Senior Customer Service Program Manager
Program director job in Londonderry, NH
Salary: $80,000.00 - $ 90,000.00 per year
Summary: The Senior Manager of Customer Service (SMCS) & Airline Program Management plays a crucial role in ensuring customer satisfaction with contracted or ad hoc services performed at one of AeroRepair's nine production sites. The Senior Manager Customer Service oversees a customer service team and provides direct customer service support to a select client base. The SMCS ensures contracted program inventory and service levels are maintained, daily logistics management, invoicing oversight and customer communication. The Senior Manager of Customer Service & Airline Program Management is also responsible for assisting the customer service
Responsibilities:
· Responsible for the management of the customer service team, including supervision, coaching and mentoring, training and development and annual performance reviews.
· Supports client service team/assigned client base, to ensure daily pick-up/delivery schedules are maintained for our airline program management accounts to ensure minimum/maximin inventory levels are always maintained.
· Ensures client service team/assigned client base production requirements are communicated to Production Sites Leads daily.
· In conjunction with Director, assigns new customers to specific customer service team members and ensures customer specific requirements are fully established within AeroRepair various departments
· Oversee customer service team's daily invoicing activities.
· Develop/build strong working relationships with assigned customers and the points of contact personnel at our leading accounts.
· Resolve customer issues, escalations and complaints, involving Director as required.
· Supports client service team/assigned client based, conduct formal analysis for the Sales Team, on customer contract requirements and cost metrics ensuring client feedback is incorporated, to identify opportunities for improvement and recommend strategies to enhance customer experience.
· Develop and recommend customer service policies and procedures and once approved by management, ensure implementation and adoption is consistent by all customer service es team members and at all production sites.
· Attend/lead weekly meetings, team meetings, etc. to drive compliance with customer needs.
· Work collaboratively with other areas for the Company such as Production, Accounting, Sales, etc. to meet the financial goals of the Company.
· Act as the liaison between management and your team.
· Understand and follow all company standard practices and policies.
· Other duties as assigned.
Requirements:
· At least 5+ years of experience in customer service or related fields.
· A bachelor's degree in business, communications or related field is preferred.
· Must have managerial experience.
· A driven and self-motivated leader dedicated to enhancing customer experience.
· Well organized and detail oriented, with the ability to multitask and manage personnel in remote locations.
· Comfortable working in environments with deadlines and stringent performance requirements.
· IT experience in MS Office and ERP experience.
· Effective communicator.
· Able to work successfully with others.
· Other duties as assigned.
Benefits: AeroRepair provides an industry leading comprehensive suite of benefits including medical, dental, vision, short and long-term disability, life, paid time off, tuition reimbursement, and retirement savings with company match focused on providing financial stability and physical/emotional well-being throughout the employee's career.
About AeroRepair:
AeroRepair, Inc. is a rapidly growing FAA authorized aviation repair and overhaul service provider with ten locations throughout North America. Headquartered in Manchester, New Hampshire, AeroRepair was founded over 30 years ago and has become the largest independent wheel and brake repair and overhaul organization in the world. Today, AeroRepair employees are talented and experienced industry leaders committed to providing quality products and services and superior customer services. We offer a competitive salary, market leading benefits, and a culture of continuous improvement and career advancement in the growing Aircraft Maintenance Industry.
Program Manager III
Program director job in Bedford, MA
Veteran-Owned Firm Seeking a Program Manager III for an Onsite Assignment at Hanscom Air Force Base (AFB) in Bedford, MA
My name is Stephen Hrutka. I lead a Veteran-Owned management consulting firm in Washington, DC. We specialize in Technical and Cleared Recruiting for the Department of Defense (DoD), the Intelligence Community (IC), and other advanced defense agencies.
At HRUCKUS, we support fellow Veteran-Owned businesses by helping them recruit for positions across organizations such as the VA, SBA, HHS, DARPA, and other leading-edge R&D-focused defense agencies.
We seek to fill a Program Manager III position at Hanscom Air Force Base (AFB) in Bedford, MA.
The ideal candidate will have an active Top Secret Security Clearance and over 10 years of program management experience, with 15 years specifically working within a Department of Defense (DoD) setting. Additionally, the candidate should have extensive experience managing programs under the DoD 5000 acquisition framework.
If you're interested, I'll gladly provide more details about the role and discuss your qualifications further.
Thanks,
Stephen M Hrutka
Principal Consultant
HRUCKUS LLC
Executive Summary: HRUCKUS is seeking a Program Manager III with Top Secret Clearance for a role at Hanscom Air Force Base (AFB) in Bedford, MA.
Job Description: We are seeking a Senior Program Manager to provide support to the Air Force Life Cycle Management Center (AFLCMC/HBD), Theater Battle Control Division. The Theater Battle Control Division manages efforts focused on developing, acquiring, fielding and sustaining programs that support worldwide communications, Battle Management, Command & Control, Intelligence, Surveillance & Reconnaissance (C2ISR), Tactical Air Control, Air/Ground Surveillance, Time Critical Targeting, Combat Identification, Radar Imagery, Integrated Air/Missile Defense, and Mobile/Fixed C2ISR Performance, Exploitation & Dissemination Facilities.
Responsibilities:
Drive cost and schedule efficiencies in acquisition and program management
Manage cloud-based systems for cost projections and performance tracking
Apply agile, CI/CD, DevSecOps, and DevOps methodologies
Ensure compliance with DoD acquisition policies (DoDI 5000.02 & 5000.75)
Conduct qualitative and quantitative analysis of acquisition programs
Develop and present acquisition documentation, briefings, and reports
Support Program Managers in executing acquisition strategies and maintaining program battle rhythm
Guide contract execution, assessing program health to meet cost, schedule, and performance goals
Assist in RFP development, including SOWs, SRDs, and CDRLs
Review acquisition documents for accuracy and consistency
Collaborate with government and contractors on acquisition execution
Provide strategic acquisition guidance and policy interpretation
Support risk management planning, including mitigation strategies
Develop statutory and regulatory acquisition reports
Utilize financial and acquisition systems (CCaR, IDECS, EDA) for funding management
Track contractor deliverables, schedules, and program integration
Monitor IT system interfaces and assist in contract communications
Stay updated on DoD acquisition reforms and Air Force policies
Ensure MPE systems align with operational testing and OFP requirements
Assess Engineering Change Proposals (ECPs) and contract modifications
Perform other duties as assigned
Required Qualifications:
Clearance: Active Top Secret Clearance
Education: Bachelor's degree in a relevant field (e.g., Engineering, Business, Management) required.
Minimum 10+ years of program management experience, with at least 15 years specifically working within a Department of Defense (DoD) setting.
Deep understanding and hands-on experience with DoD 5000 series acquisition processes, including milestone reviews, documentation requirements, and risk management.
Preferred Qualifications:
PMP (Project Management Professional) certification or equivalent.
Details:
Job Title: Program Manager III
Location: Hanscom AFB, MA
Clearance Requirement: Top Secret Clearance
Assignment Type: Full-time, Onsite
Salary Range: $130,000 - $145,000 per year
Certification: PMP Certification is highly desired
Program Manager, People Analytics Transformation
Program director job in Boston, MA
IDR is seeking a Program Manager, People Analytics Transformation to join one of our top clients in Brighton, MA. This pivotal role is designed for a dynamic individual who will lead the execution, governance, and adoption of our client's People Analytics roadmap. If you are looking for an opportunity to join a growing organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview/Responsibilities for the Program Manager, People Analytics Transformation:
• Lead comprehensive program planning and execution for People Analytics initiatives, including BI dashboards and data governance frameworks.
• Maintain and refine the People Analytics roadmap, ensuring alignment with organizational objectives and tracking milestones across workstreams.
• Oversee Jira workflows for reporting requests, ensuring timely delivery and transparent prioritization.
• Build and manage release management frameworks, including development, UAT, and production workflows.
• Drive change management strategies to ensure the adoption and sustained usage of new dashboards and analytics tools.
Required Skills for Program Manager, People Analytics Transformation:
• 7-10 years of experience in program or project management within analytics, HR technology, or data environments.
• Proven track record in driving change management and enablement for BI or analytics platforms such as Tableau or Power BI.
• Strong operational mindset with the ability to manage complex, cross-functional programs.
• Proficiency with Jira, Confluence, and collaboration tools like Smartsheet or Asana.
• Exceptional communication and stakeholder management skills, with the ability to translate technical progress into executive language.
What's in it for you?
Competitive compensation package
Full Benefits; Medical, Vision, Dental, and more!
Opportunity to get in with an industry leading organization
Close-knit and team-oriented culture
Why IDR?
25+ Years of Proven Industry Experience in 4 major markets
Employee Stock Ownership Program
Medical, Dental, Vision, and Life Insurance
ClearlyRated's Best of Staffing Client and Talent Award winner 12 years in a row
Cat Shelter Program Manager
Program director job in Boston, MA
Are you interested in a full-time program manager opportunity that will impact the lives of homeless cats?
Gifford Cat Shelter - the first free-roam, no-kill shelter in the country - seeks a Shelter Program Manager to help oversee a variety of shelter programs, including volunteer orientation and coordination, adoptions, intakes, foster program coordination, and more. Working closely with the Shelter Director, this critical role is focused on operational and organizational excellence. All staff are expected to thrive on giving animals within their care the best possible care shelter resources permit, who will show compassion and understanding to every animal and person who comes their way, and who will perform tasks in an effective and efficient manner.
Major Responsibilities
Along with assisting in day-to-day shelter operations, Program Managers work closely with the shelter director to learn responsibilities for one or more specific programs of interest/ability, eventually partnering in leadership of said program(s).
Programs cover work areas such as adoptions, volunteer coordination, foster coordination, medical care and behavioral support, facilities maintenance, events, social media, marketing, fundraising, technology, intake coordination, and inventory management!; People with experience in these or similar activities are encouraged to apply!
Perform cat care duties such as preparing food, feeding and providing water, cleaning and disinfecting cat areas, washing litter boxes, tools, and dishes, sweeping and mopping floors, and washing debris from walls, beds, and any other areas.
Monitor healthy, sick, quarantined, and injured cats for unusual physical and behavioral conditions. Communicate concerns to the shelter manager and act upon feedback.
Medicate or assist in the medication of cats, as directed by the shelter's veterinarian or shelter manager.
Interface politely with people visiting the shelter.
Responsible for screening adoption applicants, matching cats to potential owners, and introducing cats to the public, while providing information regarding pet-owner responsibilities, spaying, neutering, vaccinations, and adoptions, and collecting donations and adoption fees.
Receive cats to be admitted for shelter care and properly identify and release animals to their owners, as directed by the shelter manager.
Complete various records and forms such as medical sheets, logs of controlled medication dispensed, task lists.
Restock supplies through the building, noting low inventory to management.
Work alongside and guide volunteer activities, providing tips and knowledge, as necessary.
Preferred Qualifications
Must have a passion for cats!
Prior experience working with healthy and sick animals (especially cats) is not required, but would be beneficial.
Experience with program management, project management, or similar professional experience.
Highly organized and detail-oriented with a take-charge attitude.
Gifford Cat Shelter is staffed 365 days a year; ability to work some mornings, evenings, weekends, and holidays preferred.
Must be able to lift, move, or carry cats or objects weighing up to 40 lbs.
Ability to use strong chemicals for disinfecting items and spaces throughout the shelter.
Strong customer service/client-facing skills.
The mission of Gifford Cat Shelter is to provide a haven for stray, abused, and unwanted cats until they are matched with their permanent loving homes. At Gifford, cats are free to roam and play. They nap in sunny windows, get plenty of exercise, and enjoy tons of love and attention while they wait for their forever homes. A no-kill shelter, Gifford believes that all cats should have a chance to live their lives free of pain and fear. No matter their story, every Gifford cat has a future to look forward to. And until they find their new homes, they'll spend their days in bright, open environments, getting all the love they need!
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Director, Community-Based Services
Program director job in Dover, NH
Work Opportunities Unlimited, an employee owned company with over 300 employees along the east coast, has helped people with barriers to employment find meaningful work since 1982. We are hiring a Director, Community-Based Services (not to be confused with Recruiting/HR or Staffing Firms) who will lead and grow our Seacoast area market. We are a company that combines business best practices with human services.
You will serve as a Coach/Player, leading a team of dedicated professionals to develop and maintain employment opportunities for individuals with barriers to employment. We refer to the candidates we support in finding employment as our “clients.”
A day in the life of the Director might include:
Working extensively in the community to coach, mentor, and develop your team
Meeting with clients, outreach to employers, and state funding sources
Sourcing, networking, and partnering with local businesses to identify employment opportunities
Providing strategic direction for market growth and development
Managing the fiscal responsibilities of the market including revenue growth and expenses
What you bring to the role:
3-5 years of management experience developing and leading a high-performing team
Commitment and passion for the work you do with a desire to bring those skills to a new opportunity
Track record of demonstratable success meeting and exceeding goals
Comfort level with technology and utilizing it to maximize efficiencies in workflow
Interest or experience in human services
Why WOU?
An employee-owned, mission driven company that provides a supportive culture and collaborative environment
Monday-Friday, business hours, on-site
Competitive pay, accrued paid time off, paid holidays, tuition reimbursement and more
Health, dental, and vision benefits, tuition assistance, and a 401(k) plan
Professional development opportunities
Join our team and help change the world of work!
Send your resume to ***************************** or visit our website at: *************************
Questions? Call our Recruiting Team at ************.
SAP Ariba SCC Program Manager with OCM
Program director job in Boston, MA
Hello All,
Greetings from Rootshell Inc.
Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking SAP Ariba SCC Program Manager with OCM for one of our client, Please share your resume with current location & full contact info
Role: SAP Ariba SCC Program Manager with OCM
Location: Boston, MA - Onsite
Type: Contract
We are looking for SAP Ariba SCC Program Manager - On-site for a contract role for Boston area.
Required Qualifications
Minimum 10+ years of hands-on experience in SAP OCM Ariba Supply Chain Collaboration as a program manager, with strong expertise in PO Collaboration.
Minimum 5+ years of experience in SAP S/4HANA-Ariba integration.
Skills:
Strong understanding of supply chain processes, procurement, and supplier collaboration.
Proven ability to manage large-scale SAP projects in complex environments.
Excellent communication, leadership, and stakeholder management skills.
Experience in vendor onboarding, system integrator (SI) coordination, and OCM execution.
Certifications (Preferred):
SAP Activate Methodology
PMP or equivalent project management certification
Thanks & Regards
Shireesha G | Talent Acquisition
Rootshell Enterprise Techologies Inc.
****************************|********************
Executive Director, Dialysis Services - San Antonio, TX (Relocation Assistance Available)
Program director job in Boston, MA
: At University Health, we are dedicated to improving the health of our community through exceptional patient care, education, and innovation. Our team embodies a strong commitment to excellence, and we are seeking a dynamic and compassionate leader to guide our Dialysis Services team.
Position Overview :
As the Executive Director of Dialysis Services , you will oversee the administration and clinical direction of all dialysis services within our health system. This includes the renal clinic, inpatient dialysis programs, outpatient hemodialysis clinics, home dialysis modalities, and jail dialysis services. You will work closely with our Medical Directors to plan, organize, and lead the growth and efficiency of our dialysis services, ensuring compliance with regulatory standards and best practices in patient care.
Key Responsibilities :
Patient Care : Oversee the clinical services across multiple dialysis sites to ensure high-quality care in compliance with regulatory standards.
Human Resources : Supervise and mentor a team of clinical and support staff. You will play a key role in staff development, recruitment, and fostering a positive work environment.
Budget and Planning : Manage operational and capital budgets, ensuring efficient use of resources while meeting organizational goals.
Policy and Procedures : Develop and update clinical and administrative policies to ensure ongoing compliance with healthcare regulations.
Community Relations : Act as a liaison between University Health and the community, representing our dialysis services in various professional and public forums.
Qualifications :
Education : Bachelor's degree in Nursing (required); Master's degree (preferred)
Experience : At least 3 years of experience as a clinical nurse supervisor or director in dialysis services; leadership experience in managing multi-system dialysis operations is highly preferred.
Certifications : Current RN license in Texas; AHA BLS Healthcare Provider or Instructor card required.
Skills : Strong leadership abilities, excellent communication skills (Spanish/English bilingual a plus), and a dedication to patient-centered care.
Why University Health :
Impactful Work : Contribute to the health of our diverse community by leading one of the most critical healthcare services in the region.
Comprehensive Benefits : Competitive salary, comprehensive health plans, retirement options, and generous paid time off.
Relocation Assistance : Moving to San Antonio? We offer relocation support to help you settle into your new role and home.
Location :
San Antonio is a vibrant and growing city with a rich cultural history, a lower cost of living, and a high quality of life. With access to excellent schools, outdoor activities, and a strong sense of community, San Antonio is the perfect place to call home.
Director, Oracle Cloud SCM
Program director job in Chelmsford, MA
***We are unable to sponsor as this is a permanent full-time role***
Responsibilities:
Define the vision, strategy and roadmap for Oracle Cloud SCM within the organization: covering modules such as Procurement/Procure-to-Pay, Inventory Management, Order Management, Manufacturing, Product Hub, Planning, Supplier Management, Costing and GTM.
Lead implementations, upgrades and optimizations of Oracle Cloud SCM: oversee project planning, resource management, risk management, quality assurance.
Serve as subject-matter expert (SME) on Oracle Cloud SCM: provide functional and technical guidance, ensure adherence to best practices, enable business-process redesign in alignment with the system capabilities
Oversee the end-to-end supply chain lifecycle supported by the system: demand planning, procurement, inventory and fulfillment, manufacturing/production, cost management, logistics, supplier collaboration
Work closely with senior leadership (VP/Director level) to align supply chain and IT strategies; present status, benefits, KPIs, business cases.
Manage team(s) of functional leads, technical architects, consultants and vendor partners: recruit, mentor and develop talent; define roles and responsibilities; ensure delivery performance.
Drive continuous improvement: monitor system and process performance, identify opportunities for optimization and cost reduction, stay current with Oracle Cloud SCM enhancements and industry supply-chain trends.
Manage, Design, configure, and implement Application projects that align with Operations business objectives.
Facilitate business and systems analysis discussions, and translate findings into clearly defined Business Requirements Document, Functional Design Document
Participate in System Integration testing and User Acceptance testing with the business users to ensure a high quality delivery
Develop validation test plans, user and system procedures and training materials for customizations, upgrades and patches.
Qualifications:
Bachelor's Degree in Computer/Information Science required
Minimum 15+ years of solid experience in leading Oracle ERP supply chain configuration, Quality, Planning, and deployment. Preferred to have Cloud ERP and WMS experience including several years in leadership role required
Proven track-record in implementing and delivering Oracle Cloud SCM (or Oracle ERP/SCM) modules across at least several of these areas: Procurement, Inventory & Costing, Order Management, Product Management, Manufacturing, Planning, Product Hub
Strong functional knowledge of supply chain processes, and strong technical knowledge of Oracle Cloud SCM architecture, integration, reporting. For example: OTBI, BIP, FBDI, ESS jobs, APIs, REST/SOAP, Oracle Integration Cloud
Solid experience and knowledge with lean supply chain, global planning, global trade management and PLM
Proficient with project management tools.
Familiar with SDLC process, and Six-sigma principles
Ability to create Oracle adhoc database queries to provide information when standard reports are not available
Legal Director
Program director job in Boston, MA
Organization: The GLBTQ Legal Advocates & Defenders (GLAD Law) has engaged Major, Lindsey & Africa on an exclusive basis to conduct a search for a Legal Director.
To lead its litigation, legislation and advocacy work into the next chapter, GLAD Law seeks an experienced and collaborative Legal Director to help steer its nationally renowned and esteemed legal department and legal department staff. Reporting to the Executive Director and serving as a member of the five-person Senior Management Team, the Legal Director will be instrumental in furthering GLAD Law's vision. This is an exciting opportunity for a dynamic and creative thought leader to shape organizational and legal strategy on behalf of the communities GLAD Law serves at a pivotal moment for LGBTQ+ rights.
Responsibilities
Lead GLAD Law's litigation, legislation and advocacy work.
Steer the legal department and its staff, in collaboration with the Executive Director and Senior Management Team.
Shape organizational and legal strategy on behalf of the communities GLAD Law serves.
Qualifications
8+ years of litigation experience in an LGBTQ+ civil rights or nonprofit legal organization or comparable environment in private practice, government, or academia.
Deep understanding of how impact litigation, legislation, policy, and public education strategies are used to expand civil rights.
Strong understanding of how multifaceted identities impact the lived experiences of the LGBTQ+ community and inform legal strategies.
Location/Relocation
Northeastern seaboard with a strong preference for Boston, MA.
Compensation
The salary range for this position is $190,000 to $220,000, depending on years of relevant experience.
#J-18808-Ljbffr
Director of Preconstruction
Program director job in Litchfield, NH
Director of Preconstruction | Onsite in Litchfield, NH
MUST HAVES
Drywall experience
Work onsite in Litchfield, NH, travel throughout New England (company car or car allowance provided)
Organizational skills and proven track record as a strategic leader
A leading specialty contractor in commercial construction is looking for a Director of Preconstruction to modernize its estimating function and lead a team of ~15 estimators. This is a high-impact role focused on building better systems, improving processes, and driving stronger preconstruction performance across the business.
What You'll Do
Lead all estimating and preconstruction operations
Build scalable workflows, tools, and data systems
Oversee bid strategy, pricing reviews, workload balance, and quality control
Track key metrics (pipeline, hit rate, margin performance, productivity)
Partner with leadership to target customers and manage pipeline strategy
Coach and develop the estimating team; support succession planning
Ensure smooth transitions from preconstruction to project execution
What You Bring
10+ years of commercial construction estimating/preconstruction experience (drywall/ACT/envelope preferred)
Proven ability to build or overhaul systems and teams
Strong expertise in estimating software and CRM tools
Excellent communication, strategic thinking, and leadership skills
Education Program Manager
Program director job in Boston, MA
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The mission of the MGB's Office of Clinical Research (OCR) is to increase the quantity, quality, and efficiency of clinical research at MGB. The MGB OCR nurtures and empowers the next generation of clinical research investigators and study staff by providing educational courses, guidance, and resources to the MGB clinical research community. Faculty-led consultation services and the project management support service core advise and provide logistical support to clinical research teams.
The Center for Clinical Research Education (CCRE) in the Office of Clinical Research (OCR) at MassGeneral Brigham (MGB) offers over 200 live and online courses annually with approximately 6,000+ participants. The CCRE is a well-regarded asset to MGB's clinical and translational research community.
Principal Duties and Responsibilities:
In collaboration with the Executive Director, the Manager is responsible for the strategic development, implementation, and oversight of educational and training programs that support clinical research staff, investigators, and trainees. The incumbent will engage in a wide range of efforts to design and implement clinical research educational programs aligned with institutional goals, regulatory, and industry standards. Along with a strong understanding of curriculum design principles, they must possess the ability to work collaboratively with a wide range of stakeholders and Subject Matter Experts (SMEs) to develop high-quality educational courses that are engaging and offer effective learning experiences.
· Designs, implements, and develops a comprehensive curriculum for clinical research educational courses, incorporating best practices for curriculum design.
· Works closely with the CCRE's Education Coordinator to plan and map out the academic year's curriculum.
· Works with the CCRE's Instructional Designer to create, review, and revise curriculum and course content to meet changing regulatory and industry requirements.
· Is responsible for thinking proactively about the program, identifying gaps and emerging trends in clinical research education and training to build a well-rounded and premier educational program.
· Maps course plans and creates course outlines for production of online modules, works with subject matter experts to assist with live/online course development.
· Promotes educational offerings within and outside the institution.
· Organizes webinars, workshops, seminars, and conferences related to clinical research education.
· Keeps track of and maintains a list of accomplishments and highlights for the CCRE Annual Report
· Works closely with the CCRE's Application Analyst and Moodle Specialist on enrollment data and other projects.
· Ensures that courses are announced through appropriate channels so learners have advanced notice and time to register for courses.
· Assesses program effectiveness through feedback, evaluations, and key performance metrics.
· Implements continuous quality improvement based on learner outcomes and stakeholder input.
· Is responsible for planning and maintaining lists of course subscriptions and supplies required for hands-on skills classes and other courses.
· Participates in additional responsibilities, programs, meetings and other activities as needed.
Skills/Abilities/Competencies Required
· Strategic thinking and ability to translate vision into program design.
· Ability to develop and foster collaborations across multidisciplinary teams within MGB and the Harvard Medical School System.
· Attention to detail and problem-solving capabilities.
· Adaptability to evolving regulatory requirements and institutional priorities.
· Willingness to receive and incorporate feedback from learners and faculty.
· Excellent verbal, oral, and written communication.
· Experienced with Microsoft Suite of applications (Teams, Word, Excel, PowerPoint, etc.)
· Demonstrated project management and organizational skills.
· Strong written and verbal communication skills with experience presenting to diverse audiences.
Qualifications
Qualifications:
Required
· Bachelor's Degree required with Masters' degree preferred in a health-related field, clinical research, public health, education, or equivalent.
· Minimum of 7 years of experience in clinical research, with at least 3 years in an educational program development role.
· In-depth knowledge of clinical trial operations, GCP, IRB/Human Subjects Protection, and regulatory compliance.
· Experience designing, delivering, and evaluating adult education programs.
· Experience with Moodle or similar Learning Management System/s.
Preferred
· Professional certification (e.g., ACRP, SOCRA)
· Experience in instructional design, curriculum development, or adult learning theory.
· Experience with e-learning platforms and learning management systems (e.g., Canvas, Moodle, Cornerstone).
· Experience in academic or healthcare research settings.
· Knowledge of training evaluation models (e.g., Kirkpatrick model, ADDIE framework).
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
185 Cambridge Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$62,400.00 - $90,750.40/Annual
Grade
6
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyDirector, Residential Programs - Hastings House
Program director job in Boston, MA
Director, Residential Programs - Hastings House
Who is EMPath? Economic Mobility Pathways (EMPath) is a 200-year-old Boston-based nonprofit that transforms lives by partnering with families to move out of poverty and provides other organizations with the tools to do the same.
As a leading nonprofit innovator that combines direct services, a global learning network, robust research, and advocacy, we offer a wide range of rewarding career opportunities.
ABOUT THE ROLE:
The Director, Residential Programs - Hastings House plays a critical leadership role in the operation and advancement of EMPath's Hastings House Emergency Assistance Shelter. This position oversees the development and implementation of high-quality residential services and Mobility Mentoring practices. The Director ensures programmatic compliance, supervises staff, contributes to strategic goals, and promotes a safe and trauma-informed environment for families. The role demands strong collaboration with internal departments, as well as external stakeholders and funders.
RESPONSIBILITIES:
Oversee day-to-day residential operations to ensure compliance with EMPath and EOHLC policies.
Supervise, coach, and evaluate Program Supervisors and Program Mentors using the Mobility Mentoring model.
Conduct audits of APRICOT and ETO databases to monitor participant outcomes and service quality.
Develop and manage departmental work plans and budgets in coordination with leadership and finance.
Lead weekly team meetings and facilitate cross-functional collaboration with Housing, Facilities, and Food Services.
Ensure timely rehousing of participants and oversee required housing documentation.
Provide direct service coverage as needed and maintain regular presence in the shelter environment.
Lead staff onboarding, training, and ensure annual internal training compliance (40 hours per staff).
Participate in strategic planning, internal/external presentations, and special projects with the Center for Learning and Practice (CLP), and Research & Evaluation (R&E).
Serve as on-call leadership support on a rotating basis.
Represent EMPath in external meetings and partnerships.
SKILLS AND COMPETENCIES:
Leadership experience and ability to manage diverse teams.
Deep understanding of trauma-informed care, child development, and housing instability.
Strong communication and conflict-resolution skills.
Comfort working in high-pressure residential settings.
Experience with de-escalation, crisis intervention, and safety planning.
Familiarity with database systems and Microsoft Office.
Knowledge of labor laws, hiring practices, and program budgeting.
Bilingual skills in Spanish or Haitian-Creole
preferred
.
EDUCATION AND EXPERIENCE:
Bachelor's degree in a related field required; Master's degree preferred.
Minimum 2 years of supervisory experience.
Minimum 2 years of experience in a residential facility required.
To Apply:
Please submit your resume and a cover letter detailing your interest in the role. Applications with a cover letter will be prioritized.
WORKING HOURS:
This is a full-time position structured around standard daytime hours, with flexibility for shift variations and on-call coverage as part of a rotation.
PAY TRANSPERENCY:
The pay range for this position is $85,000 - $87,000 annually.
PHYSICAL DEMANDS / WORK CONDITIONS:
Position requires walking, sitting, bending, and light lifting (up to 25 lbs). Must be able to operate standard office equipment and work in a residential shelter environment. Periodic stress and the ability to follow detailed verbal/written instructions are expected.
WHY EMPATH?
The meaningful work: Disrupting poverty and supporting families on their path to economic mobility.
Collaborative team culture: Join a passionate and mission-driven staff working together to achieve impactful goals.
Commitment to learning: Access to professional development, internal trainings, and tuition assistance.
Competitive benefits: Retirement planning, healthcare coverage, and more.
EMPath is committed to recruiting, hiring, and sustaining a diverse workforce. All qualified individuals, regardless of race, color, national origin, religion, gender expression, sexuality, age, disability, or veteran status, are strongly encouraged to apply.
We are an EEO/AA/ADA/ADEA employer based in Boston, Massachusetts.
All offers of employment at EMPath are contingent upon a clear background check.
Auto-ApplyEducation Program Manager
Program director job in Boston, MA
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The mission of the MGB's Office of Clinical Research (OCR) is to increase the quantity, quality, and efficiency of clinical research at MGB. The MGB OCR nurtures and empowers the next generation of clinical research investigators and study staff by providing educational courses, guidance, and resources to the MGB clinical research community. Faculty-led consultation services and the project management support service core advise and provide logistical support to clinical research teams.
The Center for Clinical Research Education (CCRE) in the Office of Clinical Research (OCR) at MassGeneral Brigham (MGB) offers over 200 live and online courses annually with approximately 6,000+ participants. The CCRE is a well-regarded asset to MGB's clinical and translational research community.
Principal Duties and Responsibilities:
In collaboration with the Executive Director, the Manager is responsible for the strategic development, implementation, and oversight of educational and training programs that support clinical research staff, investigators, and trainees. The incumbent will engage in a wide range of efforts to design and implement clinical research educational programs aligned with institutional goals, regulatory, and industry standards. Along with a strong understanding of curriculum design principles, they must possess the ability to work collaboratively with a wide range of stakeholders and Subject Matter Experts (SMEs) to develop high-quality educational courses that are engaging and offer effective learning experiences.
* Designs, implements, and develops a comprehensive curriculum for clinical research educational courses, incorporating best practices for curriculum design.
* Works closely with the CCRE's Education Coordinator to plan and map out the academic year's curriculum.
* Works with the CCRE's Instructional Designer to create, review, and revise curriculum and course content to meet changing regulatory and industry requirements.
* Is responsible for thinking proactively about the program, identifying gaps and emerging trends in clinical research education and training to build a well-rounded and premier educational program.
* Maps course plans and creates course outlines for production of online modules, works with subject matter experts to assist with live/online course development.
* Promotes educational offerings within and outside the institution.
* Organizes webinars, workshops, seminars, and conferences related to clinical research education.
* Keeps track of and maintains a list of accomplishments and highlights for the CCRE Annual Report
* Works closely with the CCRE's Application Analyst and Moodle Specialist on enrollment data and other projects.
* Ensures that courses are announced through appropriate channels so learners have advanced notice and time to register for courses.
* Assesses program effectiveness through feedback, evaluations, and key performance metrics.
* Implements continuous quality improvement based on learner outcomes and stakeholder input.
* Is responsible for planning and maintaining lists of course subscriptions and supplies required for hands-on skills classes and other courses.
* Participates in additional responsibilities, programs, meetings and other activities as needed.
Skills/Abilities/Competencies Required
* Strategic thinking and ability to translate vision into program design.
* Ability to develop and foster collaborations across multidisciplinary teams within MGB and the Harvard Medical School System.
* Attention to detail and problem-solving capabilities.
* Adaptability to evolving regulatory requirements and institutional priorities.
* Willingness to receive and incorporate feedback from learners and faculty.
* Excellent verbal, oral, and written communication.
* Experienced with Microsoft Suite of applications (Teams, Word, Excel, PowerPoint, etc.)
* Demonstrated project management and organizational skills.
* Strong written and verbal communication skills with experience presenting to diverse audiences.
Qualifications
Qualifications:
Required
* Bachelor's Degree required with Masters' degree preferred in a health-related field, clinical research, public health, education, or equivalent.
* Minimum of 7 years of experience in clinical research, with at least 3 years in an educational program development role.
* In-depth knowledge of clinical trial operations, GCP, IRB/Human Subjects Protection, and regulatory compliance.
* Experience designing, delivering, and evaluating adult education programs.
* Experience with Moodle or similar Learning Management System/s.
Preferred
* Professional certification (e.g., ACRP, SOCRA)
* Experience in instructional design, curriculum development, or adult learning theory.
* Experience with e-learning platforms and learning management systems (e.g., Canvas, Moodle, Cornerstone).
* Experience in academic or healthcare research settings.
* Knowledge of training evaluation models (e.g., Kirkpatrick model, ADDIE framework).
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
185 Cambridge Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$62,400.00 - $90,750.40/Annual
Grade
6
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyResidential Program Director
Program director job in Canton, MA
Schedule: Mon 9am-5pm, Tue 10am-6pm, Wed 8am-4pm, Thu 9am-5pm, Fri 9am-5pm
Salary: $58,900 / year
As a Program Director I (PD) you will oversee the operational, financial and administrative operations of group homes designed the meet the needs of adults living with intellectual and developmental disabilities or acquired brain injuries. The Program Director (PD) will oversee the operational, financial and administrative operations of residential programs and provide leadership and consultation to staff on implementing Individual Service Plans (ISP) and Program Specific Treatment Plans (PTSP). Additionally, the PD will supervise program staff and ensure that contract specifications and program regulations are followed.
In your role you will work together with the people we serve, their families, friends, employers, and other support staff to transform their lives.
Why Vinfen?
We are committed to you! We offer great training, great benefits, career growth and job security!
Medical, Dental and Vision Insurance for employees working 30 hours or more
15 days of Vacation, 12 Paid Holidays, 10 Sick Days and 3 Personal Days per year (for employees scheduled for 20 hours or more)
Education Assistance and Tuition Remission Programs as well as innovative Student Loan Payment Programs. Employment with Vinfen counts toward your Public Student Loan Forgiveness eligibility
Professional Development programs including year-round online training courses and opportunities to earn CEUs
Retirement savings programs, including a fully funded, employer sponsored retirement plan and an employee funded 403 (b) plan
Company paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance
Voluntary Term, Whole Life, Accident and Critical Care Insurance
Flexible Spending Reimbursement Accounts (Health and Dependent care)
$500 -- $1,000+ Employee Referral Bonuses with no annual cap!
Other generous benefits including discounted memberships, access to wellness programs and more!
About Us
Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,200 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in 318 programs throughout Massachusetts and Connecticut. For more information about Vinfen, please visit **********************
My Vinfen. My Community. My Job.
Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Keywords: Day Habilitation, day time, mental health, behavioral health, developmental disabilities, intellectual disabilities, ABI, acquired brain injury, care worker, care giver, social services, counseling, social work, group home, DSP, DDS, Direct Care, psychology, mental health, disability, rehabilitative, outreach services, human services, nonprofit, autism, crisis, trauma, advocacy, recovery.
Residential Program Director -Danvers, MA
Program director job in Danvers, MA
Residential Program Director Schedule: Monday - Friday 9:00am-5:00pm (expectation of flexibility outside of scheduled hours)
Salary: $31.33/HR Job Summary: To provide quality living supports and be responsive to individuals and staff at all times. Ensure that the Northeast Arc Residential Division reflects the mission statement and vision of the agency.
Major Responsibilities:
Must be fluent in ASL
Demonstrate knowledge of and implement Northeast Arc Policy and Procedures, including the Code of Conduct, Residential Division Standards and Funding Source Regulations.
Ensure that the human, civil and legal rights of all individuals are protected. Teach and promote dignity, rights of choice and reasonable risk with individuals.
Work as part of the Residential Team, including assisting peers as needed, providing Residential Office Coverage and having a working knowledge of all Residential Homes and Systems.
Utilize a PBS approach when working with staff and individuals, including promoting the agency objectives related to personal growth, community involvement and decision making.
Ensure Residential Team Members are aware of daily schedule and staffing coverage. Keep the team informed of any pertinent issues at the home and changes in status, including providing clinical information to Weekend On-Call team as necessary.
Complete required documentation completely and accurately, including ISP Documentation, Health Care Records, HCSIS, Incident Reporting, Weekend Notes, House Profiles, Vacation Memos, Staffing Schedules and House Committee Reports.
Ensure House Books and Systems are in compliance with Residential Standards, QA Tools and DDS Survey and Certification, including, Fire Drill Logs, Resource Manuals, House Meeting Books, Confidential Books, Medical Books, Money Books and Data Books.
Maintain and follow a current safety plan, including training staff, conducting fire drills and reporting any issues. Ensure minimum safety ratios are maintained at all times.
Hire, organize and coordinate staff to meet the goals of the agency. Facilitate staff meetings and provide on-site supervision and support to staff. Be approachable and responsive to staff.
Provide direct support to the individuals as needed.
Provide staff supervision, including performance appraisals and when necessary, disciplinary actions.
Establish good interpersonal relationships with staff, helping them feel valued and appreciated. Provide staff the opportunity for personal growth and career development.
Monitor the program's budget and identify any areas of concern. Provide oversight of the day-to-day operations within contract budgetary guidelines.
Complete billing information, payroll, other documentation accurately and in a timely fashion.
Education and Experience:
BS/BA and 3 years Human Service Experience or MA and 2 years Human Service Experience.
Skills, Knowledge and Abilities:
Maintain certifications as required in Northeast Arc Policy and Procedures, including but not exclusive to: First Aid, CPR, MAPs, Vehicle Safety, Human Rights and Fire Safety.
Maintain a valid Massachusetts driver s license.
What can Northeast Arc offer YOU?
It s our goal as an employer to provide an enriching and supportive environment for our employees and their families. We are proud to offer a generous benefits package that includes:
Comprehensive medical and dental coverage
Vision insurance plan
Paid vacation and sick time
11 annual paid holidays
Short-term disability insurance
Life insurance
Pet insurance
Flexible Spending Account
403b retirement savings plan with limited company match
Employee Assistance Program
Legal and identity theft protection
On-site and off-site trainings, conferences, CEUs, and fellowship opportunities
eAcademy online learning tool
Flexible schedule
Mileage reimbursement (for applicable positions)
DDS Residential Program - Relief Per Diem West Brookfield Apts. Upstairs
Program director job in West Brookfield, MA
Description and Responsibilities
Are you looking for a rewarding position that provides flexibility to work with your personal, work or school schedule?
Join our Relief Team!
The Relief position will give you an opportunity to gain experience and make a difference in someones life while working with people with Mental Health challenges and Developmental Disabilities.
Open Sky supports adults with developmental and intellectual challenges who are referred by the Department of Developmental Services. Our mission is to provide homes that are safe, nurturing, and address the individual's personal needs and preferences. Every individual in an Open Sky residential program is encouraged to play an active role in community life, whether it be by volunteering, taking classes, participating in group outings, or joining a health club. Our dedicated staff ensures that individuals have the necessary supports and skills to build a successful and satisfying life in the community while enabling individuals to lead meaningful and active lives.
Relief Counselors play a significant role in our mission to enhance the well-being of those we serve by providing direct support care, ensure daily living needs are met while maintaining a safe yet inspiring atmosphere. The Relief Residential Counselor supports individuals diagnosed with a Developmental Disability live as independently as possible, while providing evidence-based treatment and care, within a group living environment. They provide guidance, support and perform various levels of activities of daily living. Through implementing procedures that ensure the health, safety, and well-being of individuals, counselors ensure individuals are living a healthy, productive, and independent life. Counselors are strong advocates for individuals served, believe in the power of community, and acknowledge the importance of community integration!
Other Key Responsibilities:
Assist in developing individualized, person-centered treatment plans and play a lead role in the daily implementation plans.
Assist individuals to access and/or provide transportation.
Implement activities that create opportunities for the development of valued roles and personal relationships in the community.
Review and complete all required documentation.
The organization recognizes skills, location, training and population served in certain programs by offering an additional hourly differential. Ask your recruiter if this position qualifies for an additional hourly differential!
Qualifications
High School Diploma, GED or equivalent, required.
Valid Driver's License and acceptable driving record.
Reliability, willingness to learn, and being open to new opportunities.
About Us
At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.
Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.
At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.
As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.
Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!
Benefits of Working for Open Sky Include:
Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
Medical, Dental and Vision Insurance with Prescription Plan
403b Retirement Plan with Employer Match
Life Insurance (100% Employer-Paid)
Eligible employer for the Public Student Loan Forgiveness Program
And more!
Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.
Base Rate USD $17.50/Hr.
Auto-ApplyResidential Program Director
Program director job in Boston, MA
Job Description
As a Residential Program Director for North Suffolk Mental Community Services, you'll be in charge of an intensive group living environment within the Adult Community Clinical Services Program. The Residential Program Director provides administrative leadership, supervision and direction for all team members.
What you'll do:
Management of staffs' efforts to engage people and partner with them to improve their health and wellness, achieve symptom stabilization and self-management, develop and/or restore skills impacted by mental illness and live a self-directed life.
Insures that day to day operations of the group home program are grounded in the philosophy and techniques of psychiatric rehabilitation.
Assist people with psychiatric and substance use disorders to identify personal priorities, preferences, strengths, and interests in order to help them establish goals that support a life in recovery.
Instill hope by engaging in positive interactions that promote recovery and empowerment.
Collaborates in the development and implementation of Safety Plans and Crisis Prevention and Response Plans in order to help prevent and mitigate risk factors
Use evidence based practices including motivational interviewing.
Advocate that persons need to make informed choices to further their own recovery.
Advocate for better access to public services and natural supports for persons in order to facilitate their recovery and full integration into the community.
Leads the hiring process for residential staff and ensures that all staff are properly oriented and are trained in all mandatory trainings.
Participate in the on-call rotation.
What you'll need:
Education:
LPHA licensure required: LICSW, LCSW, LMHC, LRC, LADC1, M.D., R.N., Registered Occupational Therapist or licensed Psychologist
Experience:
Five (5) years experience in human services and supervisory experience required.
Two (2) years supervisory experience required.
Previous experience with provision and/or management of psychiatric rehabilitation services preferred.
Skills:
Must obtain Massachusetts MAP & CPR/First Aide certification within five (5) continuous months of hire (training provided).
Valid Mass driver's license required.
Competitive & Comprehensive Benefits
Paid Time Off - Two weeks' Vacation per year (three weeks after 1 year of service), 12 Sick Days per year, and 11 Paid Holidays per year
Eligible employer for the Public Service Loan Forgiveness program
Health & Dental Insurance, with generous employer contribution
Employer Paid Life Insurance
403 (b) Retirement Plan with employer matching
Voluntary Short and Long Term Disability Insurance
Medical & Dependent Care Flexible Spending Accounts
Access to Credit Union Banking
Access to State Tuition Remission Program (Worksite Specific)
Employee Referral Bonus Program
Discounted Movie Tickets
Comprehensive Training Program
Internal Advancement Opportunities
Program Manager II
Program director job in Bedford, MA
Veteran-Owned Firm Seeking a Program Manager II for an Onsite Assignment at Hanscom Air Force Base (AFB) in Bedford, MA
My name is Stephen Hrutka. I lead a Veteran-Owned management consulting firm in Washington, DC. We specialize in Technical and Cleared Recruiting for the Department of Defense (DoD), the Intelligence Community (IC), and other advanced defense agencies.
At HRUCKUS, we support fellow Veteran-Owned businesses by helping them recruit for positions across organizations such as the VA, SBA, HHS, DARPA, and other leading-edge R&D-focused defense agencies.
We seek to fill a Program Manager II position at Hanscom Air Force Base (AFB) in Bedford, MA.
The ideal candidate holds an active Secret Security Clearance and has over 10 years of experience as a Program Manager, including at least 3 years in a Department of Defense (DoD) environment, or 15 years of directly related experience with the appropriate certifications, with at least 5 of those years within the DoD. A strong understanding and practical experience with the DoD 5000 series acquisition processes is highly desirable.
If you're interested, I'll gladly provide more details about the role and discuss your qualifications further.
Thanks,
Stephen M Hrutka
Principal Consultant
HRUCKUS LLC
Executive Summary: HRUCKUS is seeking a Program Manager II with Secret Clearance for a role at Hanscom Air Force Base (AFB) in Bedford, MA.
: We are seeking a Program Manager II who will play a key role in ensuring the Department's mission objectives, governance, budgeting, acquisition, and cybersecurity standards are met within an Air Force environment. Advanced knowledge/experience managing Air Force form 1067 is required, as this role will lead efforts related to Service Life Extension Programs (SLEPs) and software/hardware modification proposals.
Responsibilities:
Strategic Alignment & Governance: Maintain oversight of projects and systems to ensure they support broader mission needs and comply with DoD governance processes, such as JCIDS (requirements), PPBE (budget planning), and defense acquisition policy (DoDI 5000 series)
Acquisition and Procurement Oversight: Integrate secure acquisition practices directly into the procurement lifecycle-from gathering requirements through contracting and verification of cybersecurity and supply chain controls
Budget & Resource Management: Plans and manages lifecycle budgets-tracking costs, forecasting funding for current and future efforts, optimizing the portfolio, and presenting to senior leadership
Risk & Performance Assessment: Identify risks (cyber, schedule, cost), track performance metrics, ensure compliance through audits, and coordinate continuous improvement
Stakeholder & Supplier Coordination: Act as liaison with internal stakeholders and contractors, drafts contract requirements, ensures supply chain and cybersecurity clauses are included, and reports on progress
Will perform other duties as assigned.
Required Qualifications:
Clearance: Active Secret Clearance
Education: Bachelor's degree in a relevant field (e.g., Engineering, Business, Management) or Advanced degree (e.g., Master's in Program Management or Engineering) is highly preferred.
10+ years of experience as a Program Manager with at least 3 years in a DoD environment. Or 15 years of directly related experience with proper certifications as described in the Functionally Aligned Job Descriptions, 5 of which must be in the DoD.
Details:
Job Title: Program Manager II
Location: Hanscom AFB, MA
Clearance Requirement: Secret Clearance
Assignment Type: Full-time, Onsite
Salary Range: $110,000 - $130,000 per year
Residential Program Director - GMA
Program director job in Danvers, MA
Job Title: Residential Program Director
Job Summary: Oversees the day-to-day operation of the assigned residence(s), including implementing agency policy and practice and ensuring compliance with the statutory requirements of the Department of Developmental Services (DDS). Fulfills programmatic responsibilities by providing quality living supports and supervision to individuals with intellectual and physical disabilities and staff. Ensures that the Northeast Arc (NeArc) Residential Division reflects the mission statement and vision of the agency.
Primary Responsibilities:
Provides responsive, effective residential supports and leads staff in creating an atmosphere that places individual respect, dignity, and empowerment above all else.
Work as part of the Residential Team, including assisting peers as needed, providing Residential Office Coverage and having a working knowledge of all Residential Homes and Systems.
Utilize a PBS approach when working with staff and individuals, including promoting the agency objectives related to personal growth, community involvement and decision making.
Ensure Residential Team Members are aware of daily schedule and staffing coverage. Keep the team informed of any pertinent issues at the home and changes in status, including providing clinical information to the Weekend On-Call team as necessary.
Complete required documentation completely and accurately, including ISP Documentation, Health Care Records, HCSIS, Incident Reporting, Weekend Notes, House Profiles, Vacation Memos, Staffing Schedules and House Committee Reports.
Ensure House Books and Systems comply with Residential Standards, QA Tools and DDS Survey and Certification, including Fire Drill Logs, Resource Manuals, House Meeting Books, Confidential Books, Medical Books, Money Books and Data Books.
Maintain and follow a current safety plan, including training staff, conducting fire drills and reporting any issues. Ensure minimum safety ratios are maintained at all times.
Hire, organize and coordinate staff to meet the goals of the agency. Facilitate staff meetings and provide on-site supervision and support to staff. Be approachable and responsive to staff.
Requirements:
BS/BA strongly preferred, HS Diploma/GED and a minimum of three years of prior experience supporting adults with developmental disabilities or within human services.
Have a working knowledge of computer systems, including Microsoft Office and Kronos.
Maintain certifications: First Aid, CPR, MAPs, Vehicle Safety, Human Rights and Fire Safety. Maintain a valid Massachusetts driver s license.
Must be able to work at a desk/computer in an office environment and also be physically able to provide direct support to individuals in their homes
What We Offer You!
Generous time off (holiday, vacation, sick)
Tuition reimbursement
Health Insurance
Life insurance
Retirement plan
Other benefits
Hours: M-F 9 am to 5 pm
Hourly Pay $29.83 - $30.83/hr.
The Northeast Arc is a premier provider of services that help people with disabilities become full participants in the community, choosing for themselves how to live, learn, work, socialize and play. We were founded in 1954 by courageous and determined parents who wanted to ensure that their children and others with disabilities will always have every opportunity to thrive in the community. Come join one of Massachusetts' most established, innovative, and passionate organizations.
Job Type: Full-time
Gloucester, MA
DDS/ABI Residential Program - Relief Per Diem - Chapel Street
Program director job in Gardner, MA
Description and Responsibilities
Are you looking for a rewarding position that provides flexibility while allowing you to manage your personal, work, and/or school schedule?
Join our Relief Team!
As a Relief Counselor, you gain experience and play a crucial role in supporting individuals with Acquired Brain Injury and Developmental Disabilities.
Open Sky's Acquired Brain Injury programs serve adults with acquired brain injury and physical disabilities who are referred by the Massachusetts Rehabilitation Commission with the goal of providing individualized services to help adults live independently, in their own apartment. Services include finding accessible housing, coordinating healthcare, supervising PCAs and arranging for transportation. Our mission is to provide homes that are safe, nurturing, and address the individual's personal needs and preferences. Every individual in an Open Sky residential program is encouraged to play an active role in community life, whether it be by volunteering, taking classes, participating in group outings, or joining a health club. Our dedicated staff ensures that individuals have the necessary supports and skills to build a successful and satisfying life in the community and enable the individuals we serve to lead meaningful and active lives.
Relief Counselors play a significant role in our mission to enhance the well-being of those we serve by providing direct support care, ensure daily living needs are met while maintaining a safe yet inspiring atmosphere.
Other Key Responsibilities:
Assist in developing individualized, person-centered treatment plans and play a lead role in the daily implementation plans.
Assist individuals to access and/or provide transportation.
Implement activities that create opportunities for the development of valued roles and personal relationships in the community.
Review and complete all required documentation.
The organization recognizes skills, location, training and population served in certain programs by offering an additional hourly differential. Ask your recruiter if this position qualifies for an additional hourly differential!
Qualifications
High School Diploma, GED or equivalent, required.
Valid Driver's License and acceptable driving record, required.
Reliability, willingness to learn, and being open to new opportunities.
About Us
At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life.
Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL.
At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond.
As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives.
Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today!
Benefits of Working for Open Sky Include:
Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities
Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!)
We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications.
Medical, Dental and Vision Insurance with Prescription Plan
403b Retirement Plan with Employer Match
Life Insurance (100% Employer-Paid)
Eligible employer for the Public Student Loan Forgiveness Program
And more!
Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status.
Base Rate USD $17.50/Hr.
Auto-Apply