaching and/or youth programming experience, and/or project planning experience
Valid Driver's License, insured transportation, and driving record that satisfies our Motor Vehicle Policy required[1]
Evenings and weekends may be required
Ability to adapt to a non-traditional work schedule of 11am-7pm for a portion of the year.
Cook County residency required
[1] After School Matters will provide reasonable accommodation to a person who does not have a driver's license because of a disability.
Compensation: $66,000 - $75,000 salary, depending on applicable experience and education
About Us: After School Matters is a Chicago-based nonprofit organization that annually offers after-school and summer programs to nearly 19,000 Chicago high school teens to explore and develop their talents while gaining critical skills that will set them up for success in college and beyond.
ASM has engaged more than 400,000 Chicago teens and is the nation's largest and most successful provider of after-school and summer programs for high school teens.
ASM offers paid apprenticeships led by professionals in the fields of arts, communications and leadership, sports, and STEM (Science, Technology, Engineering, and Math). Our nationally respected youth development model has been replicated in cities across the country and earned us the City Livability Award from the U.S. Conference of Mayors.
Programs take place at community locations throughout the city, including three ASM buildings: downtown at Gallery 37 Center for the Arts, the Michael and Karyn Lutz Center in Belmont Cragin, and the Pullman community at Gately Park. Currently, After School Matters' annual operating budget is approximately $48M and employs approximately 500 staff across the organization.
EEO:
After School Matters is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, military discharge status, age, marital status, parental status, or source of income.
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Program Supervisor
Program director job in Schaumburg, IL
Job DescriptionYour Role: Supervise and provide peer leadership during food packing shifts at Feed My Starving Children (FMSC). Make operational decisions and serve as the person in charge in the absence of management. Facilitate impactful and productive volunteer experiences through hospitality and authentic connections. Uphold safety policies and procedures. Perform cleaning and warehousing tasks. Lead assigned site initiatives and special projects.
Pay, Schedule & Benefits:
This is a full-time, non-exempt (hourly) position.
Regularly scheduled for 40 hours per week, subject to site staffing needs. Initially scheduled for a combination of weekdays, weeknights and Saturdays. Occasional Sunday and holiday availability required.
Benefits include health insurance, 401(k) with employer match, PTO, FSA, dental, vision, and more. Detailed benefit information can be found here: ****************************************************
What You'll Do:
Supervise food packing operations during scheduled shifts. Delegate tasks and ensure that operations run according to FMSC policies and procedures from setup to cleanup.
Model excellent work performance and encourage high performance from staff. Provide on the spot coaching to peers, recognizing successes and escalating issues as appropriate.
This position does not have direct reports.
In the absence of management, serve as the primary authority on food quality and safety issues, compliance, questions and emergencies. Complete PIC training, CPR and first aid training.
Assist with audits from the FDA or other regulatory authority as needed.
Create an impactful and dynamic volunteer experience. Tell volunteers about our mission and invite them to volunteer again. Provide exceptional hospitality. Warmly greet volunteers, create a great first impression, answer questions, authentically thank them and express how important their contribution is to FMSC.
Give large group presentations that include food impact stories and information about FMSC.
Ask volunteers to donate. Share how volunteers can invest in feeding kids with their time, finances and prayers.
Promote campaigns, events and MarketPlace™ items based on each volunteer's unique interests.
Orchestrate packing sessions. Anticipate needs, think ahead, troubleshoot problems and be flexible with the unpredictability of a volunteer workforce. Clean, track production, direct volunteers, palletize boxes and move pallets using a pallet jack. Lead a Christian prayer over the packaged food and invite volunteers to join.
Maintain a clean and food-safe facility: do laundry and clean floors, dishes and bathrooms several times per day.
Uphold food safety, food quality, volunteer safety and personnel safety policies and procedures. Ensure compliance.
Act as a backup for the Warehouse Specialist. Move product using a powered forklift (training provided), as needed.
Lead site-level initiatives and a small committee in one of these focus areas:
(Up to 20% of your work time)
Volunteer Recruitment
Volunteer Engagement
Safety and Compliance
People, Communication, and Training
Your Qualifications:
Passionate about FMSC's Christian mission and living it out in the workplace.
Demonstrated leadership experience is required. Able to coach and direct the work of others.
Self-starter able to independently make decisions, perform tasks and solve problems.
Thrives in a team setting. Able to pitch in, fill in gaps, remain flexible, ask for help and share responsibilities.
Able to exert yourself physically for a 4-8 hour shift. Able to walk and stand in intervals up to 4 hours. Able to push, pull, lift 30-50 lbs. repeatedly, bend, twist, and use hand tools like utility knives.
Enthusiastic, assertive and confident when sharing information with groups and individuals.
Focused on hospitality: recognize and meet volunteer needs. Can build rapport and maintain relationships.
Respect and value FMSC's volunteers and supporters, varying in beliefs, backgrounds and abilities.
Able to tolerate consistent exposure to soy (an allergen).
Your Team:
Reports to the Site Manager.
Join our group of professional world-changers. Work alongside dedicated, talented folks.
FMSC is an equal opportunity employer, and we consider all qualified applicants for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, or any other status protected by law. See the federal Equal Employment Opportunity Commission's “Know Your Rights” poster. Learn more about diversity, equity, and inclusion at FMSC - *************************************
FMSC is an E-Verify employer. See the federal “E-Verify Participation” poster, and the “Right to Work” poster for more information.
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THN Program Manager
Program director job in Campus, IL
As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.
The Thoracic, Head, and Neck (THN) Research Program has an outstanding opportunity for a full-time Program Manager.
The Program Manager oversees the management and operations of the Thoracic, Head, and Neck (THN) Research Program in the University of Washington's Division of Hematology and Oncology. This role oversees the implementation of collaborative research projects involving faculty from both the University of Washington (UW) and Fred Hutchinson Cancer Center (FH) and assists faculty leadership by advancing initiatives in support of the THN strategic plan.
The Program Manager supervises and partners closely with teams responsible for fiscal management, regulatory affairs, trial start-up, and research coordination. Through strategic oversight and collaborative leadership, the Program Manager ensures integrated, compliant, and efficient end-to-end clinical trial operations. In alignment with institutional standards, this position will lead the development, documentation, and refinement of research procedures to promote consistency, streamline operations, and ensure regulatory compliance. This position ensures that all research activities, grants, and contracts adhere to applicable regulatory requirements, while fostering strong relationships with internal and external stakeholders.
The role also includes direct supervision of a diverse team of research and administrative staff, working in concert with faculty and program leadership to support the broader mission of the THN Research Program.
The THN Research Program includes 11 faculty members located at the UW Medical Center, and the Fred Hutchinson Cancer Center. Over the past 15 years, members of the Program have led practice-changing clinical trials. In addition, members of the Program have made substantial contributions to many other areas of cancer treatment, including the use of targeted therapies, cellular therapy for cancer, and antibody-based treatments. Functional areas for this position include: Clinical trial research management and research project management including assisting in obtaining grants that support research focus areas, providing fiscal oversight for a budget of up to $9,000,000, developing and negotiating clinical trial budgets with industry sponsors, assisting with the functional and academic aspects of investigator-initiated research, assisting faculty with data analysis, and supervising the THN Research Program staff.
DUTIES AND RESPONSIBILITIES
I. Program Development, Management and Strategic Planning (50%)
* In collaboration with the THN faculty, develop and implement clinical trial initiatives in support of the Program strategic plan.
* Rapidly respond to key funding opportunities that match specific project proposals or that will further programmatic goals.
* Oversee day-to-day operations, including assignments, coordination and review of research support services and work products, coordinate and attend staff and THN program meetings. Set expectations, demonstrate and teach strong teamwork and customer service skill sets. Oversee regulatory, records, and space management issues for the THN Program. Assist in the negotiation of clinical trial budgets and agreements.
* Assist in the development and oversee implementation of complex inter-institutional research protocols, both investigator- and industry-initiated, that involve faculty from UW and Fred Hutchinson Cancer Center.
* Understand and advise THN faculty on research development, regulatory, compliance issues.
* Serve as an expert divisional resource to inter-institutional faculty and staff regarding federal and institutional (UW and FHCC) compliance requirements as they relate to clinical trials. Act as a divisional resource regarding audits (FDA, sponsor, and Institutional Review Boards). Serve as divisional resource for FDA Investigational New Drug applications and communication.
* Develop and maintain standardized research procedures that ensure Program compliance with FDA, State, and inter-institutional regulations.
* Oversee regulatory, records, and space management issues for each clinical trial. Plan and coordinate the preparation of clinical trial agreements with sponsors.
* Develop and maintain close relationships with both internal and external partners. Work with industry contacts to optimize protocol development and efficient implementation.
* Develop and maintain research procedures for the Program with the goal of standardization, increased efficiency and ensuring compliance with Institutional guidelines.
Fiscal Management (35%)
* Oversee the development in negotiations with sponsors for clinical trial research budgets.
* Communicate budget guidelines and restrictions to research staff to ensure overall fiscal compliance. Oversee post-award management of study finances. Oversee that communication is improved.
* Collaborate with Division Central Administration to identify and implement strategies to mitigate areas of financial risk.
* Understand the total costs and effort associated with clinical research and rapidly develop and defend appropriate budgets to support the research program.
Staff Supervision (15%)
* Supervise inter-institutional research, finance and administrative staff. Provide leadership and mentorship to research and program staff to develop a broad and relevant skillset and advise/implement educational opportunities for growth.
* Supervise, coordinate and review the work of staff. Estimate personnel needs and schedule and assign work to meet completion dates for research, finance and administrative staff.
* Provide mentoring and training for research, finance and administrative staff.
MINIMUM REQUIREMENTS
* Bachelor's degree in business, science or health-related field.
* Six or more years of experience in clinical trial coordination, clinical trial management, scientific or health-related research, or program administration.
Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.
ADDITIONAL REQUIREMENTS
* Demonstrated success in the management of complex programs, activities, or units.
* Thorough knowledge of IACUC, IRB, HIPAA, and FDA regulatory requirements for the conduct of research.
* Excellent oral and written communication skills, organizational skills, and attention to detail. Strong collaborative and leadership skills.
* Proficiency with standard MS Office software, including Word, Excel, and Power Point.
* Ability to prioritize competing demands to successfully meet deadlines and project milestones.
* Ability to work independently and make decisions as necessary; ability to manage multiple priorities and to coordinate projects in a complex organization.
* Must be highly organized, flexible, and resourceful.
DESIRED QUALIFICATIONS
* Knowledge of UW or FHCC financial systems, clinical systems and operations.
* Experience in clinical trial start up
* Prior management of multiple complex clinical trial budgets.
* Experience working with industry sponsors.
* Experience working with clinical research budgets/working in a clinical research environment.
* Experience working with multiple teams, on multiple projects, and toward multiple deadlines strongly desired.
CONDITIONS OF EMPLOYMENT
* Ability to multi-task and be flexible while maintaining a polished, professional demeanor is crucial as priorities change throughout each day. May have to respond to multiple requests for information (e-mail, voicemail, fax, verbal), determining priorities.
* Ability to concisely communicate and problem solve a must.
* Work hours frequently exceed 40 hours per week and may be deadline dependent. There may be deadlines over which an individual has no control that require a flexible schedule to accommodate, such as research program needs, grant deadlines, and faculty needs. This position is located in a clinical and research environment that is located at the Fred Hutchinson Cancer Center campus.
* Occasional evening and weekend work (e.g. to meet deadlines; potential work-related travel)
#UWDeptMedicineJobs
Compensation, Benefits and Position Details
Pay Range Minimum:
$120,000.00 annual
Pay Range Maximum:
$156,000.00 annual
Other Compensation:
* Benefits:
For information about benefits for this position, visit ******************************************************
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
100.00%
Union/Bargaining Unit:
Not Applicable
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
Senior Director of Programming
Program director job in Chicago, IL
Job DescriptionLakeshore Sport & Fitness is looking for a Senior Director of Programming to lead and inspire across multiple departments including fitness, training, events, operations, and club programming. This role is perfect for a hard-working, hands-on leader who thrives in a fast-paced, lively environment and is excited to create engaging programs that drive both member satisfaction and revenue growth. Strong communication and collaboration skills are a must, as you'll be working closely with teams across the club to deliver unforgettable member experiences and keep the energy high. We're seeking someone creative, adaptable, and committed - open to working one weekend day - who can balance operational excellence, terrific hospitality, and solution oriented customer service, with a sense of fun. If you're ready to shape the heartbeat of our club and bring your leadership, passion, and hustle to an energetic, revenue driving team, we want to hear from you!
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Continuing Education Programs Manager
Program director job in Chicago, IL
When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.
Summary:
In this role, you will support the work of the Vizient Continuing Education (CE) program, a jointly accredited provider. You will work collaboratively with key stakeholders to plan, implement, and evaluate accredited CE activities, both live and enduring. You will follow all current Vizient (CE) workflow processes and ensure that all joint accreditation criteria and polices are met with full compliance. You will also provide excellent customer service for both internal and external CE program customers.
Responsibilities:
Administer all aspects of the Vizient accredited CE planning process to ensure full compliance with Joint Accreditation for Interprofessional Continuing Education core criteria, standards, and policies.
Active partnership in planning calls with course directors, planners and faculty for compliant content development and other aspects of assigned accredited CE activity.
Manage the submission and maintain required record keeping documentation for assigned CE activity projects.
Collaborate with team members and others to review, proofread and edit course documents for optimal clarity, comprehension, JA compliance and readability.
Prepare and distribute timely reporting and analytics to assess the effectiveness of assigned CE activities.
Prepare, review, reconcile, and submit budgets, evaluation summaries, and outcomes reports to commercial supporters.
Partner with course directors to ensure evaluation findings drive continuous improvement and inform future program development.
Analyze CE program data in aggregate for program and performance improvement.
Enable efficient operations and data tracking for Client Education programs including support of the Summit abstract submission, selection and speaker preparation workstreams.
Collaborate with key internal stakeholders to accomplish departmental goals and expand educational programming for members.
Ensure a collaborative and customer-focused experience for all CE program participants.
Qualifications:
Relevant degree preferred.
2 or more years of relevant experience in accredited continuing education (ACCME. ANCC, ACPE, Joint Accreditation) is required.
Demonstrated proficiency in prioritizing, organization, time management, and project management with strong attention to detail.
Ability to collaborate effectively in a team environment with internal and external customers.
Proficiency in standard computer programs with demonstrated aptitude for quickly and efficiently learning and embracing new software.
A passion for high-quality work with critical thinking and a service-oriented mindset.
Able to successfully manage multiple projects simultaneously in a high-volume work environment, and provide courteous, timely and flexible customer service.
Proficient in Microsoft Office Suite including intermediate proficiency with Excel.
Previous experience working with CE learning management systems, event registration, and CRM tools strongly preferred. EthosCE experience is a plus.
Certified Healthcare CPD Professional (CHCP) a plus.
Estimated Hiring Range:
At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $59,600.00 to $101,200.00.
This position is also incentive eligible.
Vizient has a comprehensive benefits plan! Please view our benefits here:
******************************************
Equal Opportunity Employer: Females/Minorities/Veterans/Individuals with Disabilities
The Company is committed to equal employment opportunity to all employees and applicants without regard to race, religion, color, gender identity, ethnicity, age, national origin, sexual orientation, disability status, veteran status or any other category protected by applicable law.
Auto-ApplyClinical Program Manager III
Program director job in Lake Forest, IL
Established in 2000, A Minority Business Enterprise (MBE), LanceSoft Inc. is a pioneer in providing premium end-to-end Professional IT/Non-IT Contingent Workforce Solutions and IT Services to diverse clients across various domains.
Core Service Offerings
We offer a gamut of services across diverse domains, categories, skill sets with varying lengths of assignments, that include, but are not just limited to:
- Temporary Staffing
- Permanent Staffing
- Payrolling
- Recruitment Process Outsourcing (RPO)
- Back-office Services
- Application Design and Development
- Website Design and Development
- Program/Project Management
Our Domain Strength
With currently over 1000+ staff serving over 49 clients worldwide including “Fortune” companies, LanceSoft serves a wide array of industries including Healthcare/Pharma, Clinical/Medical Devices, Technology, Telecom, Retail and Distribution, Energy & Utilities, Banking, Finance, Insurance, Manufacturing, Automobile, Media, Transportation, and Government Sectors.
Geographic Coverage
LanceSoft is headquartered in Herndon, Virginia and has a network of branch offices across the US in Chicago (IL), Irving (TX), Basking Ridge (NJ), Atlanta (GA) and San Diego (CA). We also have an International footprint with two country offices in Canada (ON and BC) along with three delivery centers in India- Bangalore, Indore and Hyderabad to further help serve our clients better. We currently operate and recruit in 49 US states catering to diverse Contingent Workforce needs of our clients.
Awards and Accolades
Following are some of our awards and accolades in the US Contingent Workforce space:
- Manpower “Premier Vendor” - 2014
- Kelly's “Supplier Innovation Award” - 2012
- Kelly's “Supplier of the Year” Award - 2012 and 2011
- Kelly's “Service Excellence Award” - 2010 and 2009
- “Stewardship Recognition” from Johnson & Johnson's (J&J) Kelly Work sense program
Specialties
IT/Non-IT Contingent Workforce Services, Creative Solutions, Temporary/Permanent Staffing, Recruitment Process Outsourcing, Payrolling, Application Design and Development, Back-office Services, Program/Project Management, Website Design and Development
Job Description
Title: Clinical Program Manager III
Location: Lake Forest - IL 60045
Duration: 12 Months
Role Description:
The Senior Program Manager has overall accountability for complex programs from concept through launch. The Senior Program Manager is responsible to ensure the Core Team as well as the Extended Team is on track following the established IDCP / Project plan. The Senior Program Manager is responsible for presenting issues, recommendations and updates to various governance bodies which consists of key decision makers, in regards to their programs. The Senior Program Manager also assists in developing various product line strategies.
Position Responsibilities
1. Provide leadership to cross-functional teams by defining clear, realistic goals; clear barriers to ensure team progress, and facilitate rapid decision-making.
2. Manage internal and external business partners to achieve common objectives.
3. Lead the program strategy development and Integrated Development and Commercial Plan (IDCP) / Project Plan at each stage gate to present to the various governance bodies. Generate analyses of timeline, resource, and budget information that facilitate scenario planning, contingency planning, risk assessment and decision-making.
4. Facilitate the management of resources in alignment with approved IDCP / Project plan. Foresee and directly handle project resource issues. Proactively raise personnel issues, such as performance directly with functional management.
5. Serve as a liaison with the various governance bodies, PDL, and the Core Project Team. The Senior Program Manager is expected to report team progress, highlight risks/returns, clarify issues, suggest recommendations, and present next stage IDCP / Project plan.
6. Organize and facilitate effective meetings. Identify and delegate action items, follow-up/track action items to resolution, update project plans & deliverables, and as required identify issues and ultimately resolve issues off-line (to ensure effective meetings at all levels).
7. Responsible for developing and maintaining project budgets and providing project updates and information to support the financial reporting cycles.
8. Monitors and tracks team performance metrics (time, cost and quality milestones) relative to endorsed project plan and prepares periodic management reports to communicate project performance.
9. Collects, analyzes, integrates, and maintains cross-functional deliverables (i.e. Integrated Project Plans).
10. Drives day-to-day Core Team activities to meet project milestones and keep functions on track.
11. Understand critical path activities and anticipates steps that may be bottlenecks .
12. Develops and executes communication plan to ensure effective and timely communication between the Core Team and functional management, senior management, governance bodies, and external partners.
ORGANIZATIONAL RELATIONSHIPS
Senior Program Manager is accountable to get the program started which includes identifying appropriate level of resources, gaining buy in from functional managers, setting up budgets, communicating key events and issues with recommendations and action plans. The Senior Program Manager is also accountable to the various governance bodies, Project Team and PDL for the project time lines, deliverables, and budget as defined in IDCP / Project plan. The Senior Program Manager has the authority to create cross-functional action plans, delegate tasks, and expect regular updates from functional team members with respect to their projects. The Senior Program Manager also is responsible to provide guidance to functional project team members to ensure goals are being met within the agreed upon IDCP / Project plan
Qualifications
EDUCATION AND EXPERIENCE
The incumbent should have experience with product development processes by having a minimum 7 years as a Program Manager or two years' experience leading teams and 5 years as a project team member. Cross-functional experience across different areas such as R&D, Quality Assurance, Manufacturing Operations, Medical, Commercial, Clinical or Regulatory is preferred but not required. Fundamental knowledge of functions as related to their particular program assignments is essential. The incumbent should also have successfully demonstrated cross-functional leadership competencies (diligence, developing strategies, conflict-resolution, analysis, communication and business / organizational awareness) as well as project planning skills.
TECHNICAL SKILLS REQUIREMENTS
The incumbent should have a technical degree in a field that is related to the organizational needs of the particular unit assigned (i.e., drug, device, etc.). A bachelor's degree is a requirement and provided the incumbent has successfully demonstrated cross-functional project-planning and leadership skills, Masters degrees are not required, but are preferred. Formal Program Management training or certification preferred.
PHYSICAL POSITION REQUIREMENTS
The Senior Program Manager has full authority to act for the benefit of the project or program assigned within the agreed upon IDCP / Project plan. When conflicts across programs arise, the Senior Program Manager will try to resolve the conflict with his/her counterpart. If they cannot reach consensus, the conflict is elevated to the proper level for resolution.
The Senior Program Manager has the authority and ability to manage internal and external business partners.
Additional Information
Thanks and Regards
Dishant Nagar
************
Assistant Director-Program Support
Program director job in Elmhurst, IL
Job DescriptionDescription:
About Ray Graham Association
Ray Graham Association (RGA) empowers people with disabilities to reach, grow, and achieve by providing compassionate, person-centered services that foster independence and inclusion. Our team is committed to upholding our mission through collaboration, respect, and accountability in everything we do.
The Assistant Director of Program Supports (ADPS) ensures the consistent delivery of high-quality, person-centered services to people supported within the Community Living Resources (CLR) program. This position provides strong, compassionate leadership through coaching, mentoring, and direct supervision of a team of 7 Quality Supports Facilitators (QSFs), 14 Community Support Supervisors (CSSs), and over 100 Direct Support Professionals (DSPs).
The ADPS ensures that all program locations meet or exceed regulatory standards set by DHS, HCBS, DCFS, IDPH, BQM, CQL, and other governing bodies. This role partners closely with the Senior Director and other Assistant Directors to ensure consistent systems implementation, effective staff training, operational efficiency, and adherence to RGA's mission and values.
This is a highly visible leadership position requiring initiative, flexibility, and a commitment to quality, safety, and person-centered practices.
Status: Full-Time, On-Call
Schedule: Generally daytime hours Monday-Friday, with a minimum of one evening per week and two weekend days per month. This position requires travel to various CLR locations within DuPage County and flexibility based on operational needs.
Benefits:
Benefits include medical, dental, vision, paid time off (PTO), retirement plan, mileage reimbursement, and professional development opportunities.
Additional Information:
Ray Graham Association is a drug-free workplace. All employees may be subject to random drug testing in accordance with organizational policy, state and federal regulations.
Requirements:
Leadership & Accountability
· Ensure that all QSFs, CSSs, and DSPs understand and uphold the organization's mission, values, and compliance standards.
· Work collaboratively with other ADPS leaders to ensure consistent implementation of policies, procedures, and systems.
· Maintain oversight of program compliance, safety, and quality of care, addressing performance or compliance concerns proactively.
· Design and oversee training and development initiatives, including On-the-Job Training (OJT), to strengthen staff competence and confidence.
· Maintain a visible leadership presence across CLR homes to model best practices, assess program quality, and support team members.
· Conduct regular supervision meetings with QSFs and CSSs, providing feedback, setting goals, and managing performance improvement as needed.
Team Development & Communication
· Foster a culture of accountability, collaboration, and high performance across all levels of the CLR team.
· Actively mentor supervisors and facilitate open communication channels between leadership, team members, and families.
· Promote continuous learning, team development, and problem-solving to achieve positive outcomes.
· Collaborate with other RGA departments to ensure alignment with organizational goals, strategic priorities, and seamless service delivery.
Advocacy & Person-Centered Support
· Lead onboarding and integration for new hires, ensuring clarity of role expectations and adherence to person-centered principles.
· Engage with people supported, their families, and team members to ensure individualized, responsive, and empowering supports.
· Model and reinforce the “Nothing for us without us” approach, ensuring that the person supported is at the center of all decisions.
· Promote ongoing staff education in person-centered practices, safety, and quality standards.
Community Partnerships & Compliance
· Build and maintain relationships with external partners, families, and community organizations to support inclusion, safety, and personal growth.
· Ensure all program locations maintain compliance with CMS, BALC, BQM, OIG, DCFS, CQL, and HCBS standards.
· Enforce consistent policy and procedure implementation to meet or exceed all regulatory requirements.
Key Attributes
· Strong leadership and accountability skills.
· Excellent communication and interpersonal abilities.
· Ability to work independently and collaboratively.
· Commitment to RGA's mission of empowering people with disabilities to reach, grow, and achieve.
· Flexible and proactive in a dynamic, person-centered environment.
Qualifications:
Bachelor's degree or equivalent experience.
Valid Driver's License
Completion of CANTS, LEADS, HCWR, And State Police checks
Bilingual- Preferred
Previous Direct Support job experience with people with Intellectual/Developmental Disabilities
1-3 years of supervisor experience (3-5 years preferred)
QIDP experience preferred.